2006 - PEM Home

There are millions of IT solutions
out there – with millions of unintended
effects across your infrastructure.
Forsythe helps solve your total IT infrastructure puzzle. IIn an IT department, one move – even the right
move – can have surprising effects on other parts of your infrastructure. That’s why Forsythe always looks at the whole picture,
addressing potential problems before they even arise. We work closely with you to provide enterprise-wide insight, objective
advice, and solutions from proven providers such as HP. Together, we can achieve your greater business continuity, disaster
recovery, and operational objectives. Trust Forsythe to make sure the many sides of your IT infrastructure always work together.
Don’t miss Michael Croy’s keynote:
Integrating Business Continuity
through IT Optimization
Wednesday 5/3 • Franklin Salon • 11:30 am
www.forsythe.com | 800-843-4488
Technology and Business Consulting • Value-Added Reselling • Technology Leasing

PEM
Premier Event Management
Philadelphia Area Chapter
Welcome to the CIO Forum & Executive IT Summit
This conference is produced by and for the leading CIOs and information technology executives throughout
the Delaware Valley Region. The conference was developed in conjunction with Executive Advisory Council
members in direct response to the concerns expressed by CIOs and senior IT executives throughout the Greater
Philadelphia area. We are confident you will gain practical solutions to assist you with your business challenges.
At this year’s conference we have the unique opportunity for panel discussions and presentations that state
problems and solutions in areas specific to the challenges faced by professionals in this state. You will have the
opportunity to meet colleagues and leaders from businesses, government agencies, professional organizations,
healthcare and academic institutions throughout the Delaware Valley Region. This will give you the opportunity to
develop relationships and strengthen your business and economic environment through IT solutions.
See the future through the leading technology companies that will be providing cutting edge end-to-end solutions,
as chosen by the CIOs and senior IT executives throughout the state of Pennsylvania.
On behalf of the Board of Directors and Members of the Society of Information Management (SIM), our keynote
speakers and our esteemed Advisory Council, we would like to welcome you to the fifth Executive IT Conference
that will benefit CIOs and senior IT executives throughout the Delaware Valley Region on an annual basis.
The CIO Forum and Executive IT Summit would like to salute the brave men and women of our armed forces who
are serving in Iraq and around the world, which includes a valuable member of our team, Anthony Di Francisco,
who returned home after 13 months in Iraq.
Established in 1968, the Society for Information Management (SIM) is a not-for-profit world-wide professional
association comprised of Information Technology (IT) leaders, including CIOs, CTOs, Directors and other key
professionals within the IT community. SIM members represent a range of organizations, including business,
consulting, and the academic community. SIM provides its diverse membership with the unique opportunity
to pool their insights, the result: access to international IT perspectives, continuing professional development
opportunities and an elite network of peer resources.
The Philadelphia Area Chapter of SIM, working closely with SIM international, fosters management education,
best practices and sharing among IT leaders working in the region. We achieve this through periodic meetings,
dinners, conferences and company sponsored visits and tours.
THE PHILADELPHIA CHAPTER OF SIM IS PROUD TO SPONSOR THIS
EXCLUSIVE EXECUTIVE IT CONFERENCE.
Peter J. Julian Thomas A. Egan Marc Di Francisco
CIO (Ret.) Business Technology Center President & CEO
Crown, Cork & Seal West Chester University Premier Event Mgmt.
3

IT Solutions for Business Problems
Agenda for
May 3, 2006
Hilton Valley Forge
King of Prussia, PA
7:30AM-8:45AM
7:30AM-8:45AM
Franklin Salon
8:45AM-9:00AM
Franklin Salon
REGISTRATION – Foyer
PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST
WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit
Peter Whatnell, President, SIM Philadelphia Chapter & CIO, Sunoco
Peter
Whatnell
PROGRAM INTRODUCTION
Peter Julian, Co-Conference Director, Sr. VP & CIO (Ret.) Crown Cork & Seal
Pete
Julian
9:00AM-10:00AM KEYNOTE - "GETTING TO THE HEART OF SERVICE ORIENTED ARCHITECTURE (SOA)"
Franklin Salon Presented by: Steve Lautz, Vice President, Worldwide Software Group, IBM
Business Problem: Economic forces and accelerating change are driving the need for flexibility and re-use. As the
marketplace globalizes, new markets, new workforces, and new competitors are making companies look for ways
Steve to adapt more quickly. While business leaders were focused mostly on cost-containment in the past, we’re seeing that
Lautz growth is back at the top of the today’s CEO’s agenda and that growth demands the flexibility to be more nimble than
competitors.
IT Solution: Service Oriented Architecture has the potential to create new opportunities for businesses of all kinds. IT
advances such as virtualization and the more widespread use of open standards are giving companies the tools
necessary to collaborate and redesign business processes. These elements converge to enable businesses to
reshape the way their IT assets create value, enabling them to develop innovative solutions that help deliver new
products and services to the market. At the same time, these elements enable businesses to reuse existing assets,
which ultimately give them the flexibility to address market demands faster and more efficiently. In a survey of more
than 450 CEOs world – wide, revenue growth and increased responsiveness were seen as the most important needs
in today’s economy. This isn’t to say that cost reduction has lost its importance. On the contrary, businesses are looking
for ways to make better use of the investments that they already have. In another world-wide survey of CIOs, reuse
emerged as a top driving force.
10:00AM-10:30AM
10:30AM-11:30AM
Session 1
Adams Salon
David
Marberger
Alice
Vail Quinn
Robert
Butler
BREAK - VENDOR PAVILION – Lower Level
“THE LEGAL ISSUES SURROUNDING DATA AVAILABILITY AND DISASTER RECOVERY:
LEGAL LOSS = FINANCIAL LOSS”
Moderated by: Alice Vail Quinn, Vice President Sales & Marketing, IPR International
Panelists: David Marberger, CFO, Tasty Baking Company
Robert Butler, CIO, Hay Group
Kevin Berry, Chair of Commercial Litigation, Cozen & O’Conner
Business Problem: Data is growing 50-80% each year. Regulations governing the retention, availability and access
to data coupled with increased security threats and the likelihood of litigation has added to the CIO’s burden at a time
when Boards and CEOs are demanding greater alignment with the business and increased efficiency. Soliciting
support from legal counsel may help CIOs receive the funding they need to meet RTOs, RPOs and retention policies
if the technological solutions they are requesting meet certain criteria.
IT Solution: It is virtually impossible for any CIO to stay ahead of the technology curve yet failing to deploy
state-of-the-art solutions to protect corporate data may mean that the company has failed to meet its fiduciary
responsibility to stakeholders and open the door to costly litigation. Law suits are a cost of doing business and the
burden of producing data needed for defense falls on IT. Outsourcing backup and archiving tasks to proven,
independent third party providers shifts the risk and the burden out of IT and allows CIOs to focus on improving
productivity and enhancing the value of the company.
4

