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Developing the Emotional Intelligence of Leaders - CIPD

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The <strong>Emotional</strong> <strong>Intelligence</strong> Association<br />

• Relationship Management<br />

– Seeking solutions/problem<br />

solving<br />

– Assertiveness – helping<br />

o<strong>the</strong>rs to be more assertive<br />

– Establishing and building<br />

long-term relationships<br />

– Recognising what drives and<br />

motivates o<strong>the</strong>rs<br />

– <strong>Developing</strong> and maintaining<br />

openness, trust and honesty<br />

– Change catalyst<br />

– Team working and<br />

collaboration<br />

– Goal setting and goal<br />

achievement<br />

Relationship<br />

Management

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