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Volume 35, No. 2 - March/April 2005 Campus Law ... - IACLEA

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MARCH/APRIL <strong>2005</strong> / 43


2004-<strong>2005</strong> Board of Directors<br />

President<br />

Kenneth A. Willett<br />

University of Montana<br />

President Elect<br />

Priscilla Stevens<br />

University of Wisconsin at River Falls<br />

Treasurer<br />

Lisa A. Sprague<br />

Florida State University<br />

Immediate Past President<br />

Dolores Stafford<br />

George Washington University<br />

Directors<br />

Daniel Hutt<br />

Canada<br />

University of Toronto<br />

Jean Luc Mahieu<br />

International<br />

University of Brussels<br />

Raymond H. Thrower, Jr. Mid-America<br />

Gustavus Adolphus College<br />

James J. Bonner, Jr. Mid-Atlantic<br />

Arcadia University<br />

Steven J. Rittereiser Mountain Pacific<br />

Central Washington University<br />

Ernest H. Leffler<br />

<strong>No</strong>rth Atlantic<br />

Bentley College<br />

Michael Young<br />

Southeastern<br />

Washington & Lee University<br />

Robert K. Bratten<br />

Southwestern<br />

University of Texas Health Science Center<br />

Jasper Cooke<br />

At-Large<br />

Augusta State University<br />

Steven J. Healy<br />

At-Large<br />

Princeton University<br />

David M. Worden<br />

At-Large<br />

San Diego Community College District<br />

Chief Staff Officer/Editor in Chief<br />

Peter J. Berry, CAE<br />

Managing Editor<br />

Karen E. Breseman<br />

Production Director<br />

Gene Mandish<br />

Advertising Coordinator<br />

Karen E. Breseman<br />

Vol. <strong>35</strong>, <strong>No</strong>. 2 <strong>March</strong>/<strong>April</strong> <strong>2005</strong><br />

Contents<br />

Dashboard Management, A Public Safety Application ........................................... 16<br />

By Henry Christensen, Director, Department of Public Safety, University of Miami and William<br />

Gerlach, Department of Public Safety, University of Miami<br />

Studying data in detail through projects and tasks in a Continuous Improvement environment<br />

The New Era of <strong>Campus</strong> Public Safety .................................................................. 21<br />

By C. Suzanne Mencer, Director of the Office for Domestic Preparedness; Michael Lynch, Chief<br />

of Police at George Mason University; and Jeff Allison, Assistant Director for Training in the<br />

Office for Domestic Preparedness.<br />

Reality that while terrorism is a low frequency event, it is one of extremely high consequences<br />

Awareness of Weapons of Mass Destruction ......................................................... 27<br />

By Richard W. Lee, Program Specialist, University of Massachusetts – Boston<br />

Training offers opportunity for campus law enforcement to be proactive protectors of their<br />

community<br />

The Use of Electro-Magnetic Disruption Devices (EMDs)<br />

in Higher Education <strong>Law</strong> Enforcement .................................................................. 29<br />

By Randy Mingo, University of Central Florida; Ross Wolf, University of Central Florida; Charles<br />

Mesloh, Florida Gulf Coast University; Tina Kelchner, University of Central Florida<br />

Less-than-lethal alternative can have positive impact on officer injuries, suspect injuries and<br />

the reduced use of deadly force<br />

<strong>IACLEA</strong>’s Annual Conference in Kansas City — Everything You Expect<br />

and More ................................................................................................................ 33<br />

Preview of Scheduled Workshops<br />

Departments<br />

President’s Message ................................................................................................. 2<br />

Association News ..................................................................................................... 3<br />

Member News .......................................................................................................... 9<br />

On the Cover<br />

On the Cover: University of Miami uses “dashboard management” information tools<br />

to measure and monitor the organization’s status and ability to reach goals. (See<br />

article on page 16)<br />

<strong>Campus</strong> <strong>Law</strong> Enforcement Journal is the official publication of the International Association of <strong>Campus</strong><br />

<strong>Law</strong> Enforcement Administrators. It is published bimonthly and dedicated to the promotion of professional<br />

ideals and standards for law enforcement, security and public safety so as to better serve institutions<br />

of higher education.<br />

Single copy: $5; subscription: $30 annually in U.S. currency to nonmembers in U.S., Canada, Mexico. All<br />

other countries: $<strong>35</strong>. Manuscripts, correspondence, and all contributed materials are welcome; however,<br />

publication is subject to editing and rewrite if deemed necessary to conform to editorial policy and style.<br />

Opinions expressed by contributing authors and advertisers are independent of <strong>IACLEA</strong> Journal policies<br />

or views. Authors must provide proper credit for information sources and assume responsibility for<br />

permission to reprint statements or wording regardless of the originating organ. ©<strong>2005</strong> International<br />

Association of <strong>Campus</strong> <strong>Law</strong> Enforcement Administrators. All rights reserved. Business and Publication<br />

Office: 342 <strong>No</strong>rth Main Street, West Hartford, CT 06117-2507 (860) 586-7517; Fax (860) 586-7550.<br />

Printed in the U.S. by Sundance Press. This publication is available in microform from University<br />

