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ASHK Best Paper Award 2007<br />

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Executive Summary<br />

<strong>Hong</strong> <strong>Kong</strong>’s Health Care System has been reputed as high quality <strong>of</strong> medical services and fair<br />

access <strong>of</strong> medical resources within the society for long. However, many statistics appeared to show<br />

that the sustainability <strong>of</strong> the system may not be able to maintain for long in terms <strong>of</strong> finance and its<br />

flexibility to respond the potential threats posted on it. Immediate reform is urgently needed to<br />

build up a healthy Health Care System.<br />

The 360 o<br />

Reform mainly focuses on quality assurance, efficiency, risk pooling as well as<br />

financial sustainability.<br />

By introducing the Family Doctors Scheme (FDS), the imbalance <strong>of</strong> burden between the<br />

public-private hospitals and also the financial burden to the public sector can be successfully<br />

reduced. Besides, the FDS proposed, also helps further consolidate the status <strong>of</strong> Chinese Medicine<br />

and incorporate it into the core Health Care System. In addition, Health Information Infrastructure<br />

(HII), as a supplementary tool, encourages the collaboration <strong>of</strong> the different entities within the<br />

health care sectors with a centralized and computerized system. As a result, all the<br />

compartmentalized institutions with a lack <strong>of</strong> interface can increase their collaboration through the<br />

system.<br />

Due to the severe aging population and increasing demand for health care services, a long-term<br />

financing should be developed to help maintain financial sustainability.<br />

Health Protection<br />

Account (HPA) and Public Medical Fund (PMF) are proposed to be the most optimal projects<br />

suiting <strong>Hong</strong> <strong>Kong</strong> environment.<br />

Every part <strong>of</strong> the 360 o Reform are mutually correlated and benefited as they form a whole picture<br />

<strong>of</strong> the most suitable health care model for <strong>Hong</strong> <strong>Kong</strong>. It is believed that the comprehensive reform<br />

is dedicated to solve the present and potential threats posted on the health care system.<br />

Medi-Reform, With You Carry On!<br />

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Present Health Care Delivery System<br />

Overviews<br />

Supported by the Harvard Report in 1997, the current Health Care System <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> is<br />

undoubtedly renowned for its high quality <strong>of</strong> medical services and fair access <strong>of</strong> medical resources<br />

across different income groups at low fee. However, the Report and the Department <strong>of</strong> Health 1<br />

coincidentally expected the public health expenditure would reach 20-23% in 2016. The burden<br />

would also increase everlastingly due to the aging population and severely increasing demand for<br />

health care services. And now, the forecast comes true.<br />

In 2001, the Hospital Authority first experienced a deficit <strong>of</strong> HK$250million, while recently raised<br />

to HK$1billion 2 . It is undoubted that the sustainability <strong>of</strong> the sector has already been posted a great<br />

concern to the public. Instant response and proper reform should be carried out immediately.<br />

Several problems are identified in contributing to the current “unhealthy” Health Care System.<br />

First, currently over 90% <strong>of</strong> the secondary and tertiary cares in <strong>Hong</strong> <strong>Kong</strong> are predominated by<br />

public sector, extensive and long-term cares are even exclusively provided by the Hospital<br />

Authority. The serious imbalance <strong>of</strong> burden between the public and private hospitals leads to<br />

financial non-sustainability and there is a rising tendency to attach increasing importance to private<br />

primary care.<br />

Second, the Chinese Medicine has posted a great importance on health care <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong> people.<br />

Demand is not satisfied and yet so far there are only 3 public clinics providing Chinese Medicine<br />

outpatient services, which is far from the plan <strong>of</strong> promised by the government in 2001. There are<br />

about 5133 Registered Chinese Medicine Practitioners in <strong>Hong</strong> <strong>Kong</strong> 3<br />

and the government has an<br />

obligation to cater for their needs. Also, Chinese Medicine is playing a more important role in the<br />

international Health Care. <strong>Hong</strong> <strong>Kong</strong> is definitely the most suitable place to firstly incorporate<br />

and promote the “Combination <strong>of</strong> Traditional Chinese Medicine and Western Medicine” with high<br />

1 Announced by the Secretary <strong>of</strong> the Department <strong>of</strong> Health in 1999<br />

2 Hospital Authority, Annual Report 2005-2006<br />

3 Statistics released in 2005 and with additional 2957 Listed Chinese Medicine Practitioners in <strong>Hong</strong> <strong>Kong</strong><br />

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quality <strong>of</strong> medical services and acts as a role model to the international. Therefore there is a great<br />

need to qualify, consolidate and systemize the Chinese Medicine in the reform so as to<br />

accommodate the needs <strong>of</strong> the public.<br />

Third, <strong>Hong</strong> <strong>Kong</strong>’s health care system composes <strong>of</strong> compartmentalized institutions with a lack <strong>of</strong><br />

interface across different levels <strong>of</strong> care. Pr<strong>of</strong>essional, informational and price differentiations lead<br />

to a lack <strong>of</strong> cohesion and cooperation between the public and private sectors.<br />

