Download Yourailway Community Guide - DLR London

Community guide 

Travel to your 

local community 

services by DLR 

www.dlr.co.uk 

mayor 

of london

JobCentre 

Employment 

Welcome to your comprehensive guide to 

employment, advice and community centres in your local 

areas, all within easy reach of DLR stations. 

agencies 4 

As well as helping you find work, agencies can also provide interview 

tips and advice on how to make a good impression at interviews. If 

you’re a single parent, some agencies can give you additional support 

through their lone-parent schemes. Enquire directly with them. 

Improve your skills 4 

There are a number of courses 

that can help you improve your 

skills; some of these are free 

at Jobcentre Plus and local 

community centres. They vary in 

length from one-day workshops 

to six-week-long modules. There 

are also courses in confidence 

Community centres 10 

Community centres are packed full of helpful services, including 

computer training, children’s clubs, senior citizens’ clubs, 

translation/interpretation, internet access, and yoga and pilates 

classes. Please call in advance to check the services on offer and 

opening times. 

Libraries 14 

Your local library is an ideal place 

to do research and can lend you 

a selection of fiction and nonfiction 

books. Some of the larger 

facilities such as the Idea Stores 

offer much more, such as free 

internet access and CD lending. 

Children’s services 16 

2 

Children’s centre services are free and offer early education and 

building, interview techniques and how to complete application forms. 

better childcare through local programmes. Childminding and home 

childcarers, children’s centres, help with sustainability, affordable 

3 

childcare and business support for childcare providers are just some 

Job centres 6 

of the services available. 

Job centres provide help and advice on jobs and training. They will find 

you employment to suit your needs whether it’s part time, full time or 

flexible working hours. If you need more training, they can also advise 

on suitable courses to help improve your skills. 

Advice centres & bureaus 7 

Advice centres offer CV writing 

advice, free courses, interview 

guidance and financial advice – 

call in advance to check whether 

they offer the service you require. 

Citizens Advice Bureaus give free, 

confidential and independent 

advice face to face and by 

telephone. Most bureaus offer home visits and some also provide 

email advice on issues to do with debt, benefits, housing, legal, 

discrimination, employment, immigration, consumer and other 

problems. The service is available to everyone regardless of race, 

gender, sexuality, age, nationality, disability or religion.

JobCentre 

Employment 

agencies 

1 Reed in Partnership 

(map ref: D3) 

Limehouse Court, 

3–11 Dod Street, E14 7EQ 

JobCentre 

Tel: 020 7517 3810 

Improve 

Nearest DLR: Westferry 

2 Skillsmatch Canary 

Wharf 

(map ref: E4) 

30 South Colonnade, E14 5EZ 

Tel: 020 7364 3727 

Nearest DLR: Canary Wharf 

3 Skillsmatch Heron 

Quays 

Greenwich Community 

College 

(map ref: J6) 

6 Burrage Grove Centre 

Burrage Grove, SE18 7LJ 

Tel: 020 8312 5071 

Nearest DLR: Woolwich Arsenal 

(map ref: J6) 

7 Plumstead Centre 

95 Plumstead Road, SE18 7DQ 

Tel: 020 8488 4800 


8 Idea Store Bow 

(map ref: D2) 

1 Gladstone Place, Roman Road, 

E3 5ES 

Tel: 020 7364 4332 

Nearest DLR: Bow Church 

9 Idea Store Canary Wharf 

(map ref: E5) 

(map ref: E4) 

(map ref: I3) 

10 Heron Quay, E14 4JB 

Churchill Place, Canary Wharf, 

1 Kingsford Way, Beckton, E6 5JQ 

Tel: 020 7364 3724 

E14 5RB 

Tel: 020 8430 4041 

Nearest DLR: Heron Quays 

Tel: 020 7364 4332 

Nearest DLR: Beckton 

4 Nearest DLR: Canary Wharf 

5 

4 TNG Stratford 

3 

(part of Avanta) 

Bethnal Green Centre 

10 Idea Store Chrisp Street 

(map ref: F1) 

2nd Floor, 44 Broadway, 

Stratford, E15 1XH 

(Joanne Theobold) 

Tel: 020 8221 7000 

Nearest DLR: Stratford 

5 TNG Tower Hamlets 

(part of Avanta) 

(map ref: B4) 

New Loom House, 

101 Back Church Lane, E1 1LU 

(Farhana Choudhury) 

Tel: 020 7264 0470 

Nearest DLR: Tower Gateway 

6 Working Links Shadwell 

(map ref: B3) 

Challenger House, 

42 Adler Street, E1 1EE 

Tel: 020 7422 4230 


7 Working Links Stratford 

(map ref: F2) 

259–263 High Road, Stratford, 

E15 2LS 

Tel: 020 8536 5450 


High Street 

your skills 

1 Beckton Community 

Centre 

(map ref: I4) 

14 East Ham Manor Way, E6 5NG 

Tel: 020 7511 1214 

Nearest DLR: Cyprus 

2 Beckton Globe Library 

(map ref: B2) 

229 Bethnal Green Road, E2 6AB 

Tel: 020 7613 1135, 

ext. 22 or 28 


4 Eastlea Learning Zone 

(map ref: F3) 

Exning Road, Canning Town, 

E16 4ND 

Tel: 020 8257 4070 

Nearest DLR: Canning Town 

5 Granville Park Centre 

(map ref: F8) 

Granville Park, Lewisham, 

SE13 7DX 

Tel: 020 8297 7180 

Nearest DLR: Lewisham 

(map ref: E4) 

1 Vesey Path, East India Dock 

Road, Poplar, E14 6BT 

Tel: 020 7364 4332 

Nearest DLR: All Saints 

11 Idea Store Whitechapel 

(map ref: B3) 

321 Whitechapel Road, E1 1BU 

Tel: 020 7364 4332 

Nearest DLR: Shadwell 

Whitechapel is one stop on 

the East London line from 

Shadwell DLR. 

