REVISION NOTICE - Home Care Information Network

Application and Issuance of a License
(1) The date of an application is the date the DADS' Home and Community Support Services
Agencies (HCSSA) Licensing Unit receives the application.
(2) DADS considers an application for an initial license complete when DADS receives,
reviews, and accepts the information described in §97.13 of this chapter (relating to
Application Procedures for an Initial License).
(3) DADS considers an application for a renewal license complete when DADS receives,
reviews, and accepts the information described in §97.17 of this chapter (relating to
Application Procedures for a Renewal License). The agency may continue to operate in
accordance with §97.17(g)(1) of this chapter.
(4) DADS considers an application for a change of ownership license complete when DADS
receives, reviews, and accepts the information described in §97.23 of this chapter (relating
to Change of Ownership).
(5) DADS considers an application for a branch office license complete when DADS receives,
reviews, and accepts the information described in §97.27 of this chapter (relating to
Application and Issuance of a Branch Office License).
(6) DADS considers an application for an alternate delivery site license complete when DADS
receives, reviews, and accepts the information described in §97.29 of this chapter (relating
to Application and Issuance of an Alternate Delivery Site License).
(b)
(c)
Time frames. An application from an agency for an initial, renewal, change of ownership, branch
office, or alternate delivery site license is processed in accordance with the following time frames:
(1) The first time frame begins on the date DADS' HCSSA Licensing Unit receives an
application and ends on the date a license is issued. If DADS' HCSSA Licensing Unit
receives an incomplete application, the first time frame ends on the date DADS' HCSSA
Licensing Unit sends a written notice to the agency that the application is incomplete. The
written notice describes the specific information that the applicant must submit to complete
the application. The first time frame is no longer than 45 days.
(2) The second time frame begins on the date DADS' HCSSA Licensing Unit receives the last
item necessary to complete the application and ends on the date the license is issued. The
second time frame is no longer than 45 days.
(3) If an agency is subject to a proposed or pending enforcement action on its license on or
within 30 days before the expiration date of the license, DADS may suspend issuance of a
renewal license until a formal hearing as described in §97.601 of this chapter (relating to
Enforcement Actions) is complete.
Reimbursement of fees.
(1) If DADS does not process the application in the time frames stated in subsection (b) of this
section, the applicant has the right to request that DADS reimburse the license fee. If
DADS does not agree that the established time frames have been violated or finds that
good cause existed for exceeding the established time frames, DADS denies the request.
(2) DADS considers that good cause for exceeding the established time frames exists if:
(A)
(B)
the number of applications to be processed exceeds by 15% or more the number of
applications processed in the same quarter for the preceding year;
another public or private entity used in the application process caused the delay; or
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