Sewerage leaflet - South West Water

■
Qualification must also satisfy economic criteria to ensure that a public sewer
connection is an economically viable solution.
It is also necessary that the most appropriate solution is to provide a public sewer,
but this will be judged once the extent of the problem is known.
Normally the problem will be a long-standing one. There will often have been
correspondence with the Environment Agency or with the Environmental Health
Department of your Local Authority. In the most serious cases, these bodies may be
prepared to take action by issuing formal notices, or they may already have done so.
How much does it cost?
A householder connecting to the new sewerage system will be responsible for
■ Payment of the standard Infrastructure Charge for the sewerage service.
■ Payment of the standard Connection Charge.
■ The cost of installing the drain to connect your property to the new sewer and
making the connection.
■ Making safe any private systems no longer required.
Once the connections are completed, householders will be billed for the sewerage
service in the normal way.
What do I need to do and
what then happens?
If you think that you and your neighbours have a problem with your existing private
sewerage system which could be resolved by the provision of sewerage facilities,
then you may contact South West Water Limited, the Environment Agency or your
local Environmental Health Officer as appropriate.
In normal circumstances, the Environment Agency or the Local Authority will
undertake some survey work to establish the extent of the problem to determine the
details of the existing private systems if any, and whether adequate maintenance has
been carried out.
8
Services Helpline: 0800 169 1144