Travelers Auto and Home Insurance Program - Advocate Benefits
Travelers Auto and Home Insurance Program - Advocate Benefits
Travelers Auto and Home Insurance Program - Advocate Benefits
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<strong>Travelers</strong> <strong>Auto</strong> <strong>and</strong> <strong>Home</strong><br />
<strong>Insurance</strong> <strong>Program</strong><br />
Providing associates with the answers<br />
to frequently asked questions<br />
Enrollment<br />
Q. How do I get a quote?<br />
A. Just call 1-888-695-4640 to get a free, no-obligation auto, homeowners, renters, boat or other<br />
personal insurance quote. Or, go online at www.travelers.com/advocatehealthcare.<br />
Q. Do I have to wait for my current policies to expire to participate?<br />
A. No, you can switch at anytime <strong>and</strong> receive a refund on unused premiums. Simply call 1-888-695-4640<br />
for your quote <strong>and</strong> your insurance counselor will help you make the switch.<br />
Q. What if I leave <strong>Advocate</strong> Health Care? What happens to my coverage?<br />
A. Another benefit of this special auto <strong>and</strong> home insurance program is that the coverage is portable. You<br />
can continue your coverage with <strong>Travelers</strong> if you leave <strong>Advocate</strong> Health Care.<br />
Coverage<br />
Q. What coverages are available through this special associate program from <strong>Travelers</strong>?<br />
A. <strong>Travelers</strong> can meet an array of your personal insurance needs. <strong>Travelers</strong> offers comprehensive auto<br />
<strong>and</strong> homeowners coverage with special group rates – plus multi-policy discounts for insuring both your<br />
car, home <strong>and</strong> other policies through this program. Renters, condo, boat, excess liability (umbrella)<br />
<strong>and</strong> flood protection are also available to associates of <strong>Advocate</strong> Health Care. You can even customize<br />
your coverage with additional protection for identity theft, valuable items, auto lease/loan gap, <strong>and</strong> full<br />
value replacement cost coverage to name a few.<br />
Q. How do I determine what coverage is right for me?<br />
A. Courteous, licensed insurance counselors will help you review your insurance needs so you can make<br />
an informed decision on the coverage that’s right for you. They’ll also ensure you get all the discounts<br />
<strong>and</strong> credits you’re eligible for, <strong>and</strong> offer ways to lower your premiums. It only takes one, toll free, call<br />
to 1-888-695-4640.<br />
Q. Will this program provide the lowest-cost insurance coverage for my auto <strong>and</strong> home?<br />
A. In many cases, yes. However, when you buy auto <strong>and</strong>/or homeowners insurance, it is always a good<br />
idea to shop around <strong>and</strong> compare costs to ensure you get the best deal.<br />
(Continued)
Premium Payments<br />
Q. What payment options are available through this associate auto <strong>and</strong> home program?<br />
A. <strong>Travelers</strong> makes several convenient payment options available to you. From payroll deduction <strong>and</strong><br />
electronic funds transfer from your checking or savings account to credit card, phone in, <strong>and</strong> online<br />
payments, you simply select the payment option that works best for you. There’s even a multi-policy<br />
billing option to help you consolidate your bills.<br />
Q. Why should I use payroll deduction?<br />
A. There are several advantages of paying your insurance premiums through payroll deduction, including:<br />
• The convenience of having one less bill you have to remember to pay<br />
• No required down payments or installment fees<br />
• No postage to pay or check to write<br />
• An extra discount to lower premiums<br />
Q. How do I know that the payment has been made?<br />
A. The exact amount that was deducted from your paycheck will appear on your pay stub as a line item<br />
titled, “TRVLRINS.”<br />
Q. How do I sign-up for payroll deduction?<br />
A. It’s easy. Your <strong>Travelers</strong> sales counselor will initiate this convenient payment option for you <strong>and</strong><br />
explain the process. Just call the toll-free number: 1-888-695-4640.<br />
Claims<br />
Q. What if I have a claim?<br />
A. If you’re ever in an accident or have a homeowners loss, you can report it right away – day or night –<br />
by calling 1-800-CLAIM 33 (1-800-252-4633). <strong>Travelers</strong> can coordinate glass repairs at your home<br />
or workplace, help you get a rental car, <strong>and</strong> get you quickly back on the road or in your home.<br />
Q. How does <strong>Travelers</strong> claim service compare to other insurance companies?<br />
A. In a recent survey, 9 out of 10 customers who have had a claim have said that they would recommend<br />
<strong>Travelers</strong> to a friend. That’s a testament to the type of claim service you’ll receive with <strong>Travelers</strong>.<br />
<strong>Insurance</strong> is underwritten by The <strong>Travelers</strong> Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford,<br />
CT 06183. Coverage, discounts, repair options <strong>and</strong> billing options are subject to state requirements <strong>and</strong> availability, individual<br />
qualifications <strong>and</strong>/or the insuring company’s underwriting guidelines. © 2009 The <strong>Travelers</strong> Companies, Inc. All rights reserved.