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AFamilyAffair…<br />

AMessagefrom<br />

thePresident<br />

WELCOME TO MEMORIAL HOSPITAL’S 2006 REPORT<br />

TO OUR COMMUNITY! The theme for this year’s report,<br />

“Facing a Healthy Future,” could not be more fitting. We<br />

experienced significant growth over the past year in key service<br />

areas and finished the year with a healthy bottom line. We<br />

believe our continued success is due in large part to our<br />

associates, physicians and volunteers — they are the faces of<br />

<strong>Memorial</strong>.<br />

Our niche in the marketplace is providing quality care with a<br />

personal touch. We have found that our focus on personal<br />

attention enhances the healing process and makes our patients<br />

feel truly at home.<br />

It is gratifying as the CEO to receive letters from patients and<br />

their families on a weekly basis thanking <strong>Memorial</strong> associates<br />

and physicians for the one-on-one attention they received. We<br />

recognize that no one enjoys coming to the <strong>Hospital</strong>, but we<br />

can make the experience a little less stressful by showing we<br />

genuinely care.<br />

I would like to take this opportunity to thank our associates,<br />

physicians and volunteers for making <strong>Memorial</strong> the health care<br />

provider of choice for a growing number of York Countians.<br />

It’s because of their smiling faces that our future looks bright.<br />

Sarah Thompson and her two daughters,<br />

Lora and Lana, have worked at <strong>Memorial</strong><br />

for a combined 68 years.<br />

Sally J. Dixon<br />

President and CEO<br />

Sincerely,


LittleThingsMakea<br />

BigDifference<br />

THIS YEAR, MEMORIAL FORMED AN AMENITIES<br />

COMMITTEE that was charged with developing and<br />

implementing a plan to offer extras to patients that will<br />

transform what they consider a good stay at our <strong>Hospital</strong> into<br />

a great stay.<br />

The committee — comprised of representatives from<br />

departments throughout the <strong>Hospital</strong> — received their<br />

inspiration from an unlikely source, the hotel industry.<br />

<strong>Memorial</strong> looked at what hotels were offering to make their<br />

guests more comfortable.<br />

In the first year, the committee has implemented many<br />

amenities, including Candlelight Meals for two for families<br />

celebrating their new addition, new beds and pillows, daily<br />

newspapers, back rubs for patients, robes, pajama bottoms, an<br />

evening snack of cookies and milk, ear buds, internet access in<br />

common areas and notepads for patients to write down<br />

questions for their caregivers.<br />

Our newest amenity that started last fall is a concierge service<br />

located by the Outpatient entrance of the <strong>Hospital</strong>. Concierges<br />

greet patients and visitors, direct them to their destinations and<br />

provide answers to questions. “Patients and visitors are often<br />

apprehensive when they are coming to the <strong>Hospital</strong> and a<br />

smiling face to greet them and help them get to their<br />

destination has proven to be very popular,” said Josette Myers,<br />

director of Community Relations and Development.<br />

After all, at <strong>Memorial</strong> <strong>Hospital</strong>, we know little things<br />

make a big difference.


ABestPlacetoWork…<br />

FiveYearsinaRow<br />

A LOT HAS CHANGED FOR CHERYL ITURMENDI, a<br />

licensed practical nurse in the Industrial Resource Center, since<br />

she first joined the staff of <strong>Memorial</strong> <strong>Hospital</strong>. At that time she<br />

and her husband, Pedro (who recently retired from <strong>Memorial</strong>),<br />

had three small children, and they were just beginning their<br />

lives together. She said time has gone by fast…at home and at<br />

work. Now her children are grown and are raising their own<br />

families, and she recently celebrated her 30th anniversary at<br />

<strong>Memorial</strong> <strong>Hospital</strong>.<br />

It comes as no surprise to Cheryl that <strong>Memorial</strong> was recently<br />

named one of the Best Places to Work in Pennsylvania for the<br />

fifth year in a row. “I love it here,” she said. “I will be here<br />

until I retire!”<br />

“We really take the time to care for our patients at <strong>Memorial</strong>.<br />

Our patients are our priority,” Cheryl added.<br />

On a personal note, Cheryl enjoys working with her co-workers<br />

and feels appreciated for the work she does. “I have made<br />

lifelong friends at <strong>Memorial</strong>. This is not just where I work —<br />

this place is like a second home to me,” she added.<br />

Cheryl is one of nearly 100 <strong>Memorial</strong> associates who<br />

have worked at the <strong>Hospital</strong> for 25 or more years. A<br />

full list of these associates is in the back of this report.


