2010 Annual Report - This is Hagar

1
going deeper
2010 highlights
One of Hagar’s core values is We cannot expect
transformation if we’re not willing to go deep. That’s what
2010 was all about.
Hagar walked into some particularly dark situations –
bleak court rooms, threatening businesses, and shadowy
police offices.
cover:
Seven years ago Yem her newborn baby daughter were
victims of an acid attack that left them with life-long scars.
Hagar has walked a long journey of recovery with Yem
and her family - countless surgeries, counseling, recovery
support, and ongoing follow up. Today, Yem speaks boldly
about her story. “I am not afraid,” she says. Read Yem’s
story on Hagar’s website: www.hagarinternational.org
Content
Afeghanistan
Cambodia
Vietnam
Social Enterprise
Financials
Partners and
Supporters
2
6
10
14
16
17
About Us
Acid Burns. Brothels. Rape.
Usually these words make people DESPAIR. Most people
think of victims. Or tragedy. Or helplessness. But at Hagar
we don’t despair.
We BELIEVE in HOPE.
That’s why we’re storytellers. We turn stories that are
hopeless into stories that are hopeful. We transform silent
voices into powerful ones.
We believe in the unbelievable.
We work with broken people – women and children who
have survived extreme cases of abuse and exploitation.
It’s the 1% of survivors others say cannot be helped.
Because we are convinced that a different ending – a
hopeful ending – is possible for each story of horror and
trauma.
We care for people until they can care for themselves.
We help them find jobs. We help them find family. We
give women and children the freedom to think about the
future (sometimes for the first time in their lives).
We walk with courage into courtrooms and communities.
Pursuing justice. Challenging stigma. So our survivors
can reunite with society again. It’s about us following the
example of Jesus who never gave up. Who coaxed life
from the darkest corners of human experience.
We tell the stories that follow because we hope to spark
change. To get people to think differently about despair
and hope and the power of transformation.

2
3
becoming human again
Shukria’s Story
My friends and family used to call me energetic. Happygo-lucky.
But my first husband beat the life out of me. I
was 13. He could have been my grandfather. He sold me
when he got tired of me.
Like a cow. Or a camel.
After raping me, the next man sold me too. I became
my second husband’s third wife (and a third mother to
his 13 children). Before we met his family, he stood by
and watched while six border guards raped me. Then he
locked me up in his house like a dog.
I still don’t remember how, but I escaped. The police
brought me to Hagar.
I was so angry. I smashed things and screamed. I couldn’t
control myself.
I was an animal.
After a few months at Hagar, though, I started to calm
down. I experienced love. Now I’m not angry like I used to
be. Because now I know that I am human.
The scars on my body and my heart prove that – that’s
something Hagar helped me see. And the scars mean that
I am healing.
At the end of 2010, Hagar staff supported Shukria’s (not
her real name) reintegration to her family in Pakistan.
Through local partners in the country, Hagar is ensuring
she is being followed up.
“And the scars
mean that I am
healing.”

4
5
Afghanistan
Achieving the Unbelievable • 47 women and children found safe refuge, medical care, counseling, education and vocational training through
Stories like Shukria’s are far too common in Afghanistan.
It is a country bursting at the seams with the toughest of
human conditions and where family honour and shame
pose significant challenges to recovery and reintegration.
For Hagar Afghanistan, 2010 was about finding creative
solutions for some of these particularly difficult
circumstances.
It was a year of stubborn tenacity. It had to be. Because
that’s what it takes to persuade light from dark places.
Highlights
Hagar.
• Hagar captured the attention of the Afghan community when it launched the Trafficking in Persons Capacity Building
Program (TIPCAP). Bringing together government, United Nations and non-governmental actors, the historic
coalition addressed the issue of trafficking and minimum standards of care, protection and prosecution in the
country.
• From the TIPCAP coalition, the first working group of its kind formed to investigate the needs of children with
disabilities in Afghanistan and to establish group homes and family care centres in the future.
• Hagar Afghanistan staff rescued a newborn baby from certain death when they accepted her into the shelter.
Conceived through rape, Baby Hagar was born in the back of a taxi to her 13 year old mother and abandoned
immediately out of fear. Working through the Child Protection Action Network, Hagar staff supported and facilitated
the first Legal Adoption in the country, ensuring Baby Hagar will live a life of hope and dignity with loving parents.
64
39
TIPCAP Program
Government and police
NGO Workers
Shelter Program
Separated from family
Rejected by family
Extremely poor
Living/Working on streets
Deported
Trafficked
Domestic violence
Total : 16 women | 26 boys | 9 girls
persons
3
3
1
1
6
18
16