Session 2
"BUSINESS PROCESS ANALYSIS"
Hancock Salon Moderated by: Perry Cozzone, CIO, Colorcon
Panelists:
Perry
Cozzone
Fred Coia, CIO, Wilmington Financial
Bill Flanders, CIO, Teknion
Bernie Donnelly, VP Quality Assurance Group, Philadelphia Stock Exchange
Discussion: The emergence and growing value of revisiting automated and non-automated business processes.
Why is this happening What skill sets are required to perform business process analysis How much respective
functional knowledge is necessary
Fred
Coia
Bill
Flanders
Bernie
Donnelly
Session 3
“ARE WE DELIVERING VALUE THROUGH IT”
Dunhill Ballroom Moderated by: John Dubiel, Practice Director-IT Architecture Consulting, TATA
Consultancy Services
Panelists: Tom Loane, CIO, Teva Pharmacheuticals
Discussion: Value, have you tried to determine what value IT has been delivering to the business and what the
value IT needs to deliver in the future How do you plan for the delivery of value and how do you know when value
Tom
Loane
is truly delivered Value can take on many forms, from making the business more profitable by operating the IT
solutions more efficiency and reducing costs to delivering new solutions that enable the business to recognizing
new business opportunities and revenues. Value can also be created by enabling new business processes that
enable business units to operate more effectively and efficiently. The panel will discuss where they are currently
delivering value to the business and where they see the opportunities to deliver new or enhanced value to the
business units.
11:30AM-1:00PM
Franklin Salon
Michael
Croy
LUNCHEON KEYNOTE - "THE INTEGRATION OF BUSINESS CONTINUITY THROUGH IT
OPTIMIZATION"
Presented by: Michael Croy, Director, Business Continuity, Forsythe Solutions Group
Discussion: Explore the changing world of not only Infrastructure Technology, but Business Continuity.
Organizations are facing governance and other fiscal and fiduciary requirements that are forcing costly decisions
that may or may not close the gap between a business and its IT capability at time of crisis. Our speaker will discuss
the drivers and justifications for building sound infrastructures that will not only make businesses more resilient at
time of crisis, but support business application and process requirements more effectively on a daily basis. Learn
how the business context of IT can help support the business value of IT.
1:00PM-1:30PM
DESSERT - VENDOR PAVILION – Lower Level
1:30PM-2:30PM
Session 1
"MAKING SERVICE ORIENTED ARCHITECTURE (SOA) REAL IN YOUR ORGANIZATION"
Adams Salon Moderated by: Marianne Hedin, Ph.D., Program Manager, U.S. Services Research
Group, IDC
Panelists: Kerrie Holley, Distinguished Engineer, CTO, SOA Center of Excellence, IBM
Steve Graham, STSM, SOA Foundation Architecture, IBM
Kerrie
Holley
Steve
Graham
Discussion: The demands of an increasingly competitive global marketplace – driven largely by the networked
world – are driving companies to find new ways to grow their businesses, while at the same time they must operate
as efficiently as possible. Responding to competitive pressures and market opportunities requires business systems
– and supporting technology infrastructures – to be quickly adaptable and flexible in structure. That is where Service
Oriented Architecture (SOA) comes in. SOA takes everyday business applications and breaks them down into
individual business functions and processes. An SOA lets you build, deploy and integrate these functions and
processes independent of the applications and computing platforms on which they run. But with any new idea, an
approach or strategy on how to implement in your enterprise is necessary. Moderated by Sophie Mayo, this panel of
IBM SOA thought leaders will addresss the best practices to operationalize, standardize and fund SOA in your
company and take your questions.
5

