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WHAT’S NEW<br />

June 2011<br />

<strong>Gladstone</strong><br />

<strong>Residential</strong><br />

<strong>found</strong> a <strong>house</strong>!<br />

REPORT: Families in<br />

regional, rural and<br />

remote Australia<br />

1


A Word from Bishop Godfrey<br />

In recent years much good work has been going on to<br />

strengthen the relationship between the Diocese of<br />

Rockhampton and Anglicare CQ.<br />

I am particularly grateful for the encouragement that Dr Philip<br />

Shade, the CEO of Anglicare has given to this. For the last two<br />

years we have had a joint gathering for senior staff of Anglicare<br />

and Clergy, and last year we also had a dinner for clergy and<br />

senior staff of Anglicare following Evening Prayer at Lis Escop.<br />

Such interpersonal events of course give visible form to the<br />

importance of our relationship, but it must be wider than this,<br />

and involve supportive and ongoing links between the clergy and<br />

people of the parishes and their local Anglicare staff.<br />

At times through the years I have been aware of tension in this<br />

relationship, with concerns expressed by people in the Church<br />

regarding the more secular approach of Anglicare staff. I would<br />

have to say that any such problem often comes as a result of the<br />

Church neglecting the importance of fostering and maintaining a<br />

good relationship. Very good people work for Anglicare, not all of<br />

them are secular in outlook and even with those who are, good<br />

friendship and support by Christians will commend the gospel,<br />

but resentment or keeping distance will do precisely the<br />

opposite. People in Anglicare are required to be sympathetic to<br />

the Christian ethos and origins of the organisation, but are not<br />

as such required to be Christian. We need them for the skills<br />

they have, in order for us to be able to tender to the government<br />

for the programmes we offer.<br />

I would love Anglicare to be<br />

more proactive in<br />

. responding to areas of need<br />

that exist in local<br />

communities. This could<br />

often be done in direct<br />

partnership with parishes,<br />

but such activities would be<br />

outside the guidelines for<br />

government assisted<br />

programmes. This is where<br />

Anglicare needs access to<br />

untied funds that come<br />

Bishop Godfrey Fryar<br />

directly from the Church<br />

and the community.<br />

I know Anglicare would like to restart the annual<br />

appeal, not only to the wider community, but also<br />

to the people of the parishes. This will need the cooperation<br />

of parishes, including in allowing direct<br />

mailing to people on parish rolls. I believe it is<br />

something we should support.<br />

Cover photo courtesy of: www.birdlife.org.au<br />

A Word from Bishop Godfrey.................3<br />

Online Training .....................................4<br />

Staff Profile – <strong>Gladstone</strong>.......................5<br />

New Faces in <strong>Gladstone</strong>.......................6<br />

Star Gazing............................................7<br />

Hard Work Pays Dividends..................8<br />

Rotary Midday <strong>Gladstone</strong>......................8<br />

7 Steps to Reaching Your Goals..........9<br />

Housing Tenancy Management..........10<br />

<strong>Residential</strong> Program Finds A House...11<br />

Mining Industry Helps Out...................11<br />

Schizophrenia Awareness Week........12<br />

Supporting Staff to Support Carers.....13<br />

Why Am I Always Tired.......................16<br />

Network Meetings are on the Agenda.17<br />

H.E.A.R.T............................................17<br />

RIAS....................................................18<br />

National Youth Week...........................19<br />

Shockwave 2011.................................20<br />

Barefoot in the Park.............................22<br />

Developing Partnerships.....................23<br />

Winton Services..................................23<br />

Child Safety and Child Matters............23<br />

Emerald...............................................24<br />

Keeping the Momentum Going...........25<br />

Momentum Youth Camp 2011...........26<br />

Capricorn.............................................28<br />

FK&C Capricorn..................................28<br />

Darren joins Community Housing......29<br />

Memorable Moments..........................29<br />

Helping<br />

Parents................................................30<br />

FSAS...................................................32<br />

Capricorn Leadership Team................33<br />

Capricorn Administration.....................33<br />

Support Services.................................34<br />

Financially Speaking...........................35<br />

The Sector is Speaking.......................36<br />

Welcome to Anglicare ........................37<br />

July Edition<br />

What‟s New Newsletter<br />

Articles to be emailed to<br />

jblackley@anglicarecq.org.au before<br />

Wednesday 29 th June 2011<br />

3


W O R K P L A C E H E A LT H & S A F E T Y<br />

ONLINE TRAINING<br />

In late 2010, the Workplace Health and<br />

Safety Committee committed to utilising<br />

the Vocam training platform to deliver<br />

on-line training modules. The following<br />

modules have been decided as those<br />

which are mandatory for all<br />

employees:-<br />

Office Building Fire Safety: Low<br />

Rise - e-Learning<br />

Understanding Safety in the<br />

Office - e-Learning<br />

Slips Trips and Falls - e-<br />

Learning<br />

Office Building Fire safety: Low<br />

Rise<br />

To date all training invitations have<br />

been sent and approximately 70% have<br />

been completed. If you have any<br />

outstanding modules to complete,<br />

please do so as soon as possible.<br />

We have some remaining training<br />

credits to use by 30 June 2011 and it<br />

has been decided to release another<br />

module - Maintaining a Harassment<br />

Free Office: Employees - e-Learning.<br />

This invitation will be forwarded in the<br />

coming days.<br />

Slips Trips and Falls<br />

A big thank you, from the Workplace<br />

Health and Safety Committee, for your<br />

participation and excellent test results.<br />

Should you have any questions or<br />

would like to discuss any workplace<br />

health and safety issues, please<br />

contact your local WHS representative.<br />

Together we can achieve a safe<br />

working environment<br />

Understanding Safety in the Office<br />

„WORK SAFE, HOME SAFE”<br />

4


W O R K P L A C E H E A LT H & S A F E T Y<br />

5


W O R K P L A C E H E A LT H & S A F E T Y<br />

6


SOUTHERN REGION<br />

STAFF PROFILE – GLADSTONE<br />

Courtesy of article in „Housing People‟ April 2011<br />

.<br />

Name:<br />

Valerie Radloff<br />

Housing Coordinator<br />

Southern Region<br />

property or in a commercial or industrial<br />

enterprise, joint venturing, project<br />

management, bidding at auction for myself or<br />

for others, analysing<br />

or reporting on housing issues, studying<br />

housing systems, educating or being<br />

educated about housing ………the list goes<br />

on and on!<br />

I can honestly say that after 37 years<br />

involvement in the Australian housing system<br />

that “YES” I have a passion for housing and<br />

for what I have done and for what I will<br />

continue to do for the rest of my working<br />

career and in fact for the rest of my life.<br />

Years in housing:<br />

37 years: 13 in Community/Social Housing;<br />

23 in various private sectors; Real Estate<br />

and Project Development or Property<br />

Management roles; and 2 running my own<br />

Real Estate business.<br />

Current project or activity:<br />

Coordinating the <strong>Gladstone</strong> Community Rent<br />

Scheme, a transitional housing program<br />

providing affordable housing and support to<br />

the <strong>Gladstone</strong> community. Change and<br />

growth is on the way as we take on an<br />

increased supply of affordable housing<br />

through the National Affordability Rent<br />

Scheme.<br />

What made you choose a housing<br />

career<br />

I didn‟t choose a housing career…….it chose<br />

me! At the ripe old age of 15, I was<br />

employed as a Junior Receptionist by a Real<br />

Estate agency in Victoria. As the youngest<br />

applicant I was also the cheapest potential<br />

employee! I was fresh out of school, able to<br />

type and add and subtract without a<br />