6
7
My Life in Pieces
Vattanak’s Story
the only one. And I want other boys like me to know there
is a place for them. I want them to know that they can be
free. There is still hope for boys like me.
He said he wanted to be my father. And I believed him.
To me, he was perfect. He gave us food and money. They
were things the two fathers before him never gave me.
He gave me nice clothes and invited me to live with him.
He even took me on trips around the world. I was special.
And I loved him like he was my real dad.
But he started to abuse me. He made me do bad things
with him every day. It was so painful.
But I couldn’t tell anyone. I was too scared of what they
would say. The police found out about him after two
years. They arrested him and sentenced him to jail for a
long time. I went to Hagar.
I was so quiet when I arrived at the shelter. Confused.
Disturbed. So many things were swirling through my
head. I still cared for my father. I didn’t want to believe
that he had done anything bad to me. The other kids
called me names. But my house mother and counselors
helped me. They helped me see that I am not the only
one. There are other boys like me. And it’s not our fault.
It’s been many months now and I am seeing now that I
was abused by a stranger who called himself my dad. I
still feel angry. Betrayed. But I remember that I am not

8
9
cambodia
true gift
In 2010, Hagar Cambodia welcomed some of its most
difficult cases yet. 13-year-old girls entering motherhood
because they were raped. Angry young boys who were
groomed and abused by foreign pedophiles. Girls sexually
assaulted routinely in brothels after being sold by their
parents.
It took courage to stare these complex cases of trauma
head on. And to go deep into the stories of suffering.
The fruit was worth it. Out of our commitment to
the individual, we saw something beautiful develop.
Transformation. Voice. The journey from brokenness to
wholeness began. And we were honoured to be
a part of it.
Highlights
• Hagar’s Boys Recovery Shelter entered its second year of operations and continued to challenge the prevalent
mindset that sexual abuse cannot happen to boys.
• Hagar spearheaded community-based support groups for families of children with intellectual disabilities. 39
families joined, providing financial and emotional support to each other.
• Six former Hagar clients spoke out against violence against women. As they told their stories publicly at Hagar
Cambodia’s first fundraising event, they found their voice and advocated for change.
• 52 women and children walked into Cambodian court rooms to face perpetrators of crimes committed against them.
Many of those cases were successful.
• Hagar welcomed a 13 and 15 year old girl, both pregnant after being raped, and is committed to helping these youth
raise their babies.
843
83
257
90
222
total clients in 2010: 1113
Women and children in residential care
Children in community foster families
Women and children being followed up
Children receiving education through Hagar
Children with intellectual disabilities receiving quality care and therapy

10
11
My life in Full Color
Phuong’s Story
Eight months ago, I couldn’t see my life in colour. It was
dull. Worthless. I was numb. It was hard for me to love my
family. Impossible to love myself.
When I started attending Hagar’s programs in Vietnam,
something changed. I learned that other women have
stories too. I listened to them. And I knew I wasn’t alone. I
could look at each woman in the shelter and see them as
my sisters. We were walking this journey together.
I am still learning about myself. I love to paint. Because
when I paint, I feel my heart growing bigger. I see myself
sharing more love to everyone around me.
“Life is not always pink.”
That’s what we say in Vietnam. Because life isn’t always
happy and carefree. I know this is true. Because I have
been there. I know that life isn’t perfect. But we have to
find a way to stand on our own two feet and be open to
what life offers us.
Even my family sees the change in me. They say that I
am different now. I know I am. I was even promoted as a
barista at Joma Bakery Café after working for just three
months!
Eight months ago, my life was dull and grey. But now I see
the colours. And I believe I can experience life in all of its
fullness.

12
13
vietnam
surprised by hope
Women like Phuong so often suffer silently. Yet there
are hundreds, thousands with a similar story to share. In
2010, Hagar officially launched operations in Vietnam in
response to the overwhelming and underserviced needs
of abused, trafficked and traumatized women in the
country.
It wasn’t easy.
A third of Vietnamese women experience abuse.
Hundreds of thousands have been trafficked. But stigma
and discrimination keep them silent. Out of fear, they
don’t search for help.
But we didn’t give up. We found them. And with hope
underpinning our every move, we walked with women
like Phuong on their journey to healing.
To dignity.
To freedom.
Highlights
• Hagar officially began operations in Hanoi responding to the needs of high-risk women who have suffered from
domestic abuse and trafficking.
• 29 clients graduated from Hagar’s first Empowering Women for Life training program; many participated in a
graduation ceremony attended by funder, Boeing.
• Joma Bakery Café, Hagar’s enterprise partner, opened its first locations in Hanoi. Fourteen Hagar clients worked at
the business where they found opportunities for economic recovery and personal empowerment.
• Hagar supported 17 women as they integrated back into community. Over 75% are living self sufficiently and
independently.
• Joma Bakery and Café was voted “Best Café of the Year” by The Word Magazine. The honour strengthened Joma’s
local reputation as a socially conscience business delivering an excellent product.
Programme
Personal Dev
Job-ready soft skills
English Language
Vocational Training
Job Placement/Employment
Case Management
Reintegration Support
Counseling
Capacity Building of Partners
Total
women
27
26
16
23
15
23
17
1
52
200
48 %
22 %
39 %
61 %
Women backgrounds
Traffiking
High Risk
Domestic Violence
Government/NGO

