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Moving to Recovery - Community Care Behavioral Health

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<strong>Moving</strong> <strong>to</strong> <strong>Recovery</strong>


Assumptions…<br />

• This audience<br />

– knows something about recovery principles<br />

and person-centered care<br />

– is interested in moving from theory/values <strong>to</strong><br />

practical implementation strategies<br />

– wants <strong>to</strong> improve their skills


Objectives<br />

• <strong>Recovery</strong> Principles<br />

• Literature Review<br />

• System Integration<br />

• Practical Tools<br />

• Handout-”Packet of <strong>Recovery</strong> Materials”


<strong>Recovery</strong> Principles


<strong>Recovery</strong><br />

• The 2005 National Consensus Statement<br />

on Mental <strong>Health</strong> <strong>Recovery</strong> from SAMHSA<br />

defines mental health recovery as:<br />

– a journey of healing and transformation<br />

enabling a person with a mental health<br />

problem <strong>to</strong> live a meaningful life in a<br />

community of his or her choice while striving<br />

<strong>to</strong> achieve his or her full potential


<strong>Recovery</strong> - Hope<br />

<strong>Recovery</strong> provides the essential and motivating<br />

message of a better future— that people can and<br />

do overcome the barriers and obstacles that<br />

confront them. Hope is internalized; but can be<br />

fostered by peers, families, friends, providers, and<br />

others. Hope is the catalyst of the recovery<br />

process. Mental health recovery benefits<br />

individuals with behavioral health disabilities by<br />

focusing on their abilities <strong>to</strong> live, work, learn, and<br />

fully participate in our society, and enriches the<br />

texture of community life.


<strong>Recovery</strong> - Self-Direction<br />

Consumers lead, control, exercise choice over,<br />

and determine their own path of recovery by<br />

optimizing au<strong>to</strong>nomy, independence, and control of<br />

resources <strong>to</strong> achieve a self-determined life. By<br />

definition, the recovery process must be selfdirected<br />

by the individual, who defines his or her<br />

own life goals and designs a unique path <strong>to</strong>wards<br />

those goals.


<strong>Recovery</strong> - Individualized and<br />

Person-Centered<br />

There are multiple pathways <strong>to</strong> recovery based on<br />

an individual’s unique strengths and resiliencies<br />

as well as his or her needs, preferences,<br />

experiences (including past trauma), and cultural<br />

background in all of its diverse representations.<br />

Individuals also identify recovery as being an<br />

ongoing journey and an end result as well as an<br />

overall paradigm for achieving wellness and<br />

optimal mental health.


<strong>Recovery</strong> - Empowerment<br />

Consumers have the authority <strong>to</strong> choose from a<br />

range of options and <strong>to</strong> participate in all<br />

decisions—including the allocation of resources—<br />

that will affect their lives, and are educated and<br />

supported in so doing. They have the ability <strong>to</strong> join<br />

with other consumers <strong>to</strong> collectively and<br />

effectively speak for themselves about their<br />

needs, wants, desires, and aspirations. Through<br />

empowerment, an individual gains control of his<br />

or her own destiny and influences the<br />

organizational and societal structures in his or her<br />

life.


<strong>Recovery</strong> - Holistic<br />

<strong>Recovery</strong> encompasses an individual’s whole life,<br />

including mind, body, spirit, and community.<br />

<strong>Recovery</strong> embraces all aspects of life, including<br />

housing, employment, education, mental health<br />

and healthcare treatment and services,<br />

complementary and naturalistic services, addictions<br />

treatment, spirituality, creativity, social networks,<br />

community participation, and family supports as<br />

determined by the person. Families, providers,<br />

organizations, systems, communities, and society<br />

play crucial roles in creating and maintaining<br />

meaningful opportunities for consumer access <strong>to</strong><br />

these supports.


<strong>Recovery</strong> - Non-Linear<br />

<strong>Recovery</strong> is not a step-by step process but one<br />

based on continual growth, occasional setbacks,<br />

and learning from experience. <strong>Recovery</strong> begins<br />

with an initial stage of awareness in which a<br />

person recognizes that positive change is<br />

possible. This awareness enables the consumer<br />

<strong>to</strong> move on <strong>to</strong> fully engage in the work of<br />

recovery.


<strong>Recovery</strong> - Strengths-Based<br />

<strong>Recovery</strong> focuses on valuing and building on the<br />

multiple capacities, resiliencies, talents, coping<br />

abilities, and inherent worth of individuals. By<br />

building on these strengths, consumers leave<br />

stymied life roles behind and engage in new life<br />

roles (e.g., partner, caregiver, friend, student,<br />

employee). The process of recovery moves<br />

forward through interaction with others in<br />

supportive, trust-based relationships.


