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October 2011 - Mecklenburg Electric Cooperative

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Thank You for Your Patience<br />

Tornadoes, an Earthquake, and a Hurricane ... What’s Next?<br />

Mother Nature has made it an<br />

eventful year thus far for<br />

many of you and your<br />

cooperative. In her latest wrath,<br />

Hurricane Irene irately roared up from<br />

the Caribbean in August, pounded the<br />

East Coast, and caused flood and wind<br />

damage, severe inconvenience for<br />

thousands upon thousands, and the<br />

deaths of at least 55 people. The<br />

destruction was extensive, and early<br />

estimates of damage in our nation are<br />

about $10 to $15 billion. According to<br />

The Economic Times, analysts at Morgan<br />

Stanley, a Wall Street investment bank,<br />

rated Irene among the most destructive<br />

storms ever and likely to rank among<br />

the top 10 costliest U.S. hurricanes.<br />

The lights went out in more than<br />

7 million homes and businesses from<br />

Folly Beach, S.C., to Portland, Maine.<br />

Rated a Category 1 hurricane when it<br />

made landfall, Irene had sustained winds<br />

that reached speeds of 40 to 50 miles per<br />

hour (mph) in our service territory with<br />

gusts as high as 70 mph. The storm blew<br />

down trees and limbs that severed power<br />

lines, snapped power poles, and caused<br />

major outages, especially in the eastern<br />

portion of our system. At the peak of the<br />

storm, <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong><br />

(MEC) had nearly 11,000 services<br />

President and CEO John Lee stresses safety as he addresses <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong><br />

employees and additional line crews from Ohio, South Carolina, Georgia and Virginia<br />

at 5:15 a.m. on Sunday, Aug. 28, as this shift prepares to depart the Emporia office and<br />

resume restoration efforts. Work continued around the clock until all members were<br />

