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Robert Walters Half Yearly Market Update 2013 – Commerce

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HALF YEARLY MARKET UPDATE <strong>2013</strong><br />

COMMERCE<br />

SINGAPORE<br />

WELCOME<br />

Welcome to <strong>Robert</strong> <strong>Walters</strong>’ <strong>2013</strong> market update, designed to provide you with an insight into the very latest hiring and salary<br />

trends across the commerce sectors. Our clients often draw on our extensive industry involvement and market knowledge to gain<br />

current information on salary levels, skills profiling and varying recruitment practices.<br />

Singapore’s strategic location in Southeast Asia continued to generate strong interest from multinational organisations which<br />

regarded the country as an ideal business hub. This led to an increased number of regional offices being established here, creating<br />

a demand for shared services functions such as accounting, finance and human resources.<br />

Traditionally strong sectors such as FMCG, pharmaceutical, oil & gas as well as technical healthcare maintained healthy levels of<br />

growth. This generated career opportunities particularly for professionals in sales, marketing and IT. Quality contracting talent also<br />

became a viable option for companies as they looked to maintain a flexible workforce. Such candidates were a swift solution to<br />

bridge workforce talent gaps in times of maternity cover, permanent headcount freeze or a limited talent pool.<br />

In addition, we are proud to be celebrating our 15th year of specialist recruitment in the Singapore market. We hope you will find<br />

this update useful and please do not hesitate to contact us to discuss these market trends as well as any other recruitments needs<br />

in greater detail.<br />

Toby Fowlston<br />

Managing Director<br />

T: (65) 6228 0227<br />

E: toby.fowlston@robertwalters.com.sg<br />

ROLES<br />

ROLES<br />

PERMANENT<br />

SALARY PER<br />

ANNUM $SGD<br />

CONTRACT<br />

SALARY PER<br />

MONTH $SGD<br />

ACCOUNTING &<br />

FINANCE<br />

Recruitment demand remained fairly consistent throughout the<br />

first six months of <strong>2013</strong> across multinationals and local SMEs.<br />

Most activities were due to replacement hiring as opposed to new<br />

headcount or expansion. An increase in global companies setting<br />

up their regional hubs in Singapore also drove the demand for<br />

accounting and finance professionals.<br />

We also observed strong hiring activity from large conglomerates in<br />

sectors which showed the highest levels of expansion – notably in<br />

FMCG, retail, oil & gas and professional services. This fuelled the<br />

demand for mid-level finance professionals such as analysts and<br />

financial control specialists. Newly-qualified accounting and finance<br />

talent were also sought-after to perform a variety of functions such<br />

as Accounts Payable Accounting and Reporting System (APARS)<br />

and transactional accounting.<br />

Chief Financial Officer<br />

Finance Director - Large Organisation<br />

Financial Controller - Large Organisation<br />

Finance Director - Small/Medium Organisation<br />

Treasury Manager<br />

Shared Services Finance Manager<br />

Financial Planning & Analysis (6+ yrs’ exp)<br />

Tax Accountant - Senior (6+ yrs’ exp)<br />

Finance Manager (0 - 3 yrs’ exp)<br />

Business Analyst (3 - 5 yrs’ exp)<br />

Accounts Payable/Receivable Manager (5+ yrs’ exp)<br />

Accountant (3 - 5yrs’ exp)<br />

$300 - 500k+<br />

$250 - 320k<br />

$200 - 250k<br />

$200 - 250k<br />

$120 - 200k<br />

$120 - 180k<br />

$120 - 180k<br />

$90 - 120k<br />

$65 - 100k<br />

$65 - 100k<br />

$60 - 110k<br />

$50 - 75k<br />

$20k+<br />

$18k+<br />

$13 - 19k+<br />

$12 - 18k+<br />

$10k+<br />

$10k+<br />

$9 - 16k+<br />

$7 - 9k+<br />

$5 - 8k+<br />

$5 - 8k+<br />

$5 - 9k<br />

$4 - 7k+<br />

There was also notable demand for senior financial control<br />

professionals with about eight years’ qualified experience in<br />

business partnering as well as regional financial control and<br />

managerial functions. Such professionals were highly valued<br />

for their accounting expertise across Southeast Asian markets,<br />

particularly as Singapore was being earmarked as the regional hub<br />

for most multinationals.<br />

We expect to see similar recruitment trends for the second half of<br />

<strong>2013</strong>, and job seekers can potentially secure an average 10 - 15%<br />

salary increment.


