Master Product Catalogue - Welch Allyn

PolIcIeS and cuStoMer SerVIce
CUsToMEr sErVICE
Welch allyn stands Behind Its Products
all Welch allyn products are covered by an express warranty against manufacturing defects. During the
warranty period for each product, Welch allyn will repair or replace, free of charge, any products shown
to be defective through causes other than misuse, neglect, damage in shipment, or normal wear.
WELCh aLLyN LaMP PoLICy
Welch allyn instruments are completely engineered, including the design of the source of illumination
to optimise performance. Lamp manufacture is a very critical part of this system; therefore, it is
recommended that you use only genuine Welch allyn lamps.
WELCh aLLyN BaTTEry PoLICy
Welch allyn NiCad batteries will be replaced at a price that is reduced pro rata based on premature
failure if they fail before the date printed on the battery (when used in Welch allyn handles only).
This date represents two years after the manufacture of the battery.
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