restored at 6:47 p.m. the following Thursday.<br />

John C. Lee, Jr.<br />

President & CEO<br />

without power, representing over onethird<br />

of our entire membership with the<br />

counties of Brunswick, Greensville,<br />

Southampton and Sussex suffering the<br />

most severe damage.<br />

However, your cooperative was<br />

prepared. Throughout the previous week<br />

we tracked the approaching storm on a<br />

daily basis and made advance<br />

preparations to address any system<br />

damage that could occur. When the<br />

storm began Saturday and we started<br />

receiving outage calls, we were ready to<br />

roll; and your cooperative employees<br />

responded immediately. We continued<br />

restoration efforts until the winds<br />

became so severe we were unable to<br />

work safely in the field. Finally, at 5 a.m.<br />

Sunday morning, the wind subsided<br />

enough to allow us to resume work. An<br />

army of utility trucks and line crews<br />

consisting of over 100 men, including<br />

MEC employees and others from<br />

Virginia, Georgia, South Carolina and<br />

Ohio, then set out to rebuild parts of a<br />

distribution system that has taken us<br />

over 70 years to construct, and to do so<br />

as fast as humanly possible while<br />

working safely.<br />

18 <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong>


Winds gusting up to 70 miles per hour<br />

caused an estimated $1 million in damage<br />

to MEC’s distribution system. The pole<br />

shown here was broken into three pieces<br />

and represents the kind of damage that<br />

Hurricane Irene left in her path. In all, 52<br />

poles were broken and miles of line lay on<br />

the ground when she finally moved on in<br />

the early hours of Sunday morning.<br />

In major outages, we begin by<br />

restoring our main lines; and ultimately<br />

when they are rebuilt, we generally get<br />

the lights back on for large numbers of<br />

our members. Without those main lines<br />

intact, no one can receive power; so<br />

those lines are always our first priority.<br />

While patrolling and repairing the main<br />

lines, we identify and track individual<br />

accounts that will require substantial<br />

work before power can be restored there.<br />

Consequently, those who are on the<br />

main lines and whose individual lines<br />

suffered little or no damage are restored<br />

faster than those whose homes and<br />

businesses are fed by a line that has<br />

suffered substantial damage. We realize<br />

that it is frustrating when a member sees<br />

everyone around them with lights, but<br />

they remain without power because of<br />

issues that affect their individual<br />

account, such as a broken pole, spans of<br />

wire down or their meter ripped from<br />

the side of the house. As you know, we<br />

have no control over where the damage<br />

occurs. Accordingly, those whose lights<br />

come back on when the main lines are<br />

restored are most always elated, while<br />

those who have substantial damage to<br />

their individual account and are not<br />

restored when the main line is energized<br />

are sometimes frustrated. Please<br />

<strong>October</strong> <strong>2011</strong><br />

remember Mother Nature determines<br />

which group you are in, and you may<br />

very well be in the other group the next<br />

time she flexes her considerable muscle,<br />

resulting in damage to our system.<br />

During Irene, a substantial number of<br />

our outages were due to the loss of<br />

power to our substations that serve the<br />

Emporia District. Unfortunately, it took<br />

almost 30 hours before our transmission<br />

provider restored power to our<br />

substations; but once they did, we<br />

restored power to over 4,000 MEC<br />

members almost instantaneously. We<br />

offer that not as an excuse, but as an<br />

explanation because ultimately it is our<br />

job to ensure you have power. In<br />

addition to the transmission issue, there<br />

was extensive damage to our system.<br />

We had 52 broken poles, 41 broken<br />

cross-arms, 28 damaged or destroyed<br />

transformers, 76 breakages in threephase<br />

lines and 162 in single-phase<br />

lines. We removed over 360 downed<br />

trees from rights of way and services.<br />

Throughout the eastern part of our<br />

system, there were large trees on top of<br />

electric lines and individual services,<br />

miles of electric lines laying on the<br />

ground and, even worse, tangled among<br />

trees and limbs.<br />

On behalf of all your cooperative<br />

employees and Board of Directors, please<br />

allow me to express our appreciation to<br />

all of you for your patience, for your<br />

understanding, and for your support<br />

during the days following Hurricane<br />

Irene. While I am hopeful that we met or<br />

exceeded most of our membership’s<br />

expectations during the restoration, I am<br />

also certain that we disappointed a few<br />

as well. To all our members, please know<br />

that we regret the inconveniences you all<br />

suffered as a result of the storm’s wrath<br />

and in being without power, and that we<br />

never rested a minute in our around-theclock<br />

efforts to get your lights back on.<br />

We also appreciate all those who have<br />

sent letters, emails or called us to say<br />

“thanks” or “well done” following the<br />

storm and the many expressions of<br />

appreciation and offers of food and other<br />

acts of kindness that we received<br />

personally while working in your<br />

In this picture, an army of bucket and digger-derrick trucks and line crews from four states<br />

prepare to roll out of the Emporia equipment yard and resume restoration efforts, relieving<br />

crews that worked throughout the night. At the outage peak, nearly 11,000 MEC members<br />