calculator, but I had no particular skills. The<br />

2 directors that I worked with for 4 years saw<br />

my potential and encouraged my developing<br />

passion for housing. Where did it lead me<br />

Housing, support related services, private or<br />

community management, renting, referring,<br />

advocating, buying, selling, estimating and<br />

assessing, asset managing, investing in<br />

7<br />

Accomplishment you are most proud of:<br />

I am most proud of the balance I have<br />

between my passion for housing and my<br />

stronger passion and love for my family.<br />

What makes you motivated or<br />

inspired to move on in your career<br />

Motivation is an inner inspiration. I will move<br />

on in my career in housing simply because of<br />

my passion for housing.<br />

What attributes make a great<br />

housing worker<br />

First and foremost is passion; secondly is<br />

enthusiasm and thirdly is commitment PLUS<br />

a genuine feeling that what you are doing<br />

benefits those you are working with and most<br />

importantly benefits you.<br />

What are the biggest challenges for<br />

housing professionals today<br />

Our biggest challenge is working towards<br />

achieving the Universal Declaration of<br />

Human Rights Article 25: “ Everyone has the<br />

right to a standard of living adequate for the<br />

health and well-being of himself and of his<br />

family, including food, clothing, housing.<br />

What are the future directions for<br />

the housing profession<br />

Housing and housing affordability are<br />

uppermost on the state and federal<br />

governments‟ agendas, so I see boundless<br />

opportunities for the housing profession to<br />

play a leading role in working towards<br />

achieving housing for all.


SOUTHERN REGION<br />

NEW FACES IN GLADSTONE<br />

This month we welcome two new members<br />

to the <strong>Gladstone</strong> Team. Avril Watson has<br />

joined as the Specialist Care Placement<br />

Support Worker and Karen Masters in the<br />

Administration Assistant role for the Foster<br />

Kinship & Specialist Care programs. As an<br />

introduction, both ladies gives us a little<br />

insight into who they are.<br />

Hi, my name is Avril Watson.<br />

I have recently joined the team at ACQ<br />

as a Specialist Care Placement Support<br />

Worker.<br />

I have worked with children and their<br />

families for 16 years and enjoy all<br />

aspects of my new position.<br />

The training that is provided by<br />

Anglicare will involve travelling to<br />

Brisbane which I am looking forward to;<br />

The best advice I have ever been given<br />

is from my mum “Never give up”<br />

I switch off from work by going home to<br />

my family, horses, dogs, cats, chooks<br />

and simply enjoying country life. I enjoy<br />

horseriding and attend the Calliope<br />

ponyclub as a riding member. At<br />

present I am studing for my Instructors<br />

Certificate.<br />

Hi, my name is Karen Masters<br />

I commenced one day before Avril as the<br />

Administration Assistant with the FKSC<br />

Program.<br />

Success to me is achieving your goals<br />

and loving what you do. Always have<br />

goals to work towards and the only way<br />

to achieve them is to....<br />

“Never give Up”<br />

My first career break started through<br />

volunteering and I enjoy learning new skills<br />

and being creative.<br />

The best advice given to me was “better to<br />

ask than assume”<br />

I switch off from work by reading and am<br />

inspired by positive, happy people.<br />

In 5 years time, I see myself still learning<br />

and keeping up with technology.<br />

I define success as balancing my own<br />

personal life with work and achieve it<br />

through having a wonderful husband and<br />

great kids.<br />

8


REGION<br />

SOUTHERN REGION<br />

l<br />

SOUTHERN<br />

STAR<br />

GAZING<br />

Did anyone manage to<br />

get up at dawn to watch<br />

the four planets align<br />

On May 11 th , 2011 the<br />

planets; Jupiter, Venus,<br />

Mercury and Mars<br />

aligned just before<br />

sunrise.<br />

This extraordinary event<br />

only occurs every 50 –<br />

100 years and the last<br />

time Australians saw it<br />

was in 1910. The next<br />

time the planets align will<br />

be in 2056.<br />

9


SOUTHERN REGION<br />

HARD WORK<br />

PAYS<br />

DIVIDENDS<br />

Four of our staff in <strong>Gladstone</strong> set<br />

themselves the goal of achieving<br />

a Diploma in Child, Youth and<br />

Family Intervention. After alot of<br />

reading, researching, studying,<br />

focusing and juggling life to fit in<br />

study with their everyday life, we<br />

would like to say congratulations<br />

to:<br />

Shayle Arnold<br />

Denise Graham<br />

Carla Lorraway Smith<br />

Mellissa Holzheimer<br />

Their hard work has resulted in<br />

completing their Diploma‟s in<br />

May of this year.<br />

Great going girls!!!<br />

GLADSTONE ROTARY MIDDAY<br />

SUPPORT ANGLICARE<br />

Matt Burnett, a representative of the Midday Rotary Club presented our CEO Philip<br />

Shade with a generous donation of $2,000.00.<br />

This funding was raised from the Rotary Club hosting the Kmart Markets Monthly and<br />

the booking fee obtained from stall holders.<br />

Every year, Anglicare is one of the fortunate non profit organisations that <strong>Gladstone</strong><br />

Midday Rotary supports. These markets are very popular on a Sunday and well<br />

supported by staff and community<br />

Anglicare Central Queenland acknowledges and appreciates the continued support<br />

received.<br />

Philip mentioned Anglicare‟s goal of “A Suitcase of Hope” which requires donation<br />

funding for a personal Suitcase of Hope for each child placed in foster care where they<br />

can purchase something new, something needed, something that is truly their own,<br />

something they may never have had before.<br />

10


SOUTHERN REGION<br />

.<br />

Seven Steps to Reaching Your Goals<br />

Successfully executing any personal strategic plan for change<br />

requires that as you develop your plan, you effectively<br />

incorporate these seven steps for attaining each and every<br />

goal.<br />

1. Express your goal in terms of specific events or<br />

behaviours.<br />

For a dream to become a goal, it has to be specifically<br />

defined. When a goal is broken down into steps, it can be<br />

managed and pursued much more directly. When you set out<br />

to identify a goal, define what you want in clear and specific<br />

terms.<br />

2. Express your goal in terms that can be measured.<br />

How else will you be able to determine your level of progress,<br />

or even know when you have successfully arrived where you<br />

wanted to be<br />

3. Assign a timeline to your goal.<br />

Once you have determined precisely what it is you want, you<br />

must decide on a timeframe for having it. The deadline you've<br />

created fosters a sense of urgency or purpose, which in turn<br />

will serve as an important motivator.<br />

4. Choose a goal you can control.<br />

Unlike dreams, which allow you to fantasize about events over<br />

which you have no control, goals have to do with aspects of<br />

your existence that you control and can therefore manipulate.<br />

In identifying your goal, strive for what you can create, not for<br />

what you can't.<br />

5. Plan and program a strategy that will get you to your<br />

goal.<br />

Pursuing a goal seriously requires that you realistically assess<br />

the obstacles and resources involved, and that you create a<br />

strategy for navigating that reality. Your environment, your<br />

schedule and your accountability must be programmed in<br />

such a way that all three support you.. Without programming,<br />

you will find it much harder to stay on course.<br />

6. Define your goal in terms of steps.<br />

Major life changes don't just happen; they happen one step at<br />

a time. Steady progress, through well-chosen, realistic,<br />

interval steps, produces results in the end. Know what those<br />

steps are before you set out.<br />

7. Create accountability for your progress toward your<br />

goal.<br />

If you know precisely what you want, when you want it you<br />

are much more likely to continue in your pursuit of your goal.<br />

Find someone in your circle of family or friends to whom you<br />

can be accountable. Make periodic reports on your progress.<br />

11


SOUTHERN REGION<br />

PREPARING FOR THE FUTURE IN<br />

HOUSING TENANCY MANAGEMENT<br />

At the start of this year our Housing Team comprised of one full time Housing Coordinator,<br />