12 Lansbury Lodge 

(map ref: D4) 

117 Ricardo Street, Poplar, 

E14 6EQ 

Tel: 020 7515 7878 


Lewisham College 

Tel: 020 8692 0353 

(map ref: E7) 

13 Deptford Campus 

2 Deptford Church Street, 

SE8 4RZ 

Nearest DLR: Deptford Bridge 

(map ref: E8) 

14 Lewisham Way Campus 

Lewisham Way, SE4 1UT 


“I’m a regular at Cubitt 

Town Library, I’ve picked 

up so many new skills. 

And I use the DLR to get 

here because it’s quick 

and easy” 

Brian Mcluskie 

15 North Woolwich 

Learning Zone 

(map ref: I4) 

78 Albert Road, E16 2DY 

Tel: 020 8257 4180 

Nearest DLR: King George V 

16 Pier Training 

(map ref: J5) 

2/3 Pier Parade, Woolwich, 

E16 2LU 

Tel: 020 7473 0769 

Nearest DLR: King George V

17 Tower Hamlets College 

(map ref: E4) 

Poplar High Street, E14 0AF 

Tel: 020 7510 7510 

Nearest DLR: Poplar 

18 Tower Hamlets Lifelong 

Learning Centre 

(Shadwell Centre) 

(map ref: C4) 

455 The Highway (off 

Schoolhouse Lane), E1W 3HP 

Tel: 020 7364 5684, 

ext. 5046 or 5042 

Nearest DLR: Limehouse 

and Shadwell 

Advice 

centres & 

bureaus 

1 Armada Community 

Centre 

(map ref: D6) 

21 McMillan Street, SE8 3EZ 

Tue 09.30–16.00 

Tel: 020 8691 3332 

Nearest DLR: Cutty Sark 

for Maritime Greenwich 

2 Brookhill Children’s 

Centre 

(map ref: J6) 

130 Brookhill Road, Woolwich, 

SE18 6UZ 

Tel: 020 8319 5320 


6 Stratford Jobcentre Plus 3 Canning Town Library 

(map ref: F1) 

(map ref: G3) 

for ExCeL 

6 1 Tramway Avenue, E15 4PN Barking Road, E16 4HQ 

7 

8 GLLaB Woolwich Work 

Tel: 020 8918 5236 

By appointment only; access 

and Learn Centre 

“The DLR is a much nicer Nearest DLR: Stratford 

for the disabled 

Tel: 020 7476 2696 

way to commute” 

7 Woolwich Jobcentre Plus Nearest DLR: Canning Town 

Jackie Wilkin 

Job centres 

1 Canning Town 

Jobcentre Plus 

(map ref: G3) 

Kilner House, 197 Freemasons 

Road, E16 3PD 

Tel: 020 7599 8804 

Nearest DLR: Custom House 

for ExCeL 

2 City Jobcentre Plus 

(map ref: B4) 

60 Commercial Road, E1 1LP 

Tel: 020 7301 8200 


3 Lewisham Jobcentre Plus 

(map ref: E8) 

9–19 Rushey Green, SE6 2HZ 

Tel: 0845 604 3719 


4 Plaistow Jobcentre Plus 

(map ref: G2) 

3–9 Balaam Street, E13 8EB 

Tel: 020 7506 4241 

Nearest DLR: West Ham 

5 Poplar Jobcentre Plus 

(map ref: D4) 

13 Dod Street, E14 7EP 

Tel: 020 7510 1333 


(map ref: J6) 

Nelson House, 50 Wellington 

Street, SE18 6PY 

Tel: 0845 604 3719 


4 Community Links 

(map ref: G3) 

105 Barking Road, E16 4HQ 

Tel: 020 7473 2270 


5 Connexions Careers 

Management Futures 

Provider 

(map ref: D2) 

35 Bow Road, Tower Hamlets, 

E3 2AD 

www.towerhamlets.gov.uk 

Tel: 020 8983 3535 


6 Deanery Road 

Children’s Centre 

(map ref: F1) 

22 Deanery Road, Stratford, 

E15 4LP 

Tel: 020 8519 5843 


7 Early Start Royal 

Victoria Dock 

(map ref: G4) 

22 Freemasons Road, 

Custom House, E16 3AR 

Tel: 020 8430 6188 


(map ref: J6) 

122–130 Powis Street, 

SE18 6NL 

Mon – Fri 09.30–16.30 

Tel: 020 8312 7960 


GLLaB runs jobseeker drop-in 

sessions at the following centres: 

(map ref: J6) 

9 Glyndon Community Centre 

75 Raglan Road, Woolwich, 

SE18 7LB 

Thu and Fri 10.00–16.00 

Tel: 07956 931154 


(map ref: I6) 

10 Mulgrave Early Years Centre 

Rectory Place, Woolwich, 

SE18 5DA 

Mon 09.30–11.30 (fortnightly) 

Tel: 07947 458265 

Nearest DLR: Woolwich Arsenal

(map ref: E7) 

11 Quaggy Children’s Centre 

Orchard Hill, SE13 7QZ 

Mon 09.00–12.30 (fortnightly) 

Tel: 07947 457941 

Nearest DLR: Elverson Road 

(map ref: E6) 

12 Rachel McMillan 


McMillan Street, SE8 3EH 

Fri 09.30–11.30 

Tel: 07945 457941 

Nearest: DLR Cutty Sark 


13 Greenwich/Woolwich 

Citizens Advice Bureau 

(map ref: J6) 

Old Town Hall, Polytechnic 

Street, SE18 6PN 

Tel: 0845 120 2931 


14 John Scurr Community 

Centre 

19 Newco Employment 

24 Royal Docks Learning 

8 

(map ref: C4) 

Nearest DLR: West Silvertown 

and Training 

& Activity Centre 

9 

28 TLE Learndirect 

1a Bekesbourne Street, 

Limehouse, E14 7JQ 

Tel: 020 7790 3113 


15 Lewisham College 

(map ref: D8) 