Forth, the public always confuse <strong>of</strong> the roles and responsibilities <strong>of</strong> different health care entities,<br />

and this lead to the problem <strong>of</strong> “doctor-shopping”, which means the public know little about from<br />

which doctors they should seek for help. As a result, patients are not assured to receive the best<br />

medical treatments and protection.<br />

Performance Reviews<br />

SWOT analyses provide a framework for analyzing the internal and external environments <strong>of</strong> the<br />

Health Care Delivery System so as to give a clear direction for reform.<br />

Strengths: 1. Optimal Health Care Model with high cost effectiveness and efficiency<br />

2. Well-established health indicator and fair access <strong>of</strong> medical resources<br />

Weaknesses: 1. Heavy subsidization covers 90% medical services from government<br />

2. Weak collaboration within the whole Health Care Sector<br />

3. Imbalance burden between the public sectors and the private sectors<br />

Opportunities: 1. Support future Chinese Medicine development<br />

2. Increasing and consolidating international status with health pr<strong>of</strong>ession<br />

Threats: 1. Increasing demand for health care services due to aging population and mainland influx<br />

2. Increasing budget deficit which leads to financial non-sustainability <strong>of</strong> the sector<br />

To sum up, the weaknesses <strong>of</strong> the internal environments lead to the financial non-sustainability and<br />

improper resource allocation <strong>of</strong> the Health Care System while the external environments post<br />

potential threatening risks.<br />

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Key Issues<br />

Strategic reform focuses on balancing the burden between the public and private sectors and<br />

consolidating financial sustainability <strong>of</strong> the Health Care System.<br />

A New Business Model for <strong>Hong</strong> <strong>Kong</strong>’s Health Care – 360 o Reform<br />

Mission<br />

To create a sustainable Health Care Delivery System with optimal resource allocation.<br />

360 o Reform – Medi-Reform, With You Carry On!<br />

Consider every part <strong>of</strong> the Health Care System, the all-rounded 360 o Reform<br />

can be symbolized as an equal triangle with 4 parts, Structure, Management,<br />

Finance and Marketing which are highly correlated and linked. Structure<br />

refers to the underlying modification <strong>of</strong> the fundamental System.<br />

Management refers to how the Reform is going to be managed and ensure the smoothness <strong>of</strong><br />

implementation while Finance refers to the Financing for the public. Lastly, the Marketing refers to<br />

the Action Plans, including the education, promotion, public relations for the whole Reform.<br />

Objectives<br />

The 360 o Reform emphasizes on quality assurance, efficiency, risk pooling as well as financial<br />

sustainability.<br />

1. To reallocate resource from the public sector to the private sector by Repositioning and<br />

Family Doctors Scheme (FDS)<br />

2. To raise the status <strong>of</strong> Chinese Medicine in Health Care Sector and increase the<br />

collaboration with present Health Care entities<br />

3. To improve the collaboration within the Health Care Sector by Health Information<br />

Infrastructure (HII)<br />

4. To maintain financial sustainability and to decrease financial deficit by Health Protection<br />

Account (HPA) and Public Medical Fund (PMF)<br />

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Modified Structure <strong>of</strong> the Health Care System<br />

A clear position <strong>of</strong> different health care sectors could result in better utilization <strong>of</strong> limited medical<br />

resources and ensure the quality <strong>of</strong> medical services. Besides, the public will no longer confuse<br />

their different functions and responsibilities so that money and time would be saved from<br />

doctor-shopping. Therefore, more specific roles and responsibilities should be firstly established<br />

and educated to the public before the whole reform. The chart below shows the most optimal<br />

structure <strong>of</strong> Health Care Sector in <strong>Hong</strong> <strong>Kong</strong>:<br />

Public Sector: With high subsidization from the government, the public health sector should<br />

continuously target its services at tertiary care, acute care (A&E services), and secondary<br />

treatments to illnesses that entail advanced medical techniques and high cost as well as nurturing<br />

medical pr<strong>of</strong>essionals. Therefore, it can provide long-term and quality medical services to the<br />

public. In addition, public health sector should always act as a safety net to the low-income and<br />

under-privileged group with the subsidization from the government.<br />

Private sector: Private Sector includes all private hospitals, private clinics and private medical<br />

specialists. This sector should promote its quality services to most secondary and tertiary care and<br />

share the burden <strong>of</strong> extensive and long term cares in an affordable price to most medium income<br />

group.<br />

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Family Doctors Scheme (FDS): FDS is a scheme promoting the adoption <strong>of</strong> Family Doctors.<br />

Family Doctors provide patients with primary, holistic, preventive, comprehensive and continuous<br />

care. In the scheme, it includes two streams <strong>of</strong> services, Western Medicine and Chinese Medicine.<br />

Fund Authority: The Authority would be responsible for holding the two proposed financing plans<br />

for the public, Health Public Account (HPA) and Public Medical Fund (PMF).<br />

With this new positioning structure, people would be clearer to the different roles and<br />

responsibilities <strong>of</strong> the public-private sectors and therefore reduce the misallocation <strong>of</strong> resources. In<br />

addition to the modification <strong>of</strong> the Health Care Structure, the roles <strong>of</strong> medical practitioners and<br />

pharmacists should also be repositioned so as to increase the overall quality <strong>of</strong> health care services.<br />

