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David Smith and Jennifer Zosky - Ontario College of Social Workers ...

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St<strong>and</strong>ardized Reports Sample:<br />

Agreement Report – Most Recent<br />

Consumer & Staff OCAN Pairs<br />

34<br />

St<strong>and</strong>ardized Reports Sample:<br />

Change in Unmet Need Over Time –<br />

Consumer Self-Assessment<br />

35<br />

What they’ve done<br />

An Evidence-based Approach<br />

Who<br />

CMHA<br />

Cochrane<br />

New<br />

Liskeard<br />

Centre<br />

OCAN Element<br />

Domain 5:<br />

Daytime<br />

Activities<br />

Domain 15:<br />

Company<br />

Indicator<br />

OCAN reports revealed that<br />

the #1 unmet need is around<br />

company; further confirmed<br />

through OCAN<br />

conversations<br />

OCAN-inspired<br />

Change<br />

Extended centre<br />

hours to include<br />

evenings <strong>and</strong><br />

weekends<br />

Oak Centre<br />

Clubhouse<br />

Domain 15:<br />

Company<br />

Domain 16:<br />

Intimate<br />

Relationships<br />

OCAN reports revealed a<br />

high score for need around<br />

company <strong>and</strong> intimate<br />

relationships; OCAN<br />

conversation confirmed<br />

members that had lost touch<br />

with family <strong>and</strong> friends were<br />

ready to reunite with them<br />

Introduced online<br />

social networking<br />

sites (e.g.,<br />

Facebook) to<br />

members who were<br />

becoming more techsavvy<br />

36<br />

12

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