NursingFocuson<br />

CustomerService<br />

REGULAR CHECK-UPS ARE IMPORTANT…and no one<br />

knows that better than <strong>Memorial</strong> <strong>Hospital</strong>. To check the pulse<br />

of our customer service program, <strong>Memorial</strong> participates in<br />

Press Ganey, the nation’s leading health care satisfaction firm.<br />

Over the past twelve months, our Press Ganey scores for<br />

inpatients have made continuous and dramatic improvements,<br />

with <strong>Memorial</strong> <strong>Hospital</strong> reaching the 82nd percentile in our<br />

peer group.<br />

“The scores and surveys are important to our mission,” said<br />

Sue Gordon, vice president of Patient Services. “This year<br />

we formed customer service committees on the nursing<br />

units to review the scores and recommend areas for<br />

improvement.” Some of the new initiatives include<br />

providing ear buds to reduce patient noise, giving thank<br />

you cards to patients upon discharge, enhancing meal<br />

delivery and providing incentives to staff for meeting or<br />

exceeding goals. “The improvements involved teamwork<br />

and raising awareness,” said Deb Quackenbos, nurse<br />

manager of the Critical Care Unit. “The nursing staff is<br />

very conscious of what they are doing.”<br />

“When we focus on our patients’ comfort and safety, it<br />

encourages them to participate in their care, and that<br />

focus creates a win-win situation for the patient and the<br />

hospital,” said Sue.


Supporting<strong>Memorial</strong><br />

MeansGivingthe<br />

CommunityaChoice<br />

JIM ZARFOSS FIRST GOT INVOLVED WITH<br />

MEMORIAL HOSPITAL in the 1980’s when he was the<br />

managing broker for the company that insured <strong>Memorial</strong>. “I<br />

didn’t know a lot about <strong>Memorial</strong>,” Jim remembered. “But I<br />

was intrigued that the <strong>Hospital</strong> was so committed to giving<br />

York County a choice for quality health care.”<br />

In 1992, Jim joined the board and was the chairman from<br />

1994 to 1998. He currently is the Board chair of <strong>Memorial</strong><br />

Health Systems and the Surgical Center of York and is a<br />

member of the <strong>Memorial</strong> <strong>Hospital</strong> Board.<br />

Jim not only gives his time to <strong>Memorial</strong>, but his resources as<br />

well. He and his wife, Jane, make a generous annual gift to<br />

<strong>Memorial</strong> through the York County Community Foundation,<br />

and they are also members of the Elmwood Society, which was<br />

started last year to recognize donors who have remembered<br />

<strong>Memorial</strong> in their wills or estate plans.<br />

Why do they choose to support <strong>Memorial</strong>? “We think it is<br />

important to offer our community a choice for their health care.<br />

Competition promotes quality and manages costs,” Jim said.<br />

In addition, as patients they enjoy the culture at <strong>Memorial</strong>. “I<br />

love the family feeling,” said Jane. “The staff wants to get to<br />

know you personally. Their caring is compassionate.”<br />

“The other reason we support <strong>Memorial</strong> is because <strong>Memorial</strong><br />

supports the community with their volunteer and financial<br />

resources,” Jim added.


ExceedingPatient<br />

Expectations<br />

FOR THE PAST SEVERAL YEARS, <strong>Memorial</strong>’s Emergency<br />

Department (ED) has experienced significant growth in the<br />

number of patients seeking care. Five years ago, the ED was<br />

treating 23,000 patients and this year that number grew to<br />

more than 33,000.<br />

To handle this increasing demand for emergency services,<br />

<strong>Memorial</strong>’s associates look for innovative ways to move<br />

patients efficiently through the department. FastER, now in its<br />

third year, has definitely been a successful service because it<br />

treats patients with less severe emergencies more quickly,<br />

which in turn frees up space in the ED for more serious<br />

emergencies. “The key to our success with FastER is that the<br />

patients do not have to decide if they have a minor or major<br />

emergency,” said Marcia Feehan, manager of <strong>Memorial</strong><br />

<strong>Hospital</strong>’s ED. “All patients come to the same Emergency<br />

Department door and at triage, we decide if they can be seen<br />

in FastER.”<br />

Other ED initiatives that have helped to enhance<br />

patient flow, include:<br />

• Patient Flow Technicians — These certified EMT’s are<br />

assigned to a physician to enhance communication and<br />

workflow in the ED. This gives physicians more time to<br />

spend with patients. And, with the new capability to sign<br />

patient records electronically, physicians are more flexible<br />

and accessible.<br />

• Vascular Access Technicians — VATS are responsible for<br />

drawing blood and starting IV access while the ED nurse is<br />

gathering the medication, which helps to speed up specimen<br />

turn-around times.<br />

• Crisis Manager — Patients and their families facing crisis<br />

issues such as death, domestic violence and mental health<br />

now have the services of a social worker available to them<br />

in the ED.<br />

“At <strong>Memorial</strong>, the patients come first,” said Marcia. “We<br />

are constantly striving to exceed their expectations!”