Commission on the Future <strong>of</strong> Health Care: The commission is set up for the planning and<br />

implementing the whole 360 o Reform.<br />

Medical Council (MC): As an independent entity from the Hospital Authority, MC would<br />

monitor the health care services from different sectors by holding Performance Evaluation Scheme<br />

(PES) in a continuous basis and handling complaints from the public by the modified Complaint<br />

System, in which more representatives from the public and non-government organization (NGO)<br />

would be invited as the advisors in order to increase the transparency <strong>of</strong> the Health Care Sectors<br />

and the public’s confidence to the reform.<br />

Department <strong>of</strong> Health: The department will continue and strengthen to safeguard the health <strong>of</strong><br />

community through preventive, curative and rehabilitative services.<br />

Family Doctors Scheme (FDS)<br />

According to the statistics released from the Hospital Authority (HA), there is an estimation <strong>of</strong><br />

2.6million person-time using the Accident and Emergency Services while 9.5million person-time<br />

using the General Out-patient services in one year. In 2000, the HA conducted a survey and found<br />

out that there was more than 20% <strong>of</strong> abuse <strong>of</strong> A&E services which costs HK$200million <strong>of</strong><br />

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government expenditure 4 . It shows that the abuse <strong>of</strong> A&E services and outpatient services has been<br />

serious for years and it has posted severe but dispensable financial expenses to the public health<br />

care sector. The convenience and low charges <strong>of</strong> A&E and outpatient services contribute a lot to<br />

the abuse <strong>of</strong> the service use.<br />

While in the eyes <strong>of</strong> the public, the key factor lies on the inaccurate and not well-established<br />

concept on distinctive and unique functions <strong>of</strong> different health care entities.<br />

In addition, as mentioned in Overviews, the development <strong>of</strong> Chinese Medicine should be further<br />

rooted into the major Health Care System. It is definitely the most optimal and appropriate time to<br />

develop a systematic collaboration with the existing Health Care entities through concrete action.<br />

In order to reduce the abuse <strong>of</strong> the two mentioned public services, as well as to develop a clear<br />

concept <strong>of</strong> use <strong>of</strong> health care services for the public and to raise the status <strong>of</strong> Chinese Medicine,<br />

enhancing the amount and quality <strong>of</strong> Family Doctors is the most cost effective measure. Its<br />

ultimate goals also contribute to the balancing <strong>of</strong> burden from public sector to private one and<br />

provide the best medical care in the long-term.<br />

Features<br />

In the 360 o Reform, Family Doctor Scheme aims at<br />

upgrading the clinical knowledge <strong>of</strong> all private general<br />

practitioners to equip them to be the community health<br />

gatekeepers and ease the heavy burden <strong>of</strong> out-patient<br />

services in public hospital. At the same time, it is a<br />

strengthened network between doctors in all clinics by a<br />

computerized system – HII that would be introduced<br />

later. Every diagnosis to the patients should be recorded through the computerized system and<br />

shared by appointed doctors in giving medical treatments. The complete and chronological medical<br />

records would help in investigating chronic and hereditary diseases. Family doctors are also<br />

4 According to the HA, the average cost for the A&E services for one patient’s visit is HK$800<br />

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esponsible for referring the patients to different medical specialists if necessary. There are two<br />

streams <strong>of</strong> FDS, the Western Medicine and the Chinese Medicine. It is compulsory that all western<br />

general practitioners in <strong>Hong</strong> <strong>Kong</strong> should join this Family Doctor Scheme while it is optional for<br />

yet encouraged the Chinese Medicine Doctors to join this scheme. This serves to respond the<br />

increasing demand on primary health care in Chinese Medicine and provide a more systematic<br />

management on its development.<br />

According to the international standard 5 , every family doctor can take care <strong>of</strong> 2000 patients.<br />

Presently, there are about 100 Family Doctors <strong>of</strong> Western Medicine are in <strong>Hong</strong> <strong>Kong</strong>, which is<br />

1% <strong>of</strong> the total medical practitioners. Under the present situation, it would take more than 40 years<br />

for every HK citizen to have their own family doctor 6 . Therefore, the FDS is suggested to provide<br />

and promote the Diploma <strong>of</strong> Family Doctors (Western Medicine) for Western Medicine and<br />

Certificate <strong>of</strong> Family Doctors (Chinese Medicine) for Chinese Medicine while instantaneously<br />

develops a Family Doctors Development Fund for continuous and more extensive Vocational<br />

Training Programme.<br />

Diploma <strong>of</strong> Family Doctors (Western Medicine): A 2-year programme provided by the <strong>Hong</strong> <strong>Kong</strong><br />

College <strong>of</strong> Family Physicians includes the general knowledge <strong>of</strong> Family Medicine. The<br />

qualification <strong>of</strong> the diploma ensures the clinical doctors have the ability and infrastructure to deal<br />

with all the primary care. The primary care here refers to the Level V - Non-urgent and Level VI -<br />

Semi-urgent according to the Triage System in Accident and Emergency Department. Besides, the<br />

diploma ensures the family doctors would be capable to refer the patient to different medical<br />

specialists.<br />

Certificate <strong>of</strong> Family Doctors (Chinese Medicine): Current Chinese Medicine can take the<br />

Certificate which lasts for 6 months to learn about the present Health Care System in <strong>Hong</strong> <strong>Kong</strong><br />

so as to be more incorporated in the structure. They also learn about the use and functions <strong>of</strong> the<br />

