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Nokia IP100 Series Installation Guide - Check Point

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<strong>Nokia</strong><br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

Part Number: 45-0445-001 Rev A<br />

October 2000<br />

<strong>Nokia</strong><br />

313 Fairchild Drive<br />

Mountain View, CA 94043-2215<br />

1-650-625-2000<br />

info@iprg.nokia.com


COPYRIGHT<br />

© 2000 <strong>Nokia</strong> Corporation All rights reserved.<br />

Rights reserved under the copyright laws of the United States.<br />

RESTRICTED RIGHTS LEGEND<br />

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in<br />

Technical Data and Computer Software clause at DFARS 252.227-7013.<br />

IMPORTANT NOTE TO USERS<br />

This software is provided by <strong>Nokia</strong> Corporation as is and any express or implied warranties, including, but not limited to, the<br />

implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall <strong>Nokia</strong> Corporation be<br />

liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement<br />

of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability,<br />

whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software,<br />

even if advised of the possibility of such damage.<br />

<strong>Nokia</strong> reserves the right to make changes without further notice to any products herein to improve reliability, function, or design.<br />

TRADEMARKS<br />

<strong>Nokia</strong> is a registered trademark of <strong>Nokia</strong> Corporation.<br />

Other products mentioned in this document are trademarks or registered trademarks of their respective holders.<br />

ii<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


COMPLIANCE STATEMENTS<br />

This hardware complies with the standards listed in this section.<br />

Emission Standards<br />

FCC Part 15 Class B<br />

EN55022B, EN50082-1 (1977)<br />

IEC 1000-4-2<br />

IEC 1000-4-3<br />

IEC 1000-4-4<br />

IEC 1000-4-5<br />

IEC 1000-4-6<br />

IEC 1000-4-11<br />

US and Canada<br />

European Community (CE)<br />

European Community (CE)<br />

European Community (CE)<br />

European Community (CE)<br />

European Community (CE)<br />

European Community (CE)<br />

European Community (CE)<br />

Safety Standards<br />

UL1950<br />

CUL/CSA 22.2 NO 950-M93<br />

EN60950:1992, A1, A2:1993, A3:1995, A4:1997, All:1998<br />

EN60950<br />

US<br />

Canada<br />

European Community (CE)/TUV<br />

Japanese National Deviation<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

iii


NOKIA CONTACT INFORMATION<br />

Corporate Headquarters<br />

E-mail: info@iprg.nokia.com<br />

Web Site: www.nokia.com<br />

Telephone: 1-888-477-4566 or 1-650-625-2000<br />

Fax: 1-650-691-2170<br />

Mail Address: <strong>Nokia</strong> Corporation<br />

313 Fairchild Drive<br />

Mountain View, California 94043-2215<br />

USA<br />

Regional Contact Information<br />

Americas Europe Asia-Pacific<br />

Tel: 1-877-997-9199 Tel: 00800 5543 1816 Tel: +358 9 692 7156<br />

Outside USA and Canada: +1 512-437-7089 or 1+49 231 754 6011<br />

E-mail: info.ipnetworking_americas@nokia.com E-mail: info.ipnetworking_emea@nokia.com E-mail:info.ipnetworking_apac@nokia.com<br />

<strong>Nokia</strong> Corporation<br />

<strong>Nokia</strong> NTC, UK/Heathrow<br />

313 Fairchild Drive 2 Heathrow Blvd.<br />

Mountain View, CA 94043-2215<br />

284 Bath Road<br />

USA Heathrow<br />

Middlesex UP7 ODQ<br />

England<br />

<strong>Nokia</strong> Customer Support<br />

Website:<br />

E-mail:<br />

http://support.nokia.com<br />

tac.support@nokia.com<br />

Americas (except Canada)<br />

Voice: 1-888-477-9824 or 1-650-625-2525<br />

Fax: 1-650-625-2903<br />

Canada<br />

Voice: 1-888-361-5030 or 1-613-271-6721<br />

Fax: 1-613-271-8782<br />

Europe<br />

Voice: +44 (0) 208-564-8100<br />

Fax: +44 (0) 208-897-0674<br />

Asia-Pacific<br />

Voice: +65-7232999<br />

Fax: +65-7232897<br />

iv<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Contents<br />

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix<br />

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x<br />

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi<br />

About the <strong>Nokia</strong> <strong>IP100</strong> <strong>Series</strong> NAP. . . . . . . . . . . . . . . xi<br />

<strong>IP100</strong> <strong>Series</strong> NAP Product Documentation . . . . . . . .xii<br />

Other Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii<br />

Voyager Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii<br />

Conventions Used in This <strong>Guide</strong> . . . . . . . . . . . . . . . . xiii<br />

CHAPTER 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

Organization of <strong>Installation</strong> <strong>Guide</strong>. . . . . . . . . . . . . . . . .2<br />

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3<br />

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4<br />

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5<br />

Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6<br />

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7<br />

Site Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9<br />

CHAPTER 2 Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . .11<br />

Placement of <strong>IP100</strong> <strong>Series</strong> NAP . . . . . . . . . . . . . . . . . .12<br />

By Itself on Desk or Table . . . . . . . . . . . . . . . . . . . . .12<br />

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12<br />

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13<br />

Connecting the <strong>IP100</strong> <strong>Series</strong> . . . . . . . . . . . . . . . . . . . . .16<br />

Step 1—Connecting the NAP to a Power Source.16<br />

Step 2—Connecting a Console . . . . . . . . . . . . . . . . .17<br />

Step 3—Connecting the NAP to a Network. . . . . .18<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

v


Contents<br />

Using an External Modem . . . . . . . . . . . . . . . . . . . . . . .19<br />

Step 1—Connecting a Modem . . . . . . . . . . . . . . . . . .19<br />

Step 2—Configuring a Modem . . . . . . . . . . . . . . . . .20<br />

Step 3—Setting Modem Command Strings . . . . . .22<br />

US Robotics 33.6 fax modem . . . . . . . . . . . . . 22<br />

Best Data 56K data fax modem . . . . . . . . . . . . 24<br />

CHAPTER 3 Configuring the NAP . . . . . . . . . . . . . . . . . . . . . . . . . 27<br />

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28<br />

Using System Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . .29<br />

Step 1—Assigning a Hostname . . . . . . . . . . . . . . . . .29<br />

Step 2—Assigning a Password. . . . . . . . . . . . . . . . . .30<br />

Step 3—Selecting a Browser Type . . . . . . . . . . . . . .30<br />

Step 4—Entering Initial Interface Information . . .31<br />

Step 5—Confirming the Setup . . . . . . . . . . . . . . . . . .32<br />

Using Voyager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33<br />

Monitoring <strong>IP100</strong> <strong>Series</strong> Operations . . . . . . . . . . . . . .35<br />

APPENDIX A Technical Specifications . . . . . . . . . . . . . . . . . . . . . . 37<br />

Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37<br />

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38<br />

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39<br />

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . .40<br />

APPENDIX B Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41<br />

Ethernet Crossover Cable . . . . . . . . . . . . . . . . . . . . . . . .41<br />

Null-Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43<br />

vi<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Contents<br />

APPENDIX C Using Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . 45<br />

Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47<br />

Viewing Variables and Other System Parameters 48<br />

printenv. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48<br />

showalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49<br />

sysinfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49<br />

ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50<br />

Setting Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51<br />

setenv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51<br />

unsetenv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52<br />

set-defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . 52<br />

setalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52<br />

unsetalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53<br />

Other Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53<br />

halt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53<br />

help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53<br />

Booting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54<br />

Installing IPSO Using the Boot Manager. . . . . . . . . .55<br />

Protecting the Boot Manager With a Password . . . .56<br />

Upgrading the Boot Manager . . . . . . . . . . . . . . . . . . . .57<br />

APPENDIX D Limited Warranty and Terms and Conditions<br />

of Software License for <strong>Nokia</strong> Software . . . . . . . . . . . . 59<br />

APPENDIX E General Public Licensed Software . . . . . . . . . . 65<br />

APPENDIX F Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69<br />

Access and Login Problems. . . . . . . . . . . . . . . . . . . . . .70<br />

Unable to log in to Console port. . . . . . . . . . . . . 70<br />

Receive login prompt, but password<br />

not accepted . . . . . . . . . . . . . . . . . . . . . . . . 71<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

vii


Contents<br />

No login prompt . . . . . . . . . . . . . . . . . . . . . . . . . 72<br />

Unable to connect to Voyager using<br />

network port . . . . . . . . . . . . . . . . . . . . . . . . . 72<br />

Interface Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74<br />

Local NAP ports do not appear in<br />

Voyager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74<br />

No link light appears when you<br />

connect the port . . . . . . . . . . . . . . . . . . . . . . 74<br />

Activity light is continuously on . . . . . . . . . . . . . 74<br />

High collision rate on the hub . . . . . . . . . . . . . . . 75<br />

Connectivity Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .76<br />

Unable to ping through the unit . . . . . . . . . . . . . 76<br />

Routing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78<br />

Problems with OSPF. . . . . . . . . . . . . . . . . . . . . . . . . . .79<br />

OSPF does not operate . . . . . . . . . . . . . . . . . . . . 79<br />

Problems with RIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . .80<br />

Problems Exchanging Routes. . . . . . . . . . . . . . . . . . .81<br />

Problems With Multicast . . . . . . . . . . . . . . . . . . . . . . .82<br />

Using tcpdump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84<br />

Viewing Packets With tcpdump. . . . . . . . . . . . . . . . .84<br />

tcpdump Command Basics . . . . . . . . . . . . . . . . .84<br />

tcpdump for a specific interface . . . . . . . . 84<br />

tcpdump for a specific protocol on<br />

an interface . . . . . . . . . . . . . . . . . . . . . . . . 85<br />

tcpdump for an Interface Using a TCP/UDP<br />

Application Port . . . . . . . . . . . . . . . . 85<br />

Specifying IP or UDP Port . . . . . . . . . . . . . . . 85<br />

Filtering Traffic with tcpdump. . . . . . . . . . . . . . .85<br />

Hiding Specific Types of Traffic . . . . . . . . . . 85<br />

Viewing a Portion of the Packet . . . . . . . . . . . 86<br />

Viewing a Specific IP Address . . . . . . . . . . . . 86<br />

Saving tcpdump Results to Local File . . . . . . . .86<br />

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89<br />

viii<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Figures<br />

1-1. Overall view of NAP . . . . . . . . . . . . . . . . . . . . 3<br />

1-2. Rear panel of NAP . . . . . . . . . . . . . . . . . . . . . 5<br />

1-3. Top view of NAP . . . . . . . . . . . . . . . . . . . . . . 6<br />

1-4. Bottom view of NAP . . . . . . . . . . . . . . . . . . . . 7<br />

2-1. Three NAPs stacked on top of one another<br />

(rear view) . . . . . . . . . . . . . . . . . . . . . . . . . . 12<br />

2-2. Wall mounting of NAP . . . . . . . . . . . . . . . . . 14<br />

2-3. NAP connected to power source . . . . . . . . . . 16<br />

2-4. Notebook computer connected to NAP . . . . . 17<br />

2-5. Rear panel of NAP, with network interfaces<br />

at left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18<br />

2-6. External modem connected to NAP . . . . . . . 20<br />

3-1. Screen that appears when first booting<br />

the NAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29<br />

3-2. System startup browser screen . . . . . . . . . . . . 30<br />

3-3. System startup interface screen for<br />

IP110 NAP . . . . . . . . . . . . . . . . . . . . . . . . . . 31<br />

B-1. Ethernet crossover cable pin connections . . . 41<br />

B-2. 9-pin to 25-pin null-modem cable . . . . . . . . 43<br />

B-3. 9-pin to 9-pin null-modem cable . . . . . . . . . 44<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

ix


Tables<br />

2-1. US Robotics AT Commands . . . . . . . . . . . . . 23<br />

2-2. US Robotics DIP Switches . . . . . . . . . . . . . . 23<br />

2-3. Best Data AT Commands . . . . . . . . . . . . . . . 25<br />

A-1. Physical Dimensions of <strong>IP100</strong> <strong>Series</strong> NAP . 37<br />

A-2. Environmental Characteristics of <strong>IP100</strong> <strong>Series</strong><br />

NAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38<br />

A-3. Interface Characteristics of <strong>IP100</strong> <strong>Series</strong><br />

NAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39<br />

C-1. Boot Manager Boot Flags . . . . . . . . . . . . . . . 48<br />

C-2. Boot Manager Argument Defaults . . . . . . . . 54<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

x


Preface<br />

About the <strong>Nokia</strong> <strong>IP100</strong> <strong>Series</strong> NAP<br />

The <strong>IP100</strong> <strong>Series</strong> NAP offers the performance and flexibility of <strong>Nokia</strong> IP<br />

products in a small package. The small size of the network applications<br />

platform (NAP) makes it ideal for installation where space is limited. The<br />

NAP can be placed on a desk or table. It can also be wall mounted.<br />

This approach provides many benefits:<br />

• One-step ordering. All interfaces and peripherals are pre-installed<br />

in a single, integrated unit<br />

• Quick start-up. All software is pre-installed.<br />

• Dependability. <strong>Nokia</strong> supports the entire unit.<br />

• Compatibility. The <strong>IP100</strong> <strong>Series</strong> maintains compatibility with other<br />

devices in the <strong>Nokia</strong> IP family.<br />

The <strong>Nokia</strong> <strong>IP100</strong> <strong>Series</strong> NAP is managed using Voyager, the <strong>Nokia</strong> webbased<br />

management application. With Voyager, you can manage, monitor,<br />

and configure the device from any location within the network.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> xi


<strong>IP100</strong> <strong>Series</strong> NAP Product Documentation<br />

Other Documents<br />

In addition to this installation guide, the documentation set for this<br />

product includes Release Notes for IPSO software and Inline Help for<br />

Voyager, which is displayed within each Voyager page. The<br />

documentation set also includes the online Voyager Reference <strong>Guide</strong>.<br />

Voyager Help<br />

When using Voyager, to enable inline help:<br />

• Press the HELP ON button located at the top of the Voyager display.<br />

The HELP OFF button appears when the help text is active.<br />

To disable inline help:<br />

• Click the HELP OFF button.<br />

To obtain more information about a task or about options, access the<br />

inline Voyager Reference <strong>Guide</strong>:<br />

• Press the DOC button.<br />

xii<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Conventions Used in This <strong>Guide</strong><br />

Conventions Used in This <strong>Guide</strong><br />

This table shows the meaning of different typefaces used in this<br />

installation guide.<br />

Typeface Meaning Examples<br />

Italic<br />

An important word or<br />

phrase such as a link, a<br />

place to enter data, the<br />

name of a menu or<br />

option, a web page or a<br />

section within a web<br />

page.<br />

Also a place where<br />

different users will<br />

insert different text in a<br />

command line.<br />

Turn Internal Clock off.<br />

Select the File menu.<br />

To delete a file, type rm filename.<br />

Bold Italic<br />

SMALL CAPS<br />

Courier<br />

Courier Bold<br />

The name of a<br />

document or a section<br />

within a document.<br />

Button to click with<br />

your pointing device to<br />

perform a specific<br />

operation.<br />

A file or directory<br />

name.<br />

Text that the computer<br />

presents, rather than<br />

text you enter yourself.<br />

Literal text that you<br />

enter yourself, on the<br />

screen<br />

This is the Overview chapter.<br />

Click CONFIG.<br />

c:/etc/test/stuff.txt<br />

Hostname?<br />

Type fwconfig to configure the firewall.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong><br />

xiii


WARNING: Shows critical information which, if<br />

ignored, could cause injuries to you or to other<br />

people.<br />

NOTE: A Note calls special attention to important information.<br />

xiv<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


CHAPTER 1<br />

Overview<br />

The <strong>Nokia</strong> <strong>IP100</strong> <strong>Series</strong> of low cost IP network applications platforms<br />

(NAPs) provides secure network access for small-size to medium-size<br />

organizations. <strong>IP100</strong> <strong>Series</strong> NAPs are compact and also easy to install,<br />

configure, and use.<br />

The <strong>Nokia</strong> operating system (IPSO) is built into the <strong>IP100</strong> <strong>Series</strong>. The<br />

series also comes with Voyager, a web-based NAP-management<br />

application.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 1


Organization of <strong>Installation</strong> <strong>Guide</strong><br />

The three chapters of this guide have the following organization:<br />

• This chapter describes the features of <strong>IP100</strong> <strong>Series</strong> NAPs.<br />

• Chapter 2 explains how to connect an <strong>IP100</strong> NAP to your network.<br />

• Chapter 3 shows how to configure the NAP.<br />

Appendices provide the following additional technical information:<br />

• Appendix A: Technical Specifications<br />

• Appendix B: Cables<br />

• Appendix C: Using Boot Manager<br />

• Appendix D: Warranty and License for <strong>Nokia</strong> Software<br />

• Appendix E: General Public Licensed Software<br />

• Appendix F: Troubleshooting<br />

WARNING: The <strong>IP100</strong> <strong>Series</strong> NAP has no userreplaceable<br />

or user-serviceable parts. Only<br />

authorized service personnel should open the unit.<br />

2 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Hardware<br />

Hardware<br />

Figure 1-1 shows an overall view of an <strong>IP100</strong> <strong>Series</strong> NAP. Later figures<br />

provide more details about each orientation (top, rear, and so forth).<br />

Figure 1-1. Overall view of NAP<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 3


Features<br />

NAPs in the <strong>IP100</strong> <strong>Series</strong> have the following features:<br />

• Three 10/100 base-T ethernet interfaces (the IP110)<br />

• Two EIA-232 serial ports<br />

• A RESET button that generates a system reset.<br />

• A 5-volt DC (110/220 volt AC) power supply (part number<br />

NCZ3023FRU)<br />

• The NAPs can be placed on a table or mounted on the wall<br />

• Up to three NAPs can be stacked on top of one another.<br />

For more detailed technical information, see APPENDIX A, Technical<br />

Specifications. For information about stacking and wall mounting, see<br />

CHAPTER 2, Installing the Hardware.<br />

<strong>IP100</strong> <strong>Series</strong> NAPs come with the following:<br />

• A null-modem cable with DB-9 connectors, for connecting a console<br />

to the unit. In Chapter 2, see Step 2—Connecting a Console.<br />

• A power cord appropriate for the country in which the unit was<br />

purchased. In Chapter 2, see Step 1—Connecting the NAP to a<br />

Power Source.<br />

• Two number 10 cross-head screws, with anchors and standoffs, for<br />

mounting the unit on a wall.<br />

4 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Features<br />

Rear Panel<br />

Figure 1-2 shows the rear panel of an <strong>IP100</strong> <strong>Series</strong> NAP.<br />

Figure 1-2. Rear panel of NAP<br />

The rear panel has:<br />

• RJ-45 shielded connectors for each network interface. Connector<br />

labels indicate the types of interfaces.<br />

• Two ports with DB-9 connectors. One (AUX) is for connecting an<br />

external modem or another NAP to the unit. The other (CONSOLE) is<br />

for connecting a terminal to the unit.<br />

• A connector for the power supply. The connector is labeled POWER<br />

and has a universal power symbol.<br />

• A reset button.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 5


Top<br />

Figure 1-3 shows the top of an <strong>IP100</strong> <strong>Series</strong> NAP.<br />

Figure 1-3. Top view of NAP<br />

The three pairs of LEDs at the right of the unit correspond to the three<br />

network connectors on the rear panel. They are labeled accordingly. The<br />

top LED (ACTIVE) is yellow and flashes on and off to indicate network<br />

activity. The bottom LED (LINK) is green when there is a network<br />

connection. When there is no network connection, the LED does not glow<br />

at all.<br />

6 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Features<br />

The LEDs on the left are labeled FAULT and POWER, with a universal<br />

power symbol above the LEDs. The POWER LED is green when the unit<br />

is receiving power. The FAULT LED is red when there is a system failure<br />

or abnormal condition.<br />

Bottom<br />

Figure 1-4 shows the bottom of the NAP.<br />

Figure 1-4. Bottom view of NAP<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 7


As Figure 1-4 indicates, the bottom of the unit has:<br />

• Four sets of ventilation slots<br />

• A rubber cushion at each corner, for placing the unit on a desk or<br />

table or stacking NAPs on top of one another<br />

• Two keyhole slots for mounting the unit on a wall<br />

8 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Site Requirements<br />

Site Requirements<br />

Before installing the unit, ensure that the location where you intend to<br />

place the unit conforms to the environmental specifications listed in<br />

APPENDIX A, Technical Specifications.<br />

WARNING: For NAPs intended for shipment outside<br />

North America, the cord set may be optional. If a<br />

cord set is not provided, use a power cord rated at<br />

6A, 250V, maximum 3 meters long, made of HAR<br />

cordage and IEC fittings approved by the<br />

country of end use.<br />

WARNING: There is danger of explosion if the<br />

battery is incorrectly placed. Replace only with the<br />

same or equivalent type recommended by the<br />

manufacturer. Dispose of used batteries according<br />

to the manufacturer’s instructions.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 9


10 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


CHAPTER 2<br />

Installing the Hardware<br />

This chapter describes how to install an <strong>IP100</strong> <strong>Series</strong> NAP and how to<br />

connect it to a network. It also explains how to connect an external<br />

modem to the NAP, as an alternative way of accessing the NAP from a<br />

remote location.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 11


Placement of <strong>IP100</strong> <strong>Series</strong> NAP<br />

By Itself on Desk or Table<br />

You can place an <strong>IP100</strong> <strong>Series</strong> NAP on a desk, table, or other flat surface.<br />

Stacking<br />

You can stack up to three NAPs on top of one another (Figure 2-1).<br />

Figure 2-1. Three NAPs stacked on top of one another (rear view)<br />

12 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Placement of <strong>IP100</strong> <strong>Series</strong> NAP<br />

Use the following procedures when stacking <strong>IP100</strong> <strong>Series</strong> NAPs:<br />

• Do not remove the rubber feet on the bottom of an NAP. They keep<br />

the NAPs from sliding against each other and ensure proper<br />

ventilation and stability.<br />

• Provide sufficient clearance under the NAPs to allow air to move<br />

through the components.<br />

WARNING: Do not block any ventilation slots on the<br />

NAP. Internal components may overheat and be<br />

damaged.<br />

Wall Mounting<br />

You can mount an <strong>IP100</strong> <strong>Series</strong> NAP on a wall by using the two keyholes<br />

slots on the back of the NAP. When mounting the NAP on a wall, the<br />

front panel should be at the top and the rear panel at the bottom, with<br />

connecting cables projecting downward from the rear panel.<br />

Figure 2-2 shows how to mount the NAP on a wall.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 13


Figure 2-2. Wall mounting of NAP<br />

To mount the NAP on a wall follow these procedures:<br />

1. Make sure you have the packet of mounting screws, anchors, and<br />

standoffs that come with the NAP.<br />

2. Decide where to mount the NAP. For easy access mount the NAP at<br />

eye level and in a position where it is visible, isolated from other wall<br />

mountings, and level.<br />

3. Place marks where the two mounting screws should go. The distance<br />

from the center of one keyhole slot to the center of the other is 7.5<br />

inches (19.05 cm).<br />

4. Drill a quarter inch (0.635 cm) hole at each mark, to accommodate<br />

the number 10 cross-head screws that come with the NAP (along with<br />

two anchors and two standoffs).<br />

14 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Placement of <strong>IP100</strong> <strong>Series</strong> NAP<br />

