Warewash Solutions - Gordon Food Service

Warewash Solutions
Gordon Food Service ®

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Contents
For a spotless reputation
and a sparkling bottom line
Let Gordon Food Service ® do your dirty work.... 4
We know your business.......................................... 7
We deliver world-class service.............................. 8
Proactive preventative maintenance.............. 9
24/7 support....................................................... 10
Mobile parts centers.......................................... 11
We help you manage your costs....................... 12
Reduce equipment costs................................. 13
Control chemical costs..................................... 14
Minimize environmental costs.......................... 14
Cut inventory costs............................................ 16
We make you more efficient............................... 17
Training support.................................................. 17
Safety support.................................................... 18
Clean up with Gordon Food Service................. 19

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The cooler’s acting up. Two servers called in sick. You just
discovered that a water leak ruined all your to-go boxes.
And a party of 23 just walked in the door.
Let Gordon Food Service ®
do your dirty work
The last thing you need to worry about is clean tableware.
So don’t. Let Gordon Food Service take care of it.
We can provide the equipment, chemicals, service, and
support that deliver the very best cleaning results for your
budget. Your guests will appreciate your high sanitation
standards. Your employees will appreciate the ease and
reliability of the warewash system. And you’ll appreciate
the difference that advanced products, consistent costs,
and proactive service make to your bottom line.

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We know
your business
That’s why our warewash specialists work alongside our
food category managers, menu advisers, dietitians, logistics
analysts, and other experts. They all collaborate to develop
comprehensive, streamlined, synergistic solutions that can
increase the efficiency of your business from top to bottom.
With more than 110 years of experience in
the foodservice industry, we know a thing
or two about dirty dishes. What’s more,
we know how an effective warewashing
program fits into the overall framework of a
well-run foodservice operation.
This team approach can improve your warewashing
program in ways large and small—from ensuring that
eco-friendly cleaning options will actually work on your
tough food stains, to maximizing your cash flow by delivering
smaller quantities of chemicals more often.

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We deliver
world-class service
Our dedicated warewash specialists undergo extensive,
ongoing training to keep their skills and knowledge
sharp and up to date. All are full-time Gordon Food
Service employees—we don’t outsource our services to
commissioned employees from another company. Our
success is dependent on your success, so our team is
invested in keeping you up and running.
That’s why we provide …
Proactive
preventative maintenance
Regular service calls—more frequent than the industry
standard—help prevent breakdowns and keep
your system operating at its peak. We monitor both
equipment and chemical performance to make sure
you aren’t wasting precious dollars. And in the unlikely
event of a problem, our team is on-call so we can be
there to take care of it right away.
There is no extra fee for these services—maintenance,
consultation, and repair are typically covered under
your operating agreement. However, we will prepare a
service report outlining the duties performed on each
visit, along with an estimate of the costs you’d incur if
you weren’t a Gordon Food Service customer.

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24/7 support
The warewash specialist who maintains your equipment
month to month provides consistency and accountability.
The average tenure of our specialists is 15 years, so you’re
likely to be serviced by the same individual for the length of
your relationship with us.
Your specialist is backed by cleaning product specialists,
a central service center, and a technical resource center,
in addition to your Gordon Food Service Customer
Development Specialist. The bottom line: You’ll always be
able to reach a live person for a timely response to inquiries
and emergencies.
Mobile parts centers
Service vans are fully stocked with a
wide variety of pieces and parts. The
result is that problems will likely be fixed
on the first visit.

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We help you
manage your costs
Every foodservice operation is unique, so
every warewash solution must be, too. We’ll
work with you to determine the best possible
combination of equipment, chemicals, labor,
and energy for your specific goals.
Reduce equipment costs
We offer a wide range of state-of-the-art
warewashing systems to meet different wash loads,
kitchen layouts, and budgets. We’ll analyze your
operation and recommend the best equipment (and
chemicals) for the job. We’ll even estimate the total
cost to run your machine, based on the number of
rack loads, to assist you in yearly budgeting.

14 We also offer a wide variety of
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warewash chemicals with specific
The Green Seal Certification is granted to
environmental benefits, including
products that aim to reduce environmental,
many Green Seal and DfEcertified
health, and social impact throughout a
products, as well as highly
product’s, service’s, or company’s lifecycle.
concentrated products that use
less packaging to deliver the same
amount of usable solution.
Minimize
environmental costs
We recognize that reducing environmental
impact is a key goal for many foodservice
operations. We also realize that “green”
cannot be the first priority for many of our
customers, especially those that operate
on a thin profit margin. So we enable
each operator to customize the balance
between sustainability and cost savings.
All your Gordon Food Service orders
are delivered on a single truck.
This maximizes fuel efficiency and
reduces greenhouse gas emissions,
compared to separate deliveries.
Design for the Environment (DfE) partners
with environmental organizations in order
to guard human health and encourage
sustainable chemistry.
Control chemical costs
Array ® is a collection of high-performance
cleaning chemicals exclusively from Gordon
Food Service to maximize the performance of our
warewash equipment. Our systems are calibrated
to use just the right amount of Array detergents,
rinse agents, and sanitizers, so you won’t waste
product (or money).
The majority of our equipment is Energy Starcertified,
meaning it meets U.S. government
standards for energy and water efficiency.
Our closed, dilution-controlled systems are
designed to deliver an effective clean the
first time, utilizing fewer chemicals, and
reducing waste and VOCs.

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Cut inventory costs
Our highly concentrated cleaning products are
packaged smaller and take up less storage space
at your facility. Because cleaning products are
transported on the same truck as your regular
deliveries, you can order smaller quantities more
often. There are no minimums—order just what you
need, when you need it. Gordon Food Service
Inventory Manager software can help you automate
chemical ordering for “just-in-time” delivery.
We make you
more
efficient
We don’t believe it’s enough to
supply you with the industry’s
finest warewash equipment,
cleaning products, and service.
We also want to ensure that your
employees use your warewash
system effectively and safely.
Training support
We will come on-site to train
key employees on the proper
usage of your warewash system,
and provide materials you can
integrate into your ongoing
training programs.

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Safety support
From a product standpoint, the closed design of our warewash
systems virtually eliminates the human and environmental risk
of chemical exposure, while our highly concentrated cleaning
chemicals come in smaller packages that reduce the risk of
back injuries.
From a user’s perspective, we make safety a critical
component of employee training. We also provide wall charts
that help remind and guide employees on proper system
usage. And we provide Material Safety Data Sheets (MSDS) for
each product, in product packages and online. These sheets
include instructions for the safe use, hazards, and disposal
methods of a product (along with the ingredients).
Clean up with
Gordon Food Service
Our warewash systems are proven
performers in thousands of restaurants and
foodservice operations. Our warewash
experience helps these operators realize the
greatest possible efficiency and cost-savings
from their systems.
Just as important, our customers will tell you
that we act with the utmost integrity—that
we really stand behind our products and our
promises. Which may be the best reason of
all to work with us.
Let us show you how you can clean up with
a Gordon Food Service Warewash Solution
by contacting your Customer Development
Specialist or calling (800) 968-6474.

UP-41002-CHEM-11
062011/40134/3M
P.O. Box 1787 • Grand Rapids, MI 49501 • (800) 968-6474
©2011 Gordon Food Service ® • www.gfs.com
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