CONTRACT<br />

Contract hiring in this space only picked up after the Chinese New<br />

Year holidays towards the end of March. Newly-qualified accountants<br />

were in demand to assist with the additional workload as many<br />

organisations started their annual auditing process. These contractors<br />

were required to have a minimum of two years’ solid work experience<br />

in another multinational environment and possess SAP proficiency.<br />

Companies also sought candidates with strong communication skills<br />

whom they can develop for future career progression, by offering<br />

them more client management roles and larger projects.<br />

A majority of these contract hires were seen in the pharmaceutical,<br />

FMCG and oil & gas industries. The commodities sector also saw<br />

rapid growth which generated trade-related roles and business core<br />

finance functions.<br />

LEGAL<br />

ROLES<br />

Many organisations needed these professionals for interim periods as<br />

the tasks were largely project-based. In addition, obtaining approval<br />

for permanent headcount remained a key challenge, hence longerterm<br />

contract hires were offered as a solution to assist and support<br />

existing resources.<br />

We also saw an increase in compliance-related roles within the<br />

commerce sector, which was an interesting trend as such roles were<br />

typically more in demand within the banking and financial services<br />

industry. The Singapore government also imposed more regulations<br />

on businesses, leading to contracting opportunities in the areas of<br />

compliance and internal audit.<br />

PERMANENT SALARY PER ANNUM $SGD<br />

ENGINEERING<br />

Recruitment activity in the first quarter performed beyond expectations<br />

and saw a significant increase as compared to the same period in<br />

2012. This was a result of higher headcount levels in companies as<br />

well as the general shift in strategy to secure top talent earlier in <strong>2013</strong>.<br />

Hiring activity was particularly strong in the industrial and<br />

pharmaceutical sectors as both local and international firms continued<br />

their expansion plans. Many organisations, particularly those in the<br />

pharmaceutical industry expanded their operations in Asia using<br />

Singapore as an entry point. As a result, we saw a rising number<br />

of multinational firms relocating specific functions to Singapore<br />

from overseas. In contrast, the heavy machinery, Health, Safety and<br />

Environment (HSE), operational excellence and capital equipment<br />

sectors were relatively less buoyant as compared to 2012.<br />

ROLES<br />

Project<br />

Research & Development<br />

EHS<br />

Process<br />

Service<br />

Quality Assurance<br />

Production/Manufacturing<br />

PERMANENT SALARY<br />

PER ANNUM $SGD<br />

5 - 10 YRS’ EXP 10+ YRS’ EXP<br />

$95 - 130k<br />

$80 - 140k<br />

$85 - 125k<br />

$80 - 100k<br />

$70 - 100k<br />

$65 - 105k<br />

$60 - 95k<br />

$135 - 205k<br />

$130 - 215k<br />

$125 -225k<br />

$100 - 150k<br />

$100 - 140k<br />

$105 - 150k<br />

$95 - 135k<br />

Employers actively sought quality-related professionals such as those<br />

skilled in qualitative assurance, supplier quality and project quality.<br />

As a result of companies moving certain functions into Singapore,<br />

candidates with programme and project management skills were also<br />

keenly sought-after. Research and development hires, particularly<br />

those in the software engineering space, remained in high demand.<br />

Salaries remained constant and candidates moving jobs expected a<br />

pay increase of about 20%. This was due to the increased difficulty<br />

in hiring overseas talent, leading to longer recruitment processes and<br />

a stronger demand for qualified local talent. Competent engineering<br />

candidates were highly sought-after, which resulted in a candidatedriven<br />

market and raised salary expectations.<br />

Moving into the second half of <strong>2013</strong>, we anticipate similar recruitment<br />

and salary trends in the engineering space.<br />

ANALYST/ASSOCIATE MANAGER/AVP VP/DIRECTOR<br />

Head of Legal<br />

$200 - 350k+<br />

TMT<br />

$60 - 130k<br />

$100 - 180k<br />

$160 - 300k+<br />

Pharmaceutical/Chemical<br />

Commodities<br />

Manufacturing/Engineering<br />

$60 - 130k<br />

$60 - 150k<br />

$60 - 110k<br />

$80 - 160k<br />

$120 - 220k<br />

$100 - 180k<br />

$120 - 250k+<br />

$180 - 400k+<br />

$150 - 250k+<br />

HUMAN RESOURCES<br />

FMCG<br />

$60 - 110k<br />

$90 - 150k<br />

$120 - 200k+<br />

Contracts Manager<br />

$60 - 120k<br />

$70 - 170k<br />

$140 - 200k+<br />

Company Secretary<br />

Private Practice<br />

$40 - 70k<br />

$70 - 130k<br />

$60 - 100k<br />

$120 - 250k<br />

$80k+<br />

$180 - 370k+<br />

ROLES<br />

PERMANENT SALARY PER ANNUM $SGD<br />

3 - 6 YRS’ EXP 6 - 12 YRS’ EXP 12+ YRS’ EXP<br />

In the first six months of <strong>2013</strong>, the legal and compliance functions<br />

saw steady hiring. Organisations continued hiring in-house lawyers,<br />

contracts managers, paralegals and corporate secretaries to boost<br />

their legal teams and reduce external counsel costs.<br />

There was also a steady demand for contract managers within<br />

the oil & gas, commodity trading, IT and telecommunications<br />

industries to deal with the increasing transaction volume in Asia.<br />

These professionals were hired for both replacement and newlycreated<br />

positions.<br />

Some US and European companies appointed a number of senior<br />

legal counsels for individual contributor roles back in 2012. In the<br />

first half of <strong>2013</strong>, paralegals with legal qualifications and junior<br />