Lewisham Way, SE4 1UT 

Lewisham College only offers 

tailor-made courses in specified 

fields/identified skills gaps. 

www.lewisham.ac.uk 

Tel: 0800 834 545 


16 London East 

Connexions Partnership 

(map ref: F1) 

Solar House, 4th Floor, 

1–9 Romford Road, Stratford, 

E15 4LJ 

www.lecp.org.uk 

Tel: 020 8536 3630 


17 MI Skills Development 

Centre – Deptford 

(map ref: D7) 

508 New Cross Road, SE14 6TJ 

Tel: 020 8519 5070 


18 MI Skills Development 

Centre – Stratford 

(map ref: G1) 

NewTec Building, 

22 Deanery Road, E15 4LP 

Tel: 020 8519 5070 


(map ref: F2) 

Bridge Road Depot, 

Abbey Road, Stratford, E15 3LX 

Helping disabled people develop 

skills and gain qualifications. 

Tel: 020 8430 6946 

Nearest DLR: Abbey Road 

20 Newham Citizens 

Advice Bureau 

(map ref: G4) 

71a Coolfin Road, E16 3AP 

Tel: 020 7540 4941 


for ExCeL 



(map ref: I5) 

68 Winifred Street, E16 2HX 

Tel: 020 3373 2727 


22 One Stop Shop 

(map ref: D3) 

150 Burdett Road, E3 4JT 

Tel: 020 8880 6190 


23 Refugee Employment, 

Education, Training and 

Advice Partnership 

(REETA) 

(map ref: D6) 

Pepys Community Forum, 

Unit 2, Grove Street, SE8 3QQ 

Tel: 020 8694 3503 



(map ref: I5) 

272 Albert Road, E16 2JB 

Tel: 020 7476 1666 


25 St Matthias Centre 

(map ref: E4) 

113 Poplar High Street, E14 0AE 

Tel: 020 7987 0459 

Nearest DLR: Poplar 

26 Stratford Local Service 

Centre 

(map ref: F1) 

112–118 The Grove, Stratford 

E15 1NS 

Tel: 020 8430 2000 


27 The West Silvertown 

Village Community 

Foundation 

(map ref: G4) 

Britannia Village Hall, 

65 Evelyn Road, E16 1TU 

Tel: 020 7511 6118 

(map ref: F1) 

Learndirect Centre, 

3 Tramway Avenue, E15 4PN 

Tel: 020 8534 2626 


29 Whitechapel (East End) 

Citizens Advice Bureau 

(map ref: B3) 

Unit 32, Greatorex Street, 

E1 5NP 

Tel: 020 7247 1050 


For live travel information on 

the go, visit our mobile site 

www.dlr.co.uk/mobile or sign up 

to receive DLR service tweets. 

@londondlr

30 Workplace Canning 

Town 

(map ref: G4) 

The Place, 2 Silvertown Way, 

E16 1EA 

Tel: 020 8430 4331 


31 Workplace Stratford 

(map ref: F1) 

Boardman House, 64 Broadway, 

E15 1NT 

Tel: 020 8430 4331 


Community 

centres 

1 Aberfeldy Neighbourhood 

Centre 

(map ref: E4) 

Aberfeldy Street, E14 0NU 

(map ref: E4) 

Alpha Grove, E14 8LH 

Tel: 020 7538 1714 

Nearest DLR: South Quay 

3 Armada Community 

Centre 

(map ref: D6) 

21 McMillan Street, SE8 3EZ 

Tel: 020 8691 3332 



“I use the DLR to get to 

work. Being out in the 

open air gets me in a 

positive frame of mind 

for the rest of the day” 

Desmond Felix 

8 Bryant Street Methodist 

Centre 

(map ref: F1) 

Bryant Street, Stratford, E15 4RU 

Tel: 020 8534 0085 


High Street 

9 Burcham Street 

Community Centre 

(map ref: E3) 

96 Burcham Street, Poplar, 

E14 0SH 

Tel: 020 7093 3549 


10 Burdett Neighbourhood 

Centre 

(map ref: D3) 

Masjid Lane, off Wallwood Street, 

Poplar, E14 7BW 

Tel: 020 7538 2553 

Nearest DLR: Devons Road 

12 Chandos Community 

Centre 

(map ref: F1) 

Colegrave Road, E15 1DZ 

Tel: 020 8534 0140 


High Street 

13 Chatsworth Community 

Resource Centre 

(map ref: F1) 

4 Chatsworth Road, Stratford, 

E15 1RE 

Tel: 020 8555 4477 


High Street 

14 Chinese Association 

of Tower Hamlets 

(map ref: D4) 

Sailor’s Place, 680 Commercial 

Road, E14 7HA 

Tel: 020 7515 5598 

Email: Joyceleeho@hotmail.com 


15 Clockhouse Community 

Centre Association 

(map ref: I5) 

Defiance Walk, Woolwich 

Dockyard Estate, SE18 5QL 

11 Centre for Multicultural 

Development Tel: 020 8855 7188 

4 

Tel: 020 7515 6794 

Beckton Community 

10 & Integration 

11 


Centre 


(map ref: I4) 

(map ref: E7) 

2 16 

Alpha Grove 

East Ham Manor Way, E6 5NG 

Cundy Community Centre 

4–16 Deptford Bridge, 

Community Centre Tel: 020 7511 1214 

Deptford, SE8 4HH 


Tel: 020 8691 8437 



(map ref: I3) 

1 Kingsford Way, E6 5JQ 

Tel: 020 8430 4063 


6 Bonny Downs 

Community Association 

(map ref: I2) 

The Well, 49 Vicarage Lane, 

E6 6DQ 

Tel: 020 8586 7070 


7 Britannia Village Hall 

(map ref: G4) 

65 Evelyn Road, West Silvertown, 

E16 1TU 

Tel: 020 7511 6118 


(map ref: G4) 