Microfilms International, 300 N. Zeeb Road, Ann Arbor, MI 48106 USA.<br />

MARCH/APRIL <strong>2005</strong> / 1


President’s Message<br />

See You in Kansas City!<br />

By Kenneth A. Willett, President<br />

Here we are at the<br />

midway point of<br />

my term and I<br />

would like to congratulate<br />

the newest<br />

members of the<br />

<strong>IACLEA</strong> Board of<br />

Directors. Director<br />

at-Large Steven<br />

Healy has been elected President-Elect.<br />

Lisa Sprague has been re-elected Treasurer.<br />

Marlon Lynch will be the new Director<br />

at-Large and Phil Johnson will take<br />

over the remainder of Steven Healy’s<br />

unexpired term as Director at-Large.<br />

In July 2003, then President Dolores<br />

Stafford appointed a Dues Restructuring<br />

Task Force, chaired by board member<br />

Steve Rittereiser. Their charge was to “develop<br />

options for changing the dues structure<br />

that will leave the organization financially<br />

whole.” Another compelling reason<br />

was to address our objective of having<br />

a government relations presence in<br />

Washington, D.C. President Stafford distributed<br />

a membership survey to each of<br />

the regional meetings. Over 75% attending<br />

the meetings supported the increase<br />

and the presence in Washington, D.C.<br />

At the June Board of Directors meeting,<br />

the dues restructuring task force proposal<br />

was fine tuned and made part of<br />

the proposed bylaw amendment document.<br />

The resulting ballot was submitted<br />

to the membership with the following<br />

results: more than 50% of the voting<br />

membership returned their ballots voting<br />

almost 4 to 1 in favor of the dues restructuring.<br />

The success of this effort goes to<br />

all who worked on the task force and to<br />

every Board Member who discussed the<br />

issues with their regional members. Great<br />

communication of the issue and the goals<br />

of our Association were successfully conveyed<br />

to the members.<br />

<strong>IACLEA</strong> dues renewal notices will be<br />

going out to all members in early May.<br />

Members other than Institutional Members<br />

will see no change in their invoices.<br />

Institutional Members will receive a revised<br />

format invoice that incorporates the<br />

recent dues restructuring approved by<br />

<strong>IACLEA</strong> members. Institutional dues will<br />

now be based on full-time enrollment,<br />

type of institution and location. I am confident<br />

the variable fee schedule will bring<br />

additional small 4-year schools on board,<br />

attract the 2-year colleges and increase<br />

our international membership.<br />

With the Annual <strong>IACLEA</strong> Conference<br />

only weeks away, there is some<br />

serious planning that we as members<br />

need to start considering. (1) Have you<br />

made your conference and hotel reservations<br />

yet? (2) Have you been online<br />

to the <strong>IACLEA</strong> home page to see how<br />

easy it is to do all that? (3) Have you<br />

decided what you will bring to the <strong>2005</strong><br />

Silent Auction? The original McGovern<br />

Scholarship Fund is now self-supporting<br />

and we are attempting to accomplish the<br />

same thing for the Voswinkel Scholarship<br />

Fund. The more we bring and the more<br />

we buy, the sooner we will have the second<br />

scholarship self-funded. You can also<br />

make a donation using the online form<br />

on the <strong>IACLEA</strong> Web site.<br />

You will hear more about it at the Annual<br />

Conference; however, I wanted to<br />

get you started in thinking about it. You<br />

should have received your hard copy of<br />

the Annual Conference registration form<br />

by mail. <strong>No</strong>te the excellent programs that<br />

have been secured this year. Start thinking<br />

about which sessions you want to attend<br />

(see preview page 33).<br />

The deadline for early registration for<br />

the <strong>IACLEA</strong> Annual Conference is nearly<br />

here — save money by registering early!<br />

This conference is going to have one of<br />

the best programs ever with workshops,<br />

accreditation workshops on Wednesday<br />

afternoon, a WMD awareness workshop,<br />

and Clery Act Compliance training. If you<br />

have not yet looked at the conference<br />

schedule, Dolores Stafford will conduct a<br />

Clery Act Compliance Workshop on Tuesday.<br />

It will be based on the new compliance<br />

handbook of the Department of<br />

Education which they have promised to<br />

provide for each pre-registered attendee.<br />

Stafford has also been working behind<br />

the scenes to have U.S. Department of<br />

Education officials come to the conference<br />

to participate in that workshop and<br />

is 90%+ sure that someone from the Department<br />

of Education will be attending<br />

the Annual Conference in Kansas City to<br />

conduct the training session with her.<br />

So, if you have not yet registered for<br />

the Annual Conference, you may want to<br />

consider doing so! In addition, if you have<br />

a staff member who is responsible for<br />

Clery Act compliance on your campus,<br />

this would be the perfect conference to<br />

Continued on page 38<br />

2 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Association News<br />

<strong>IACLEA</strong> Southeast and Southwest Regions<br />

Combine for a Successful Conference<br />

in New Orleans<br />

The <strong>IACLEA</strong> Southeast and Southwest<br />

Regions recently held a successful conference<br />

in New Orleans hosted by Chief<br />

Ken Dupaquier of Tulane University.<br />

There were 54 attendees from Texas to<br />

Florida, Louisiana to Virginia. President Ken<br />

Willett, Southeast Regional Director Mike<br />

Young, and Chief Dupaquier opened the<br />

Conference. Tom Hogarty, <strong>IACLEA</strong> Project<br />

Director, gave a presentation explaining<br />

the ongoing training initiatives. FBI and<br />

Homeland Security instructors also conducted<br />

training sessions.<br />

Over three days, attendees were<br />

treated to the fine hospitality of Tulane<br />

University and Chief Dupaquier. The<br />

Hotel St. Marie on Toulouse did a superb<br />

job with making everyone comfortable<br />

and at reasonable rates. There were socials<br />

all three nights. Cindy Butler and<br />

numerous other university employees<br />

Left to right: Conference Host Ken Dupaquier,<br />

<strong>IACLEA</strong> president Kenneth A. Willett, and Tulane<br />

Capt. Reid <strong>No</strong>ble outside the conference center.<br />

collected goodies for the bags distributed<br />

at conference registration.<br />

Butler and Stanley Cosper graciously<br />

volunteered to set up and run the registration<br />

table in addition to transporting<br />

everything to the hotel with Olive Daw’s<br />

able-bodied assistance. Seslie Davis and<br />

Cathy Osborne gave impromptu tours to<br />

some of the group who took the streetcar<br />

uptown to see our campus. Programs<br />

offered included interview techniques,<br />

identity theft, leadership and a presentation<br />

on the <strong>IACLEA</strong> Domestic Preparedness<br />

Grant Initiative among others.<br />

<strong>IACLEA</strong> Regional Director Mike Young<br />

said that the conference was a complete<br />

success. The Tulane University Police<br />

Department strives for an excellent reputation<br />

in the organization and the conference<br />

cemented good relationships.<br />

Lt. Stanley Cosper (on left) and AP Cindy<br />

Butler (on right) check in conference<br />

attendees at the St. Marie Hotel in New<br />

Orleans at the Southeast/Southwest<br />

Regional Conference.<br />

<strong>2005</strong> <strong>IACLEA</strong><br />

Election Results<br />

By Dolores A. Stafford, Immediate<br />

Past President and Leadership<br />

Development Committee Chair<br />

The deadline to declare candidacy for<br />

President Elect, Treasurer and Director<br />

at-Large was January 28, <strong>2005</strong>. The<br />

sole declaration of intent received for<br />

President Elect was from current Director<br />

at-Large Steven Healy, Director<br />

of Public Safety/Chief of Police,<br />

Princeton University, Princeton, New<br />

Jersey. The sole declaration of intent<br />

for Treasurer was from current Treasurer<br />

Lisa Sprague, Associate Director,<br />

Florida State University, Tallahassee,<br />

Florida. There were two declarations of<br />

intent for the position of Director at-<br />

Large: Marlon C. Lynch, Chief of Police,<br />

University of <strong>No</strong>rth Carolina - Charlotte,<br />

Charlotte, <strong>No</strong>rth Carolina and Phillip A.<br />

Johnson, Assistant Director, University<br />

of <strong>No</strong>tre Dame, <strong>No</strong>tre Dame, Indiana.<br />

Steven Healy is clearly qualified for<br />

the post of President Elect, pursuant<br />

to the <strong>IACLEA</strong> bylaws, and has met<br />

the filing requirements established by<br />

the Leadership Development Committee.<br />

Lisa Sprague is clearly qualified<br />

for the post of Treasurer, pursuant to<br />

the <strong>IACLEA</strong> bylaws, and has met the<br />

filing requirements established by the<br />

Leadership Development Committee.<br />

On behalf of the <strong>IACLEA</strong> Leadership<br />

Development Committee, I am<br />

pleased to cast one vote each for<br />

Steven Healy and Lisa Sprague thereby<br />

electing Steven Healy as President<br />

Elect and Lisa Sprague as Treasurer.<br />

Since the election of Steven Healy<br />

to the post of President Elect leaves<br />

an unexpired portion of his Director<br />

at-Large Term, I am pleased to cast<br />

one vote for Marlon Lynch for Director<br />

at-Large and one vote for Phillip<br />

Johnson to complete the unexpired<br />

portion of Steven Healy’s term as<br />

Director at-Large.<br />

Congratulations, Steven, Lisa,<br />

Marlon and Phil, and on behalf of your<br />

colleagues, thank you for your continued<br />

commitment to serve <strong>IACLEA</strong> as<br />

members of the Board of Directors.<br />

MARCH/APRIL <strong>2005</strong> / 3


Letter to the Editor<br />

Association News<br />

Ohio Regional Meeting<br />

By Tom Hogarty, WMD Project Director<br />

Members of the Ohio Association of <strong>Campus</strong><br />

<strong>Law</strong> Enforcement Administrators gathered on<br />

February 25 at Capitol University in<br />

Columbus. The group meets twice a year.<br />

Topics for this meeting included a<br />

presentation by the Advisory Services<br />

Committee for the Ohio Chiefs of Police<br />

Association, a presentation by Alvin<br />

Thompson of Tomahawk Technologies on<br />

parking solutions, a program by Ohio Deputy<br />

Attorney General Alice Robinson-Bonds as<br />

well as a presentation by <strong>IACLEA</strong> Domestic<br />

Preparedness Grant Director Tom Hogarty<br />

on the status of Homeland Security funding<br />

to campus law enforcement around<br />

the country. For information about the<br />

Ohio Association contact Chief Julee<br />

Cope of Owens Community College at<br />

jcope@owens.edu.<br />

OACLEA meeting attendees.<br />

Keep Your Membership<br />

Information Up-to-Date!<br />

Check it out on the <strong>IACLEA</strong><br />

Members Only Area Online<br />

Directory.<br />

Howard Korn, Chief of Police/<br />

Director of <strong>Campus</strong> Services,<br />

Marietta College.<br />

Update membership information by<br />

completing the Members Only Online<br />

Directory Change of Address Form.<br />

Update your institutional information by<br />

submitting the online Institution Demographic<br />

Survey located in the Membership<br />

section of the <strong>IACLEA</strong> Web site,<br />

www.iaclea.org<br />

A recent email from Karen Breseman,<br />

<strong>IACLEA</strong> Administrator, to all who are on<br />

the Association’s mailing list, coupled with<br />

freezing temperatures ruling the coastal<br />

southeastern area of <strong>No</strong>rth Carolina,<br />

prompts this attempt to put into words a<br />

few of my many great memories related<br />

to the development of campus public<br />

safety and <strong>IACLEA</strong>. These observations<br />

come from a “has been” of advanced<br />

years who has been retired for 16 years<br />

following a 27-year career at Rutgers, The<br />

State University of New Jersey, as its first<br />

Director of Public Safety.<br />

<strong>IACLEA</strong> was not yet born when I attended<br />

my first meeting of campus security<br />

directors in 1962 at the University of<br />

Minnesota. Assuming my memory is reasonably<br />

on target, Ray Vernes was the<br />

host and the organization was known as<br />

The <strong>Campus</strong> Parking and Security Association.<br />

Pioneers in this then fledgling profession<br />

like Leonard Christensen (BYU),<br />

Sterling Baker (Houston), Frank Andrews<br />

(<strong>No</strong>rthwestern), Doug Paxton (Arizona),<br />

and Charlie Ray (Pitt) had organized the<br />

first conference at Arizona State University<br />

in 1958. There were no more than<br />

25 schools at the 1962 conference. As<br />

the “new boy on the block” it was an<br />

opportunity to learn the business of campus<br />

public safety and to meet “old pros”<br />

who rapidly became career friends.<br />

In 1966 I had the pleasure of being<br />

elected to the Board of Directors at the<br />

conference held at the University of Maryland,<br />

and two years later had the privilege<br />

of becoming the 10th president of<br />

<strong>IACLEA</strong>. My conference was held at the<br />

University of Houston under the guidance<br />

of Sterling Baker and a flock of his Texas<br />

rascals. We had proudly doubled the<br />

Association’s membership to 200 over the<br />

span of a year, and the conference faced<br />

its first demonstration — a small group<br />

protested having a vendor on campus<br />

displaying firearms in the exhibitors area.<br />

Over 26 years I regrettably missed five<br />

conferences due to personal reasons. I<br />

became convinced early on that to keep<br />

abreast of the constantly increasing challenges<br />

and demands placed on campus<br />

public safety, and to share the knowledge,<br />

experiences and warm friendship offered<br />

by colleagues from all parts of the coun-<br />

Continued on page 40<br />

4 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Association News<br />

Three <strong>IACLEA</strong> Subcommittees Launch<br />

Domestic Preparedness Research Projects<br />

By Chris Blake, WMD Project Coordinator<br />

Three subcommittees organized under a<br />

phase II federal grant awarded to <strong>IACLEA</strong><br />

are launching research projects that will<br />

culminate with the development of model<br />

plans and policies to assist U.S. college<br />

and university campus public safety departments<br />

in training for and preventing<br />

acts of terrorism.<br />

These subcommittees are:<br />

• Best Practices and Recommendations<br />

for Response to Changes in the<br />

National Threat Alert, chaired by Ken<br />

Goodwin, director of public safety at<br />

Portland (Oregon) Community College,<br />

and <strong>No</strong>el C. <strong>March</strong>, director of<br />

public safety at the University of<br />

Maine in Orono, Maine.<br />

• Recommendations for Enhanced<br />

Communications Between <strong>Campus</strong><br />

Public Safety Departments and Federal/State/Local<br />

Emergency Response<br />

Agencies, chaired by Marlon C.<br />

Lynch, Chief of Police at the University<br />

of <strong>No</strong>rth Carolina-Charlotte.<br />

• Strategic Planning, chaired by Thomas<br />

P. Carey, director of security and<br />

campus safety at Bates College in<br />

Lewiston, Maine.<br />

These three subcommittees report to<br />

<strong>IACLEA</strong>’s Domestic Preparedness Committee,<br />

chaired by Oliver J. Clark, chief of<br />

police and executive director of public<br />

safety at the University of Illinois in<br />

Champaign, Illinois.<br />

The subcommittee and committee<br />

chairs met at a workshop in January in<br />

Baltimore, Maryland, to begin planning<br />

their activities under the grant awarded<br />

by the U.S. Department of Homeland<br />

Security. The workshop also provided an<br />

opportunity for the chairs to meet with<br />

representatives of the Johns Hopkins<br />

University Division of Public Safety Leadership,<br />

which is conducting research on<br />

the state of campus public safety in<br />

America under a separate grant from the<br />

U.S. Office of Community Oriented Policing<br />

Services. Discussions with Johns<br />

Hopkins representatives centered on the<br />

possibility of collaborative efforts involving<br />

the sharing of research and resources<br />

involving the two grant projects.<br />

The major focus of all three subcommittees<br />

in the initial phase will be to collect<br />

research both from <strong>IACLEA</strong> member<br />

institutions and the public domain.<br />

Research among <strong>IACLEA</strong> members will<br />

involve electronic surveys of members<br />

to solicit copies of existing plans that have<br />

already been developed to protect campuses<br />

against terrorist threats. This research<br />

will assist <strong>IACLEA</strong> to achieve the<br />

following goals under its grant award:<br />

• To create a Best Practices Guide for<br />

campus public safety personnel to<br />

use to develop emergency operations<br />

plans or a Terrorist Incident<br />

Annex (TIA). <strong>IACLEA</strong> will develop<br />

this guide by: analyzing existing TIAs,<br />

reviewing publications relating to<br />

TIAs that exist in the public domain,<br />

and by consulting with experts to<br />

develop such plans<br />

• To develop a Promising Practices<br />

Guide to highlight appropriate model<br />

campus responses to the changing<br />

levels of the National Terrorist Alert<br />

System<br />

• To produce recommendations to<br />

strengthen effective communication<br />

between campus public safety<br />

officials and appropriate federal,<br />

state, and local emergency responders<br />

• To identify existing antiterrorist<br />

training programs and current and<br />

future training needs. A Strategic<br />

Planning Group, or “Think Tank,”<br />

will: incorporate all research results,<br />

determine current and future<br />

training needs, and attempt to<br />

formulate a strategic vision of the<br />

training that campus public safety<br />

departments will need in the next<br />

three to five years to address future<br />

terrorist threats.<br />

The subcommittees will achieve these<br />

goals not only by reviewing research generated<br />

from <strong>IACLEA</strong> members and other<br />

sources, but also will supplement this material<br />

through workshops with subject matter<br />

experts. Subcommittees and staff will<br />

identify subject matter experts who are<br />

qualified to serve as consultants and invite<br />

these consultants to attend workshops<br />

or focus groups to share their<br />

knowledge and expertise as it relates to<br />

the development of model plans and<br />

policies for campus public safety departments<br />

to counter terrorism.<br />

Anthony A. Vitale, <strong>IACLEA</strong> research<br />

consultant, will assist the subcommittees<br />

Continued on page 6<br />

MARCH/APRIL <strong>2005</strong> / 5


Association News<br />

Incident Command Training<br />

to Be Offered<br />

Members of the Board of Directors and the Domestic<br />

Preparedness Committee gathered at the Spring 2004 Board<br />

Meeting in Chicago to evaluate the Incident Command training.<br />

The <strong>IACLEA</strong> Domestic Preparedness<br />

Committee has received approval from<br />

the Office for Domestic Preparedness to<br />

conduct two pilot test sites for a unique<br />

and powerful Incident Command training<br />

program.<br />

The cornerstone of the training is the<br />

use of a model city simulator. The simulator<br />

is used to run scenarios in real time<br />

with each student taking a turn as the<br />

incident commander. The scenarios range<br />

for a call for service all the way to a fullblown<br />

incident command/unified command<br />

exercise.<br />

The two sites selected are the University<br />

of Maryland at College Park and the<br />

Washington State Criminal Justice Training<br />

Center in Burien, WA. The locations<br />

were selected from over forty institutions<br />

that submitted proposals to become<br />

<strong>IACLEA</strong> Regional Training Centers.<br />

<strong>IACLEA</strong>’s mentor in the domestic preparedness<br />

grant process, Jeff Allison, suggested<br />

pilot sites as a way of demonstrating<br />

the need for and effectiveness of such<br />

training.<br />

Anticipating complete success the pilot<br />

sites should lead to ten more sites located<br />

around the country.<br />

Soon, recruitment for instructors for<br />

the pilot sites will begin. The selection<br />

process will be extensive as will the training.<br />

Prospective trainers must be at the<br />

command level for their agencies and will<br />

have to demonstrate exceptional ability<br />

as a trainer.<br />

The first cut will see candidates participate<br />

in the three-day “Critical Incident<br />

Management, Command Post Training,”<br />

that they will eventually be trained to<br />

deliver. Top performers in the class will<br />

be invited to move up to a two-week<br />

“Command Post Facilitator Training.”<br />

Graduates will then do direct deliveries<br />

of the three-day course in teams of<br />

four instructors and receive mentoring<br />

from a Master Instructor.<br />

The result will be a team of top notch,<br />

well trained instructors. Many agencies<br />

around the country have<br />

used this training model.<br />

Provided by <strong>IACLEA</strong> supporting<br />

members BowMac<br />

Educational Services, Inc.<br />

the training has received<br />

high praise from first responders<br />

and administrators<br />

across the country.<br />

To learn more about this<br />

exciting opportunity contact<br />

Tom Hogarty at<br />

thogarty@iaclea.org.<br />

Bring the Weapons of Mass Destruction Awareness Training to your<br />

campus. Visit the <strong>IACLEA</strong> Web site, http://www.iaclea.org/wmd/login/<br />

login.cfm or contact Project Director Tom Hogarty, thogarty@iaclea.org.<br />

Three <strong>IACLEA</strong> Subcommittees<br />

Launch Domestic Preparedness<br />

Research Projects<br />

Continued from page 5<br />

by collecting and analyzing available research<br />

and drafting model plans and policies.<br />

Vitale has more than 15 years of experience<br />

in drafting policies for the Connecticut<br />

State Police.<br />

The research projects will culminate<br />

in the submission of written reports and<br />

recommendations to the Domestic Preparedness<br />

Committee in the fall. The<br />

Committee in turn will submit a final<br />

grant report to the <strong>IACLEA</strong> Board of Directors<br />

for review.<br />

The three research projects are just<br />

one component of the DHS continuation<br />

grant. Staff and volunteers working under<br />

the direction of Project Director Tom<br />

Hogarty are developing an Incident Command<br />

training program with the assistance<br />

of a curriculum development company.<br />

This two-week course will train public<br />

safety supervisors, who will then go out<br />

and give two-day Incident Command<br />

courses in their regions.<br />

As part of the Incident Command training,<br />

<strong>IACLEA</strong> will establish regional training<br />

centers that will be sites for Incident<br />

Command training and will house tabletop<br />

model city simulators. <strong>IACLEA</strong> is reviewing<br />

applications for regional training<br />

center sites in each region.<br />

The grant will also fund the development<br />

of a threat and risk assessment tool<br />

for use by campus public safety departments<br />

in developing written plans identifying<br />

terrorist threats and preventive<br />

measures. <strong>IACLEA</strong> is working with the<br />

National Emergency Response and Rescue<br />

Training Center (NERRTC) at Texas<br />

A&M University to develop this instrument.<br />

A training DVD will also be developed<br />

with instructions for completing the<br />

threat and risk assessment instrument.<br />

A final report on the grant is due in<br />

Spring 2006.<br />

If you would like to offer your<br />

institution’s emergency operations plans<br />

or terrorist annexes to your plans as part<br />

of this project, please contact Anthony<br />

Vitale at avitale@iaclea.org.<br />

If you are interested in learning more<br />

about Incident Command training or<br />

the threat and risk assessment project,<br />

please contact Tom Hogarty at<br />

thogarty@iaclea.org.<br />

6 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Association News<br />

Conference Update on Accreditation Workshops<br />

By Jack Leonard, <strong>IACLEA</strong> Accreditation Coordinator<br />

If you have ever thought about accreditation,<br />

you should also be thinking about<br />

training. Training is an essential component<br />

of a successful accreditation effort.<br />

The accreditation process is not overly<br />

difficult or complex. However, in order<br />

to accomplish it in an efficient and timely<br />

manner, department personnel require a<br />

thorough understanding of its concepts<br />

and procedures. Agency administrators<br />

should be familiar with the requirements<br />

of the program to allocate sufficient resources,<br />

delegate essential tasks, and<br />

implement required strategies. Similarly,<br />

staff members who coordinate the accreditation<br />

project, particularly the Accreditation<br />

Manager, need to understand the specific<br />

steps necessary to comply with standards,<br />

document their compliance, and prepare<br />

for the agency’s review by assessors.<br />

While procedural manuals will direct<br />

program implementation and provide<br />

useful guidance, participation in training<br />

sessions can accelerate and expand the<br />

understanding of concepts and procedures.<br />

The accreditation instructor will<br />

clarify, illuminate and spark enthusiasm<br />

during the training process. Training paves<br />

the way for a fuller and more comprehensive<br />

understanding of the principles<br />

contained in procedural guidebooks.<br />

<strong>IACLEA</strong> will be ready to start accepting<br />

applications for the accreditation program<br />

in January 2006. In preparation for<br />

fully implementing the program, a series<br />

of workshops has been planned during<br />

the Annual Conference in Kansas City. If<br />

you expect to participate in the accreditation<br />

program, this will be an excellent<br />

opportunity to learn about the process.<br />

You may also get a head start by bringing<br />

any staff members who may be involved<br />

in implementing your program.<br />

On Monday, June 27, <strong>2005</strong>, Bob<br />

Dillard, Chair of the <strong>IACLEA</strong> Accreditation<br />

Committee, will present a workshop entitled<br />

Accreditation Overview. Whether<br />

you are committed to pursuing accreditation<br />

or simply considering it, this comprehensive<br />

examination of the <strong>IACLEA</strong><br />

Accreditation Program will be informative<br />

and beneficial. The workshop will review<br />

the history of <strong>IACLEA</strong>’s accreditation efforts,<br />

summarize the features and requirements<br />

of the accreditation program, and<br />

explain the partnership with the Commission<br />

on Accreditation for <strong>Law</strong> Enforcement<br />

Agencies (CALEA). Specific attention<br />

will be given to the <strong>IACLEA</strong> standards,<br />

how they were developed, and their application<br />

to sworn and non-sworn departments.<br />

The procedures for application,<br />

self-assessment, on-site assessment, and<br />

review will also be discussed, as well as<br />

the fee schedule. Time will be allocated<br />

to respond to questions from participants<br />

about the accreditation process.<br />

The orientation program will continue<br />

on Wednesday, June 29, the final day of<br />

the Conference. Immediately following the<br />

Closing General Session and Breakfast, a<br />

CEO Panel on Accreditation will be<br />

convened. A group of Chief Executive<br />

Officers from CALEA-accredited campus<br />

departments will be assembled to discuss<br />

their experiences in the accreditation process.<br />

They will answer frequently asked<br />

questions and address areas of concern for<br />

department chiefs and directors who may<br />

be considering accreditation. Topics of discussion<br />

are likely to include the benefits of<br />

accreditation, how to manage the accreditation<br />

process, and common problems or<br />

pitfalls and how to avoid them. This will<br />

be an invaluable forum for any CEO who<br />

intends to seek <strong>IACLEA</strong> accreditation.<br />

Finally, Steve Mitchell, the former Accreditation<br />

Manager of the Fairfax, Virginia<br />

Police Department and long-time CALEA<br />

Program Manager, will close the program<br />

on the 29th by offering a four-hour presentation<br />

on Accreditation Management.<br />

Designed to provide an overview<br />

of the critical steps to achieving accreditation,<br />

this presentation will identify and<br />

explain the principal duties of an Accreditation<br />

Manager. Modified from CALEA’s<br />

New Accreditation/Recognition Manager<br />

Training, this important and informative<br />

training session covers topics including:<br />

writing effective directives; preparing a<br />

self-assessment plan; and organizing accreditation<br />

files. While the instruction is<br />

principally designed for prospective Accreditation<br />

Managers, it is highly recommended<br />

for CEOs and senior managers,<br />

those responsible for overseeing the accreditation<br />

process. Participation in the<br />

training session will provide an enhanced<br />

understanding of the accreditation process,<br />

as well as an awareness and appreciation<br />

of the functions and responsibilities<br />

of an Accreditation Manager.<br />

Plan to extend your stay in Kansas City<br />

by a few hours and reap the benefits of these<br />

informational sessions to jump-start the<br />

<strong>IACLEA</strong> accreditation of your department.<br />

MARCH/APRIL <strong>2005</strong> / 7


Association News<br />

Strategic Planning Group Focuses on<br />

Domestic Preparedness Training Needs<br />

By Christopher Blake, WMD Project Coordinator<br />

Interagency and multidiscipline cooperation,<br />

planning, and training are critical<br />

components in preparing for a potential<br />

WMD or terrorist incident on a college or<br />

university campus, a counter-terrorism<br />

expert told members of an <strong>IACLEA</strong> subcommittee<br />

that is developing a strategic<br />

plan for campus domestic preparedness<br />

training.<br />

“The next significant area of emphasis<br />

in domestic preparedness training for campus<br />

law enforcement should be cooperation,”<br />

Byron A. Sage told members of the<br />

<strong>IACLEA</strong> Domestic Preparedness<br />

Committee’s strategic planning subcommittee.<br />

“The nature of a WMD event will<br />

immediately impact multiple jurisdictions<br />

and agencies within the region. You will<br />

need a multi-disciplinary, coordinated response<br />

that plans for multiple ‘shifts’ over<br />

the course of several days, weeks or even<br />

months,” said Sage, who is president of<br />

International Crisis Management, Inc., of<br />

Austin, Texas.<br />

Sage, a former FBI agent with 34 years<br />

of law enforcement experience, was one<br />

of four presenters who addressed the subcommittee<br />

during a two-day workshop<br />

<strong>March</strong> 1-3, <strong>2005</strong>, at George Washington<br />

University in Washington, D.C. Workshop<br />

presentations included: the current state<br />

of domestic preparedness in the U.S., the<br />

emerging training needs of campus public<br />

safety in domestic preparedness, a foreign<br />

perspective on Israel’s planning and<br />

training in an active terrorist environment,<br />

and views on the future focus of domestic<br />

preparedness training.<br />

Members of the <strong>IACLEA</strong><br />

Domestic Preparedness<br />

Committee’s strategic<br />

planning subcommittee<br />

attended a workshop <strong>March</strong> 1-<br />

3, <strong>2005</strong> at George Washington<br />

University in Washington, D.C.<br />

Seated, left to right: Krystal<br />

Fitzpatrick, University of<br />

Illinois at Urbana-Champaign;<br />

Bernard C. Alex, Whittier<br />

College; Thomas P. Carey, Bates College; Tex B. Martin, University of Texas System; Bruce E.<br />

Boucher, Bowdoin College; Toni Rinaldi, Naugatuck Valley Community-Technical College.<br />

Standing, left to right: Reid B. <strong>No</strong>ble, Tulane University; Paul F. Glowacki, St. Mary’s University;<br />

Phillip A. Johnson, University of <strong>No</strong>tre Dame; Raymond H. Thrower Jr., Gustavus Adolphus<br />

College; Susan Riseling, University of Wisconsin-Madison.<br />

<strong>IACLEA</strong> organized the strategic planning<br />

subcommittee under a grant from<br />

the U.S. Department of Homeland Security<br />

(DHS) to build a systematic program<br />

to assist campus public safety departments<br />

and personnel to access available<br />

training and to develop plans to prevent,<br />

prepare for, and respond to WMD/terrorist<br />

incidents. The strategic planning subcommittee<br />

is charged with developing a<br />

strategic vision of the kinds of training<br />

that campus public safety officers will<br />

need to adequately confront terrorist<br />

threats against U.S. college or university<br />

campuses in the next three to five years.<br />

Thomas P. Carey, chair of the <strong>IACLEA</strong> Domestic<br />

Preparedness Committee’s strategic planning<br />

subcommittee, poses with Byron A. Sage,<br />

president of International Crisis Management,<br />

Inc., during a break in the subcommittee’s<br />

workshop, <strong>March</strong> 1-3, <strong>2005</strong>.<br />

The subcommittee is also charged with<br />

informing campus public safety departments<br />

of the many federally-funded and<br />

other training opportunities that now exist.<br />

Sage spoke to the subcommittee about<br />

the current state of domestic preparedness,<br />

emerging training needs, and what<br />

he perceived as the future focus of domestic<br />

preparedness training. Highlights<br />

included:<br />

• Recognizing the need for interagency<br />

cooperation and coordination<br />

is critical before an incident occurs.<br />

Continued on page 39<br />

8 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Member News<br />

Chiefly Speaking, Hall’s Paid Her Dues at EMU<br />

New top cop on campus, Cindy Hall has spent 25 years with the department<br />

By Janet Miller, News Staff Reporter<br />

Police Chief Cindy Hall with EMU Officer<br />

Hardesty. Photo courtesy of The Ann Arbor<br />

News.<br />

Reprinted with permission from The Ann<br />

Arbor News, 11/8/2004 .<br />

Cindy Hall still hasn’t moved most of her<br />

belongings into her new office, and the<br />

title of chief still seems foreign. But in<br />

some ways, Hall has spent 25 years preparing<br />

to head the Department of Public<br />

Safety at Eastern Michigan University.<br />

Hall, 47, was recently named chief,<br />

becoming the first woman to head the<br />

EMU department and the only female to<br />

lead a police department in Washtenaw<br />

County, although the State Police Post in<br />

Ypsilanti has a woman commander.<br />

Hall, who joined Eastern’s department<br />

as a patrol officer in 1979, oversees a staff<br />

of 25 sworn officers and is in charge of<br />

the university’s parking and health-andsafety<br />

operations.<br />

Hall worked as a security guard while<br />

attending Washtenaw Community College<br />

after she graduated from Huron High<br />

School in the 1970s, never dreaming that<br />

she would someday be a police chief.<br />

But when the post became vacant last<br />

summer with the retirement of John<br />

McAuliffe, Hall applied.<br />

“I knew I had the education, the skills<br />

and the dedication,” she said. “It seemed<br />

like the natural progression.”<br />

Things looked different earlier in her<br />

career at EMU. After working a few years<br />

with the department, Hall thought there<br />

was little hope to move up the ranks.<br />

She decided to attend law school at night,<br />

with an eye on becoming a lawyer. But<br />

midway through law school at the University<br />

of Toledo, she was promoted to<br />

sergeant, and was given the chance to<br />

develop crime prevention programs.<br />

She started the SEEUS – Student Eyes<br />

and Ears for University Safety – where<br />

two-member teams of students escort<br />

other students around campus in the<br />

evening. Today, 40 students work for<br />

SEEUS, wearing bright yellow jackets<br />

emblazoned with a large eye logo, escorting<br />

students from between 6 p.m. and<br />

3 a.m.<br />

Eventually, Hall was made lieutenant<br />

and then captain. She has served as associate<br />

director of public safety since 1989.<br />

Hall’s long service and solid record<br />

made her a good choice for chief, said<br />

John Beaghan, interim vice president for<br />

business and finance. “She has the credentials,<br />

the experience and really campus-wide<br />

support,” he said.<br />

Hall works well with students, said Jim<br />

Vick, vice president for student affairs.<br />

“She has a style and demeanor that are<br />

terrific. She’s calm and rational, and she’s<br />

very cognizant of the ramifications of<br />

decisions. ... And she understands our students.”<br />

Working in campus law enforcement<br />

for more than two decades, Hall has witnessed<br />

a parade of highs and lows. While<br />

there was never a homicide, there have<br />

been suicides, she said. She’s responded<br />

to large and unruly parties, broken up<br />

fights and sat watch in dark parking structures,<br />

keeping an eye out for trouble.<br />

She’s also offered police protection to<br />

President Bill Clinton, U.S. Supreme Court<br />

Justice Clarence Thomas and Michigan<br />

Gov. Jennifer Granholm.<br />

Policing the 24,000-student campus is<br />

like policing a city, she said.<br />

“We have the same issues as a municipality<br />

– we have larcenies and sexual<br />

assaults and aggravated assaults,” she said.<br />

“But there’s also more of an opportunity<br />

to do community police work and crime<br />

prevention.”<br />

Janet Miller can be reached at<br />

jmiller@annarbornews.com or (734) 994-<br />

6827.<br />

MARCH/APRIL <strong>2005</strong> / 9


Member News<br />

<strong>Campus</strong> Police Department Wins First Quarter<br />

Employee Recognition Award at WestConn<br />

The Western Connecticut State University Police Department<br />

received the Employee Recognition Award for<br />

the first quarter of the 2004-05 academic year. In presenting<br />

the award, WestConn President Dr. James W.<br />

Schmotter praised the department’s two dozen employees<br />

for their dedication and professionalism. Pictured at<br />

the ceremony are (l-r): Police Officer Richard McGrath<br />

of Waterbury; Police Sergeant Ron Ferrante of Danbury;<br />

Chief of Police Neil McLaughlin of Terryville; WestConn<br />

President Dr. James W. Schmotter of Bethel; Processing<br />

Technician William Strickland of Danbury; Clerk Typist<br />

Shirley Hatch of New Fairfield; and Building and Grounds Patrol Officer Mauro Ongaro of Danbury.<br />

<strong>IACLEA</strong> Members from the Illinois State University Police Department<br />

Awarded Distinguished Service Medal<br />

<strong>IACLEA</strong> members from the<br />

Illinois State University Police<br />

Department were recently<br />

decorated with the<br />

Illinois State University Police<br />

Department “Distinguished<br />

Service Medal” during<br />

ceremonies in the<br />

President’s Conference<br />

Room at Illinois State University<br />

on Wednesday, December 15, 2004.<br />

The “Distinguished Service Medal” was awarded to Captain Keith Gehrand and Sergeant Bonnie Devore “in recognition<br />

of their many accomplishments, dedicated and distinguished service to the Illinois State University Police Department.”<br />