were without power as a result of the devastating storm.<br />

19


communities. I can assure you that there<br />

is nothing more motivating to your<br />

employees who are working 16- to 18-<br />

hour shifts than having one of our<br />

members drive by and say “thanks for<br />

what you do.” We received a lot of that<br />

kind of support in the field, and we are<br />

so grateful to serve people who<br />

recognize our efforts and let us know<br />

when we are meeting their expectations<br />

of this cooperative.<br />

Last, but far from least, I would like<br />

to say our cooperative employees<br />

performed admirably during the outage<br />

as did those who were brought in to<br />

assist. At 6:47 p.m. on Thursday, Sept. 1,<br />

all those served by <strong>Mecklenburg</strong> <strong>Electric</strong><br />

<strong>Cooperative</strong> were once again enjoying<br />

the quality of life afforded to us by<br />

electricity. This was, of course, my first<br />

hurricane as your President and CEO;<br />

and I would like to take this opportunity<br />

to commend all our employees on a job<br />

very well done. From our crews in the<br />

field, to those in the office answering the<br />

phone, to those who were responsible<br />

for feeding and housing our visiting<br />

crews, to those in headquarters and the<br />

other two districts who kept things up<br />

and running as we moved all available<br />

resources to Emporia; they worked day<br />

and night and performed like a welltuned<br />

engine, always working together,<br />

and always with a laser focus on one<br />

goal — restoring service to all our<br />

members efficiently and safely. I admire<br />

their dedication and commitment to<br />

you, our membership, and the pride<br />

they take in their jobs; I am proud to be<br />

a part of their very capable team.<br />

As we say “Good Night, Irene” and<br />

put her in our rearview mirror, we’ll<br />

evaluate all aspects of how we handle<br />

major storms, what we did well and<br />

what we can do better, in an effort to<br />

continuously improve our service to<br />

you. Once again, thank you for your<br />

patience, cooperation and support, and<br />

thank you for being a member of<br />

<strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong> and<br />

allowing us to serve you.<br />

Correct Phone Numbers<br />

Speed Outage Reporting<br />

When you call our<br />

emergency telephone<br />

number (1-877-632-<br />

5688), our automated outagereporting<br />

system quickly<br />

recognizes and reports your<br />

outage to us by matching the<br />

phone number you are calling from<br />

with the phone number listed on<br />

your account in our computer.<br />

When incoming calls go directly to<br />

our outage-reporting system, they<br />

immediately are displayed on our<br />

service map for immediate<br />

attention from our powerrestoration<br />

team.<br />

However, the automated system<br />

does not recognize your call if the<br />

telephone number you are calling<br />

from has not been entered into our<br />

system. If you call to report an<br />

outage using a phone that our<br />

system cannot identify, you will be<br />

asked to stay on the line, listen to<br />

automated steps, and leave a<br />

message. MEC personnel then<br />

listen to all the messages, one by<br />

one, to determine the various<br />

locations of outages. As you can<br />

imagine, pinpointing outage<br />

locations using this method takes<br />

time, and outage calls could be<br />

processed much faster through our<br />

automated equipment.<br />

In order to serve you better,<br />

especially during an outage, we<br />

are requesting that you provide us<br />

with your correct telephone<br />

number. We have the capability to<br />

record multiple telephone numbers<br />

for each member, so be sure to<br />

include any cell phone numbers<br />

that you might use to call in<br />

an outage.<br />

Making sure we have all your<br />

current phone numbers would be<br />

mutually beneficial. If we are<br />

planning to do maintenance work<br />

on the lines and will have a brief<br />

outage, we can notify you ahead<br />

of time. Or if you call in an<br />

outage and we need additional<br />

information, we can get in touch<br />

with you. While restoring power<br />

after Hurricane Irene, there were<br />

several instances where we tried to<br />

call members back to get more<br />

information, but their current phone<br />

numbers were not in our system.<br />

Help us be prepared for<br />

whatever Mother Nature may<br />

bring by making sure we have all<br />

of your telephone numbers.<br />

Report Your Numbers!<br />

