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lim wee chai - KellyOCG

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View from the top / Into the minds of leaders who make a difference / Malaysia<br />

tan sri<br />

<strong>lim</strong> <strong>wee</strong> <strong>chai</strong><br />

A visionary, committed, hands-on<br />

Tan Sri Lim Wee Chai is Chairman and Founder of Top Glove<br />

Corporation, the world’s largest rubber glove manufacturer.<br />

Tan Sri Lim Wee Chai graduated with a Bachelor of Science<br />

Degree with Honours in Physics from University Malaya in 1982, and<br />

obtained his Master of Business Administration from Sul Ross State<br />

University in Texas, United States in 1985. Tan Sri was elected as the<br />

President of the Malaysia Rubber Glove Manufacturers’ Association<br />

(MARGMA) from 1997 to 1999, and was appointed to the Federation<br />

of Malaysian Manufacturers Council for 2010/2011. He has been the<br />

recipient of many awards and accolades, among others, like the<br />

prestigious Master and Country Entrepreneur of Malaysia for the<br />

Year, by Ernst and Young in 2004; and Entrepreneur of the Year at<br />

the Asia Pacific Entrepreneurship Awards 2008.<br />

A successful leader is<br />

one who is able to<br />

invoke confidence in<br />

his followers of his vision<br />

Tan Sri Lim Wee Chai, Chairman and Founder,<br />

Top Glove Corporation Bhd


View from the top / Tan Sri Lim Wee Chai, Chairman and Founder, Top Glove Corporation Bhd<br />

i In your view, what are some key characteristics that make leaders different? / A successful<br />

leader is one who is able to invoke confidence in his followers of his vision and his ability to<br />

lead them in achieving the vision. He is also able to command the respect of the others by<br />

walking the talk while demonstrating a high level of honesty and integrity.<br />

i Some people fail miserably in leadership roles, even though they fare extremely well<br />

as individual contributors. What advice would you give about leading? / The difference<br />

bet<strong>wee</strong>n a leader and a contributor is that as a leader one has to be able to juggle and<br />

consider many aspects as compared to a contributor. Many who have just transitioned to<br />

the new role still prefers to spend more time behind the desk doing the work by themselves<br />

than working with their team to get the job done. A new leader has to ensure that the<br />

communication channel is always open, to allow input and feedback. He/she can start<br />

by getting to know each and every one of his/her team members – understanding their<br />

strengths and weaknesses, motivating factors and views. Having that knowledge would<br />

enable them to communicate effectively with the individual team members. Next, provide<br />

direction, guidance and priorities. And on an ongoing basis talk and listen actively to keep<br />

staff motivated and inspired. Also develop people through skill building, coaching and<br />

mentoring.<br />

i What are some specific beliefs or values that you work by? How do you ensure that<br />

your values and vision permeate the organisation? / Honesty, integrity and transparency.<br />

These values form the very foundation of a successful working relationship among the<br />

employees, bet<strong>wee</strong>n the company and its employees, customers, suppliers and business<br />

associates alike. The compromise of any of these values would lead to the disintegration<br />

of the relationship. Therefore, I’ve given it great emphasis in Top Glove’s tagline, the staff<br />

badge and messages around the office. It is regularly reinforced in our communication with<br />

the staff. Most importantly, it is leadership by example.<br />

i How do you inspire your team to learn, stay motivated and continue to make a<br />

difference? / In Top Glove, we have implemented a <strong>wee</strong>kly book reading project on topics<br />

such as management, leadership and health, where six managers and executives will be<br />

assigned to read and summarise one chapter of the chosen book. We will then select the<br />

best comment to be presented in all factory management meetings. We also encourage our<br />

staff to further their studies, by providing flexi-working hours for those who take up parttime<br />

studies. When advising my staff, I place a lot of emphasis on living every moment of<br />

our lives by adding value to ourselves, our family, our workplace and our society. I always tie<br />

back my business philosophies to continuous learning and contributing. All staff members<br />

are given the opportunity to provide feedback and suggestions for improvements either<br />

during <strong>wee</strong>kly meetings or through monthly suggestion forms or anytime by writing to me<br />

directly.<br />

i What do you do to keep yourself physically, mentally and emotionally healthy? / Sport<br />

is incorporated into my working schedule where I play badminton and golf twice per <strong>wee</strong>k.<br />

Of course, we must always maintain a positive frame of mind, in order to stay fit physically,<br />

mentally and emotionally all the time.<br />

i As a leader of the organisation, what initiatives have you taken that you thought made<br />

a positive difference to the organisation and the community? / “Must learn, must do, must<br />

teach” – this is my personal brand of leadership. What it means is that one MUST first gain<br />

the knowledge, then he MUST practise what he knows and finally he MUST be willing to<br />

teach and share the knowledge with the others. We should not just keep it to ourselves. If<br />

we teach 10, these 10 will teach the next 100, and these 100 will teach the next 1,000. The<br />

benefits will multiply tremendously.<br />

i How do you deal with life disappointments? / I strongly believe in investing in prevention<br />

first. Should the result turn out otherwise, we should not wallow in regret or disappointment<br />

but trace back to the source of the problem. By doing that we will be able learn from our<br />

past mistakes and prevent similar mistakes from recurring.

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