Hartington Road, Custom 

House, E16 3NP 

Tel: 020 7474 6056 


for ExCeL 

17 Custom House 

Housing Office 

(map ref: G4) 

3 Freemasons Road, E16 3NN 

Tel: 020 8430 2000 


for ExCeL 

18 Dockland Settlement 


(map ref: E6) 

197 East Ferry Road, E14 3BA 

Tel: 020 7538 3292 

Nearest DLR: Mudchute

19 Fern Street Settlement 

(map ref: E3) 

Fern Street, Bow, E3 3PS 

Tel: 020 7987 1949 


20 Forum at Greenwich 

(map ref: F6) 

Trafalgar Road, SE10 9EQ 

Tel: 020 8853 5212 



21 Glyndon Community 

Centre 

(map ref: J6) 

75 Raglan Road, SE18 7LB 

Tel: 020 8855 9981 


31 Linc Centre 

(map ref: E3) 

70 Fern Street, E3 3PR 

Tel: 020 7538 5748 


32 Local Service Centre 

Canning Town 

(map ref: G3) 

3 Beckton Road, E16 4DT 

Tel: 020 8430 2000 


33 Local Service Centre 

Stratford 

(map ref: F1) 

112–118 The Grove, E15 1NS 

Tel: 020 8430 2000 


27 Lansbury 

34 Phoenix Heights 

Neighbourhood Centre 

(map ref: E5) 

(map ref: E3) 

140 Byng Street, E14 9AR 

41 Teviot Neighbourhood 

5 Alton Street, Poplar, E14 6BZ Tel: 020 8821 5162 

Centre 

Tel: 020 7515 7437 

Nearest DLR: South Quay, (map ref: E3) 

Nearest DLR: Langdon Park Heron Quays & Canary Wharf Wyvis Street, Poplar, E14 6QD 

12 13 

28 Leander Community 

Tel: 020 7987 5764 

35 Play, Sow and Grow 

Centre 

Nearest DLR: Langdon Park 

42 The Garden 

22 Grassroots Resource 

Centre 

(map ref: F2) 

Memorial Park, Memorial Avenue, 

West Ham, E15 3DB 

Tel: 020 7473 5249 / 

020 7474 6376 


23 Greenwich West 

Community & Arts 

Centre 

(map ref: E7) 

141 Greenwich High Road, 

SE10 8JA 

Tel: 020 8333 0086 

Nearest DLR: Greenwich 

24 Hibiscus Centre 

(map ref: G1) 

Buckingham Road, E15 1SP 

Tel: 020 8519 6159 


25 Island House 


(map ref: E5) 

Roserton Street, E14 3PG 

Tel: 020 7531 0310 

Nearest DLR: Crossharbour 

26 Kingsley Hall 


(map ref: E2) 

Powis Road, Bow, E3 3HJ 

Tel: 020 8981 8409 


(map ref: D7) 

Ship Street, SE8 4DH 

Tel: 020 8691 4154 


29 Lewisham Somali 

Community Organisation 

(map ref: D6) 

Etta Community Hall, 

Gosterwood Street, SE8 5PB 

Tel: 020 8694 6065 



30 Limehouse Project Youth 

& Counselling Services 

(map ref: D4) 

Cheadle House, Copenhagen 

Place, E14 7EY 

Tel: 020 7538 0075 


(map ref: E2) 

6 Gay Road, Stratford, E15 2RN 

Tel: 020 8522 7337 


36 Ramgarhia Community 

Centre 

(map ref: J6) 

62 Crescent Road, SE18 7BL 

Tel: 020 8855 7453 


37 Rokeby Centre 

(map ref: F2) 

63 Rokeby Street, 

Stratford, E15 3NS 

Tel: 020 8555 3125 


High Street 

38 St John’s Community 

Centre 

(map ref: E5) 

37–43 Glengall Grove, E14 3NE 

Tel: 020 7987 4030 


39 St Matthias Church 

Centre 

(map ref: F3) 

Kimberley Road, Canning Town, 

E16 4NT 

Tel: 020 7511 6110 


40 Shipman Youth & 


(map ref: H4) 

Prince Regent Lane, E16 3JH 

Tel: 020 7476 1189 

Nearest DLR: Prince Regent 

(map ref: H4) 

7 Cundy Road, E16 3DJ 

Tel: 020 7474 5257 


“I’m helping to train 

DLR staff on the needs 

of wheelchair users” 

Terry Duncan

43 The Hub 

(map ref: F3) 

123 Star Lane, Canning Town, 

E16 4PZ 

Tel: 020 7473 5249 

Nearest DLR: Canning Town, 

Star Lane 

44 Tower Hamlets 

Community Drugs Team 

(map ref: C4) 

71 Johnson Street, E1 0AQ 

Tel: 020 7790 1344 


45 Trussler Hall 


(map ref: E4) 

78 Grundy Street, E14 6DR 

Tel: 020 7515 0978 


8 Idea Store Bow 

(map ref: D2) 

1 Gladstone Place, Roman Road, 

E3 5ES 

Tel: 020 7364 4332 


9 Idea Store Canary Wharf 

(map ref: E4) 

Churchill Place, E14 5RB 

Tel: 020 7364 4332 


10 Idea Store Chrisp Street 

(map ref: E4) 

1 Vesey Path, East India 

Dock Road, Poplar, E14 6BT 

Tel: 020 7364 4332 


11 Idea Store Whitechapel 

(map ref: B3) 

46 Windsor Park 

321 Whitechapel Road, E1 1BU (map ref: E7) 


4 Cubitt Town Library Tel: 020 7364 4332 

Greenwich High Road, SE10 8NN 

(map ref: J3) 

(map ref: E5) 


Tel: 020 8858 4289 

18–20 Warwall, East Beckton, Strattondale Street, Isle of Dogs, Whitechapel is one stop on 

14 Nearest DLR: Greenwich 15 

the East London line from 

Shadwell DLR. 