Please keep the telephone<br />

numbers we have on file for<br />

your account updated at all<br />

times and provide the<br />

numbers of all telephones<br />

you might use to report an<br />

outage. Doing so allows us<br />

to better serve you.<br />

There are a variety of ways<br />

you can submit or update<br />

your numbers:<br />

* Call 1-877-541-5737<br />

* Fax 1-434-372-6101<br />

* Email<br />

info@meckelec.org<br />

* Complete the form<br />

on the back of your<br />

payment stub<br />

20 <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong>


Victims of Hurricane’s Fury Thank MEC Employees<br />

After Hurricane Irene hit our area on<br />

Aug. 27, <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong><br />

(MEC) employees and crews from other<br />

cooperatives worked long, hard hours —<br />

day and night — to restore electric service<br />

to the thousands of MEC members who<br />

were without power. These men and<br />

women were away from their own homes<br />

for days, laboring until they got the<br />

electricity back on for everyone.<br />

Many members of MEC have expressed<br />

their appreciation by writing letters of<br />

thanks, calling on the telephone, emailing,<br />

and even jotting notes on their electric-bill<br />

payments. All these sentiments have been<br />

passed along to the people responsible for<br />

bringing the lights back on, and they<br />

appreciate hearing from you. Following<br />

are just a few of the words of thanks<br />

from grateful members of <strong>Mecklenburg</strong><br />

<strong>Electric</strong> <strong>Cooperative</strong>.<br />

We got our power back last night ...<br />

ahhh, a hot shower!! I want to thank the<br />

gentlemen who worked on the power. I<br />

know it’s their job, but I’m sure they were<br />

tired, hungry, hot and maybe even without<br />

power in their own homes. They were polite<br />

and professional. Thank you again.<br />

Tammy Greco, Emporia<br />

I know you are busy but I wanted to take<br />

a moment and thank you for the hard work<br />

of your crews. It is great that we have folks<br />

looking out and working for our best<br />

interests. I am sure you hear plenty of<br />

complaints so I just wanted to include a<br />

thank you.<br />

Mike Dotti, Bracey<br />

I appreciate all the hard work your guys<br />

did to get my lights back on. Thank you!<br />

Genera Layton, Lawrenceville<br />

Thank you. I am very grateful.<br />

Juanita Pearson, Brodnax<br />

As much destruction as I saw, thank you<br />

so much for getting my lights on as soon as<br />

you did.<br />

Ruth DesMarais, Emporia<br />

John,<br />

I just wanted to let you know how proud<br />

you should be of the MEC employees that<br />

have been working to restore power in the<br />

Bracey and Ebony areas. While I don’t<br />

have power as of yet, I have watched them<br />

all day long, from first thing this morning<br />

with the outage surveyor that was seeing<br />

what was needed, to the crews that have<br />

been rebuilding the 3-phase damage at<br />

Poplar Creek, to the crews that are on the<br />

road in front of my house replacing wiring<br />

as I am writing this. All of them are in good<br />

spirits and working extremely hard, even<br />

though some of them have families at home<br />

with similar storm-related issues, and while<br />

knowing that they still have many hours of<br />

hard work yet to be done.<br />

I am very glad to be a long-term<br />

member of this cooperative and am very<br />

happy to see the level of dedication and<br />

professionalism that these employees<br />

continue to show, whether there is good<br />

weather or bad. Please extend our<br />

community’s thanks to all of the employees<br />

of MEC.<br />

John Zubrod, Ebony<br />

Thank you for your follow-up!!! It’s<br />

refreshing to know there is still GOOD<br />

CUSTOMER SERVICE around.<br />

Linda McCotter, out-of-state resident<br />

with a mother in Bracey<br />

Our power came on Monday night.<br />

Thanks to the entire staff!<br />

Ome Crawford, Gasburg<br />

We wish to extend our thanks and<br />

gratitude for the quick restoration of power<br />

after the recent storm. We managed for<br />

three days without electricity and were most<br />

joyful when it returned. Thanks to all for your<br />

very hard work.<br />

The Gayness Family, Gasburg<br />

We wanted to say a heartfelt thanks for<br />

getting our electricity on at Browns Creek<br />

Road as quickly as you did. I know you<br />

have worked day and night and there were<br />

just so many outages. Thank you again and<br />

God Bless You!<br />

V. J. and India Phillips, Brodnax<br />

I just want to thank you all for your<br />

