Newsletter September 2008 - arcelor logistics
Newsletter September 2008 - arcelor logistics
Newsletter September 2008 - arcelor logistics
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newsletter<br />
Shared services — Logistics<br />
Process & Continuous<br />
Improvement Manager<br />
Name: Johan Boonen<br />
Age: 29<br />
Nationality : Belgian<br />
Location : AMLB – Antwerp<br />
Job description: Process & Continuous<br />
Improvement Manager<br />
Johan Boonen has been working for the<br />
Group since July 2007 at the ArcelorMittal<br />
Logistics office in Antwerp. He started here<br />
as Project Manager.<br />
Q: What exactly did you do then?<br />
I joined the Group coming from a container carrier’s <strong>logistics</strong><br />
branch. As such, I was not familiar with conventional cargo or our<br />
IT system so the first few months at ArcelorMittal Logistics meant<br />
a steep learning curve for me. I was involved in a service<br />
improvement project for our Stainless customers which are<br />
served by our Genk branch and an analysis of the operating<br />
procedures of our external quay service in Antwerp. Next to that,<br />
I initiated a number of smaller projects concerning our internal<br />
reporting tools and the working relationship with our suppliers.<br />
Q: Now you are Process & Continuous Improvement<br />
Manager. Can you explain what this job means for you?<br />
The key word is quality. Building on the international standards,<br />
we are creating an awareness that there is always room for<br />
improvement in our organization. We use the input from all our<br />
stakeholders to identify areas of improvement and put action<br />
plans in place to ensure that every opportunity to better ourselves<br />
is fully used.<br />
It is a challenge to convince people that self-criticism is not only<br />
healthy but a necessity in order to keep ahead of the game, but it<br />
is a challenge I like and fully embrace.<br />
Q: What are your main missions?<br />
It is my role to identify areas of improvement across our<br />
organization and network, to challenge the existing processes<br />
and to support management in translating the quality<br />
requirements into procedures.<br />
I am also responsible for internal and external audits, the<br />
organizational KPI model and our annual customer and<br />
employee satisfaction surveys.<br />
Q: What are your goals in life?<br />
I still have a long future ahead of me and do not know what my<br />
destination will be at this point. All I can wish for is that, whatever<br />
I find on my way, will help me in becoming a better and happier<br />
colleague, partner, friend and father.<br />
Q: What does it mean for you to work for an international<br />
group like ours?<br />
Working for ArcelorMittal has broadened my horizon. It is an<br />
exciting idea that, thousands of miles away, very different people,<br />
doing very different jobs, are working towards the same goals<br />
and values. It also opens up a range of career opportunities as<br />
our company, whilst growing every day, stretches across a<br />
number of industries, countries and cultures. Our recent record<br />
financial results underline that we are in an excellent shape to<br />
face the challenging times ahead and that is a reassuring thought<br />
as well.<br />
Q: Is there something you’d like to add?<br />
A better picture of myself, maybe? ☺<br />
ArcelorMittal Logistic France<br />
“Agency Department”<br />
As a result of a joint TCO (Total Cost Ownership) action with<br />
ArcelorMittal Fos during the past few months, ArcelorMittal<br />
Logistics France will now act as sole shipping agency for all<br />
vessels discharging or loading bulk cargoes at ArcelorMittal Fos’<br />
private terminal, starting October 1 st .<br />
This decision, materialized by a service agreement signed by<br />
both ArcelorMittal Logistics France and the ArcelorMittal Fos<br />
manager, will more than double the number of vessels served by<br />
ArcelorMittal Logistics France, from the current annual number of<br />
34 to approximately 90 vessels per year.<br />
Apart from the noteworthy collaboration between ArcelorMittal<br />
Logistics France, the TCO team and ArcelorMittal Fos iron ore/<br />
coal department.<br />
Let us hope that what is happening in Fos will extend to other<br />
ArcelorMittal sites so that a<br />
more advantage will be<br />
derived from the proven<br />
professionalism of all<br />
ArcelorMittal Logistics agency<br />
services.<br />
Next month we’ll have an<br />
article about the activities of<br />
the TCO team in Fos.<br />
Voices from the world of Logistics<br />
Ukraine<br />
Our colleagues from ArcelorMittal Kryviy Rih in Ukraine were<br />
recently provided with an urgent request to produce and ship a<br />
bell rod for commissioning in a blast furnace at the Zenica Plant.<br />
Since it was a time bound project, the rod, 16 meters long and 3<br />
tons heavy, was produced and made ready within a week’s time<br />
and then sent by a chartered aircraft to the Zenica Plant.<br />
The whole process was completed within three weeks (including<br />
production time).<br />
It was a new, successful experience for the Arcelor Mittal Kryviy<br />
Rih shipping team.<br />
Congratulations to the Kryviy Rih team for handling this urgent<br />
request in such a smooth way!