5. Insert an anchor into each hole. Then place a standoff on the end of<br />

each screw. Turn the screw so that the screw protrudes one quarter<br />

inch from the wall.<br />

6. Hold the NAP so that the screws are in the center of the keyholes.<br />

Push down on the NAP so each screw is lodged firmly into the top of<br />

each keyhole slot.<br />

You can re-orient the face plate so it reads from left to right when facing<br />

the wall-mounted NAP (rather than being upside down). To do this, use<br />

the following procedures:<br />

1. Pull the face plate off the unit. The face place is attached with<br />

adhesive.<br />

2. Rotate the face plate 180 degrees<br />

3. Place the face plate back on the unit. Press firmly so it sticks to the<br />

unit.<br />

NOTE: The adhesive on the back of the face plate will form a<br />

permanent bond between the face plate and the unit approximately<br />

four months from the date on which the face plate is initially<br />

attached to the unit. After this point it will be impossible to re-orient<br />

the face plate.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 15


Connecting the <strong>IP100</strong> <strong>Series</strong><br />

To use an <strong>IP100</strong> <strong>Series</strong> NAP you must:<br />

Step 1—Connect the NAP to a power source<br />

Step 2—Connect a console to the NAP<br />

Step 3—Connect the NAP to a network<br />

Step 1—Connecting the NAP to a Power Source<br />

Plug the power cord that comes with the NAP into the 5-volt DC adapter.<br />

Plug the other end into a 3-wire, grounded power source. Then plug the<br />

adapter into the POWER socket on the rear panel. The POWER LED on<br />

the front panel should display green. Figure 2-3 shows the NAP<br />

connected to a power source.<br />

Figure 2-3. NAP connected to power source<br />

16 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Connecting the <strong>IP100</strong> <strong>Series</strong><br />

Step 2—Connecting a Console<br />

Use the null-modem console cable (with DB-9 connectors) that comes<br />

with the NAP to connect one of the following console devices to the<br />

CONSOLE port on the rear of the NAP:<br />

• a standard VT100-compatible terminal<br />

• a DOS or Windows computer running a terminal emulation program<br />

such as HyperTerminal<br />

• a UNIX work station running a terminal emulation program such as<br />

Kermit<br />

NOTE: The CONSOLE port on the NAP supports a data terminal<br />

equipment (DTE) interface with 8 data bits, no parity, and 1 stop bit,<br />

running at 9600 bps.<br />

Figure 2-4 shows a notebook computer connected to an <strong>IP100</strong> <strong>Series</strong> NAP<br />

using the console cable.<br />

Figure 2-4. Notebook computer connected to NAP<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 17


Step 3—Connecting the NAP to a Network<br />

The next step is to connect the NAP to a network. Figure 2-5 shows the<br />

three network interfaces on the rear of the NAP. Plug an RJ-45 cable into<br />

one of the interfaces. Connect the other end to a network connection.<br />

Figure 2-5. Rear panel of NAP, with network interfaces at left<br />

18 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using an External Modem<br />

Using an External Modem<br />

You can connect an external modem to the AUX port on the rear of the<br />

NAP. This allows you to use a remote console to communicate with the<br />

<strong>IP100</strong> <strong>Series</strong> NAP when you do not have access to the device via a<br />

console directly connected to the unit or via a network connection.<br />

Using an external modem involves three steps:<br />

Step 1—Connecting a modem to the NAP<br />

Step 2—Configuring the modem<br />

Step 3—Setting modem command strings<br />

The last step depends upon which specific modem you use.<br />

Step 1—Connecting a Modem<br />

To connect a modem to the NAP, you will need a straight-through serial<br />

cable, with a DB-9 connector at one end and a modem-appropriate<br />

connector at the other end. (For cable specifications, see APPENDIX<br />

B, Cables.)<br />

Follow these procedures:<br />

A. Use the cable to connect the modem to the AUX port on the rear<br />

panel of the NAP. This port is configured to COM2.<br />

B. Connect the other end of the cable to the modem, using an<br />

appropriate connector (DB-9 or DB-25).<br />

C. Connect one end of a telephone cable to the phone line and the<br />

other to the modem. Figure 2-6 shows an external modem<br />

connected to the NAP.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 19


Figure 2-6. External modem connected to NAP<br />

Step 2—Configuring a Modem<br />

Before setting the command strings appropriate to the specific modem<br />

you have, do the following:<br />

A. In Voyager, under Network Access and Services, make sure<br />

Allow COM2 Access is set to Yes.<br />

B. Locate this file:<br />

/etc/ttys<br />

An example of this file is reproduced on the next page.<br />

20 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using an External Modem<br />

# This file was AUTOMATICALLY GENERATED<br />

# Generated by ttys_xlate on Mon Jul 31 15:36:49 2000<br />

#<br />

# DO NOT EDIT<br />

#<br />

console none<br />

unknown off secure<br />

#<br />

ttyv0 "/usr/libexec/getty Pc" cons25 on secure<br />

# Virtual terminals<br />

ttyv1 "/usr/libexec/getty Pc" cons25 on secure<br />

ttyv2 "/usr/libexec/getty Pc" cons25 on secure<br />

ttyv3 "/usr/libexec/getty Pc" cons25 off secure<br />

# Serial terminals<br />

ttyd0 "/usr/libexec/getty std.9600" vt100 on secure<br />

ttyd1 "/usr/libexec/getty modem.9600" unknown on secure<br />

ttyd2 "/usr/libexec/getty modem.9600" unknown off secure<br />

ttyd3 "/usr/libexec/getty modem.9600" unknown off secure<br />

ttyd4 "/usr/libexec/getty modem.9600" unknown off secure<br />

# Pseudo terminals<br />

ttyp0 none network secure<br />

ttyp1 none network secure<br />

ttyp2 none network secure<br />

ttyp3 none network secure<br />

ttys: unmodified: line 1.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 21


C. Locate the four lines that start with ttyd. These lines<br />

(highlighted in the example above) are ttyd1, ttyd2,<br />

ttyd3, and ttyd4.<br />

D. In each of the four lines, change 9600 to 38400.<br />

E. Save and close the file.<br />

F. To terminate and re-initialize the modem configuration process,<br />

type:<br />

kill -1 1<br />

Step 3—Setting Modem Command Strings<br />

The next step is to set modem AT command strings. Whether or not you<br />

need to do this and how to do this depends upon the specific modem you<br />

have.<br />

Here we explain how to configure two popular fax modems: the US<br />

Robotics 33.6 Sportster and the Best Data 56K. Your modem may follow<br />

one of these patterns.<br />

US Robotics 33.6 fax modem<br />

For a US Robotics 33.6 fax modem, follow these procedures:<br />

A. Use a terminal emulator such as HyperTerminal to enter this AT<br />

command string. (Do not allow the terminal emulator to<br />

configure the modem by itself because this may alter some<br />

needed settings.)<br />

AT B0 F1 M1 X1 Y0 &A1 &B0 &G0 &H1 &I0 &K1 &M4<br />

&N6&P0 &R2 &S0 &T5 &U6 &Y1S0=1 &W0<br />

22 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using an External Modem<br />

Table 2-1 shows the meanings of some of these commands.<br />

Table 2-1. US Robotics AT Commands<br />

Command Meaning<br />

Y0<br />

Load profile 0 from VRAM<br />

&B<br />

Set serial port data rate to modem to modem<br />

connection rate<br />

&H1, &IO, &R2 Set appropriate flow control<br />

&N6, &U6 Set connection to 9600 bps<br />

S0=1 Answer after one ring<br />

&W0<br />

Write settings for profile 0 to NVRAM<br />

B. Set the DIP switches as shown in Table 2-2.<br />

Table 2-2. US Robotics DIP Switches<br />

DIP Switch Position Meaning<br />

1 Down Override DTR<br />

5 Up Answer incoming calls<br />

7 Up Load configuration from NVRAM<br />

instead of using defaults<br />

8 Down Dumb mode<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 23


Note these points:<br />

• There is no way to log out the user when the modem disconnects. If<br />

you disconnect without logging out, the next dial-in user will not have<br />

to log in. To eliminate this problem, set the autologout parameter<br />

in the .cshrc file on the NAP to admin.<br />

• When you first connect to the modem, you might need to press return<br />

a few times to get a login prompt.<br />

• If you appear to be experiencing problems with flow control, try<br />

adding these AT commands:<br />

&H0<br />

&R2<br />

Best Data 56K data fax modem<br />

For the Best Data fax modem, follow these procedures:<br />

A. Pass this AT string to the modem:<br />

AT&F&K4E0Q1S0=1<br />

After entering this command, you will not see your own typing or<br />

any response from the modem.<br />

B. Enter these two strings:<br />

AT&W0<br />

AT&Y0<br />

Table 2-3 shows the meanings of some of these commands.<br />

24 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using an External Modem<br />

Table 2-3. Best Data AT Commands<br />

Command Meaning<br />

&F<br />

Restore values to default settings<br />

&K4<br />

Enable XON/XOFF local flow control (computer<br />

to modem)<br />

E0<br />

Disable echo (modem will not display what you<br />

enter)<br />

Q1<br />

Do not return result codes<br />

S0=1 Answer after 1 ring<br />

&W0<br />

Write settings for profile 0 to NVRAM<br />

&Y0<br />

Load profile 0 from VRAM<br />

C. Dial in to the modem. You should get a login prompt. You do not<br />

need to log out. The session will end if your modem disconnects.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 25


26 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


CHAPTER 3<br />

Configuring the NAP<br />

This chapter explains how to configure an <strong>IP100</strong> <strong>Series</strong> NAP. It describes:<br />

• using the system startup procedure for initial configuration<br />

• using Voyager to complete the configuration<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 27


Before You Begin<br />

Before beginning the configuration, be sure you:<br />

• Connect the NAP to a power source<br />

• Connect a console to the NAP<br />

These procedures are explained in CHAPTER 2, Installing the<br />

Hardware.<br />

If you are using a computer to perform the initial configuration, you must<br />

also:<br />

• Launch a terminal emulation program (such as HyperTerminal) to<br />

establish communication with the NAP.<br />

• Use the system startup procedure to begin configuring the NAP.<br />

System startup is part of the IPSO software that is built into the <strong>IP100</strong>.<br />

When you connect with the NAP for the first time, the NAP comes up in<br />

system startup mode.<br />

Use system startup to perform the following operations, which are<br />

explained in the following sections:<br />

1. Enter a hostname<br />

2. Enter an administrative password<br />

3. Enter a browser type<br />

4. Enter initial interface information<br />

5. Confirm or change the information you entered<br />

After completing these steps, use the Voyager web-based configuration<br />

program to complete configuration of the <strong>IP100</strong> <strong>Series</strong> NAP.<br />

28 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using System Startup<br />

Using System Startup<br />

When you first boot up an <strong>IP100</strong> <strong>Series</strong> NAP, the console screen displays<br />

miscellaneous information (such as memory checks). The following text<br />

(Figure 3-1) then displays on your screen:<br />

Syncing disks... done<br />

Rebooting...<br />

Verifying DMI Pool Data.....<br />

1 Bootmgr<br />

2 IPSO<br />

Default: 1<br />

Figure 3-1. Screen that appears when first booting the NAP<br />

Do nothing when you see this screen. After five seconds the system<br />

startup procedure automatically starts.<br />

Step 1—Assigning a Hostname<br />

System startup first requests a hostname for the NAP.<br />

At the Hostname? prompt do the following:<br />

A. Type a hostname. You can use any alphanumeric characters in<br />

upper or lower case (a-z, 0-9), dashes (–), and dots (.). What you<br />

type is case sensitive so every time you enter your hostname you<br />

must enter it in exactly the same way.<br />

B. Confirm your entry by re-entering it.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 29


Step 2—Assigning a Password<br />

There are two types of accounts on the <strong>IP100</strong> <strong>Series</strong>. The admin account<br />

provides read and write permission. The monitor account provides only<br />

read permission, which does not allow a user to configure the <strong>IP100</strong><br />

<strong>Series</strong> NAP. To establish an admin password, do the following:<br />

A. When system startup asks for a password for the admin account,<br />

enter a password. (The same rules apply to passwords as to<br />

hostnames. Passwords must however be at least six characters.)<br />

B. Confirm your entry by re-entering it.<br />

Step 3—Selecting a Browser Type<br />

System startup next asks for the type of browser you plan to use (Figure<br />

3-2):<br />

You can configure your system in two ways.<br />

1) Configure an interface and use our Webbased<br />

Voyager via remote browser<br />

2) VT100-based Lynx browser<br />

Please enter a choice [1-2, q]:<br />

Figure 3-2. System startup browser screen<br />

Type the number that corresponds to the type of browser you want to use.<br />

Option 1 (recommended) enables you to configure the NAP using<br />

Voyager web-based software. Select this option if you can use a web<br />

browser to access the NAP over a LAN.<br />

30 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using System Startup<br />