dedication to your jobs. I appreciate the<br />

expedient service that was rendered to<br />

all of us since our storm. I know some of<br />

you had to be away from your families in<br />

order to give us our power back. Again<br />

“thank you.”<br />

DeeLaine Elliott, Emporia<br />

I want to thank the men for working in<br />

the dark. Thank you very much.<br />

Adrean Taylor, Bracey<br />

Power is back on and I want to thank the<br />

men that worked in this area.<br />

Edward Cummins, Gasburg<br />

Thank you so much for the good job<br />

you did.<br />

Saul Moore, Emporia<br />

I want to thank everyone for doing a<br />

great job!<br />

David Thomas Walton, Lawrenceville<br />

We were very very happy to get our<br />

lights back on! Good job! Well done!<br />

Carole Doyle, Valentines<br />

Thank you! I got my lights back on<br />

Wednesday night and I was happy when I<br />

got to take a shower!<br />

Timothy Logan, Freeman<br />

Thank you so much for restoring my<br />

power. All the guys did a great job.<br />

Tracee Williams, Skippers<br />

The good old boys came through just<br />

like they always do. My reference to the<br />

“good old boys” is meant as a compliment.<br />

These are the guys who work as many hours<br />

as it takes to get the job done and still<br />

manage to be friendly while doing so. They<br />

push on and genuinely seem to care about<br />

their jobs, their employer, and their<br />

customers. Like our military, these guys<br />

deserve a pat on the back for their efforts<br />

to serve. How commendable it is, too, that<br />

cooperatives all across the United States<br />

share each other’s workers in times of need.<br />

Keith Mitchell, Emporia<br />

<strong>October</strong> <strong>2011</strong> 21


Meet Your <strong>Cooperative</strong> Employee<br />

“My job is never boring,” says Jeff<br />

Irby, field engineering technician.<br />

“There is something different from day<br />

to day.”<br />

Jeff is usually the first <strong>Mecklenburg</strong><br />

<strong>Electric</strong> <strong>Cooperative</strong> (MEC) employee<br />

that people who are building a new<br />

home or business in the Chase City<br />

district become acquainted with. He<br />

makes appointments and meets with<br />

prospective members at their site to<br />

determine the best way for the electric<br />

lines to be run, being careful to follow<br />

the guidelines of The National <strong>Electric</strong>al<br />

Safety Code. After discussing the<br />

potential electrical load with the<br />

prospective members, he determines the<br />

transformer size that will best handle<br />

their electrical needs. He further assists<br />

by searching records on the Internet and<br />

at local courthouses to obtain easements<br />

and right-of-way information.<br />

“I really enjoy my job,” Jeff<br />

comments. “I get to meet a lot of new<br />

people — folks moving here from other<br />

parts of the country ... local couples<br />

building their first home ... retiring<br />

military veterans settling down for a<br />

laid-back lifestyle ... etc. I try to go out<br />

of my way to assist them.”<br />

Jeff and his wife Annette live in the<br />

Mt. Laurel area and have been married<br />

20 years. They first met at <strong>Mecklenburg</strong><br />

<strong>Electric</strong> <strong>Cooperative</strong> when she was a<br />

college student working in the office<br />

during the summer.<br />

Annette is employed as delivery<br />

project executive for IBM, where she<br />

manages internal information and<br />

customer data. They have two children,<br />

Josh (age 15) and Kassidy (age 11), both<br />

of whom are students in Halifax County<br />

Public Schools. The Irby family attends<br />

Mt. Laurel United Methodist Church,<br />

where Jeff is president of the adult<br />

Sunday school class and sings tenor in<br />

the choir and with a male quartet.<br />

In addition to involvement in<br />

church, Jeff has been a member of the<br />

Mt. Laurel Ruritan Club since he was 16<br />

years old. The Ruritans sponsor many<br />

projects, such as raking leaves or<br />

delivering firewood for the elderly,<br />

preparing suppers for widows in the<br />

community, and having fish fries and<br />

Jeff Irby<br />

Field Engineering Technician<br />

Chase City District<br />

22 Years of Service<br />

other events to benefit worthwhile<br />

organizations. In the past Jeff has served<br />

as sergeant at arms and vice president;<br />

and because of his humorous personality,<br />

he has served as “morale control officer.”<br />

Jeff is active in the sports realm of his<br />

community, having served as a ball-team<br />

coach for 11 years. This past season he<br />

