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e-QAS Training Courses and Services Guide

e-QAS Training (e-Qualifications and Skills) is one of the largest and most successful training providers in the East of England and East Midlands. We provide training and recruitment needs whether you are an employer or an individual who wants to give your career a kick start. Check our Courses and Services Guide out to discover how we can put you on the road to a brighter future.

e-QAS Training (e-Qualifications and Skills) is one of the largest and most successful training providers in the East of England and East Midlands.

We provide training and recruitment needs whether you are an employer or an individual who wants to give your career a kick start.

Check our Courses and Services Guide out to discover how we can put you on the road to a brighter future.

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Our promise to you<br />

Whatever you want to achieve with e-<strong>QAS</strong>, we want to<br />

make sure you enjoy it <strong>and</strong> receive the best possible<br />

service from us.<br />

We will:<br />

• listen carefully to you <strong>and</strong> help you find the right learning, qualification or support to<br />

achieve your goals<br />

• ensure you know what to expect, who will support you <strong>and</strong> how they can help<br />

• be flexible in how we support you <strong>and</strong> make it easy for you to get in touch with us<br />

• underst<strong>and</strong> your needs <strong>and</strong> circumstances to make sure you get the most out of your<br />

time with us<br />

• treat you fairly, politely <strong>and</strong> with respect<br />

• ensure our staff are professional <strong>and</strong> have the skills <strong>and</strong> knowledge to support you<br />

• provide help <strong>and</strong> support if you have a problem, question or complaint<br />

• let you know if you’re eligible for funding or how much you need to pay, <strong>and</strong> whether<br />

you can get help with your costs<br />

• help you work out what your next steps could be so you continue developing new<br />

skills, whatever your age <strong>and</strong> circumstances<br />

In return you should:<br />

• complete the activities <strong>and</strong> work that you agree with us<br />

• participate fully <strong>and</strong> actively in your programme<br />

• treat staff, learners <strong>and</strong> customers fairly, politely <strong>and</strong> with respect<br />

• talk to our staff regularly about your progress<br />

• let us know if you need any extra support to help you achieve your goals<br />

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