legal counsels with about five years’ experience were actively<br />

recruited to assist these heads of legal. In particular, IT and FMCG<br />

companies sought paralegals to support their busy legal teams.<br />

Hiring within compliance rose as multinationals looked to tackle<br />

a variety of new regulations in their respective industries. New<br />

headcount was allocated to compliance teams, particularly in the<br />

FMCG space. Across various sectors, corporate and commercial<br />

lawyers with about three to six years’ experience were highly<br />

sought-after, in particular Singapore bar-qualified professionals.<br />

Corporate secretarial roles were also in demand. However, such<br />

positions often required Mandarin language abilities, which further<br />

limited the candidate talent pool.<br />

An additional four international private practice firms were awarded<br />

QFLP licenses in February, allowing them to practice Singapore<br />

commercial law and bringing the total number of licensed foreign<br />

firms to 10. Starting salaries in foreign firms are typically higher<br />

than Singapore-based firms, and in response to this we saw the<br />

Big Four and some boutique local law firms increase their starting<br />

pay by as much as 12 - 25%. This pay increase, whilst immediately<br />

benefitting newly-qualified Singapore lawyers, will likely impact the<br />

ability of multinationals to attract local law professionals. Salaries<br />

for these roles tend to be less competitive compared to those<br />

offered by private practice firms.<br />

Due to the finite number of legal candidates equipped with the<br />

required experience and educational qualifications, staff retention<br />

will continue to be a key challenge in the remaining half of <strong>2013</strong>.<br />

Hence, salary levels are likely to rise across the board. Lawyers are<br />

expected to consider a combination of factors when moving jobs,<br />

such as improved work exposure or the opportunity to enter a new<br />

industry. We expect private practice candidates seeking improved<br />

work-life balance or a wider spectrum of commercial experience<br />

to continue exploring opportunities to move into in-house roles.<br />

HR Generalist/Business Partner<br />

Compensation & Benefits Specialist<br />

Organisational Development Specialist<br />

Learning & Development Specialist<br />

Recruitment Specialist<br />

Payroll Specialist<br />

Hiring levels of HR professionals remained consistent across the<br />

commerce industries, due to companies expanding their operations<br />

into emerging Southeast Asian countries. This drove a strong demand<br />

for HR professionals with competent regional experience to establish<br />

and strengthen HR functions in the Southeast Asian offices.<br />

Senior candidates with regional exposure and start-up experience<br />

such as heads of HR or HR directors were in high demand. These<br />

roles were fairly strategic and required collaboration with top<br />

management to help increase business revenue. These candidates<br />

were also expected to develop and execute HR polices at the<br />

ground level. We saw the most demand for HR professionals in the<br />

professional services, consumer and aerospace industries.<br />

The uncertain European market led to headquarters implementing<br />

global initiatives with an emphasis on emerging Asian markets.<br />

$60 - 110k<br />

$60 - 120k<br />

$60 - 100k<br />

$55 - 90k<br />

$50 - 100k<br />

$40 - 60k<br />

$110 - 180k<br />

$120 - 200k<br />

$100 - 250k<br />

$90 - 165k<br />

$100 - 150k<br />

$60 - 100k<br />

$180 - 400k+<br />

$180 - 350k+<br />

$220 - 350k+<br />

$165 - 250k+<br />

$120 - 250k+<br />

$80 - 150k+<br />

To spearhead these projects in Asia, companies sought senior HR<br />

candidates who possessed at least 12 – 15 years’ experience with<br />

diverse exposure to different industries.<br />

Due to the increased demand for quality talent in the emerging<br />

markets, job movers were offered a 12 – 20% salary increment.<br />

Senior-level professionals looking to switch jobs were offered pay<br />

increases averaging 15%. However, monetary benefits were not top<br />

priority for candidates, as they also considered other factors such as<br />

the total remuneration package, career progression opportunities and<br />

the challenges expected ahead.<br />

For the next half of <strong>2013</strong>, we are likely to see similar hiring trends as<br />

more multinationals focus their business efforts on Asia. Additionally,<br />

due to the shortage of Asian HR talent with regional experience,<br />

companies are likely to nurture mid-level employees and groom them<br />

for HR management positions.


CONTRACT<br />

Hiring within the HR contracting space saw a relative slowdown in the<br />

beginning of <strong>2013</strong>. Activity picked up in the beginning of quarter two<br />

with a high demand for contract payroll specialists across commerce<br />

industries. This was due to a number of permanent functions being<br />

moved out of Singapore, the deployment of additional manpower to<br />

support existing teams and maternity cover requirements.<br />

HR professionals with experience in payroll as well as learning and<br />

development were in high demand, particularly within the IT&T,<br />

pharmaceutical and professional services sectors.<br />

Salaries remained consistent to those in 2012. Similar hiring trends are<br />

likely to be seen in the second half of the year as companies continue<br />

to face the challenge of securing permanent headcount approval.<br />

ROLES<br />

PERMANENT SALARY PER ANNUM $US<br />

6 - 10 YRS’ EXP 11 - 15 YRS’ EXP 16 - 25+ YRS’ EXP<br />

We saw significant demand particularly from the global IT end-user<br />

companies, with some vacancies in the IT vendor space. These<br />

organisations actively sought technically-skilled professionals<br />

with Cisco Certified Network Associate (CCNA) or Citrix Certified<br />

Integration Architect (CCIA) certifications, system engineers with level<br />

III qualifications and experienced project managers.<br />

Due to tighter headcount budgets as well as IT consulting deals<br />

being signed regionally instead of locally, we saw a slight decrease in<br />

senior-level contract recruitment. Companies instead chose to step<br />

up their recruitment efforts in Malaysia due to the lower cost of senior<br />

talent there. However, we anticipate an increase in hiring in the third<br />

quarter as projects advance. Contract hiring is likely to be open<br />

across all levels of seniority.<br />

We also foresee a few business critical hires in Singapore, which is<br />

likely to happen towards the end of <strong>2013</strong>. Employers are likely to turn<br />