coached the 15- and 16-year-old boys<br />

team in Halifax County Dixie Series<br />

baseball. They won the State<br />

Tournament in Goochland and<br />

continued to the World Series in<br />

Louisiana. His team won the Sportsman<br />

Award at the state level and at the<br />

World Series as well. “They are a super<br />

bunch of kids,” he says, “and I’m proud<br />

of them!”<br />

In addition to coaching, Jeff plays<br />

baseball himself one day a week with<br />

the Halifax County Old Timers Baseball<br />

League, a group of men 40 years old and<br />

above. He pitches and plays shortstop.<br />

Family members and friends enjoy<br />

gathering at Halifax County High School<br />

to watch them play. Other hobbies that<br />

keep him busy include golf, hunting,<br />

fishing, and his favorite pastime —<br />

motorcycle riding.<br />

Jeff has been employed at the<br />

cooperative for 22 years. “I feel very<br />

blessed,” he comments. “I have a great<br />

wife and family, coworkers who are<br />

friends, and a job where I have the<br />

opportunity to help people.”<br />

Marlene Giglio<br />

Shares Recipe<br />

Each month we feature a recipe<br />

submitted by a reader of <strong>Cooperative</strong><br />

Living magazine. We thank Marlene<br />

Giglio of South Boston for sending<br />

this one.<br />

Pineapple Delight<br />

4 Tablespoons flour<br />

¾ cup sugar<br />

2 (14-oz.) cans tidbit pineapple (drained)<br />

1½ cups grated sharp Cheddar cheese<br />

Buttery crackers<br />

1 stick butter or margarine<br />

Stir together flour and sugar. Add<br />

pineapple tidbits and grated cheese.<br />

Put mixture in a casserole dish and<br />

crumble crackers over the top. Melt<br />

butter or margarine and drizzle it over<br />

the crumbs. Bake at 375 degrees for<br />

30 minutes.<br />

* * * * * * * * * * * * * * * * * * * * * *<br />

Ms. Giglio will receive a free copy of<br />

our cookbook, From the Co-op Kitchen.<br />

Send us your favorite recipe. If it is<br />

published, we’ll send you a cookbook<br />

too. Submit your recipe to:<br />

Co-op Kitchen<br />

P.O. Box 2451<br />

Chase City, VA 23924<br />

Fax: 434-372-6101<br />

Email: dblue@meckelec.org<br />

with the subject line: Recipe<br />

22 <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong>


Meet 75th District Delegate Roslyn Cain Tyler<br />

Roslyn Cain (Roz) Tyler was elected to<br />

serve in the Virginia House of<br />

Delegates on Nov. 8, 2005. She<br />

represents all of Brunswick and Greensville<br />

counties and the city of Emporia, and parts<br />

of the counties of Dinwiddie, Southampton,<br />

Lunenburg, Sussex, Isle of Wight and the<br />

city of Franklin. In the past five years she<br />

has served on the committees of Education;<br />

General Laws; Commerce and Labor; and<br />

Militia, Police and Public Safety.<br />

Delegate Tyler has an interesting political<br />

background beginning at a very young age.<br />

In 1985 while a student attending Old<br />

Dominion University, she was the first female<br />

to be elected to serve on the Sussex County<br />

Board of Supervisors and the youngest<br />

elected official in the Commonwealth of<br />

Virginia. She served on the board of<br />

supervisors for 11 years and as chairman for<br />

numerous years.<br />

Delegate Tyler, who recently turned 50<br />

years old, states, “I have been in politics over<br />

half of my life. My first interest was to be a<br />

voice for the elderly and assist them with<br />

their water-contamination condition that<br />

was a health hazard to many senior<br />

citizens.” As a result of her hard work, the<br />

areas now have safe water and sewage<br />

infrastructure and indoor plumbing.<br />

She comments, “As a legislator, it is<br />

important to work well with both parties<br />

and build good relationships. I work hard to<br />

protect farmers and the agribusiness<br />

industries and to create jobs for the people<br />

of Southside Virginia and strive to represent<br />

Contact Information for<br />

Delegate Tyler:<br />

During Session<br />

Delegate Roslyn C. Tyler<br />

Virginia House of Delegates<br />

P.O. Box 406<br />

Richmond, VA 23218<br />

Phone: 804-698-1075<br />

Fax: 804-698-6775<br />

Email: DelRTyler@house.virginia.gov<br />

<strong>October</strong> <strong>2011</strong><br />

After Session<br />

Delegate Roslyn C. Tyler<br />

25359 Blue Star Highway<br />

Jarratt, VA 23867<br />

Phone: 434-336-1710<br />

Email: tyler75@netscape.com<br />

Roz Tyler of Jarratt represents District 75 in the Virginia House of Delegates. Pictured above<br />

is the Tyler family. From left, front row: Ronecia Tyler, Rameka Tyler, Rosché Tyler, and Rufus<br />

