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Guido Baumgartner, Coty Germany GmbH, Immediate ... - Marques

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Social Media<br />

&<br />

Brand Protection<br />

or Fire meets Water ?<br />

G. <strong>Baumgartner</strong> June 15th, 2012 1


While the issue with ISPs often is the<br />

effective combat of counterfeiting, their<br />

active involvement and absent such<br />

measures their liability (or responsibility)<br />

Social Media adds many more<br />

aspects<br />

G. <strong>Baumgartner</strong> June 15th, 2012 2


..which are:<br />

• Good & Evil are close together<br />

• Big Casting Show (will advertizing stay same)<br />

• Life no Longer Happens face to face but...<br />

(conversation is done by Smart Phones)<br />

• Augmented Reality (or cyber mobbing?)<br />

• Internet is changing our minds and attitude<br />

(anything, everywhere for free, what is use?)<br />

G. <strong>Baumgartner</strong> June 15th, 2012 3


What is S.M. ?<br />

• User generated content on platforms<br />

(You Tube, Vimeo, clipfish, myvideo)<br />

• Connection creator<br />

(facebook, myspace, LinkedIn, Xing, Google+ = You<br />

can share content with your “friends” & “fans”)<br />

• Blogging, Wikis<br />

• Special Interest Sites (Foursquare, Pinterest,...)<br />

G. <strong>Baumgartner</strong> June 15th, 2012 4


Examples<br />

G. <strong>Baumgartner</strong> June 15th, 2012 5


Examples<br />

G. <strong>Baumgartner</strong> June 15th, 2012 6


G. <strong>Baumgartner</strong> June 15th, 2012 7


G. <strong>Baumgartner</strong> June 15th, 2012 8


G. <strong>Baumgartner</strong> June 15th, 2012 9


G. <strong>Baumgartner</strong> June 15th, 2012 10


G. <strong>Baumgartner</strong> June 15th, 2012 11


G. <strong>Baumgartner</strong> June 15th, 2012 12


Friends – Fans – Foes?<br />

G. <strong>Baumgartner</strong> June 15th, 2012 13


Examples<br />

G. <strong>Baumgartner</strong> June 15th, 2012 14


G. <strong>Baumgartner</strong> June 15th, 2012 15


G. <strong>Baumgartner</strong> June 15th, 2012 16


The Future is Digital<br />

G. <strong>Baumgartner</strong> June 15th, 2012 17


But S.M. has its cruel sides<br />

G. <strong>Baumgartner</strong> June 15th, 2012 18


What is the real incentive for S.M.?<br />

•Big Data, Big Impact: New Possibilities<br />

for International Development<br />

•The amount of data in the world is exploding -<br />

large portion of this comes from the interactions<br />

over mobile devices being used by people in the<br />

developing world - people whose needs and habits<br />

have been poorly understood until now.<br />

G. <strong>Baumgartner</strong> June 15th, 2012 19


G. <strong>Baumgartner</strong> June 15th, 2012 20


Problems to come with<br />

• User generated content, i.e. whom to sue?<br />

And what for? Mixing privat/commercial<br />

• is there a NTD possibility?<br />

• Is the provider liable?<br />

• Issues with Privacy Law<br />

(full licence beyond end, Information what happens<br />

to data)<br />

G. <strong>Baumgartner</strong> June 15th, 2012 21


Problems to come with (cont’d)<br />

• PR Disaster (ACTA, SOPA, PIPA)<br />

• Employee voicing himself<br />

• Has the company all necessary buyoutes?<br />

G. <strong>Baumgartner</strong> June 15th, 2012 22


Corporate Guidelines<br />

G. <strong>Baumgartner</strong> June 15th, 2012 23


What are the key elements?<br />

1. Applies to all COTY employees<br />

2. Any use of Social Media (private? Freedom of<br />

Speach issue?)<br />

3. Encourage prudent use of S.M. (due<br />

respect, no disclosure of confidentaial<br />

information, respect laws and regulations and<br />

needs of business partners)<br />

G. <strong>Baumgartner</strong> June 15th, 2012 24


What are the key elements?<br />

G. <strong>Baumgartner</strong> June 15th, 2012 25


Summary<br />

(Finding the Rules of Engagement)<br />

•S.M are adding new aspects never encountered<br />

before, such as :<br />

– Which law to apply (international) & what rules?<br />

– How to distinguish private from commercial?<br />

– What constitues use?<br />

– What is an infringement and what not?<br />

– How to enforce? Against whom? Time!<br />

G. <strong>Baumgartner</strong> June 15th, 2012 26

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