ReinvestingintheLatest<br />

Technology<br />

DELIVERING FASTER AND MORE EFFICIENT PATIENT<br />

CARE is at the core of <strong>Memorial</strong> <strong>Hospital</strong>’s state-of-the-art<br />

Picture Archiving and Communications System (PACS). This<br />

advanced computer-based technology is able to digitize x-rays<br />

and scans, generate instant images that are clearer and easier<br />

for radiologists to enhance, and store the information for<br />

physicians and caregivers to view anytime through a secure<br />

Internet network.<br />

“The images are immediately available to me,” said Dr. Terry<br />

York, chairman of <strong>Memorial</strong> <strong>Hospital</strong>’s Radiology Department.<br />

“We have voice activation software integrated with PACS, which<br />

allows us to dictate a report and self-edit. For referring<br />

physicians it is great because they are getting the information<br />

more quickly, and it allows for faster treatment for the patient.”<br />

<strong>Memorial</strong> has invested more than $2 million in the PACS<br />

system. Savings from eliminating traditional film and film<br />

management costs coupled with improved accuracy and<br />

workflow has Dr. York excited about the impact of PACS on<br />

future patient care. “In the near future, <strong>Memorial</strong> <strong>Hospital</strong> will<br />

be able to install this software in physicians’ offices so they can<br />

access their own patient records online. It will save time and<br />

reduce costs.”<br />

A Picture Archiving and Communications System (PACS) is<br />

an example of <strong>Memorial</strong>’s commitment to reinvest in the<br />

latest technology. In the past year, <strong>Memorial</strong> invested<br />

$7.5 million in technology.


CommitmenttoQuality<br />

TO PROVIDE PREMIER CARE, <strong>Memorial</strong> <strong>Hospital</strong> is<br />

continually looking for ways to enhance our delivery of quality<br />

services. Our participation this year in the 100,000 Lives<br />

Campaign, sponsored by the Institute for Healthcare<br />

Improvement (IHI), is a fine example. The campaign<br />

encouraged health care organizations across the country to<br />

implement a number of best practices that are proven to reduce<br />

mortality and strengthen patient safety.<br />

<strong>Memorial</strong> chose to address five issues: rapid response teams,<br />

surgical site infection, central line infection, acute myocardial<br />

infarction care and ventilator-associated pneumonia. In all<br />

areas, we have realized remarkable improvement, such as<br />

a nearly 60 percent decrease in cardiac code blues and a<br />

68 percent drop in central line infections. “The initiatives<br />

we worked on were focused on preventing errors,” said<br />

Susan Nelson, vice president of Quality.<br />

<strong>Memorial</strong> also was the only hospital in York County and<br />

one of only 11 hospitals in the state to receive a $48,000<br />

software technology grant from the Pennsylvania Health<br />

Care Cost Containment Council and the Highmark<br />

Foundation. The new software will free our infection<br />

control staff from manual laboratory data collection<br />

and allow them to focus better on finding and<br />

preventing the causes of hospital-acquired infections.<br />

“Currently, the process is very labor intensive, but this<br />

software moves us away from that,” said Susan. “This<br />

is a huge step forward.”


TakingtheLeadfora<br />

HealthyCommunity<br />

MEMORIAL HOSPITAL BELIEVES TO HAVE A<br />

HEALTHY COMMUNITY we need to provide the best quality<br />

health care available, but we also have to do more. Rooted<br />

deep in <strong>Memorial</strong>’s mission is our commitment to make health<br />

care available to all, regardless of a person’s ability to pay. In<br />

the past year, <strong>Memorial</strong> has provided care to more than 11,000<br />

uninsured and underinsured children and adults.<br />

But there is still more we can do. <strong>Memorial</strong> is committed to<br />

contributing time and resources to nonprofits that are making<br />

York County a healthy place to live, work and play. One way<br />

we show our commitment is through volunteering. <strong>Memorial</strong><br />

<strong>Hospital</strong> associates serve on various nonprofit boards and<br />

committees throughout the community and in the past year,<br />

donated more than 7,000 hours of volunteer time. In addition,<br />

the <strong>Hospital</strong> donated $100,000 to various community projects<br />

that benefit the health and well-being of York residents. This<br />

idea of giving back continues to spread — <strong>Memorial</strong> associates<br />