Tyler, Jr. Second row: Rufus Tyler, Sr., and Delegate Tyler.<br />

them well. I am a dedicated public servant<br />

and medical professional, and I care deeply<br />

about my family and the people I serve. It is<br />

an honor to serve our communities in the<br />

Virginia General Assembly, and it is a<br />

responsibility I take very seriously.”<br />

<strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong><br />

President and CEO John Lee says, “Delegate<br />

Tyler capably represents a number of our<br />

members in the eastern part of <strong>Mecklenburg</strong><br />

<strong>Electric</strong>’s system and is always fast to make<br />

herself available for our input when there is<br />

legislation being considered that impacts<br />

those we serve. We appreciate her hard<br />

work on their behalf, her support of electric<br />

cooperatives, and her willingness to hear us<br />

out on matters that impact our membership<br />

and our ability to provide high-quality,<br />

affordable electric service.”<br />

Delegate Tyler was born in Greensville<br />

County to Johnny and Gladys Cain and<br />

attended Greensville County High School.<br />

After graduation she attended Virginia State<br />

University and earned a B.S. degree in<br />

biology. She furthered her education at Old<br />

Dominion University and earned a B.S. in<br />

physical therapy and an M.S. in special<br />

education from Virginia State University. She<br />

is pursuing a doctoral degree in physical<br />

therapy at Virginia Commonwealth<br />

University. This year she was presented with<br />

an honorary doctoral degree in law from St.<br />

Paul’s College.<br />

Delegate Tyler is a senior physical<br />

therapist at Southern Virginia Regional<br />

Medical Center in Emporia and has been<br />

there for 20 years. She is married to Rufus<br />

Tyler, Sr., who is employed as executive<br />

director of the Improvement Association,<br />

Inc., and serves on the Sussex County Board<br />

of Supervisors. They have been married for<br />

29 years and live on the scenic Nottoway<br />

River in Jarratt. They have four children<br />

who are currently attending college: Rufus<br />

Tyler, Jr., Ronecia, Rosché, and Rameka.<br />

They are members of the Chapel Hill Baptist<br />

Church and sing in the choir at Mt. Calvary<br />

Baptist Church in Emporia.<br />

The Tylers have been members of<br />

<strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong> for 20<br />

years. “From our experience as members of<br />

the cooperative, I commend them for the<br />

expedient service they provide to the<br />

community, especially during the aftermath<br />

of Hurricane Irene,” says Delegate Tyler.<br />

“From a legislative perspective, the<br />

cooperative and the VMDAEC (Virginia,<br />

Maryland & Delaware Association of<br />

<strong>Electric</strong> <strong>Cooperative</strong>s) represent their<br />

members well in the General Assembly<br />

concerning any matters that will have an<br />

impact on their members.”<br />

23


It’s the Law ...<br />

Double-Throw Switches<br />

Required for All Generators<br />

It’s time for winter weather, and the<br />

thought may cross your mind, “I’m<br />

going to buy a generator.” Should<br />

you decide to buy one or have recently<br />

purchased one, be sure to also purchase<br />

and install a double-throw switch<br />

(sometimes called a transfer switch) to<br />

isolate the generator from the electric<br />

utility system coming into your home or<br />

business. It’s the law, and doing so<br />

protects your home and your cooperative’s<br />

line crews. Failing to do so could result<br />

in major damage to or the loss of your<br />

home, or to the injury or death of one of<br />

those who work hard to get your lights<br />

back on during power restoration.<br />

The National <strong>Electric</strong>al Safety Code<br />

requires standby generators to be wired<br />

with a double-throw switch. Transformers<br />

can act as step-up or step-down devices,<br />

depending on which side the power<br />

source is located. During normal<br />

conditions, the transformer outside your<br />

home “steps down” the electrical voltage<br />

from 7,200 volts to a home use of<br />

120/240 volts. When service is interrupted<br />

and a generator is connected in the<br />

home, the source side of the transformer<br />

is reversed and electricity goes back on<br />

the power line. The transformer “steps<br />

up” the voltage from 120/240 volts to<br />

7,200 volts, resulting in a dangerous<br />

situation for your cooperative employees<br />

working on the line.<br />

Connecting a generator directly into a<br />

home wiring system without the transfer<br />

switch is very dangerous and illegal. By<br />

installing a double-throw switch, you<br />

could save a life and prevent damage to<br />

your home’s electrical system. We are<br />

hopeful that our members seldom need a<br />

generator and that the investment is a<br />

tough one to justify if you are served by<br />

<strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong><br />

(MEC). But if you do decide to move<br />

forward with one, please have it installed<br />

the right way and the legal way.<br />

If you have any questions regarding<br />

generator use or installation, please don’t<br />

hesitate to contact MEC for more<br />

information about double-throw<br />

switches and the safe use of electricity.<br />

Upcoming Events<br />

Barons Invitational: Bluestone High<br />

School’s Athletics Stadium. Saturday, Oct.<br />

8. 3 p.m. (434) 372-5702 or email<br />

rallgood@mcpsweb.org.<br />