<strong>Recovery</strong> - Respect<br />

<strong>Community</strong>, systems, and societal acceptance<br />

and appreciation of consumers —including<br />

protecting their rights and eliminating<br />

discrimination and stigma—are crucial in<br />

achieving recovery. Self-acceptance and<br />

regaining belief in one’s self are particularly vital.<br />

Respect ensures the inclusion and full<br />

participation of consumers in all aspects of their<br />

lives.


<strong>Recovery</strong> - Responsibility<br />

Consumers have a personal responsibility for<br />

their own self-care and journeys of recovery.<br />

Taking steps <strong>to</strong>wards their goals may require<br />

great courage. Consumers must strive <strong>to</strong><br />

understand and give meaning <strong>to</strong> their<br />

experiences and identify coping strategies and<br />

healing processes <strong>to</strong> promote their own<br />

wellness.


<strong>Recovery</strong> - Peer Support<br />

Mutual support—including the sharing of<br />

experiential knowledge and skills and social<br />

learning—plays an invaluable role in recovery.<br />

Consumers encourage and engage other<br />

consumers in recovery and provide each other<br />

with a sense of belonging, supportive<br />

relationships, valued roles, and community.


<strong>Community</strong> <strong>Care</strong>’s <strong>Recovery</strong> Goals<br />

• Transforming the attitudes of all those who are<br />

directly or indirectly involved with the behavioral<br />

health system <strong>to</strong> believing that recovery is<br />

possible for all, empowerment and integration<br />

for all behavioral health consumers is essential,<br />

and shared decision-making at all levels is key.


<strong>Community</strong> <strong>Care</strong>‘s <strong>Recovery</strong> Goals<br />

• Imparting knowledge <strong>to</strong> peers and staff regarding<br />

innovative and evidence-based practices <strong>to</strong><br />

promote recovery.<br />

• Building the skills of all stakeholders <strong>to</strong> promote<br />

effective recovery-oriented, consumer-driven<br />

services.


<strong>Community</strong> <strong>Care</strong>’s <strong>Recovery</strong> Focus<br />

• A contract with Pat Deegan, Ph.D. & Associates,<br />

in partnership with Advocates for Human Potential<br />

(AHP).<br />

– To provide consultation and training on their<br />

system-wide effort <strong>to</strong> implement recoveryoriented<br />

services at all levels of their behavioral<br />

health service system.<br />

• <strong>Recovery</strong> education and training<br />

• RoadMap <strong>to</strong> <strong>Recovery</strong><br />

• Steps of <strong>Recovery</strong><br />

• Conferences


<strong>Community</strong> <strong>Care</strong>’s <strong>Recovery</strong><br />

Philosophy<br />

<strong>Community</strong> <strong>Care</strong>’s recovery philosophy is<br />

grounded in the belief that recovery from mental<br />

illness is not the privilege of a few, but a<br />

possibility for everyone.


<strong>Recovery</strong> Characteristics<br />

Mental health systems that support recovery<br />

are characterized by:<br />

• Consumer voice and choice.<br />

• Person-centered planning.<br />

• Evidence-based practices.<br />

• A skilled workforce including peer<br />

specialists.


<strong>Recovery</strong> Characteristics<br />

• Medical staff who are skilled in shared<br />

decision making.<br />

• <strong>Community</strong> integration outcomes that<br />

include a job, home, transportation, and<br />

discretionary income.


<strong>Recovery</strong> Learning <strong>Community</strong><br />

• Includes web site (www.recoverylearning.com ),<br />

consumer advisory committee, on- and off-site<br />

technical assistance, an annual training institute,<br />

and special project development.<br />

• Uses a high-tech, high-<strong>to</strong>uch approach, <strong>to</strong><br />

develop and deliver a shared learning<br />

opportunity, on-site technical assistance and<br />

men<strong>to</strong>ring, assistance with implementation<br />

efforts, and captures lessons learned.


Substance Abuse <strong>Recovery</strong><br />

• People, places,<br />

and things<br />

• Shame<br />

• Self-medication<br />

• Substitute<br />

addictions<br />

• Safety and anxiety<br />

• Relevance of<br />

family and<br />

significant others<br />

• Dual Diagnosis<br />

• Co-Dependence<br />

• Denial<br />

• Spirituality


Substance Abuse <strong>Recovery</strong><br />

• Must recognize the inter-relationship of<br />

the:<br />

– Individual<br />

– Environment<br />

– Substance


Substance Use <strong>Recovery</strong> is About:<br />

• Feelings<br />

• Acceptance<br />

• Growth<br />

• Surrender<br />

• Trust<br />

• Willingness<br />

• Spirituality<br />

• Freedom<br />

• Love<br />

• Life


A Definition of <strong>Recovery</strong><br />

• <strong>Recovery</strong> is a self-determined and holistic<br />

journey that people undertake and grow.<br />

<strong>Recovery</strong> is facilitated by relationships and<br />

environments that provide hope,<br />

empowerment, choices and opportunities<br />

that promote people reaching their full<br />

potential as individuals and community<br />

members.<br />

-from “A Call for Change: Toward a <strong>Recovery</strong>-<br />

Oriented Mental <strong>Health</strong> Service System for Adults”


