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PILOT REPORT<br />

O<br />

perator Survey:<br />

<strong>Piaggio</strong> <strong>P180</strong> <strong>Avanti</strong><br />

Turbofan-like performance, miserly fuel<br />

consumption and excellent passenger comfort<br />

don’t guarantee initial sales success.<br />

By FRED GEORGE<br />

June 1994, Document No. 3000 (4 pages)<br />

Rinaldo <strong>Piaggio</strong> S.p.A. is the builder of an airplane that<br />

is legitimately ranked among the most technically<br />

advanced turboprop business aircraft in the world. If<br />

there were any doubt as to this reality, one needs only<br />

to pick up B/CA’s Planning & Purchasing Handbook<br />

and thumb through the business aircraft charts.<br />

The numbers in those tables tell the story. The <strong>Piaggio</strong><br />

<strong>P180</strong> <strong>Avanti</strong>’s 392 KTAS maximum cruise speed is<br />

more than 50 knots faster than the closest turboprop<br />

competitor, and it’s 100 knots faster than many others.<br />

The <strong>Avanti</strong>’s speed and altitude performance are more<br />

comparable to the Cessna Citation II’s numbers than to<br />

any other turboprop’s. The <strong>Avanti</strong>, however, offers passengers<br />

a cabin with a cross section that’s nearly identical<br />

to the Dassault Falcon 50’s, and interior sound levels<br />

that are among the lowest ever achieved in business aircraft<br />

regardless of engine design. It also weighs thousands<br />

of pounds less than any other business aircraft with<br />

comparable interior space.<br />

The <strong>Avanti</strong> might seem to be more in the league of<br />

turbofan business aircraft than it is in the turboprop<br />

class; that is, until the fuel truck finishes topping off the<br />

tanks. At that point the <strong>P180</strong> is in a league of its own,<br />

because it burns less than half the fuel of many fanjet<br />

competitors—especially those having comparable<br />

cabin volume. Indeed, no other twin turboprop listed in<br />

our May Handbook can beat the <strong>Avanti</strong>’s fuel miserliness,<br />

except for the 214-knot Partenavia Victor.<br />

<strong>Piaggio</strong> didn’t achieve this excellent blend of performance,<br />

comfort and economy by using exotic materials<br />

or unproven engines, or by cutting corners on systems.<br />

Instead, the firm launched an all-out assault on airframe<br />

drag and weight, using some of the most advanced<br />

design computers and wind tunnels in the aerodynamic<br />

engineering arsenal. <strong>Piaggio</strong> deliberately chose lowrisk,<br />

proven-technology engines, avionics and composite<br />

applications to make the aircraft a model of<br />

dependability.<br />

<strong>P180</strong> DEVELOPMENT HISTORY<br />

The research and development campaign began in<br />

1979, long before Rinaldo <strong>Piaggio</strong> announced the<br />

<strong>P180</strong> program at the October 1983 NBAA Convention.<br />

By the time the aircraft received type certification<br />

from the Registro Aeronautico Italiano and the FAA in<br />

1990, the firm had invested $150 million and 11 years<br />

in the program, including more than 4,600 hours of<br />

wind-tunnel testing.<br />

<strong>Piaggio</strong>’s <strong>P180</strong> sales record, however, has been less<br />