Session 2
"STRATEGIC PLANNING WITHIN IT"
Hancock Salon Moderated by: Pete Julian, Sr. VP & CIO (Ret.) Crown Cork & Seal
Panelists: Thomas Kuczynski, CIO, Philadelphia Gas Works
Pete
Tom Loane, CIO, Teva Pharmacheuticals
Julian
Robert Hardner, CIO, Hatfield Quality Meats
Thomas
Kuczynski
Tom
Loane
Robert
Hardner
Discussion: Among today’s leading IT issues/challenges is the necessity or lack thereof for a definitive IT Strategy
within the enterprise. Initially examining a workable definition and the obvious benefits of IT Strategy this
distinguished panel with its varied IT executive experience, will quickly focus on the more controversial or debatable
aspects of this critical IT topic. These topics or IT Strategic elements will include;
• The differences (if any) between Strategic IT Planning and a IT Strategic Plan.
• The existence of IT Strategy without a corresponding Business Plan.
• The process and respective effort to establish, develop and implement IT Strategy and then maintain its
effectiveness on a perpetual basis.
• The necessity or benefit of merging the result of IT Strategy into the Budgeting Process.
• Recognizing that the technology landscape is constantly facing change and IT executives and respective staff
are frequently changing jobs how can any IT Strategy be successfully conquered.
All of the above and more will be addressed thru an opening panel summary discussion quickly followed by
constructive and spirited comments/questions from the session attendees.
Session 3
Dunhill Ballroom
Jim
Cuff
"THE MOBILE AND REMOTE WORKFORCE - PROTECTING DATA AT THE EDGE OF
THE NETWORK"
Presented by: Jim Cuff, SVP IT, Iron Mountain
Business Problem: As the number of remote and mobile workers increases, so does the amount of critical business
data being created at the edge of the network. Most organizations tend to ignore this distributed data, leaving that
information at risk. Availability and accessibility to critical business data means it needs to be protected and secure
for recovery and compliance purposes.
IT Solution: Utilizing Continuous Data Protection such as PC backup and recovery, Server backup and recovery and
DataDefense that automatically backup and protect distributed data that resides on devices operated by remote and
mobile workers. Server and PC backup and recovery backs up and protects that data so it can be recovered.
DataDefense is a multi-layered security application that can automatically encrypt and eliminate data on a laptop or
PC if that device is lost or stolen.
2:30PM-3:00PM
BREAK - VENDOR PAVILION - Lower Level
3:00PM-4:00PM
Session 1
"INFORMATION SECURITY AND PRIVACY"
Adams Salon Moderated by: Crafton Timmerman, Dir. Public Safety Technologies, City of Philadelphia
Panelists: Dr. Margaret McManus, Associate Dean of the School of Arts and
Sciences, LaSalle University
Joseph Tait, Vice President Information Services, Dorman Products, Inc.
Mark Stocksdale, Chief Technology Office, BDP International, Inc.
Joseph
Tait
Dr. Margaret
McManus
Mark
Stocksdale
Discussion: Viewing Information Security and Privacy from the three Sectors of the Private, Academic and Public
communities, this high caliber group of experienced IT Leaders will address a variety of topic issues. They include:
1. What are the current/future challenges
2. How can intellectual knowledge be protected
3. Does physical or cyber security enter into IT responsibilities
4. Where does the function of Security and Privacy report within the enterprise
In addition the panel will involve the session attendees by soliciting their questions and comments to this critical IT
challenge of Information Security and Privacy.
Session 2
"INTERNET THREATS: CURRENT LANDSCAPE AND FUTURE FORECAST"
Hancock Salon Presented by: Ariel Silverstone, Dir. Strategic Consulting, Symantec Corporation &
Former CISO, Temple University
Discription: Symantec is taking an in-depth look at the updated Internet threatreport built with input from CIOs
Ariel
around the world. Join Ariel Silverstone as he discusses the practical real-life experiences, the lessons learned from
Silverstone
over 200 million connected devices. He will discuss noticed trends and what can be done to address these threats in
your company. The updated threat report itself can be found at our display.
6