14
15
More than Just a Job
Hagar Social Enterprise Group
Social business is about dignity. It’s about women and
youth taking control of their future. Pursuing it. Seeing it
come to life.
It isn’t just about a pay check or paying the bills every
month (though it does that as well). It’s all about social
capital - the ability of Hagar’s women and youth to
access and contribute to their families, workplaces and
communities with confidence.
In 2010, HSEG improved services to Hagar clients by
pursuing new business partnerships and deepening
longstanding ones.
The result? Dozens of women and youth from Hagar
found more than just a job. They discovered opportunities
for growth and empowerment. They found their voice.
And they realized their potential. That’s the power of
social capital through business.
Highlights
• A new investor came Hagar Catering’s table in October 2010. With 30 years of experience in the catering and
hospitality industry, Alain Dupuis and Adam Philippe bring renewed life and professionalism to Hagar’s longestrunning
and successful social business.
• Joma Bakery Café, Hagar’s enterprise partner opened their first shops in Hanoi, Vietnam providing job opportunities
for many Hagar clients. The business was also voted “Best Café of the Year” by The Word Magazine in Hanoi, which
strengthened Joma’s local reputation as a socially conscience business delivering an excellent product.
inpact in numbers
2010 Revenue
Hagar Catering, Cambodia:
US $1.2 million
Hagar Catering
Total Employees
Women from Hagar’s Social Programmes
137
43 (31%)
Joma Bakery Cafe, Vietnam:
Over US $ 2 million
Joma Bakery Café
Total Employees
Women from Hagar Vietnam Career Pathways
106
11 (10%)
Hagar also ensures employees receive other social benefits including, medical and accident insurance, maternity leave,
access to financial facilities, childcare, healthy meals, severance pay, an annual bonus program, and financial support for
university studies.

16
17
2010 financials
Total Income & Revenue
(Hagar International)
$3,424,128
Support Office Direct funding: $938,683
(Individual/Private, Foundations,
Institutional Grants, business)
Other Income
$2,018,215
Carry Forward from 2009 $25,962
Total Expenditures
$3,312,139
Hagar International
Afghanistan
Cambodia
Vietnam
$299,086
$534,772
$2,253,519
$224,762
1%
13%
59%
5%
80%
27%
15%
2010 Income
Direct funding
Other income
Carry forward from 2009
Support office
Organisational Efficiency
Direct programme costs
Hagar Internatinal
Overhead and Fundraising
Major Institutional
Partners and Supporters
in 2010
ABBA • AusAid • Australian Red Cross (AusAID) • Boeing
• Cambodia Criminal Justice Assistance Project (CCJAP,
AusAID) • Cedar Fund • Cerritos Presbyterian Church
• Christliche Ost Mission • COSECAM • Dreambuilders
Church • Equitas Group • Global Giving • First Fruit
Foundation • HumeRidge Church of Christ • Intervarsity
Christian Fellowship • International Organization For
Migration (IOM) • Japan International Food for the
Hungry (JIFH) • Life Church • Liquid Capital • Master’s
Plan Foundation • Menlo Park Presbyterian Church •
Primavera Fur Kinder (Bosch) • Provictimis • Ratanak
Foundation •Riverview Foundation • Servant’s Trust •
Swan Christian Education Association • Steps Foundation
• Stewardship Foundation • TEAR Australia • Virtue
Foundation • U.S. Department of State • World Relief
Australia • World Vision • YMCA Perth
We also thank the generous support
of countless other individuals,
organizations, and businesses who made
Hagar’s work possible in 2010.
navin photo
caption here

XVIII
Stay In Touch
Hagar International
www.hagarinternational.org | info@hagarinternational.org
Hagar Global Support Offices
Hagar Australia
www.hagaraustralia.org.au
australia@hagarinternational.org
Hagar New Zealand
www.hagarnewzealand.org
new.zealand@hagarinternational.org
Hagar Singapore
www.hagarinternational.org/hagar-singapore
singapore@hagarinternational.org
Hagar USA
www.hagarusa.org | usa@hagarinternational.org
Join the chatter
Facebook Twitter Youtube
www.hagarinternational.org