Val Radloff and one Housing Administrator, Carol Lattimer (30 hrs a week).<br />

In mid January Carol‟s role became full time to support our 60 tenants with their<br />

administrative needs. And what a marvellous job Carol does, not only with administration<br />

but also with Responsive and Planned Property Maintenance.<br />

Early in March we welcomed Maree Stebbings to our Team as Tenant Liaison Officer (20<br />

hrs a week). Maree‟s role is to offer one on one support to our tenants through education,<br />

information sharing, referrals and encouragement throughout their tenancy. The level of<br />

support offered varies because every one of our tenants is individual and unique and have<br />

different needs.<br />

The Liaison Officer role is new and we are still researching and developing the processes<br />

and service delivery framework. Maree has also undertaken Case Management training to<br />

gain skills which will help her develop positive relationships with our tenants.<br />

Maree is doing such a great job that we have increased her role to 30 hrs a week!<br />

During the next couple of months we will be putting the final touches to the Tenant Manager<br />

job description and will start to recruit someone to fill this role which will “complete” our<br />

Housing Team.<br />

Then we will look at moving our Team from our individual offices to one combined area at<br />

the <strong>Gladstone</strong> Centre so we can work closer, together and achieve the best possible<br />

lifestyle and housing outcomes for members of our community.<br />

Stay tuned for more updates about the growing <strong>Gladstone</strong> Housing Team!<br />

12


SOUTHERN REGION<br />

REMEMBER THIS...<br />

MINING INDUSTRY<br />

HELPS OUT<br />

Recently the Foster, Kinship &<br />

Specialist Care program in Biloela<br />

received a sponsorship for $500.00<br />

from Anglo American Metallurgical Coal<br />

Callide Mine and $250 from Anglo<br />

American Metallurgical Coal Dawson<br />

Mine. The F & K Team would like to<br />

thank both Callide Management and<br />

Dawson Management for providing us<br />

with these funds which will go towards<br />

purchasing a range of gift vouchers to<br />

thank our Foster Carers for their<br />

continued dedication and to celebrate<br />

their many silent achievements e.g.<br />

dinner or movie vouchers, contribution<br />

towards costs for a weekend away etc.<br />

It is anticipated that this token of<br />

appreciation will assist the program<br />

retain these carers and consequently,<br />

the number of quality placements<br />

available to children and young people<br />

will be maintained. Further, it is hoped<br />

that by demonstrating support for our<br />

local carers, more families will apply to<br />

become foster carers, as this role is<br />

crucial in ensuring that children and<br />

young people can remain in their own<br />

community.<br />

RESIDENTIAL<br />

PROGRAM<br />

FOUND A HOUSE<br />

As many of you are aware, the rental<br />

crisis in <strong>Gladstone</strong> has not been<br />

working in the favour of the<br />

<strong>Residential</strong> Program, with soaring<br />

rent, lack of suitable properties and<br />

battling to even get an application<br />

considered over the industry giants, at<br />

last we have finally done it!<br />

After several months of viewing,<br />

applying for and being declined on<br />

<strong>house</strong>s (47 in total) I am pleased, no I<br />

am ecstatic, to announce that the<br />

<strong>Residential</strong> Program now has a new<br />

residence for the young people from<br />

Church House to move into.<br />

The move began on Monday last week<br />

and three very excited young people<br />

have now moved in and settled into<br />

their new place. The big job is now<br />

ahead of the program to clean and<br />

repair the Church House in<br />

preparation for the old <strong>house</strong> to be<br />

handed back to the Anglican Church<br />

by the end of June.<br />

Builders and handymen have been<br />

organised, staff have been scheduled<br />

cleaning work and glaziers have been<br />

commissioned to get the Church<br />

House back to pristine condition. It is<br />

now full steam head for all involved!<br />

Huge thanks have to go to all the<br />

<strong>Residential</strong> program staff and senior<br />

workers for their efforts in the move so<br />

far. Keep up the good work team!<br />

Thank you to Kate Staff for submitting<br />

the 2011 Sponsorship Application<br />

Forms.<br />

13


SOUTHERN REGION<br />

SCHIZOPHRENIA AWARENESS<br />

WEEK<br />

The big event for the <strong>Gladstone</strong> Healthy Minds Team this month has been<br />

participating in Schizophrenia Awareness Week 15th -21st May Collaboration<br />

between Government and Non-Government Organisations saw us working<br />

together to inform our community of this much misunderstood mental illness and<br />

reduce the stigma felt by those who suffer from it.<br />

Our display stand in Kin Kora Mall handed out many balloons and a variety of<br />

information to shoppers. We attended a Working To Recovery Workshop on the<br />

18th with International Speaker Ron Coleman who inspired us all with his own<br />

recovery journey.<br />

The week finished with a BBQ at Anzac Park hosted by our local drop in centre<br />

„The Haven‟, our part was to bring the sweets which were generously donated by<br />

our local Coles store. Our local Member of Parliament Liz Cunningham paid a visit<br />

bearing chocolates that were enjoyed by all. A great week of Community<br />

Education and a month of networking and planning within our <strong>Gladstone</strong><br />

community.<br />

A Mystery Bus tour was enjoyed this month by the members of our social support<br />

group Freedom and Friendship, participants worked in pairs answering questions<br />

as we visited various locations around our city, stopping for a lovely Devonshire<br />

Tea at the Botanical Gardens and then back to base for prizes. Much fun and<br />

laughter was had by us all.<br />

14


SOUTHERN REGION<br />

SUPPORTING STAFF<br />

TO SUPPORT CARERS<br />

Over the last few months The <strong>Gladstone</strong> and<br />

Biloela Foster and Kinship team have been<br />

involved in a number of training session to<br />

enhance their ongoing skills. Encompass provided<br />

training in the areas of Needs-Led-Practice,<br />

Supporting Carer‟s to really make a difference,<br />

Supervision and Observation for Youth and<br />

Support Workers on the 28th and 29th of March<br />

2011.<br />

INTERESTED IN<br />

BEING A FOSTER<br />

CARER<br />

CALL TODAY FOR<br />

MORE<br />

INFORMATION<br />

07 4972 8220<br />

SAIFF (Support Assessment and Intervention for<br />

Families ) Therapist Linda Valenta educated the<br />

team on Understanding & Responding to the<br />

Sexual Bahaviour of Children & Adolescents and<br />

Intervening with children & Young People who<br />

sexually abuse.<br />

On the 28th of April Gina Fletcher form The<br />

Department of Communities Child Safety gave the<br />

team valuable information on preventing,<br />

identifying, reporting and responding to harm.<br />

Paul Montgomery conducted a workshop on the<br />

6th,7th and 8th of April 2011 which involved an<br />

Introduction to Strength Based Approach, the team<br />

<strong>found</strong> this very interesting and gained a great deal<br />

of experience from the information provided.<br />

We exist to assist individuals, families and<br />

communities to live life to their fullest potential.<br />

15


SOUTHERN REGION<br />

WHY AM I ALWAYS TIRED<br />

Everyone has days when they can‟t seem to get motivated, but many arrive at work tired and<br />

stay tired for more than a few days a month- Why is this<br />

The most common cause of daytime tiredness is just what you would expect- not enough sleep<br />

at night. Experts believe that we are a nation of people who don‟t know how to sleep. If you<br />

frequently find yourself irritable, not being able to cope with simple tasks, on the verge of<br />

nodding off at work or you do actually nod off, you probably need more sleep.<br />