Mental <strong>Health</strong> <strong>Recovery</strong><br />

• Must recognize the inter-relationship of<br />

the:<br />

– Individual<br />

– Environment<br />

– Diagnosis


Influences on <strong>Recovery</strong><br />

• Degree of illness experienced.<br />

• +/- impact and/or intervention of others<br />

including the <strong>Behavioral</strong> <strong>Health</strong> system.<br />

• Interaction with and/or reactions <strong>to</strong>:<br />

– hospitalizations<br />

– medications<br />

– incarceration<br />

– interpersonal relations


Key Areas of Concern<br />

• Access <strong>to</strong> good clinical healthcare.<br />

• Identifying and developing supportive<br />

relationships.<br />

• Determining and accessing meaningful<br />

activity.<br />

• Gaining personal power and control over<br />

life.<br />

• Overcoming stigma.


Key Points of <strong>Recovery</strong><br />

• Developing strong relationships with<br />

caring, encouraging, hopeful people.<br />

• Self-determination.<br />

• Self-moni<strong>to</strong>ring and self-management.<br />

• Vocational activity and schooling.


Key Points (cont’d)<br />

• Developing a sense of meaning and<br />

purpose.<br />

• Knowledge and acceptance.<br />

• Self-help and peer support.


Partners in <strong>Recovery</strong><br />

• Consumer<br />

– Depends upon the clinician, family, and<br />

community <strong>to</strong> provide the best possible<br />

services.<br />

• Clinician<br />

• Family and community<br />

– Supports in an anti-stigma environment<br />

– Housing, employment, peer support<br />

– Funding


Role of Clinical <strong>Care</strong><br />

• Traditionally focus was on illness and<br />

symp<strong>to</strong>ms.<br />

• <strong>Recovery</strong> embraces the individual’s<br />

strengths and focuses on wellness.<br />

• Individual is a partner, another expert.<br />

• Clinician works side by side with consumer<br />

<strong>to</strong> display respect.


Consumer Choice<br />

• Consumers must know and understand<br />

that they are entitled <strong>to</strong> make choices<br />

regarding behavioral health services and<br />

supports they receive.


The Road <strong>to</strong> <strong>Recovery</strong><br />

• Consumer directed<br />

• Strengths based<br />

• Culturally competent<br />

• Utilizes community/natural supports


Best Practice Principles<br />

• The consumer directs the recovery process<br />

and is an essential part of the team.<br />

• Individual differences are considered and<br />

valued.<br />

• A holistic approach is utilized:<br />

– Medical, Psychological, Social, and <strong>Recovery</strong><br />

intervention models are merged.


Best Practice Principles (cont’d)<br />

• Strengths and assets are identified and<br />

emphasized.<br />

• A collaborative recovery management plan<br />

is developed.<br />

• Families, as defined by the consumer, are<br />

involved.<br />

• Services are within the consumer’s<br />

community.


Outcomes of <strong>Recovery</strong><br />

• Increased Motivation<br />

• Increased Self-Esteem<br />

• Feeling a part of instead of isolated from<br />

• Self respect<br />

• Desire <strong>to</strong> help others<br />

• Hope instead of despair


Outcomes of <strong>Recovery</strong> (cont’d)<br />

• Optimal functioning<br />

• To live in the community<br />

• To participate in the lifestyle of the<br />

individual’s choice


Literature Review


Literature Review<br />

• Courtney Harding, PhD<br />

• Patricia Deegan, PhD<br />

• Daniel Fisher, MD, PhD<br />

• Mary Ellen Copeland, MS, MA<br />

• Priscilla Ridgway, PhD<br />

• LeRoy Spaniol, PhD<br />

• William White, MA


Courtney Harding, PhD<br />

• Longitudinal research with individuals diagnosed<br />

with Schizophrenia.<br />

• People with mental illness can and do recover.<br />

– Looked at a period of 20-30 yrs.<br />

Empirical Correction of Seven Myths About Schizophrenia with Implications for<br />

Treatment, by Courtenay M. Harding, Ph.D., and James H. Zahniser, ACTA<br />

Psyciatrica Scandinava, 1994: 90 (suppl 384): 140-146.<br />

The Vermont Longitudinal Study of Persons With Severe Mental Illness, II: Long-<br />

Term Outcomes of Subjects Who Retrospectively Met DSM-III Criteria for<br />

Schizophrenia, by Courtenay M. Harding, Ph.D., George W. Brooks, M.D.,<br />

Takamaru Ashikaga, Ph.D., John S. Strauss, M.D., and Alan Breier, M.D.,<br />

American Journal of Psychiatry 144:6, June 1987.