17 Women’s Library 

E6 6WG 

Tel: 020 7476 6555 


47 Woolwich Common 


(map ref: I7) 

16 Leslie Smith Square, Woolwich 

Common, SE18 4DW 

Tel: 020 8855 2437 


“The DLR is a lifeline, 

I use it to get to work 

and for the school run” 

Dominic Ceraldi 

Libraries 


(map ref: I3) 


Tel: 020 8430 4063 


2 Blackheath Village 

Library 

(map ref: G8) 

3–4 Blackheath Grove, SE3 0DD 

Tel: 020 8852 5309 


3 Canning Town Library 

(map ref: F3) 

103 Barking Road, E16 4HQ 

Tel: 020 8430 6871 


E14 3HG 

Tel: 020 7987 3152 


5 Custom House Library 

(map ref: H3) 

Prince Regent Lane, E16 3JJ 

Tel: 020 7476 1565 


6 CYM Music Library 

(map ref: F6) 

Trinity College of Music, King 

Charles Court, Old Royal Naval 

College, SE10 9JF 

Tel: 020 8305 3952 



7 Greenwich Heritage 

Centre 

(map ref: J5) 

Artillery Square, Royal Arsenal, 

SE18 6ST 

Tel: 020 8854 2452 


12 New Cross Library 

(map ref: D7) 

283–285 New Cross Road, 

SE14 6AS 

Tel: 020 8694 2534 


13 Stratford Library 

(map ref: F1) 

3 The Grove, Stratford, E15 1EL 

Tel: 020 8430 6886 


14 Watney Market Library 

(map ref: B4) 

30–32 Watney Market, E1 2PR 

Tel: 020 7790 4039 


15 Wavelengths Library 

(map ref: D7) 

Giffin Street, Deptford, SE8 4RJ 

Tel: 020 8694 2535 


16 West Greenwich Library 

(map ref: B3) 

London Metropolitan University, 

25 Old Castle Street, E1 7NT 

Tel: 020 7320 2222 


18 Woolwich Library 

(map ref: J6) 

The Woolwich Centre, 

35 Wellington Street, SE18 6HQ 

Tel: 020 8921 5750 


Make the most of your area! 

There’s so much to see and do around the DLR. 

Go to www.dlr.co.uk for more information on events, 

attractions, children’s services, community 

centres, museums, parks, 

restaurants and more... 

Start exploring!

Children’s 

services 

1 Abbey Lane Children’s 

Centre 

(map ref: E2) 

1 Abbey Lane, Stratford, E15 2SD 

Tel: 020 3373 3210 


2 Alpha Grove Playgroup 

(map ref: E5) 

Alpha Grove Community Centre, 

Alpha Grove, Isle of Dogs, 

E14 8LH 

Tel: 020 7538 1714 

Nearest DLR: South Quay 

3 Around Poplar and 

East India Sure Start 


(map ref: D4) 

115 Three Colt Street, Poplar, 

E14 8AP 

Tel: 020 7364 0540 


4 Bear Cubs Parent & 

Toddler Group 

(map ref: D7) 

Shaftesbury Centre, 

144a Deptford High Street, 

SE8 3PQ 

Tel: 020 8691 2085 


5 Beckton Community 

Centre, children’s 

services 

(map ref: I4) 

14 East Ham Manor Way, 

E6 5NG 

Tel: 020 7511 1214 


6 Beckton Toy Library 

(map ref: I3) 

Beckton Globe Library, 


Mon 10.00–12.00, 

Thu 13.00–15.00 

Pop along to Beckton Library to 

borrow some great toys for your 

child. Every child can borrow up 

to two toys for two weeks at 

a time. Open to children under 

5 with their parents/carers. 

Tel: 020 8430 4063 


7 Britannia Village Hall 

11 Children’s House 

Nursery, 3–5 yrs 

(map ref: E3) 

92 Bruce Road, E3 3HL 

Tel: 020 8980 4662 


12 Chrisp Street Sure Start 

Children’s Centre, 

under 5 yrs 

(map ref: E4) 

23–27 Market Way, E14 6AH 

Tel: 020 7364 2856 


13 Clyde Early Childhood 

Centre, 3 mths–5 yrs 

(map ref: D6) 

Alverton Street, SE8 5NH 

www.clyde.lewisham.sch.uk 

Tel: 020 8692 3653 

Nearest DLR: Deptford Bridge/ 

Cutty Sark for Maritime 

Greenwich 

(map ref: E7) 

Small Hall, St Alfege’s Church, 

Roan Street, SE10 9BJ 

Tel: 07903 238 445 



15 Cyril Jackson 

Toy Library 

(map ref: D4) 

Limehouse Causeway, E14 8AQ 

Tue 09.00–11.00, under 5s 

Tel: 020 7987 3737 


16 Deanery Road 


(map ref: F1) 

22 Deanery Road, Stratford, 

E15 4LP 

Tel: 020 8519 5843 


17 Ellen Wilkinson 


under 5 yrs 

(map ref: I3) 

Ellen Wilkinson Primary School, 

Tollgate Road, E6 5UP 

Tel: 020 8430 6920 


16 (map ref: G4) 

14 Courtyard Playgroup, 18 Eva Armsby Family 

65 Evelyn Road, West Silvertown, under 5 yrs 

Centre 

17 

E16 1TU 

Tel: 020 7511 6118 


8 Brookhill Children’s 

Centre 

(map ref: J6) 

130 Brookhill Road, SE18 6UZ 

Tel: 020 8319 5320 


9 Bunny Hop Day Nursery, 

2–5 yrs 

(map ref: D6) 

Evelyn Community Centre, 

1 Kingfisher Square, SE8 5TW 

Tel: 020 8691 7171 


10 Cardwell Children’s 


(map ref: I6) 

Frances Street, SE18 5LP 

Tel: 020 8854 7342 


(map ref: C4) 

6 Glamis Road, Shadwell, 

E1W 3EG 

Tel: 020 7364 4159 / 

020 7364 3015 


19 Evelyn Children’s Centre 

(map ref: D6) 

231 Grove Street, SE8 3PZ 

Tel: 020 8691 1064 



20 Freemasons Outreach 

(map ref: G4) 

5–9 Freemasons Road, E16 3AR 

Tel: 020 8430 6188 


for ExCeL 

Follow us on Facebook for the 

latest news and events happening 

around the DLR network.

