Bligh Voller Nield Case Study
Bligh Voller Nield Case Study
Bligh Voller Nield Case Study
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<strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong> <strong>Case</strong> <strong>Study</strong><br />
“Through the integration of MAILsweeper for SMTP, CaptureMail<br />
for MIMEsweeper and ManageEzy as our email scanning and<br />
archival system, we have been able to address the difficult<br />
issue of risks associated with electronic correspondence with a<br />
manageable and easy to use solution”<br />
James Peet – National IT Manager, <strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong><br />
www.bvn.com.au<br />
PRODUCTS DEPLOYED:<br />
• MAILsweeper for SMTP<br />
• CaptureMail for MIMEsweeper<br />
• ManageEzy<br />
DATE OF INSTALLATION: May<br />
2001<br />
NUMBER OF USERS: 250<br />
REASONS FOR CHOOSING THE<br />
SOLUTION:<br />
• The need for policy based archiving<br />
to archive a large amount of<br />
business related email entering and<br />
leaving the organization<br />
• The ability to integrate the archiving<br />
policy from within the content<br />
security policy of the business<br />
• The simplicity of extracting the<br />
archive to DVD for safe, offsite<br />
storage<br />
Overview<br />
<strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong> is a national<br />
architectural practice with a major<br />
presence in the eastern seaboard<br />
capitals and over 75 years of<br />
experience. It is one of Australia’s<br />
largest architectural practices.<br />
The firm’s portfolio covers a wide and<br />
varied client base. Recent examples<br />
include:<br />
• National Australia Bank<br />
Headquarters, Docklands<br />
Melbourne<br />
• Telstra Stadium (formerly known<br />
as Stadium Australia) *<br />
• Sydney International Tennis<br />
Centre<br />
• Terminal 2, Sydney Airport<br />
(formerly Ansett terminal)<br />
• St Vincent’s Hospital<br />
Redevelopment, Sydney<br />
• Lavarack Barracks, Townsville<br />
• Projects in Athens and Beijing for<br />
forthcoming Olympic Games<br />
* by <strong>Bligh</strong> Lobb Sports Architecture, a joint<br />
venture between <strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong> and Lobb<br />
Sports<br />
Challenge<br />
After the implementation of company<br />
wide email, email became a crucial<br />
communication tool to <strong>Bligh</strong> <strong>Voller</strong><br />
<strong>Nield</strong>. However, the potential for<br />
increased litigation risk was high due to<br />
direct correspondence between staff<br />
and clients, consultants or contractors.<br />
What was needed was an archival<br />
solution that captured all business<br />
related emails as well as project<br />
centered email repositories to<br />
encourage communication and<br />
collaboration between team members.<br />
An essential consideration of the<br />
solution was the ability to eliminate<br />
viruses, spam and other non-work<br />
related emails from the archive. It was<br />
critical to maintain an effective control<br />
over the archive’s content and size to<br />
avoid an unmanageable amount of data<br />
from complicating the retrieval process.
<strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong> <strong>Case</strong> <strong>Study</strong><br />
Solution<br />
According to James Peet, <strong>Bligh</strong><br />
<strong>Voller</strong> <strong>Nield</strong>’s National IT<br />
Manager, Clearswift’s<br />
MAILsweeper for SMTP<br />
implements the gateway content<br />
security policy. This ensures<br />
viruses, spam and unwanted file<br />
types are appropriately managed<br />
before they enter the company.<br />
Then, true work related emails<br />
that require archiving are<br />
“captured” by CaptureMail for<br />
MIMEsweeper. CaptureMail for<br />
MIMEsweeper then submits those<br />
emails to the archive.<br />
Redmap’s ManageEzy is then<br />
used to index, store, search and<br />
retrieve emails from this library of<br />
correspondence. Email can very<br />
easily be retrieved by searches<br />
based on a variety of email<br />
attributes including sender,<br />
recipient, date, subject, body,<br />
attachment name(s) and the e-<br />
mail’s original MAILsweeper<br />
classification. This flexibility allows<br />
the search request to be<br />
customized to meet the searcher’s<br />
exact requirements.<br />
It’s important that while continuing<br />
to expand, the archive does not<br />
grow to an unmanageable size.<br />
“The archive currently grows by<br />
5Gb of email per month” James<br />
emphasizes.<br />
To assist, each month a number of<br />
circulate DVD’s are created which<br />
are securely stored offsite for safe<br />
keeping. Each individual DVD<br />
contains both the data and a search<br />
engine allowing full text searching<br />
of the DVD content from any DVD<br />
capable computer.<br />
ManageEzy makes the organization<br />
of this huge amount of data truly<br />
manageable. Using the circulate<br />
function, data sets of predetermined<br />
sizes can be easily<br />
created, making the separation of<br />
data across multiple media types<br />
easy and manageable. “Through<br />
the integration of MAILsweeper,<br />
CaptureMail for MIMEsweeper and<br />
ManageEzy as our email scanning<br />
and archival system, we have been<br />
able to address the difficult issue of<br />
risks associated with electronic<br />
correspondence with a manageable<br />
and easy to use solution” says<br />
Peet.<br />
Implementation<br />
With MAILsweeper for SMTP<br />
already installed, there was<br />
confidence that <strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong>’s<br />
email policies were being enforced.<br />
Because the MAILsweeper server<br />
also acted as the archive server,<br />
both CaptureMail for MIMEsweeper<br />
and ManageEzy were installed on<br />
the same server. Additionally an<br />
SQL database was also required.<br />
The archiving policy was then<br />
implemented and from then on, all<br />
emails were archived.<br />
Results<br />
The seamless integration between<br />
MAILsweeper for SMTP,<br />
CaptureMail for MIMEsweeper and<br />
ManageEzy has resulted in an<br />
effective email archiving solution.<br />
With the archive sanitized by<br />
MAILsweeper to contain only<br />
relevant email, <strong>Bligh</strong> <strong>Voller</strong> <strong>Nield</strong><br />
has been able to implement a<br />
process to ensure maximum email<br />
retention and minimum exposure to<br />
risk. With ManageEzy’s simple to<br />
use interface, email searches can<br />
accurately be translated into<br />
efficient retrievals, resulting in only<br />
the required email(s) being<br />
returned back to the user.<br />
Database size and database<br />
exports are being controlled by<br />
ManageEzy’s circulate feature,<br />
ensuring offline storage and email<br />
backup policies are being adhered<br />
to.