Session 3
"TRENDS IN APPLICATION DEVELOPMENT"
Dunhill Ballroom Presented by: Al Bracuti, East Region Sales Manager, Developer & Platform
Evangelism, Microsoft
Jim
Prussack
Jim Prussack, East Region Enterprise Manager, Developer & Platform
Evangelism, Microsoft
Business Problem: The session will showcase how customers can be more agile and create people-ready /
people-centric business solutions using Microsoft technologies. The presentation will focus on the technology that
are available today as well as technologies released over the next 6 to 18 months.
IT Solution: The session will highlight the investments Microsoft is making in new development technologies, plat
forms, and scenarios will transform how information workers create, consume, and leverage business information.
The session will highlight technologies like Windows Vista, Office 12, and Visual Studio.
4:00PM-4:30PM
BREAK - VENDOR PAVILION - Lower Level
4:30PM-5:30PM
Session 1
"CASE STUDY: BUILDING A BUSINESS CONTINUITY FRAMEWORK"
Adams Salon Moderated by: Michael Croy, Director, Business Continuity, Forsythe Solutions Group
Panelists: MaryLou Michael, Business Continuity and Risk Assessment Manager, Fiserv
Dave McHugh, Sr. Technology Manager, Sovereign Bank
Michael
Croy
Discussion: Join us for a Question and Answer panel discussion with representatives from various organizations to
discuss the pitfalls and shortcuts to building, managing and maintaining a quality Disaster Recovery and Business
Continuity Plan in todays chaotic world. How have firms found real ways to fund a program How have organizations
managed to keep a DR or BC plan current in the face of ever changing technology and business process How does
acquisition impact a plan
Session 2
"HOW WE MEASURE / FORCAST THE VALUE OF IT"
Hancock Salon Moderated by: Doug Hubbard, President & Founder, Hubbard Decision Research
Panelists: Christopher Anstey, Director of IT, GlaxoSmithKline
George Brenckle, CIO, University of Pennsylvania Health Systems
Doug
Brian Simmermon, VP & CIO, Subaru of America, Inc.
Hubbard
Christopher
Anstey
George
Brenckle
Discussion: Have you tried to measure or forecast the value of a proposed IT project or your entire IT portfolio Are
you struggling with whether to adopt a new method Is there reason to believe it actually works Avoid the pitfalls
and identify winning strategies by learning from those who have been there. An impressive panel of IT leaders has
come together to discuss how they measure the value of IT and how they justify IT investments by forecasting value.
The panel will discuss what methods they’ve tried, what worked and what didn’t.
Brian
Simmermon
5:30PM
Franklin Salon
EXECUTIVE RECEPTION
Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages
7

IT Solutions for Business Problems
Agenda for
May 4, 2006
Hilton Valley Forge
King of Prussia, PA
7:30AM-8:45AM
7:30AM-8:45AM
Franklin Salon
8:45AM-9:00AM
Franklin Salon
REGISTRATION – Foyer
PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST
WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit
Peter Whatnell, President, SIM Philadelphia Chapter & CIO, Sunoco
PROGRAM INTRODUCTION
Tom Egan, Conference Director, Executive Director, Business Technology Center, West
Chester University
9:00AM-10:00AM KEYNOTE PANEL – "CIO INSOMNIA - WHAT KEEPS CIOs AWAKE AT NIGHT"
Franklin Salon Moderated by: Alan Guibord, Chairman & Founder, The Advisory Council, Former CEO,
Computerworld, and Former CIO, R.R. Donnelley & Sons
Alan
Panelists: Perry Cozonne, CIO, Colorcon
Guibord
Peter Schay, EVP & COO, The Advisory Council
Joseph Tait, Vice President Information Services, Dorman Products, Inc.
Perry
Cozonne
Peter
Whatnell
Tom
Egan
Peter
Schay
Joseph
Tait
Discussion: This panel discussion will highlight best practices and lessons learned about CIOs' most critical issues.
Subjects to be discussed include: How do I relate to management at the boardroom level How do I keep the IT
organization aligned with business goals How appropriate are outsourcing and offshoring for our enterprise How
do I manage a virtual organization How do I ensure that business management has the information they need to
optimize corporate performance What roles should emerging technologies such as service-oriented architecture and
software-as-a-service have in our business This is designed to be an interactive discussion with audience participation.
Bring the issues which keep you awake at night for a lively discussion.
10:00AM-10:30AM
BREAK VENDOR PAVILION – Lower Level
10:30AM-11:30AM
Session 1
"BUSINESS/IT ALIGNMENT - ARE WE THERE YET"
Adams Salon Moderated by: Steve Haymon, Principal, The North Highland Company
Panelists: David Kaufman, CIO & SVP, ARAMARK
Perry Sandberg, VP of PMO, AmerisourceBergen
Steve
Joseph Natale, IM Director, Corporate Information Management,
Haymon
Johnson & Johnson
David
Kaufman
Perry
Sandberg
Joseph
Natale
Discussion: A recent Forrester article highlighted that aligning IT strategy with business strategy has been one of
the top issues confronting IT and business executives for more than 20 years. Given this focus and attention over
the years, most enterprises should finally have attained good IT and business alignment, but recent polls of CIOs
and business executives reveal that aligning IT and business goals remains as a top concern. Our session will bring
together leading CIO's to discuss:
• Why is alignment so elusive
• Does alignment still matter
• When can enterprises ever expect to attain it
• What do you personally do to drive it
• How do you motivate and mobilize your organization to achieve it
• How do you measure alignment

