2012 Grand Final Ballot reserved seat booking guide - Melbourne ...

ACCESS
AFL GRAND FINAL ARRANGEMENTS
AND RESERVED SEATS BOOKING GUIDE
Saturday September 29, 2012
All Full members (including Honorary Life and 50-year members), Honorary Cricket, Playing and Temporary
members and annual Guest cardholders may attend the Grand Final on presentation of their valid membership card.
All members attending any AFL finals match are reminded that they must have renewed their membership for the
2012/13 season for their card to be valid for entry. Payment is also required for an annual Guest card for those
members eligible to purchase one
Members wishing to include an annual Guest card in their registration will not be able to select a seating preference
that includes Level 2. This process, which prohibits Guest cardholders from accessing seating on levels 2 and 3
without internal passes, is consistent across all events.
SEATING ARRANGEMENTS
Reserved seats
Approximately 13,000 pre-purchased reserved seats will be allocated to successful applicants in a random ballot
following the registration period, which will run from Wednesday, August 22 to Monday August 27. A valid
membership card or annual Guest card must be used for entry.
Unreserved seats
In addition to the pre-purchased reserved seats, there will be approximately 8500 walk-up seats and more than 1000
standing spaces available on the usual first-in, best-dressed basis when the gates open.
After you occupy a seat on levels 1, 2 or 3, an attendant will issue you with a reserved seat ticket for that particular
seat for your retention for the day. Attendants will start issuing individual reserved seat tickets within approximately
15-20 minutes of the gates opening or soon after your arrival. Once you occupy a seat, please remain until you
receive a ticket from the attendant. On Level 4, seat tickets will be distributed on the concourse from the stairwells
leading to each bay.
Seat saving for latecomers is not permitted and seats will only be issued when cardholders are present. Under no
circumstances will tickets be issued to cardholders not in attendance.
QUEUING PROCEDURES
Members may queue for walk-up seating at the members’ entrance at Gate 2. Apart from comfort breaks, members
must remain in the queue and not leave items in their place. Chairs, bags, rugs, etc. left unattended for long periods
will be removed from the queue.
One person in the queue represents one spot. That is, latecomers are not able to join friends already in the queue.
MCC and security staff will be assigned to continually patrol and monitor the queue. Complimentary tea and coffee
points will be available for those queuing throughout the morning.
In the interest of safety for all, members are asked to enter the Reserve in a safe, responsible and orderly manner.
Running in the queue and to the seating areas once inside the gates is not permitted.
DISABLED SEATING AND WHEELCHAIR SPACES
There is a limited number of seating and wheelchair spaces available for booking by members with a disability. A
booking form can be obtained from the club website or by contacting the club office. Applications for these spaces
should be made by mail, fax or email direct to the club (membership@mcc.org.au). These applications will need to
be received between the booking period of Wednesday August 22 and Monday August 27. This year, a ballot will be
conducted by Ticketek to allocate the available spaces.
MEMBERS DINING ROOM ARRANGEMENTS
Registrations for spaces in the Members Dining Room will be taken on Monday September 24 from 9.00am until
5.00pm. Applications can be made via the club website (www.mcc.org.au) or phone (03) 9657 8888. If applications
exceed capacity (as expected) a random ballot for spaces will be conducted. Members should note that there will be
NO reserved seats issued in front of the dining room to successful dining applicants.

RESERVED SEATS BOOKING GUIDE
ELIGIBILITY FOR THE BALLOT
Entry in the ballot is open to Full members (including Honorary Life and 50-year members), Honorary Cricket,
Playing and Temporary members, as well as annual Guest cardholders. Restricted and Restricted Junior members are
not eligible for admission to the Grand Final and therefore are not able to enter the reserved seat ballot.
COST
The cost of a reserved seat is $25.00 (incl. GST). A deposit of $5.00 per seat is payable on registration.
Once the ballot is drawn, unsuccessful applicants will have their deposit fully refunded to their credit card and successful
applicants will have the balance of the reserved seat price ($20.00 per seat) charged to their credit card.
If you are experiencing any problems while registering for the ballot, or do not have all booking details, please do
not proceed with your booking as a $5.00 fee will apply to all bookings that require alterations subsequent to the
initial booking.
REGISTERING FOR THE BALLOT
Registrations can be made from Wednesday August 22 to Monday August 27. Members will be able to register their
applications in the ballot for a reserved seat via internet or phone during the following times:
o Internet:
o Phone:
August 22 at 9.00am until August 27 at 7.00pm
August 22–26 (9.00am – 9.00pm), August 27 (9.00am – 7.00pm)
At the completion of the registration period on Monday August 27, approximately 13,000 seats will be allocated by
a random computer ballot. All members who have registered within the period will have equal opportunity to secure
seats.
Please note that a membership barcode can only be entered in the ballot once, regardless of whether it has been
entered via internet or phone. You may only apply for one reserved seat per valid MCC membership card barcode.
For example, if you wish to apply for four seats you must have four eligible and valid barcode numbers to enter all in
the one registration.
RESERVED SEATING SELECTION OPTIONS
Members will have the option to include or exclude their application from Level 4 reserved seating as part of their
booking. Registrations that include Guest cardholders will have two options when applying:
For registrations of members only:
o Level 1, 2 or 4
o Level 1 or 2 only.
For registrations including a Guest cardholder:
o Level 1 or 4
o Level 1 only.
The ballot will be drawn randomly in two stages. The first stage will be conducted with all applications included
for reserved seats on levels 1 and 2 giving each application an equal chance of success. The second stage will be for
reserved seats on Level 4 and only applications that have requested seating on this level will be included.
Note: Registrations including Guest cards that are drawn in the first stage will be allocated a seat on Level 1.
HOW THE BALLOT WORKS
Once you have entered the ballot, ALL membership card barcodes will be checked for validity. Following the
conclusion of the ballot period, registrations will be randomly selected for allocation of reserved seats. For those
members who are registering on behalf of others, please note that the My Ticketek account holder will be notified
of the ballot result by Friday September 7. Successful applicants will receive their reserved seat tickets in the mail by
that date.
If no correspondence regarding the ballot outcome has been received by Friday September 7, please contact the club.