than spectacular.<br />

A U.S. customer took delivery of the first production<br />

aircraft, Serial Number 1004, in October 1990.<br />

Buoyed by the initial excitement of the business aircraft<br />

market, the firm started building one aircraft per month.<br />

By mid 1992, however, sales slowed and the production<br />

rate fell. Serial Numbers 1029 and 1030 will roll<br />

off the assembly line in the middle of this year.<br />

Here is an aircraft that the trade press loves to praise.<br />

COPYRIGHT 1995 THE MCGRAW-HILL COMPANIES, INC. ALL RIGHTS RESERVED


P ilot<br />

Report<br />

Virtually every aviation publication has raved about the<br />

<strong>Avanti</strong>’s performance, efficiency and docile handling<br />

characteristics, as well as its cabin accommodations,<br />

lack of vibration and exceptionally low noise levels.<br />

So, why have so few <strong>Avanti</strong>s been sold? It is logical<br />

to wonder if <strong>Piaggio</strong> will ever recoup its investment, let<br />

alone make a profit on the <strong>P180</strong> venture.<br />

In an attempt to discover why more customers haven’t<br />

signed sales contracts (among other things), we decided<br />

to ask U.S. and European operators about their<br />

experiences with the aircraft.<br />

OPERATORS’ COMMENTS<br />

With only 14 aircraft in service worldwide, including<br />

the North American factory demonstrator, we had to be<br />

careful not to jump to hasty conclusions based on our<br />

small sample size. Patterns to the responses did emerge<br />

as the interviews progressed, however.<br />

The North American operators—all but one of whom<br />

are successful entrepreneurs—wanted to be at what<br />

they perceived as the cutting edge of turboprop business<br />

aircraft technology. “Someone had to buy the first<br />

CD player, and someone had to buy the first <strong>Avanti</strong>,”<br />

explained one operator. We heard similar comments<br />

from other North American operators, most of whom<br />

operate the <strong>Avanti</strong> as their sole business aircraft.<br />

One North American buyer sold his Sabreliner 65<br />

when he acquired the <strong>P180</strong>. Another operator, upgrading<br />

from a Beech Super King Air 200, briefly eyed the<br />

Beech Starship 2000A but then opted for the <strong>Avanti</strong>—<br />

partly because of its 57-knot maximum speed advantage.<br />

In contrast, the Europeans had somewhat more pragmatic<br />

reasons for buying the <strong>Avanti</strong> <strong>P180</strong>. They are<br />

mainly multiple aircraft operators with fleets of charter aircraft,<br />

and for them, overall operating economy vies with<br />

advanced technology as the top attraction to the aircraft.<br />

Performance and quality were high on the list of priorities<br />

expressed by all <strong>Avanti</strong> operators. We heard plenty<br />

of praise for <strong>Piaggio</strong>’s high standards of fit and finish<br />

from both sides of the Atlantic. They frequently mentioned<br />

the Citation II, the Beechjet 400A and the Learjet<br />

35A as their second choice. A few also considered<br />

Beech Super King Air 200s, 300s and 350s prior to<br />

deciding on the <strong>Avanti</strong>.<br />

Pilots commended the <strong>Avanti</strong> for its stability, lithe handling<br />

qualities and exceptionally low cockpit noise<br />

level. They specifically mentioned the aircraft’s avionics<br />

and engine reliability.<br />

“Collins in the panel; Pratt & Whitney on the<br />

engines,” one pilot said concisely, as if to imply he<br />

could ask for no more.<br />

The average trip profile flown by most North American<br />

operators—300 to 350 miles—closely resembles<br />

the typical turboprop flight. In contrast to other turboprops,<br />

though, such trips take only 50 minutes to one<br />

hour. One operator quipped, “My chairman complains<br />

now he doesn’t have time to open his briefcase<br />

between takeoff and landing.”<br />

On longer trips, North American operators report the<br />

aircraft cruises at 365 to 385 knots. The European<br />

respondents reported cruise speeds of 340 to 360<br />

KTAS, with some saying they push the aircraft up to<br />

380 knots on longer flights.<br />

Most operators told us that distances of 1,000 to<br />

1,100 miles are the longest they are comfortable flying,<br />

mainly because of the need to carry enough fuel for<br />

prolonged low altitude cruising mandated by ATC, and<br />

also for IFR weather reserves. Under optimum conditions,<br />

however, they would stretch the flight plan to<br />

1,250 to 1,400 miles, operators said, while cruising at<br />

FL 370 to FL 390—data which confirm the manufacturer’s<br />

advertised performance numbers.<br />

“The <strong>Avanti</strong> meets or exceeds our performance<br />

expectations,” proclaimed one chief pilot in the United<br />

States, essentially summing up the comments we heard<br />

from other <strong>Avanti</strong> operators.<br />

The aircraft’s high-speed, high-altitude performance is<br />

accompanied by excellent fuel efficiency. Operators<br />

report fuel flows of 550 pph at 350 knots and 600 pph<br />

at 360 to 385 knots. Even at its maximum cruise speed<br />

of 392 KTAS at FL 280, the <strong>Avanti</strong> burns less than 800<br />

pph, according to the aircraft flight manual. Fuel efficiency<br />

is more than a laudable technical achievement<br />

to Europeans and others outside of the United States.<br />

It’s a matter of economic necessity.<br />

<strong>Avanti</strong> operators fly 400 to 500 hours per year on<br />

average, although there is plenty of spread from the<br />

median. Most fly the aircraft with two pilots, but some<br />

non-commercial operators occasionally use the copilot’s<br />

seat to accommodate an extra passenger.<br />

The average passenger load is four to five people,<br />

but it is not unusual for <strong>Avanti</strong> operators to fill all the<br />

seats in the cabin because of the ample space. One<br />

North American FAR Part 91 operator, for example,<br />

said that his firm seldom flies the aircraft with less than<br />

six passengers on board.<br />

Operators also like the aircraft’s 44-cubic-foot, aft<br />

external luggage compartment with its left side rear<br />

door. This configuration permits baggage to be loaded<br />

and unloaded with the right engine operating, a great<br />

benefit during quick turnarounds.<br />

Some Europeans also considered the <strong>Avanti</strong>’s greenplanet<br />

ecological appeal one of its best features, particularly<br />

in the charter market. The <strong>P180</strong> simply consumes<br />

far less fossil fuel and emits a fraction of the combustion<br />

pollutants of most other business aircraft, giving it a<br />

competitive edge in the increasingly environmentally<br />

aware European air taxi market.<br />

COPYRIGHT 1995 THE MCGRAW-HILL COMPANIES, INC. ALL RIGHTS RESERVED


P ilot<br />

Report<br />

Passengers like the <strong>P180</strong>’s interior spaciousness, lack<br />

of vibration and low sound level. Many operators said<br />

that the <strong>Avanti</strong> is at least as quiet as most turbofan business<br />