organized a number of fundraisers in the past year to benefit<br />

the United Way, American Red Cross, American Diabetes<br />

Association, American Cancer Society, American Heart<br />

Association and many others.<br />

<strong>Memorial</strong> is also committed to the financial health of our<br />

community. That is why in 2005 we spent more than $7<br />

million at local businesses.<br />

Barb Forry reads to children at the Jewish Community Center.<br />

She was part of a group of <strong>Memorial</strong> associates who<br />

participated in the United Way’s Day of Caring.<br />

“We believe it is important for <strong>Memorial</strong> to take a lead role in<br />

making sure York County is a healthy community. I am proud<br />

of our associates and the <strong>Hospital</strong> for making a difference in so<br />

many peoples’ lives,” said Sally Dixon, president and CEO.


LeadingbyExample…<br />

<strong>Memorial</strong>GoesTobacco-<br />

Free<br />

MORE THAN A YEAR AGO, <strong>Memorial</strong> contacted the other<br />

major health care organizations in our community to ask them<br />

if they would like to join us in a tobacco-free campus<br />

initiative. The group agreed and worked together to launch a<br />

joint initiative that went into effect on November 16, 2006.<br />

The policy prohibits tobacco use at all <strong>Memorial</strong> locations.<br />

Our primary objective is to create a safer, healthier and more<br />

pleasant environment for everyone. As a health care provider,<br />

<strong>Memorial</strong> knows the risks of second-hand smoke and wants to<br />

be proactive about providing a healthy place for all of our<br />

patients to recover.<br />

“This policy was not designed to make anyone quit smoking.<br />

To comply, patients, visitors and associates cannot use tobacco<br />

products while they are on our campus. <strong>Memorial</strong> has<br />

provided complementary nicotine replacement to help anyone<br />

who is experiencing discomfort,” said Tobacco Cessation<br />

Educator Renata Tate.<br />

We have received a lot of positive feedback from patients,<br />

visitors and associates and have been contacted by local<br />

businesses that would like to mirror our initiative and<br />

eliminate tobacco use at their companies.<br />

“It was the right thing to do,” said Michael Hady, vice president<br />

of Business Development. “As a leading health care<br />

organization in York County, it is our responsibility to have an<br />

active role in this public health issue.”<br />

<strong>Memorial</strong> <strong>Hospital</strong> partnered with Hanover<br />

<strong>Hospital</strong>, HealthSouth and WellSpan Health to<br />

implement a tobacco-free initiative at all of<br />

our locations.


FinancialOverview<br />

2006<br />

FISCAL YEAR<br />

Income from Patient Services $165,501,000<br />

Less amounts for which full payment was not received<br />

Government programs imposed reductions 42,677,000<br />

Insurance contractual arrangements 38,728,000<br />

Charity care and bad debts 7,990,000<br />

89,395,000<br />

Actual payments received for Patient Services 76,106,000<br />

Other Income<br />

Other miscellaneous income 2,208,000<br />

Donations and bequests 221,000<br />

Total Income 78,535,000<br />

Expenses<br />

Salaries, wages and professional fees 41,532,000<br />

Supplies, utilities and other expenses 31,541,000<br />

Provision for equipment, renovation and expansion 2,850,000<br />

Interest 284,000<br />

Total Expenses 76,207,000<br />

Excess Income over expenses —<br />

Reserved for future expansion of facilities and equipment to service York County $ 2,328,000


MedicalStaff<br />

for <strong>Memorial</strong> <strong>Hospital</strong> & the Surgical Center of York<br />