Session 2
"WHAT MAKES AN EFFECTIVE CIO"
Hancock Salon Moderated by: Larry Liss, CTO, Blank, Rome LLP
Panelists:
Autumn
Bayles
Larry
Liss
Kenneth
Canham
Autumn Bayles, CIO, TastyKake
Kenneth Canham, VP IT, Lehigh Cement Co.
Peter Watnell, CIO, Sunoco
Discussion: Whether you have been a CIO for many years or only a few, we all want to learn how to become even
more effective. This session will ask some key questions of our panel of experienced CIO's to see:
• what they think are the most important characteristics of an effective CIO
• how they have overcome the obstacles they have encountered
• what educational programs have helped them and could help both newer and more experienced CIO's
• what techniques they have used to improve their effectiveness
• how they have worked to improve the quality of their personal lives, given the demands of the job.
Peter
Watnell
Session 3
“PUTTING THE REINS ON THE ENTERPRISE”
Dunhill Ballroom Presented by: Brian Steeg, Security Specialist, CA
Chris Taylor, VP Identity & Access Mgmt. Serv., Authsec
Discussion: Leveraging identity and access management solutions to control & monitor access to logical and
physical resources throughout the enterprise. Identity is the foundation for logical and physical access entitlement
and organizations are burdened with the responsibility of justifying and auditing the access users are granted. The
global economy has forced businesses to deploy strategic systems that increase their ability to adapt and respond
to customer demands. Increased political oversight and public demands for readily accessible government
services combined with budget restraints has placed similar demands on government entities. These complex
technology eco-systems are comprised of diverse, distributed, and disconnected systems, which has resulted in
the emergence of “Islands of Identity. User identities are often stored in multiple repositories and are rarely
synchronized. Identity management has become increasingly more complex as application, system, and platform
diversity grows to lower IT costs. The access management responsibilities of the internal IT staff are no longer
limited to operating systems. They are expected to manage a user’s identity and privileges across a wide array of
systems, platforms and applications which are often geographically dispersed.
The strategic deployment of an IAM solution can result in a significant ROI for an organization. Once implemented
the organization is empowered to respond to their dynamic business climate, government & regulatory compliance
while providing end to end audited access for employees, contractors, vendors, partners and customers.
11:30AM-12:30PM
Franklin Salon
LUNCHEON – BIRDS OF A FEATHER
One of the more significant features of the CIO Forum and Executive IT Summit is the opportunity to meet with your
peers and discuss and explore solutions to common issues. To facilitate this human resource networking capability
we have initiated and installed in the Forum's agenda several "Birds of a Feather" quorums. They are designed to
be simple, informal and very discussion oriented. Yet at the same time they will be facilitated by an experienced
professional in the subject matter field. We are confident that as an attendee to the “Birds of a Feather” you will gain
maximum benefit from your presence and participation.
12:30PM-1:00PM
DESSERT – VENDOR PAVILION – Lower Level
1:00PM-2:00PM
Session 1
“IT CHALLENGES WITHIN MID-SIZED COMPANIES"
Adams Salon Moderated by: Howard Sundwall, CIO, CTDI
Panelists:
Charles
Anderson
Howard
Sundwall
Leo
Gilmore
Charles Anderson, Director IT, Air Products and Chemicals, Inc.
Leo Gilmore, Sr. VP & CIO, Lancaster General Hospital
William M. Piszker, VP IS & CIO, Aqua America, Inc.
Discussion: Much of the buzz surrounding CIO level issues and concerns focuses on big companies: large projects,
large staffs and large budgets. By contrast, this session will concentrate on the viewpoint of the mid-size company
CIO. What unique factors effect IT performance and issues in mid-cap companies Are opportunities for innovation,
staffing, the strategic value of IT, even career management, different at a mid-size firm A panel of three experienced
CIOs – from Aqua America, Lancaster General Hospital and Air Products and Chemicals Inc – will provide
perspective on a variety of topics, with plenty of opportunity for audience participation.
William
Piszker

Session 2
"WHAT IS AND WHY ITSM AND ITIL"
Hancock Salon Moderated by: James Dale, President, Principle Technologies LLC
Panelists:
James
Dale
Dan
Bauer
Bruce Cox, Director of Production Operations, Capital One Finance
Dan Bauer, Program Manager for Operational Excellence, Kimberly Clark Corp.
Discussion: Confusion surrounds IT Service Management(ITSM) and the IT Infrastructure Library(ITIL)
concerning goals, expectations, implementation, and tool requirements. The goal of the discussion is to succinctly
describe each, their relationship to each other, and how they fit into an IT strategy involving both process
re-engineering and tools to facilitate the processes. Presenters will deliver information defining both tool and process
strategies and share real world experiences from two of the countries’ largest implementations. Capital One Finance,
with 3000+ IT personnel, 2000+ servers, 20,000+ desktops, and data storage capabilities rivaling The Library of
Congress and Kimberley Clark Corporation, with operations spanning the globe.
2:15PM-3:15PM KEYNOTE PANEL - "REFOCUSING IT TOWARDS INNOVATION"
Franklin Salon Moderated by: Tom Egan, Executive Director, Business Technology Center, West
Chester University
Panelists: Stephen Andriole, Department of Decision & IT, Villanova University
Tom
John Carrow, CIO, Unisys
Egan
Peter Watnell, CIO, Sunoco
Stephen
Andriole
John
Carrow
Discussion: As the closing Keynote for the conference this panel of renowned IT visionaries will look forward and
discuss the issues facing CIOs. Extensive audience interaction is expected on topics including Risk Management as
it pertains to both Security and Compliance, Mobility and Collaboration for Flexibility, IT Governance for Business
Alignment, Impact of Open Source on Futures, Outsourcing and Globalization—Are there limits, Software as a
Service, SOA, Role of Thin clients, Impact of Virtualization and others. Come join us for a look at your future.
Peter
Watnell
3:15PM-4:00PM
Lower Level
FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR PAVILION
4:00PM
CONFERENCE ENDS
1