aircraft and clearly without equal among turboprops.<br />

One claimed that the <strong>P180</strong> is “the quietest<br />

aircraft we’ve ever flown.”<br />

When comparing the <strong>Avanti</strong> to other aircraft, one<br />

East European charter operator said, “Our competition<br />

operates a [conventional turboprop], but our <strong>P180</strong> is<br />

the aircraft that 80 percent of the clients prefer.”<br />

NEEDED IMPROVEMENTS<br />

Almost every clean-sheet design aircraft goes through<br />

some growing pains, and the <strong>Avanti</strong> is no exception.<br />

<strong>Piaggio</strong>, though, has established an overall superb reputation<br />

for <strong>P180</strong> product support in North America and<br />

Europe, according to operator comments. One German<br />

operator singled out Fritz Winkler of Winair in<br />

Flughafen, Germany, commending him for his outstanding<br />

after-sales support.<br />

Specifically, operators griped about the lack of<br />

range/payload flexibility in early models. Those aircraft<br />

could carry people or fuel, but not as much as was<br />

needed of both on the same trip. The <strong>P180</strong> originally<br />

was certified with a 10,900-pound maximum ramp<br />

weight and a MGTOW of 10,810 pounds. With a<br />

BOW of 7,700 pounds, the payload with a 2,650-<br />

pound maximum fuel load was a scant 550 pounds,<br />

equivalent to approximately three passengers with light<br />

baggage.<br />

Later, a paperwork change bumped the MGTOW up<br />

390 pounds. <strong>Piaggio</strong> now offers Service Bulletin 80-<br />

0023, which beefs up the landing gear structure and<br />

attachment points, among other changes, thereby<br />

allowing the MGTOW to be increased to 11,550<br />

pounds. This change more than doubles the payload<br />

with maximum fuel as compared to the original<br />

MGTOW. The aircraft can now accommodate six passengers,<br />

each with a baggage allowance of more than<br />

30 pounds. The range/payload flexibility of SB 80-<br />

0023 should put an end to operator complaints about<br />

this problem.<br />

Many operators told B/CA that they are becoming<br />

impatient waiting for the anti-lock brake system (ABS) to<br />

be certified. ABS brakes are scheduled to be part of SB<br />

80-0023, and <strong>Piaggio</strong> plans to have the system certified<br />

by the end of this year.<br />

Earlier models also experienced frequent nosewheel<br />

steering malfunctions. <strong>Piaggio</strong> responded by redesigning<br />

a nosewheel steering printed circuit board that,<br />

according to the firm, solves the problem.<br />

Pilots also complained that at high altitudes, when the<br />

cabin temperature is comfortable, the cockpit is cold. If<br />

they increase the heat, the pilots are toasty but the passengers<br />

are roasted. <strong>Piaggio</strong> now offers SB 80-0047, an<br />

improved cabin air duct distribution system, that helps to<br />

stabilize the temperature throughout the pressure vessel.<br />

Interiors are now being installed so that the right air duct<br />

isn’t pinched by the cabinetry. The change improves the<br />

air flow throughout the cabin, thereby lessening the temperature<br />

differential from front to rear. Still, some operators<br />

would like dual-zone temperature controls.<br />

Some <strong>Avanti</strong> owners remarked that the fuel filters clog<br />

frequently, requiring replacement. <strong>Piaggio</strong> claims that<br />

with the exception of the first production aircraft, fuel filter<br />

clogging is related to fuel contamination rather than<br />

a design or manufacturing problem.<br />

Some European operators didn’t like having to use an<br />

anti-icing additive with the fuel. One pointed out that<br />

single-point refueling is only possible when using fuel<br />

that’s pre-blended with anti-icing additive. Otherwise, it<br />

must be blended into the fuel at the refilling port using<br />

an aerosol can.<br />

Late in the interview process, we uncovered a major,<br />

long-term maintenance challenge for operators. <strong>Piaggio</strong><br />

has determined through accelerated fatigue testing that<br />

the <strong>Avanti</strong>’s wings must be removed at 1,750 hours to<br />

inspect the forward spar attachment for cracks. The firm<br />

recommends installing a reinforcing plate during the<br />

wing-spar inspection to increase the inspection interval<br />

to 3,500 hours.<br />

Here’s the problem: <strong>Piaggio</strong> requires that the aircraft<br />

be returned to its Genoa factory for the wing inspection—a<br />

mandate that at least one North American<br />

operator finds untenable. <strong>Piaggio</strong> is currently negotiating<br />