If you select Option 1, go on to the next section, Step 4—Entering<br />

Initial Interface Information. Skip the rest of the present section.<br />

Option 2 (Lynx) allows you to use Lynx to configure the NAP. Lynx is a<br />

text-based browser that runs on the console itself. Lynx is supplied as part<br />

of the IPSO software. Use Lynx only if you cannot connect to a LAN.<br />

If you choose to use Lynx, the system startup procedure asks whether you<br />

want to start Lynx now.<br />

A. Type Y (yes) to start Lynx.<br />

B. Choose Config (the default).<br />

C. Follow the procedures under Step 4 and Step 5 (below).<br />

NOTE: You can start Lynx at any time by entering lynx at the<br />

command prompt.<br />

Step 4—Entering Initial Interface Information<br />

A. Select the interface you want to use to access Voyager to<br />

configure the NAP over a LAN. System startup displays the physical<br />

IDs of the NAP’s interfaces. For the IP110 NAP, the display looks<br />

something like Figure 3-3:<br />

Select an interface from the following for<br />

configuration:<br />

1)eth-s1p1<br />

2)eth-s2p1<br />

3)eth-s3p1<br />

Enter choice [1-4]:<br />

Figure 3-3. System startup interface screen for IP110 NAP<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 31


To select an interface, type the number to the left of its physical<br />

ID. You will use this interface to access Voyager using a web<br />

browser in order to perform configuration tasks.<br />

B. Enter the IP address for the interface you selected. The expected<br />

format for an IP address is nnn.nnn.nnn.nnn. An example might<br />

be:<br />

192.168.231.111<br />

C. Depending upon your network connection, indicate whether to<br />

use half duplex or full duplex (half duplex is the default).<br />

D. Also depending upon your network connection, indicate whether<br />

to set the interface at 10 Mbits/sec (the default) or 100 Mbits/sec.<br />

Step 5—Confirming the Setup<br />

Confirm your entries by typing Y to return to the interface selection menu<br />

in Step 4. On this menu, type 4 to exit system startup.<br />

Change your entries by typing N to return to the menu in Step 4. When<br />

you have finished changing entries, confirm your entries. Then exit<br />

system startup.<br />

32 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using Voyager<br />

Using Voyager<br />

Now complete the configuration using Voyager:<br />

1. Open a web browser on the host machine or system you will use to<br />

complete the configuration or continue using Lynx.<br />

2. In the Location field (in Netscape Navigator) or the Address field (in<br />

Microsoft Internet Explorer) or in a comparable field in another web<br />

browser, enter the IP address of the interface you configured in Step<br />

4—Entering Initial Interface Information (192.168.231.111, for<br />

example). Press ENTER or whatever the browser requires you to do to<br />

activate your entry.<br />

3. When prompted, enter the admin username and password. Voyager<br />

automatically starts.<br />

Once in Voyager, you can enable Voyager inline help by clicking the HELP<br />

ON button. The Voyager Reference <strong>Guide</strong> provides information on<br />

specific tasks. Access the guide by clicking the DOC button.<br />

NOTE: If the username dialog does not appear, you may not have<br />

a network connection between the host and the NAP. Confirm the<br />

information you entered during this initial configuration and check<br />

that all cables are firmly connected. See APPENDIX<br />

F, Troubleshooting for troubleshooting information.<br />

4. Use Voyager to configure the other interfaces you intend to use on the<br />

NAP. First click the CONFIG button. Then click the Interfaces link.<br />

Ethernet physical interfaces appear in this form:<br />

eth-sxpy<br />

The x (which is highlighted above) is the slot number and the y (also<br />

highlighted) is the port number, as in s1p1, or slot 1 port 1.<br />

Click the interface you want to configure. Set the link speed (10 Mbits/sec<br />

or 100 Mbits/sec) and duplex mode (full or half) of the interface. The<br />

default ethernet logical IDs include the channel number of the interface<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 33


(eth-sxpyc0). You can set multiple IP addresses for each ethernet port<br />

by entering new IP addresses and mask lengths.<br />

34 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Monitoring <strong>IP100</strong> <strong>Series</strong> Operations<br />

Monitoring <strong>IP100</strong> <strong>Series</strong> Operations<br />

After you have configured the NAP, use Voyager to monitor its<br />

operations.<br />

Click MONITOR from the Voyager home page to access monitoring<br />

functions.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 35


36 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


APPENDIX A<br />

Technical Specifications<br />

Physical<br />

Table A-1. Physical Dimensions of <strong>IP100</strong> <strong>Series</strong> NAP<br />

Dimension U.S. Metric<br />

Height 2.10 in. 5.33 cm<br />

Width 9.35 in. 23.75 cm<br />

Depth 8.34 in. 21.18 cm<br />

Weight 11.3 oz. 317.8 g<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 37


Technical Specifications<br />

Environmental<br />

Table A-2. Environmental Characteristics of <strong>IP100</strong> <strong>Series</strong> NAP<br />

System Dimension Range<br />

Temperature Operating 5°C to 40°C<br />

Storage -40°C to 70°C<br />

Electrical Input Voltage 100-120/200-240 V<br />

AC<br />

Frequency<br />

50/60 Hz<br />

Amps<br />

0.9 A max input; 5 A<br />

max output<br />

Pressure<br />

Maximum Operating<br />

Altitude<br />

11,500 ft. (3,500 m.)<br />

38 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Interfaces<br />

Interfaces<br />

Table A-3. Interface Characteristics of <strong>IP100</strong> <strong>Series</strong> NAP<br />

Interface Description Connector<br />

Ethernet IEEE 802.3<br />

10BASE-T,<br />

100BASE-TX<br />

Unshielded Twisted-<br />

Pair, Full-Duplex or<br />

Half-Duplex<br />

RJ-45<br />

Aux Serial Com 2 DB-9<br />

Console Serial Com 1 DB-9<br />

External Power<br />

Supply<br />

5-pin DIN<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 39


Technical Specifications<br />

Declaration of Conformity<br />

according to ISO/IEC <strong>Guide</strong> 22 and EN 45104<br />

Manufacturer’s Name:<br />

Manufacturer’s Address:<br />

<strong>Nokia</strong> Corporation<br />

313 Fairchild Drive<br />

Mountain View, CA 94043-2215<br />

USA<br />

declares that the product:<br />

Product Name:<br />

Model Number:<br />

Product Options:<br />

IP110<br />

IP0110<br />

All<br />

Serial Number: 1 to 100,000<br />

Year First Applied: 2000<br />

conforms to the following Standards:<br />

Safety:<br />

EN60950:1992, A1, A2:1993, A3:1995, A4:1997, All:1998<br />

EMC: EN55022B, EN50082-1 (1997)<br />

Supplementary Information:<br />

“The product complies with the requirements of the Low Voltage Directive 73/23/EEC and<br />

the EMC Directive 89/336/EEC with Amendment 93/68/EEC.”<br />

Alan Hutchinson<br />

Quality Engineer<br />

Mountain View, California<br />

October 2000<br />

40 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


APPENDIX B<br />

Cables<br />

Ethernet Crossover Cable<br />

Use an ethernet crossover cable when directly connecting an ethernet port<br />

on an <strong>IP100</strong> <strong>Series</strong> NAP to an RJ-45 female connector on a host.<br />

Figure B-1. Ethernet crossover cable pin connections<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 41


Cables<br />

The RJ-45 is numbered from left to right with the copper tabs facing up<br />

and toward you.<br />

NOTE: Use a straight-through cable (rather than an ethernet<br />

crossover cable) to connect an ethernet port on an <strong>IP100</strong> <strong>Series</strong><br />

NAP to an ethernet hub.<br />

42 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Null-Modem Cable<br />

Null-Modem Cable<br />

Use a 9-pin to 25-pin or 9-pin to 9-pin null-modem cable when directly<br />

connecting a console to the device. Pin connections for these two<br />

connectors are shown in Figure B-2 (9-pin to 25-pin) and B-3 (9-pin to 9-<br />

pin).<br />

Figure B-2. 9-pin to 25-pin null-modem cable<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 43


Cables<br />

Figure B-3. 9-pin to 9-pin null-modem cable<br />

44 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


APPENDIX C<br />

Using Boot Manager<br />

<strong>IP100</strong> <strong>Series</strong> NAPs incorporate a boot manager in one partition of the<br />

system disk to control the boot-up process. The boot manager performs a<br />

number of functions:<br />

• Provides commands that allow you to boot alternate kernels, possibly<br />

from alternate NAPs<br />

• Enables you to install new versions of IPSO (the operating system)<br />

• Examines the system disk<br />

• Performs various housekeeping tasks<br />

When you first boot your <strong>IP100</strong> <strong>Series</strong> NAP, the boot manager uses<br />

default parameters (kernel, boot device, etc.) for the boot process. The<br />

defaults cause the NAP to bypass the boot manager’s prompt after a fivesecond<br />

wait. You can change these defaults to reflect your own needs, or<br />

you can use different parameters in the command line at boot time. The<br />

boot manager maintains the default values of these parameters in its disk<br />

partition. You can set these values using boot manager commands.<br />

This appendix describes boot manager commands. These are UNIX-type<br />

commands entered from the console.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 45


Using Boot Manager<br />

Unless you set the autoboot variable to no, the NAP automatically boots<br />

IPSO after waiting at the boot manager prompt for the number of seconds<br />

specified by the bootwait variable. See Variables.<br />

46 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Variables<br />

Variables<br />

A number of variables are stored by the boot manager in non-volatile<br />

memory. You can set and view most variables from the boot manager<br />

prompt.<br />

The variables are:<br />

boot manager revision: This is the version number of the boot manager.<br />

This variable cannot be set from the command line.<br />

autoboot: If autoboot is set to no, the NAP stops at the boot manager<br />

command line during the boot process.<br />

If autoboot is set to yes, the NAP does not stop at the boot manager<br />

command line during a boot up. It does wait for the amount of time<br />

specified in bootwait for input from the keyboard. If input is received,<br />

the boot manager goes to the command line; otherwise, it proceeds with<br />

the boot up.<br />

Default: yes.<br />

bootwait: This is the amount of time, in seconds, the boot manager waits<br />

for input during a boot up when autoboot is set to yes.<br />

Default: five seconds.<br />

boot-file: This is the name of the file to be used as the operating system<br />

kernel.<br />

Default: /image/current/kernel.<br />

boot-flags: This is the string of flags that is passed to the kernel.<br />

Default: none.<br />

boot-device: This is the device from which the boot-file loads.<br />

Default: wd0.<br />

Options: wd0 (hard disk).<br />

Default: The alias disk is set to wd0.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 47


Using Boot Manager<br />

Boot flags are shown in Table C-1.<br />

Table C-1. Boot Manager Boot Flags<br />

Flag Meaning<br />

-d<br />

-s<br />

-v<br />

Debug Mode: Enters the kernel debugger as soon as<br />

possible in the kernel initialization.<br />

Single-User Mode: If the console is marked as insecure,<br />

the root password must be entered.<br />

Verbose Mode: Verbose mode is entered during device<br />

probing and thereafter.<br />

Viewing Variables and Other System Parameters<br />

printenv<br />

Use the printenv command to view the values of variables currently<br />

stored in the boot manager’s non-volatile memory. The command has the<br />

following form:<br />

printenv<br />

For example,<br />

BOOTMGR[4]> set-defaults<br />

BOOTMGR[5]> printenv<br />

Bootmgr Revision: 3.3, base kernel=<br />

3.3-fcs1 11.24.1999-102644<br />

autoboot: YES<br />

bootwait: 5<br />

boot-file: /image/current/kernel<br />

boot-flags:<br />

boot-device: wd0<br />

48 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Variables<br />

BOOTMGR [6]<br />

showalias<br />

Use the showalias command to view the values of the aliases<br />

currently stored in the boot manager’s non-volatile memory. The<br />

command has the following form:<br />

showalias<br />

For example,<br />

BOOTMGR[32]> showalias<br />

The current aliases list are:<br />

Alias 0: disk aliased to wd0<br />

Alias 1: disk0 aliased to wd0<br />

Alias 2: disk1 aliased to wd1<br />

Alias 3: disk2 aliased to wd2<br />

Alias 4: net1 aliased to eth-s1p1<br />

Alias 5: net2 aliased to eth-s1p2<br />

Alias 6: <br />

Alias 7: <br />

BOOTMGR[33]<br />

sysinfo<br />

Use the sysinfo command to view system information such as CPU<br />

speed, memory size, and so forth. The command has the following form:<br />

For example,<br />

sysinfo<br />

BOOTMGR[35]> sysinfo<br />

CPU: 267-MHz K6-2 (586-class CPU)<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 49