Autumn Jubilee: Chase City. Sunday,<br />

Oct. 9. 2-6 p.m. Parade at 6 p.m.<br />

(434) 372-0379.<br />

South Central Fair: Chase City.<br />

Tuesday – Saturday, Oct. 11-15. (434) 372-<br />

4545 or webmaster @southcentralfair.com.<br />

The Artful Adventuress: Gretna Little<br />

Theatre. Friday – Sunday, Oct. 14-16.<br />

7:30 p.m. Friday and Saturday, 2:30 p.m.<br />

Sunday. (434) 228-1778.<br />

Old Timer’s Jubilee: Main Street,<br />

Gretna. Saturday, Oct. 15. 9 a.m.-3 p.m.<br />

(434) 656-2258.<br />

Halloween Haunted Trail: J. O. Crews<br />

Farm, Nathalie. Thursday – Saturday, Oct.<br />

27-29. 7-10 p.m. on Thursday, 7-11 p.m.<br />

on Friday and Saturday. (434) 470-2455.<br />

Monster Mash Halloween Festival:<br />

Market Square, South Hill. Saturday, Oct.<br />

29. 4-7 p.m. (434) 447-4547.<br />

Boydton Day: Boydton. Saturday, Oct.<br />

29. 9 a.m.-4 p.m. Parade at 11 a.m.<br />

(434) 738-0113, Extension 24.<br />

Trunk or Treat: Main Street, Chase<br />

City. Saturday, Oct. 29. 6-9 p.m. Treats for<br />

the kids, DJ, and entertainment.<br />

(434) 372-0379.<br />

Chili Cookoff: MacCallum More<br />

Gardens, Chase City. Saturday, Nov. 5.<br />

Deadline for team signups Oct. 20. Cash<br />

prizes – $500, $250, $150. Chili will be<br />

served to the public beginning at 11 a.m.<br />

Admission $5 for adults, free for children<br />

10 and under. (434) 372-0502 or<br />

mmmg@verizon.net.<br />

Free Trick-or-Treat Bags<br />

<strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong><br />

has free trick-or-treat bags! Children<br />

love our Halloween bags because they<br />

are brightly colored, have easy-grip<br />

handles, and hold lots of treats.<br />

Parents love them because safety tips<br />

are printed on each bag.<br />

Be sure to stop by our office soon<br />

and pick up one for each of your<br />

children. Supplies are limited.<br />

Have a safe<br />

and happy<br />

Halloween!<br />

24 <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong>


Track MEC Outages With New Online Viewer<br />

The shaded area above represents the portions of nine counties that are served by <strong>Mecklenburg</strong> <strong>Electric</strong> <strong>Cooperative</strong>. The Map Key at the<br />

right explains the map symbols and provides summary information on current conditions. The viewer can be found on our website,<br />

www.meckelec.org.<br />

In 2008, <strong>Mecklenburg</strong> <strong>Electric</strong><br />

<strong>Cooperative</strong> implemented a mapbased<br />

outage-management system<br />

called DisSPatch, and the technology has<br />

proven to be a real asset in providing<br />

data that assists your cooperative in<br />

locating outages and identifying the<br />

causes. To enhance the value of the<br />

system to our members, we added the<br />

capability to display a real-time online<br />

map on our website that displays the<br />

location of outages.<br />

While evaluating our outagerestoration<br />

efforts after Hurricane Irene,<br />

we recognized a need to make changes<br />

to the online map, allowing our members<br />

to be better informed regarding our<br />

restoration efforts. Accordingly, we are<br />

pleased to announce an upgrade to our<br />

online outage map that now offers our<br />

members a more user-friendly way to<br />

view current outages, identify the areas<br />

affected, and track restoration progress.<br />

This outage viewer gives the added<br />

<strong>October</strong> <strong>2011</strong><br />

benefit of seeing the service area and<br />

outages with the detail of aerial photos.<br />

By clicking the aerial button, you have<br />

the capability to zoom into the map and<br />

see houses and other landmarks visually.<br />

By downloading an add-on tool, you can<br />

actually acquire 3D capability that<br />

allows a bird’s-eye view of the streets.<br />

In the new viewer, our outages are<br />

displayed within latitude- and longitudecalculated<br />

locations on the map, and our<br />

service territory is shaded. Any outages<br />

will be represented by dots. By referring<br />

to the map key in the lower right-hand<br />

portion of the page, you can determine<br />

the magnitude of the outage or number<br />

of members impacted. The information<br />

displayed on the right-hand side of the<br />

page also includes the total number of<br />

outages (total outages), members that<br />

are predicted out by our outagerestoration<br />

system (members affected),<br />

and members that are currently without<br />

power (members out now). We have<br />

also broken down the number of<br />

impacted members per county to enable<br />

the local reporting agencies to access<br />

information on outages affecting their<br />

respective areas.<br />

Please note that in order to minimize<br />

outage times and report information<br />

accurately on this site and to our outagerestoration<br />

system, we need all current<br />

phone numbers that may be used by<br />

each of our members to report their<br />

outages. Our system has the capability of<br />

recognizing multiple telephone numbers<br />

for each member, and it is critical that<br />

we have your correct home number and<br />

all phone numbers, including cell phone<br />

numbers, that might be used to report<br />

your outage. It takes only minutes to<br />

update your numbers in our records,<br />

and doing so allows us to identify and<br />

address your outage more efficiently.<br />

Please update your contact numbers by<br />

calling 1-877-541-5737 at any time and<br />

selecting option 3.<br />

25

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