Captain Gehrand is in his twenty-forth year of service and Sergeant Devore is in her twenty-second year of police service.<br />

The medals were presented by Dr. C. Alvin Bowman, President of Illinois State University.<br />

From left to right: Vice President Steve Bragg, Officer Patrick Burke, Life Saving Medal; Marabeth Clapp, Vice President.<br />

Behind Ms. Clapp, Detective Tony Hosey, Chief’s Award of Merit — Meritorious Service Medal; Mr. Michael Williams,<br />

President, Bloomington/<strong>No</strong>rmal Branch NAACP, Chief’s Award of Merit — Meritorious Service Medal; Mr. John H. Elliott, Vice<br />

President, Bloomington/<strong>No</strong>rmal Branch NAACP, Chief’s Award of Merit — Meritorious Service Medal; Ms. Margie Meegan-<br />

Jordan, McLean County State’s Attorney’s Office; Captain Donald W. Knapp, Distinguished Service Medal; Ms. Samantha<br />

Stegall, Student Intern, Certificate of Appreciation; Behind Samantha is Chief Ronald D. Swan; Captain Keith Gehrand,<br />

Distinguished Service Medal; Sergeant Bonnie Devore, Distinguished Service Medal; Officer Eric Lutz, Certificate of Appreciation;<br />

Mr. Dan Simmons, Crime Stoppers TV Executive Producer, Certificate of Appreciation; Sergeant Derek Ronnfeldt,<br />

Excellence in Firearms Training; Sergeant Charlie Summers, Excellence in Firearms Training, Sergeant Tommy Kiper, Excellence<br />

in Firearms Training and Dr. C. Alvin Bowman, President, Illinois State University.<br />

10 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Member News<br />

Mount Holyoke College Department of Public Safety<br />

Awarded Accreditation<br />

On January 28, <strong>2005</strong> the Mount Holyoke<br />

College Department of Public Safety became<br />

the first college or university in the<br />

state to receive accreditation status from<br />

the Massachusetts Police Accreditation Commission,<br />

Inc., and is one of only fifteen<br />

agencies statewide to achieve this status.<br />

Accreditation is a self-initiated evaluation<br />

process by which law enforcement<br />

departments strive to meet and maintain<br />

standards that have been established for<br />

the profession, by the profession. These<br />

carefully selected standards reflect critical<br />

areas of police management, operations,<br />

and technical support activities.<br />

They cover areas such as policy development,<br />

emergency response planning,<br />

training, communications, property and<br />

evidence handling, use of force, and prisoner<br />

transport. The program not only sets<br />

standards for the law enforcement profession<br />

within the Commonwealth, but<br />

also for the delivery of police services to<br />

the community.<br />

Achieving accreditation from the commission<br />

is the highest award given, and is<br />

a recognition that is highly regarded by<br />

the law enforcement community. Participating<br />

in the program and achieving accreditation<br />

status allows departments to<br />

demonstrate that they are among the finest<br />

in the state. The status of accreditation<br />

is granted for a period of three years.<br />

Participation in the program is strictly<br />

voluntary.<br />

Under the leadership of Director Paul<br />

Ominsky, the Mount Holyoke College<br />

Department of Public Safety underwent<br />

a two-day assessment in December by a<br />

team of commission-appointed assessors.<br />

The Assessment Team found the Department<br />

to be “in compliance with all 103<br />

Mandatory Standards.” And although the<br />

department was required to meet 60<br />

percent of the 121 Optional Standards, it<br />

was found to be in compliance with 68<br />

percent of those standards, exceeding the<br />

required minimum.<br />

Going through the process initially requires<br />

intense self-scrutiny, and ultimately<br />

provides a quality assurance review of the<br />

agency. In 1999, Director Ominsky appointed<br />

Barbara Arrighi and Jeanne Tripp<br />

to serve as the Department’s Accreditation<br />

Managers. The Department achieved<br />

certification, a halfway point to accreditation,<br />

in June 2003. This involved meeting<br />

151 mandatory standards. The Department<br />

was also the first college or university<br />

to attain that status. The Accreditation<br />

Managers were aided greatly in this<br />

effort by three Mount Holyoke College<br />

student administrative Fellows, Sarah E.<br />

Hayes ’05, Kirkley B. Strand ’04, and<br />

Stephanie M. Liotta ’03.<br />

Although the Director’s goal for the<br />

Department has been achieved, Arrighi’s<br />

and Tripp’s job is not done. Their focus<br />

will now shift to monitoring and maintaining<br />

compliance with these standards<br />

and preparing for scheduled reviews by<br />

the commission as they continue as the<br />

department’s Accreditation Managers.<br />

To date, only 15 police agencies in<br />

the Commonwealth have achieved the<br />

distinction of accreditation: Amesbury,<br />

Amherst, Danvers, Massachusetts Bay<br />

Transit Authority, Mendon, Mount Holyoke<br />

College, <strong>No</strong>rthampton, <strong>No</strong>rthborough,<br />

Peabody, Rowley, Sturbridge, Truro,<br />

Waltham, Watertown, and Weston.<br />

Origin and Composition of the<br />

Commission<br />

The mission of the Accreditation Commission<br />

is to ensure that the delivery of<br />

police services within the Commonwealth<br />

is at the highest level of professionalism<br />

and integrity.<br />

The Massachusetts Accreditation Commission<br />

was originally established in 1996<br />

through the combined efforts of the Massachusetts<br />

Chiefs of Police Association, the<br />

Massachusetts Police Accreditation Coalition<br />

and the Executive Office of Public<br />

Safety. In February 2004 the Commission<br />

transitioned from a state agency into a<br />

private non-profit organization. The Massachusetts<br />

Police Accreditation Commission,<br />

Inc. maintained the same standards,<br />

and recognized certification and accreditation<br />

status awarded by the state agency.<br />

The Commission is composed of<br />

eleven members appointed through the<br />

Massachusetts Chiefs of Police, the Massachusetts<br />

Police Association, the Massachusetts<br />

Municipal Association and the<br />

Massachusetts Police Accreditation Coalition,<br />

as well as a representative from an<br />

academic institution with demonstrated<br />

expertise in deliverance of law enforcement<br />

and public safety services.<br />

Benefits of Accreditation<br />

The standards for accreditation impact<br />

officer and public safety, address high liability/risk<br />

management issues, and pro-<br />

Continued on page 12<br />

MARCH/APRIL <strong>2005</strong> / 11


Member News<br />

January/February New Members<br />

Institutional Membership<br />

Berklee College of Music<br />

Richard N. Michaud, CPP<br />

California at Davis, University of<br />

Rita Spaur<br />

Charleston, College of<br />

Paul V. Verrecchia<br />

Cornell College<br />

Michael Williamson<br />

Dubuque, University of<br />

Lori Olson<br />

Georgia, The University of<br />

Opal D. Haley<br />

Grambling State University<br />

Garry Williams<br />

Grand Rapids Community College<br />

Cindy C. Kennell<br />

Guelph, University of<br />

Don Hawkins<br />

Illinois Institute of Technology<br />

Steven H. Rubin, PCI<br />

Lee University<br />

Ashley R. Mew<br />

Los Angeles Community College District<br />

Roosevelt Blow<br />

Millikin University<br />

John R. Mickler<br />

<strong>No</strong>rth Carolina Central University<br />

McDonald Vick<br />

Pacific - McGeorge School of <strong>Law</strong>,<br />

University of<br />

Alan J. Smith<br />

St. Francis, University of<br />

Perry Plarski<br />

St. Paul’s School<br />

George J. Pangakis<br />

St. <strong>Law</strong>rence University<br />

Patrick W. Gagnon<br />

Siena Heights College<br />

Cindy Birdwell<br />

Smith College<br />

Scott Graham<br />

Sullivan University<br />

Ken Adair<br />

Trent University<br />

Louise Fish<br />

York University<br />

Anne-Marie Mair<br />

Professional Membership<br />

Illinois at Chicago College of Medicine<br />

at Peoria, University of<br />

Wayne Holly<br />

Massachusetts – Boston, University of<br />

Richard W. Lee<br />

Mills College<br />

Daniel Brown<br />

<strong>No</strong>rthwest Arkansas Community<br />

College<br />

Walter Middleton<br />

Oakland Community College<br />

Mark Seder<br />

San Jose State University<br />

Jim Renelle<br />

Villanova University<br />

John Shuter<br />

Wisconsin – Madison, University of<br />

Peter Ystenes<br />

Yale University<br />

George R. Aylward<br />

Supporting Membership<br />

Kings III Emergency Communications<br />

Kyle Hamilton<br />

LRP Publications<br />

Cynthia Brodrick<br />

Zetron, Inc.<br />

Mark Musick<br />

Mount Holyoke College Department of<br />

Public Safety Awarded Accreditation<br />

Continued from page 11<br />

mote operational efficiency throughout<br />

the agency. The benefits of accreditation<br />

are many and will vary among participating<br />

departments based on the state of<br />

the department when it enters the process.<br />

In other words, the benefits will be<br />

better known when the department<br />

quantifies the changes that it had to make<br />

as a direct result of achieving accreditation.<br />

Generally, these changes involve<br />

policy writing, facility improvements and<br />

equipment purchases. Listed below are<br />

some of the more common benefits of<br />

accreditation status:<br />

• provides a norm for an agency to<br />

judge its performance.<br />

• provides a basis to correct deficiencies<br />

before they become public problems.<br />

• requires agencies to commit policies<br />

and procedures to writing.<br />

• promotes accountability among<br />

agency personnel and the evenhanded<br />

application of policies.<br />

• provides a means of independent<br />

evaluation of agency operations.<br />

• minimizes an agency’s exposure to<br />

liability, builds a stronger defense<br />

against lawsuits and citizen complaints,<br />

and has the potential to reduce<br />

liability insurance costs<br />

• enhances the reputation of the<br />

agency and increases the public’s confidence<br />

in it.<br />

Recent events in the U.S. and throughout<br />

the world underscore the need to reassure<br />

the general public that the law<br />

enforcement profession is prepared,<br />

trained, and ready to handle future emergencies<br />

and calls for service. Agency preparedness<br />

begins with having a formal<br />

written directive system that incorporates<br />

professional state-of-the-art standards into<br />

agency policy, rules, procedures and<br />

plans. By achieving accreditation, the<br />

Mount Holyoke College Department of<br />

Public Safety demonstrates its capabilities<br />

to respond to the public safety needs of<br />

the community.<br />

12 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Member News<br />

Mock Terrorist Attacks<br />

Nicholls State University Police Department<br />

By Rachelle Hitt, Student Public Information Officer<br />

Nicholls State University in Thibodaux,<br />

Louisiana is the safest university in the<br />

state. But for one day on October 6, a<br />

person driving past the university would<br />

have thought otherwise.<br />

In a mock terrorist attack orchestrated<br />

by the U.S. Department of Defense, students<br />

were scattered across the pavement<br />

of the John L. Guidry stadium. The students<br />

and other fans were awaiting a football<br />

game. Some mock victims were<br />

passed out under the release of sarin gas<br />

after a car chase across the stadium parking<br />

lot and others were victims of an explosion<br />

from a detonated bomb attached<br />

to a female terrorist. The students would<br />

undergo decontamination.<br />

The students were protected by the<br />

same police force that protects them everyday<br />

— University Police Officers. Police<br />

restrained the crowd as paramedics<br />

attended to the mock victims. The goal<br />

of the mock terrorist training exercises is<br />

to enable first responders such as local<br />

police agencies, ambulances and fire departments<br />

to act more quickly and efficiently.<br />

“One of the things they discovered<br />

during 9/11 while all that was going on<br />

was the first responders didn’t have an<br />

effective way to communicate with each<br />

other,” Charles Gaiennie, public relations<br />

specialist for the project told the student<br />

media. “That condition still exists today<br />

to some degree. What we’re trying to do<br />

is help address all these different things.<br />

It is designed to help all agencies be able<br />

The government is also expected to<br />

put in place a civil alert system so that the<br />

schools can receive notices during<br />

emergency incidents.<br />

to talk to one another, monitor things as<br />

they begin to happen and see events as<br />

they become a pattern.”<br />

Nicholls State University was the first<br />

in the state of Louisiana to be part of an<br />

18-month program called the Louisiana<br />

Regional Emergency Command and Operations<br />

Network (LA RECON) led by the<br />

Department of Defense to test new communication<br />

concepts that could be used<br />

during terrorist attacks.<br />

Prior to the mock attacks, University<br />

Police Officers were given over $15,000<br />

worth of equipment including laptops for<br />

their units and palm pilots and were<br />

trained by the Department of Defense<br />

on how to protect the community during<br />

a terrorist attack. All equipment will remain<br />

at Nicholls State University.<br />

During the mock attacks, officers were<br />

able to get descriptions of suspicious characters<br />

through the use of a palm pilot.<br />

<strong>No</strong>rmally, the officers would have to report<br />

to the station or their squad car to<br />

obtain the information.<br />

The government is also expected to<br />

put in place a civil alert system so that<br />

the schools can receive notices during<br />

emergency incidents.<br />

In Betsy Cheramie Ayo Hall, identified<br />

as the “white cell,” emergency responders<br />

and operators of critical infrastructure<br />

from the Department of Defense were<br />

evaluating the latest in new communications<br />

capabilities—including a federal alert<br />

system, a civil alert system and an online<br />

message system that is part of a federal<br />

Web-based system, Homeland Security<br />

Services.<br />

Congressman Billy Tauzin (R-La.) was<br />

instrumental in securing funding for the<br />

program and suggested that it be tested<br />

at Nicholls.<br />

“The intent is to train Nicholls staff and<br />

provide ongoing assistance in that area,”<br />

Bob Bremmer, project manager said. “I<br />

believe this program will provide good,<br />

tangible benefits to the University and<br />

community.”<br />

University Police Chief Craig Jaccuzzo<br />

agrees. “This operation benefited the<br />

university not only in obtaining training<br />

and equipment but it was a true evaluation<br />

of how we would react to a situation<br />

if it occurred to that extent. It made us<br />

look at new ventures and ideas.”<br />

Chief Jaccuzzo believes this event was<br />

another way to train his officers in handling<br />

high-risk situations. “They have been<br />

introduced to training and technology and<br />

it gave them an opportunity to realize<br />

that things can happen here,” he said. “I<br />

have the confidence that we are making<br />

great strides to handle extreme situations.<br />

It’s a growing importance that we never<br />

become complacent.”<br />

MARCH/APRIL <strong>2005</strong> / 13


Member News<br />

University of Central Florida Police Department<br />

Receives Donation<br />

By Sergeant Troy Williamson<br />

On January 17, <strong>2005</strong>, Deputy Chief Mike Zelanes on behalf of the UCF Police<br />

Department received a $5,000 check for their canine program. UCFPD currently<br />

has one bomb dog and one drug dog. UCFPD will retire Bailey (the drug dog) and<br />

intend to use the donation for two new drug dogs. The University of Central Florida<br />

appreciates the generosity of both Albertsons and Milk-Bone for their contribution.<br />

Sergeant Dale Dennany UCFPD<br />

with customers.<br />

American<br />

Whistle defense<br />

pu last page 24<br />

Left to right: Ed Enix from<br />

Kraft/Milk-Bone, Shane<br />

McEntariffer from Albertsons,<br />

Andrew Linehan from<br />

Albertsons, Deputy Chief Mike<br />

Zelanes UCFPD, Randy Mingo<br />

UCFPD, Jerry Emert UCFPD.<br />

<strong>IACLEA</strong> Virtual<br />

Exhibition Center<br />

Is Open for Business<br />

24 Hours a Day • 7 Days a Week<br />

www.iaclea.org<br />

14 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


It’s More Than Just a Torch Run…<br />

Many of you have already supported the <strong>Law</strong> Enforcement Torch Run ® for Special Olympics. But what really is the Torch<br />

Run? Most if not all of us are aware of the annual Final Leg Run where officers from around your area carry the “Flame of<br />

Hope” to light the cauldron for your Opening Ceremonies of the Special Olympics Summer Games. But it doesn’t end there.<br />

Throughout the year the <strong>Law</strong> Enforcement Torch Run ® for Special Olympics organizes numerous other fundraising activities.<br />

These activities include Motorcycle Runs, Fire Truck and Semi Pulls, Polar Plunges, Snowmobile Rides, Building Sits, Golf<br />

Tournaments and Tip-a-Cop to name a few. This year will be the second year for the newest LETR organized event in<br />

Wisconsin. It’s the 25th Anniversary Charter Communications Tinman Triathlon. The triathlon is a fully sanctioned USA<br />

Triathlon ½ Ironman and International Tri course that draws participants from throughout the United States to Menomonie,<br />

Wisconsin.<br />

The Menomonie Tinman Triathlon officially partnered with the LETR in 2004 and created the official “Charter Communications<br />

Tinman Triathlon” benefiting the <strong>Law</strong> Enforcement Torch Run for Special Olympics Wisconsin. In 2004 the race<br />

was looking for leadership and a race director and the volunteers of the LETR were looking for a different type of fundraiser<br />

in the Indianhead Area. Participation in the Charter Communications Tinman Triathlon will not only help the Indianhead<br />

Area Special Olympics, but will support your agency’s commitment to a healthier lifestyle.<br />

Charter Communications<br />

Menomonie Tinman Triathlon<br />

Sunday, June 12, <strong>2005</strong> 8:30 Long Start, 9:30 Int’l Start • Wakanda Park, Menomonie, WI<br />

Brief Description: International Course: ¾M swim, 32.9M bike, 10K run<br />

Long Course: 1.5M Swim, 58.5M bike, 20K run<br />

Prices: Individual Entry: $70<br />

Relay Entry (3 Person Team): $165<br />

Relay Entry (2 Person Team): $110<br />

Online Reg. Closes: May 31, <strong>2005</strong> 11:59 PM Pacific Time<br />

Age limits:<br />

Proceeds:<br />

Long course participants must be 18 years of age by day of event. Relay participants must be<br />

14 years of age by day of event.<br />

Proceeds benefit Indianhead Area Special Olympics and the Dunn Co Food Pantry<br />

Race on your own or as a team, just like “Code Blue,” a team of three lieutenants from the Menomonie Police Department.<br />

“There is no better way to challenge yourself and to have a goal in your personal physical fitness. Working toward this goal<br />

as a team was fun, and it gave me the peer encouragement and the support that I needed.” said Lt. Wendy Stelter,<br />

Menomonie Police Department.<br />

As this year’s race director, I am challenging members of the <strong>Law</strong> Enforcement community to commit to participating in<br />

the 25th Charter Communications Tinman Triathlon. For more information on the race, go to http://www.tinmantriathlon.org<br />

Lisa Walter, Chief of Police, UW-Stout PD<br />

Race Director, Charter Communications Tinman Triathlon<br />

Chair, <strong>IACLEA</strong> – LETR Committee<br />

MARCH/APRIL <strong>2005</strong> / 15


Dashboard Management,<br />

A Public Safety Application<br />

By Henry L. Christensen, Director, University of Miami Department of Public Safety and<br />

Lt. William Gerlach, M.P.A., University of Miami Department of Public Safety<br />