5 According to the standard from the World Health Organization (WHO)<br />

6 The Vocational Training Programme takes 6-year in Family Medicine <strong>of</strong> the <strong>Hong</strong> <strong>Kong</strong> College <strong>of</strong> Family<br />

Physicians and present maximum quota for the programme is about 80 every year.<br />

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computerized system, Health Information Infrastructure (HII) to record diagnosis. As the Chinese<br />

Medicine becomes more well-developed in <strong>Hong</strong> <strong>Kong</strong>, the Family Doctor (Chinese Medicine)<br />

can use the HII system to refer the patient to different Chinese Medicine specialists.<br />

The diploma mainly targets at the current 4500 Western and while the Certificate targets the 5000<br />

Chinese Medicine clinical doctors in <strong>Hong</strong> <strong>Kong</strong>, so as to upgrade their qualification on providing<br />

primary, comprehensive and continuous care to the patients. Combining with distance-learning and<br />

clinical diagnosis, the diploma can be provided to 800 clinical doctors every year. In sever years<br />

time, about 50% <strong>of</strong> the clinical doctors will achieve the qualifications <strong>of</strong> the Diploma <strong>of</strong> Family<br />

Doctors.<br />

Implementation<br />

Collaboration: There will be a close contact with the Medical Specialists <strong>of</strong> Chinese Medicine like<br />

the Registered Chinese medicine practitioner (Acupuncture)” and “Registered Chinese medicine<br />

practitioner (Bone-setting)” as the Family Doctors <strong>of</strong> Chinese Medicine can refer the patients to<br />

different specialists <strong>of</strong> the sector. As a result, patients can receive the most appropriate and<br />

comprehensive medical treatments.<br />

Participation <strong>of</strong> the Public: To successful shift the burden <strong>of</strong> out-patient services and retargets the<br />

A&E services to the people in real need in public hospital by FDS, supportive participation from<br />

the public is a must. Public will be educated on the distinct roles <strong>of</strong> different health entities and<br />

there are also financial incentives to encourage a proper use <strong>of</strong> A&E services in public hospital by<br />

approaching their family doctor.<br />

Family Doctors Development Fund: As mentioned, the number <strong>of</strong> family doctors should be<br />

uplifted. A funding should be available for the training <strong>of</strong> family doctors with subsidization.<br />

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Education: Education is another important tool to the development. Starting from schools and mass<br />

media, the <strong>Hong</strong> <strong>Kong</strong> citizens would be well educated about the benefits <strong>of</strong> joining the scheme.<br />

Benefits<br />

FDS acts as the health gatekeepers <strong>of</strong> the community and therefore helps in soothing the great<br />

demand for public health care services, especially the Accident and Emergency services.<br />

According to the Hospital Authority, HK$200million would be saved by shifting the “non-urgent”<br />

and “second urgent” services to the private sectors. Besides, the family doctors can act as a<br />

promotion channel <strong>of</strong> any health messages delivered to the patients like the prevention <strong>of</strong> flu to the<br />

whole family. It is also noteworthy that FDS helps providing a concrete status and a clearer<br />

direction for the future development <strong>of</strong> Chinese Medicine in <strong>Hong</strong> <strong>Kong</strong>.<br />

Health Information Infrastructure (HII)<br />

Compartmentalization problem obviously undermines the efficiency and quality <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong>’s<br />

health care services. Integration <strong>of</strong> and collaboration among all health care entities are necessary to<br />

recover the public’s confidence towards the general health care in <strong>Hong</strong> <strong>Kong</strong>.<br />

Besides, currently only some public outpatient services produce hand-write medical records for<br />

further referral. The immobility <strong>of</strong> patients’ records attributes to the poor continuity <strong>of</strong> care and a<br />

higher total medical expense for the public.<br />

Features<br />

Health Information Infrastructure<br />

(HII) is a giant information<br />

system which aids the current<br />

problem <strong>of</strong> compartmentalization<br />

and aims to bridge all health care<br />

bodies in <strong>Hong</strong> <strong>Kong</strong> and accelerate the cooperation within them.<br />

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Database <strong>of</strong> patients’ records: Upon the implementation <strong>of</strong> HII, once a patient utilizes any medical<br />

service, either public or private, his/her personal information and medical history would be<br />

systematically recorded and afterwards, his record would be accessed by the physicians.<br />

Referral system: Physicians can utilize this web-based referral system to request further medical<br />

treatments by making online appointment with the corresponding health care parties like X-ray<br />

analysts or referring the patients to appropriate medical specialists.<br />

Health care network: Different counterparts <strong>of</strong> the Health Care Sector can deliver the latest<br />

health-related news such as implementation <strong>of</strong> new health care policies and outbreak <strong>of</strong> infectious<br />

diseases to all health practitioners and front-line physicians.<br />

Implementation<br />

Establishing the Health Information Infrastructure Advisory Board (HIIAB) is highly<br />

recommended in order to supervise the agencies which may be the technology providers and<br />

system developers on the adoption and use <strong>of</strong> electronic health records.<br />