Using Boot Manager<br />

Origin = “AuthenticAMD” ID = 0x58c<br />

Memory: 67108864 (65536K bytes)<br />

Disk devices:<br />

IO part 1f0 wdc0: unit 0 (wd0): <br />

Network Interfaces:<br />

loop0 slot 0 port 1 channel 0<br />

speed 0 bps MAC addrss 0:0:0:0:0:0<br />

tun0 slot 0 port 1 channel 0<br />

speed 0 bps MAC addrss 0:0:0:0:0:0<br />

eth-s3p1 slot 3 port 1 channel 0<br />

speed 10000000 bps MAC addrss<br />

0:a0:8e:7:1c:c8<br />

eth-s4p1 slot 4 port 1 channel 0<br />

speed 10000000 bps MAC addrss<br />

0:a0:8e:7:1c:cc<br />

eth-s5p1 slot 5 port 1 channel 0<br />

speed 10000000 bps MAC addrss<br />

0:a0:8e:7:1c:d0<br />

BOOTMGR [36]<br />

ls<br />

Use the ls command to view the contents of directories on the devices in<br />

your unit. The command has the following form:<br />

ls device directory<br />

where device is the device containing the directory you want to look at,<br />

and directory is the directory on that device. Both device and<br />

directory are optional. The default directory is /image on the wd0<br />

device.<br />

50 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Variables<br />

For example,<br />

BOOTMGR[2]> ls wd0 /image/current<br />

device wd0 Directory /image/current:<br />

VERSION<br />

description<br />

kernel<br />

bin<br />

cdrom<br />

...<br />

Setting Variables<br />

setenv<br />

Use the setenv command to set a particular variable. The command has<br />

the following form:<br />

setenv name value<br />

where name is the name of the variable, and value is the new value you<br />

want the variable to assume.<br />

For example,<br />

BOOTMGR[2]> setenv autoboot yes<br />

sets the value of autoboot to be yes.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 51


Using Boot Manager<br />

unsetenv<br />

Use the unsetenv command to clear a particular variable. The<br />

command has the following form:<br />

unsetenv name<br />

where name is the name of the variable to be cleared.<br />

For example,<br />

BOOTMGR[2]> unsetenv boot-file<br />

clears the boot-file variable.<br />

NOTE: The autoboot variable is set to no, and the bootwait<br />

variable is set to zero by this command.<br />

set-defaults<br />

Use the set-defaults command to set variables to their factorydefault<br />

values. The command has the following form:<br />

set-defaults name<br />

where name is the name of the variable you want to set to its factory<br />

default. If you do not specify name, all variables are set to their factory<br />

defaults.<br />

For example,<br />

BOOTMGR[2]> set-defaults autoboot<br />

sets the value of autoboot to be yes, the factory default.<br />

setalias<br />

Use the setalias command to set an alias. The command has the<br />

following form:<br />

setalias name device<br />

52 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Variables<br />

where name is the alias name, and device the device for which name is the<br />

alias.<br />

For example,<br />

BOOTMGR[2]> setalias disk wd0<br />

sets the alias disk to have the value of wd0.<br />

You can have a maximum of eight aliases set at one time.<br />

unsetalias<br />

Use the unsetalias command to clear an alias. The command has the<br />

following form:<br />

unsetalias name<br />

where name is the name of the alias to be cleared.<br />

For example,<br />

BOOTMGR[2]> unsetalias disk<br />

deletes the disk alias from the list of aliases.<br />

Other Commands<br />

halt<br />

Use the halt command to halt the system. The command has the<br />

following form:<br />

halt<br />

help<br />

Use the help command to display a list of the available commands. The<br />

command has the following forms:<br />

help or ?<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 53


Using Boot Manager<br />

Booting the System<br />

The boot command lets you boot up the operating system (IPSO). The<br />

boot command allows you to set the boot device, boot file, and boot<br />

flags from the command line.<br />

The command has the following form:<br />

boot boot-device boot-file boot-flags<br />

where boot-device is the storage device from which the operating system<br />

loads at boot up, and boot-file is the operating system kernel. The bootflags<br />

control the operation of the command.<br />

For example, at the boot manager command prompt enter:<br />

BOOTMGR[0]> boot wd0 /image/current/mykernel<br />

-vd<br />

This command boots mykernel from disk wd0 in verbose and debug<br />

mode.<br />

You can supply all, any, or none of the arguments. If you do not supply an<br />

argument, the boot manager uses its default, as shown in Table C-2.<br />

Table C-2. Boot Manager Argument Defaults<br />

Argument<br />

Default<br />

boot-device<br />

wd0 (the hard disk)<br />

boot-file<br />

/image/current/kernel<br />

boot-flags<br />

none<br />

Boot Manager first searches its non-volatile memory to see if the<br />

corresponding default argument is specified there. If so, it uses that value;<br />

if not, it uses these defaults.<br />

54 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Installing IPSO Using the Boot Manager<br />

Installing IPSO Using the Boot Manager<br />

The form of the install command is:<br />

install<br />

NOTE: Refer to the appropriate version of release notes for<br />

complete installation procedures.<br />

NOTE: A full installation using the install command deletes the<br />

existing database on the unit.<br />

To install a new copy of the operating system (IPSO) kernel using the<br />

boot manager, perform the following steps.<br />

1. At the boot manager command prompt, enter the following:<br />

BOOTMGR[0]>install<br />

If you have used the passwd command to protect this procedure, the<br />

boot manager asks you for your password before allowing you to<br />

execute the install command.<br />

2. Enter the information the install command requests (your<br />

system’s IP address, the server’s IP address, and other information).<br />

3. Reboot the NAP.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 55


Using Boot Manager<br />

Protecting the Boot Manager With a Password<br />

To prevent accidental or unauthorized access to the hard disk on your<br />

<strong>IP100</strong> <strong>Series</strong> NAP, you can require that the user enter a password to<br />

access the install command in boot manager. Use the passwd<br />

command to set the password.<br />

NOTE: The password you enter here is the password that gives<br />

you access to the install command in boot manager, not<br />

access to IPSO.<br />

To set a password, perform the following steps:<br />

1. At the boot manager command prompt, enter the following:<br />

BOOTMGR[0]> passwd<br />

The passwd program asks you for your current password.<br />

2. If the NAP is protected by a password, enter your current password.<br />

3. The program asks you for the new password. Enter the new<br />

password..<br />

4. The program asks you to re-enter the new password for verification.<br />

Enter the new password again.<br />

56 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Upgrading the Boot Manager<br />

Upgrading the Boot Manager<br />

The command to upgrade your boot manager has the following form:<br />

upgrade_bootmgr boot-device boot-file<br />

where boot-device is the storage device from which the boot manager<br />

loads at boot up and boot-file is the new boot manager image. The new<br />

boot manager options are cpipflash, cpvpnflash,<br />

skipflash, and nkvpnflash. Execute the upgrade_bootmgr<br />

command from IPSO, not from the boot manager.<br />

NOTE: Refer to the appropriate version of release notes for<br />

complete upgrade procedures.<br />

To upgrade the boot manager, perform the following steps:<br />

1. Get the upgraded boot manager image from the appropriate <strong>Nokia</strong><br />

customer support site as listed in the <strong>Nokia</strong> Contact Information<br />

section at the front of this guide.<br />

2. At the IPSO command prompt, enter the following:<br />

/etc/upgrade_bootmgr wd0 /etc/nkipflash<br />

The command upgrades the boot manager with the new image<br />

(nkipflash), writing it into the boot manager partition. The<br />

upgrade takes some time to complete. Please do not interrupt the<br />

upgrade process.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 57


Using Boot Manager<br />

58 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


APPENDIX D<br />

Limited Warranty and Terms and<br />

Conditions of Software License for<br />

<strong>Nokia</strong> Software<br />

THE TERMS AND CONDITIONS SET FORTH ON THIS<br />

DOCUMENT CONSTITUTE THE ENTIRE AGREEMENT BETWEEN<br />

<strong>Nokia</strong>, Inc., A DELAWARE CORPORATION (“NOKIA”), AND<br />

CUSTOMER IN RESPECT OF THE NOKIA SOFTWARE INCLUDED<br />

IN THE PRODUCT PACKAGE, INCLUDING ANY<br />

DOCUMENTATION THERETO (the "SOFTWARE"). NOKIA WILL<br />

NOT BE BOUND BY ANY TERMS OF ANY PRIOR AGREEMENT<br />

OR UNDERSTANDING THAT ARE INCONSISTENT WITH THE<br />

TERMS HEREIN. THE SOFTWARE IS LICENSED ONLY ON THE<br />

CONDITION THAT THE CUSTOMER ACCEPTS THE TERMS OF<br />

THIS AGREEMENT. BY OPENING THE PACKAGE AND/OR BY<br />

MAKING USE OF THE ENCLOSED SOFTWARE YOU AGREE TO<br />

BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO<br />

NOT AGREE TO THE TERMS OF THIS AGREEMENT PLEASE<br />

IMMEDIATELY RETURN THE SOFTWARE IN THE PRODUCT<br />

PACKAGE TO THE PLACE YOU PURCHASED IT FOR FULL<br />

REFUND.<br />

1. SOFTWARE LICENSE. Unless Customer is an approved Managed<br />

Service Provider, <strong>Nokia</strong> grants to Customer a personal, nonexclusive and<br />

nontransferable license to use the Software in object code form solely as<br />

embedded in equipment provided by <strong>Nokia</strong>. If Customer is an approved<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 59


Limited Warranty and Terms and Conditions of Software License for <strong>Nokia</strong> Software<br />

Managed Service Provider ("MSP"), <strong>Nokia</strong> grants a nonexclusive and non<br />

transferable license to demonstrate the Software to clients and prospective<br />

clients in order to market MSP's managed services and to use the Software to<br />

provide managed services provided that each copy of the Software is used<br />

solely on behalf of and for the benefit of a single client on the single piece of<br />

equipment provided by <strong>Nokia</strong>. An MSP may discontinue use of the Software<br />

on behalf of one client and use the Software to provide managed services to<br />

another single client.<br />

Customer may make one (1) archival copy of the Software provided<br />

Customer affixes to such copy all copyright, confidentiality and<br />

proprietary notices that appear on the original. Customer shall not<br />

otherwise, in whole or in part, copy the Software or documentation;<br />

modify the Software or create derivative works thereof; reverse<br />

compile or reverse assemble all or any portion of the Software; rent,<br />

lease, distribute, sell, or use for time-sharing purposes, the Software;<br />

or use or allow the Software to be used for the direct benefit of any<br />

third party. Any fixes, updates or new releases of the Software, which<br />

may be made available to Customer, shall be deemed part of the<br />

"Software," subject to the restrictions and limitations contained in this<br />

license.<br />

2. PROPRIETARY RIGHTS. All right, title and interest in and to the<br />

Software and documentation, and any copies thereof provided by<br />

<strong>Nokia</strong> or which may be made by Customer, are and shall remain the<br />

exclusive property of <strong>Nokia</strong> or <strong>Nokia</strong>’s licensors (<strong>Nokia</strong> and its<br />

licensors are collectively referred to as “Software Owners”). Each<br />

Software Owner shall have the right to enforce this Agreement<br />

against the Customer as to such Software Owner’s Software.<br />

3. LIMITED WARRANTY.<br />

3.1 Software Warranty. <strong>Nokia</strong> warrants that the Software will<br />

substantially conform to the published specifications for a period of<br />

ninety (90) days, plus a thirty (30) day transit allowance, from the<br />

date of shipment. If the Software is found to contain a substantial<br />

nonconformance, <strong>Nokia</strong>’s sole obligation under this warranty shall<br />

be, at <strong>Nokia</strong>’s option: (a) to correct, or provide a "work around" for<br />

any material programming error or defect in the Software, or (b) to<br />

refund to Licensee the purchase price paid and this Agreement shall<br />

terminate.<br />

60 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


3.2 Warranty Services. In the event of a warranted problem with<br />

respect to the Software, Customer shall call its reseller for warranty<br />

services. All repair services are provided by <strong>Nokia</strong>'s authorized<br />

reseller from whom the Customer has purchased the product on<br />

which the Software is imbedded.<br />

3.3 Exclusions. The above warranty does not apply if the Software<br />

or the equipment on which it resides (1) has been altered, except as<br />

authorized by <strong>Nokia</strong>, (2) has not been installed, operated, repaired or<br />

maintained in accordance with any installation, handling,<br />

maintenance or operating instructions supplied by <strong>Nokia</strong>, (3) has been<br />

subjected to unusual physical or electrical stress, misuse, negligence<br />

or accident, (4) has been used in ultra-hazardous activities, or (5) has<br />

been used in such a way that <strong>Nokia</strong> cannot reasonably reproduce the<br />