to contract professionals to fill roles that they are unable to secure<br />

permanent headcount budgets for. Salaries are likely to remain<br />

constant, with a 15 - 20% increment for new placements.<br />

OIL & GAS UPSTREAM<br />

Reservoir Engineers<br />

Petrophysicists<br />

Geologists<br />

Geophysicists<br />

$84 - 112k+<br />

$60 - 99.7k<br />

$60 - 99.7k<br />

$60 - 99.7k<br />

$112 - 124k+<br />

$70 - 121k+<br />

$70 - 121k+<br />

$70 - 121k+<br />

$134 - 194k+<br />

$149 - 155k+<br />

$149 - 155k+<br />

$149 - 155k+<br />

ROLES<br />

<strong>Market</strong>ing Director (6+ yrs’ exp)<br />

Sales Director (8+ yrs’ exp)<br />

PERMANENT SALARY<br />

PER ANNUM $SGD<br />

$150 - 220k+<br />

$140 - 240k+<br />

Demand for oil & gas upstream specialists rose throughout the first<br />

half of <strong>2013</strong> across Asia, especially in countries such as Singapore,<br />

Malaysia, Thailand, Indonesia and Vietnam. Such professionals were<br />

typically highly skilled and essential to the regional offshore projects<br />

and exploration sites launched earlier this year.<br />

Major oil operators hired most actively for their various regional<br />

projects, with reservoir engineers, geologists, petrophysicists as well<br />

as drilling specialists in particular demand. Experienced operations<br />

and development geologists were also highly sought-after, and<br />

those proficient in multifunctional roles and specific skills such as<br />

geomodeling were strongly preferred.<br />

Experienced subsurface individuals with the prerequisite qualifications<br />

also continued to see high demand as companies expanded their<br />

regional subsea units. The key drivers of these expansions included<br />

relaxed government regulations, increased foreign investments as well<br />

as the pressure to meet Asia Pacific’s ever-growing energy demand.<br />

The tight candidate pool resulted in an employee-driven market, and<br />

continued to increase the pressure on salaries. Candidates were<br />

offered a premium salary increment averaging 15 – 25%, depending<br />

on the demand for their skill sets.<br />

We anticipate more geographical projects in the next half of <strong>2013</strong>,<br />

and will expect to see similar hiring trends. Employers will continue to<br />

face challenges in attracting Asian professionals back to the region,<br />

in particular those who have achieved successful careers globally.<br />

These returnee candidates will likely be significantly more expensive<br />

hires due to their international exposure, proven capabilities in a<br />

multicultural environment as well as exposure to technological<br />

innovations and exploration sites.<br />

ROLES<br />

PERMANENT<br />

SALARY PER<br />

ANNUM $SGD<br />

CONTRACT<br />

SALARY PER<br />

MONTH $SGD<br />

SALES & MARKETING<br />

(CONSUMER)<br />

The consumer industries saw active and increased recruitment levels<br />

in the first six months of <strong>2013</strong> as compared to 2012. In particular,<br />

FMCG firms sought mid to senior-level professionals to fill newlycreated<br />

headcounts due to the start-up of new business units within<br />

the organisation as well as the relocation of several global teams<br />

to the Singapore office. We also observed increased hiring activity<br />

within the professional services, hospitality and travel sectors due<br />

to the expansion of organisations and the entry of multinationals<br />

into Singapore. The retail space however remained stable, and saw<br />

mostly replacement hiring.<br />

<strong>Market</strong>ing Communications Manager (6+ yrs’ exp)<br />

<strong>Market</strong>ing Manager (4 - 5 yrs’ exp)<br />

Brand Manager (4+ yrs’ exp)<br />

Trade <strong>Market</strong>ing Manager (4 - 5 yrs’ exp)<br />

Key Account Manager (4 - 5 yrs’ exp)<br />

Communications Manager (5 - 8 yrs’ exp)<br />

$110 - 180k+<br />

$80 - 100k<br />

$80 - 100k<br />

$70 - 100k<br />

$70 - 90k<br />

$70 - 100k<br />

Moving forward, we foresee some spillover recruitment activity from<br />

the first half of <strong>2013</strong>, which will keep the market relatively active. The<br />