If you drove anywhere today, you probably<br />

started the car and glanced at the<br />

gas gauge, temperature, oil pressure and<br />

check engine lights. Chances are you<br />

were making sure you had the fuel to<br />

get to your destination, and the car was<br />

mechanically capable of getting you<br />

there. Car dashboards are becoming<br />

loaded with impressive new technology<br />

such as global tracking, electronic notification<br />

of air pressure, electronic driving<br />

help desk and more. The information presented<br />

to you on the car’s dashboard<br />

quickly gives you the insight to decide if<br />

the vehicle will take you where you want<br />

to go without opening the hood and<br />

checking the various fluids and components.<br />

On the way home from work you<br />

want to know your car is running at top<br />

performance; if not, you need to get your<br />

car repaired.<br />

Managers, like drivers, need to have a<br />

dashboard for their organization. You must<br />

have information tools for quickly measuring<br />

and monitoring the organization’s<br />

status and ability to reach the desired<br />

destination or goal. You must be able to<br />

receive help in time of need. You need<br />

to know where the organization is going,<br />

where it presently is and if it has the<br />

gas, oil and spark to get it there. You also<br />

need to know and understand the<br />

organization’s place in a larger organization,<br />

how it supplies other organizations,<br />

and how it consumes the resources of<br />

others. Like an automobile you can look<br />

under the hood of your organization, but<br />

it would be easier to have a dashboard<br />

that would let you sit down, buckle up<br />

University of Miami<br />

and go (unless you have a warning light<br />

on).<br />

The University of Miami Department<br />

of Public Safety, in Coral Gables, Florida,<br />

uses a management tool, called a Dashboard,<br />

to accomplish this. This living document<br />

is used to consolidate data and<br />

present it in graphical formats. The dashboard<br />

helps consolidate the framework<br />

for strategic plans in your fleet and measures<br />

the progress of continuous improvement<br />

projects It is driven, from the top<br />

down, by the University’s mission, strategic<br />

objectives, and goals. The mission,<br />

goals and objectives for which the Department<br />

of Public Safety has inputs, outputs<br />

and throughputs establish the<br />

Department’s own mission, goals and<br />

objectives. The dashboard presents these<br />

relationships in cascading order from goals<br />

to key objectives to key indicators to<br />

projects.<br />

The Department is a unit of Business<br />

Services. This fleet all works on “Dashboard<br />

management.” Bookstore drivers<br />

measure on their dashboard textbook<br />

availability; Purchasing measures quality<br />

of staffing; and our new “e: Canes Travel”<br />

uses its dashboard to measure travel performance.<br />

The Public Safety Dashboard,<br />

therefore, has goals and key objectives<br />

which spill into it from the Business Services<br />

Dashboard, a point which illustrates<br />

why an understanding of inputs, outputs<br />

and throughputs is so important. We are<br />

interconnected with many other units of<br />

the University. Our goals and objectives<br />

reflect this and we need tools to help us<br />

monitor, measure and achieve them in<br />

an environment that is constantly changing<br />

and growing in complexity.<br />

TQM Driven<br />

It is important to note that our Department<br />

strongly subscribes to Total Quality<br />

Management, or Six Sigma principles (we<br />

call this Continuous Improvement or CI<br />

at the University of Miami), and these<br />

principles guide our long- and short-range<br />

decisions, as well as our daily activities.<br />

Data is gathered and analyzed in accordance<br />

with Continuous Improvement. Our<br />

decisions are not driven by emotions,<br />

knee-jerk reactions or hunches. Using<br />

data, decisions are based on facts.<br />

Data is linked to our objectives and is<br />

presented graphically. Most data appears<br />

as statistical control charts (an advanced<br />

form of a line graph), and is presented<br />

with the averages, upper and lower sta-<br />

Continued on page 17<br />

16 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Dashboard Management, A Public Safety Application<br />

Continued from page 16<br />

Sample Control Chart for Burglary<br />

Figure 1<br />

tistical control limits (see Figure 1). It is<br />

not the intent of this article to explain<br />

the statistical calculations that establish<br />

these limits. What is important is that we<br />

have a quick gauge to determine if we<br />

are experiencing a crime wave or the<br />

typical fluctuations in the system (noise),<br />

like a needle telling the driver the car is<br />

running at the right temperature or about<br />

to overheat. Processes fluctuate all the<br />

time (what campus has the same number<br />

of larcenies every month, the same<br />

response time for every call, or the same<br />

number of alarms in a month?). For the<br />

most part our systems (crime data and<br />

other indicators) are in control. That is to<br />

say they rise and fall somewhere between<br />

the upper and lower control limits (given<br />

all of the factors that are a part of the<br />

process or system), and exhibit a predictable<br />

system of noise. In the below sample<br />

control chart (Figure 2), the system is generally<br />

in control, but two points require<br />

further consideration to determine<br />

the cause (but that is not<br />

the subject of this article).<br />

In the creation of a dashboard,<br />

or similar management<br />

tool, it is imperative that measurement<br />

data is available and<br />

collected. It is just as important<br />

that data is presented in<br />

a way that is meaningful and<br />

standardized (a control chart<br />

for example). Doing so ensures<br />

that the data tells something<br />

about the system being<br />

monitored. Otherwise,<br />

any management<br />

decisions<br />

based on the data<br />

may be seriously<br />

flawed (panic on<br />

the peaks – relax<br />

in the valleys).<br />

Construction<br />

The dashboard<br />

used at the University<br />

of Miami<br />

Department of<br />

Public Safety is<br />

constructed in a<br />

Microsoft Excel<br />

workbook (Figure<br />

2). The first page<br />

or worksheet displays the goals, key objectives,<br />

key indicators, related tasks and<br />

assignments. The left column lists goals,<br />

followed by key objectives, key indicators,<br />

etc. The vertical spacing leaves ample<br />

room between goals for all related key<br />

objectives to be listed and so on for key<br />

indicators, tasks and assignments.<br />

<strong>No</strong>tice in the sample Goal I is reduce<br />

crime. That is a broad goal, but one that<br />

is probably common to all law enforcement<br />

agencies. In this example, the key<br />

objectives for meeting this goal are reductions<br />

in larceny and burglary. In order<br />

to reduce larceny, it is necessary to know<br />

how many larcenies occur. In this example,<br />

bicycle theft is also an indicator (as determined<br />

by careful study using Continuous<br />

Improvement tools). Bicycle theft may<br />

account for a large portion of larceny and<br />

it would be reasonable to include it as a<br />

key indicator. There is even a project assigned<br />

to deal with bicycle theft and it is<br />

assigned to the crime prevention and<br />

crime suppression units.<br />

Another key objective listed is to reduce<br />

burglary. Again key indicators for<br />

burglary are presented along with relevant<br />

projects and tasks required to meet the<br />

goal. Projects are used to study problems<br />

when the cause is not known. Tasks are<br />

assigned to address problems where the<br />

cause is known. Moving from left to right<br />

in the sheet increases the detail (and often<br />

the number of items). The goal is established.<br />

Then the key objectives in<br />

meeting that goal are determined and<br />

listed. Once the key objectives are established,<br />

the key indicators are identified<br />

and included. Then projects and tasks<br />

are identified and assigned. The end result<br />

is a readily available tool for managers<br />

to review the performance of their<br />

organization from the goals and objectives<br />

to the individuals responsible for the<br />

associated projects and tasks.<br />

The next step is to use the software<br />

to link the key indicators with the data.<br />

We use a worksheet within the same<br />

spreadsheet (or workbook) as a master<br />

data table (Figure 3) for most of the information.<br />

The master data table must be<br />

structured in a way that allows the users<br />

to manipulate it for almost any data need<br />

and to continually add data as it is collected.<br />

Our data is kept in a table form<br />

that runs chronologically from left to right.<br />

The data table has all Part I UCR crimes,<br />

open door data, alarm data, and several<br />

other indicators important to the management<br />

of our organization. One thing in<br />

common for all the types is that the data<br />

for each month will appear in the same<br />

Continued on page 18<br />

Goals Key Objective Key Indicator Project/Task Assigned to<br />

I. Reduce<br />

<strong>Campus</strong> Crime<br />

Reduce Larceny # of Larcenies by Month Secure Property Crime Prevention<br />

# Bicycle Thefts by Month Bike Security System Crime Prevention and<br />

Crime Suppression<br />

# Unattended Property Develop new Crime Prevention<br />

Reduce Burglary<br />

Created in Microsoft Excel TM<br />

Thefts by Month<br />

# of Burglaries by Month<br />

# Residential Burglaries<br />

by Month<br />

Programming<br />

# <strong>No</strong>n-Res Burglaries Open Door Project Continuous<br />

by Month<br />

Improvement Team<br />

Figure 2<br />

MARCH/APRIL <strong>2005</strong> / 17


Dashboard Management, A Public Safety Application<br />

Continued from page 17<br />

Sample Master Data Table<br />

Month Murder Rape Burglary Larceny Auto Theft<br />

Jan 02 0 0 12 8 0<br />

Feb 0 0 9 19 1<br />

Mar 0 0 15 28 1<br />

Apr 0 0 18 37 0<br />

May 0 1 22 41 2<br />

Jun 0 0 3 11 0<br />

Jul 0 0 14 6 0<br />

Aug 0 0 2 8 0<br />

Sep 0 1 8 29 1<br />

Oct 0 3 4 38 0<br />

<strong>No</strong>v 0 1 22 24 3<br />

Dec 0 0 31 16 1<br />

Jan 03 0 0 14 42 0<br />

Feb 0 0 5 23 0<br />

Mar 0 0 9 30 1<br />

Sample Table Created in Microsoft Excel TM<br />

Figure 3<br />

column (no matter when you started collecting<br />

it). This is important because when<br />

the graphical presentations are updated<br />

you need only change the column addresses<br />

for each chart. Having it the same<br />

makes this process easier.<br />

Once the data table is constructed the<br />

graphical representations can be created.<br />

The charts we use show at least the last<br />

36 months of data (although all past data<br />

is maintained in the master data table).<br />

Line charts are created for each individual<br />

offense type from the data table; one<br />

each for murder, rape, robbery, burglary,<br />

etc. Each chart is saved in its own<br />

worksheet with the tab label being renamed<br />

to the corresponding chart (e.g.,<br />

one for murder, one for rape, etc.). This<br />

way the user can click on the tab and<br />

view the data for each category, or what<br />

is known in the dashboard as a key indicator.<br />

Using statistical tools, the<br />

mean, upper and lower control<br />

limits should also be calculated<br />

from the data. This<br />

may require the use of a statistics<br />

package such as<br />

MiniTab. These limits can<br />

be added to the graphs by<br />

plotting the data in another<br />

worksheet and using them<br />

in the graph. The end product<br />

is a control chart for each<br />

indicator. <strong>No</strong>w the graphs<br />

have meaning and can tell the<br />

user if there is a problem or if<br />

the particular indicator is in a<br />

state of control (meaning it is<br />

exhibiting random noise and<br />

you should not be overreacting<br />

to valleys or peaks).<br />

Managers in any public<br />

safety organization should note<br />

the difference between statistical<br />

control and socially acceptable<br />

control. Some crimes will<br />

be so traumatic to your community<br />

that statistical analysis<br />

will be irrelevant. It will take<br />

common sense, sensitivity, and<br />

an overall understanding of<br />

what is acceptable to your community<br />

to properly apply this<br />

tool. At the same time, it is a<br />

tool you can use behind the scenes to<br />

help demonstrate how the problem at<br />

hand is being addressed and how well<br />

you understand it.<br />

There is no limit to the types of data<br />

that can be tracked and managed in this<br />

type of dashboard system, but it should<br />

have meaning and relate to the mission,<br />

goals and objectives. Periodically managers<br />

are asked to present their dashboards<br />

to cross-functional parts of the University<br />

in order to get feedback for improvement.<br />

In Business Services we run into issues<br />

everyday that we call “helter skelter<br />

items” or unplanned process events.<br />

Some of these helter-skelter items are the<br />

earliest indications of the need<br />

for process improvement.<br />

They end up on the dashboard.<br />

For example, if a department<br />

is experiencing numerous traffic<br />

crashes, then it may be necessary to<br />

track the number of crashes, warnings and<br />

citations issued. As a dashboard is constructed<br />

it is very important to challenge<br />

the usefulness of any data being collected<br />

and measured. Will it be necessary to measure<br />

the number of radio transmissions,<br />

number of phone calls, average response<br />

time? Don’t collect data just to collect data.<br />

As car dashboards evolve so must your<br />

management team. Those are questions<br />

that need to be answered by each individual<br />

manager and filtered through questions<br />

like: How does this relate to my<br />

mission? How does this measure progress<br />

toward that goal? Is this indicator really a<br />

measure of the objective? The point is to<br />

keep the data useful and relevant.<br />

Once the data and graphics are constructed,<br />

they can all be linked. Microsoft<br />

Excel allows users to hyperlink text to<br />

other locations. On the main dashboard<br />

page, text such as burglary can be linked<br />

to the burglary chart. If the user clicks on<br />

the hyperlinked text it will jump to the<br />

burglary worksheet. Clicking the “back”<br />

button will take the user back to the main<br />

dashboard page. In our dashboard, links<br />

have been created for each key indicator.<br />

The dashboard is updated regularly,<br />

generally monthly, based on the data for<br />

each indicator. With it, management is able<br />

to quickly determine if our organization<br />

Continued on page 19<br />

18 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Dashboard Management, A Public Safety Application<br />

Continued from page 18<br />

is on track to meet its goals and is achieving<br />

its mission. Having the data presented<br />

in control chart form prevents us from<br />

taking unnecessary action that may be<br />

costly and ineffective. In the past we may<br />

have reacted to a spike in vehicle burglary<br />

with special task forces, extra security<br />

or new equipment. This could be a<br />

mistake if the perceived spike was not<br />

out of the ordinary statistical pattern for<br />

vehicle burglary on our campus. The true<br />

management reaction would be to study<br />

the data in a Continuous Improvement<br />

environment and look for methods that<br />

will improve the system in a way that<br />

reduces vehicle burglary overall.<br />

In a Continuous Improvement environment<br />

we have to study the data in<br />

detail through projects or tasks, see the<br />

last column of the dashboard. The data<br />

must be studied to determine the causes<br />

for variation in the system. The causes<br />

can then be addressed to develop new<br />

processes which will improve the<br />

organization’s outputs. This article cannot<br />

address Continuous Improvement or Total<br />

Quality Management in the space available<br />

as others have dedicated lifetimes<br />

and produced volumes explaining and<br />

teaching the concepts. Our dashboard is<br />

one very important tool and component<br />

of our Continuous Improvement initiative.<br />

There are several software packages<br />

that can be used to implement this concept.<br />

They may be called something<br />

other than “dashboard” such as: Scorecard,<br />

Balanced Scorecard, or Scoreboard. Some<br />

of these systems are very comprehensive<br />

and can encompass an entire organization.<br />

Large law enforcement agencies<br />

have systems like crimemap and<br />

compstat, the scale of which may be overwhelming<br />

and not feasible for small campus<br />

law enforcement agencies. The dashboard<br />

gives us the same result on a much<br />

smaller scale and price tag. It could be<br />

considered an economy model as opposed<br />

to the more developed luxury<br />

editions. Either way, the concept is not<br />

out of reach for any department. Some<br />

may opt for a well developed commercially<br />

available product. Those without<br />

ample resources but with savvy software<br />

skills can develop and implement a tool<br />

that is just as effective.<br />

Once implemented, a dashboard will<br />

reveal with just a few mouse clicks how<br />

the organization is doing. Our management<br />

keeps the updated dashboard on<br />

their computer desktop for quick access.<br />

With it we can answer questions from concerned<br />

parents, inquiring administrators,<br />

students, staff, police officers and media.<br />

We are able to see crime trends as they<br />

are developing between cycles because<br />

we know when we are approaching an<br />

out of control situation from a control chart.<br />

Since implementation we have remained<br />

below our ten year moving average for<br />

total crime on campus because we are<br />

better equipped to monitor our environment<br />

and manage our systems. For this<br />

reason alone, campus law enforcement<br />

agencies committed to providing safe,<br />

crime free environments should be considering<br />

data measurement and monitoring<br />

tools like a dashboard. A movement<br />

toward TQM or Continuous Improvement,<br />

while not heavily addressed but strongly<br />

encouraged in this article, should also be<br />

undertaken since knowing your organization<br />

is on empty means nothing if you<br />

don’t intend to refuel.<br />

The authors thank Mr. Alan Fish, Vice<br />

President for Business Services at the<br />

University of Miami, and Dr. Howard S.<br />

Gitlow, Ph.D., Executive Director of the<br />

University of Miami Institute for the Study<br />

of Quality in Manufacturing and Service<br />

and a Professor of Management Science,<br />

University of Miami for their support and<br />

contributions to this article.<br />

Plan <strong>No</strong>w for<br />

Future <strong>IACLEA</strong><br />

Conferences<br />

<strong>2005</strong><br />

June 25-29<br />

Kansas City, Missouri<br />

2006<br />

June 24-27<br />

Orlando, Florida<br />

MARCH/APRIL <strong>2005</strong> / 19


International Association of <strong>Campus</strong> <strong>Law</strong> Enforcement Administrators<br />

Standards for<br />

<strong>Campus</strong> Public Safety Departments<br />

The <strong>IACLEA</strong> Standards Manual is now available to campus public safety departments as a way to compare their practices and<br />

procedures to the highest professional standards for campus law enforcement and public safety services. <strong>IACLEA</strong> Standards apply<br />

to both sworn and non-sworn public safety departments for all sizes and types of higher education institutions.<br />

The <strong>IACLEA</strong> Standards Manual contains standards and commentary arranged in 27 chapters that cover topics such as: Agency<br />

Jurisdiction and Mutual Aid—Organization and Administration—Recruitment—Training and Career Development—Communications—Records—Disciplinary<br />

Procedures—Crime Prevention—Traffic—Clery Act Compliance.<br />

The <strong>IACLEA</strong> Standards Manual is published with the permission of and in cooperation with the Commission on Accreditation for<br />

<strong>Law</strong> Enforcement Agencies (CALEA). Most of the standards in the <strong>IACLEA</strong> Manual correspond to CALEA Standards. <strong>IACLEA</strong><br />

acknowledges the CALEA copyright on all standards derived from CALEA Standards and expresses appreciation to CALEA for its<br />

assistance.<br />

The <strong>IACLEA</strong> Standards are the standards on which the <strong>IACLEA</strong> Accreditation Program—now being developed—will be based. The<br />

<strong>IACLEA</strong> Accreditation is currently in the pilot stage and will be open to all applicants in 2006.<br />

How to Order: The <strong>IACLEA</strong> Standards Manual is available in looseleaf notebook format. Updates will be provided at no cost to<br />

the original purchaser for a period of three years following purchase. Cost of the Manual is $230 each.<br />

To order online, go to Publications on the <strong>IACLEA</strong> Web site: www.iaclea.org and click on the Publication Order form. To order by<br />

fax, print the Publication Order form from the <strong>IACLEA</strong> Web site and fax to (860) 586-7550. To order by U.S. mail, print the<br />

Publication Order form from the <strong>IACLEA</strong> Web site and mail to:<br />

<strong>IACLEA</strong>, Attn: Publication Order, 342 <strong>No</strong>rth Main Street, W. Hartford, CT 06117-2507 or use the form below.<br />

<strong>IACLEA</strong> – Standards Manual Order<br />

Name: ___________________________________________________________________________________________________<br />

Institution: ________________________________________________________________________________________________<br />

Address: _________________________________________________________________________________________________<br />

City: _______________________________________________ State: ______________________ Zip Code: _______________<br />

Telephone: ___________________________________________ Email: _____________________________________________<br />

Send check payable to <strong>IACLEA</strong> or Charge to: MasterCard VISA American Express<br />

Card Number: _____________________________________________ Expiration Date: ________________________________<br />

Name on Card: _______________________________________________ Today’s Date: ________________________________<br />

Signature: ________________________________________________________________________________________________<br />

20 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


The New Era of <strong>Campus</strong> Public Safety<br />

By C. Suzanne Mencer, Director of the Office for Domestic Preparedness; Michael Lynch, Chief of Police at George Mason<br />

University; and Jeff Allison, Assistant Director for Training in the Office for Domestic Preparedness.<br />