The government could take reference on the experience <strong>of</strong> implementation <strong>of</strong> similar computerized<br />

system in other regions such as Florida 7 . The first stage which takes 3 years will be sufficient to<br />

build the physical infrastructure component <strong>of</strong> the network, install the master patient index,<br />

develop the web portal, and install the database s<strong>of</strong>tware around a central server that maintains<br />

connectivity within the network. In the second stage, training to access to the network is provided<br />

in the Diploma and Certificate <strong>of</strong> the Family Doctor Scheme and it is expected that the whole<br />

system would start its operations in 5 years. Technical support is necessary to maintain and<br />

evaluate the establishment <strong>of</strong> the network onwards.<br />

7 Architectural Considerations for the Florida Health Information Network Infrastructure<br />

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Benefits<br />

Undoubtedly HII will address the problem <strong>of</strong> compartmentalization <strong>of</strong> health bodies in <strong>Hong</strong> <strong>Kong</strong>.<br />

The referral system can facilitate the collaboration within the health care sector by effective<br />

referral and transmission <strong>of</strong> patients. The database <strong>of</strong> patients’ records provide the physicians with<br />

better comprehending to their patients by studying their medical history, drug allergies, previous<br />

illnesses, etc. so the patients will receive the most suitable medical treatments which are properly<br />

determined by the physicians. As a result, the quality assurance <strong>of</strong> <strong>Hong</strong> <strong>Kong</strong>’s health care will be<br />

enhanced.<br />

Lastly, HII brings some subsidiary benefits to the whole health care system. The Health Protection<br />

Account (HPA) and Public Medical Fund (PMF), which are the two important elements in our<br />

proposed health care financing model, rely HII on supporting the expenses-calculation work for<br />

patients <strong>of</strong> different income groups.<br />

On public’s side, patients can be referred to their further specialized medical treatments through<br />

HII without delay and unnecessary procedures in which efficiency <strong>of</strong> medical services is achieved.<br />

In addition, HII would help assist the regulator to monitor the health practitioners in which the<br />

public’s worries <strong>of</strong> being treated incorrectly by the doctors can be relieved.<br />

Limitations<br />

Law <strong>of</strong> Privacy: Since HII possesses highly sensitive medical records, to protect the privacy <strong>of</strong><br />

patients, the Board will conduct the Privacy and Security Project before the inception <strong>of</strong> HII. The<br />

project defines the authorities <strong>of</strong> information access for different parties. For instance, doctors are<br />

only allowed to access the patient’s medical pr<strong>of</strong>ile at the time they meet the patient and the access<br />

time should also be recorded by the system.<br />

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Financing<br />

Health Care is an important portion <strong>of</strong> macro-economy. However, a sustainable health care model<br />

should be financially sound in all economic situations. To achieve this, developing long term<br />

financial strategies are necessary. Here we propose the Public Medical Fund (PMF) and Health<br />

Protection Account (HPA).<br />

(I)Public Medical Fund (PMF) + Restructuring <strong>of</strong> User Fees<br />

Due to the imbalance <strong>of</strong> public-private health sector, the Health Care services incur an amazingly<br />

large portion <strong>of</strong> the government financial budget to over HK$25 billion (about 14%) each year.<br />

The heavy reliance on one particular source <strong>of</strong> fund would result in a potential risk <strong>of</strong> receiving<br />

insufficient fund in case <strong>of</strong> fiscal deficit during economic downturn.<br />

Features<br />

In order to ensure the financial sustainability <strong>of</strong> our proposed model, introducing new sources <strong>of</strong><br />

fund to our medical system to enhance the risk diversification as well as the risk pooling effect is<br />

necessary. To cater this, establishing the Public Medical Fund (PMF) together with restructuring <strong>of</strong><br />

user fees in public medical services is highly recommended.<br />

Adoption <strong>of</strong> PMF: PMF is a pool <strong>of</strong> fund that consists <strong>of</strong> 1% monthly regular salary contribution<br />

from the working population in <strong>Hong</strong> <strong>Kong</strong> as well as further subsidization from the government.<br />

13


By then, government will subsidize the public health sector through the fund instead <strong>of</strong> providing<br />

direct subsidies to Hospital Authority. PMF supports the operations <strong>of</strong> all public medical services<br />

financially and help reprioritize the resources by direct subsidization to needy which will be<br />

explained in next paragraph. As the fund balance accumulates with time as well as a relief in the<br />

public health care usage caused by the repositioning <strong>of</strong> public-private health sector and FDS,<br />

government’s contribution to public medical expenses through PMF will gradually decrease with<br />

the public participation increase.<br />

Restructuring <strong>of</strong> User Fees: To ensure the resources can be prioritized to the patients <strong>of</strong> greatest<br />

needs, a restructuring <strong>of</strong> user fees mechanism should be carried out in parallel with implementation<br />

<strong>of</strong> PMF. It is suggested that the quote fees in public sector should be raised to at least 60% <strong>of</strong> those<br />

<strong>of</strong> similar services in private sector. At the same time, PMF effectively targets the resources by<br />

directly subsidizing patients on their payments <strong>of</strong> public health care treatments according to their<br />

income levels. In other words, patients would be charged differently in public health sector by a<br />

progressive subsidization from PMF towards the less wealthy group.<br />

Implementation<br />

Throughout the implementation <strong>of</strong> PMF, HII would take a very important supportive role, for<br />

example, subsidies from PMF to the public would be determined by the HII system according to<br />

the personal information recorded and special formulas in HII. As mentioned before, the Fund<br />