“NO SHOW” PENALTY AND TRANSFER OF SEATS
Please note the club will impose a penalty on members who have secured a reserved seat but do not attend the 2012
Grand Final, in that they will not be eligible to enter the ballot for reserved seats at next year’s Grand Final.
If you or anyone else in your booking is unable to use the reserved seat(s) allocated, then please return the reserved
seat tickets to the club and we will attempt to sell them to members on the waiting list who were unsuccessful in the
ballot. Please check the website or contact the club to obtain the correct procedure for this process.
Alternatively, if you wish to transfer your reserved seats to another Full member, please notify the club of the member
you are transferring the seats to so we can update our records accordingly. The advice must be received by the club
no later than 5.00pm on Thursday September 27.
IMPORTANT INFORMATION
• There are NO visitor tickets available for the Grand Final.
• Membership renewals for 2012/13 MUST be paid in order for membership cards to be valid at the turnstiles
for any AFL finals match, including the Grand Final.
• Reserved seat tickets DO NOT admit to the ground. A valid photo ID membership card or annual Guest
card must be used to enter the turnstiles.
HOW TO REGISTER
‣ ONLINE BOOKING
For the most efficient booking process we recommend members complete the online registration. Please visit the club
website (www.mcc.org.au) for a link to the appropriate page on the Ticketek website (www.ticketek.com.au).
Members wishing to register online will need to set up a My Ticketek account prior to completing their ballot
application on the Ticketek website if they have not done so before.
Registering online will follow the same process as for purchasing visitor tickets for all other AFL matches on the
Ticketek website, except there will be a dedicated page for the ballot.
The following steps will be required (if you are already a My Ticketek member):
o Enter barcodes
o Select seating preference
o Select reserved seat quantity
o Confirm your personal details
o Read and agree to the terms and conditions
o Submit application and make deposit payment.
‣ TELEPHONE BOOKING
For telephone registrations, please call the MCC’s booking service line on 1300 136 961.
A Ticketek customer service team member will personally take your booking. This will not be an automated system.
‣ GROUP BOOKING
Members wishing to sit together MUST register in the one booking. There is a maximum of eight seats per
application. You will need to provide a valid membership card barcode number for each reserved seat you are
applying for. Therefore, for three reserved seats you will need three eligible and valid membership card barcodes.
Members should note that applications with more than one seat are ONE-IN-ALL-IN or ONE-OUT-ALL-OUT,
depending on the luck of the draw.

BOOKING CHECKLIST
To assist in completing your ballot application for the ballot, we suggest you have on hand the following items:
o
The 12-digit barcode on the membership cards of ALL members (max. eight) included in your application
(once again, please remember you can only book as many seats as the number of valid barcodes you have).
o A valid credit card (valid until at least September 2012)
o
o
o
o
o
Seating preference for members only are:
o Level 1, 2 and 4 or
o Level 1 and 2 only
Seating preference for members and/or guest cardholders are:
o Level 1 and 4 or
o Level 1 only
Number of seats (max. eight)
Preferred mailing address for reserved seats (if successful)
A pen to record your account number.
For your convenience, write the valid barcodes numbers in your booking in the space below:
1.
2.
3.
4.
5.
6.
7.
8.
If you require assistance with any part of the online registration process, please do not hesitate to contact one of our
Member and Customer Services representatives on (03) 9657 8888.
AFL GRAND FINAL 2012
MCC MEMBERS RESERVE SEATING PLAN