On the tragic morning of September 11,<br />

2001, the Borough of Manhattan Community<br />

College (BMCC) was instantly<br />

transformed from an institution of higher<br />

education to a command center for the<br />

law enforcement officers, fire fighters and<br />

other emergency personnel responding<br />

to the attack on the World Trade Center.<br />

This transformation took place with the<br />

full cooperation of the campus public<br />

safety agency protecting BMCC, as well<br />

as the college’s executive leadership.<br />

Located close to the World Trade Center,<br />

BMCC sustained significant structural<br />

damage to many of its buildings, and yet<br />

continued to serve as an asset to the immediate<br />

community, the City of New<br />

York, and by extension, the nation. In the<br />

days following the attack, BMCC’s rapid<br />

return to a “new normalcy” provided a<br />

powerful metaphor for our national effort<br />

to overcome threats to our safety that<br />

have no parallel in history.<br />

The need to embrace this new normalcy<br />

was underscored by the Boston<br />

Consortium for Higher Education in its<br />

report on a conference at the College of<br />

the Holy Cross in 2002. “Every college<br />

and university in the country now understands<br />

that traditional planning for crisis<br />

events is inadequate. The scale of the<br />

problem has changed dramatically, and<br />

while most of the work done in the past<br />

to contend with disasters on campus provided<br />

a solid foundation on which to build,<br />

a very different kind of preparation and<br />

response is now necessary” (Boston Consortium,<br />

<strong>No</strong>vember 2002).<br />

CERT is a training program that prepares<br />

you to help yourself, your family, and your<br />

neighbors in the event of a disaster. During<br />

an incident, emergency services personnel<br />

may not be able to reach everyone right<br />

away. By getting trained in CERT, you will<br />

have the skills to help emergency<br />

responders save lives and protect property.<br />

There are approximately 4,000 Title<br />

IV institutions of post-secondary education<br />

in the United States serving 15 million<br />

students, and several million faculty,<br />

staff and visitors. According to the Bureau<br />

of Justice Statistics, there are roughly<br />

30,000 campus police and security officers<br />

protecting these institutions and individuals.<br />

Our colleges and universities house<br />

nuclear reactors and accelerators, chemical<br />

and biological laboratories, large capacity<br />

arenas and stadiums, and significant<br />

international student populations.<br />

Bombings at Hebrew University, and Peking<br />

and Tsinghua Universities, as well as<br />

incidents of domestic terrorism directed<br />

at campuses in this country validate congressional<br />

testimony by FBI Director<br />

Mueller that our colleges and universities<br />

are “soft targets” for terrorism (February<br />

2003).<br />

Clearly, the new normalcy that confronts<br />

our nation also affects colleges and<br />

universities, their surrounding communities,<br />

and the geographic regions in which<br />

they are located. Under certain scenarios,<br />

a strong argument can be made that a<br />

successful attack on an institution of higher<br />

education in America would have a cascading<br />

effect throughout various sectors<br />

of our society. In the realm of known facts,<br />

campus public safety agencies expended<br />

tremendous resources running anthrax<br />

calls during the 2001-2002 school year,<br />

and continue to engage in vulnerability<br />

assessments.<br />

While recognizing the unique vulnerabilities<br />

of our campuses to an attack, we<br />

must also acknowledge and address their<br />

potential attractiveness as inconspicuous<br />

sites for planning and carrying out activities<br />

in support of terrorist incidents directed<br />

at non-campus sites. Two of the<br />

9/11 hijackers carried out pre-attack planning,<br />

in part, from a college campus. Likewise,<br />

we now know that a portion of the<br />

surveillance which led to raising the alert<br />

level for financial institutions in New York<br />

City, New Jersey and Washington, D.C.,<br />

was conducted by a person in this country<br />

as a college student. It is noteworthy<br />

that the George Washington University<br />

is immediately adjacent to the financial<br />

institutions subject to the increased alert<br />

in Washington.<br />

The traditional openness of our campuses<br />

— a hallmark of our system of<br />

higher education — may be used against<br />

us by those wishing to do us harm. This<br />

situation presents difficult choices for<br />

policymakers attempting to find the right<br />

balance between enhanced security and<br />

maintaining access for all. In fact, as our<br />

larger society debates this issue, it may<br />

Continued on page 22<br />

MARCH/APRIL <strong>2005</strong> / 21


The New Era of <strong>Campus</strong> Public Safety<br />

Continued from page 21<br />

be colleges and universities that point the<br />

way by identifying the most desirable and<br />

feasible solutions to a complex challenge.<br />

Colleges and universities also possess<br />

unique assets and make contributions to<br />

homeland security and the daily maintenance<br />

of order and safety, on campus and<br />

off. They develop and deliver weapons<br />

of mass destruction (WMD) training for<br />

state and local emergency responders,<br />

conduct technological and medical research<br />

to prevent and mitigate terrorist<br />

attacks, and serve as conveners of WMD<br />

exercises that demonstrate our community<br />

capabilities while also identifying areas<br />

of preparedness that we need to improve<br />

upon.<br />

Progress<br />

Since December 2001, the Office of State<br />

and Local Government Coordination and<br />

Preparedness (OSLGCP) 1 has made a concerted<br />

effort to enhance the preparedness<br />

of our campus public safety agencies<br />

to prevent, deter and respond effectively<br />

to incidents of WMD terrorism. The<br />

success of our efforts to date is due, first<br />

and foremost, to the vision and commitment<br />

of individual campus law enforcement<br />

and public safety executives.<br />

Second, we have formed effective<br />

partnerships with the national associations<br />

representing campus public safety, and<br />

college and university administrators.<br />

Along the way, we have learned a great<br />

deal about the early 21st century environment<br />

— the new normalcy — that<br />

today’s college and university leaders are<br />

navigating while protecting and educating<br />

tomorrow’s leaders.<br />

Working closely with the International<br />

Association of <strong>Campus</strong> <strong>Law</strong> Enforcement<br />

Administrators (<strong>IACLEA</strong>), the College and<br />

University Policing Section of the International<br />

Association of Chiefs of Police<br />

(IACP), and Louisiana State University,<br />

OSLGCP’s WMD Terrorism Awareness<br />

Course for <strong>Law</strong> Enforcement was tailored<br />

to fit campus policing. This initiative,<br />

which began during the summer of 2002,<br />

has produced a cadre of certified campus<br />

law enforcement trainers who in turn have<br />

trained approximately 2,000 campus public<br />

safety officers. <strong>IACLEA</strong> is using an FY<br />

2003 OSLGCP discretionary grant of $2<br />

million to expand this training.<br />

OSLGCP Mission Statement<br />

To develop and implement a national<br />

program to enhance the capacity<br />

of state and local agencies to<br />

prevent, deter and respond to<br />

threats or acts of terrorism involving<br />

weapons of mass destruction<br />

(WMD), through coordinated training,<br />

equipment acquisition, technical<br />

assistance, and support for federal,<br />

state, and local exercises.<br />

To help craft a comprehensive, strategic<br />

plan for enhancing campus preparedness,<br />

the OSLGCP co-hosted the <strong>Campus</strong><br />

<strong>Law</strong> Enforcement Conference on WMD<br />

Terrorism at the George Washington University<br />

in December 2002. Our co-hosts<br />

were <strong>IACLEA</strong>, the IACP and the Federal<br />

Bureau of Investigation. One of the primary<br />

and most compelling recommendations<br />

emerging from the Conference<br />

was that OSLGCP needed to engage more<br />

actively with campus presidents, vice<br />

presidents, chief financial officers and<br />

other key decision-makers to help focus<br />

planning and preparedness activities on<br />

campus.<br />

In <strong>April</strong> 2003, the OSLGCP co-hosted<br />

the Higher Education Summit on WMD<br />

Terrorism at the Washington, D.C. headquarters<br />

of the National Association of<br />

State Universities and Land-Grant Colleges<br />

(NASULGC). Our co-hosts were again<br />

<strong>IACLEA</strong>, the IACP and the FBI. The Summit,<br />

which was also attended by representatives<br />

of the U.S. Department of Education,<br />

succeeded in raising the<br />

awareness of college and university<br />

leaders to the most<br />

pressing homeland security<br />

needs confronting institutions<br />

of higher education. Following<br />

the Summit, OSLGCP staff honored<br />

requests to present on<br />

campus public safety issues at<br />

the annual conferences of several<br />

national associations of<br />

higher education.<br />

In May 2003, OSLGCP released<br />

the <strong>Campus</strong> Protective<br />

Measures document in both<br />

generic and <strong>Law</strong> Enforcement<br />

Sensitive versions. The generic version,<br />

which was disseminated to college and<br />

university administrators through their national<br />

associations, is appended to this<br />

article. The <strong>Law</strong> Enforcement Sensitive<br />

version can be viewed in the Members<br />

Only Area of the <strong>IACLEA</strong> Web site<br />

(www.iaclea.org). The Protective Measures<br />

document is not intended to be<br />

exhaustive, nor does it supersede federal,<br />

state, local or campus statutes, regulations,<br />

or policies. It is offered only to guide<br />

and inform campus public safety preparedness<br />

planning efforts. It may be calibrated<br />

to reflect changes in the alert level<br />

for the nation or particular regions and<br />

sectors.<br />

Under the auspices of OSLGCP, the<br />

Texas Engineering Extension Service<br />

(TEEX) at Texas A & M has developed a<br />

jurisdiction-based risk assessment instrument.<br />

In August 2003, OSLGCP convened<br />

a meeting with <strong>IACLEA</strong> and representatives<br />

of the IACP College and University<br />

Policing Section to begin tailoring the instrument<br />

for college campuses. Subsequently,<br />

the <strong>Campus</strong> Risk Assessment<br />

Instrument has undergone pilot testing<br />

at Gustavus Adolphus College in Minnesota,<br />

George Mason University in Virginia,<br />

and at the University of Illinois Urbana –<br />

Champaign campus. The George Mason<br />

pilot was conducted by students in an<br />

upper level criminal justice course under<br />

the guidance of the campus police department<br />

(see May/June 2004 <strong>Campus</strong><br />

<strong>Law</strong> Enforcement Journal). Findings and<br />

recommendations from the student-led<br />

Continued on page 23<br />

Sergeant Bruce Jackson of the George Mason University<br />

Police Department with City of Fairfax, Virginia fire truck<br />

during a drill with the city and county police and fire<br />

departments. Fairfax, a neighboring city, is the “first due”<br />

to any emergency at the University.<br />

22 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


The New Era of <strong>Campus</strong> Public Safety<br />

Continued from page 22<br />

pilot are now under consideration by the<br />

police department and other university<br />

policymakers. We anticipate releasing the<br />

instrument with <strong>IACLEA</strong> by the end of<br />

<strong>2005</strong> as a self-administered planning tool.<br />

In <strong>April</strong> 2004, OSLGCP assigned a senior<br />

staff member to the FBI Office of<br />

<strong>Law</strong> Enforcement Coordination as a Special<br />

Adviser, in part, to better coordinate<br />

campus public safety initiatives. The Special<br />

Adviser, working with <strong>IACLEA</strong> and<br />

IACP, convened an August 2004 meeting<br />

at the Washington, D.C. headquarters<br />

of the American Council on Education to<br />

begin developing a <strong>Campus</strong> Executive<br />

Leadership Workshop on Homeland Security<br />

for delivery regionally and at the<br />

annual conferences of national associations<br />

of higher education. This workshop will<br />

be supported by OSLGCP discretionary<br />

grant funds awarded to West Virginia<br />

University. As with some of the efforts<br />

cited previously, the workshop will be<br />

modeled on an existing initiative — the<br />

Senior Officials Workshop conducted by<br />

TEEX for local elected and appointed officials<br />

such as mayors, city managers and<br />

city and county board members.<br />

To ensure that command level officers<br />

in campus public safety agencies understand<br />

and can operate effectively in a<br />

unified command system environment,<br />

OSLGCP awarded a $1.5 million discretionary<br />

grant to <strong>IACLEA</strong> in FY 2004. The<br />

grant will support the delivery of training<br />

that is National Incident Management System<br />

(NIMS) compliant and will also provide<br />

seed funding to create a capability<br />

to identify and disseminate best practices<br />

relating to homeland security within the<br />

campus public safety community.<br />

A review of state Homeland Security<br />

strategies clearly indicates that states are<br />

also recognizing the vulnerabilities and<br />

assets presented by colleges and universities.<br />

A significant number of states are<br />

partnering with colleges and universities<br />

to deliver WMD terrorism training to state,<br />

county and municipal emergency responders.<br />

In two states, a university is<br />

designated as the primary provider of this<br />

training, statewide.<br />

Some states explicitly identify campus<br />

public safety officers as authorized recipients<br />

of WMD terrorism training. Other<br />

states note that colleges and universities<br />

may be targets of terrorist attacks, allocate<br />

equipment resources to campus<br />

public safety agencies, involve campus<br />

public safety in WMD exercises, or look<br />

to our campuses as host sites for Community<br />

Emergency Response Teams<br />

(CERTs).<br />

The Future<br />

We believe these efforts have created a<br />

strong foundation upon which we can<br />

continue to build campus preparedness<br />

“Every college and university in the country<br />

now understands that traditional planning<br />

for crisis events is inadequate. The scale of<br />

the problem has changed dramatically, and<br />

while most of the work done in the past to<br />

contend with disasters on campus provided<br />

a solid foundation on which to build, a<br />

very different kind of preparation and<br />

response is now necessary”<br />

(Boston Consortium, <strong>No</strong>vember 2002).<br />

capabilities. We also know, however, that<br />

there is a great deal of hard work ahead<br />

of us.<br />

Our challenge to each of you is to fully<br />

appreciate the reality that WMD terrorism,<br />

while a low frequency event, is one<br />

of extremely high consequences if it occurs.<br />

We must devote the necessary resources<br />

to prevent and deter WMD attacks<br />

on our campuses, and should they<br />

occur in spite of our best efforts, we must<br />

be prepared to effectively manage the<br />

incidents in order to achieve the best<br />

possible outcomes for the community.<br />

A good starting point is to conduct a<br />

risk assessment of your campus. Ideally,<br />

this assessment will be carried out in concert<br />

with your federal law enforcement<br />

partners (FBI, ATFE and DHS), and with<br />

an interdisciplinary, multi-jurisdictional<br />

team composed of key stakeholders on<br />

campus and in the surrounding community.<br />

Again, OSLGCP anticipates fielding<br />

a self-administered assessment instrument<br />

with <strong>IACLEA</strong> in Spring <strong>2005</strong>.<br />

Increasingly, local jurisdictions are including<br />

colleges and universities in their<br />

threat and risk assessment process. If you<br />

have already conducted an independent<br />

assessment, this information can be rolled<br />

into the surrounding jurisdiction’s report<br />

to the state and/or be submitted separately.<br />

As mentioned previously, the campus<br />

assessment instrument closely mirrors<br />

the jurisdictional instrument.<br />

Second, share the assessment results<br />

with the executive leadership of your<br />

campus. They must be aware of the risks<br />

to students, faculty, staff and visitors, and<br />

to the continuity of the college or university<br />

as a business.<br />

Third, with the assistance of your assessment<br />

team, and possibly others, develop<br />

a plan. The plan, to be effective<br />

must:<br />

• Identify gaps in facility protection,<br />

equipment, training, and policies and<br />

procedures.<br />

• Prioritize actions based on risks and<br />

costs.<br />

• Assign key roles and responsibilities<br />

for plan execution in a manner that<br />

continues to build interdisciplinary<br />

and multi-jurisdictional partnerships.<br />

• Identify and leverage all available<br />

resources. Make contact with your<br />

State Administrative Agency responsible<br />

for your state’s Homeland Security<br />

Formula Grant.<br />

• Be consistent with operational security<br />

requirements and communicate<br />

the plan to all stakeholders, including<br />

students, parents and alumni.<br />

• Conduct periodic exercises of the<br />

prevention, deterrence and response<br />

portions of your plan. Use the results<br />

of these assessments to make revisions<br />

that address constantly evolving<br />

challenges and realities.<br />

Conclusion<br />

The U.S. Department of Justice, Office of<br />

Community Oriented Policing Services,<br />

Johns Hopkins University and the Mid-<br />

Atlantic Regional Community Policing Institute<br />

recently conducted the National<br />

Summit on <strong>Campus</strong> Public Safety: Strategies<br />

for Colleges and Universities in a<br />

Homeland Security Environment. A consensus<br />

theme throughout the Summit was<br />

Continued on page 24<br />

MARCH/APRIL <strong>2005</strong> / 23


The New Era of <strong>Campus</strong> Public Safety<br />

Continued from page 23<br />

Bombings at Hebrew University, and Peking<br />

and Tsinghua Universities, as well as<br />

incidents of domestic terrorism directed at<br />

campuses in this country validate<br />

congressional testimony by FBI Director<br />

Mueller that our colleges and universities<br />

are “soft targets” for terrorism<br />

(February 2003).<br />

that campus public safety was being performed<br />

in an increasingly complex environment<br />

even before 9/11. With the added<br />

challenges associated with homeland security,<br />

the complexity of the environment<br />

has never been greater. All of us share a<br />

commitment to meeting these challenges<br />

because our system of higher education<br />

is a potent symbol of democracy.<br />

Palma auto boot pu last page <strong>35</strong><br />

About the Authors<br />

C. Suzanne Mencer was nominated by<br />

President George W. Bush and subsequently<br />

confirmed by the United States<br />

Senate in September 2003 as Director of<br />

the Office for Domestic Preparedness.<br />

Prior to this appointment, Ms. Mencer<br />

was the Executive Director of the Colorado<br />

Department of Public Safety and a<br />

member of the Columbine Review Commission.<br />

Ms. Mencer is a 20-year veteran<br />

of the Federal Bureau of Investigation.<br />

Michael Lynch retired as a Lieutenant<br />

from the Baltimore County Police Department<br />

in 1999. He is currently Chief of<br />

Police at George Mason University, which<br />

has three campuses and a department<br />

of 50 sworn officers nationally accredited<br />

by CALEA.<br />

Contributing Author<br />

Jeff Allison served with the Maryland<br />

State Police and the Aurora, Colorado<br />

Police Department before joining the U.S.<br />

Department of Justice in 1985. While at<br />

Justice, Jeff headed the department’s fatality<br />

assistance program for the fami-<br />

lies of fallen public safety officers and<br />

was the national director of the Police<br />

Corps Program. He was appointed to his<br />

current position as Assistant Director for<br />

Training in the Office for Domestic Preparedness<br />

in December 2001, and is now<br />

on special assignment with the FBI Office<br />

of <strong>Law</strong> Enforcement Coordination.<br />

Acknowledgements<br />

The U.S. Department of Homeland<br />

Security acknowledges and expresses its<br />

appreciation to the following campus<br />

public safety executives for their vision<br />

and dedication to homeland security:<br />

Oliver J. Clark, Director of Public Safety/<br />

Chief of Police, University of Illinois;<br />

Dolores Stafford, Chief of Police, The<br />

George Washington University; Scott<br />

Doner, Director of Public Safety, Valdosta<br />

State University; Kenneth A. Willett,<br />

Director of Public Safety, University of<br />

Montana; <strong>No</strong>el <strong>March</strong>, Director of Public<br />

Safety, University of Maine; Dr. Gary<br />

Margolis, Chief of Police, University of<br />

Vermont; Steven Healy, Director of Public<br />

Safety, Princeton University; Ray Thrower,<br />

Director of Safety and Security, Gustavus<br />

Adolphus College; Sue Riseling, Associate<br />

Vice President/Chancellor of Public Safety,<br />

University of Wisconsin; Asa Boynton,<br />

Associate Vice President, Office of Security<br />

Preparedness, University of Georgia; John<br />

Carpenter, Chief of Police, San Diego State<br />

University; Ken Goodwin, Director of<br />

Public Safety, Portland Community<br />

College.<br />

<strong>No</strong>tes<br />

1. In <strong>March</strong> 2003, the Office for Domestic<br />

Preparedness (ODP) transferred from the<br />

U.S. Department of Justice to the Department<br />

of Homeland Security, and was subsequently<br />

renamed the Office of State and<br />

Local Government Coordination and Preparedness<br />

(OSLGCP).<br />

References<br />

Boston Consortium for Higher Education, “Data,<br />

Dialogue, Decision Making: Disaster Planning<br />

for Higher Education,” Learning History,<br />

<strong>No</strong>vember 2002.<br />

Bureau of Justice Statistics, “<strong>Campus</strong> <strong>Law</strong> Enforcement<br />

Agencies 1995,” National Criminal<br />

Justice Reference Service, December<br />

1996.<br />

Mueller, Robert S., “Prepared Statement Before<br />

the Senate Select Committee on Intelligence,”<br />

February 2003.<br />

Continued on page 25<br />

24 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


The New Era of <strong>Campus</strong> Public Safety<br />

Continued from page 24<br />

<strong>Campus</strong> Public Safety Weapons of Mass Destruction<br />

Terrorism Protective Measures<br />

There are approximately 4,000 Title IV institutions of postsecondary<br />

education in the United States serving 15 million<br />

students, and several million faculty, staff and visitors. According<br />

to the Bureau of Justice Statistics, there are roughly 30,000<br />

campus police and security officers protecting these institutions<br />

and individuals.<br />

Within available resources, and consistent with each college<br />

or university’s policies, procedures and governing philosophy,<br />

consideration may be given to the affirmative steps listed below<br />

to prevent, deter or effectively respond to a weapons of<br />

mass destruction terrorist attack. These steps may be calibrated<br />

to local, state or national alert levels.<br />

Prevention<br />

• Establish a working relationship with the Supervisory Agent<br />

in Charge of your nearest FBI field office, the regional Joint<br />

Terrorism Task Force (JTTF), as well as state and local<br />

officials to help ensure your timely receipt of threat information.<br />

• Consider assigning officers as liaisons with international student<br />

groups on your campus. In addition to potentially<br />

eliciting lifesaving information, the officer(s) may serve to<br />

build trust and allay fears among international students.<br />

Deterrence<br />

• Establish a management team responsible for directing the<br />

implementation of your campus emergency operations<br />

plan.<br />

• Immediately review your emergency operations plan, terrorism<br />

incident annex and mutual aid agreements with your<br />

management team, command staff and jurisdictional partners.<br />

Ascertain the need for immediate staff training.<br />

• The review of your emergency operations plan with jurisdictional<br />

partners should include a discussion of potential<br />

assets the campus can provide on its own behalf and that<br />

of the community in the event of an incident occurring<br />

outside the campus. Consider assigning a campus public<br />

safety liaison to the local Emergency Operations Center<br />

(EOC).<br />

• Review leave policies and standard operating procedures<br />

for reassignment of plainclothes officers to uniform to enhance<br />

visibility and coverage of vulnerable areas.<br />

• Update your most recent risk assessment inventory.<br />

• Increase physical checks of critical facilities during periods<br />

of increased alert.<br />

• Establish a single point of access for each critical facility<br />

and institute 100% identification checks.<br />

• Limit public access to critical facilities and consider escort<br />

procedures for authorized persons.<br />

• Increase administrative inspections of persons and their<br />

possessions entering critical facilities.<br />

• Increase administrative inspections of vehicles and their<br />

contents.<br />

• Assess adequacy of video monitoring.<br />

• Assess adequacy of physical barriers outside sensitive buildings<br />

and proximity of parking.<br />

• Ensure adequacy of your emergency alert and communication<br />

system for students, faculty, staff and visitors.<br />

• Review your parent communication and reunification plan,<br />

and then educate all stakeholders.<br />

Special <strong>No</strong>tes<br />

The suggestions set forth above are offered only to guide and<br />

inform your public safety planning efforts. They are not intended<br />

to be exhaustive, or to supercede federal, state, local or<br />

campus statutes, regulations or policies.<br />

More detailed guidelines have been provided to your campus<br />

public safety executive.<br />

The Office for Domestic Preparedness, U.S. Department of<br />

Homeland Security, gratefully acknowledges input from the<br />

following sources:<br />

• International Association of <strong>Campus</strong> <strong>Law</strong> Enforcement Administrators<br />