Authority would be responsible for overseeing the running <strong>of</strong> the fund.<br />

14


Benefits<br />

Better reallocation <strong>of</strong> financial resources: By directly subsidizing the public according to their<br />

income levels, the public medical resources can be prioritized to the most needed. And at the same<br />

time encourage the use <strong>of</strong> private medical services.<br />

Enhancement <strong>of</strong> financial sustainability: By introducing direct participation from the public,<br />

government subsidization can be reduced by at least 12% in the first year, which still have not<br />

taken into account <strong>of</strong> the effect <strong>of</strong> restructuring <strong>of</strong> user fees, and the percentage is expected to grow<br />

in future Appendix I .<br />

Facilitate the reform on structure: By keeping the prices in public sector close to the market,<br />

middle to high income group will be encouraged to seek medical services in private sector and<br />

therefore facilitate our reform in repositioning the heath entities.<br />

Enhancement <strong>of</strong> risk diversification and risk pooling: It is successfully achieved by the medical<br />

fund with equal contribution weight from the working groups.<br />

Facilitate the reform on structure: By keeping the prices in public sector close to the market,<br />

middle to high income group will be encouraged to seek medical services in private sector and<br />

therefore facilitate our reform in repositioning the medical structure.<br />

(II) Health Protection Account (HPA)<br />

To reduce the burden on our next generations caused by heavy heath care utilization by the aged, a<br />

medical savings through the scheme <strong>of</strong> Health Protection Account (HPA) 8<br />

should be implemented<br />

to assist the individual and the spouse for their post-retirement medical expenses.<br />

Features<br />

Health Protection Account is a mandatory medical saving scheme that requires every individual<br />

contributing 2% <strong>of</strong> the earnings to the personal account. The operation <strong>of</strong> this account will be<br />

similar to the existing MPF scheme in <strong>Hong</strong> <strong>Kong</strong> and one can only withdraw the savings until the<br />

8 HPA is first suggested by government in the Health Care Reform Consultation Document in Dec-00. But the features<br />

<strong>of</strong> it have been modified in our proposed model.<br />

15


age <strong>of</strong> 65. Upon withdrawal, one is encouraged to purchase medical insurance to secure the<br />

post-retirement health care from private insurers. After taking into consideration <strong>of</strong> different<br />

insurability and savings across the community, different measures would be carried out<br />

accordingly. The following table summarizes the effect.<br />

Sufficient<br />

savings in<br />

HPA<br />

Positive<br />

Insurability<br />

Purchase<br />

Medical<br />

Insurance<br />

Final outcomes<br />

Yes Yes Yes Medical expenses largely reimbursed by insurance and the<br />

cash outflow <strong>of</strong> HPA would be limited.<br />

Yes Yes No Pay the medical expenses directly using savings in HPA. Yet<br />

if one access public medical services, he or she will receive<br />

no subsidy from PMF, this is to encourage the use <strong>of</strong><br />

insurance to enhance risk pooling.<br />

Yes No N/A Pay the medical expenses directly using savings in HPA.<br />

And this group is eligible to receive the subsidization from<br />

PMF when using public medical services.<br />

No N/A N/A Receive assistance <strong>of</strong> the medical safety net provided by<br />

government if one has difficulty in paying medical<br />

expenses.<br />

Implementation<br />

A Fund Authority is established to manage the HPA <strong>of</strong> the individuals. The contribution can be<br />

incorporated into the collection <strong>of</strong> MPF as to minimize the administrative cost and simplify the<br />

collection procedures<br />

Benefits/Expected Result<br />

From an actuarial analysis conducted, 82% <strong>of</strong> those start contributing HPA before age 40 have<br />

more than sufficient fund to cover their medical expenditures after retirement AppendixII . Currently,<br />

about 45% <strong>of</strong> the HK$30 billion total health expenditure 9<br />

is consumed by those aged at 65 or<br />

above. In long term, over 90% <strong>of</strong> this amount will be self-financed by individuals with the<br />

implementation <strong>of</strong> HPA, and government can save over HK$12 billion per year.<br />

This financing option responds to the unique Chinese culture that individuals are more willing to<br />

contribute to their personal accounts instead <strong>of</strong> a social health insurance; we would expect support<br />

from the community to this program.<br />

9 Source: Annual Report 2005-2006, Hospital Authority<br />

16


Limitation<br />

Moral Hazard: An encouragement <strong>of</strong> the use <strong>of</strong> medical insurance would further increase the<br />

demand on health care due to lower out-<strong>of</strong>-pocket expenditure. But this can be soothed by<br />

introducing deductibles in the insurance coverage.<br />

HPA need longer time to take effect: When the HPA is first implemented, those start contributing in<br />

their middle age may not have sufficiently long period to accumulate medical savings, therefore,<br />

the full effect <strong>of</strong> HPA will take time to effect.<br />

Marketing - Action Plans <strong>of</strong> 360 o Reform<br />

To carry out the whole reform, a comprehensive plan with education, promotion and public<br />

relations is essential to gain support from the general public.<br />

Education: Education helps deliver information <strong>of</strong> the advantages <strong>of</strong> the reform to the community.<br />