21 Glamis Adventure 

Playground, 5–15 yrs 

(map ref: C4) 

Glamis Road, E1W 3EE 

A hive of fun activity, there is 

always lots to do at the Glamis 

Adventure Playground. The site 

is supervised and all parents 

need to register their children. 

www.glamisadventure.org.uk 

Tel: 020 7702 8301 


30 Maryland Children’s 

Centre 

(map ref: F1) 

Gurney Road, Stratford, E15 1SL 

Tel: 020 8534 8351 


31 Mudchute Farm Day 

Nursery, 3 mths–5 yrs 

(map ref: E6) 

Pier Street, E14 3HP 

Tel: 020 7531 4334 

Nearest DLR: Mudchute 

32 Newham Family 

Information Service 

(map ref: I4) 

Newham Dockside, 

27 Isle of Dogs Children’s 1000 Dockside Road, E16 2QU 

Centre 

Provides free information (map ref: D6) 

(map ref: E5) 

for parents and carers about McMillan Street, Greenwich, 

Island House, Roserton Street, childcare in Newham, including SE8 3EH 

E14 3PG 

childminders, nurseries, holiday Tel: 020 8692 4041 

Tel: 020 7531 0326 

and out-of-school activities 

22 Nearest DLR: Cutty Sark 

Happy Bunnies Stay Nearest DLR: Crossharbour and other services for children 

and Play Group 


18 under 16. 

19 

(map ref: D6) 

Deptford Methodist Church, 

1 Creek Road, SE8 3BT 

Tel: 020 8692 0048 



23 Idea Store Canary 

Wharf, under 5 yrs 

(map ref: E4) 

Churchill Place, E14 5RB 

Tue & Wed, 10.00–11.30 

Tel: 020 7364 4332 


24 Idea Store Chrisp Street, 

Story and Rhyme Time 

(map ref: E4) 

1 Vesey Path, East India Dock 

Road, E14 6BT 

Tue 11.00–13.00 

www.ideastore.co.uk 

Tel: 020 7364 4332 


25 Island House Playgroup 

and Sure Start, 3 mths– 

5 yrs 

(map ref: E5) 

Island House, Roserton Street, 

E14 3PG 

www.island-house.org 

Tel: 020 7531 0310 


26 Island Tots at Dockland 

Settlement, under 5 yrs 

(map ref: E6) 

197 East Ferry Road, E14 3BA 

Mon – Thu, 09.30–12.00 

Tel: 020 7538 3292 

Nearest DLR: Mudchute 

28 James Wolfe Primary 

School Parent & 

Toddler Group 

(map ref: E7) 

Randall Place, Greenwich, 

SE10 9LA 

Tel: 07951 825 605 

(Contact Pauline) 


29 John Smith Children’s 

Centre 

(map ref: C3) 

90 Stepney Way, Stepney, 

E1 2EN 

Tel: 020 7364 0537 


Tel: 0800 074 1017 

Nearest DLR: Royal Albert 



all ages 

(map ref: I4) 

68a Winifred Street, E16 2HX 

Tel: 020 8430 2727 


34 North Woolwich Library, 

all ages, kids’ section 

and reading services 

(map ref: I5) 

5 Pier Parade, E16 2LJ 

Tel: 020 8430 5900 


35 Ocean Children’s Centre 

(map ref: D3) 

Commodore Street, E1 4PF 

Tel: 020 7791 1630 


36 Quaggy Children’s 


(map ref: E7) 

Orchard Hill, SE13 7QZ 

Tel: 020 8465 9785 


37 Rachel McMillan 

Nursery/Children’s 


38 Rainbow Playgroup 

(map ref: F6) 

Calders Wharf Community 

Centre, Saunders Ness Road, 

E14 3EA 

Tel: 020 7987 3216 

Nearest DLR: Island Gardens 

39 Rebecca Cheetham 

Nursery Education Centre 

(map ref: F2) 

Marcus Street, Stratford, 

E15 3JT 

Tel: 020 8534 3136 


40 Robert Owen Early 

Years Centre 

(map ref: F6) 

43 Commerell Street, SE10 0EA 

Tel: 020 8858 0529 

Nearest DLR: Cutty Sark for 

Maritime Greenwich

41 St Alfege with St Peter’s 

School, under 5 yrs 

Stay and play 

(map ref: E6) 

3–11 Creek Road, SE10 9RB 

Tel: 020 8858 3613 



42 Royal Docks Learning 

& Activity Centre 

(map ref: I5) 

Albert Road, E16 2JB 

Tel: 020 7476 1666 


43 St Mark’s Preschool, 

under 5 yrs 

(map ref: E7) 

St Mark’s Church, 22 Greenwich 

South Street, SE10 8TY 

Tel: 07913 482 249 


44 Shadwell Sure Start 


under 5 yrs 

(map ref: C4) 

418–422 Cable Street, E1 0AF 

Tel: 020 7364 0544 


45 Sure Start Abbey Lane 


(map ref: E2) 

1 Abbey Lane, Stratford, 

E15 2SD 

Tel: 020 3373 3210 

Nearest DLR: Pudding Mill Lane 

46 The Bromley By Bow 

Centre, children’s 

services, all ages 

(map ref: E3) 

St Leonards Street, E3 3BT 

www.bbbc.org.uk 

Tel: 020 8709 9700 


47 Toyhouse Library 

(map ref: C4) 

John Scurr Community Centre, 

1a Bekesbourne Street, E14 7JQ 

Toy library with crèche, 

Little Learners and Parents 

& Toddlers group 

Tel: 020 7790 3113 


48 Wapping Sure Start 


under 5 yrs 

(map ref: C4) 

Chandler Street, E1W 2QL 

Tel: 020 7364 0423 

20 Nearest DLR: Shadwell 

21 

49 West Greenwich Sure 

Start Children’s Centre, 

under 5 yrs 

(map ref: D6) 

Happy Mondays Parent & 

Toddler Group, Armada 

Community Project, 21 

McMillan Street, Greenwich, 

SE8 3EZ 

Tel: 020 8691 3332 



Find a world of dining, leisure, fun and 

facilities on Planet DLR. 

