Training auditors to a new M&S standard - Harper Adams University ...

Training auditors to a
new M&S standard
Jim Monaghan

Overview
1. What were we asked to do
2. Developing the course structure
3. What do learners do
4. What have we learned

What were we asked to do
• Train auditors for M&S suppliers to an
accepted level of understanding and
interpretation of new code of practice
‘Field to Fork’
• Farm based learning
• Accredited
• 3 x UK & 1 x Spain courses of 25 learners

DEVELOPING THE COURSE
STRUCTURE

• Farm based – impractical
• Using images sent by learners to discuss
areas of interpretation
• Pilot course showed M&S wanted little
background information (that we wanted to
do!)
• Practical approach desired
• Draw knowledge from learners vs give
knowledge

Field 2 Fork - Text to pix
1. First sessions focus on content of
standard
2. Three major sessions start to look at
interpretation (Food Safety, Pesticide,
Environment)
3. Virtual audit / picture surgery
4. Group work on interpretation of set
images
5. Assignment of 10 images

WHAT DO LEARNERS DO

Day 1
• Role of F2F (M&S)
• QMS procedures (JMM)
• Audit inputs (JMM)
• Quickfire demo (Muddy Boots)
• Food safety (JMM)
• Environment (PL)
• Dinner

Day 2
• Labour standards (JMM)
• Organic and Non-GM (JMM)
• Pesticides (MCH)
• Picture ‘surgery’ (JMM)
• Presentations & discussion (all)
• Launch assignment

Secondary Supplier Supply Chain
• Every Grower and Packer supplying M&S
needs a F2F Audit with a mechanism to
manage corrective actions.
• M&S Direct Supplier can
a.do the direct audits themselves
b.work through the Secondary Supplier
• If option b) Direct Supplier should undertake a
F2F Audit of the Secondary Supplier.
• It is recommended that 10% of growers are
checked to ensure consistency.
• The ultimate responsibility for compliance
lies with the M&S Direct Supplier.

What is the auditor looking for
• Risk assessment team with a range of
experience [1.2] – List of members
• Flow diagrams
– Processes involved [1.3]
– Identifying hazards [1.4]
• Controls linked to F2F [1.5]
• Regular reviews [1.6] - documented
• RECORDS, RECORDS, RECORDS

2.14 Only water compliant to M&S
guidelines can be used for direct
product contact
• Essential = Only water compliant to
M&S guidelines can be used for direct
product contact
• What is direct product contact
• What is compliant

Virtual audit
• ~ 3 Pictures sent ahead by each learner
• Quickly accumulated a library of images
• Directed discussion drawing on
experience within the group – not from the
front!

What is the presentation
• Groups of 4-7
• One topic area from Food Safety,
Pesticides, Environment
• 3 slides/scenarios
• Identify
– Relevant audit sections
– Score and give supporting contexts
– Give supported recommendations

Picture A

Picture A - Relevant audit sections:
Score:
Reasoning:
Action Points:
Observations:

Picture B:

Picture B - Relevant audit sections:
Score:
Reasoning:
Action Points:
Observations:

Picture C

Picture C - Relevant audit sections:
Score:
Reasoning:
Action Points:
Observations:

What is the assignment
• Individual work
• 10 pictures of essential and requirement points
• Report on anonymous F2F audit discussing
issues and conclusions to include digital images
of areas of discussion (~1000 words)
• Identify
– Relevant audit sections
– Score and give supporting contexts
– Give supported recommendations
• Submitted electronically to HAUC

Field to Fork assignment
Name:
Date of course:

Instructions
• Your assignment should include 10 photos in total
(including the worked example).
• We have provided you with five photos, with the first photo
completed as a worked example. This includes the audit
section it relates to, score awarded, reasoning, action
points and observations.
• Find 5 pictures covering any area of the audit. Try to
select a mix of areas so most chapters of F2F are
covered.
• The photos do not have to be from an official audit.
• 1-2 Paperwork examples are acceptable.
• Examples of Best practice are acceptable but justify why
they are good.

Picture 1: Cleaning equipment

Picture 1 - Relevant audit sections: WORKED EXAMPLE
4.12 (CI), 4.13 (CI)
Score: 4.12 – Poor, 4.13 - Poor
Reasoning:
• Wooden handles are absorbent and hard to keep clean (4.12).
• No colour coding used – the same equipment could be used to clean
the toilets and the packing/production areas (4.13).
• Cleaning materials have been stored upside down – contaminated
water can run down the handles.
Action Points:
1. Throw away wooden cleaning equipment and replace with metal
handled equipment (within 1 week).
2. Segregate storage and use colour coding to identify area of use
(within 1 week).
Observations:
1. Equipment should be stored off the ground with the brush/mop
hanging down.
2. Are the training records for cleaning staff up to date

Picture 2: Harvest hygiene

Picture 2 - Relevant audit sections:
Score:
Reasoning:
Action Points:
Observations:

Well done!
• Please submit your assignment to:
Heidi Cunningham
hcunningham@harper-adams.ac.uk
01952 815293
• PLEASE NOTE – I will send you receipt of your
assignment (via email). If you do not hear from
me, please email/phone me. Sometimes files with
a large file size (over 5MB) do not get through.
• Alternatively, save it to CD and post it to: Harper
Adams University College, Newport, Shropshire,
TF10 8NB, UK.

What have we learned
• Focus course on ‘customer’ needs rather
than what we want to do
• Building on learners’ knowledge means
mix of learners is crucial for success
• Image based learning is very popular
• Marking image based assessments can be
time consuming!