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Usability Testing: Survey Questions Website Tested ... - Rachel Fujita

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<strong>Usability</strong> <strong>Testing</strong>: <strong>Survey</strong> <strong>Questions</strong><br />

<strong>Website</strong> <strong>Tested</strong> __________<br />

PRE TEST SURVEY<br />

Please give your initial reactions to the site experience. Feel free to explore this page as you<br />

normally would (scroll around with your mouse) but please don't click on anything just yet<br />

1. What are your initial impressions about the layout of this web site? (What you think of the<br />

colors, graphics, type, etc.)<br />

2. Without clicking on anything yet, please describe the options you see on the home page and<br />

what you think they do?<br />

3. Without clicking on anything yet, if you were exploring, what would you click on first? Why?<br />

USABILITY TASKS<br />

Now please click through the site and interact with all functioning links. Answer the following<br />

questions:<br />

4. What do you think is the purpose of this site?<br />

5. Who do you think this site is intended for?<br />

POST TEST SURVEY<br />

6. Name three words or characteristics that describe this web site.<br />

7. What are three things you like the best about the web site?<br />

8. What are three things you like least about the web site?


<strong>Usability</strong> <strong>Testing</strong>: <strong>Survey</strong> <strong>Questions</strong><br />

<strong>Website</strong> <strong>Tested</strong> __________<br />

9. Are there any features or content you would like to see added to the project?<br />

10. Would you return to this Web site on your own in the future? Why/why not?<br />

11. What would entice you to return?<br />

12. Would you recommend this Web site to a colleague? To a friend?<br />

13. Do you have any other questions or comments about the web site or your experiences with it?

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