PEM
Premier Event Management
Philadelphia Area Chapte
Co-Conference Directors
Peter Julian
Sr. VP & CIO (ret)
Crown Cork & Seal
Dr. Tom Egan
Executive Director, BTC
West Chester University
Executive Advisory Council
Dana Deasy Steve Cooper Dianah Neff
CIO CIO CIO
Tyco American Red Cross City of Philadelphia
Peter Whatnell Andre Duncan Perry Cozzone
President SIM Philadelphia CIO CIO
CIO Sunoco F. Schumacher Colorcon
Thomas Kuczynski Anne Wilms Dominic J. Grosso Jr.
VP & CIO CIO VP/CIO Information Technology
Philadelphia Gas Works Rohm & Haas AAA Mid-Atlantic
W. Price Brannon Stephen Andriole Dr. Arthur Papacostos
CIO Thomas G. Labrecque Professor VP & CIO
Delaware River Department of Decision & IT Temple University
Port Authority Villanova University Health Systems
Jack Pond Stephen Fugale Mark Stocksdale
CIO CIO CTO
Montgomery County Villanova University BDP International
Carole I. Smith Michael Shannon Timothy C. O'Rourke
Executive Director CIO VP Computer & Info Services
Mayor's Commission on Technology Dechert Temple University
Robert A. Lahr Robert Knecht Dr. Elliot Sloane
Director Info Infrastructure CIO Past Pres. AITP Montgomery
State of Pennsylvania Cephalon, Inc. Villanova University
Crafton Timmerman Howard Sundwall John Carrow
Dir. Public Safety Technologies CIO CIO
City of Philadelphia CTDI Unisys
Donald X. Campbell Val Boyarsky John Loftus
CIO VP of Technology SVP & CTO
United Way of S.E. PA Library Automation Technology SafeGuard Scientifics
John Bielec Leslie Margolis Suzanne Fairlie
CIO President President
Drexel University NWCT ProSearch, Inc.

PEM
Premier Event Management
Philadelphia Area Chapt
Tony Candito Larry Liss Tom Loane
CIO CTO CIO
Towers & Perrin Blank Rome LLP Teva Pharmaceuticals
Jeffrey Berlet Curtis L. Jenkins Dr. Margaret McManus
CIO President Associate Dean
Lockheed Martin IS&S BDPA Greater Philadelphia School of Arts & Sciences
Systems Integration Business Chapter LaSalle University
Harold Scott William Morgan Cari Kraft
Dir. Applications Development Exec. VP & CIO Membership Chair
Asplundh Tree Expert Co Philadelphia Stock Exchange SIM Philadelphia
Charles (Bud) Baumann Robert Hardner Candida Seasock
Division IS Officer VP Information Technology President
Cigna Hatfield Quality Meats CTS Partners
Ed Moccia Mike Perilli Raymond Mungro
CIO CIO Vice President
Impact Services Ultra Hardware Products The Mungro Group
John Bryer Nehal Trivedi Laura Scott
Former VP of Information Services CIO VP & CIO
GMH Communities Cendant SSG Carpenter Technology Corp.
Kurt Williams Gene Stiefel Sydney Weinstein
CIO CIO CTO
Reliance Insurance Co. Franco Manufacturing sevenEcho
Steve Hess Joe Tait Grace Schuler
CIO VP Information Services President
Christiana Care Health Dorman, Inc. Schuler Consulting, Inc.
Robert H. Arakelain
Director of Information Services
Kahn Lucas Lancaster
Kirby Smith
CIO
PRWT
The CIO Forum and Executive IT Summit wishes to acknowledge the
invaluable contributions of our Conference Program Directors and our
esteemed Executive Advisory Council members. Without their dedication
to the improvement of IT in the region, and their time and commitment
to develop this leading program for CIOs and executive IT professionals,
this event would not be at the caliber it is today.
1