Patricia Deegan, PhD<br />

• Multiple publications and research projects<br />

• Tools<br />

– Individual<br />

– System<br />

• Common Ground<br />

• Shared decision making<br />

• Decisional uncertainty<br />

• Hearing Voices<br />

http://www.patdeegan.com/


Daniel Fisher, MD, PhD<br />

• Psychiatrist diagnosed with Schizophrenia.<br />

• Focuses on medication issues.<br />

• Established the National Empowerment<br />

Center.<br />

http://www.power2u.org/who.html


Mary Ellen Copeland, MS, MA<br />

• Motivational speaker, and recovery<br />

educa<strong>to</strong>r.<br />

• Emphasizes “wellness”<br />

• Has designed WRAP plan<br />

– Utilizes a “train the trainer” model.<br />

http://www.mentalhealthrecovery.com/


Priscilla Ridgway, PhD<br />

• Research and materials development<br />

– Consumer Workbook-<br />

• Can be used independently of the therapist or as<br />

a supplement <strong>to</strong> treatment.<br />

• Takes a strengths based approach <strong>to</strong><br />

recovery, using incremental steps.<br />

• Has developed evaluation <strong>to</strong>ols for<br />

systems<br />

– ROSI, REE, ERFS<br />

http://www.yale.edu/PRCH/people/PriscillaRidgwayPh.D..html


LeRroy Spaniol, PhD<br />

• Created workbooks for recovery.<br />

• Designed for therapists <strong>to</strong> utilize with<br />

consumers.<br />

• Culturally competent Spanish version.<br />

http://search.bu.edu/searchq=spaniol&Submit=Search&site=default_collection<br />

&output=xml_no_dtd&client=default_frontend&sort=date%3AD%3AL%3Ad1&proxyst<br />

ylesheet=default_frontend&oe=UTF-8


William White, MA<br />

• Substance use recovery relationship <strong>to</strong><br />

behavioral health recovery.<br />

• Extensive writings and material<br />

development.<br />

http://www.facesandvoicesofrecovery.org/resources/publications_white.php


IRETA<br />

• <strong>Recovery</strong> materials<br />

– Includes co-occurring information<br />

• Theory and application<br />

http://www.ireta.org/


Systems Materials<br />

• Connecticut<br />

• Ohio<br />

• Georgia<br />

• Illinois<br />

www.ct.gov/dmhas/lib/dmhas/publications/practiceguidelines.pdf<br />

http://www.mhrecovery.com/best_practices.htm<br />

http://www.mentalhealthworld.org/48GCPSP.htm<br />

http://www.illinoismentalhealthcollaborative.com/consumers/consumer_resources.htm<br />

