CODE OF CONDUCT

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L Suppliers and Service Providers Total’s policy regarding our suppliers and our service providers is to: • Respect each party’s interests, with transparent and fairly negotiated contract terms. • Expect them to adhere to principles equivalent to those in our Code of conduct. L Business Partners Total applies its Business Principles and Rules of Individual Behavior whenever it leads or operates a joint venture. When we do not lead or operate a venture, we require the leader or operator to apply principles that are compatible with our Business Principles and Rules of Individual Behavior. 10 L BUSINESS PRINCIPLES
L Host Countries In conducting its businesses, Total respects the natural environment and the cultural values of host countries. Total respects the sovereignty of all States and refrains from intervening in or funding the political processes. However, we reserve the right to express to governments our position concerning our operations, employees and shareholders and our belief in the importance of respecting human rights. Through our operations, we contribute to the social and economic development in countries where we operate, particularly local communities. Total rejects all forms of bribery and corruption. In particular, Total will not resort to bribery or corruption “in order to obtain or retain business or other improper advantage in the conduct of international business,” as outlined in the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions. BUSINESS PRINCIPLES L 11
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Page 4 and 5: L Chief Executive Officer’s Messa
Page 6 and 7: L BUSINESS PRINCIPLES 4 L BUSINESS
Page 8 and 9: As a general principle, Total: Comp
Page 10 and 11: L Customers Total provides customer
Page 14 and 15: L RULES OF INDIVIDUAL BEHAVIOR 12 L
Page 16 and 17: L Health, Safety and the Environmen
Page 18 and 19: L Conflicts of Interest Employees m
Page 20 and 21: L THE ETHICS COMMITTEE 18 L THE ETH
Page 22 and 23: Scope of Work The Ethics Committee,
Page 24 and 25: Procedures Each Division is encoura
Page 26 and 27: 24 L ETHICS CHARTER L ETHICS CHARTE
Page 28 and 29: Total respects the principles of fr
Page 30: Corporate Communications TOTAL S.A.

CODE OF CONDUCT

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