ALLERGY, ASTHMA &<br />

IMMUNOLOGY<br />

Michelle M. Klinek, M.D.<br />

Gregory B. Lanpher, M.D.<br />

William P. Lavietes, M.D.<br />

Carol L. St. George, D.O.<br />

ANESTHESIOLOGY<br />

Raymond S. Cuzzaniti, D.O.<br />

M. Theresa Fasano, M.D.<br />

Michael J. Fasano, M.D.<br />

Michael C. Harmelin, D.O.<br />

Haeoh M. Jung, M.D.<br />

Gregory A. Shuford, M.D.<br />

James M. Smolko, M.D.<br />

Ravichandran Suppiah, M.D.<br />

Thao H. Vu, M.D.<br />

CARDIOLOGY<br />

John J. Bobin, M.D.<br />

Gregory P. Fazio, M.D.<br />

C. Edwin Martin, M.D.<br />

Kevin J. McCullum, M.D.<br />

James D. Mills, M.D.<br />

W. Jay Nicholson, M.D.<br />

William J. Nicholson, M.D.<br />

Thomas E. Schryver, M.D.<br />

Brian T. Schuler, M.D.<br />

Lyle A. Siddoway, M.D.<br />

Samuel J. Solomon, M.D.<br />

Paul H. Tolerico, M.D.<br />

CARDIOTHORACIC SURGERY<br />

Percival O. Buenaventura, M.D.<br />

Laurie B. Reeder, M.D.<br />

Larry L. Shears, II, M.D.<br />

DERMATOLOGY<br />

Natalie I. Bene, M.D.<br />

Ira J. Berman, M.D.<br />

Steven E. Caplan, M.D.<br />

Laura S. Spears, M.D.<br />

John G. Stoner, M.D.<br />

Karen M. Waltz, M.D.<br />

EMERGENCY MEDICINE<br />

Donald G. Beyer, D.O.<br />

Donna M. Fehrenbach, D.O.<br />

Mercedes G. Madar, M.D.<br />

Stephen D. Mifsud, D.O.<br />

Daniel E. Oberdick, Sr., D.O.<br />

Marlys J. Pike, M.D.<br />

Frederick P. Romano, D.O.<br />

Steven P. Rudis, M.D.<br />

Gregory J. Smolin, D.O.<br />

Thomas R. Westenberger, D.O.<br />

Timothy S. Wilson, D.O.<br />

FAMILY PRACTICE<br />

Eric A. Barr, D.O.<br />

Melissa A. Baylor, D.O.<br />

Craig A. Bradley, D.O.<br />

Douglas W. Brenneman, D.O.<br />

Christine A. Burkhardt, D.O.<br />

David J. Chalker, D.O.<br />

Gary Czulada, D.O.<br />

W. Jeffrey Davis, D.O.<br />

Drake P. DeHart, D.O.<br />

Malcolm H. Dietrich, D.O.<br />

E. Glenn Friedman, D.O.<br />

Tomas Friedrich, M.D.<br />

Shanin R. Gross, D.O.<br />

FAMILY PRACTICE (con’t)<br />

Puneet K. Gupta, D.O.<br />

Thomas E. Hargest, Jr., M.D.<br />

Kenneth R. Higgins, D.O.<br />

Clifford C. Hudson, M.D.<br />

John M. Jensen, D.O.<br />

Kieren P. Knapp, D.O.<br />

Walter M. Krajewski, D.O.<br />

Stacey J. Kuhns, M.D.<br />

Kimberly N. Kurland, D.O.<br />

Gary A. Lease, D.O.<br />

Beth A. Loss, D.O.<br />

Robert C. Matylewicz, D.O.<br />

Tammy L. McBride, D.O.<br />

Julie P. Nickles, D.O.<br />

Joel E. Noel, D.O.<br />

Hugh E. Palmer, D.O.<br />

Gina F. Perry, D.O.<br />

Jeffrey N. Perry, D.O.<br />

Robert J. Pizziketti, M.D.<br />

Nicole J. Post, D.O.<br />

Tracy Prince, D.O.<br />

Robert E. Rothermel, D.O.<br />

Raymond L. Ruberg, D.O.<br />

Deborah M. Rutter, D.O.<br />

Charles E. Schlager, M.D.<br />

Paul T. Shellenberger, D.O.<br />

James E. Sioma, D.O.<br />

Nicholas J. Spagnola, D.O.<br />

Robert L. Stremmel, D.O.<br />

Linda M. Taylor, M.D.<br />

K. Barry Wentland, D.O.<br />

William S. Wolfe, M.D.<br />

Michael J. Zappitelli, Jr., D.O.<br />

Michael A. Zittle, D.O.<br />

BoardofDirectors<br />

Sally J. Dixon<br />

President/CEO<br />

Chloé R. Eichelberger<br />

Chairperson<br />

Jody Keller<br />

Secretary/Treasurer<br />

Carol L. St. George, D.O.<br />

Medical Staff President<br />

Randall A. Gross<br />

Scott E. Hartman<br />

Jack Kay<br />

Hugh E. Palmer, D.O.<br />

Richard D. Poole<br />

Luther B. Sowers, Ph.D.<br />

Delaine Toerper<br />

James R. Zarfoss, Jr.<br />

Harry Zimmerman


MedicalStaff<br />

for <strong>Memorial</strong> <strong>Hospital</strong> & the Surgical Center of York<br />