later half of the year is traditionally more buoyant than the first as<br />

companies are likely to have clearer business directions and higher<br />

confidence levels.<br />

Salary levels will remain stable for most roles. However candidates<br />

with in-demand niche skill sets such as those strong in business<br />

development or digital marketing could command increments of 20%<br />

when switching jobs.<br />

INFORMATION<br />

TECHNOLOGY<br />

IT recruitment across the commerce sectors saw a slow start to the<br />

year, however it picked up in quarter two. Open opportunities were<br />

seen in existing projects and BAU IT functions in the first quarter,<br />

with an increase in new projects being initiated in quarter two. We<br />

saw demand from the healthcare, pharmaceutical, oil & gas, FMCG<br />

and telecommunications sectors.<br />

Companies were relaunching projects and expanding their<br />

operations, which spurred the need for additional headcount.<br />

Employers sought candidates skilled in data centre, data storage,<br />

data cloud, IT pre-sales, product managing, IT architecture and<br />

engineering. This was primarily due to the continued focus on<br />

infrastructure projects and upgrades.<br />

As a result of tighter budgets, companies offered conservative pay<br />

increments of around 10% for candidates changing jobs. In order to<br />

secure their preferred talent, employers adopted various attraction<br />

strategies such as starting bonuses, learning and development<br />

opportunities and certifying their employees with relevant IT courses.<br />

Programme Manager<br />

Director - IT<br />

Pre-Sales Consultant (8+ yrs’ exp)<br />

ERP Project Manager (7+ yrs’ exp)<br />

Manager - IT<br />

Infrastructure Security Specialist<br />

Manager - Data Centre<br />

Manager - Infrastructure Services<br />

Project Manager (5+ yrs’ exp)<br />

ERP Consultant Functional (5 - 8 yrs’ exp)<br />

Systems Administrator (5 - 8 yrs’ exp)<br />

Network Support Analyst (5+ yrs’ exp)<br />

Moving into the second half of the year, we expect increased hiring<br />

in the areas of FMCG and retail as these sectors are likely to launch<br />

key ERP and infrastructure implementation and upgrade projects.<br />

The telecommunications sector is also anticipated to see marginal<br />

growth in headcount as they compete to keep their edge in a<br />

challenging market.<br />

CONTRACT<br />

$180 - 240k<br />

$140 - 250k<br />

$120 - 180k<br />

$120 - 160k<br />

$100 - 140k<br />

$120 - 180k<br />

$100 - 180k<br />

$90 - 140k<br />

$90 - 140k<br />

$90 - 120k<br />

$70 - 90k<br />

$60 - 90k<br />

$15 - 30k<br />

$12 - 22k<br />

$10 - 16k<br />

$8 - 12k<br />

$8 - 15k<br />

$8 - 15k<br />

$7 - 14k<br />

$8 - 15k<br />

$7 - 10k<br />

$5 - 7k+<br />

$5 - 8k<br />

Interim recruitment in this space was relatively strong, in particular for<br />

junior to mid-level roles to fill position tenures of three to six months.<br />

Highest demand was seen for helpdesk professionals, IT developers,<br />

network engineers and system engineers. The increased hiring levels<br />

were due to permanent headcount restrictions from management,<br />

which meant more contract hires were required to bridge the<br />

workforce gap.<br />

Employers in the FMCG space sought marketing candidates with<br />

international experience due to the relocation of some global roles<br />

to the Singapore operations. As a result of the increasing shift in<br />

marketing from traditional to online channels, we also saw a strong<br />

demand for qualified digital marketers. Candidates with keen initiative<br />

to bring in new revenue sources and business development managers<br />

were sought-after in the professional services space, as they were<br />

required to contribute to the bottom line and meet sales targets.<br />

SALES & MARKETING<br />

(BUSINESS-TO-BUSINESS)<br />

Due to the scarcity of niche talent, sales & marketing recruitment<br />

in the information technology & telecommunications sectors during<br />

the first half of the year was relatively slow. The largest challenge for<br />

companies was in identifying sales candidates with strong product<br />

knowledge within the information technology and business software<br />

spaces. Tighter specifications from clients coupled with the limited<br />

talent pool capped hiring levels. This was especially evident in the IT<br />

CONTRACT<br />

Recruitment in this space came primarily from the pharmaceutical<br />

sector, with sporadic hires for positions that required niche skill sets.<br />

The highest demand was seen in maternity cover and multinationals<br />

sought interim professionals to fill positions for up to 12 months. Sales<br />

and marketing candidates were also in demand for particular projects<br />

such as relaunching brands or rebranding campaigns. Others were<br />

recruited to facilitate certain change projects.<br />

ROLES<br />

General Manager/Managing Director (6+ yrs’ exp)<br />

<strong>Market</strong>ing Director (6+ yrs’ exp)<br />

Sales Director (8+ yrs’ exp)<br />

Business Development Manager (8+ yrs’ exp)<br />

Business Development Manager (4 - 7 yrs’ exp)<br />

<strong>Market</strong>ing Communications Manager (4 - 5 yrs’ exp)<br />

PERMANENT SALARY<br />

PER ANNUM $SGD<br />

$200 - 300k+<br />

$150 - 200k+<br />

$150 - 225k+<br />

$120 - 180k+<br />

$80 - 120k<br />

$75 - 110k<br />

software space, where organisations sought candidates with highly<br />

niche skills such as cloud data and ERP.<br />

Larger multinationals underwent internal restructuring and refocused<br />

business directions which generated more opportunities for sales<br />

professionals. As cyber consumerism grew, digital and online<br />

experience became an important requirement for marketers, on top


of the traditional brand and product marketing skills. Candidates<br />

were also expected to have a strong understanding of multi-channel<br />

marketing communications and public relations.<br />

The industrial space saw a strong start to the year. There was<br />

consistent demand for competent sales and key accounts candidates<br />

within the logistics and third-party logistics businesses. However, the<br />

active movement of talent in this space led to a candidate-driven<br />

market in the later part of quarter two.<br />

Organisations in the chemicals industry focused on regional growth,<br />

in particular within the Indonesian and Malaysian markets. Candidates<br />

with knowledge and relationships in these Asian countries were highly<br />

sought-after as companies focused on widening their distribution in<br />

these areas. The automobile sector also experienced growth, which<br />

led to available positions for corporate sales and account management<br />

SECRETARIAL &<br />

BUSINESS SUPPORT<br />

Generally, we saw strong levels of hiring in the first half of <strong>2013</strong>. A<br />