Most people need to sleep seven to eight hours each night, needs vary, and you may be one<br />

who need more like nine or more hours per night. If you know you need more sleep but suffer<br />

from insomnia- often caused by our busy working life and not being able to switch off at the<br />

end of the day because you know you have so much to do the next day, try some of these<br />

insomnia fighting tips:<br />

Tips for Sleeping<br />

Go to bed at the same time each night, and get up at the same time each morning,<br />

whether you slept well or not.<br />

Avoid alcohol, caffeine and stimulants, especially after 4.00pm. Try a hot milk or herb<br />

tea at bedtime instead.<br />

Get plenty of exercise to relax you physically, but don‟t exercise within an hour of<br />

bedtime.<br />

Instead of reading or watching TV in bed, get up and do something until you feel<br />

sleepy.<br />

Avoid daytime naps.<br />

Except for short term problems, avoid sleeping medication as they can be habit<br />

forming.<br />

If stress is keeping you awake, research and try stress reduction programs. You may<br />

be able to approach our Employee Assistance Provider for more information on the<br />

services available in our area.<br />

In most cases, fatigue can be cured by getting plenty of sleep, regular exercise, and<br />

nutritious food, by taking care of yourself emotionally: dealing with stress, depression or<br />

unresolved problems. If you have done all of these things and are still finding that you are<br />