GENERAL SURGERY<br />

Nikhilesh N. Agarwal, M.D.<br />

Thomas L. Bauer, M.D.<br />

Christopher J. Evans, D.O.<br />

Edward H.H. Garber, Jr., M.D.<br />

Dennis E. Johnson, M.D.<br />

R. Dale McCormick, D.O.<br />

John S. Monk, Jr., M.D.<br />

KimberLee Mudge, M.D.<br />

Thomas J. Nicholson, M.D.<br />

Steven M. Pandelidis, M.D.<br />

Ignacio Prats, M.D.<br />

G. Philip Scott, D.O.<br />

Vasudevan Tiruchelvam, M.D.<br />

GERIATRICS<br />

Pawan K. Arora, M.D.<br />

James E. Sioma, D.O.<br />

K. Barry Wentland, D.O.<br />

GYNECOLOGIC ONCOLOGY<br />

Fouad M. Abbas, M.D.<br />

Michael B. Dillon, M.D.<br />

Timothy B. McGuinness, D.O.<br />

Peter K. Zucker, M.D.<br />

HEMATOLOGY/<br />

ONCOLOGY<br />

L. Eamonn Boyle, M.D.<br />

Clement T. Ho, M.D.<br />

Annie T. Kannarkatt, M.D.<br />

Dan Sotirescu, M.D.<br />

Amir Tabatabai, M.D.<br />

Surinder P.S. Vohra, M.D.<br />

INFECTIOUS DISEASES<br />

Nazia Faiz-Qadir, M.D.<br />

John P. Manzella, M.D.<br />

Seth M. Quartey, M.D.<br />

Jill A. Wolfgang, M.D.<br />

INTERNAL MEDICINE<br />

Carl S. Colombo, D.O.<br />

Robert A. Fritz, D.O.<br />

David M. Gilbert, D.O.<br />

Fred B. Hooper, D.O.<br />

Mark A. Illfelder, D.O.<br />

Thomas F. Kurland, D.O.<br />

W. Rowland Leedy, D.O.<br />

Bonny L. Lightner, D.O.<br />

Chester J. Madzelan, D.O.<br />

Riffat S. Mahmud, M.D.<br />

Gregory W. Otte, D.O.<br />

Lorne A. Querci, D.O.<br />

Michael S. Spangler, D.O.<br />

Sawsan Y. Zammam, M.D.<br />

NEONATOLOGY<br />

Pradeep Alur, M.D.<br />

Frank L. Ferrentino, M.D.<br />

Michael H. Goodstein, M.D.<br />

Jonathan Liss, M.D.<br />

Steven L. Shapiro, M.D.<br />

NEPHROLOGY<br />

Apurv Khanna, M.D.<br />

Chandra Mohan, M.D.<br />

Paul B. Schendel, M.D.<br />

David S. Siu, M.D.<br />

NEUROLOGY<br />

Scott M. Cherry, M.D.<br />

OBSTETRICS & GYNECOLOGY<br />

Mark A. Amalfitano, D.O.<br />

Rebecca G. Burdette, M.D.<br />

Julie Drolet, M.D.<br />

Anthony R. Piccolo, D.O.<br />

Karin M. Taylor, D.O.<br />

L. Martha Ann Thomas, M.D.<br />

OCCUPATIONAL MEDICINE<br />

Marlene E. Ascione, D.O.<br />

Philip A. Hove, D.O.<br />

Ulana M. Klufas-Ryall, D.O.<br />

Anne M. Vassallo, D.O.<br />

OPHTHALMOLOGY<br />

Catherine H. Bene, M.D.<br />

David J. Bene, M.D.<br />

Jerome V. Benz, Jr., D.O.<br />

Joseph L. Conway, Jr., M.D.<br />

Timothy H. Eskridge, M.D.<br />

Steven T. Olkowski, M.D.<br />

John J. Schietroma, M.D.<br />

Jacques L. Surer, Jr., D.O.<br />

Denise M. Visco, M.D.<br />

Brian L. Vitz, D.O.<br />

Shawyin Yee-Armah, M.D.<br />

ORAL & MAXILLOFACIAL<br />

SURGERY<br />

James M. Boyle, III, D.D.S., M.S.<br />

John J. Hankle, D.M.D.<br />

Todd E. Seitz, D.M.D.<br />

Robert L. Waltz, Jr., D.M.D.<br />

ORTHOPEDIC SURGERY<br />

Seth D. Baublitz, D.O.<br />

Brian L. Bixler, M.D.<br />

David L. Cohen, M.D.<br />

Gracia Etienne, M.D., Ph.D.<br />

Steven K. Groff, M.D.<br />

Michael F. Mitrick, D.O.<br />

Dean A. Nachtigall, D.O.<br />

K. Nicholas Pandelidis, M.D.<br />

Lawrence S. Pollack, D.O.<br />

Chad M. Rutter, D.O.<br />

Thomas S. Ryscavage, M.D.<br />

Michael J. Sicuranza, M.D.<br />

Suzette J. Song, M.D.<br />

Craig A. Sullivan, D.O.<br />

Steven J. Triantafyllou, M.D.<br />

Peter J. VanGiesen, M.D.<br />

OTOLARYNGOLOGY<br />

Glenn A Amsbaugh, M.D.<br />

Brian K. Flowers, M.D.<br />

Garth M. Good, M.D.<br />

Carol L. St. George, D.O.<br />

Andrew R. Shorb, M.D.