majority of the demand came from the professional services, FMCG<br />

and pharmaceutical sectors. Recruitment was largely required for<br />

replacement headcount due to the high attrition rate which typically<br />

occurs after bonus payouts.<br />

Call centres and customer service hubs that were newly established<br />

in Singapore sought multi-lingual candidates skilled in Japanese,<br />

Korean or Mandarin. This was due to Singapore’s position as a<br />

regional hub for call centres working directly with customers in<br />

South Korea, Japan and China. In a bid to reduce costs, companies<br />

in the commerce sectors sought candidates with strong multitasking<br />

abilities, along with the capacity to support teams. This<br />

subsequently led to a higher demand for executive assistants and<br />

team secretaries.<br />

In addition to carrying out the traditional business support functions,<br />

secretaries and personal assistants were also required to be<br />

commercially savvy. They were expected to work closer with the<br />

management in a business partnering role and be more involved in<br />

the day-to-day operations of the company. Salary levels remained<br />

relatively stable through the first half of the year, and candidates can<br />

expect to receive an average pay increment of 5 – 10%.<br />

ROBERT WALTERS ASIA JOB INDEX<br />

We anticipate similar recruitment trends in the second half of <strong>2013</strong><br />

as a majority of companies are likely to hire replacements instead<br />

of new headcount due to budget constraints. However, the recent<br />

establishment of new business units within the pharmaceutical<br />

industry is expected to generate more demand for support and<br />

team secretaries.<br />

CONTRACT<br />

The Asia Job Index is highly regarded as an informative source, and its reports have been<br />

covered by numerous mainstream and trade media around Asia. Many companies have also<br />

used the Asia Job Index as a reference for their organisation’s research and strategy reports.<br />

Visit www.asiajobindex.com for more information.<br />

professionals. However, due to the sizable 50% down payment on<br />

cars recently implemented by the Singapore government, this market<br />

is likely to see a slowdown.<br />

Salaries remained constant, with companies offering pay increments<br />

of 15 – 20% to job seekers. However, monetary increases did not seem<br />

to be the largest deciding factor for candidates, as many professionals<br />

tend to move for a position with better career opportunities. The sales<br />

and marketing fields is likely to remain competitive, with further growth<br />

in the chemicals and logistics industries due to Singapore’s strategic<br />

position as an entry point to the rest of Asia. Our buoyant shipping<br />

industry and flourishing sea port will continue to remain attractive to<br />

these organisations as they look to expand. The demand for these<br />

products and services will grow in tandem with economic progress<br />

within the region, particularly in countries such as Malaysia, Indonesia<br />

and Myanmar.<br />

ROLES<br />

Office Manager<br />

Senior Secretary<br />

Investment Banking Secretary<br />

Personal Assistant/Executive Assistant<br />

Legal Secretary<br />

Team Secretary<br />

Administrator<br />

Receptionist<br />

PERMANENT<br />

SALARY PER<br />

ANNUM $SGD<br />

$72 - 110k<br />

$66 - 84k<br />

$66 - 90k<br />

$48 - 72k<br />

$48 - 66k<br />

$36 - 54k<br />

$30 - 42k<br />

$24 - 36k<br />

CONTRACT<br />

SALARY PER<br />

MONTH $SGD<br />

$6 - 10k+<br />

$5 - 8k+<br />

$5 - 8k+<br />

$4 - 7k<br />

$4 - 6k+<br />

$4 - 5k+<br />

$3 - 4k+<br />

$2 - 3k+<br />

Generally, this space saw an active and strong start to the year with<br />

a growing demand for contract positions. Law firms in particular,<br />

saw more opportunities for legal secretaries and paralegals. These<br />

interim hires were needed to fill the workforce gaps during maternity<br />

periods or to handle the increased workload during projects.<br />

Other commerce sectors including FMCG, media, IT and<br />

telecommunications also sought temporary business support<br />

professionals for reception and administration positions.<br />

Overall, we saw an increased demand from companies for contract<br />

hires. Organisations continued to show keen interest in introducing<br />

contractors into their workforce planning to complement existing<br />

teams. We expect demand to remain positive for this space in the<br />

second half of the year.<br />

SUPPLY CHAIN,<br />

PROCUREMENT<br />

& LOGISTICS<br />

Recruitment in <strong>2013</strong> started off with a conservative first quarter and<br />

stronger activity in quarter two. The slowdown was due to fewer new<br />

headcount, less talent actively looking to move as well as a more<br />

cautious mentality among employers and candidates. In addition,<br />

the numerous public holidays during the festive periods delayed<br />

hiring processes.<br />

<strong>Market</strong> sentiments, however, dramatically improved in quarter two.<br />