Inviting lectures to the schools and sending health ambassadors to the community centre are 2 <strong>of</strong><br />

the ways to achieve this. “Universal coverage for all, not coverage for everything”, as proposed by<br />

World Health Organization on the health issue in the world, would be our focus. On one hand, we<br />

educate the public the long-term benefits <strong>of</strong> the policies to everyone in the society, on the other<br />

hand, everyone is to contribute a part to their own health, such as through the implementation <strong>of</strong><br />

HPA and PHF.<br />

Promotion: It is the most appropriate method to package the 360 o Reform. Mass Marketing would<br />

appeal to the most number <strong>of</strong> the public. Through TV and Paper advertisements before the<br />

consultation <strong>of</strong> the whole reform, information could be well disseminated. Next, Direct Marketing,<br />

such as telemarketing and direct delivery <strong>of</strong> brochure, would be the most effective for promoting<br />

the reforms which are more personal and tailor-made to the individuals such as HPA.<br />

Public Relations: It plays an important role before and during the implementation. A 2-year<br />

consultation period provides chances for the public to express their comments. The government<br />

must well response to the reaction <strong>of</strong> the public as the reform is to benefit the whole community.<br />

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Budget<br />

General acceptance from the public is the result <strong>of</strong> the clear understanding on a well-planned<br />

budget, which plays an important role in the visionary 360 o Reform.<br />

HK$ million<br />

Family Doctors Scheme (FDS) 2,075<br />

Fund Authority 200<br />

Health Information Infrastructure 1,000<br />

Total 3,275<br />

Expected Expenditure on FDS = Subsidization on Diploma + Subsidization on Certificate<br />

= ($250,000/yr x 2yrs x 90%sub x 4500) 10 + 50 million 11 = HK$2,075,000,000<br />

Referencing Mandatory Provident Fund Schemes Authority, the administration expense <strong>of</strong> the<br />

Fund Authority is estimated as HK$200 million.<br />

Referencing the Health Information Infrastructure (HII) system in other countries such as USA 12 ,<br />

and considering the factor in population, number <strong>of</strong> doctors and country size, the cost <strong>of</strong><br />

implementing HII is estimated as HK$1 billion.<br />

The major total cost underlying the whole reform is HK$3.275 billion.<br />

Risk Assessment<br />

The implementation <strong>of</strong> the whole reform may undergo certain scenario with uncontrollable risk.<br />

Economic downturn is one among these risks.<br />

A research in 2004 13<br />

shows that the low-income group have a higher acceptance on Health<br />

Protection Account (HPA) because they believe the system secure better medical protection.<br />

10 Referencing the cost <strong>of</strong> receiving education on Degree <strong>of</strong> Medicine every year<br />

11 Referencing the cost <strong>of</strong> receiving a certificate each module<br />

12 U.S. Department <strong>of</strong> Health & Human Services, Health Information Technology<br />

13 From “A Study on Health Care Financing and Feasibility <strong>of</strong> a Medical Savings Scheme in <strong>Hong</strong> <strong>Kong</strong>” by Health,<br />

Welfare and Food Bureau in 2004<br />

18


However, as the Mandatory Provident Fund (MPF) has been in operation for just a few years, the<br />

general public is still adjusting to this contributory scheme. The timing <strong>of</strong> implementation <strong>of</strong><br />

Health Protection Account (HPA) and Public Medical Fund (PMF) should take into account <strong>of</strong> the<br />

prevailing economic situation. When economic downturn comes, citizens may not support<br />

contributing a part <strong>of</strong> their salary into the two funds.<br />

Despite many long-term benefits, the establishment <strong>of</strong> Health Information Infrastructure and<br />

Family Doctor Scheme cost large amount <strong>of</strong> capital. It may face some resistance in the Legislative<br />

Council especially when the overall economic situation is not good.<br />

To successfully benefit the community, a suitable and lengthy timing <strong>of</strong> consultation and<br />

implementation is needed. It is suggested to choose a time when the prospect <strong>of</strong> economy is<br />

satisfactory and so the benefits and financial concerns are well-balanced during discussion.<br />

Conclusion<br />

After analyzing the current health care system, we have identified areas in the system which has<br />

room for improvement. To ease with the imbalance <strong>of</strong> the two health sectors and to maintain the<br />

financial sustainability, 360 o Reform definitely can continuously help the health care system to<br />

fulfill the community’s needs in the long run. The proposed changes are mutually correlated and<br />

benefited as they support each other and form a whole picture <strong>of</strong> the most suitable health care<br />

model for <strong>Hong</strong> <strong>Kong</strong>. It is believed that the comprehensive reform is dedicated to solve the<br />

present and potential threats posted on the health care system.<br />

19


To Look Ahead<br />

Other than the concrete structure and supportive financial strategies proposed above, there are<br />

always further steps under consideration after the success <strong>of</strong> the 360 o Reform, Separation <strong>of</strong> Drug<br />

Prescribing from Dispensing is among one <strong>of</strong> them.<br />

Separation <strong>of</strong> Drug Prescribing from Dispensing<br />

Currently, the clinical doctors are responsible both in prescribing and dispensing. Due to the<br />

potential existence <strong>of</strong> moral hazard in this practice, the concept <strong>of</strong> the separation <strong>of</strong> drug<br />

prescribing from dispensing should be adopted. Similar to many Western countries like U.S. and<br />