Docklands Light Railway’s website, www.dlr.co.uk, is packed 

with information on the latest events and popular venues 

around East London, as well as featuring an easy to use 

search and mapping tool, Planet DLR. You can use Planet 

DLR to look for bars, restaurants, shops, free things to do 

and the numerous attractions in the area; such as Greenwich 

Market and the Tower of London. 

The website also has a wealth of 

information on your local community 

services from children’s facilities 

to employment advice. You’ll find 

discounts, offers and competitions 

with fantastic prizes as well as ideas 

for great days out. 

DLR’s mobile website 

To ensure you have a smooth journey 

while you’re out and about, the website 

has live DLR travel updates, departure 

times from your station and the 

latest planned engineering works. 

Visit www.dlr.co.uk 

Want information on the go 

DLR’s mobile website allows 

quick access to essential DLR 

service information for people 

on the move. If you have a 

smartphone, within three 

‘clicks’ you can find: 

• Current service status – 

and details of any delays. 

• Next train information from 

any of our stations. 

• Closure and alternative route 

information for engineering 

works. 

• Events happening around 

the railway. 

Visit www.dlr.co.uk/mobile

Accessible to 

everyone 

Docklands Light Railway (DLR) 

is accessible to the mobility 

impaired and those with prams 

and heavy shopping. Every 

station has a lift or ramp and 

trains are level with platforms 

for easy boarding. For safety 

reasons, bicycles are not allowed 

on DLR unless they fold away. 

At your service 

DLR operates on all routes 

every day of the year (except 

11 11 

Christmas Day) as follows: 

29 

17 

Monday–Saturday 05.30–00.30 

6 

Sunday 07.00–23.30. Monday 

2 14 

4 

Tower 

to Friday, trains run as often 

Bank 

5 

Gateway 

as every 3 1 /2 minutes during peak 

times, 5–10 minutes during 

off-peak times and at weekends. 

DLR is an integrated part of London’s transport system, connecting 

48 

with the Tube, mainline rail and buses throughout the DLR network. DLR for letting me 

22 

take advantage of your 5 

23 

wonderful scheme” 

A Passenger Service Agent is on board every train to provide 

assistance. There are also members of staff at Woolwich Arsenal, 

London City Airport, Canary Wharf, Tower Gateway (weekends only), 

Island Gardens, Cutty Sark for Maritime Greenwich and Bank stations. 

Peace of mind 

Our stations and trains are 

monitored by closed-circuit 

television (CCTV) and are 

patrolled by staff, Travel Safe 

Officers and British Transport 

Police. DLR stations are well 

lit and passenger alarms with 

voice intercom connected to 

our Control Centre are located 

on every station platform, and 

in lifts, for use in an emergency. Every train has a clearly identified 

alarm by each set of doors, which alerts the Passenger Service Agent 

on board the train that assistance is required. To avoid a potentially 

serious incident in the event that something or someone falls onto 

the track, every platform is equipped with a train stop button, which 

will halt trains in the immediate area. DLR has achieved Secure Station 

awards for all its stations, reaching national standards in station, staff 

and passenger security. 

“The Community 

Ambassadors have 

been so friendly and so 

helpful to me. I can now 

do my shopping around 

Canary Wharf taking my 

trolley with me. I don’t 

have to worry about 

going up and down the 

busy escalators because 

now I know how to use 

the lifts safely, which is 

absolutely wonderful. 

So thank you very much 

Sheila, who has a new sense of freedom 

since attending an Accessibility Trip 

Key 

Employment agencies 

Improve your skills 

Job centres 

Advice centres & bureaus 

Community centres 

Libraries 

Children’s services 

A1 B C D E 

F 12 30 24 13 G H I J 

2 

3 

6 

7 

8 

3 

29 

18 

Shadwell 21 44 

44 18 

Limehouse 

47 

14 

35 

16 

12 

8 

8 

Stratford 33 26 18 

International 13 

16 

Stratford 3116 

6 

4 

6 28 

8 

Stratford 

High Street 37 39 

7 

Pudding 

Mill Lane 1 Abbey 

19 

45 Road 

35 

5 Bow 

West 

Church 26 

22 

Ham 

4 

11 

46 

4 

3 4 

22 

39 

19 31 Devons 

Road 

43 

Star 

Lane 3 

32 

10 27 41 

Langdon Park 9 

1 

30 1 

Canning 

5 

512 

1012 

Town 20 16 17 

10 24 

30 

35 

14 

45 All 1 

7 42 40 

Saints 

Royal 

15 2517 

Westferry Poplar Blackwall 

Victoria 

20 

3 

East India 

Custom House Prince 

West India Quay 

for ExCeL Regent 

9 

Canary 2 23 

27 7 

Wharf 9 

7 

3 Heron Quays 

West 

South Quay 

Silvertown 

Pontoon 

Dock 

2 34 25 

2 

25 

4 27 

Crossharbour 38 

19 

Mudchute 31 

26 38 

18 

40 

23 

Island 

20 

Gardens 

6 

29 49 

13 22 37 Cutty Sark 

9 3 

1 12 for Maritime 41 

Greenwich 

14 

4 Greenwich 28 12 15 

16 

23 

11 

13 43 

Deptford Bridge 

17 

28 

36 

11 

15 

Elverson Road 

14 

5 

2 

Lewisham 

3 

32 

Royal 

Albert 

London 

City 

Airport 

17 

6 

1 6 

Beckton 

2 5 46 

5 

4 1 

Gallions Reach 

Beckton 

Park 

Cyprus 

15 33 

42 

21 34 

24 

15 

16 

10 13 

10 

Woolwich 

Arsenal 

7 

18 

8 

2 

47 

7 

36 

6 

7 

21 

8 

9

DLR Community Ambassadors 

Affordable, flexible ticket options 

A team of DLR Community 

Ambassadors are on hand to 

help you use your railway. 