Candidates were more open to considering other career options<br />

after receiving their annual bonuses, which led to active hiring across<br />

all sectors. This was most evident within industrial sectors such as<br />

medical devices, consumer durables and automotives. We also<br />

observed several roles being filled before the end of the financial year<br />

in July, as employers faced the possibility of losing the headcount in<br />

the following year if those positions were left empty.<br />

These increased opportunities were largely for procurement (indirect<br />

spend) talent, demand planners, planning managers and senior level<br />

end-to-end supply chain professionals. These supply chain candidates<br />

were required for both new and replacement roles where centralised<br />

hubs backfilled positions post promotions and resignations.<br />

In the coming half of <strong>2013</strong>, we expect a strong increase in recruitment<br />

levels in quarter three, along with the seasonal trend of reduced<br />

TECHNICAL<br />

HEALTHCARE<br />

The sector generally saw positive expansion and profitability in the<br />

first half of <strong>2013</strong>, which led to higher levels of recruitment activity<br />

during the months of March and April. In addition, we saw significant<br />

growth in the sector as international companies entered Singapore<br />

and established new business units.<br />

In line with their growth, pharmaceutical companies hired clinical study<br />

managers, project managers, regulatory affairs and medical sales<br />

professionals. Sales and marketing candidates were highly soughtafter<br />

in the medical devices and nutrition firms. These organisations<br />

had newly launched businesses and divisions in Singapore, and such<br />

professionals were required to generate revenue to strengthen their<br />

market positioning.<br />

Companies in this sector also actively sought clinical study and<br />

project managers to manage clinical research officers (CROs) and<br />

regulate medical trial processes. Product and marketing managers<br />

ROLES<br />

Regional Procurement Director (10+ yrs’ exp)<br />

Strategic Sourcing Manager (10+ yrs’ exp)<br />

Category/Commodity Manager (7+ yrs’ exp)<br />

Planning Manager (6+ yrs’ exp)<br />

Supply Chain Manager (6+ yrs’ exp)<br />

Supply/Demand Planner (5+ yrs’ exp)<br />

Category/Commodity Manager (3 - 6 yrs’ exp)<br />

Customer Service Manager (8+ yrs’ exp)<br />

PERMANENT SALARY<br />

PER ANNUM $SGD<br />

$220 - 300k<br />

$140 - 200k+<br />

$90 - 160k+<br />

$95 - 130k<br />

$75 - 130k+<br />

$60 - 90k<br />

$50 - 90k<br />

$60 - 90k<br />

hiring activity in quarter four. As Singapore continues to establish<br />

itself as a key logistics hub, we anticipate more multinationals<br />

transferring their business centres into the country. This will likely<br />

give rise to a large number of open positions, predominantly from<br />

global FMCG and pharmaceutical companies in the procurement and<br />

planning functions.<br />

CONTRACT<br />

The requirement for contract supply chain and procurement<br />

professionals saw an increase in the first half of <strong>2013</strong>. This was<br />

largely caused by the acute talent shortage where companies<br />

were unable to fill the positions with permanent hires. As a result,<br />

a greater number of contract candidates were required to bridge<br />

the workforce gaps. In addition, companies were challenged by<br />

headcount budget constraints, which further drove the demand for<br />

temporary supply chain professionals.<br />

The recruitment focus also shifted from procurement to supply chain<br />

professionals, with interest in candidates skilled in supply planning<br />

and analysis across a variety of categories such as IT, professional<br />

services and materials. Job seekers were required to have qualified<br />

sourcing, procurement and planning capabilities. Salaries remained<br />

level and on par with those seen in the permanent space.<br />

ROLES<br />

Office Manager<br />

Senior Secretary<br />

Investment Banking Secretary<br />

Personal Assistant/Executive Assistant<br />

Legal Secretary<br />

Team Secretary<br />

Administrator<br />

Receptionist<br />

PERMANENT<br />

SALARY PER<br />

ANNUM $SGD<br />

PERMANENT<br />

SALARY PER<br />

PERMANENT<br />

ANNUM $SGD<br />

$72 - 110k<br />

$66 - 84k<br />

$66 - 90k<br />

$48 - 72k<br />

$48 - 66k<br />

$36 - 54k<br />

$30 - 42k<br />

$24 - 36k<br />

CONTRACT<br />

SALARY PER<br />

MONTH $SGD<br />

CONTRACT<br />

$6 - 10k+<br />

$5 - 8k+<br />

$5 - 8k+<br />

$4 - 7k<br />

$4 - 6k+<br />

$4 - 5k+<br />

$3 - 4k+<br />

$2 - 3k+<br />

were also highly sought-after to focus on brand management and<br />

bolster market positioning, especially when patented drugs expired or<br />

when companies face increased competition in the form of generics<br />

entering the market.<br />

Medical sales representatives were also in demand to drive bottom<br />

line, which in turn led to the need for more sales managers to facilitate<br />

the line management of these representatives and provide sales<br />

technique mentorship.<br />

For the remaining of the year, recruitment activity is likely to continue<br />

for this sector. However we expect to see companies hiring more<br />

replacement roles as opposed to new headcounts. We also foresee<br />

the probable lack of niche, high-skilled talent within the in-vivo<br />

sciences area. This could potentially lead to companies sourcing<br />

for talent from India or China with the pre-requisite PhD certification.<br />

Salaries will remain stable with qualified job seekers anticipated to<br />

secure pay increments averaging 20 – 30%.


