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David Smith and Jennifer Zosky - Ontario College of Social Workers ...

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Implementation Approach<br />

Planning<br />

Strategy<br />

Change Management<br />

Strategy<br />

Communications<br />

Strategy<br />

Business Process<br />

Strategy<br />

Technology<br />

Strategy<br />

Education & Training<br />

Strategy<br />

Support<br />

Strategy<br />

40<br />

Implementation Support<br />

41<br />

Regional support<br />

Project education specialists<br />

Implementation leads<br />

Business implementation analysts<br />

Specific help<br />

Subject matter experts in<br />

business process,<br />

technology, clinical issues,<br />

communications, client<br />

leader, privacy <strong>and</strong> security<br />

Training <strong>and</strong> education<br />

Educators to train on a<br />

series <strong>of</strong> education modules<br />

User<br />

Getting prepared<br />

Information sessions <strong>and</strong><br />

kick-<strong>of</strong>f<br />

Getting together<br />

On-site support as<br />

required <strong>and</strong> available<br />

Accessing resources<br />

CCIM Website<br />

Reaching the project<br />

Support Centre<br />

Implementation Team<br />

Staying updated<br />

Regular touch points –<br />

teleconference/WebEx<br />

Questions<br />

42<br />

14

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