(<strong>IACLEA</strong>)<br />

• The <strong>IACLEA</strong> Mid-Atlantic Regional Conference<br />

• The College and University Policing Section, International<br />

Association of Chiefs of Police (IACP)<br />

• The Wisconsin Association of <strong>Campus</strong> Police Chiefs<br />

• University of Illinois Urbana - Champaign Division of Public<br />

Safety<br />

• Valdosta State University Department of Public Safety<br />

• The George Washington University Police Department<br />

• McDaniel College Department of <strong>Campus</strong> Safety<br />

• University of Maine Department of Public Safety<br />

• University of Vermont Police Services<br />

• The iXP Corporation, <strong>Campus</strong> Public Safety and Security<br />

• The Federal Bureau of Investigation, Office of <strong>Law</strong> Enforcement<br />

Coordination<br />

• The U.S. Department of Education<br />

MARCH/APRIL <strong>2005</strong> / 25


26 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Awareness of Weapons of Mass Destruction<br />

Training for the Worst — Hoping You Never Get to Use It<br />

By Richard W. Lee, Program Specialist, University of Massachusetts – Boston Department of Public Safety<br />

September 11, 2001 was an attack not<br />

only on my country but on that sense of<br />

security that I along with others felt because<br />

of the distance between us and the<br />

Middle East where all the “real” problems<br />

were occurring. I had seen the news on<br />

the bombings of our embassies and military<br />

assets in the area. While it was discomforting<br />

to realize that Americans were<br />

being killed I could see how it was happening.<br />

It was like being a police officer<br />

in my book; you were placing yourself in<br />

harm’s way for the good of your community<br />

or country and sometimes you lose<br />

the battle. I didn’t like it at all but maybe<br />

in a convoluted way I could understand<br />

it. September 11, 2001 derailed that chain<br />

of thought forever for me.<br />

Sometime after the events of that day<br />

had been tempered by time I read an<br />

article in which Army General Tommy<br />

Franks asked the question, “As an American<br />

how did you feel September 12,<br />

2001?” The answers were about what you<br />

would expect ranging from anger to depression.<br />

His next question was, “What<br />

would you do to prevent it or something<br />

similar from happening again?” The answer<br />

to that came for me in June 2003<br />

when I was selected to attend a trainthe-trainer<br />

program for “<strong>Campus</strong> Public<br />

Safety Response to Weapons of Mass<br />

Destruction.” I was pleased to be able to<br />

partake of this training because I felt<br />

deeply the need to contribute to fight<br />

the war on terrorism. As I watched several<br />

of our officers get activated by their<br />

respective military units to serve, I felt<br />

the need to do something. However I<br />

find myself too old and out of shape to<br />

compete in that venue unless the powers<br />

that felt my presence would incapacitate<br />

the terrorists by making them laugh<br />

themselves into oblivion.<br />

One of the first thoughts that ran<br />

through my mind as I attended the course<br />

to become a trainer was how frightening<br />

the possibility that this training could actually<br />

be used someday was to me. The<br />

possibility of a WMD being used even in<br />

my own campus community didn’t seem<br />

as farfetched as it would have back when<br />

I first came on the job. I could remember<br />

back with almost pleasant nostalgia that<br />

the biggest fear I had getting out of the<br />

Police Academy back in 1974 was getting<br />

shot by some perpetrator of evil<br />

holding up the local variety store or bookstore.<br />

However like most young recruits<br />

I couldn’t wait to get out and use all that<br />

training. This training I hope to never use.<br />

When the Congressional 9/11 Commission<br />

published their report I decided to<br />

read it. I was struck by a paragraph in the<br />

Preface that read as follows: “We learned<br />

about an enemy who is sophisticated,<br />

patient, disciplined, and lethal. The enemy<br />

rallies broad support in the Arab<br />

and Muslim world by demanding redress<br />

of political grievances, but its hostility<br />

toward us and our values is limitless. Its<br />

purpose is to rid the world of religious<br />

and political pluralism, the plebiscite, and<br />

equal rights for women. It makes no distinction<br />

between military and civilian<br />

targets. Collateral damage is not in its<br />

lexicon.” After reading that, I was glad to<br />

be able to get the chance to get the training<br />

and gain the knowledge. It gave me<br />

the feeling that I was doing something<br />

that would help me better protect my<br />

community.<br />

The course agenda was straightforward<br />

and easy to understand. It was not designed<br />

to make us experts. As the instructors<br />

told us, the only way you can be an<br />

expert in these things is to experience<br />

them. I will fall back on my crime prevention<br />

training and say I would rather<br />

be proactive here so we can either prevent<br />

or mitigate the worst effects of an<br />

incident rather than reacting to it afterwards.<br />

We were given knowledge to help<br />

us recognize a terrorist incident, what the<br />

possible weapons could be, what defensive<br />

considerations we could employ, and<br />

how to best help to contain and control<br />

the issues arising from the deployment<br />

of a WMD.<br />

The terrorist threat section gave us a<br />

process to help identify potential targets<br />

in our community and its environs. After<br />

going through this section you may never<br />

again take for granted the safe little world<br />

in which you work. Even as I write this I<br />

can look out my window at UMass Boston<br />

across Dorchester Bay to a large liquid<br />

natural gas tank. When I first got back<br />

I joked with my office mates that if they<br />

ever blew that up that tank we would<br />

have the opportunity to be one of the<br />

first true satellite campuses in the University<br />

of Massachusetts system. Unfortunately<br />

I am told that the class did not<br />

increase my sense of humor.<br />

Continued on page 28<br />

MARCH/APRIL <strong>2005</strong> / 27


Awareness of Weapons of Mass Destruction<br />

Continued from page 27<br />

The next module gave us an overview<br />

of the concept of the Integrated<br />

Command System and how it works.<br />

Many times these concepts are couched<br />

in mystery terms and the very thought of<br />

them makes the primary users shy away<br />

because of their assumed complexity. It’s<br />

not so in this case; solid, no-nonsense<br />

examples gave you a firm idea of how it<br />

would work subject to local quirks. We<br />

left with the feeling that it could function<br />

in all jurisdictions with little or no problem.<br />

In the next module we were given an<br />

introduction to Weapons of Mass Destruction<br />

themselves. The who, what, why,<br />

where, and how, so to speak of how they<br />

would work if used. It was in this section<br />

that I began to realize that these weapons,<br />

while deadly and having the ability<br />

to cause significant damage, were not the<br />

city-busters of my youthful nightmares.<br />

As someone who lived under the threat<br />

of being disintegrated with about 20<br />

minute’s notice by a Russian ICBM for approximately<br />

40 years of my life, these<br />

weapons, while worthy of a healthy respect<br />

for their capabilities, do not instill<br />

the same feeling of helplessness in me.<br />

It is apparent that with knowledge of<br />

these systems they can be contained and<br />

the effects mitigated.<br />

Personal protection and safety was next<br />

on the agenda. As we went through it<br />

was obvious that we could take many<br />

effective steps to help adequately protect<br />

ourselves and our communities. Time,<br />

distance and shielding become a mantra<br />

for protection in all instances. I do believe<br />

I actually saw a few instances where<br />

the use of duct tape might actually work.<br />

One very important section was the area<br />

on Critical Incident Stress. Having been<br />

through a few very stressful incidents in<br />

my time as a police officer, I could actively<br />

relate to the need for this. It is the<br />

one weakness that I see in most preparations<br />

for this type of incident. We will<br />

probably be able to identify, manage, and<br />

cope with the initial incident. Traditionally<br />

organizations such as ours respond to<br />

critical incidents with skill and bravery<br />

during the ongoing incident. We may even<br />

deal adequately with the initial stress<br />

symptoms. However I feel that we must<br />

start to identify programs now to deal with<br />

the long term effects of Post Traumatic<br />

Stress Disorder that will occur.<br />

The next part of the presentation was<br />

a method of dividing a Weapons of Mass<br />

Destruction Incident into five phases. The<br />

phases were Prevention/Deterrence,<br />

<strong>No</strong>tification, Response, Recovery, and<br />

Restoration. Prevention and deterrence is<br />

actually a new step for many public safety<br />

agencies. Most of the time in the past<br />

incidents began with notifications and then<br />

the response began. This training takes it<br />

up a step and suggests that with proper<br />

prevention and deterrence activities, incidents<br />

may be averted. Many of us have<br />

active crime prevention, and community<br />

policing programs which stress proactive<br />

approaches to crime control through training<br />

and education. There is no reason not<br />

to apply this to prevention of Weapons<br />

of Mass Destruction incidents. As in life<br />

there are no guarantees but an error of<br />

commission in trying to detect and prevent<br />

one of these incidents will be a lot<br />

easier to stomach that an error of omission<br />

in which you do nothing. <strong>No</strong>tification,<br />

the next step in the process, will<br />

begin after the threat is received or the<br />

incident occurs. Training stresses choosing<br />

the correct response which will guide<br />

your initial actions and help guarantee<br />

your survival. It also allows you to pass<br />

along information that will help guide the<br />

onslaught of emergency services that will<br />

hopefully start arriving after the determination<br />

that a WMD has been used. Your<br />

response will then be guided by four notable<br />

actions devised to isolate, identify,<br />

further notify, and protect yourself, community<br />

and other responders. In these<br />

sections are other important concepts<br />

such as media control, crowd control,<br />

crime scene protection and others too numerous<br />

to detail here. Recovery and restoration,<br />

the last two steps, are thought<br />

provoking, insightful concepts on just what<br />

it will take to return some sense of normalcy<br />

to the community and what the<br />

steps may be towards a period of restoration.<br />

The last section of the training was<br />

scenario based. It gave several very plausible<br />

scenarios. We then had to come up<br />

with concepts to deal with them. While I<br />

would like to say we all had happy endings<br />

in them it was not the case. The very<br />

nature of these incidents just drove home<br />

how important training and preparation<br />

will be in the prevention or in the lessening<br />

of the harmful impact should an incident<br />

occur.<br />

The training offers the opportunity for<br />

campus law enforcement to step up to<br />

the plate and be proactive protectors of<br />

their communities. It allows us to fulfill<br />

our nontraditional role by being educators<br />

by providing information and training<br />

that could be of great benefit to the<br />

communities in which we work. It also<br />

follows the advice of one very crusty,<br />

cranky instructor I had in the academy<br />

back in the dawn of time who drummed<br />

the “5 P” rule into our heads: “Prior Planning<br />

Prevents Poor Performance.” It was<br />

true then and it’s true now. Last of all I<br />

would like to express my deepest thanks<br />

to Don Kelly from Baton Rouge Police<br />

Department and Tom Fitzpatrick from<br />

Buffalo Fire Department, instructors par<br />

excellence, from the Louisiana State<br />

University Academy of Counter-Terrorist<br />

Education who coupled with <strong>IACLEA</strong> sponsored<br />

this training. Their insights and experiences<br />

were invaluable in getting the<br />

point across to us.<br />

About the Author<br />

Richard W. Lee currently holds the position<br />

of Program Specialist with the<br />

UMass Boston Department of Public<br />

Safety, reporting to the Director of Public<br />

Safety. In this position he oversees the<br />

areas of Crime Prevention, Crime Analysis<br />

& Mapping, Public Information, and<br />

Sponsored Projects. He is a 30-year veteran<br />

of campus law enforcement. A<br />

graduate of <strong>No</strong>rtheastern University with<br />

a Bachelor of Science in Criminal Justice,<br />

he also holds a Paralegal Certificate<br />

from UMass Lowell. Rich also is a commissioner<br />

on the Massachusetts Neighborhood<br />

Crime Watch Commission, a<br />

member of the MACLEA Crime Prevention<br />

Training committee, and Treasurer<br />

of the New England Community Police<br />

Consortium (NECP2). He is married to<br />

another UMass officer, Susan Lee. They<br />

have two daughters 20 and 18 years old<br />

and a son 2½ years.<br />

28 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


The Use of Electro-Magnetic Disruption Devices<br />

(EMDs) in Higher Education <strong>Law</strong> Enforcement<br />

By Randy Mingo, University of Central Florida; Ross Wolf, University of Central Florida; Charles Mesloh, Florida Gulf Coast<br />

University; and Tina Kelchner, University of Central Florida<br />

Introduction<br />

Electro-Magnetic Disruption Devices<br />

(EMDs) are a relatively new phenomenon<br />

in use of force options by police departments<br />

throughout the United States. The<br />

majority of agencies only began to issue<br />

EMDs within the last two to three years.<br />

With the increased negative publicity<br />

being produced by police shootings<br />

across the country, police agencies have<br />

been seeking a more effective “less-thanlethal”<br />

force alternative.<br />

Although EMDs have existed for decades,<br />

initially police agencies were slow<br />

to utilize them because of their perceived<br />

ineffectiveness. However, “…in 1999,<br />

Taser introduced the Advanced M26,<br />

promising instant incapacitation without<br />

injury; its 50,000 volt charge overrides the<br />

central nervous system, forces muscle<br />

contraction and is virtually impossible to<br />

shrug off” (Anglen, 2004). Departments<br />

across the country saw the increasing use<br />

of the Taser by fellow agencies and began<br />

to purchase them by the truckload.<br />

Stock for Taser has been soaring, rising<br />

from a selling price of $2 per share in<br />

2002, to $40 per share in 2004 after a<br />

peak of $60 per share (Anglen, 2004;<br />

Berenson, 2004).<br />

More recently, EMDs available on the<br />

market today have drawn both criticism<br />

and accolades from law enforcement,<br />

politicians, newspapers, and public forums.<br />

The most commonly utilized EMD<br />

on the market today is the Taser. Taser<br />

International, Inc. repeatedly emphasizes<br />

that their less-than-lethal weapon saves<br />

lives; yet in story after story in the local<br />

and national news, citizens are bombarded<br />

with information on the danger of police<br />

delivering a powerful electric shock<br />

(Anglen, 2004).<br />

The use of EMDs on children and the<br />

elderly by police has caused serious controversy<br />

and anger. Additionally, Amnesty<br />

International and the Arizona Republic<br />

newspaper have questioned deaths following<br />

EMD deployments throughout the<br />

United States as excessive uses of force.<br />

In response to these issues, Taser International,<br />

Inc. issued a press release: “Concerns<br />

have persisted over the safety of<br />

Taser’s weapons, despite a recent report<br />

by the Department of Defense that<br />

Taser’s devices were probably not the<br />

primary cause of some reported deaths<br />

of individuals in custody” (CNN.com,<br />

2004). Repeatedly, medical examinations<br />

throughout the country have pointed at<br />

other causes for death on “Tased” suspects.<br />

In July 2004, Orange-Osceola Medical<br />

Examiner Dr. Jan Garavajlia reported<br />

to the Orange County (Florida) Taser Task<br />

Force that “the common factor in the<br />

deaths reported seems to be the excited<br />

state of the individual being shot by the<br />

[EMD]…Excited delirium is becoming increasingly<br />

recognized, and has been detected<br />

with patients with mental disorders,<br />

taking antidepressant medications,<br />

and in psychotic patients who have<br />

stopped taking their medication” (Orange<br />

County Sheriff’s Office).<br />

In an Amnesty International report in<br />

2004, over 5,000 law enforcement agencies<br />

in the United States were reported<br />

to be deploying or testing EMDs. Amnesty<br />

International reports that forty-three states<br />

have “few or no restrictions on the possession<br />

of stun weapons by members of<br />

the public for private use” (2004, p. 3),<br />

therefore making EMDs legal for use by<br />

the general public.<br />

In 1997, there were nearly 700 campus<br />

police agencies in the United States,<br />

employing over 43,000 sworn personnel<br />

with organizational structures mirroring<br />

those of municipal agencies (Paoline &<br />

Sloan, 2003). With campus police agencies<br />

mirroring their municipal counterparts,<br />

many of these agencies also began<br />

issuing EMDs to their officers. As a national<br />

trend, “administrators in higher education<br />

are facing the reality that campuses<br />

are no longer havens from crime” (Mesloh<br />

and Wolf, 2003, p. 26). Due to the individual<br />

campus politics, leadership goals,<br />

community input, and the legal environment<br />

of law enforcement in each state<br />

(Wolf, 2001; Paoline & Sloan, 2003),<br />

agencies must examine if the use of EMDs<br />

Continued on page 30<br />

MARCH/APRIL <strong>2005</strong> / 29


The Use of Electro-Magnetic Disruption Devices (EMDs) in Higher Education <strong>Law</strong> Enforcement<br />

Continued from page 29<br />

on their campus is a constructive decision.<br />

Many agencies have found, however,<br />

that this less-than-lethal alternative can<br />

have a positive impact on officer injuries,<br />

suspect injuries, and the reduced use of<br />

deadly force.<br />

Case Study<br />

The University of Central Florida (UCF)<br />

is a sprawling campus, located in Orlando,<br />

Florida, of over 13,000 acres. There are<br />

also over 5,000 bed spaces in affiliated<br />

campus housing located off the main campus.<br />

There are over 127 permanent buildings<br />

on campus, <strong>35</strong> portable buildings,<br />

with an additional six structures under<br />

construction. In 2004, the enrollment approached<br />

44,000 students, making UCF<br />

the tenth largest university in the country.<br />

Growth has been manageable, but<br />

this rapid expansion presents problems<br />

for the police, including reduced response<br />

rates for calls for service. Officers also<br />

have found that they are unable to respond<br />

as quickly to assist other officers.<br />

As a solution to address officer and public<br />

safety concerns, EMDs were introduced<br />

as a viable tool for the UCF Police Department<br />

(UCFPD) as a less-than-lethal<br />

alternative.<br />

Prior to the implementation of EMDs,<br />

UCFPD officers have had two other intermediate<br />

weapons available on their<br />

duty belts. These options have included<br />

Oleoresin Capsicum (OC), or “pepper<br />

spray,” and the expandable baton. While<br />

OC spray is used widely throughout the<br />

United States, it is also not without controversy.<br />

For example, in December<br />

2004, the city of Fort Lauderdale, Florida<br />

reached a tentative settlement for<br />

$500,000 with the family of a suspect<br />

who died after being sprayed with pepper<br />

spray (Wallman, 2004). UCF police<br />

officers, in proper use of force situations,<br />

have utilized both of these alternatives,<br />

and both are still issued to officers. When<br />

deciding to issue EMDs to UCFPD officers,<br />

administrators realized that with EMD<br />

technology available, there had been a<br />

gap in their use of force matrix and ability<br />

to respond to suspect actions. After<br />

considerable research, the decision was<br />

made to add EMDs as an additional lessthan-lethal<br />

alternative for police officers<br />

in the field.<br />

The University of Central Florida Police<br />

Department placed an order in June<br />

2003 for forty M-26 Tasers with laser<br />

sights, and forty K<strong>35</strong>1-M26W high ride<br />

cross draw holsters with spare cartridge<br />

holders. Additionally, the department<br />

purchased 160 15' and 160 21' air cartridges<br />

for training and for issue to the<br />

officers. The purchase also included<br />

“smart” battery chargers for each officer.<br />

The start-up cost for these forty EMDs<br />

was $29,972, equating to approximately<br />

$749 for each officer. The projected recurring<br />

costs are minimal.<br />

A unique feature of the M-26 is the<br />

data port; this permits downloading of<br />

information regarding use of the Taser<br />

including time of discharge, duration of<br />

discharge, and number of discharges.<br />

Qualified UCFPD firearms and defensive<br />

tactics instructors were selected to attend<br />

Taser Instructor classes. During the eighthour<br />

training session for UCFPD officers,<br />

participants were permitted to fire three<br />

test cartridges and each officer was afforded<br />

the opportunity to be “Tased.”<br />

Nearly all departmental personnel volunteered<br />

and some officers volunteered to<br />

demonstrate the Taser effect as many as<br />

three times. Though each officer was not<br />

forced to take part, the value of training<br />

officers on rapid recovery was stressed,<br />

should they become accidentally or intentionally<br />

incapacitated by the Taser in a<br />

situation. The officers who volunteered to<br />

be Tased have gained a<br />

clear understanding of the<br />

weapon’s defensive abilities.<br />

UCFPD Emergency<br />

Response Team members<br />

also were issued Tasers<br />

with a mounting clip designed<br />

and manufactured<br />

by Advanced Research<br />

Solutions which mounts<br />

the Taser to a Remington<br />

870 shotgun. The ERT<br />

team carries these shotguns<br />

loaded with bean bag shot<br />

to provide two less-thanlethal<br />

alternatives as<br />

needed for dynamic entries<br />

or other confrontations.<br />

Community Concerns<br />

Mesloh and Hougland (2004) were quick<br />

to point out the importance of working<br />

with the community in developing policies<br />

regarding use of force. This includes<br />

discussion of perceived negatives as well<br />

as the potential positives involved in the<br />

deployment of EMDs by the police. The<br />

UCFPD understood the need to make the<br />

campus community aware of the new<br />

policies concerning EMDs. To inform the<br />

university community and off-campus citizens,<br />

an article was released in the student<br />

newspaper, interviews were granted<br />

with the departmental Public Information<br />

Officer, and officers were advised to answer<br />

all questions presented by curious<br />

students about the device.<br />

Because the department has been concerned<br />

with student reactions to police<br />

procedures, the UCFPD’s annual survey<br />

of student perceptions included numerous<br />

questions related to the use of force.<br />

In 2003 and 2004 these survey results<br />

rated the UCFPD’s use of Tasers on campus<br />

as favorable in comparison to other<br />

intermediate less-than-lethal alternatives.<br />

In the 2004 survey, for example, students<br />

were asked to respond to various lessthan-lethal<br />

force options by the police.<br />

On this survey, one question asked students<br />

to indicate where each weapon or<br />

use of force would be appropriate in the<br />

following scenario: “A suspect violently<br />

Continued on page 31<br />

Figure 1<br />

30 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


The Use of Electro-Magnetic Disruption Devices (EMDs) in Higher Education <strong>Law</strong> Enforcement<br />