TOBY FOWLSTON<br />

MANAGING DIRECTOR, ROBERT WALTERS SINGAPORE<br />

Toby Fowlston is the Managing Director of <strong>Robert</strong> <strong>Walters</strong> Singapore. He has over 14 years’ recruitment<br />

experience from the UK, having first started his career with <strong>Robert</strong> <strong>Walters</strong> UK upon qualifying as<br />

a solicitor in 1999. He joined the commerce and industry team as a consultant, and was promoted<br />

to Manager of the financial services, accountancy and operations team in 2003. Toby was further<br />

appointed Director of the Banking, Insurance, Public Sector and <strong>Commerce</strong> & Industry divisions in 2005<br />

and Managing Director in 2011. He assumed responsibility of the overall London business in 2012 and<br />

moved to Singapore in early <strong>2013</strong>.<br />

Reporting to Mark Ellwood (Managing Director, Southeast Asia), Toby is responsible for leading and<br />

growing the Singapore office.<br />

T: (65) 6228 0227<br />

E: toby.fowlston@robertwalters.com.sg<br />

ACCOUNTING & FINANCE<br />

Dominic Salomoni<br />

Associate Director<br />

T: 6228 0276<br />

E: dominic.salomoni@robertwalters.com.sg<br />

Cheryl Ann Szetoh<br />

Manager, Senior Accounting & Finance<br />

T: 6228 0286<br />

E: cheryl-ann.szetoh@robertwalters.com.sg<br />

Caroline Owen<br />

Manager<br />

T: 6228 0229<br />

E: caroline.owen@robertwalters.com.sg<br />

Sacha Philp<br />

Manager (Contracting)<br />

T: 6228 0288<br />

E: sacha.philp@robertwalters.com.sg<br />

ENGINEERING<br />

Yiling Liu<br />

Manager<br />

T: 6228 5337<br />

E: yiling.liu@robertwalters.com.sg<br />

HUMAN RESOURCES<br />

Joanne Chua<br />

Associate Director<br />

T: 6228 0292<br />

E: joanne.chua@robertwalters.com.sg<br />

Gwen Lim<br />

Manager<br />

T: 6228 0294<br />

E: gwen.lim@robertwalters.com.sg<br />

Leanne Nettleship<br />

Manager (Contracting)<br />

T: 6228 0271<br />

E: leanne.nettleship@robertwalters.com.sg<br />

INFORMATION TECHNOLOGY<br />

Joel Hides<br />

Associate Director<br />

T: 6228 0209<br />

E: joel.hides@robertwalters.com.sg<br />

Pri Sandhu<br />

Manager<br />

T: 6228 0223<br />

E: pri.sandhu@robertwalters.com.sg<br />

Nandita Nandakumar<br />

Manager (Contracting)<br />

T: 6228 5366<br />

E: nandita.nandakumar@robertwalters.com.sg<br />

LEGAL<br />

Christina Ng<br />

Associate Director<br />

T: 6228 0262<br />

E: christina.ng@robertwalters.com.sg<br />

Sarah Ellis-Goldsmith<br />

Manager<br />

T: 6228 0289<br />

E: sarah-ellis.goldsmith@robertwalters.com.sg<br />

OIL & GAS<br />

Dominic Salomoni<br />

Associate Director<br />

T: 6228 0276<br />

E: dominic.salomoni@robertwalters.com.sg<br />

SALES & MARKETING<br />

Tim Klimcke<br />

Associate Director<br />

T: 6228 0272<br />

tim.klimcke@robertwalters.com.sg<br />

Wendy Heng<br />

Manager<br />

T: 6228 0278<br />

E: wendy.heng@robertwalters.com.sg<br />

SECRETARIAL & BUSINESS SUPPORT<br />

Joanne Chua<br />

Associate Director<br />

T: 6228 0292<br />

E: joanne.chua@robertwalters.com.sg<br />

Bruno Marchand<br />

Manager<br />

T: 6228 0208<br />

E: bruno.marchand@robertwalters.com.sg<br />

SUPPLY CHAIN, PROCUREMENT &<br />

LOGISTICS<br />

Joanne Chua<br />

Associate Director<br />

T: 6228 0292<br />

E: joanne.chua@robertwalters.com.sg<br />

Annie Sachdev<br />

Manager<br />

T: 6228 5341<br />

E: annie.sachdev@robertwalters.com.sg<br />

TECHNICAL HEALTHCARE<br />

Tim Klimcke<br />

Associate Director<br />

T: 6228 0272<br />

E: tim.klimcke@robertwalters.com.sg<br />

Wendy Heng<br />

Manager<br />

T: 6228 0278<br />

E: wendy.heng@robertwalters.com.sg<br />

WINNER - PREFERRED RECRUITMENT FIRM<br />

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