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GPAT for Web[1].ICASS GDB r2.31.00

GPAT for Web[1].ICASS GDB r2.31.00

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Version 2.31.00<br />

Section 1194.41 In<strong>for</strong>mation, Documentation and Support –<br />

Detail<br />

Government Product Accessibility Tem plate<br />

Criteria<br />

(a) Product support documentation<br />

provided to end-users shall be made<br />

available in alternate <strong>for</strong>mats upon<br />

request, at no additional charge<br />

(b) End-users shall have access to a<br />

description of the accessibility and<br />

compatibility features of products in<br />

alternate <strong>for</strong>mats or alternate methods<br />

upon request, at no additional charge.<br />

(c) Support services <strong>for</strong> products shall<br />

accommodate the communication<br />

needs of end-users with disabilities.<br />

Supporting Features<br />

Supports when combined<br />

with Compatible AT<br />

Supports when combined<br />

with Compatible AT<br />

Supports with exception<br />

Remarks and<br />

explanations<br />

Product support<br />

documentation is<br />

available in<br />

electronic <strong>for</strong>mat<br />

via PDF file.<br />

Text <strong>for</strong>mat;<br />

Accessibility<br />

in<strong>for</strong>mation is<br />

located in the last<br />

appendix of each<br />

end user manual<br />

(PDF <strong>for</strong>mat)<br />

Help desk support<br />

via e-mail and<br />

phone<br />

communications.<br />

TTY/TTD<br />

support<br />

unavailable.<br />

IMPACT 12 10/14/2009

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