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products or services unique: they have to be unique. The key to differentiation is innovation. Not the innovation that sparks new
inventions per se, but innovation that reinvents how businesses do business at every level of the enterprise. Having learned
alongside hundreds of clients across industries and continents, IBM, with its people, technologies and expertise, is uniquely
prepared to help any organization, regardless of size, scope or scale, address their own Innovation Agenda.
Since 1971, Forsythe Technology Inc. has served as a technology infrastructure solutions
provider, helping organizations across all industries, including Fortune 1000 companies,
manage the cost and risk of their information technology. Acting as a trusted, independent
advisor, Forsythe provides technology and business consulting services, technology
leasing services, and value-added reseller services for all of the leading technology product manufacturers. Headquartered in
Skokie, Ill., the company employs more than 600 people in 36 offices throughout the United States. In 2004, Forsythe achieved
its 34th consecutive year of profitability with revenues of $449.3 million. Forsythe Solutions Group Inc. and Forsythe McArthur
Associates Inc. are wholly owned subsidiaries of Forsythe Technology Inc. For more information, visit www.forsythe.com and www.
leasewithforsythe.com.
Platinum Sponsors
HP is a technology solutions provider to consumers, businesses and institutions globally.
The company's offerings span IT infrastructure, global services, business and home
computing, and imaging and printing. For the four fiscal quarters ended Oct. 31, 2005,
HP revenue totaled $86.7 billion. More information about HP (NYSE, Nasdaq: HPQ) is
available at http://www.hp.com.
IPR International, LLC, the leader in data protection and recovery for small-to-midsize and
enterprise-level organizations, offers solutions that ensure instant data backup, recovery, archiving,
and retrieval, no matter where the data resides. IPR's comprehensive, best-of-breed products and
services - DATAGUARDIAN, DATAGUARDIAN LT and OptiGuard - protect the information
assets and the business viability of organizations in today's highly regulated, and increasingly high-risk 24x7 environment. For
more information, please visit www.iprintl.com.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find
creative solutions to business problems, develop breakthrough ideas, and stay connected to what's
most important to them. Microsoft provides unique and compelling application platform offerings
that deliver significant business value -- from the largest enterprise all the way to the individual developer – in accelerating
solutions for business. We are committed long term to the mission of helping our customers realize their full potential.
Symantec is the world leader in providing solutions to help individuals and enterprises assure the
security, availability, and integrity of their information. Information is the currency of today’s global
economy. Individuals and enterprises rely on the global distribution and storage of information
to govern nations, conduct business transactions, and make personal decisions. With innovative technology solutions and
services, Symantec helps individuals and enterprises protect and manage their digital assets. Symantec provides a wide
range of solutions including enterprise and consumer security, data management, application and infrastructure management,
security management, storage and service management, and response and managed security services. Headquartered in
Cupertino, Calif., Symantec has operations in more than 40 countries.
Tata Consultancy Services (TCS) is the world leading information technology consulting, services,
and business process outsourcing organization that envisioned and pioneered the adoption of the
flexible global business practices that today enable companies to operate more efficiently and
produce more value. More than 75% of TCS customers reward the company’s reliability, passion,
creativity, and unique ability to handle the broadest range of their IT needs by continually extending and deepening their
partnerships with TCS. With over 62,000 associates located in 32 countries, TCS is uniquely positioned to deliver its flexible
world class services seamlessly to any location. TCS reported consolidated revenues of US $2.97 B in the fiscal year 2005-
2006. For more information: www.tcs.com.
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Platinum Sponsors
Principle Technologies’ only business is providing high quality consulting services around ITIL
implementations through tried and proven methodologies. Whether starting a new or mid-term
implementation - your success in ITIL is our passion.
Mercury is the global leader in Business Technology Optimization (BTO). We are committed to
helping customers worldwide optimize the business value of Information Technology (IT).
Our BTO offerings enable you to:
* Govern and manage the people, projects, and processes of IT
* Optimize the quality, performance, and availability of software applications
We can help you to align IT with business goals, lower IT costs, and minimize IT risks.
Gold Sponsors
Iron Mountain Incorporated (NYSE:IRM) helps organizations around the world reduce the costs and
risks associated with information protection and storage. The Company offers comprehensive records
management and data protection solutions, along with the expertise and experience to address complex
information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951,
Iron Mountain is a trusted partner to more than 90,000 corporate clients throughout North America, Europe, Latin America and
the Pacific Rim. For more information, visit the Company's Web site at www.ironmountain.com.
Versatile designs, implements, maintains and secures mission-critical systems, storage, networks,
databases and directories. Versatile’s professional services organization, over 90 people strong,
combines Sun’s best-of-breed products with our expertise to create outstanding technology and business
solutions. Versatile is a Sun Strategic, Software Elite and Storage Elite partner, as well as a charter Sun
Professional Services partner specializing in clustering, directories and identity management.
North Highland is an independent management and technology consulting company delivering a full
range of business solutions that empower people, define strategies, streamline operations, integrate
with suppliers, leverage technology, and maximize customer interaction. North Highland’s experienced
consultants provide clients with greater value and superior results. Visit us on the web at www.northhighland.com.
Compuware Corporation (Nasdaq: CPWR) maximizes the value IT brings to the business by helping
CIOs more effectively manage the business of IT. Compuware solutions accelerate the development,
improve the quality and enhance the performance of critical business systems while enabling CIOs
to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT
organization. Learn more about Compuware at http://www.compuware.com/
CA is one of the world's largest IT management software providers. Our software and expertise unify
and simplify complex IT environments in a secure way across the enterprise for greater business results.
Founded in 1976, CA today is a global company with 150 offices in more than 45 countries. We serve
more than 98% of Fortune 1000® companies, as well as government entities, educational institutions and thousands of other
companies in diverse industries worldwide.
Silver Sponsors
SMART is a full-service accounting, technology and consulting firm serving clients throughout the US
and globally. Smart offers innovative solutions to public and private companies in the areas of business
consulting and advisory, technology, business process, assurance, accounting, tax, and compensation
and benefits.
CommVault® provides the QiNetix Unified Data Management suite to ensure high-performance data
protection, universal availability and simplified management of data on complex storage networks.
DSS designs, installs, manages, and maintains infrastructure technology solutions that improve
performance, manage risk, reduce costs, and Increase IT flexibility, thereby creating real business
value.
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Silver Sponsors
Solarcom, a Sun Partner Advantage Partner, helps businesses optimize existing IT infrastructure and
maximize new IT investments for increased profitability. For more information, visit www.solarcom.com.
Diamond Technologies is a high caliber IT Services company that helps organizations achieve strategic
business objectives through the implementation of leading information technologies.
Staffing Sponsor
Conference Partner
Kelly IT Resources® specializes in providing companies around the world with information technology
professionals. We are a part of Kelly Services®, a US-based Fortune 500 company and a global staffing
industry leader. Our vast network of branch locations allows us to provide consistent, quality service to
IT professionals and customers worldwide.
The Philadelphia Area Chapter of the Society for Information Management is a “by-invitation” federation of senior
IM managers and practitioners experienced in both information systems and general management. SIM members
represent a range of organizations, including business, consulting, and academic. The Philadelphia Area Chapter
Philadelphia Area Chapter
of SIM is a chartered chapter and is closely affiliated with SIM international.
Our Purpose: Provide leadership and education in the successful management and use of information technology to achieve business
objectives through:
• Providing a forum for creating and disseminating knowledge for/to IM professional.
• Being the voice of the IM professional.
• Building the capability of the IM professional by providing high-quality and topical workshops and speakers.
• Developing close working relationships with academic members.
Recognizing excellence in the management and use of information technology and technical education.
Strategic Partners
Our Mission…To be respected as an indispensable partner who consistently delivers top ranking
professional expertise and outstanding enterprise solutions that maximize our customer's IT
infrastructure.
®
The Advisory Council (TAC) is the Next Generation of IT Research and Advisory Services. Rated as one of the top
5 Rising Stars by leading industry analyst firm Outsell. TAC provides on-demand, custom-written advice, phone
consultations, and on-site visits from leading IT experts. Clients include Global 2000, mid and small cap companies,
universities, and state and federal agencies across North America. http://www.tacadvisory.com
The mission of Network of Women in Computer Technology (NWCT) is to advance careers for professionals
in Information Technology through education, mentoring, and providing outstanding professional networking
opportunities. Our members are women and men in the Delaware Valley who represent every area of the IT
profession, including design, development, support, management and marketing of computer systems, as well as technical recruiting and
training. We come from a wide range of companies of all sizes, products, services, markets and information environments.
BDPA, a national non-profit organization, was founded as the Black Data Processing Associates in Philadelphia
in 1975. We are dedicated to the professional development of our members and the promotion of Information
Technology in our community. We provide professional and personal enrichment through monthly program meetings
and other activities. Education, training and professional development programs are some of the strategies actively used by the association
in reaching these objectives.
GlobalEXECWomen provides female business and technology executives with access to women of influence
focused on thought leadership and a perspective for regional, national and international business. Our diversity of
thought community includes: global corporations such as CheckFree, Home Depot, and IBM; entrepreneurial and
mid-size ventures including iKobo and The North Highland Company; and non-profit organizations such as Austrade and UK Trade and
Investment. For more information on the International Woman of Influence Awards or about our organization visit www.globalexecwomen.
com, 404.488.8400, or email info@globalexecwomen.com.
15