The Ambassadors work in 

the local community to help 

people get around on the 

DLR. They are fluent in a 

variety of languages: Bengali, 

Yoruba, Urhobo, Hindi, Urdu, 

Sylheti to name a few. 

Your Community Ambassador can arrange an Accessibility Trip 

for you if you have any accessibility concerns or have never used 

the DLR before. On the trip the Ambassador will: 

• Meet you at your local 

station. 

• Show you how to use a 

DLR ticket machine. 

• Show you the lift or 

ramp and how to find 

assistance. 

• Explain the DLR network, 

maps and routes. 

• Show you how to board 

and alight the trains. 

• Take you out on the train 

to experience it first hand. 

Ambassadors are also available at open days in community 

centres and supermarkets to give you more information about 

the railway. 

For more information or to book an Accessibility Trip, please 

email ambassadors@dlr.co.uk or call 020 7363 9818 / 9817. 

• Travelcards, single/return tickets and rail passes issued by 

Transport for London and mainline rail networks are valid on DLR 

if they cover the zones in which you wish to travel. DLR operates 

in zones 1, 2, 3 and 4. 

• Using an Oyster card is the cheapest way to travel on DLR. 

Oyster cards can be bought at our Information Points at Canary 

Wharf and London City Airport or from local Ticket Stops. You can 

top up your pay as you go Oyster and renew Oyster Travelcards 

at our new ticket machines available at all DLR stations. 

• Oyster single adult fare, zones 2–3, off peak, is £1.40. 

Oyster single child fare (11–15), zones 1–4, off peak, is 70p. 

• Under 11 year olds travel free on DLR at any time 

(accompanied or with Oyster photocard). 

• Freedom Pass holders travel free on DLR at any time. 

For further information 

DLR Customer Relations 020 7363 9700 

(answerphone out of office hours) 

24-hour travel information 084 3222 1234* 

*You pay no more than 5p per minute if calling from a BT landline. There may be 

a connection charge. Charges from mobiles or other landline providers may vary. 

Textphone 020 7093 0999 

email 

cservice@dlr.co.uk 

Web 

www.dlr.co.uk 

Mobile website 

www.dlr.co.uk/mobile 

Ceefax page 436 

Send your feedback and suggestions by text. 

Text DLR(space) and then your message to 60030. 

Messages sent to 60030 will be charged at your network’s standard rate. 

Planned engineering works 

Maintenance work and development projects are sometimes 

required to meet the growing needs of the railway. 

For details of engineering works, go to www.dlr.co.uk or 

call 020 7363 9700. 

Please note that the facilities listed in this guide are based on their proximity 

to a DLR station and not on recommendation. 

For 24-hour travel information, telephone 084 3222 1234 * . For DLR Customer Relations, telephone 020 7363 9700. All DLR stations have lifts or ramp access 

FARE ZONE 

3 

Gallions 

Reach Beckton 

DLR Routes 

DLR 

FARE ZONE 

3 

Stratford 

High Street 

FARE ZONE 

1 

Beckton 

Park Cyprus 

Royal 

Albert 

Prince 

Regent 

Abbey 

Road 

Central 

Jubilee 

Overground 

National Rail 

Stratford 

National Rail 

Stratford 

International 

Custom House 

for ExCeL 

District 

Hammersmith & City 

Jubilee 

National Rail 

West Ham 

Pudding Mill Lane 

Royal Victoria 

Star Lane 

for Bow Road 

Bow Church District 

Hammersmith & City 

Devons Road 

FARE ZONES 

2 and 3 

Tickets for either zone 

are valid in this area. 

FARE ZONE 

4 

Jubilee 

Canning 

Town 

FARE ZONES 

2 and 3 

Langdon Park 

for Tower Hill 

Circle 

District 

for Fenchurch Street 

National Rail 

Tower Pier 

Tower Gateway 

National Rail 

Woolwich Arsenal Pier 

Woolwich 

Arsenal 

King 

George V 

London 

City Airport 

Pontoon 

Dock 

West 

Silvertown 

Blackwall East India 

All Saints 

Overground 

National Rail 

Shadwell Limehouse Westferry Poplar 

FARE ZONES 

2 and 3 

Tickets for either zone 

At certain times, trains from Bank towards 

Lewisham will not stop at West India Quay. 

West India Quay 

The first two sets and last two sets 

of doors on a three-carriage train 

will not open at these stations. 

Please use the centre of the train. 

Jubilee 

Canary Wharf 

are valid in this area. 

All DLR stations have step-free 

access from street to train. 

Jubilee 

Heron Quays 

Bank 

Central 

Circle 

District 

Northern 

Waterloo & City 

National Rail 

Elverson 

Road Lewisham 

Deptford 

Bridge 

Greenwich Pier 

National Rail 

Cutty Sark for 

Maritime Greenwich Greenwich 

Island 

Gardens 

South Quay Crossharbour Mudchute 

FARE ZONE 

2 

FARE ZONE 

1 

You pay no more than 5p per minute if calling from a BT landline. There may be a connection charge. Charges from mobiles or other landline providers may vary. 

† The first two sets and last two sets of doors on a three-carriage train will not open at Cutty Sark for Maritime Greenwich, Pudding Mill Lane, Royal Albert, 

Gallions Reach or Elverson Road stations. Please use the centre of the train. 

†† At certain times trains from Bank towards Lewisham will not stop at West India Quay station. 

* 

www.dlr.co.uk

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