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Lake@Work Fall 2009 Employee Newsletter - Lake County

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work Tips<br />

How to Maintain Your Trustworthiness in the Workplace<br />

Remember this: For most people, trust is a one-time thing.<br />

Once it is broken, you will likely never get it back. So it<br />

seems that the best thing to do is to make sure you do not<br />

lose another’s trust in the first place. Here are some tips on<br />

how to maintain your trustworthiness with others:<br />

• Tell the truth. Do not assume that you cannot tell certain<br />

people the truth because they cannot handle it, or because<br />

it will make you look bad. When you have been caught<br />

in a lie, people know they cannot trust you. You may be<br />

given a second chance, but it is not something you can<br />

count on.<br />

• If you make a promise, keep it. Do not overcommit and<br />

under-deliver. If you do, eventually your credibility will<br />

drop so low that no one will believe what you say.<br />

• Behave ethically. Do the right thing in all your dealings<br />

with others. If you say you believe in fairness, for example,<br />

but you do not stand up for someone when an issue of<br />

fairness comes up, you will have become your own worst<br />

enemy in the office.<br />

- Adapted from “Truth and Trust: They Go Together,” by Stever<br />

Robbins from Harvard Business School’s site, Working Knowledge for<br />

Business Leaders<br />

Information technology tips<br />

Searching and Archiving Email on Your Work Computer<br />

When employees send or receive e-mail, their e-mail<br />

mailboxes grow in size. To help manage the size of<br />

employees’ mailboxes, the <strong>County</strong> has set up a system<br />

called “EVault” that automatically archives, or stores, old<br />

e-mails. When e-mails (including those deleted from the<br />

Inbox) are archived, they are conveniently stored on the<br />

<strong>County</strong>’s server to be available for viewing or retrieval. In<br />

essence, e-mails are never truly “deleted.”<br />

EVault has two purposes:<br />

1. To store every e-mail for public records requests; and<br />

2. To help individuals manage their inbox and search for<br />

e-mails. All e-mails sent or received through the <strong>County</strong><br />

beginning April 1, <strong>2009</strong> are being archived in “EVault.”<br />

Any e-mails sent or received prior to April 1, <strong>2009</strong> are<br />

still available for retrieval in DataOne. e-mails in the<br />

“Inbox” older than 90 days are automatically archived<br />

and no intervention is necessary. When an e-mail is<br />

archived, a preview of it will show in the Inbox along<br />

with a message at the top of the e-mail indicating “This<br />

message has been archived.” There will also be a link<br />

to view the original message.<br />

• From Outlook, click on the Search Vault button on<br />

the toolbar.<br />

• Enter a search term in the box and click Find Now.<br />

<strong>Employee</strong>s can also click on the Advanced Find link<br />

in the upper right hand corner to get more detailed<br />

search options.<br />

It is important to know that only archived e-mails are<br />

searchable. <strong>Employee</strong>s may choose to archive e-mails that<br />

are less than 90 days old by selecting a message in the<br />

Inbox and clicking the “Store in Vault” button on the<br />

Outlook toolbar. Once the e-mail has been stored in the<br />

vault it will be searchable using the method above.<br />

Any e-mail that has been archived is also searchable.<br />

To search your personal e-mail archive, follow the<br />

steps below:<br />

page 4

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