strengths coaching - Marcus Buckingham

www.tmbc.com
STRENGTHS COACHING
FAQ:(CONTINUED)
How do I give feedback on my coaching experience?
After the second and the final sessions with your coach, you will be
sent a survey about your coaching experience. We encourage open
feedback. Should you have any questions about your coaching,
we will contact you directly. Although we encourage you to give
feedback directly to your coach, you will also be given a contact
number that you can call at any time if you want to discuss your
coaching engagement.
Can I have contact with my coach between sessions?
There is typically some e-mail correspondence with coaches
between sessions. As a rule, we keep this to a minimum to
bring some discipline and structure to the coaching experience.
That said, often coaches will set up e-mail check-ins or ask for
weekly updates, depending on the client and the nature of the
coaching relationship. In any case, your coach is fully committed to
supporting you and will do everything possible to help keep you
focused between sessions.
How do I re-enroll in coaching once I complete all of my
current coaching sessions?
Your coach will remind you a few sessions in advance when you
are nearing the end of your coaching engagement. You may feel
“ready to go” and may have achieved the results you set out to
achieve, or you may opt to keep working with your coach to help
you on your strengths path. TMBC will send you an e-mail before
the end of the engagement to give you the opportunity to reenroll.
Ninety-five percent of our clients re-enroll in an additional
coaching contract.
Can I get coaching in-person? Why is coaching all on the
phone?
Ninety-nine percent of all coaching occurs on the phone. This
methodology is highly impactful, convenient and focused. We do
have executive coaching engagements that kick off in person for a
full day of coaching/planning. This “immersion” approach can be a
very effective way for people to begin the coaching engagement.
For more information on structure and pricing, please contact
Clientrelations@tmbc.com.
What happens if I want my coach to work with someone on
my team?
This happens quite frequently. Typically, you would discuss your
situation with your coach/consultant at TMBC, so he or she can
understand the context of the request and ascertain how to best
structure the relationship to support all parties concerned. Once
we have reached a clear agreement on how to proceed and have
buy-in from all parties, the coaching relationship can commence.
Copyright © 2009 by the Marcus Buckingham Company, LLC (TMBC)
All rights reserved. Reproduction in any form without the express written consent of TMBC is prohibited.