The ERP and CRM market in Poland 2005-2006 - PMR Publications

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The ERP and CRM market
in Poland 2005-2006
Date of publication: November 2005
PMR
PUBLICATIONS

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General information
For the fourth time PMR is publishing the report: “The ERP and CRM market in Poland 2005-2006”
This year’s issue covers research into all medium-sized and large companies thanks to which it includes data
for the whole of Poland’s large ERP and CRM systems.
It is the only report on the Polish market including at the same time:
Information on the ERP and CRM systems market
Development forecasts for the market to end-2006
Characteristics of the research on which the report will be based:
The population to be surveyed: medium-sized and large Polish firms (employing 50+ and 250+people
from all key sectors of the economy)
A random representative sample of around 700 firms
The respondents were the management personnel in the companies surveyed
The research was conducted in June 2005
Research technique: telephone interview
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In the report you will find the following information:
ERP systems
ERP systems either operating or being set up in Polish companies employing 50-249 persons,
250+ persons and total figures for all those employing 50+ persons
The share of selected ERP producers overall in operation and being set up
Market saturation, the number of companies with ERP systems
Forecasts for the number of ERP set ups in 2006
The level of advancement of existing systems
Analysis by sector, size of company, type of company
Changes compared to the situation a year ago
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The market of selected ERP modules
The number of companies using selected ERP systems
The number of companies interested in setting up selected ERP functions – a forecast for market
development to end-2006
Changes compared to the situation in 2005
Selected analyses of the personnel-pay solutions market
The percentage and number of companies using P&P solutions (both as a part of ERP solutions and
separately)
The share of selected producers on the P&P solutions market
Analysis by sector, company size, type of company
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CRM systems
CRM systems either operating or being set up in Polish companies employing 50-249 persons, 250+
person and total figures for all those employing 50+ persons (taking into account both independent
systems and those with partial ERP solutions)
The share of selected CRM producers overall in operation and being set up
Market saturation, the number of companies with CRM systems
Forecasts for CRM market development to end-2006
The level of advancement of existing systems – average numbers of set up modules in researched
companies
Characteristics of companies setting up CRM
Analysis by sector, size of company, type of company
Changes compared to the situation a year ago (for large companies only)
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The market of selected CRM modules
The share of producers in selected markets (analysis of the following functions: customer contact
management/marketing campaigns/ service/ advertising management/ analysis of sales data/ call centres
number of companies using selected CRM systems
The number of companies interested in setting up selected CRM functions – a forecast for market development
to end-2006
The number of companies using selected CRM functions
The number interested in setting up selected functions – market development forecast to end-2006
Analysis by sector, company size, type of company
Changes compared to the situation in 2005
How is this report different from the last one?
it covers the whole market of setting up both ERP and CRM systems (all companies employing more than 50
persons)
it includes comparisons with 2005 (for large companies - 250+ persons)
research is conducted using a larger sample of companies (657)
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Price list and available formats
Single user licence €1200
5-user licence €1800
Corporate licence €2400
* By ordering a single user licence, the client is purchasing a licence allowing the publication to be used on one computer workstation only.
Any copying, distribution or dissemination of the electronic publication via a computer network (in part or in whole) is strictly prohibited.
Delivered by e-mail in PDF format..
** By ordering a 5-user licence the client is purchasing a licence authorising the copying, distribution or dissemination of the electronic
publication via a computer network (in part or in whole) among a maximum of 5 persons within the organization indicated on the subscription
card. Delivered by e-mail in PDF format.
*** By ordering a corporate licence the client is purchasing a licence authorising the unrestricted copying, distribution and dissemination
of the electronic publication (in part or in whole) via a computer network within (and solely within) the organization indicated on the
subscription card. CD version contains PDF version of the report plus an extra file with all the graphs and tables in a copiable format easy to use
in your own analyses, presentations etc.
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About PMR
PMR Publications www.pmrpublications.com provides reliable market intelligence for
business professionals operating in Poland and other Central and Eastern European markets.
Publications by PMR analyse the business climate in the region, in particular in the construction,
retail, IT, telecommunications and pharmaceutical sectors. PMR Publications offers both free
and paid subscription newsletters, internet news portals, and in-depth reports.
To find out more about Poland and CEE countries please visit www.polishmarket.com and
www.ceemarket.com, as well as the regional and national sector portals dedicated to
construction (www.constructionpoland.com), IT and telecom (www.ceeitandtelecom.com),
retail (www.retailpoland.com, www.ceeretail.com) and pharma (www.pharmapoland.com).
PMR Publications is a division of PMR Ltd. (www.pmrcorporate.com), a publishing,
consulting and market research company providing information, advice and services to
international businesses interested in Central and Eastern Europe. With highly skilled staff, top
ranked web sites and ten years of experience, PMR is one of the largest companies of its type in
the region.
PMR Ltd., ul. Supniewskiego 9, 31-527 Krakow, Poland
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