Software error. Furthermore, the above warranty does not apply to<br />

any portion of the product supplied by a third party. In no event does<br />

<strong>Nokia</strong> warrant that the Software is error-free or that the Customer will<br />

be able to operate it without problems or service interruptions.<br />

3.4 DISCLAIMER. THE WARRANTY ABOVE IS IN LIEU OF,<br />

AND NOKIA DISCLAIMS, ALL OTHER WARRANTIES AND<br />

CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING THOSE<br />

OF MERCHANTABILITY, FITNESS FOR A PARTICULAR<br />

PURPOSE, QUALITY, NON-INFRINGEMENT, NON-<br />

INTERRUPTION OF USE, FREEDOM FROM BUGS OR<br />

OTHERWISE. NO DEALER OR RESELLER IS AUTHORIZED<br />

TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR<br />

ADDITIONS TO THIS WARRANTY. NOKIA SPECIFICALLY<br />

DISCLAIMS ANY WARRANTY FOR THIRD PARTY<br />

SOFTWARE SUPPLIED WITH THE PRODUCT.<br />

4. LIMITATION OF LIABILITY. IN NO EVENT WILL NOKIA,<br />

ITS SUPPLIERS OR RESELLERS BE LIABLE UNDER ANY<br />

CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR<br />

OTHER THEORY FOR DIRECT, SPECIAL, CONSEQUENTIAL,<br />

INCIDENTAL OR INDIRECT DAMAGES (INCLUDING<br />

WITHOUT LIMITATION LOSS OF PROFIT OR DATA),<br />

WHETHER OR NOT THEY BEEN ADVISED OF THE<br />

POSSIBILITY OF SUCH LOSS. IN THE EVENT THAT ANY<br />

EXCLUSION CONTAINED HEREIN SHALL BEHELD TO BE<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 61


Limited Warranty and Terms and Conditions of Software License for <strong>Nokia</strong> Software<br />

INVALID FOR ANY REASON AND NOKIA BECOMES LIABLE<br />

FOR LOSS OR DAMAGE THAT MAY LAWFULLY BE LIMITED,<br />

SUCH LIABILITY SHALL BE LIMITED TO THE PURCHASE<br />

PRICE. THESE LIMITATIONS SHALL APPLY<br />

NOTWITHSTANDING ANY FAILURE OF ESSENTIAL<br />

PURPOSE OF ANY LIMITED REMEDY. SOME STATES DO NOT<br />

ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN<br />

LIABILITIES OR DAMAGES, SO THE ABOVE LIMITATION OR<br />

EXCLUSION MAY NOT APPLY TO CUSTOMER BY LAW.<br />

5. EXPORT RESTRICTIONS. Customer shall not export or transmit,<br />

directly or indirectly, the Software or any technical data (including<br />

processes and services) received from <strong>Nokia</strong>, nor the direct product<br />

thereof, outside of the United States without prior authorization of the<br />

U.S. Government if such authorization is required. Customer shall<br />

obtain all licenses, permits and approvals required by any<br />

government. Customer agrees to comply with all export laws, rules,<br />

policies, procedures, restrictions and regulations of the Department of<br />

Commerce or other United States or foreign agency or authority, and<br />

not to export, or allow the export or reexport of any goods in violation<br />

of any such restrictions, laws or regulations. Customer will indemnify<br />

and hold harmless <strong>Nokia</strong> for any violation or alleged violation by<br />

Customer of such laws, rules, policies, procedures, restrictions or<br />

regulations.<br />

6. CONFIDENTIAL INFORMATION. Customer agrees that aspects<br />

of the Software and documentation, including the specific design and<br />

structure of individual programs and the composition of the whole,<br />

constitute trade secrets and/or copyrighted material of <strong>Nokia</strong>.<br />

Customer shall not itself, nor shall Customer permit others to,<br />

disclose, provide, or otherwise make available such trade secrets or<br />

copyrighted material in any form to any third party without the prior<br />

consent of <strong>Nokia</strong>. Customer agrees to implement reasonable security<br />

measures to protect such trade secrets and copyrighted material. The<br />

obligations of confidentiality shall not apply to information, which<br />

has entered the public domain except where such entry is the result of<br />

Customer’s breach of this Agreement.<br />

62 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


7. FORCE MAJEURE. <strong>Nokia</strong> shall not be liable for any delay or<br />

failure in performance whatsoever due to reasons beyond its<br />

reasonable control.<br />

8. TERM AND TERMINATION. This Agreement is effective until<br />

terminated. The license to the Software granted by <strong>Nokia</strong> will<br />

terminate upon any attempt by Customer to transfer or assign the<br />

Software, this Agreement or any rights or obligations hereunder<br />

without <strong>Nokia</strong>’s prior written consent. In addition, <strong>Nokia</strong> may<br />

terminate this Agreement effective fifteen (15) days following the<br />

giving of written notice to Customer upon the occurrence of<br />

Customer's failure to perform any of its existing or future obligations<br />

hereunder if such breach shall remain uncured. Upon termination,<br />

Customer shall cease all use of the Software and shall destroy or<br />

return to <strong>Nokia</strong> the original(s) and all copies of the Software and<br />

documentation made or furnished hereunder. Customer may<br />

terminate the License at any time by destroying all copies of the<br />

Software and documentation. The provisions of Sections 2, 4, 6, 9,<br />

and 10 shall survive any termination.<br />

9. APPLICABLE LAW. This Agreement shall be governed by and<br />

construed in accordance with the laws of the State of California and<br />

the United States without regard to conflicts of laws provisions<br />

thereof and without regard to the United Nations Convention on<br />

Contracts for the International Sale of Goods. To the extent permitted<br />

by law, the parties waive any and all rights, privileges and obligations<br />

which may derive from any codification of the body of law generally<br />

referred to as the "Uniform Commercial Code".<br />

10. MISCELLANEOUS. No waiver of rights under this Agreement by<br />

either party shall constitute a subsequent waiver of this or any other<br />

right under this Agreement. In the event that any of the terms of this<br />

Agreement become or are declared to be illegal by any Court of<br />

competent jurisdiction, such term(s) shall be null and void and shall<br />

be deemed deleted from this Agreement. All remaining terms of this<br />

Agreement shall remain in full force and effect. In the event of a<br />

breach of this Agreement, the breaching party shall pay to the other<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 63


Limited Warranty and Terms and Conditions of Software License for <strong>Nokia</strong> Software<br />

party any reasonable attorneys’ fees and other costs and expenses<br />

incurred by the non-breaching party in connection with the<br />

enforcement of any provisions of this Agreement.<br />

If the Software is licensed to a U.S. Governmental user, the following<br />

shall apply. The Software and documentation licensed in this<br />

agreement are “commercial items” and are deemed to be “commercial<br />

computer software” and “commercial computer software<br />

documentation.” Consistent with the Federal Acquisition <strong>Guide</strong>lines<br />

and related laws, any use modification, reproduction, release,<br />

performance, display, or disclosure of such commercial software or<br />

commercial software documentation by the US. Government shall be<br />

governed solely by the terms of this Agreement and shall be<br />

prohibited except to the extent expressly permitted by the terms of<br />

this Agreement.<br />

64 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


APPENDIX E<br />

General Public Licensed Software<br />

<strong>Nokia</strong>, Inc. offers to provide machine-readable source code on industrystandard<br />

media to the recipient of the <strong>Nokia</strong>, Inc. modified READLINE<br />

and GDB code for a period of three (3) years from the date of <strong>Nokia</strong>,<br />

Inc.’s distribution of READLINE and GDB, or until January 1, 2003,<br />

whichever is longer. Alternatively, the <strong>Nokia</strong>, Inc. modified source code<br />

may be downloaded from ftp://ftp.iprg.nokia.com/pub/GNU/. All<br />

requests for code on media shall be accompanied by:<br />

• address of requester<br />

• a check for $25 payable to <strong>Nokia</strong>, Inc.<br />

Address all such requests to:<br />

Director of Customer Support<br />

<strong>Nokia</strong>, Inc.<br />

313 Fairchild Drive,<br />

Mountain View, CA 94043-2215<br />

All other General Public Licensed files that accompany READLINE and<br />

GDB are available at the above-mentioned ftp site or on media by request<br />

as stated above.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 65


General Public Licensed Software<br />

GNU GENERAL PUBLIC LICENSE<br />

Version 2, June 1991<br />

Copyright (C) 1989, 1991 Free Software Foundation, Inc.<br />

59 Temple Place - Suite 330, Boston, MA 02111-1307, USA<br />

Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not<br />

allowed.<br />

Preamble<br />

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU<br />

General Public License is intended to guarantee your freedom to share and change free software--to make sure the<br />

software is free for all its users. This General Public License applies to most of the Free Software Foundation's<br />

software and to any other program whose authors commit to using it. (Some other Free Software Foundation<br />

software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.<br />

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to<br />

make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish),<br />

that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new<br />

free programs; and that you know you can do these things.<br />

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to<br />

surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the<br />

software, or if you modify it.<br />

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all<br />

the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show<br />

them these terms so they know their rights.<br />

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you<br />

legal permission to copy, distribute and/or modify the software.<br />

Also, for each author's protection and ours, we want to make certain that everyone understands that there is no<br />

warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to<br />

know that what they have is not the original, so that any problems introduced by others will not reflect on the<br />

original authors' reputations.<br />

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that<br />

redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To<br />

prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all.<br />

The precise terms and conditions for copying, distribution and modification follow.<br />

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION<br />

This License applies to any program or other work which contains a notice placed by the copyright holder saying it<br />

may be distributed under the terms of this General Public License. The "Program", below, refers to any such<br />

program or work, and a "work based on the Program" means either the Program or any derivative work under<br />

copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications<br />

and/or translated into another language. (Hereinafter, translation is included without limitation in the term<br />

"modification".) Each licensee is addressed as "you".<br />

Activities other than copying, distribution and modification are not covered by this License; they are outside its<br />

scope. The act of running the Program is not restricted, and the output from the Program is covered only if its<br />

contents constitute a work based on the Program (independent of having been made by running the Program).<br />

Whether that is true depends on what the Program does.<br />

1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium,<br />

provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and<br />

disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and<br />

give any other recipients of the Program a copy of this License along with the Program.<br />

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty<br />

protection in exchange for a fee.<br />

66 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


GNU GENERAL PUBLIC LICENSE<br />

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the<br />

Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you<br />

also meet all of these conditions:<br />

*a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of<br />

any change.<br />

*b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the<br />

Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.<br />

*c) If the modified program normally reads commands interactively when run, you must cause it, when started<br />

running for such interactive use in the most ordinary way, to print or display an announcement including an<br />

appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and<br />

that users may redistribute the program under these conditions, and telling the user how to view a copy of this<br />

License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your<br />

work based on the Program is not required to print an announcement.)<br />

These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from<br />

the Program, and can be reasonably considered independent and separate works in themselves, then this License,<br />

and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the<br />

same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the<br />

terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every<br />

part regardless of who wrote it.<br />

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather,<br />

the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.<br />

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on<br />

the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this<br />

License.<br />

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable<br />

form under the terms of Sections 1 and 2 above provided that you also do one of the following:<br />