continually tired, see you doctor for a thorough check up.<br />

18


WESTERN REGION<br />

NETWORK MEETINGS ARE ON THE AGENDA<br />

We all have a very busy month ahead here in the west with<br />

many events taking place throughout our district during June.<br />

On June 1 st and 2 nd , Housing Staff will travel to Barcaldine to<br />

attend the Central West Housing and Homelessness Area<br />

Network Meeting hosted by the Department of Communities –<br />

Business Development and Innovation Unit. The meeting will be<br />

a great opportunity for staff to network with other housing<br />

services, department representatives and other organisations.<br />

The meetings are always well attended and are an excellent<br />

opportunity.<br />

A number of Housing staff will also travel to Rockhampton in<br />

early June to attend the first block training session for the<br />

Certificate IV in Social Housing which is being conducted<br />

through the Queensland Community Housing Coalition (QCHC).<br />

Over the next 6 months, participants will cover all aspects of<br />

working in the social housing sector and providing effective<br />

management of tenancies and properties. This training has been<br />

made possible through the Productivity Placements Program<br />

(PPP) funding and we are very thankful to both Anglicare Central<br />

Queensland and the QCHC for making such an opportunity<br />

available to our staff.<br />

In the last week of May, Joyce Berwick attended H.E.A.R.T<br />

Training in Townsville on behalf of the Emergency Relief<br />

program. H.E.A.R.T is very beneficial for support workers and<br />

provides insight and understanding of how clients fall into their<br />

habits and circumstances that result in them needing to<br />

access Emergency Relief services.<br />

The training outlines how education, living circumstances and<br />

brain function can affect a person‟s ability to create change<br />

and improvement in their lives and addresses ways to<br />

encourage change in clients to enable a better quality of life.<br />

H.E.A.R.T also equips Support Workers with the skills to apply<br />

suitable Emergency Relief options that will best assist the<br />

individual client relevant to their needs.<br />

19


WESTERN REGION<br />

RURAL AND<br />

ISOLATED<br />

ACCOMMO-<br />

DATION<br />

SERVICE<br />

RIAS TRAINING<br />

In Mid June, Rural and<br />

Isolated Accommodation<br />

Service workers will attend<br />

SMART Training in<br />

Rockhampton. The Specialist<br />

Homelessness Support<br />

Programs training will be an<br />

ideal event for workers to<br />

outline the new changes which<br />

have been recently<br />

implemented to the RIAS<br />

program delivery and reporting<br />

requirements.<br />

Hi Everyone,<br />

I am back at work after having a month of and visiting<br />

my youngest daughter in Melbourne who just<br />

happened to have her first little baby daughter born<br />

on my 50 th birthday - how awesome is that! Was very<br />

special and of course she is a darling and we all say<br />

that but what baby isn‟t hey. Her name is Bri-anne<br />

May born on the 30 th of March.<br />

A big thankyou to Joyce for looking after my <strong>house</strong>s<br />

and taking care of ER for me whilst I was away.<br />

Ok well now back into it again… Longreach RIAS has<br />

been pretty busy last few months with all our crisis<br />

<strong>house</strong>s being occupied and more clients still inquiring<br />

for housing. It has been harder this time round for<br />

transfers of clients from crisis housing, as there have<br />

been no vacancies into CRS housing or department<br />

housing. A few clients have been lucky and are taking<br />

the opportunity to be moving into private rental while<br />

they can as this is also becoming pretty scarce and<br />

fairly expensive.<br />

Emergency relief has also been fairly busy with new<br />

and existing clients accessing our services. I have<br />

training coming up in Rockhampton in June which is<br />

to replace Data collected from (Smart) SAAP which<br />

now captures information from our clients and what<br />

services we provide for them to the new collection<br />

data coming into place in a couple of months from<br />

Specialist Homelessness Services (SHS.)<br />

Apart from this I am on a waiting game as my partner<br />

has already moved to Rockhampton for work whilst I<br />

remain here for a couple more months hoping our<br />

<strong>house</strong> will sell. Once this happens I will join him on<br />

our place in Gracemere.<br />

Take care,<br />

Venetta Hoch<br />

20


WESTER REGION<br />

EMERALD<br />

NATIONAL YOUTH WEEK 2011<br />

National Youth Week was held 1 st to 9 th<br />

of April to celebrate young people age 12<br />

to 25. In the Central Highlands there<br />

were many free events held such as<br />

Blackwater :Movie Marathon, Capella<br />

:Arts Council performance and Breakfast<br />

Clubs in High Schools with the Main<br />

event the „Y-Carnival‟ an Alcohol and<br />

Drug free event held at the Emerald<br />

Skate Park on Saturday 9 th of April.<br />

There were free buses from Capella,<br />

Teiri, Blackwater and Springsure which<br />

brought other young people from the<br />

region to celebrate National Youth Week.<br />

The Y-Carnival commenced at 3pm with<br />

free rides, lots of youth engaging stalls<br />

from community organisations and an<br />

interactive youth forum was also<br />

conducted to find out the needs for<br />

young people in the region.<br />

The Y-Carnival hosted many events such<br />

as Mini-Cook which is similar to the<br />

popular channel 10 show Master Chief in<br />

which we had 3 local judges a local<br />

Kitchen business owner, a Chef and<br />

Woolworths Manager who had the hard<br />

task to judge 2 different cook offs to<br />

become this year Mini Cook and won<br />

prizes worth $100.<br />

The Y-Factor is similar to popular<br />

channel 7 show X-Factor in which and<br />

young person with any talent can<br />

showcase<br />

them and 3 Local judges decided on who<br />

has the Y-Factor. The three judges were<br />

NRL Legend Stephen Bell, Hot FM Radio<br />

Manager and Local LGBT Police Officer<br />

who had the tough task of finding the inner<br />

in which was young person from<br />

Springsure who wrote, sang and played<br />

guitar and won Prize worth $150<br />

Skate Display had many gasping their<br />

breath as local young people use scooters,<br />

BMX and skate boards to entertain the<br />

crowd with jumps, 180 turns and even back<br />

flips.<br />

The Mob Dance with collaboration from<br />

young people over the Central Highlands<br />

Region had the crowd rubbing their heads<br />

when they preformed. Mob Dance is a<br />

craze on the popular You Tube Website in<br />

which a group of people with music just<br />

start dancing in a public place. The<br />

Emerald State High School created the<br />

performance and the Youth Development<br />

Officer‟s taught young people over the<br />

region so that this performance would one<br />

to remember. This will be uploaded on to<br />

the Youth Tube Channel in the near future.<br />

Anglicare Momentum Youth Leaders and<br />

the All Abilities Program were involved in<br />

the Y-Carnival by running many youth<br />

games and activities with lots of young<br />

people joining in through out the day.<br />

The Y-Carnival finished at 8pm with young<br />

people having a fun afternoon of fun,<br />

interactive games, access to youth<br />

information in our region and also to be<br />

involved in the Youth Forum. It was a<br />

fantastic week which had over 1000<br />

community members come to help<br />

Celebrate National Youth Week in the<br />

Central Highlands Region to recognise how<br />

valued young people are in our community.<br />

Pamela White<br />

Emerald Youth Development Officer<br />

21


WESTERN REGION<br />

About the Shockwave Festival...<br />

Shockwave is a festival designed for, by nd<br />

with young people and the wider community<br />

of Central West QLD to celebrate xchange,<br />

learn about creative arts and for young<br />

People to experience the freedom of artistic<br />

expression.<br />

2011 will be the third annual Shockwave<br />

Festival to be held at the Memorial Hall &<br />

Skate Park, Blackall. With over 600 people<br />

involved in the 2010 festival it is the only<br />

event of this scale for young people in the<br />

Central West. Previously the festival has<br />

included young people showcasing their<br />

talents through music, dance, theatre,<br />

photography, visual arts, film and<br />

multimedia over two performance areas.<br />

Other activities and workshops include<br />

kate deck painting, costumed video logging,<br />

music production, tie dying, temporary<br />

tattooing, lantern making, drama activities,<br />

body percussion, circus and acro-balance,<br />

skate demos and lessons and laser<br />

skirmish.<br />

The idea for Shockwave was conceived by<br />

young people during the delivery of the<br />

2008 Creative Pathways program.<br />

Shockwave is an all ages event and is<br />

proudly drug and alcohol free.<br />

22


WESTERN REGION<br />

Shockwave Festival<br />

Where: Blackall Skate Park & Memorial Hall<br />

When: Sat 4 June & Sun 5 June, 2011<br />

Cost: FREE<br />

.<br />

SATURDAY:<br />

10am : Festival opens<br />

10am - 5pm : Workshops and activities<br />

5pm to 8.30pm : Local performances<br />

8.30 - 9.30pm : Headline performers<br />

9.30 - 11.30pm : DJ‟s<br />

Midnight : Day 1 close<br />

SUNDAY:<br />

8.30am : Cooked breakfast<br />

9am – 12noon : Various workshops & activities<br />

1pm : Festival closes<br />

www.human.org.au<br />

SHOCKWAVE 2011<br />

Peter, our Youth Development Officer, is also busy over the coming months. With<br />

Shockwave just around the corner, youth workers across the region are working closely<br />

together to help organise the event.<br />

Shockwave is a festival designed by, for and with young people and the wider<br />

community of the Central West to celebrate, exchange and learn about creative arts and<br />

as an opportunity for young people‟s artistic expression. The Youth Symposium is also<br />

coming up in mid July and we will have more information about that event in the next<br />

edition so keep posted!<br />

23


WESTERN REGION<br />

BAREFOOT IN THE PARK<br />

UNDER 8‟S<br />

CELEBRATIONS<br />

UNDER 8’S DAY<br />

If you came down to the park today<br />

You were in for a big surprise!<br />

If you went down to the park today,<br />

We hope you went in disguise,<br />

For every child that ever there was,<br />

Was gathered there for certain,<br />

because<br />

Today’s the day that we celebrate<br />

Under 8’s Day!<br />

The Emerald Under 8‟s Day,<br />

“Barefoot In The Park” was a huge<br />

success! Children and their<br />

parents came along for two hours<br />

of fun, laughter and friendship, as<br />

we celebrated the joys of early<br />

childhood.<br />

Emerald‟s Early Childhood<br />

Educators worked together to<br />

organise fun events for children<br />

and their parents, including<br />

dancing, painting, musical<br />

instruments, face painting,<br />

parachute games, sand and water<br />

play, obstacle courses, threading<br />

and collage. We were all very<br />

excited to have visits from the<br />

Police, Ambulance and Fire<br />

Brigade as well – their sirens were<br />

very loud and impressive!<br />

Central Highlands Family Day<br />

Care was well represented, with<br />

Meagan, Kay & Amber offering<br />

pasta threading and collage – as<br />

you can see, both activities were a<br />

huge hit! Our Care Providers<br />

were also in attendance, with all<br />

children and carers saying that<br />

they had a marvellous time.<br />

24


WESTERN REGION<br />

DEVELOPING PARTNERSHIPS<br />

Susan Thornhill, our Regional Manager, was also away<br />

during the last week of May. She attended the<br />

Queensland Affordable Housing Consortium meeting in<br />

Brisbane as part of the National Rental Affordability<br />

Scheme (NRAS).<br />

The mission of the Queensland Affordable Housing<br />

Consortium is to meet the need for affordable housing by<br />

bringing together developers, investors and property<br />

managers to deliver new rental housing under the<br />

Commonwealth‟s National Rental Affordability Scheme.<br />

The Government has established 10 year Tax Incentives<br />

through the NRAS Scheme to support the delivery of<br />

50,000 new rental homes which will be well located, meet<br />

local demands and market standards and are affordable<br />

and attractive to both tenants and investors.<br />

WINTON CONTINUES TO PROVIDE LIMITED SERVICES<br />

The Winton Office is open and operating on limited hours as Carol is still away on sick<br />

leave. Kylie Britton is filling in from 9.30 and 11.30am daily (where possible), however,<br />

anyone needing to contact the Winton Office outside these hours is asked to direct<br />

their enquiries to the Longreach Office. We would like to wish Carol a safe recovery<br />