MedicalStaff<br />

for <strong>Memorial</strong> <strong>Hospital</strong> & the Surgical Center of York<br />

PATHOLOGY<br />

James A. Lease, D.O.<br />

Kraig W. Sturtz, M.D.<br />

PEDIATRIC SURGERY<br />

Kerry M. Fagelman, M.D.<br />

PEDIATRICS<br />

Philip W. Eppley, D.O.<br />

Gail S. Hertz, M.D.<br />

Melencio C. Ventura, M.D.<br />

David M. Yakacki, D.O.<br />

PHYSICAL & REHABILITATIVE<br />

MEDICINE<br />

Jennie-Corinne R. Baublitz-Brenenborg, D.O.<br />

Daniel C. DeFalcis, M.D.<br />

Maria P. Delosangeles-Sicilia, M.D.<br />

Michael B. Furman, M.D., M.S.<br />

James J. Gilhool, D.O.<br />

Bruce D. Klaskin, D.O.<br />

Laleh S. Radfar-Baublitz, D.O.<br />

Bruce E. Sicilia, M.D.<br />

James J. Sullivan, D.O.<br />

Vincent J. Tranchitella, M.D.<br />

Asit P. Upadhyay, D.O.<br />

Roy G. Ysla, M.D.<br />

PLASTIC & RECONSTRUCTIVE<br />

SURGERY<br />

Michael W. Born, M.D.<br />

Richard W. Dabb, M.D.<br />

Wendell L. Funk, M.D.<br />

Denise M. Kenna, M.D.<br />

John D. Potochny, M.D.<br />

Samuel A. Yost, Jr., M.D.<br />

PODIATRY<br />

David F. Baskwill, D.P.M.<br />

F. Don Chantiles, D.P.M.<br />

Stephen M. Concino, D.P.M.<br />

Jeffrey A. Dunkerley, D.P.M.<br />

Kenneth D. Dunlap, Jr., D.P.M.<br />

Craig W. Ellis, D.P.M.<br />

Joseph P. Hensley, D.P.M.<br />

Christy N. Leahey, D.P.M.<br />

Dana N. Linn, D.P.M.<br />

R. Craig Martin, D.P.M.<br />

Rick F. Martin, D.P.M.<br />

Dan A. Meisenhelder, D.P.M.<br />

David E. Miller, D.P.M.<br />

Thomas J. Ortenzio, D.P.M.<br />

Stacie S. Smith, D.P.M.<br />

Dee Stelmach, D.P.M.<br />

Keith F. Tyson, D.P.M.<br />

Bronwyn Wilke, D.P.M.<br />

Michael B. Younes, D.P.M.<br />

PULMONARY MEDICINE<br />

T. Glen Bouder, M.D.<br />

Michael R. Green, M.D.<br />

Lee-Gardie Jean, M.D.<br />

Lee A. Maddox, M.D.<br />

Richard J. Murray, Jr., M.D.<br />

George R. Robinson, II, M.D.<br />

RADIATION ONCOLOGY<br />

Gregory A. Fortier, M.D.<br />

Ronald H. Malcom, M.D.<br />

Amit B. Shah, M.D.<br />

James A. Tegeler, M.D.<br />

Michael R. Watson, M.D.<br />

RADIOLOGY/NUCLEAR<br />

MEDICINE/ULTRASOUND<br />

Charles T. Andrews, D.O.<br />

Kwasi O. Armah, M.D.<br />

Stephen J. Brenza, M.D.<br />

Chad W. Coeyman, D.O.<br />

Richard R. DiPietro, D.O.<br />

Richard E. Kraus, M.D.<br />

Frank J. Paolantonio, D.O.<br />

Anthony J. Skiptunas, III, D.O.<br />

Terry N. York, D.O.<br />

RHEUMATOLOGY<br />

Joyce K. Burd, M.D.<br />

David T. Francois, M.D.<br />

Kimberly J. Hamilton, M.D.<br />

Sadia R. Khan, M.D.<br />

SURGICAL ONCOLOGY<br />

Kyo U. Chu, M.D.<br />

UROLOGY<br />

Ralph E. Duncan, M.D.<br />

Bruce B. Frantz, D.O.<br />

James N. Stengel, D.O.<br />

As of November 30, 2006<br />

Carol L. St. George, D.O.<br />

Medical Staff President<br />

Officersofthe<br />

MedicalStaff<br />

Carol L. St. George<br />

President<br />

Hugh E. Palmer, D.O.<br />

President – Elect<br />

Nicholas J. Spagnola, D.O.<br />

Secretary/Treasurer