*a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under<br />

the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,<br />

*b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than<br />

your cost of physically performing source distribution, a complete machine-readable copy of the corresponding<br />

source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software<br />

interchange; or,<br />

*c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This<br />

alternative is allowed only for noncommercial distribution and only if you received the program in object code or<br />

executable form with such an offer, in accord with Subsection b above.)<br />

The source code for a work means the preferred form of the work for making modifications to it. For an executable<br />

work, complete source code means all the source code for all modules it contains, plus any associated interface<br />

definition files, plus the scripts used to control compilation and installation of the executable. However, as a special<br />

exception, the source code distributed need not include anything that is normally distributed (in either source or<br />

binary form) with the major components (compiler, kernel, and so on) of the operating system on which the<br />

executable runs, unless that component itself accompanies the executable.<br />

If distribution of executable or object code is made by offering access to copy from a designated place, then offering<br />

equivalent access to copy the source code from the same place counts as distribution of the source code, even though<br />

third parties are not compelled to copy the source along with the object code.<br />

4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.<br />

Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically<br />

terminate your rights under this License. However, parties who have received copies, or rights, from you under this<br />

License will not have their licenses terminated so long as such parties remain in full compliance.<br />

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you<br />

permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do<br />

not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program),<br />

you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or<br />

modifying the Program or works based on it.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 67


General Public Licensed Software<br />

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives<br />

a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions.<br />

You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not<br />

responsible for enforcing compliance by third parties to this License.<br />

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited<br />

to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the<br />

conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as<br />

to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a<br />

consequence you may not distribute the Program at all. For example, if a patent license would not permit royaltyfree<br />

redistribution of the Program by all those who receive copies directly or indirectly through you, then the only<br />

way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.<br />

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the<br />

section is intended to apply and the section as a whole is intended to apply in other circumstances.<br />

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest<br />

validity of any such claims; this section has the sole purpose of protecting the integrity of the free software<br />

distribution system, which is implemented by public license practices. Many people have made generous<br />

contributions to the wide range of software distributed through that system in reliance on consistent application of<br />

that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other<br />

system and a licensee cannot impose that choice.<br />

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.<br />

8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted<br />

interfaces, the original copyright holder who places the Program under this License may add an explicit<br />

geographical distribution limitation excluding those countries, so that distribution is permitted only in or among<br />

countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this<br />

License.<br />

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time<br />

to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new<br />

problems or concerns.<br />

Each version is given a distinguishing version number. If the Program specifies a version number of this License<br />

which applies to it and "any later version", you have the option of following the terms and conditions either of that<br />

version or of any later version published by the Free Software Foundation. If the Program does not specify a version<br />

number of this License, you may choose any version ever published by the Free Software Foundation.<br />

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are<br />

different, write to the author to ask for permission. For software which is copyrighted by the Free Software<br />

Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be<br />

guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the<br />

sharing and reuse of software generally.<br />

NO WARRANTY<br />

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE<br />

PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED<br />

IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS"<br />

WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT<br />

LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR<br />

PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH<br />

YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY<br />

SERVICING, REPAIR OR CORRECTION.<br />

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY<br />

COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE<br />

PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL,<br />

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY<br />

TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING<br />

RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF<br />

THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER<br />

PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.<br />

END OF TERMS AND CONDITIONS<br />

68 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


APPENDIX F<br />

Troubleshooting<br />

This appendix lists problems you might encounter with an <strong>IP100</strong> <strong>Series</strong><br />

NAP, potential causes for these problems, and possible solutions.<br />

The last section of this appendix provides information about using the<br />

tcpdump program in troubleshooting.<br />

The material is organized in terms of broad problem areas, with specific<br />

problems (and categories of problems) listed within each area. Often there<br />

is more than one possible cause and solution for a problem. Sometimes<br />

you may need to contact <strong>Nokia</strong> Customer Support. For information on<br />

how to do so, see NOKIA CONTACT INFORMATION on page iv.<br />

The four broad problem areas covered in this appendix are:<br />

• Access and login problems<br />

• Interface problems<br />

• Connectivity problems<br />

• Routing problems<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 69


Troubleshooting<br />

Access and Login Problems<br />

Problem<br />

Unable to log in to Console port<br />

Possible Cause<br />

The console is incorrectly connected to the unit.<br />

Possible Solution<br />

For instructions on creating and configuring a console connection, in<br />

Chapter 2, see Step 2—Connecting a Console on page 17.<br />

Possible Cause<br />

The console is not connected to the unit with a null-modem cable.<br />

Possible Solution<br />

Make sure that you are using a null-modem cable. See APPENDIX<br />

B, Cables.<br />

Possible Cause<br />

The terminal settings are incorrect.<br />

Possible Solution<br />

Make sure that the terminal settings are: 8 data, 1 stop, no parity, 9600<br />

bps, no flow control.<br />

Possible Cause<br />

The unit or file system is defective.<br />

70 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Access and Login Problems<br />

Possible Solution<br />

Contact <strong>Nokia</strong> Customer Support.<br />

Possible Cause<br />

The database is corrupted.<br />

Possible Solution<br />

Contact <strong>Nokia</strong> Customer Support.<br />

Problem<br />

Receive login prompt, but password<br />

not accepted<br />

Possible Cause<br />

You have entered the wrong password.<br />

Possible Solution<br />

Enter a correct password.<br />

You can find the procedure for changing the admin password in the<br />

<strong>Nokia</strong> Knowledge Base by contacting <strong>Nokia</strong> Customer Support.<br />

Possible Solution<br />

Return the database to the default settings and then run through the<br />

system-startup procedure again. (The system-startup procedure is<br />

described in CHAPTER 3, Configuring the NAP.)<br />

1. Log into the NAP as admin with Voyager.<br />

2. Under Configuration Database Management (Config|System<br />

Configuration|Manage Configuration Sets), you see an option to<br />

create a new default configuration.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 71


Troubleshooting<br />

3. Create the new default configuration.<br />

Problem<br />

No login prompt<br />

Possible Cause<br />

The unit is defective.<br />

Possible Solution<br />

Contact <strong>Nokia</strong> Customer Support.<br />

Troubleshooting Tips<br />

Use the full installation procedure to install a new system. The new<br />

system completely replaces the contents of the drive. This may be<br />

needed to restore or reload an NAP. This procedure erases the database<br />

on the NAP. Contact <strong>Nokia</strong> Customer Support.<br />

Problem<br />

Unable to connect to Voyager using<br />

network port<br />

Possible Cause<br />

You are using the wrong network cable.<br />

Possible Solution<br />

Use a crossover ethernet cable if you are connecting directly to the PC.<br />

Use a straight-through cable if you are connecting to a hub. See<br />

APPENDIX B, Cables.<br />

72 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Access and Login Problems<br />

Possible Cause<br />

The port is not enabled.<br />

Possible Solution<br />

View the port in lynx through the console port and verify that the<br />

interface is configured as active and up.<br />

Possible Cause<br />

The host port configuration is incorrect.<br />

Possible Solution<br />

<strong>Check</strong> host ethernet port settings. Verify that IP address and netmask<br />

settings are correct for the unit’s configuration.<br />

Possible Cause<br />

The link speed is wrong.<br />

Possible Solution<br />

Verify that the port on the host and the port on the <strong>IP100</strong> <strong>Series</strong> NAP<br />

are set for the same speed (10 Mbps/100 Mbps). A solid data/activity<br />

LED on a port indicates a speed mismatch.<br />

Possible Cause<br />

The duplex setting is wrong.<br />

Possible Solution<br />

Correct the duplex setting (Full/Half). Hubs use half duplex. Switches<br />

use full duplex.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 73


Troubleshooting<br />

Interface Problems<br />

Problem<br />

Local NAP ports do not appear in<br />

Voyager<br />

Possible Cause<br />

Your NAP may be defective.<br />

Possible Solution<br />

Contact <strong>Nokia</strong> Customer Support.<br />

Problem<br />

No link light appears when you<br />

connect the port<br />

Possible Cause<br />

You may have used the wrong cable.<br />

Possible Solution<br />

Use a crossover cable between the <strong>IP100</strong> <strong>Series</strong> NAP and a host, and a<br />

straight-through cable between the NAP and a hub.<br />

Problem<br />

Activity light is continuously on<br />

Possible Cause<br />

The port speed may be incorrect.<br />

74 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Interface Problems<br />

Possible Solution<br />

Make sure that the speeds on each end of the ethernet connection are<br />

the same (10 Mbps or 100 Mbps).<br />

Possible Cause<br />

The port is not enabled.<br />

Possible Solution<br />

Make sure that the interface is configured as active in Voyager’s<br />

Interface page.<br />

Problem<br />

High collision rate on the hub<br />

Possible Cause<br />

There is a problem with one or more connections.<br />

Possible Solution<br />

To localize the problem, disconnect the network cables one at a time<br />

until you identify the source of the problem. Then troubleshoot further.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 75


Troubleshooting<br />

Connectivity Problems<br />

Problem<br />

Unable to ping through the unit<br />

Troubleshooting Tips<br />

Localize the problem by issuing pings to various network interfaces on<br />

the <strong>IP100</strong> <strong>Series</strong> NAP. Use tcpdump to trace packets leaving or<br />

entering a port. (See Viewing Packets With tcpdump for further<br />

information.)<br />

Possible Cause<br />

The interfaces are not enabled.<br />

Possible Solution<br />

Ensure that all interfaces are active and up, as described in CHAPTER<br />

3, Configuring the NAP.<br />

Possible Cause<br />

No route exists to the network.<br />

Possible Solution<br />

<strong>Check</strong> the routing table in Voyager to see if a route exists to the<br />

network where the interface is located. If no route exists, see Routing<br />

Problems, below.<br />

Possible Cause<br />

The routing information for the attached NAP is incorrect.<br />

76 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Connectivity Problems<br />