Continued from page 30<br />

resists arrest and attempts to injure law<br />

enforcement officers. How appropriate<br />

are the following responses on the part<br />

of the police?” Each student was then<br />

given a 9 point Likert-type scale to reply<br />

for each listed officer response, with 1<br />

being “very appropriate,” and 9 being<br />

“very inappropriate.” The use of a Taser<br />

was rated as 3.66, while use of baton,<br />

beanbag, chokehold, and strike with the<br />

hand all rated higher. The only response<br />

by the officer that students rated as more<br />

appropriate than the Taser was the use of<br />

“mace” or “pepper spray” (see Figure 1).<br />

On the other hand, UCFPD administrators<br />

knew that the campus community<br />

was not acting in a vacuum. Local sheriff’s<br />

departments and police departments<br />

were also adopting the use of EMDs by<br />

patrol officers. Local newspapers were<br />

quick to report on use of EMD incidents,<br />

and the Orange County Sheriff’s office<br />

experienced several in-custody deaths<br />

after the use of an EMD. <strong>No</strong>ne of these<br />

deaths, however, were determined by<br />

medical examiners to be shock-induced.<br />

This alone, however, led to an increase<br />

in concern by the community regarding<br />

the use of these weapons.<br />

Communities may also be interested<br />

in additional information available on<br />

EMDs. Police departments have reported<br />

a significant fall in police shootings following<br />

the introduction of EMDs to officers’<br />

less-than-lethal alternatives. According<br />

to Amnesty International (2004), the<br />

Phoenix (Arizona) Police Department “announced<br />

that officer-involved shootings<br />

had fallen by 54% from 28 in 2002 to 13<br />

in 2003, with fatal shootings down from<br />

13 to 9 during the same period, the lowest<br />

number since 1990.” Amnesty International<br />

is quick to point out, however,<br />

that they feel that police in the United<br />

States overuse and abuse EMDs.<br />

Agencies should also consider several policy<br />

issues when deciding whether or not to<br />

implement use of EMDs on their campus.<br />

Justifications for Use<br />

Documented UCFPD use of force reports<br />

indicate that the Taser (June 2003-December<br />

2003) had been discharged by<br />

the police department six times, and each<br />

was found to be in accordance with policy.<br />

In addition, there were (June 2003-December<br />

2003) twelve “non-activated deployments”<br />

(where the Taser was removed<br />

from the holster, laser activated,<br />

and pointed at a suspect but not discharged).<br />

In the entire 2004 calendar year<br />

(January-December), there were three<br />

discharges and five non-activated deployments.<br />

So far for <strong>2005</strong> (January data only),<br />

one discharge has taken place.<br />

In examination of UCFPD use of force<br />

reports, from implementation in 2003 to<br />

January <strong>2005</strong>, officers were justified to<br />

use deadly force in several situations (for<br />

example when officers confront suspects<br />

armed with knives and crowbars). The<br />

use of force reports also indicated that<br />

these suspects tended to be intoxicated<br />

by alcohol and/or drugs, and several had<br />

mental illness related problems. The officers<br />

involved in these scenarios opted<br />

to use the EMD in these circumstances,<br />

possibly sparing a life they otherwise may<br />

have legally taken.<br />

The trend delineated in the UCFPD<br />

reports, regarding EMDs, has been the<br />

combination of strong verbal commands<br />

accompanied with a warning of deployment,<br />

and laser contact (amber laser connection<br />

from EMD to the suspect). This<br />

resulted in suspect compliance nearly<br />

50% of the time, and the EMD not having<br />

to be discharged. The value of the<br />

EMD as a deterrent weapon has become<br />

vastly recognized in the UCF community,<br />

due to both UCFPD and local agency use.<br />

Policy Implications and Conclusion<br />

When discussing policy issues, it is imperative<br />

to note that the UCFPD initially<br />

placed EMDs at level 3 (active physical<br />

resistance) on the use of force continuum;<br />

repeatedly stressing to officers that presence<br />

and strong verbal commands are still<br />

the best practice for compliance. Examination<br />

of the UCFPD records indicate that<br />

the 2003 implementation of EMDs into<br />

the less-than-lethal force alternatives for<br />

police officers saw a reduction in the use<br />

of OC spray and near zero use of the<br />

expandable baton.<br />

In late 2004, Orlando area law enforcement<br />

agencies made a consolidated stand<br />

to place EMDs at level 4 (active physical<br />

resistance). This change was a result of<br />

numerous negative media and public concerns<br />

regarding EMD use and in-custody<br />

deaths following discharge. Though these<br />

incidents were not related to UCF, area<br />

complaints were waged by citizens against<br />

EMD use in situations involving very<br />

young and very old suspects. Understanding<br />

that negative media events may affect<br />

community relations is imperative<br />

when considering EMD use on a college<br />

campus, even when a deployment decision<br />

may have been rationally sound.<br />

In UCFPD’s incorporation of Tasers<br />

into their use of force policy, local Emergency<br />

Medical Technicians (EMT) units<br />

were consulted for recommendations<br />

regarding the removal of “barbs” from<br />

Tased suspects. It was determined that<br />

the removal of Taser barbs from a suspect<br />

can be conducted by the officer by<br />

spreading the skin with the thumb and<br />

index finger and pulling out the barb. EMTs<br />

should be summoned to the scene for barb<br />

removal only if the barbs strike critical areas<br />

(any location in the head or groin).<br />

The UCFPD policy also requires that<br />

daily inspections (at shift briefings) are<br />

conducted on each issued Taser to ensure<br />

that the recommended battery charge<br />

is maintained. This act is now an inspection<br />

routine. Additionally, the department<br />

felt that it did not make sense to issue<br />

Tasers only to supervisors (who were the<br />

least likely to need an immediate less-thanlethal<br />

force alternative), so Tasers were issued<br />

to all sworn officers. In addition,<br />

UCFPD has not issued Tasers to non-sworn<br />

Community Service Officers (CSOs).<br />

If the EMD is utilized in the field, in a<br />

use of force situation, university police<br />

department policy requires that the Taser<br />

be immediately given to the Training<br />

Sergeant. A written computer download<br />

record must also accompany each use of<br />

force report completed by the officer<br />

who discharged the device. This procedure<br />

may assist in liability reduction and<br />

acts as a record to assure officers compliance<br />

and citizen safety from claims of<br />

brutality. Officers’ must then submit the<br />

spent cartridge to procurement in order<br />

to receive a replacement.<br />

Continued on page 32<br />

MARCH/APRIL <strong>2005</strong> / 31


The Use of Electro-Magnetic Disruption Devices (EMDs) in Higher Education <strong>Law</strong> Enforcement<br />

Continued from page 31<br />

Agencies should also consider several<br />

policy issues when deciding whether or<br />

not to implement use of EMDs on their<br />

campus. One issue is that smaller officers<br />

may have to remove other less-than-lethal<br />

alternatives from the duty belt. It may<br />

be difficult for all equipment to be worn<br />

comfortably and be readily accessible with<br />

the addition of a duty weapon, firearm<br />

magazines, EMD spare cartridge magazines,<br />

radio, handcuffs, biohazard equipment<br />

(rubber gloves/CPR mask), belt<br />

keepers, key rings and cell phone. Although<br />

any equipment removed from the<br />

duty belt should be stored in the officer’s<br />

patrol vehicle, it becomes less readily<br />

accessible in situations which may require<br />

its use.<br />

Throughout the United States, many<br />

agency and higher education administrators<br />

are considering the use of EMDs.<br />

Administrators and police management<br />

should consider the valuable law enforcement<br />

tools available that may have a place<br />

in university and college environments.<br />

Liabilities involved with any use of force<br />

device are always present, but can be<br />

PU for MITI<br />

pu last issue page 5<br />

minimized by policy compliance, standard<br />

operating procedures, proper training, an<br />

informed public, consequences for misuse,<br />

and responsible feedback from the<br />

community. Positive results, such as reduced<br />

injuries to officers and suspects,<br />

may outweigh negative concerns.<br />

About the Authors<br />

Randy Mingo is assistant director of police<br />

and police major for the University<br />

of Central Florida Police Department.<br />

Major Mingo is also an adjunct professor<br />

with the UCF Department of Criminal Justice<br />

and Legal Studies. Of interest to this<br />

article, Major Mingo has volunteered to<br />

be “Tased” three times and supports operational<br />

use of EMDs as a police tool.<br />

Ross Wolf is an assistant professor and<br />

coordinator of Criminal Justice at the University<br />

of Central Florida in Orlando and<br />

holds a Doctorate in Higher Education<br />

Administration and Educational Leadership.<br />

He has over thirteen years of experience<br />

as a law enforcement officer<br />

and has worked various assignments including<br />

Patrol and Criminal Investiga-<br />

tions. Dr. Wolf continues to serve as a<br />

Police Academy Instructor and as a Chief<br />

with the Orange County Sheriff’s Office<br />

Reserve Unit.<br />

Charles Mesloh is an assistant professor<br />

and Director of the Institute for Technological<br />

Innovation and Research at<br />

Florida Gulf Coast University, which specializes<br />

in less-lethal weapons research.<br />

He holds a Doctorate in Public Affairs<br />

and has twelve years of experience as a<br />

law enforcement officer. Dr. Mesloh holds<br />

instructor certifications in most lesslethal<br />

weapons and is currently involved<br />

in the development of new less lethal technology<br />

and training methods.<br />

Tina Kelchner is a graduate research<br />

assistant in the Criminal Justice master’s<br />

degree program at the University of Central<br />

Florida. She has focused her research<br />

on police use of force and discretionary<br />

decision-making in law enforcement.<br />

References<br />

Anglen, R. A. (July 18, 2004) Taser safety claim<br />

questioned. The Arizona Republic. Retrieved<br />

December 9, 2004, from http://<br />

azcentral.com/12news/news/articles/<br />

0718taser-main18-CP.html<br />

Amnesty International (2004) USA: Excessive and<br />

lethal force? Amnesty International’s concerns<br />

about deaths and ill-treatment involving<br />

police use of Tasers.<br />

Berenson, A. (July 18, 2004) Taser injuries: As<br />

police use of Tasers rises, questions over<br />

safety increase. Wound-Ballistics.com. Retrieved<br />

December 7, 2004, from http://<br />

www.wound-ballistics.com<br />

CNN.com (<strong>No</strong>vember 30, 2004) Taser responds<br />

to Amnesty’s claims. Retrieved December<br />

9, 2004, from http://money.com/2004/11/<br />

30/news/midcaps/taser.reut/<br />

Paoline, E. and Sloan, J. (2003) Variability in<br />

the organizational structure of contemporary<br />

campus law enforcement agencies: A<br />

national-level analysis. Policing: An International<br />

Journal of Police Strategies and<br />

Management, 26(4).<br />

Mesloh, C. and Wolf, R. (2003) The use of canines<br />

in higher education law enforcement:<br />

An examination of policies and procedures.<br />

<strong>Campus</strong> <strong>Law</strong> Enforcement Journal, 33 (6),<br />

26-29.<br />

Orange County Sheriff’s Office, Florida (July<br />

28, 2004) TASER task force medical findings.<br />

Report available from the Orange<br />

County Sheriff’s Office, 2500 West Colonial<br />

Drive, Orlando FL.<br />

Wallman, B. (December 16, 2004) $500,000 is<br />

offered to family of man who died from<br />

police spray. Sun Sentinel.<br />

32 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


<strong>IACLEA</strong>’s Annual Conference in Kansas City —<br />

Everything You Expect and More<br />

Kansas City is just like the food it’s famous<br />

for: spicy, sizzling, casual and<br />

friendly. It has everything you expect to<br />

find in a major metropolitan city — worldclass<br />

hotels, professional sports, full-gaming<br />

casinos, a fabulous zoo, top-notch<br />

museums, live theater, great places to eat<br />

and shop, and interesting places to relax<br />

and have fun.<br />

<strong>IACLEA</strong>’s 47th Annual Conference and<br />

Exposition in Kansas City has everything<br />

you expect to find — great hotel, first<br />

class workshops and speakers, networking,<br />

socializing…<br />

Kansas City<br />

Hyatt Regency Crown Center<br />

The Hyatt Regency Crown Center sets<br />

the standard for Kansas City hotels. The<br />

newly renovated hotel is connected to<br />

the Crown Center Exhibit Hall and just<br />

minutes from downtown Kansas City, the<br />

Country Club Plaza, and nearby theaters<br />

and dining. It is connected by an enclosed<br />

walkway to the Crown Center, an office<br />

and shopping complex, and is adjacent<br />

to Science City at Union Station and the<br />

Kansas City convention center, Bartle Hall.<br />

There’s plenty to keep you occupied<br />

at the Kansas City Hyatt Regency Crown<br />

Center with a heated, all-season, outdoor,<br />

freeform pool with sundeck; whirlpool and<br />

sauna in health club; complimentary<br />

health club for all guests, with access to<br />

climate-controlled pool and fully equipped<br />

fitness area offering free weights, exercise<br />

cycles, steppers, stair climbers and<br />

rowers; nearby Crown Center that connects<br />

you by glass enclosed walkway to<br />

<strong>IACLEA</strong>’s 47th Annual Conference and<br />

Exposition in Kansas City has everything you<br />

expect to find — great hotel, first class<br />

workshops and speakers, networking,<br />

socializing…<br />

more than 80 shops and restaurants, two<br />

live theaters, movie theater and ice skating<br />

and the international headquarters of<br />

Hallmark Cards, Inc., featuring Kaleidoscope,<br />

Hallmark’s free creative workshop<br />

for kids ages 5 to 12, and Hallmark Visitors<br />

Center, offering 85 years of Hallmark<br />

history.<br />

Workshops<br />

The Clery Act: Department of Education<br />

Compliance Handbook Review<br />

presented by Dolores Stafford will<br />

focus on a four-hour review of the new<br />

Clery Act Compliance Handbook developed<br />

by the U.S. Department of Education.<br />

The DOEd will distribute the handbook<br />

to each institution as soon as it is<br />

completed, but the goal of this training<br />

program is to provide information contained<br />

in the new handbook and to clarify<br />

requirements of the Clery Act that campuses<br />

have struggled with over the years.<br />

U.S. Department of Education representatives<br />

have been invited to participate<br />

in this training session and <strong>IACLEA</strong> is<br />

looking forward to the addition of these<br />

experts to assist in conducting this training<br />

program.<br />

Copies of the final compliance handbook<br />

(or the last available draft version<br />

of the handbook) will be distributed as a<br />

handout for this training session. Please<br />

note: there will only be one copy per<br />

attendee of the handouts and handbook<br />

for those people who pre-register for this<br />

session. <strong>No</strong> extra handouts will be available<br />

during or after the conference.<br />

This session is free to conference attendees<br />

but you must complete the separate<br />

registration form for this session in<br />

order to receive the handbook. The information<br />

and registration form are at<br />

http://www.iaclea.org/conf/05index.htm<br />

The <strong>IACLEA</strong> Weapons of Mass Destruction<br />

Awareness Course for first<br />

responders will be presented on Tuesday,<br />

June 28 from 8:00 a.m.-4:30 p.m.<br />

This eight-hour course is designed for all<br />

campus public safety personnel who<br />

could participate in a response to a WMD<br />

incident. Regardless of your rank or job<br />

title, this course provides important, up<br />

to date information on WMD preparedness.<br />

There is no fee to attend the training.<br />

Upon successful completion participants<br />

will receive a certificate of attendance<br />

and documentation for continuing<br />

education units from Louisiana State University.<br />

The presentation includes properties<br />

of, effects of, and methods of delivery/<br />

dispersal of potential WMD weapons. It<br />

addresses priorities for protection of persons,<br />

environment and property during<br />

WMD incidents. Specifically, it includes<br />

discussion of procedures that campus<br />

public safety personnel can implement<br />

to protect themselves and others as well<br />

Continued on page <strong>35</strong><br />

MARCH/APRIL <strong>2005</strong> / 33


34 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


<strong>IACLEA</strong>’s Annual Conference in Kansas City — Everything You Expect and More<br />

Continued from page 33<br />

as describing decontamination procedures<br />

appropriate for WMD events.<br />

The course is being funded by a grant<br />

from the U.S. Department of Homeland<br />

Security, Office for Domestic Preparedness.<br />

The curriculum was developed by<br />

Louisiana State University and Agricultural<br />

and Mechanical College (LSU) and the International<br />

Association of <strong>Campus</strong> <strong>Law</strong> Enforcement<br />

Administrators (<strong>IACLEA</strong>).<br />

The <strong>Campus</strong> Avenger: Workplace<br />

Violence will be presented by Dr. John<br />

Nicoletti, Police Psychologist, Nicoletti-<br />

Flater Associates and Dr. Sally Spencer-<br />

Thomas, Director, Leadership Development<br />

and Behavioral Health Promotion,<br />

Regis University. After attending this session<br />

participants should be able to develop<br />

a basic understanding of the different<br />

dynamics of workplace violence<br />

prevalent for colleges and universities;<br />

appreciate why colleges are vulnerable<br />

targets for workplace violence; explore<br />

the phases of action related to workplace<br />

violence and develop corresponding intervention<br />

responses; and develop a basic<br />

understanding of effective threat assessment<br />

and disaster management techniques.<br />

The presenters will discuss workplace<br />

violence cases on college campuses<br />

and discuss why campuses are vulnerable.<br />

They will provide intervention techniques<br />

and time to discuss issues on your campus.<br />

Legal Liability and <strong>Campus</strong> Suicide<br />

Case Update is presented by Peter Lake,<br />

Esq. and Professor, Stetson University<br />

College of <strong>Law</strong>. It will include recent developments<br />

in the law regarding suicide<br />

and self inflicted injury and updates on<br />

student wellness, policy initiatives and<br />

university liability trends.<br />

Don Awles, a consultant for the National<br />

Tactical Officers Association, will<br />

present <strong>Campus</strong> Violent Critical Incidents:<br />

Planning and First Response.<br />

This session will address the law enforcement<br />

response to a threat from a lone<br />

individual or a group and the focus will<br />

be on the roles of university law enforcement<br />

officers and university security officers<br />

as first responders. Emphasis will<br />

be placed on active shooter and destructive<br />

device response. Participants in this<br />

workshop will leave with an understanding<br />

of the sources and types of threats of<br />

In times of critical incidents, small CSU<br />

police departments needed to rely on local<br />

law enforcement agencies or borrow<br />

officers from any of the 22 CSU<br />

departments.<br />

mass violence. They will possess an overview<br />

of planning and response options<br />

that will help them in the prevention of,<br />

planning for, and response to acts of mass<br />

violence. You will be shown tools and<br />

resources that could assist in mitigating<br />

threats and minimizing casualties should<br />

such an attack occur. Topics to be discussed<br />

include a brief history of violent<br />

critical incidents at colleges and universities;<br />

current and future threats; interagency<br />

cooperation; site surveys and essential elements<br />

of information; planning and<br />

preparation; recommended procedures<br />

and equipment; active shooters; suicide<br />

bombers; and rapid deployment/immediate<br />

action/instant response.<br />

Strategies for Addressing Racial<br />

and Ethnic Tensions or Conflict on<br />

<strong>Campus</strong> will be presented by Shari Freeman,<br />

Director, Community Relations Service,<br />

U.S. Department of Justice. Ms. Freeman<br />

will focus particularly on CRS training<br />

on Arab, Muslim, and Sikh-American<br />

cultural awareness, providing a short video<br />

training presentation to help law enforcement<br />

personnel when interacting with<br />

university students who are members of<br />

these respective communities. The program<br />

was developed to address growing<br />

tensions and disruptions throughout the<br />

country following the attacks of September<br />

11, 2001. Through this presentation,<br />

campus law enforcement officials will<br />

learn of different strategies to avoid or<br />

address racial conflict or violence on campus.<br />

Moreover, they will gain a basic cultural<br />

understanding of the practices and<br />

protocols of Arab, Muslim, and Sikh communities,<br />

which will help officers serve<br />

the entire campus community better.<br />

Learn how to effectively manage interviews<br />

to get the type of information<br />

you need to make successful hiring decisions<br />

by attending Getting the Right<br />

People on the Bus — Using Targeted<br />

Selection to Attract and Select Top<br />

Performers presented by Steven Healy,<br />

Chief of Police, Princeton University. Participants<br />

will be exposed to the Targeted<br />

Selection Strategy, which recommends a<br />

multi-tiered process that is both affordable<br />

and effective. Attendees will review<br />

the universally accepted “dimensions” for<br />

law enforcement positions and learn how<br />

to uncover appropriate evidence of the<br />

presence of these dimensions through<br />

behavioral interviewing. The workshop<br />

will also cover planning and administering<br />

Targeted Simulations, using the assessment<br />

center methodology.<br />

Jackie McClain, Vice Chancellor for<br />

Human Resources, California State University<br />

System, Office of the Chancellor;<br />

Commander Kirk Gaston, San Francisco<br />

State University Police; and Lt. Bob<br />

McManus, Asst. Commander, San Diego<br />

State University will provide an overview<br />

of human resources issues, training, tactical<br />

command and policy issues during<br />

their workshop: Development of a<br />

Multi Agency Tactical Team. The California<br />

State University System consists of<br />

23 separate campuses with 22 police<br />

departments. The smallest police department<br />

consists of 12 sworn officers and<br />

the largest, 33 officers. In times of critical<br />

incidents, small CSU police departments<br />

needed to rely on local law enforcement<br />

agencies or borrow officers from any of<br />

the 22 CSU departments. The 50 sworn<br />

police officer tactical team referred to as<br />

the Critical Response Unit was formed<br />

from officers from 22 CSU campuses, creating<br />

a highly trained and skilled tactical<br />

unit that responds to CSU natural disasters,<br />

crowd control and dignitary protection<br />

events.<br />

Hoping to form a coalition between<br />

the NCAA and <strong>IACLEA</strong>, Rachel Newman,<br />

Assistant Director of Agent, Gambling and<br />

Amateurism Activities, National Collegiate<br />

Athletic Association will present Sports<br />

Wagering on College <strong>Campus</strong>es. This<br />

session will focus on the issues of gambling<br />

and sports wagering and provide<br />

information regarding the role of the<br />

Agent, Gambling and Amateurism Activities<br />

staff within the NCAA structure. The<br />

results of the NCAA’s 2003 National Study<br />

Continued on page 37<br />

MARCH/APRIL <strong>2005</strong> / <strong>35</strong>


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• Ensure compliance with the Clery Act.<br />