• Alaska<br />

http://akmhcweb.org/<br />

• Pennsylvania http://www.parecovery.org/principles_change.shtml<br />

• New York<br />

www.carecoordination.org/video_guide.pdf


System Change


Transformation<br />

• A break with the past<br />

• Quantum change<br />

• More than just reorganizing<br />

–new mission and vision for the organization<br />

• Transformation virtually always refers <strong>to</strong> a<br />

positive change<br />

– a movement <strong>to</strong> a new venture<br />

• A radical redesign and new strategic intent<br />

for the organization


Transformation Principles<br />

• Services and treatments must be consumer and<br />

family centered, geared <strong>to</strong> give individuals real<br />

and meaningful choices about treatment options<br />

and providers – not oriented <strong>to</strong> the requirements<br />

of bureaucracies<br />

• <strong>Care</strong> must focus on increasing a person’s ability<br />

<strong>to</strong> successfully cope with life’s challenges, on<br />

facilitating recovery, and on building resilience,<br />

not just on managing symp<strong>to</strong>ms<br />

President’s New Freedom Commission on Mental <strong>Health</strong>


Goal of <strong>Recovery</strong> Transformation<br />

The goal of recovery is:<br />

• To move from a state of<br />

dependency <strong>to</strong><br />

interdependency<br />

•To have all aspects of<br />

society and organizations<br />

utilizing recovery<br />

principles


Setting the Compass<br />

Experience of Individuals,<br />

Families and Communities<br />

Microsystems of<br />

<strong>Care</strong><br />

Where care occurs<br />

<strong>Health</strong> <strong>Care</strong><br />

Organizations<br />

External Environment of <strong>Care</strong><br />

Policy/Financing/Regulation


Change Model<br />

Competency<br />

knowledge, skills and abilities<br />

Change<br />

Management<br />

behavior and<br />

attitude<br />

Project<br />

Management<br />

work / business<br />

flow


Competencies<br />

• Providers should be able <strong>to</strong><br />

– understand the concepts of recovery,<br />

resilience, wellness, person-centered and<br />

culturally competent approaches<br />

– understand and value the centrality of the<br />

individual planning process as a roadmap <strong>to</strong><br />

recovery and wellness<br />

– understand how emerging new frameworks<br />

differ from past and current practice<br />

– identify the elements of a plan and the criteria<br />

for each element


Competencies<br />

• Providers should be able <strong>to</strong><br />

– understand the concept of medical necessity<br />

and key elements of documentation<br />

– conduct a strengths based person-centered<br />

and culturally competent assessment<br />

– create a formulation or integrated summary<br />

based upon the assessment<br />

– evaluate the individual’s/families stage of<br />

change <strong>to</strong> inform and guide the planning<br />

process<br />

– help individuals/families articulate personcentered<br />

goals and discharge/transition needs


Competencies<br />

• Providers should be able <strong>to</strong><br />

– help individuals/families articulate<br />

person-centered goals and<br />

discharge/transition needs<br />

– identify barriers and establish priorities <strong>to</strong><br />

attaining the goal's<br />

– elaborate objectives <strong>to</strong> resolve barriers in<br />

partnership with the person and family served<br />

– build on strengths, choices, preferences and<br />

stage of change <strong>to</strong> recommend interventions,<br />

services, supports and other strategies <strong>to</strong><br />

promote positive change


Competencies<br />

• Providers should be able <strong>to</strong><br />

– specify a broad range of<br />

culturally-competent stage<br />

appropriate supports / services<br />

– accept the individuals’ / families’ dignity, ability<br />

<strong>to</strong> take risk and “right <strong>to</strong> fail”<br />

– facilitate/moni<strong>to</strong>r/coordinate plan<br />

implementation<br />

– provide timely update of assessment and plan<br />

– properly document plan elements and services<br />

– participate in an ongoing quality management<br />

process with outcome data


12 Aspects of Staff Transformation<br />

1. Looking forward and rebuilding the passion<br />

2. Building inspiration and belief in recovery<br />

3. Changing from treating illness <strong>to</strong> helping people<br />

with illnesses have better lives<br />

4. <strong>Moving</strong> from caretaking <strong>to</strong> empowering, sharing<br />

power and control<br />

5. Gaining comfort with mentally ill co-staff and<br />

multiple roles<br />

6. Valuing the subjective experience<br />

Mark Ragins, MD


Staff Transformation con’t<br />

7. Creating therapeutic relationships<br />

8. Lowering emotional walls and becoming a<br />

guiding partner<br />

9. Understanding the process of recovery<br />

10.Becoming involved in the community<br />

11.Reaching out <strong>to</strong> the rejected<br />

12.Living recovery values<br />

Mark Ragins, MD


Guideline Categories<br />

• Administration<br />

• Treatment<br />

• Supports


Mission and Vision<br />

• Development of mission and vision<br />

statements articulating organizational<br />

commitment <strong>to</strong> recovery and a process for<br />

achieving recovery oriented services.<br />

• Organizational review and strategic<br />

planning process that incorporates diverse<br />

viewpoints from the community of service<br />

users.


Organizational Structure<br />

• Annual budget insures adequate<br />

resources <strong>to</strong> support consumer<br />

participation in administrative processes.<br />

• Significant representation of persons in<br />

recovery on organization’s treatment and<br />

support staff.


Training and Continuing Education<br />

• Processes developed for interactions<br />

and/or communications between<br />

consumer and providers in non-clinical<br />

settings.<br />

• Establishment of core competency<br />

standards regarding knowledge of<br />

recovery principles for all staff.


Continuous Quality Improvement<br />

• Processes in place <strong>to</strong> ensure that<br />

consumers are included in CQI activities<br />

as equal partners with professionals.<br />

• Agency budgets will reflect compensation<br />

for consumer involvement in CQI activities.


Outcome Assessment<br />

• Outcome indica<strong>to</strong>rs will include items<br />

related <strong>to</strong> quality of life, recovery and self<br />

fulfilling function.<br />

• Established process for consumer<br />

participation in developing outcome<br />

indica<strong>to</strong>rs for progress in recovery.


Service Arrays<br />

• Integration of consumer, family and peer<br />

supports, disease management education<br />

and crisis management planning will be<br />

reflected in policy and procedure<br />

documents.<br />

• Establishment of services supportive of<br />

recovery processes and which incorporate<br />

self management principles.