this requirement with operators, and may change its<br />

policy to allow the inspection to be done locally. The<br />

matter had not been resolved at press time, however.<br />

Some operators say that even without the 1,750-hour<br />

factory wing-attachment inspection, the aircraft has an<br />

otherwise relatively high maintenance cost per flight<br />

hour. <strong>Piaggio</strong>, on the other hand, claims that the <strong>Avanti</strong>’s<br />

maintenance costs are no higher than those for a<br />

Super King Air 200.<br />

Operators brought up a few other, comparatively<br />

minor complaints: cabin door too small; too many fasteners<br />

in the engine cowls; difficult cowl removal; and<br />

poor quality flight and maintenance manuals. (This last<br />

has been greatly improved through desktop publishing<br />

advances).<br />

THE AVANTI’S FUTURE<br />

“Building a better mousetrap doesn’t mean people will<br />

beat a path to your door,” reflected one <strong>Piaggio</strong> executive<br />

regarding the checkered sales history of the <strong>Avanti</strong><br />

in North America. If performance, fuel economy, passenger<br />

comfort and technological innovation were the<br />

only factors involved in the business aircraft purchase<br />

COPYRIGHT 1995 THE MCGRAW-HILL COMPANIES, INC. ALL RIGHTS RESERVED


P ilot<br />

Report<br />

decision, <strong>Avanti</strong> sales figures might be expected to be<br />

higher than they are.<br />

North American <strong>Avanti</strong> operators, though, told us that<br />

most business aircraft operators also place great importance<br />

on the extent and scope of a manufacturer’s support<br />

infrastructure, plus the size and history of the<br />

model fleet. The operators said that many people don’t<br />

want to risk a lapse in product support because there<br />

are so few <strong>Avanti</strong>s in the field and comparatively few<br />

service centers.<br />

There is a second factor inhibiting <strong>Avanti</strong> sales. Some<br />

people hesitate to be the first to own what some might<br />

view as a radically new aircraft design that instantly<br />

identifies the owner to their business competitors and<br />

the local aviation cognoscenti. Many buyers prefer the<br />

anonymity of a Beech, Citation, Hawker or Learjet—aircraft<br />

whose large numbers help cloak an operator’s<br />

identity. Finally, many U.S. operators with a “Buy American”<br />

mentality view the <strong>Avanti</strong> as being an “Italian”<br />

aircraft. In truth, North American firms manufacture 80<br />

percent of the aircraft—including its engines, propellers,<br />

avionics and composite secondary structure.<br />

One key to the future of the <strong>Avanti</strong> may be large fleet<br />

contracts, such as the one <strong>Piaggio</strong> is currently negotiating<br />

with the U.S. Air National Guard. The firm already<br />

has had some limited success with fleet sales, with deliveries<br />

of six aircraft to the Italian government scheduled<br />

for this year and five more to a French charter operator.<br />

Since other manufacturers’ corporate aircraft sales to<br />

individual business and commercial operators have<br />

been boosted by government fleet contracts, a large<br />

fleet buy would assure potential buyers that <strong>Piaggio</strong> has<br />

a long-term commitment to the aircraft.<br />

Another key to the <strong>P180</strong>’s future success could be a<br />

large escalation in the price of jet fuel. A hike in fuel costs<br />

might curb the appeal of competitively priced, used business<br />

jets and cause buyers to reassess their priorities.<br />

Dr. Rinaldo <strong>Piaggio</strong>, president and chief executive officer<br />

of the firm bearing his name, told B/CA in 1993 that<br />

the “<strong>Avanti</strong> fleet has yet to achieve critical mass,” referring<br />

to the <strong>P180</strong>’s lack of sales momentum and sparse<br />

numbers in the business aircraft community. Undoubtedly,<br />

this is the toughest obstacle the <strong>Avanti</strong> faces in the<br />

market. If <strong>Piaggio</strong> succeeds in selling sizable blocks of<br />

aircraft to fleet operators, then market synergy could spur<br />

sales activity. Once that happens, <strong>Piaggio</strong> may build the<br />

brand loyalty that seems to be an essential element in the<br />

formula for sales success enjoyed by some of the other<br />

business aircraft manufacturers.<br />

Until then, the <strong>Piaggio</strong> <strong>P180</strong> <strong>Avanti</strong> will have to struggle<br />

in the market by singing the praises of its own merits:<br />

exceptional turboprop performance, a capacious and<br />

quiet cabin, and virtually unmatched fuel efficiency.<br />

B/CA<br />

COPYRIGHT 1995 THE MCGRAW-HILL COMPANIES, INC. ALL RIGHTS RESERVED

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