TOLL FREE 1-888-776-9776<br />

www.ppm2000.com<br />

IRIMS ® —Incident Reporting & Investigation Management Software<br />

36 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


<strong>IACLEA</strong>’s Annual Conference in Kansas City — Everything You Expect and More<br />

Continued from page <strong>35</strong><br />

on Collegiate Sports Wagering and Associated<br />

Health Risks will be presented.<br />

The goal of Closed Circuit Television:<br />

Policies, Procedures and Partnerships<br />

that Can Lead to Acceptance<br />

of CCTV on <strong>Campus</strong> presented<br />

by Frederick Gardy, Assistant Chief of<br />

Police, University of Nebraska-Lincoln and<br />

Owen Yardly, Chief of Police, University<br />

of Nebraska-Lincoln is to generate feedback<br />

that can be used to create an operational<br />

model for CCTV supported by<br />

<strong>IACLEA</strong>. The presentation will develop<br />

understanding of the issues you will face<br />

when implementing policies presented<br />

that can assist you when considering a<br />

CCTV network. Discussion will include<br />

implementation of policies and procedures<br />

that standardize equipment; address<br />

faculty, staff and student concerns over<br />

privacy issues; ensure functionality and<br />

expandability; and produce evidentiary<br />

quality videos. The full range of considerations<br />

affecting the decision to implement<br />

CCTV will be discussed with special<br />

attention given to the brief history of<br />

CCTV, purchasing committees, vendor<br />

selection, CCTV networking, systems integration,<br />

purchasing standards, operational<br />

standards, and legal standards.<br />

Community Service Officer Program<br />

will be presented by Barry<br />

Roberson, Chief of Police, Rutgers University<br />

and Commander Daniel Pascale,<br />

Rutgers University. They will provide an<br />

overview of the extensive student CSO<br />

program at Rutgers University. Assignments<br />

include mounted patrol, escorts,<br />

transportation, bus security, CCTV monitoring,<br />

first aid/CPR certifications, CERT<br />

and crime scene preservation.<br />

Julie Friend, Project Director, Office of<br />

Study Abroad, Michigan State University,<br />

and Inspector Mary Johnson, Michigan<br />

State University Police Department will<br />

discuss the creation of an Incident Command<br />

Team for High-level University<br />

Officials to address long-term crisis abroad<br />

in Students, Faculty and Staff in Crisis<br />

Abroad. They will walk participants<br />

through the steps necessary to create a<br />

coordinated effort between the Study<br />

Abroad and Police Department that includes<br />

training police cadets and Study<br />

Abroad staff to respond to hotline calls<br />

and questions. Presenters will distribute<br />

sample intake forms and response procedures.<br />

Additional presentations include:<br />

• Accreditation Overview and Accreditation<br />

Manager Training<br />

(see page 7 for details);<br />

• <strong>Campus</strong> Domestic Violence<br />

Training presented by Malcolm<br />

Adams, Division Chief of the National<br />

Center for <strong>Law</strong> Enforcement Training;<br />

• Random Actor Violence Prevention<br />

by Dan Korem, Korem and Associates;<br />

• Developing and Understanding<br />

Diversity Training for Public<br />

Safety Employees by Eric Cook,<br />

University of Illinois, Urbana-<br />

Champaign and Vanessa Horsman,<br />

University of Illinois, Urbana-<br />

Champaign.<br />

Check out the Weapons of Mass<br />

Destruction Awareness training<br />

classes being offered by <strong>IACLEA</strong><br />

at www.iaclea.org. Click on<br />

Awareness Training/WMD to locate<br />

a class near you or contact<br />

Project Director Tom Hogarty,<br />

thogarty@iaclea.org<br />

Your <strong>Campus</strong> Relies<br />

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All <strong>IACLEA</strong> members now<br />

have access to a searchable<br />

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publications, previously<br />

published <strong>Campus</strong> <strong>Law</strong> Enforcement<br />

Journal articles,<br />

and links to other helpful Web<br />

sites. Check it out in the<br />

Members Only area of the<br />

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www.iaclea.org<br />

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FOG ADVISORS, LLC<br />

Security Management Consultants<br />

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MARCH/APRIL <strong>2005</strong> / 37


President’s Message<br />

Continued from page 2<br />

bring them to—as the information will be<br />

hot off the press! It will be an in-depth<br />

four-hour class focusing on the clarifications<br />

and modifications in the interpretation<br />

of the law that have been made by<br />

the Department of Education and are now<br />

in writing in the new handbook. If you<br />

haven’t noticed by now, I have now<br />

mentioned the Annual Conference<br />

a total of seven times. This is a priceless<br />

marketing ploy to make sure you<br />

don’t forget it. See you in Kansas City!<br />

In 2008, <strong>IACLEA</strong> will celebrate its 50th<br />

anniversary. The plan is to start the celebration<br />

at the end of the Annual Conference<br />

in 2007 so that we will have a full<br />

year of celebratory programs and events<br />

leading up to this once-in-a-lifetime event.<br />

How good can a regional conference<br />

be? How about the highly successful<br />

<strong>IACLEA</strong> – Southeast Regional Conference<br />

held in New Orleans, Louisiana? The conference<br />

started the day after Fat Tuesday<br />

in the City of Mardi Gras. As one might<br />

expect, attendance was very good. In<br />

addition, our host Director Ken Dupaquier,<br />

Tulane University, ran an excellent program<br />

of presentations and made everyone<br />

attending feel like we were locals to<br />

New Orleans. As we all learned from Ken,<br />

“laissez les bon temps roulez” (let the<br />

good times roll). The FBI identity theft<br />

program and the Taser demonstration program<br />

were two of best presentations I<br />

can remember. Thank you Ken<br />

Dupaquier!<br />

In <strong>No</strong>vember 2004, <strong>IACLEA</strong> and IACP<br />

were invited by the U.S. Department of<br />

Justice COPS Office to convene with a<br />

group of law enforcement, government<br />

officials and national educators in Baltimore,<br />

Maryland to hold a National Summit<br />

on <strong>Campus</strong> Public Safety. The event<br />

was hosted by the Mid-Atlantic Regional<br />

Community Policing Institute (MARCPI)<br />

at Johns Hopkins University. <strong>IACLEA</strong> and<br />

IACP, University and College Police Section<br />

were the most prominently represented<br />

groups. <strong>No</strong>t to be left out were<br />

our friends from the Department of<br />

Homeland Security Office of State and<br />

Local Government Coordination and<br />

Preparation. The Summit was facilitated<br />

by John Firman, IACP Director of Research<br />

and a final report of the Summit is<br />

being prepared for the COPS Office by<br />

Johns Hopkins University’s Division of<br />

Public Safety Leadership. One of the key<br />

outcomes of the Summit was the suggestion<br />

to establish a National Center for <strong>Campus</strong><br />

Public Safety. Such an idea was already<br />

on the radar within <strong>IACLEA</strong>; however,<br />

this type of suggestion and attention<br />

will move us along at a much quicker<br />

rate. It really places <strong>IACLEA</strong> at the cutting<br />

edge of 21st century campus law enforcement<br />

and security. I plan to ask for<br />

Board of Director and Association endorsements<br />

of the final report and the establishment<br />

of the National Center for <strong>Campus</strong><br />

Public Safety.<br />

As a gesture of Association support, I<br />

submitted a letter of congratulations to<br />

Judge Michael Chertoff when he was confirmed<br />

as the new Secretary for U.S. Department<br />

of Homeland Security and to<br />

The Honorable Alberto R. Gonzales when<br />

he was confirmed as the new Attorney<br />

General, U. S. Department of Justice. Both<br />

of these gentlemen are in critical government<br />

positions that will have an impact<br />

on how we conduct business in the field<br />

of campus public safety.<br />

I would like to bring to your attention<br />

an individual from <strong>IACLEA</strong> that I have<br />

known for as many years as she has been<br />

a member. Her name is Susan Riseling<br />

and she is the Chief of the University of<br />

Wisconsin-Madison Police Department.<br />

Why is it important that you get to know<br />

this individual? Sue will be running for the<br />

Vice President-at-Large at the <strong>2005</strong> IACP<br />

conference in Miami. Many of our <strong>IACLEA</strong><br />

members are also members of the University<br />

and College Section of IACP.<br />

Whatever we can do to get Sue elected,<br />

we need to do. Thank you, Susan Riseling<br />

for always moving the bar higher for our<br />

membership.<br />

In December, <strong>IACLEA</strong> was invited to<br />

participate in the Department of Homeland<br />

Security Advisory Committee to the<br />

National Center for State and Local <strong>Law</strong><br />

Enforcement Training. (see article page<br />

8) <strong>IACLEA</strong> is now forging a partnership<br />

with the National Center to deliver training<br />

at our Kansas City Conference. We<br />

are seeking additional opportunities for<br />

our membership to benefit from training<br />

offered by the National Center. Malcolm<br />

Adams, Division Chief, State and Local<br />

Programs Division has been most helpful<br />

in this process. Serving as the point position<br />

for this project was Steve Rittereiser,<br />

Mountain Pacific Regional Director. Thank<br />

you Steve for the 150% you give to our<br />

organization.<br />

See you in Kansas City!<br />

Join Us in Kansas City<br />

for <strong>IACLEA</strong>’s<br />

47th Annual Conference<br />

June 25-29, <strong>2005</strong><br />

Links to area attractions<br />

have been posted on the<br />

<strong>IACLEA</strong> Web Site:<br />

www.iaclea.org<br />

GOT NEWS?<br />

Have you received an award, been<br />

interviewed by the media, moved<br />

into new office space, retired,<br />

accepted a new job, received a<br />

promotion, received accreditation for<br />

your department, or anything else<br />

that might interest other <strong>IACLEA</strong><br />

members?<br />

We want to hear<br />

about it and<br />

tell your colleagues<br />

about it.<br />

Mail the information (and photos) to:<br />

Karen E. Breseman, Managing Editor,<br />

<strong>Campus</strong> <strong>Law</strong> Enforcement Journal,<br />

<strong>IACLEA</strong>, 342 <strong>No</strong>rth Main Street, West<br />

Hartford, CT 06117-2507 or email to<br />

kbreseman@iaclea.org<br />

38 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


Strategic Planning Group Focuses on Domestic Preparedness Training Needs<br />

Continued from page 8<br />

Close coordination should be established<br />

and maintained with local and<br />

state counterparts, federal agencies<br />

(including the FBI and Joint Terrorism<br />

Task Forces, Department of<br />

Homeland Security (DHS), Federal<br />

Emergency Management Agency<br />

(FEMA), and Bureau of Alcohol, Tobacco,<br />

Firearms and Explosives<br />

(ATF)), and state Offices of Emergency<br />

Management.<br />

• <strong>Campus</strong> law enforcement officials<br />

need to establish and train on the issue<br />

of “who’s in charge” of a scene.<br />

Under Congressional mandate, the<br />

FBI will continue to have the lead<br />

regarding law enforcement investigation<br />

of terrorist-related incidents.<br />

However, campus law enforcement<br />

will have immediate and continuing<br />

campus venue responsibilities and<br />

coordinate with other responding assets<br />

and agencies, including the FBI.<br />

• Future training must be driven by<br />

identified developing trends and<br />

techniques. <strong>Campus</strong> law enforcement<br />

should be plugged in to the development<br />

of emerging trends and should<br />

be actively involved in identifying<br />

emerging threats, which in turn<br />

should drive the focus of training.<br />

• All crisis management/emergency<br />

response plans must be tested and<br />

exercised on a multi-tiered basis<br />

(table top, command post, full field/<br />

field training exercises). Training<br />

should include the executive officers<br />

of the campus.<br />

• Exercises should include all appropriate<br />

and affected agency representatives<br />

(campus administration, law<br />

enforcement, facilities, academic, logistics,<br />

etc.).<br />

• Approach to training should be “all<br />

hazards” in nature, to address response<br />

to terrorist incident, but also<br />

to include ability to respond to natural<br />

disasters and other events.<br />

• Training should be standardized in<br />

concepts, yet tailored to the unique<br />

characteristics of each campus and<br />

address its critical infrastructure, ethnic/cultural/exchange<br />

students, and<br />

programs that might garner the focus<br />

of international or domestic terrorist<br />

groups.<br />

• Immediate near-focus should be on<br />

campus preparedness threat assessments<br />

that identify potential threat<br />

elements, the nature of the threat,<br />

vulnerabilities of campus assets, and<br />

types of threat elements.<br />

The subcommittee also heard presentations<br />

from Georgeann C. Rooney of the<br />

U.S. Secret Service, Paul M. Plaisted of<br />

Justice Planning Management Associates,<br />

Inc., and Brigadier Gen. Simon Perry of<br />

the Israeli Police and Ministry of Public<br />

Security.<br />

Rooney, who is a threat assessment<br />

specialist with the U.S. Secret Service’s<br />

national threat assessment center, gave<br />

Continued on page 40<br />

MARCH/APRIL <strong>2005</strong> / 39


Strategic Planning Group Focuses on Domestic Preparedness Training Needs<br />

Continued from page 39<br />

an overview of the Safe School Initiative.<br />

This initiative is a joint study with the U.S.<br />

Department of Education of school<br />

shootings in elementary and secondary<br />

schools in the U.S.<br />

Plaisted gave a demonstration of an<br />

online learning tool developed by his<br />

company. The online tool allows local<br />

agencies to administer online classes and<br />

maintain records of students’ completion<br />

of courses, as well as grades. Classes are<br />

generally one hour in duration and can<br />

be stopped and started again at a student’s<br />

convenience. An online test is taken to<br />

gauge the student’s grasp of the material.<br />

Perry gave an overview of the structure<br />

of the Israeli Police, which has primary<br />

operational responsibility within the<br />

borders of the State of Israel to protect<br />

the public against terrorist activity. Perry<br />

stressed the importance of operational<br />

Letter to the Editor<br />

Continued from page 4<br />

try, budgeting for the annual conference<br />

was a wise investment for me and my<br />

university.<br />

Perhaps my one claim to <strong>IACLEA</strong> fame<br />

was serving with Jerry Witsil (Princeton)<br />

as a two-man committee appointed by<br />

the Board of Directors to interrogate Peter<br />

Berry on the Rutgers campus as a candidate<br />

for the position of Executive Secretary.<br />

As I view the growth and development<br />

of the Association from that day<br />

to this, it is evident that the team of Ochs<br />

and Witsil made a wise decision when<br />

recommending to the Board that this<br />

young man from Connecticut be hired.<br />

Since retiring in 1988 I remain an avid<br />

CLEJ reader, and am impressed with the<br />

articles discussing the techniques that have<br />

been developed and implemented by<br />

dedicated public safety directors to upgrade<br />

and improve their programs. The <strong>IACLEA</strong><br />

training programs, strategic plan, information<br />

services, publications, video workshops,<br />

and special training programs have had a<br />

vital role to help public safety assume its<br />

earned and deserved position as a vital<br />

member of a university’s administration.<br />

It appears that the protests,<br />

demonstrations, teach-ins, sit-ins, building<br />

readiness and public cooperation in combating<br />

and preventing terrorism. “The<br />

public needs to know who to call when<br />

they see something [suspicious],” he said.<br />

“They need to know also that when they<br />

call, someone is going to listen and follow<br />

up…Students and faculty have to<br />

know they have someone to talk to when<br />

there’s a problem.”<br />

In terms of resources, law enforcement<br />

agencies need to conduct threat assessments<br />

to determine all foreseeable scenarios<br />

and invest in manpower and technology<br />

to deter terrorism, he said.<br />

The subcommittee, chaired by Thomas<br />

P. Carey, director of security and<br />

public safety at Bates College in Lewiston,<br />

Maine, plans to conduct additional research<br />

and survey <strong>IACLEA</strong> members and<br />

others to determine current and future<br />

training needs in domestic preparedness.<br />

take-over, and the more violent actions<br />

associated with campus public safety<br />

during the Viet Nam era have passed.<br />

However, the crimes associated with any<br />

community continue, if not increase, on<br />

many campuses. The professional<br />

advancement and achievements of<br />

campus security and police officers have<br />

met these challenges with distinction and<br />

reflect why public safety is no longer an<br />

obscure campus agency. The 16 years of<br />

being a “has been” have increased my<br />

respect and admiration for the men and<br />

women who are the current leaders in<br />

this proud profession.<br />

<strong>IACLEA</strong>, the glue that unites campus<br />

public safety programs, has enjoyed and<br />

will continue to enjoy unlimited success<br />

as its leaders and members are dedicated<br />

to assure that the Association never fails<br />

to meet its core purpose: “To represent<br />

and promote campus public safety.” Being<br />

confident that this will happen, it is<br />

more than evident that campus public<br />

safety has been recognized and accepted<br />

as a superior law enforcement profession.<br />

Bob Ochs, Honorary Member, <strong>IACLEA</strong><br />

Wilmington, NC<br />

<strong>IACLEA</strong> STORE<br />

NOW OPEN FOR BUSINESS<br />

<strong>IACLEA</strong> Logo Apparel<br />

and Accessories<br />

<strong>No</strong>w available to <strong>IACLEA</strong> members<br />

online, http://www.iaclea.org, in the<br />

Members Only area.<br />

<strong>Campus</strong> Safety<br />

and Security<br />

Is Our Business . . .<br />

Let Us Help You Improve<br />

Your Institution’s<br />

Effectiveness<br />

LEMAP is a program sponsored<br />

by <strong>IACLEA</strong> for the purpose of<br />

providing management consultation<br />

and technical assistance<br />

to association members and<br />

non-member campuses.<br />

For More Information on<br />

the Program<br />

Contact Tessa Wilusz O’Sullivan at<br />

the <strong>IACLEA</strong> Headquarters,<br />

(860) 586-7517 Ext. 521 or by<br />

email at tosullivan@iaclea.org.<br />

To discuss the scope of your<br />

review, contact our LEMAP<br />

Coordinator, John Carpenter,<br />

directly at (619) 594-6905 or email<br />

at carpenter@sdsu.edu.<br />

40 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal


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42 / <strong>Campus</strong> <strong>Law</strong> Enforcement Journal

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