Canada, the responsibility <strong>of</strong> dispensing medicine is borne by the qualified pharmacists. Being<br />

applied in the primary care <strong>of</strong> the health care system, the new practice would reduce medical error<br />

due to drugs dispense by unqualified party. Being no longer influenced and deviated by the<br />

financial incentive, the medical practitioners would appropriately prescribe drugs with optimal<br />

treatment instead <strong>of</strong> gaining high pr<strong>of</strong>it margin from dispensing drugs. Patients can, in addition,<br />

benefit from getting extra opinions on their medication from pharmacists; and this mutual<br />

monitoring system on medication would definitely promote the quality assurance.<br />

To Sum up, focusing on quality, efficiency, risk pooling and financial sustainability is the core idea<br />

<strong>of</strong> the 360 o Reform. With the support from health sectors, government and the public, we would<br />

expect a huge success in the 360 o Reform that creates a well-fit health care model in <strong>Hong</strong> <strong>Kong</strong>. It<br />

is hoped that <strong>Hong</strong> <strong>Kong</strong>’s health care system can continue to improve, and provide its citizens<br />

with the best it can.<br />

20


Appendix I<br />

Contribution to PMF by Public<br />

Here we take MPF in the situation <strong>of</strong> year 2005 as an example to illustrate the contribution to<br />

Public Medical Fund (PMF) by the public.<br />

HK$ 3.2 billion is about 10.5% <strong>of</strong> the total public medical expenditure in year 2005.<br />

Sources:<br />

“Mandatory Provident Fund Schemes Statistical Digest”<br />

http://www.mpfahk.org/tc_chi/quicklinks/quicklinks_sta/files/Dec_2005_SD.pdf<br />

1


Appendix II<br />

<strong>Actuarial</strong> Illustration <strong>of</strong> the HPA Scheme<br />

This actuarial study was conducted by the Health, Welfare and Food Bureau aimed to assess the extent<br />

<strong>of</strong> protection <strong>of</strong>fered by HPA contributors for their post-retirement health care spending. The<br />

simulation model assumes 2% contribution <strong>of</strong> income, 2% annual interest rate and 1% annual medical<br />

inflation.<br />

Starting Age <strong>of</strong><br />

Contribution<br />

20-29<br />

30-39<br />

40-49<br />

50-64<br />

Monthly Income % <strong>of</strong> HPA Accounts<br />

with Positive Balance*<br />

Average Surplus with<br />

Positive Account Balance**<br />

$5000-$9999 83.0% $128000<br />

$10000-$19999 95.3% $226000<br />

$20000 or above 96.6% $252600<br />

Overall 90.3% *** $192200<br />

$5000-$9999 53.7% $54900<br />

$10000-$19999 86.9% $128000<br />

$20000 or above 93.5% $162600<br />

Overall 81.8% $130900<br />

$5000-$9999 26.8% $26600<br />

$10000-$19999 65.6% $61800<br />

$20000 or above 81.7% $86000<br />

Overall 58.6% $67200<br />

$5000-$9999 7.5% $11200<br />

$10000-$19999 26.2% $23900<br />

$20000 or above 44.7% $34500<br />

Overall 22.2% $26900<br />

* “% <strong>of</strong> HPA Accounts with Positive Balance” means savings in the account are sufficient to cover<br />

all the post-retirement medical expenditure<br />

** “Average Surplus with Positive Account Balance” means average amount left in the HPA after one<br />

is died. Only those with residue in the accounts after death are taken into consideration. And the<br />

surplus would be passed to the inheritors <strong>of</strong> the individual.<br />

*** In the long run, 90% <strong>of</strong> the population will have sufficient medical savings to secure their health<br />

care after retirement at age 65; therefore, government’s financial burden due to excessive usage <strong>of</strong><br />

medical services by the aged will be reduced by 90%.<br />

2


A diagram further shows the effect <strong>of</strong> HPA across different income groups with different starting age<br />

<strong>of</strong> contribution is as follow.<br />

Starting Age <strong>of</strong> Contribution<br />

% <strong>of</strong> HPA Accounts with sufficient<br />

amount to for medical expense after<br />

retirement<br />

100.00%<br />

90.00%<br />

80.00%<br />

70.00%<br />

60.00%<br />

50.00%<br />

40.00%<br />

30.00%<br />

20.00%<br />

10.00%<br />

20-29<br />

30-39<br />

40-49<br />

50-64<br />

0.00%<br />

5,000-9,999 10,000-19,999 >20,000<br />

Monthly Income<br />

This graph clearly illustrates the benefit to the individuals. For those who start contributing at age 20<br />

to 29, over 90% can self-finance their medical expense after retirement. This does not only ensure the<br />

majority has a secured protection against medical expense, but also eases the financial burden <strong>of</strong> the<br />

government.<br />

Source:<br />

“A Study on Health Care Financing and Feasibility <strong>of</strong> a Medical Savings Scheme in <strong>Hong</strong> <strong>Kong</strong>” by<br />

Health, Welfare and Food Bureau in 2004<br />

3

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