Drowning in Help #1


Drowning in Help #2


Drowning in Help #3


The Moral of the S<strong>to</strong>ry<br />

• There may be <strong>to</strong>o many reports on drowning<br />

and not enough life preservers.<br />

• Help isn’t help if it’s not helpful <strong>to</strong> the person<br />

receiving services. It can be <strong>to</strong>xic help.<br />

• Help is always co-created between the<br />

professional and client.<br />

• <strong>Recovery</strong> is a self-directed process of healing<br />

and transformation that can be supported by the<br />

professional, peers, family and the community.


Transformation<br />

T =<br />

V = vision<br />

B = beliefs<br />

A = action<br />

(V + B + A) x (CQI) 2<br />

Resistance<br />

<strong>to</strong> change<br />

CQI = continuous quality improvement


Transformation Principles<br />

• Develop relationships with people, not<br />

disorders.<br />

• Nothing about us without us!<br />

• Practice respect.<br />

• <strong>Recovery</strong> is real!<br />

• <strong>Recovery</strong> is hard work!<br />

• <strong>Recovery</strong> is universal.<br />

• <strong>Recovery</strong> includes the whole community.


Affirmation<br />

Everybody is Somebody<br />

Nobody is a Waste of My Time


Access


What’s In A Word<br />

• Clinical language can be disrespectful<br />

– Crazy<br />

– Honey<br />

– You’re doing well for a schizophrenic<br />

– She is such a borderline<br />

– He is decompensating<br />

– She is low functioning/high functioning<br />

– He’s a harmless burnt out schizophrenic


People With Psychiatric Disabilities are<br />

Resilient<br />

I Am Not The<br />

Problem!<br />

I Am Part of the<br />

Solution


Affirmation<br />

<strong>Recovery</strong> means<br />

changing our lives,<br />

not our<br />

biochemistry


Nuts and Bolts


A Definition of <strong>Recovery</strong><br />

• <strong>Recovery</strong> is a self-determined and holistic<br />

journey that people undertake and grow.<br />

<strong>Recovery</strong> is facilitated by relationships and<br />

environments that provide hope,<br />

empowerment, choices and opportunities<br />

that promote people reaching their full<br />

potential as individuals and community<br />

members.<br />

-from “A Call for Change: Toward a <strong>Recovery</strong>-Oriented<br />

Mental <strong>Health</strong> Service System for Adults”


<strong>Recovery</strong> is Being Person-centered<br />

in Practice<br />

• The consumer as a whole person<br />

• Sharing power and responsibility<br />

• Having a therapeutic alliance<br />

• The clinician as a person<br />

• Language choices


“If you don’t know where you are<br />

going, you will probably end up<br />

somewhere else.”<br />

Lawrence J. Peter


Planning Processes<br />

• Development of collaborative process for<br />

developing continuous comprehensive<br />

service plans between consumers and<br />

providers.<br />

• Process in place <strong>to</strong> inform consumers of<br />

treatment/service options and <strong>to</strong> discuss<br />

pros and cons of each prior <strong>to</strong> service plan<br />

development.


A Plan is a Road Map<br />

Provides hope by breaking a seemingly<br />

overwhelming journey in<strong>to</strong> manageable steps for<br />

both the provider and the person served.<br />

B C D<br />

A<br />

E<br />

“life is a journey…not a destination”


