Alarm Monitoring - Queensland Fire and Rescue Service

Alarm Management
Alarm Management
>> Technical Support
Maintaining the Fire Alarm System
Account Services
It is important to ensure your fire protection company undertakes regular maintenance checks of your fire indicator
panel as per the Australian Standards. Maintaining your alarm system not only reduces equipment failure and
unwanted alarm activations, but is a requirement under the Fire and Rescue Service Act 1990.
Testing
Your fire alarm system is to be tested monthly by an appropriately qualified person, in accordance with Australian
Standard 1851.
Emergency Contact
Information
Under Australian Standards a compliant test can only be received through FireNET via an ASE configured to Test
Mode. To ensure compliant testing of an ASE, the technician must configure the ASE to Test Mode on-site via an ASE
key.
Panel Replacement or Relocation
Unwanted Alarm
Activations
The ASE remains the property of QFRS and operates under warranty. This warranty protects you as our customer
against issues arising with the ASE and ensures compliance with Australian Standards and legislative requirements.
If during alarm maintenance or building work, the ASE is required to be replaced or relocated, QFRS are to be
engaged. Generally your fire protection company will operate on your behalf, however to maintain the warranty of
the ASE, a QFRS contractor is required to attend site and commission the ASE to the Fire Monitoring Centre.
Charges do apply for this service in accordance with our Schedule of Charges.
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>> What is an ASE
>> Isolating the ASE