The Complete Toolkit - Gardiner Foundation

Don’t waste time complaining
Don’t play the blame game, don’t waste time on recriminations, don’t
complain it’s not fair, don’t say, “If only we’d …”
It’s happened, and you have to deal with it. If there’s no good solution, don’t
hang around wishing there was; go for the least worst.
Call on your partners
Don’t keep secrets from your stakeholders. Whatever it is that’s going on
might affect them directly, and even if it doesn’t they’d expect to be informed.
Furthermore, they may be able to help, even if only by expressing their
continuing support.
It’s particularly important to let your funders know what’s going on; if you have
to make adjustments to your programs, you’ll need their permission.
Profit from your mistakes
Afterwards, you should analyse what went wrong and put in place precautions
against it happening again.
After that, see if you can do better. A crisis can be an opportunity for reform
and innovation – a ‘fluid moment’ when you can contemplate major changes
in your organisation.
More information on particular problems can be found online:
Dispute resolution
o http://tinyurl.com/VLFdisputes
o http://www.ourcommunity.com.au/boards/disputes
Insolvency
o http://tinyurl.com/pilchinsolvency
Criminal Conduct
o http://tinyurl.com/pilchcrimcon
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SECTION 4 KEEP GOING: Maintaining your Momentum
STRENGTHENING SMALL DAIRY COMMUNITIES TOOLKIT