Evaluation of the Harm Reduction Program at Parkdale CHC

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Client Access Survey results The client survey was completed by 28 clients, with 2 of the surveys administered orally. Of the respondents, 15 identified as men, 10 identified as women and 3 preferred not to answer. The age demographics of the respondents was represented by 11 respondents aged 25-44, 15 respondents aged 45-64 and 2 who preferred not to answer. When asked about how the well they felt that the Harm Reduction program addresses their needs and provides the appropriate supports, all respondents replied positively (see Fig. 1). 75% of respondents strongly agreed that the HR program was able to link them to the appropriate services at the PCHC or in the community, and 82% of respondents strongly agreed that the HR program staff were approachable and made them feel comfortable to ask questions. 90% 80% 70% 60% 50% 40% 30% 20% 10% Strongly Agree Agree Neutral Disagree Strongly Disagree 0% Harm Reduction staff help link me to services I need at the centre or in the community. The Harm Reduction staff are easy to talk to and encourage me to ask questions. The services and supplies that are offered through the Harm Reduction program at PCHC meet my needs. Overall I am satisfied with the Harm Reduction programs and services at PCHC. Fig. 1: Harm Reduction Client survey responses. Of the services available to clients during the hours the HR room is open, 75% of respondents come to talk and have snacks, 71% of respondents pick up supplies, 64% come to the room for support, 11
39% come for information on Harm Reduction and 25% use this time to drop off used materials (see Fig. 2). Other given types of service use included getting tested for HIV and getting information about Harm Reduction groups and what is happening in the community. Other Snacks Support Hanging out and talking Information about Harm Reduction Picking up supplies Dropping off used rigs/ stems Fig. 2: Harm Reduction client survey breakdown of service use. 0% 10% 20% 30% 40% 50% 60% 70% 80% Clients were asked to estimate how often they use the services offered by the HR program at PCHC (see Fig. 3). 54% of respondents reported using the services a few times a week, while 18% reported using them at least once a week. 7% of respondents use the services every few weeks, 18% use them once in a while and 3% reported never having used the services offered by the Harm Reduction program. A few times a week Once a week Every few weeks Once a month Once in awhile Never Fig. 3: Harm Reduction client survey frequency of service use. 12
Page 2 and 3: Contents Executive Summary ........
Page 4 and 5: Executive Summary The Harm Reductio
Page 6 and 7: Introduction Overview of Program Th
Page 8 and 9: the affordable housing has resulted
Page 10 and 11: Expected outcomes Many of the activ
Page 14 and 15: Of the respondents who provided wha
Page 16 and 17: Pipe-Kit making group… Client Adv
Page 18 and 19: the healthcare services at PCHC in
Page 20 and 21: Limitations of Evaluation Although
Page 22 and 23: Appendix A

Evaluation of the Harm Reduction Program at Parkdale CHC

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