<strong>Memorial</strong><strong>Hospital</strong>Associateswith25ormoreYearsofService<br />

50+<br />

Evelyn Workman<br />

40+<br />

Mary Jane Chronister<br />

Evelyn M. Gougher<br />

Wayne B. Laughman<br />

Kay L. Myers<br />

Anna F. Pentz<br />

Caroline R. Strayer<br />

K. Elaine Wernsdorfer<br />

35+<br />

Kathy L. Bassett<br />

Carlyn S. Behler<br />

Gerald G. Brubaker<br />

Mary Ann Dykes<br />

Lynda Ferree<br />

Constance L. Livelsberger<br />

Linda A. Neubauer<br />

Joyce M. <strong>Page</strong><br />

Connie G. Slenker<br />

Judith Smith<br />

Sarah Thompson<br />

Maryevelyn Wilt<br />

30+<br />

Nancy M. Brendle<br />

Nancy E. Bush<br />

Bonnie Duncan<br />

Karen S. Eisenhuth<br />

Deborah A. Fitzkee<br />

Jacqueline M. Gentzler<br />

Susan M. Gordon<br />

Pamela J. Grove<br />

Carol J. Harvey<br />

Nancy L. Hepner<br />

Cheryl J. Iturmendi<br />

Patricia L. Moser<br />

Edonna J. Ness<br />

Lori J. Prowell<br />

Rose A. Rupert<br />

Sundra L. Shaffer<br />

Margarette Shiley<br />

Edwina J. Stough<br />

Yvonne E. Wanbaugh<br />

Nancy J. Westphal<br />

Alexandra F. Wills<br />

25+<br />

Glenn W. Augustine<br />

Christine E. Barner<br />

Darlene J. Baum<br />

Ruth O. Bedford<br />

Holly C. Bixler<br />

Terry S. Boltersdorf<br />

Barbara C. Boyer<br />

Donna J. Cataldi<br />

Deborah S. Cavanaugh<br />

Hope I. Criswell<br />

Robert L. Crouse<br />

Kathy S. Day<br />

John W. DeHaas<br />

Lori A. Deller<br />

Patricia A. Devore<br />

Lois A. Diller<br />

Sally J. Dixon<br />

Jacqueline M. Eisenhour<br />

Bonnie J. Eshelman<br />

Katrina J. Fausnacht<br />

Raymond C. Fleming<br />

Rose M. Glassick<br />

Debra N. Herman<br />

Angie J. Hinds<br />

Theresa A. Hyder<br />

Anne M. King<br />

Laura A. Klinedinst<br />

Ruth E. Knisely<br />

Katherine V. Krebs<br />

Ruth E. Lightner<br />

Julie A. Lucia<br />

Donna G. Moser<br />

Kathleen Myers<br />

John A. Nehring<br />

William S. Niehenke<br />

John F. Pizzoli<br />

Judy E. Rahauser<br />

Timothy A. Ross<br />

Donna B. Shearer<br />

Leanne Shoff<br />

Susan A. Snyder<br />

Elana L. Spangler<br />

Marilyn R. Steinfelt<br />

Christine L. Stottlemyer<br />

Sherrilynne Stump<br />

Janet Sullivan<br />

Howard P. Turnbaugh<br />

Donna J. Wert<br />

Junior C. Williams


325 South Belmont Street • P.O. Box 15118<br />

York, Pennsylvania 17405<br />

TEL: 717-843-8623 • 800-436-4326<br />

WEB: www.mhyork.org<br />

Non-Profit Org.<br />

U.S. Postage<br />

PAID<br />

York, PA<br />

Permit No. 211<br />

MEMORIAL FAMILY<br />

OF HEALTH SERVICES<br />

<strong>Memorial</strong> <strong>Hospital</strong><br />

Greenbriar Medical Center<br />

HomeCare of York<br />

Industrial Resource Center<br />

<strong>Memorial</strong> Behavioral Health<br />

<strong>Memorial</strong> Primary Care<br />

Surgical Center of York<br />

White Rose Hospice

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