Possible Solution<br />

Correct the routing information.<br />

Possible Cause<br />

The default routing information for the attached NAP is incorrect.<br />

Possible Solution<br />

Correct the default routing information.<br />

Possible Cause<br />

The ARP table contains incorrect information.<br />

Possible Solution<br />

Use Voyager to correct the information in the ARP table:<br />

1. Click CONFIG.<br />

2. Click the ARP link in the Interfaces section.<br />

3. Click the Display or Remove Dynamic ARP Entries link.<br />

4. Click the Delete box for the entry you want to delete.<br />

5. Click APPLY.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 77


Troubleshooting<br />

Routing Problems<br />

Troubleshooting Tips<br />

There are several useful tools to help you troubleshoot routing<br />

problems. The Monitor page in Voyager displays routing statistics and<br />

errors. The iclid command also displays this information.<br />

NOTE: Adding a ? after any command provides additional<br />

command information.<br />

hostname[admin]# iclid<br />

host name | IP address><br />

host name | IP address>?<br />

exit get help quit show<br />

host name | IP address><br />

hostname | IP address> show ?<br />

addressiprpmemoryrip<br />

bgp inbound-filtermfcroute<br />

bootpgwinterfaceospfversion<br />

dvmrp iphelperredistributionvrrp<br />

igmp krtresource<br />

hostname | IP address> show route ?<br />

aggregatebgpigrpospf<br />

staticall directinactive<br />

rip summary<br />

hostname | IP address> show route ospf<br />

Codes:C - connected, S - static, I - IGRP,<br />

R - RIP, B - BGP,O - OSPF, E - OSPF external,<br />

A - Aggregate,K - Kernel Remnant,H - Hidden<br />

S - Suppressed<br />

78 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Routing Problems<br />

Here is an example of screen output:<br />

O 172.16/16 via 10.1.1.225, eth-sp4plcO,<br />

cost 3, age 3111<br />

Several trace options are also available. These can be enabled in Routing<br />

Options in the Routing Configuration section in Voyager. When you<br />

enable a trace, the output appears in /var/tmp/ipsrd.log.<br />

Problems with OSPF<br />

Troubleshooting Tips<br />

Use tcpdump to view routing information. To display routing updates<br />

for specific interlaces, use this command:<br />

tcpdump -i logical interface name proto ospf<br />

(See Viewing Packets With tcpdump for more information about using<br />

the tcpdump command.)<br />

Under Routing Options in the Routing Configuration section in<br />

Voyager, you can also enable several types of trace options for OSPF.<br />

These traces are logged in /var/tmp/ipsrd.log.<br />

Problem<br />

OSPF does not operate<br />

Possible Cause<br />

OSPF is not configured.<br />

Possible Solution<br />

Verify that OSPF is properly configured for all interfaces that are<br />

involved in OSPF routing. For more information, view Configuring<br />

OSPF from the Configuring Routing page (press the DOC button) in<br />

Voyager.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 79


Troubleshooting<br />

OSPF hello and dead timers are not the same on each interface for a<br />

given link.<br />

Possible Solution<br />

Verify that the settings at the end of each link are identical.<br />

Possible Cause<br />

The attached NAPs do not support OSPF.<br />

Possible Solution<br />

Ensure that the attached NAPs support OSPF. If the attached NAP<br />

does not support OSPF, configure it with a protocol that the NAP<br />

supports and exchange routes with OSPF or set a default or static<br />

route.<br />

Problems with RIP<br />

Troubleshooting Tips<br />

Use tcpdump to view routing information. Use this command to<br />

display routing updates for a specific interface:<br />

tcpdump -i logical interface name proto rip<br />

(See Viewing Packets With tcpdump for more information on using the<br />

tcpdump command.)<br />

Under Routing Options in the Routing Configuration section in<br />

Voyager, you can enable several types of trace options for RIP. These<br />

traces are logged in /var/tmp/ipsrd.log.<br />

Possible Cause<br />

Inconsistent subnet masks are in use on the network.<br />

80 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Routing Problems<br />

Possible Solution<br />

RIP version 1 must use consistent subnet masks. If you need to use<br />

inconsistent subnet masks, change to RIP version 2 or OSPF.<br />

Possible Cause<br />

The number of networks exceeds the limit for RIP, which is 16<br />

networks.<br />

Possible Solution<br />

Verify that your network topology does not exceed this limit.<br />

Problems Exchanging Routes<br />

Troubleshooting Tips<br />

Always enter a metric value if you are exporting routes from OSPF to<br />

RIP.<br />

Possible Cause<br />

Exchanging routes is not configured correctly.<br />

Possible Solution<br />

Exchanging routes involves several configuration steps. Follow the<br />

tasks in the Voyager Reference <strong>Guide</strong> (click DOC) to ensure that all<br />

steps are followed.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 81


Troubleshooting<br />

Problems With Multicast<br />

Troubleshooting Tips<br />

Use tcpdump to view packets. To display packets for a specific<br />

interface, use this command:<br />

tcpdump -i logical interface name proto igmp<br />

(See Viewing Packets With tcpdump for more information on using the<br />

tcpdump command.)<br />

Under Routing Options in the Routing Configuration section in<br />

Voyager, you can enable several types of trace options for DVMRP.<br />

These traces are logged into /var/tmp/ipsrd.log.<br />

Possible Cause<br />

You do not have IP connectivity.<br />

Possible Solution<br />

Verify that you have IP connectivity; ping various hosts on each<br />

network. See Connectivity Problems.<br />

Possible Cause<br />

DVMRP is not enabled on the interfaces.<br />

Possible Solution<br />

Verify that DVMRP is enabled on the interfaces in use.<br />

Possible Cause<br />

Packets exceed TTL on clients.<br />

82 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Routing Problems<br />

Possible Solution<br />

Verify that the client is set up for the proper TTL number. Many clients<br />

are set to receive local traffic only one hop away.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 83


Troubleshooting<br />

Using tcpdump<br />

Troubleshooting Tips<br />

Use this command to display packets for a specific interface:<br />

tcpdump -1 logical interface name proto igmp<br />

(See Viewing Packets With tcpdump for more information on how to<br />

use the tcpdump command.)<br />

Viewing Packets With tcpdump<br />

tcpdump is a program provided with the IPSO software. You can use it<br />

to view traffic on a network. Some features and commands used with<br />

tcpdump are outlined in this section; for more information, see the man<br />

page for tcpdump.<br />

NOTE: CONTROL-C stops tcpdump. Substitute either physical or<br />

logical interface names for interface, as appropriate.<br />

tcpdump Command Basics<br />

tcpdump for a specific interface<br />

tcpdump -i logical interface name<br />

The following example shows slot 1 port 1 on a NAP:<br />

tcpdump -i eth-s1p1c0<br />

84 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using tcpdump<br />

tcpdump for a specific protocol on an interface<br />

tcpdump -i logical interface name proto protocol<br />

The following example command shows OSPF traffic:<br />

tcpdump -i eth-s2p3c0 proto ospf<br />

The following example command shows IGRP traffic:<br />

tcpdump -i eth-s2p1c0 proto igrp<br />

tcpdump for an Interface Using a TCP/UDP Application Port<br />

tcpdump -i logical interface name port TCP/UDP<br />

application port<br />

The following example command shows telnet traffic:<br />

tcpdump -i eth-s1p1c0 port telnet<br />

The following example command also shows telnet traffic:<br />

tcpdump -i eth-s1p1c0 port 23<br />

Specifying IP or UDP Port<br />

tcpdump -i logical interface name TCP/<br />

UDP application port<br />

The following example shows all BOOTP/DHCP traffic:<br />

tcpdump -i eth-s2p1c0 udp port 68<br />

Filtering Traffic with tcpdump<br />

Hiding Specific Types of Traffic<br />

tcpdump -i logical interface name not<br />

TCP/UDP application port<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 85


Troubleshooting<br />

The following example hides WWW traffic for the interface:<br />

tcpdump -i eth-s1p1c0 not port 80<br />

Viewing a Portion of the Packet<br />

tcpdump -i logical interface name -s packet size -vv<br />

The following example shows 320 bytes of the packet:<br />

tcpdump -i eth-s1p1c0 -s 320 -vv<br />

Viewing a Specific IP Address<br />

tcpdump -i logical interface name host IP address<br />

The following example shows only packets with IP address 10.10.10.1:<br />

tcpdump -i eth-s3p1c0 host 10.10.10.1<br />

Saving tcpdump Results to Local File<br />

Generate a trace file by using tcpdump with the -w flag. This stores<br />

the packets in a local file for later viewing with tcpdump. Use this<br />

feature when you want to send a copy of the tcpdump results to <strong>Nokia</strong><br />

Customer Support.<br />

The -w flag copies the first 68 bytes of every packet, unless you<br />

increase the capture size.<br />

For users running without data encryption, passwords are stored in the<br />

file.<br />

NOTE: The file grows very quickly on a busy network. We<br />

recommend creating this file in the /var partition.<br />

86 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Using tcpdump<br />

The following example does not display packets:<br />

tcpdump -i eth-s1p1c0 -w /var/tmp/tracefile<br />

Press CONTROL–C to end the capture and print the number of packets<br />

captured.<br />

The following example shows all RIP traffic for that interface:<br />

tcpdump -i eth-s1p1c0 -s 320 -vv port 520<br />

NOTE: Port 520 is also the port used by the UNIX daemon process<br />

on “routed” UNIX workstations.<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 87


Troubleshooting<br />

88 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


Index<br />

A<br />

address<br />

IP 33<br />

AT command string<br />

US Robotics 22<br />

Best modem 24<br />

AUX port 19<br />

B<br />

Best Data 56K data fax modem 24<br />

boot manager 45<br />

booting the system 54<br />

installing IPSO 47, 55<br />

password protection 56<br />

setting and viewing variables 54<br />

upgrade 57<br />

variables 47<br />

bottom 7<br />

browser 30<br />

text-based 31<br />

web-based 30<br />

C<br />

cable<br />

ethernet crossover 41<br />

null-modem 20, 43<br />

serial 17<br />

COM2 19<br />

compliance standards<br />

emission 3<br />

safety 3<br />

telecom 3<br />

configuring modem 20<br />

confirm<br />

setup 32<br />

connection<br />

console 17, 18, 19, 20, 22, 28<br />

modem 19<br />

power source 16<br />

console<br />

UNIX 17<br />

conventions<br />

bold italic xiii<br />

courier xiii<br />

courier bold xiii<br />

note xiv<br />

small caps xiii<br />

warning xiv, 2<br />

D<br />

DB-25 connector 19<br />

DB-9 connector 19<br />

Declaration of Conformity 40<br />

depth of unit 37<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 89


desk placement 12<br />

DIP switches<br />

US Robotics 23<br />

documentation<br />

Voyager<br />

inline help xii<br />

reference guide xii<br />

E<br />

enter<br />

browser type 30<br />

hostname 29<br />

passwords 30<br />

F<br />

face plate<br />

re-orientation 15<br />

H<br />

height of unit 37<br />

hostname 29<br />

enter 29<br />

I<br />

iclid<br />

troubleshooting 78<br />

interface<br />

AUX 5<br />

console 5<br />

duplex 32<br />

ethernet 33<br />

physical designation 33<br />

initial information 31<br />

specifications 39<br />

selecting 31, 32<br />

speed 32<br />

IP address 33<br />

IPSO 1<br />

system startup 28<br />

K<br />

keyholes 8, 13<br />

knowledge base<br />

troubleshooting 71<br />

L<br />

labels<br />

LAN 5<br />

LED 6<br />

license 59<br />

logical designation 33<br />

Lynx 31, 33<br />

starting 31<br />

M<br />

maximum altitude pressure of unit 38<br />

Microsoft Internet Explorer 30, 33<br />

modem 19<br />

Best Data 24<br />

command strings 22<br />

configuring 20<br />

US Robotics 22<br />

mounting 8<br />

N<br />

NAP monitoring 35<br />

Netscape Navigator 30, 33<br />

P<br />

part number<br />

power supply 4<br />

password 30<br />

enter 33<br />

types 30<br />

pcdump 69<br />

placement of unit 12<br />

desk 12<br />

stacked 12<br />

table 12<br />

power cord 4<br />

power supply<br />

connector 5<br />

problems<br />

access, login 70<br />

no login prompt 72<br />

receive login prompt, password not accepted 71<br />

unable to connect to Voyager using network port 72<br />

unable to log in to console port 70<br />

connectivity 76<br />

unable to ping 76<br />

interface 74<br />

activity light continuously on 74<br />

high collision rate 75<br />

local ports do not appear in Voyager 74<br />

no link light 74<br />

routing 78<br />

90 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>


exchanging routes 81<br />

multicast 82<br />

OSPF 79<br />

does not operate 79<br />

RIP 80<br />

R<br />

rear panel 5<br />

re-orienting face plate 15<br />

reset button 5<br />

rubber cushion 8<br />

S<br />

serial cable 4, 19<br />

setup<br />

confirm 32<br />

software license 59<br />

general public 65<br />

space requirements 13<br />

specifications 37<br />

environmental 38<br />

electrical 38<br />

pressure 38<br />

temperature 38<br />

interface<br />

aux 39<br />

console 39<br />

ethernet 39<br />

physical 37<br />

depth 37<br />

height 37<br />

width 37<br />

stacking unit 13<br />

system startup 28<br />

browser type 30<br />

password 30<br />

storage 38<br />

troubleshooting 69<br />

iclid 78<br />

knowledge base 71<br />

ttys file 20<br />

U<br />

US Robotics 33.6 fax modem 22<br />

username<br />

enter 33<br />

pop-up menu 33<br />

V<br />

ventilation slots 8<br />

Voyager xii, 1<br />

open 33<br />

Voyager Reference <strong>Guide</strong> 33<br />

W<br />

wall mounting unit 13<br />

WAN 30<br />

warranty 59<br />

width of unit 37<br />

T<br />

tcpdump 84<br />

commands 84<br />

filtering traffic 85<br />

saving results 86<br />

viewing packets 84<br />

viewing portion of packet 86<br />

viewing specific IP address 86<br />

technical specifications 37<br />

temperature<br />

operating 38<br />

<strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong> 91


92 <strong>IP100</strong> <strong>Series</strong> <strong>Installation</strong> <strong>Guide</strong>

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