Building a Plan<br />

Outcomes<br />

Services<br />

Objectives<br />

Strengths/Barriers<br />

Goals<br />

Prioritization<br />

Understanding<br />

Assessment<br />

Request for services


Goals<br />

• Three types<br />

– life goals<br />

– treatment goals<br />

– quality of life / enhancement goals<br />

• Essential features<br />

– Attainable, realistic, written in positive terms<br />

• built upon abilities / strengths, preferences and<br />

needs<br />

• embody hope<br />

• alternative <strong>to</strong> current circumstances


Barriers<br />

• What keeps a person from<br />

their goals<br />

– Intrusive or burdensome<br />

symp<strong>to</strong>ms<br />

• Challenges or needs as a result of a co-occurring<br />

disorder<br />

– Lack of resources<br />

– Need for assistance, supports, skills<br />

development<br />

– Housing, employment<br />

– Lack of relationships or meaningful activity


Strengths<br />

• Environmental fac<strong>to</strong>rs that will increase<br />

the likelihood of success:<br />

– community supports, family/relationship,<br />

support/involvement, work<br />

• Competencies/accomplishments<br />

• Past successful strategies<br />

• Motivation, interests and activities<br />

• Services are not an objective


Stages of Change and <strong>Recovery</strong><br />

• Prochaska and DiClemente<br />

• Ohio Department of MH<br />

• The Village—LA County MHA<br />

• Stanislaus County<br />

• Bos<strong>to</strong>n University Center for Psychiatric<br />

Rehabilitation Center<br />

• AACP / LOCUS


Stages of <strong>Recovery</strong> and Treatment<br />

Ohio<br />

Village<br />

Prochaska &<br />

DiClemente<br />

Stage of<br />

Treatment<br />

Treatment Focus<br />

Dependent<br />

unaware<br />

High risk/<br />

Unidentified or<br />

Unengaged<br />

Precontemplation<br />

Engagement<br />

• outreach<br />

• practical help<br />

• crisis intervention<br />

• relationship<br />

building<br />

Dependent<br />

aware<br />

Poorly<br />

coping/Engaged<br />

/not self-directed<br />

Contemplation<br />

/preparation<br />

Persuasion<br />

• psycho-education<br />

• set goals<br />

• build awareness<br />

Independent<br />

aware<br />

Coping/Self<br />

responsible<br />

Action<br />

Active<br />

Treatment<br />

• counseling<br />

• skills training<br />

• self-help groups<br />

Interdependent<br />

aware<br />

Graduated or<br />

Discharged<br />

Maintenance<br />

Relapse<br />

Prevention<br />

• prevention plan<br />

• skills training<br />

• expand recovery


Dependent<br />

Unaware<br />

Dependent<br />

Aware<br />

Independent<br />

Aware<br />

Interdependent<br />

Aware


Meeting client where they’re at…<br />

ADDICTION RECOVERY<br />

Prevention<br />

Early<br />

Intervention<br />

Pre<br />

Contemplation<br />

Contemplation Action Relapse<br />

Prevention<br />

Sustained<br />

<strong>Recovery</strong><br />

Each person is able <strong>to</strong> utilize interventions<br />

responsive <strong>to</strong> their stage of change<br />

Prevention<br />

Early Identification<br />

and Intervention<br />

Pre-<br />

Contemplation<br />

Contemplation<br />

Engaged in Active<br />

Treatment and Rehab<br />

Self<br />

<strong>Care</strong><br />

MENTAL HEALTH RECOVERY


Another view of recovery stages…<br />

Impact of the<br />

illness<br />

Life is<br />

limited<br />

Change is<br />

possible<br />

Commitment<br />

<strong>to</strong> change<br />

Actions for<br />

change<br />

Overwhelmed<br />

Not ready <strong>to</strong><br />

commit <strong>to</strong><br />

change<br />

Believes there<br />

is more <strong>to</strong> life<br />

Willing <strong>to</strong><br />

explore<br />

possibilities<br />

Taking<br />

responsibility<br />

for a new<br />

direction<br />

derived from BU Center for Psych Rehab


as suggested by<br />

Ed Knight<br />

overwhelmed<br />

by…<br />

The person is…<br />

moving<br />

beyond…<br />

…the<br />

disabling<br />

power of<br />

the<br />

illness<br />

challenging…<br />

questioning…<br />

giving in<br />

<strong>to</strong>…


Integration of Addiction and Mental<br />

<strong>Health</strong> <strong>Recovery</strong><br />

• Establishment of recovery principles as<br />

unifying concepts in provision of holistic<br />

mental health, physical health and<br />

addiction services.<br />

• The presence of co-occurring substance<br />

and mental health disorders is reliably<br />

detected through screening processes.


Advance Directives<br />

• Established process for obtaining informed<br />

advance directives from consumers during<br />

periods of relatively healthy function.<br />

• Established process for review of advance<br />

directives during periods of<br />

relapse/incapacitation.


Coercive Treatment<br />

• Development of strategies <strong>to</strong> engage and<br />

empower clients on involuntary status that<br />

are incorporated in<strong>to</strong> treatment plans and<br />

agency programming.<br />

• Demonstration of reduction in the use of<br />

coerced treatment options over defined<br />

periods.


Advocacy and Mutual Support<br />

• Active facilitation of participation of clients<br />

in advocacy organizations is<br />

demonstrated.<br />

• An agency liaison with local advocacy and<br />

support groups is identified and active.


Access Facilitating Processes<br />

• Completion of access analysis identifying<br />

systemic barriers <strong>to</strong> receiving services.<br />

• Service users report satisfaction with their<br />

access <strong>to</strong> services they have chosen.


Family Services<br />

• Family involvement in agencies will be<br />

reflected in educational, social and<br />

advocacy programming by the agency.<br />

• Liaison and collaboration with advocacy<br />

groups will be reflected in family oriented<br />

programming.


Employment and Education<br />

• Development of an array of employment<br />

and training opportunities with various<br />

levels of support.<br />

• Process for vocational counseling and<br />

support is integrated with other aspects of<br />

the recovery process.


Housing<br />

• Consumers feel that their housing choices<br />

are respected <strong>to</strong> the greatest extent<br />

possible.<br />

• A wide array of housing options and<br />

available, including various <strong>to</strong>lerant<br />

housing options.