and look forward to seeing her at work again soon.<br />

CHILD SAFETY AND<br />

COURT MATTERS<br />

On the 26 th of May, Megan and<br />

Amy attended the Child Safety<br />

Court Process Training in<br />

Longreach. The trained was<br />

hosted by Child Safety Emerald<br />

and educated the participants on<br />

Legislative Framework<br />

surrounding child safety and<br />

court matters, affidavit writing<br />

and principals for good affidavit<br />

writing and how to be a witness.<br />

25


WESTERN REGION<br />

WESTERN REGION<br />

This month in the Emerald Office we<br />

have very busy with lots of exciting<br />

events going on.<br />

EMERALD<br />

First the Emerald Office has been very<br />

lucky in having two new staff members<br />

join the team, Kay Guascoine is our new<br />

Family Day Care Coordinator and<br />

Wendee McLean our Temp<br />

Administration Officer.<br />

For the month of May our programs have<br />

been very busy, The Central Highlands<br />

Family Day Care Scheme attend the<br />

under 8‟s day, Our YSC attend school<br />

camps and the healthy mind program<br />

held there first social group in the<br />

Gemfields. The RIAS Program had<br />

exciting news that they are receiving new<br />

properties to help that effect from the<br />

floods.<br />

We had three major achievements this<br />

month for the Emerald Office.<br />

A big pat on the back goes to Pam White<br />

for her amazing effects at Y Carnival and<br />

all the hard work that went into Youth<br />

Week<br />

Congratulations to Hayley Gardner for<br />

successfully completing her abseiling<br />

course and also for holding the 2 nd<br />

Momentum Youth Camp well done<br />

Hayley.<br />

26


WESTERN REGION<br />

EMERALD<br />

KEEPING THE MOMENTUM<br />

GOING<br />

Well it was that time again for the<br />

Momentum Youth Camp and what better a<br />

way to connect and clear your head then<br />

with a weekend filled with fun and adventure<br />

at Camp Fairbairn Dam. With a massive<br />

build up to the camp with a youth leadership<br />

day and also national youth week we were<br />

all ready for the next camp. The camp hit off<br />

at 5pm pm Friday the 13 th of May with a<br />

game of touch football and some cricket.<br />

Attending the camp we had 13 young people<br />

from around the central highlands in years<br />

10 - 12.<br />

The first night was a hit with a massive camp<br />

fire along with some rather interesting<br />

stories that had some campers on the edge<br />

of the seat. This was a great night that was<br />

able to being all campers together and to<br />

start building new friendships.<br />

27


WESTERN REGION<br />

EMERALD<br />

MOMENTUM YOUTH CAMP 2011<br />

The next day was a day full of outdoor adventures with the high ropes and the flying fox<br />

which pushed some of the campers to face their fear of heights. Participants were pushed<br />

to their limits but were able to set their own goals and achieve them. One participant said<br />

“It was a challenge but was the best feeling to achieve the goal that I set”. There was a lot<br />

of laughter with participants doing the splits, swinging upside down and some great facial<br />

expressions. The participants all worked well together, learnt to trust each other and<br />

learnt communication skills.<br />

That afternoon they took on some team building exercises from the pipe line to the spider<br />

web which was a great time for these young people to build on their skills. Night time<br />

came and so did the stories around the camp fire which added some entertainment for<br />

all. After watching a movie it was off to bed or so we thought so…….sleep at this stage<br />

soon become something that we had forgotten about.<br />

The last day arrived and it was time to do some cleaning and packing up which all<br />

campers helped with. Once done the day was filled with presenters from around the<br />

Highlands. Presentations from Department of Communities – Child Safety, Lifeline Coral<br />

Coast, Domestic Violence Service of Central Queensland, MRAEL, Get Set for Work,<br />

Central Queensland Rural Division of General Practice, Central Highlands Regional<br />

Council and the Queensland Police Service.<br />

These presentations helped young people to be able to gain skills that they would be able<br />

to use within their lives, employment, home and school. These skills help the young<br />

person to be empowered, engaged and encouraged. “I have new skills and a better<br />

understanding of what a healthy relationship looks like now and also a great<br />

understanding of different types of violence” said a participant.<br />

To finish off the weekend we had a presentations afternoon with presentations made to<br />

all participants and mentors finishing with a slideshow of the weekend. This was a great<br />

camp had by all participants and mentors. The next camp is on the 22 nd – 24 th July which<br />

is targeting years 8 – 12‟s.<br />

28


WESTERN REGION<br />

EMERALD<br />

Below are some reflections from<br />

some staff that attended the<br />

Momentum Youth Camp as<br />

mentors.<br />

“It is always wonderful to see the<br />

young people having fun at the<br />

camp, making new friends from<br />

other schools and stepping out of<br />

their comfort zone in the adventurebased<br />

activities. In the second<br />

camp, I appreciated very much for<br />

their effort in cleaning up the cabin,<br />

kitchen, toilet and entertainment<br />

room. I look forward to the next<br />

camp coming” – Roland Chan<br />

“It was great to see all the young<br />

people coming together and<br />

connecting with each other and<br />

building new friendships. Being able<br />

to support them to be able to set<br />

their goals and to achieve them<br />

while, pushing through some of their<br />

fears and also gaining new skills that<br />

will help them throughout their lives.<br />

Receiving phone calls the next week<br />

from parents thanking Anglicare for<br />

the camp and the difference we are<br />

making, adds to the reason these<br />

camps are being provided” – Hayley<br />

Gardner<br />

“As this was my first Momentum<br />

Camp it was a positive and fun<br />

experience. I was able to see young<br />

people from around the Central<br />

Highlands that may not have<br />

connected otherwise to come<br />

together to overcome challenges<br />

and new experiences in a supported<br />

environment. I was able to see<br />

young people from when they first<br />

arrived to when they left making new<br />

friendships and accomplishing goals.<br />

The guest speakers also gave<br />

opportunities for young people to<br />

reflect on personal experiences in<br />

their lives in a supportive<br />

environment and make links with<br />

other community workers. I look<br />

forward in being involved in the next<br />

camp” – Pamela White<br />

MOMENTUM YOUTH CAMP<br />

Photos courtesy of Roland Chan – Emerald Office<br />

29


CAPRICORN REGION<br />

Hello from<br />

Capricorn<br />

Can you believe we<br />

are already five<br />

months into this<br />

year Typically in<br />

our region there has<br />

been a great deal<br />

happening to update<br />

you on - so here‟s a<br />

snap shot for this<br />

month………..<br />

WINNABURRA &<br />

THE OFFENDER<br />

REINTEGRATION<br />

PROGRAM<br />

The Teams in Winna<br />

Burra & the Offender<br />

Reintegration<br />

Support<br />

Programs<br />

have also been busy<br />

as they endeavour<br />

to provide our clients<br />

with services to best<br />

meet their needs.<br />

Foster, Kinship and<br />

Specialist Care Programs<br />

Rockhampton Foster, Kinship and Specialist Care<br />

Programs have been celebrating more birthdays this<br />

month with Kathy having a significant birthday and like<br />

Wendy last month, came in to see her office had been<br />

transformed into a birthday wonderland.<br />

Congratulations to Irmi on completing her Diploma of<br />

Child, Youth and Family Intervention. We are very proud<br />

of Irmi. Irmi came into the program about five years ago<br />

with limited theory of human services but plenty of<br />

compassion for children, young people and families with<br />

added personal knowledge of the Foster Care system<br />

having been a carer for many years previously. Irmi has<br />

used that compassion to drive her to learn and<br />

understand the complexities of this work. As English is<br />

her second language Irmi had this additional challenge<br />

to overcome, however has managed to do this as well.<br />

For all the long hours and hair pulling and remembering<br />

to „breathe‟, Irmi has done it. Well Done Irmi. Irmi is off<br />

on a very well deserved holiday to Switzerland next<br />

week so have a wonderful time our friend but remember<br />

to come back.<br />

For the rest of the team, we will continue to prepare for<br />

our final audit later in the month of June. This will give us<br />

the opportunity to refine our knowledge, skills and<br />

documentation of Specialist Care processes and Incident<br />

reporting. The team‟s commitment and positive approach<br />

to this process has been evident. We wish them all the<br />

best for their upcoming audit.<br />

30


CAPRICORN REGION<br />

DARREN JOINS COMMUNITY<br />

HOUSING<br />

Darren Mann commenced his position<br />

as Community Housing Officer with<br />

the Community Housing team on the<br />

23 rd May. He brings with him<br />

wonderful experience in supporting<br />

and connecting with those<br />

experiencing homelessness. Darren‟s<br />

previous position as an outreach<br />

worker saw him working closely with<br />

homeless people within the local<br />

community. He also maintains links<br />

with other organisations and the<br />

general community that will be a benefit to Anglicare. Please join with us in welcoming<br />