PEM
Premier Event Management
Philadelphia Area Chapter
CommVault
CA
Compuware
Diamond Technologies
DSI
DSS
Forsythe Solutions Group
Hewlett Packard
IBM
IPR International
Iron Mountain
Kelly IT Resources
Mercury
Microsoft
Principle Technologies
Smart & Associates
Solarcom
Sun Microsystems
Symantec
TATA Consultancy Services
Versatile
Ritten House Ballroom
Diamond
Technologies
Kelly IT
Resources
Smart &
Associates
Washington Suite
DSI
Break Area
IPR
International
DOOR
DOOR
Compuware
Break Area
Forsythe/
Hewlett
Packard
Iron
Mountain
Versatile/
Sun Micro
IBM
Symantec
CA
Solarcom
DOOR
DOOR
TATA
Consultancy
Services
Microsoft
Principle
Tech/
Mercury
DSS
CommVault
16

PEM
Premier Event Management
Philadelphia Area Chapter
CommVault
CA
Compuware
Diamond Technologies
DSI
DSS
Forsythe Solutions Group
Hewlett Packard
IBM
IPR International
Iron Mountain
Kelly IT Resources
Mercury
Microsoft
Principle Technologies
Smart & Associates
Solarcom
Sun Microsystems
Symantec
TATA Consultancy Services
Versatile
Ritten House Ballroom
Diamond
Technologies
Kelly IT
Resources
Smart &
Associates
Washington Suite
DSI
Break Area
IPR
International
DOOR
DOOR
Compuware
Break Area
Forsythe/
Hewlett
Packard
Iron
Mountain
Versatile/
Sun Micro
IBM
Symantec
CA
Solarcom
DOOR
DOOR
TATA
Consultancy
Services
Microsoft
Principle
Tech/
Mercury
DSS
CommVault
16

PEM
Premier Event Management
Philadelphia Area Chapter
Upcoming
Events
Spring 2006 Fall 2006
Atlanta - May 16-17
Charlotte - May 31-June 1
Cleveland - June 15-16
Pittsburgh - September 26-27
Washington DC - October 10-11
South Carolina - November 9-10
Raleigh/Durham - November 28-29
Orlando - December 13-14
The CIO Forum & Executive IT Summit provides high-end Executive IT Conferences that showcase
cutting edge technology. The overall goal is always to strive to fulfill the needs of the CIOs, CEOs, and
Senior IT professionals throughout the United States in key regions that focus heavily on technology.
Our Executive Advisory Council Members and the entire staff at Premier Event Management are
committed to producing Executive IT Conferences at the highest level. These conferences are put on by
and for the regions leading CIOs and Senior IT Executives.
For more information please call 503-821-7314 or visit our website at
www.premiertce.com
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