Medication<br />

• Medication is not just an MD thing.<br />

• What is individual’s role<br />

• Decisional uncertainty.<br />

• Education.


Principles<br />

• Use in Conjunction with Psycho-social<br />

Approaches.<br />

• Simplicity.<br />

• Timing.<br />

• Target Symp<strong>to</strong>ms/Diagnostic Clarity<br />

(substance induced vs real).<br />

• Understand consumer's perspective.<br />

• Emotional climate.


<strong>Community</strong> <strong>Care</strong> RoadMAP Project<br />

• Medication algorithm specific <strong>to</strong> schizophrenia,<br />

consumer portion applicable <strong>to</strong> all illnesses.<br />

• Educational support <strong>to</strong> physicians, consumers,<br />

families.<br />

• Four Allegheny County agencies provide at 7<br />

sites.<br />

• RoadMAP facilita<strong>to</strong>rs and <strong>Community</strong> <strong>Care</strong> meet<br />

on a regular basis.<br />

• Facilita<strong>to</strong>r trainings scheduled in Oc<strong>to</strong>ber for two<br />

agencies in both Berks and Chester Counties.


RoadMAP <strong>to</strong> <strong>Recovery</strong><br />

• A quality improvement initiative designed<br />

<strong>to</strong> involve consumers, practitioners, family<br />

members and supporters in a unified effort<br />

<strong>to</strong> practice evidence-based medication<br />

prescribing <strong>to</strong> promote optimal consumer<br />

recovery.


SAMHSA Evidence Based<br />

Practices<br />

• Illness Management and <strong>Recovery</strong>.<br />

• Assertive <strong>Community</strong> Treatment.<br />

• Family Psychoeducation.<br />

• Supported Employment.<br />

• Integrated Dual Diagnosis Treatment.<br />

• http://mentalhealth.samhsa.gov/cmhs/communitys<br />

upport/<strong>to</strong>olkits/about.asp


Effective Use of Resources<br />

• Progressive Continuums.<br />

• Overlapping and Integrated Levels of<br />

Resource Intensity.<br />

• Linking Phases of Treatment.<br />

• Quality Processes <strong>to</strong> Enhance Utilization.


Comprehensiveness<br />

• Includes an array of arrangements<br />

sufficient <strong>to</strong> meet all identified needs.<br />

• Case management, child care, residential<br />

support, financial assistance, mutual<br />

support, etc.


Coordination and Integration<br />

• Concurrent involvement of agencies on<br />

both sides of the transition occurs.<br />

• Information sharing.<br />

• System creates rational incentives for<br />

coordination.


Continuity in Planning<br />

• Building on established treatment plans<br />

when successful.<br />

• Plan is continuous across entire episode<br />

of illness/disability.<br />

• Regional standardization of planning<br />

formats.


Support System Involvement<br />

• Family and other significant members of<br />

support system, as identified by service<br />

user, <strong>to</strong> be included in planning process.<br />

• Significant efforts <strong>to</strong> enlist participation are<br />

documented .


Cultural Sensitivity<br />

• Recognition of individual’s beliefs,<br />

cus<strong>to</strong>ms, and social context in planning<br />

process.<br />

• Transition plan reflects these cultural<br />

considerations.


Prevention<br />

• Relapse prevention, using his<strong>to</strong>rical<br />

context for episodes of illness,<br />

incorporated in<strong>to</strong> the plan.<br />

• Appropriate use of community resources.


Resource Access<br />

• Maximize access <strong>to</strong> available resources.<br />

• Encourage au<strong>to</strong>nomy and recovery in<br />

obtaining necessary resources.


<strong>Community</strong> <strong>Care</strong> Initiatives<br />

• CTT.<br />

• RoadMAP.<br />

• Collaboration with ACCR.<br />

• <strong>Recovery</strong> Conferences.<br />

• <strong>Recovery</strong> Institutes.


Collaboration: Allegheny County of<br />

Coalition for <strong>Recovery</strong><br />

• Group of consumers, families, agency and<br />

county representatives, and other stakeholders.<br />

• Resilience and children/youth statements.<br />

• Universality statement.<br />

• Social Marketing Campaign.<br />

• Booklet development.<br />

• Dialogues.<br />

• Development of community partnerships.


Success is not final, failure is not<br />

fatal: it is the courage <strong>to</strong> continue<br />

that counts.<br />

Wins<strong>to</strong>n Churchill


Concluding Thoughts<br />

(How Does Each Of Us)<br />

Become the change that we want <strong>to</strong> see in the<br />

world.<br />

Mohandas Gandi<br />

(Can we become)<br />

A small group of thoughtful people can change the<br />

world. Indeed, it's the only thing that ever has.<br />

Margaret Mead<br />

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