Darren to the Community Housing Team.<br />

The Community Housing Team continues to manage the additional 23 properties that<br />

were handed over in April, which made a total of 213 properties that the team manage.<br />

There are another 18 properties that are expected to come on line over the next couple<br />

of weeks making a total of 231. Training is on the agenda with staff members attending<br />

Therapeutic Crisis Intervention Training and up skilling in Console software<br />

applications.<br />

Console Consultant Aaron conducted the training which was driven by the requirements<br />

of the team member‟s roles, record keeping, systems and reporting needs. Andy has<br />

applied to do the Certificate IV in Social Housing.<br />

MEMORABLE MOMENTS<br />

There have been some celebrations within the program for young people<br />

celebrating birthdays! Staff supported them with family and friends, one at<br />

the Rock Pool and another at Victoria Park<br />

Two young people have also begun interschool sports with staff going<br />

along to help support and barrack for the teams. A great achievement for<br />

one, when he kicked a goal for his team, with his team mates all<br />

celebrating with him.<br />

This proved momentous for him as the building of social skills and<br />

“belonging” is one of his goals. Support worker Tannia, was overwhelmed<br />

with pride at witnessing this memorable moment.<br />

The program is moving into continuous improvement and is working<br />

closely with Evolve to focus on Ethics in <strong>Residential</strong> Care in the coming<br />

months.<br />

31


CAPRICORN REGION<br />

The Domestic and Family Violence part of our program has received an enormous<br />

contribution from the Family Law Network which is facilitated by Sandy Paton and who<br />

seems to be drawing a large number of community agencies to the table through her<br />

tireless efforts in organising numerous events and seminars. There is no doubt that<br />

awareness of DFV in this region is gaining momentum through her efforts as well as<br />

the DV Pilot Program and Anglicare FACIT team has gained in profile as a result.<br />

The 123 Magic & Emotion Coaching Program is designed to provide parents with the<br />

skills to help them in their parenting role. Parents will learn key ideas about children‟s<br />

abilities, the common problems that parents face, and some ways to help them make<br />

parenting as enjoyable as possible. 1-2-3 Magic focuses on that parenting should be<br />

as easy as possible, while being beneficial to the children.<br />

The program covers areas such as:<br />

Different approaches to parenting<br />

Children can become overwhelmed by too much talk and too much emotion<br />

Sorting behaviour<br />

Appreciating patterns, changing patterns and resistance<br />

Remaining flexible as a parent<br />

Choices and strengthening your relationship<br />

Parents are able to learn skills that help them step back a bit from what their children<br />

are doing and think...what are they feeling here Then they are able to approach the<br />

issue from a different angle than what they would have previously come from. Asking<br />

these simple questions can then have your child stop and think about their emotions,<br />

actions and feelings which will then open up a conversation where they can talk about<br />

it. It‟s simple and easy steps like these that make the program enjoyable and<br />

beneficial. Being aware of your children‟s feelings, listening with empathy and helping<br />

your child label their feelings are easily explained in the emotion coaching component.<br />

This is only one of the components to the training.<br />

This is the first time that Anglicare has been able to provide this well received training<br />

and the registration numbers have been excellent. Parents are becoming more<br />

proactive in reaching out to the training that is available for them in the community.<br />

Simple parenting tips and training will enable them to build better relationships with<br />

their children, while focusing on their own parenting styles and the needs of their<br />

children.<br />

32


HELPING PARENTS<br />

The TOP Parenting program has started<br />

again for this semester and has now<br />

been in continual mode for the last four<br />

years in which we provide four programs<br />

a year. Other group presentations were<br />

at the Red Cross centre for “Grief and<br />

Loss” and at the Capricornia Correction<br />

Centre “Transitions Program: Change in<br />

Relationships” facilitated in conjunction<br />

with Lifeline. The team has also<br />

managed to keep up with intake of<br />

referrals, and keep waiting lists to a<br />

minimum.<br />

Four staff members have continued their<br />

professional development training in<br />

Acceptance and Commitment Therapy<br />

(ACT) by completing their second<br />

course recently in Brisbane. Therapy<br />

tools include relaxation, mindfulness and<br />

awareness skills in working with clients.<br />

Additional training for this month was<br />

“Understanding Eating Disorders” in<br />

Rockhampton, and also at CQU<br />

“Women Seeking Safety” DFV Video<br />

Conference on 29 th April.<br />

33


CAPRICORN REGION<br />

Family Supported Accommodation<br />

Service<br />

FSAS has been a very busy program over the last month and has assisted many<br />

families in need with their rent, electricity and emergency housing needs. We also<br />

received a card of appreciation from a family who we assisted last month, that<br />

wrote;<br />

To Petra and Staff “We would not have managed to pay our electricity bill, so thank<br />

you very much we appreciate your help. Keep up the great work “.<br />

Four FSAS, crisis families have been approved for Community Housing, Anglicare<br />

and the Department of Communities – Housing for long term accommodation and<br />

we are very appreciative of the support from the department and community<br />

housing. The support workers have been working around the clock to assist these<br />

large families of 5 to 6 children gain permanent accommodation in the local area.<br />

Ali and Petra will be running the Do‟s and Don‟ts of Renting in QLD workshop<br />

during the month of June and are working towards running the program with other<br />

agencies.<br />

Sharon attended a Specialist Homelessness Service (SHS) meeting in Brisbane as<br />

the local representative and has arranged a local meeting for all SHS funded<br />

agencies to attend at the end of May. All information Sharon gathered from the<br />

meeting about new STATS collection and support work will be discussed at the<br />

meeting.<br />

Mae has successfully completed a certificate 4 in community services work and<br />

Petra has successfully completed a diploma in Community Services Work.<br />

Congratulations to them both and the hard work has finally paid off!<br />

FSAS staff would like to thank our very enthusiastic volunteer, Tarryn for her hard<br />

work and dedication to the program when we have needed her! Thanks Tarryn.<br />

34


CAPRICORN REGION<br />

Administration<br />

The administration team is busy as usual supporting all regional programs and a<br />

welcoming face to visitors and clients in our reception area. We also said goodbye to<br />

Vera Elkin who provided administration support to the Foster Kinship and Specialist<br />

Care and Life/<strong>Residential</strong> team over the last 2 ½ years.<br />

Recruitment has commenced to fill this role. Our newest recruit to our administration<br />

reception team Rachelle Carvosso was overwhelmed with the support from our<br />

region when she participated in the Cancer Fundraiser Relay for Life. Rachelle was<br />

delighted to have been able to raise $350.00 through sponsorship, as well as the<br />

fact that she had survived the 18 hour walk in the freezing cold with very few breaks.<br />

What a great commitment to a very worthy cause, well done Rachelle.<br />

Capricorn Leadership Team<br />

The CLT met in May with the<br />

focus on addressing the<br />

outcomes of the staff surveys and<br />

gaining a connection with our<br />

values. There will be many areas<br />

that will benefit from discussions<br />

and planning that will steam from<br />

this planning meeting.<br />

Collectively, Capricorn Teams<br />

have continued with their ongoing<br />

commitment to clients while<br />

supporting one another and have<br />

worked solidly this month to do<br />

just that.<br />

35


SUPPORT SERVICES<br />

TIME FOR LANCE<br />

LAPTHORN TO<br />

RELAX!<br />

After many years of late nights and<br />

weekends Lance Lapthorn our Finance<br />

Manager can now relax with his family<br />

as he has obtained his CPA status.<br />

With the continued support from people,<br />

businesses and the community,<br />

Anglicare Central Queensland is able to<br />

provide additional assistance to those in<br />

need.<br />

Thank you to all of our supporters.<br />

Your kind donations make a<br />

difference in the lives of many.<br />

If you would like to make a donation<br />

please contact our Rockhampton Office<br />

on 07 4999 2504 or visit our website at:<br />

DONATIONS MAKE A<br />

DIFFERENCE<br />

THANKS<br />

<strong>Gladstone</strong> Midday Rotary thank<br />

you for your generous donation of<br />

$2000.00<br />

Anglo American Metallurgical<br />

Coal Callide Mine thank you for<br />

your generous donation of $250.00.<br />

Anglo American Metallurgical<br />

Coal Dawson Mine thank you for<br />

your generous donation of $250.00.<br />

www.anglicarecq.org.au<br />

36


FINANCIALLY SPEAKING<br />

Summary of Financial Report<br />

At the end of April 2011 Anglicare Central Queensland Limited is performing at a surplus of $1,071,126<br />

in comparison to budgeted surplus of $107,448. This is a result of the following:<br />

1. Actual revenue is 4% above budget being $502,334.<br />

2. Actual Expenses is below budget by 4% being $461,345.<br />

The total cash on hand and bank as at 30 th April 2011 is $3,630,892<br />

Trade Debtors as at 30 th April 2011 is $276,002<br />

Trade Creditors as at 30 th April 2011 is $162,149<br />

Total Equity as at 30 th April 2011 is $3,797,802 which is made up of tied and untied equity as follows:<br />

- Tied Equity: $3,084,923<br />

- Untied Equity: $712,879 (This includes an Asset Reserve of $259,457)<br />

The under expenditure is -4.38% in comparison to the KPI of -8.33%. Due to prior year surpluses there<br />

is an expectation that this would be a positive percentage. The key message is to continue to expend<br />

the funds prior to the end of June 2011 in areas that will create value for the program.<br />

END OF FINANCIAL YEAR REMINDER:<br />

End of Financial year is fast approaching and I would<br />

like us to be conscious of a few matters leading up to<br />

the end of year.<br />

(a) Ensure all requests for invoices have been<br />

forwarded to finance by mid June at the latest.<br />

You will see attached a letter from Department of<br />

Communities requesting this.<br />

(b) Have your purchase orders in the system.<br />

(c) Have all orders receipted where the goods have<br />

been received or services carried out. This will<br />

ensure we maximize the expenditure this<br />

financial year and reduce the carried forward<br />

program balance.<br />

(d) Ensure all invoices that are sent to your regional<br />

office are forwarded to finance promptly.<br />

(e) Asset Audit needs to be completed by the end of<br />

May 2011.<br />

(f) Reconciliation of Housing Debtor. For all housing<br />

programs I need you to forward me via email the<br />

debtor balance as at 30 June 2011. I need this<br />

balance by 8 th July 2011.<br />

Lance Lapthorn<br />

Finance Manager<br />

37


THE SECTOR IS SPEAKING<br />

FAMILIES IN REGIONAL, RURAL<br />

AND REMOTE AUSTRALIA<br />

Australia is one of the most urbanised countries in the<br />

world, with over two-thirds (69%) of the population<br />

living in major cities. It also has one of the lowest<br />

population densities outside of its major cities. Despite<br />

the vastness of Australia and the pro<strong>found</strong> impact that<br />

this has on the lives of the peoples living in rural and<br />

remote areas, relatively little is known about families<br />

living in these areas of Australia compared to those<br />

living in major cities.<br />

This Facts Sheet describes how the characteristics of<br />

families differ between the "city" and the "country" or<br />

"bush". While words such as these are used in<br />

everyday parlance, it is very difficult to identify exactly<br />

where the city ends and the country begins. One way<br />

of categorising regions is in terms of the road distance<br />

from services, and this is the standard method to<br />

define remoteness for statistical purposes in Australia.<br />

Most of the information in this Facts Sheet is provided<br />

for: major cities, and inner regional, outer regional,<br />

remote, and very remote regions<br />

Full Report available at:<br />

http://www.aifs.gov.au/institute/pubs/factssheets/<br />

2011/fs201103.pdf<br />

BREAKING CYCLES OF DISADVANTAGE<br />

EXECUTIVE SUMMARY<br />

This report presents the results of research conducted by the Australian Social<br />

Inclusion Board (the Board) into how people manage to break cycles of<br />

disadvantage. The research was conducted from March to November 2010<br />

in order to provide advice to the Australian Government about policy options to<br />

address cycles of disadvantage.<br />

The report presents findings from public submissions, stakeholder consultation<br />

workshops, desktop research and original qualitative research undertaken for<br />

the Board by TNS Social Research. This qualitative research included in-depth<br />

interviews with 56 people from disadvantaged backgrounds in order to<br />

understand the factors that led to multiple disadvantage over an extended<br />

period and those that assisted people to break out of a cycle of disadvantage.<br />

Full Report available at:<br />

http://www.socialinclusion.gov.au/Resources/Documents/Breakingcyclesofd<br />

isadvantage.pdf<br />

38


Welcome to Anglicare CQ<br />

Amy<br />

Davidson<br />

Family Support<br />

Worker<br />

Longreach Office<br />

Karen Masters<br />

Administration<br />

Officer<br />

Avril Watson<br />

Placement<br />

Support Worker<br />

<strong>Gladstone</strong> Office<br />

Darren Mann<br />

Community<br />

Housing Officer<br />

<strong>Gladstone</strong> Office<br />

Rockhampton<br />

Office<br />

.<br />

Why join our dedicated<br />

team<br />

As part of our dedicated, friendly and professional team helping people and improving<br />

our community, you will enjoy the satisfaction of rewarding work and ideal career<br />

opportunities.<br />

What we can offer to you<br />

> Career pathways<br />

> Supportive management<br />

> Training and development opportunities<br />

> Flexible working hours<br />

> Options of working full-time, part-time or casual (dependant on the role)<br />

> Valuable salary packaging options that provide competitive salary<br />

arrangements<br />

Career areas we can offer you<br />

Administration, Childcare, Family Day Care, Disability Support, Foster Care,<br />

<strong>Residential</strong> Support, Youth Work, Mental Health, Domestic Violence, Counselling,<br />

Housing / Tenant Management, Psychology and Project Work.<br />

Current Vacancies<br />

Position Program Status Region<br />

Applications<br />

Close<br />

Contact<br />

Administration<br />

Officer<br />

Out of<br />

Home<br />

Care<br />

Full<br />

Time<br />

Capricorn 03.06.2011 smcpherson@anglicarecq.org.au<br />

39


The Noticeboard<br />

The Annual<br />

Anglicare CQ<br />

Conference and<br />

Awards Dinner 2011<br />

will be held on<br />

Friday, 28 th October<br />

at<br />

Rydges<br />

<strong>Gladstone</strong><br />

(Remember to add it to your<br />

calendar)<br />

Suggestions<br />

Needed!!<br />

What else would you like to<br />

see in our monthly<br />

newsletter<br />

Send your suggestions to:<br />

Julie Blackley<br />

jblackley@anglicarecq.org.au<br />

Have you<br />

completed<br />

you<br />

Next month’s article<br />

submissions are due<br />

on Wed 27 th June<br />

VOCAM<br />

training<br />

yet<br />

40

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