Quiet the Mind - Image Creators Salon & Spa
Quiet the Mind - Image Creators Salon & Spa
Quiet the Mind - Image Creators Salon & Spa
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:: Cancellation Policy<br />
Groups and Multiple Services totaling<br />
$150 or more need to be held with a<br />
credit card. All services held with a<br />
credit card are under a 48 hour cancellation/no<br />
show policy. If you need to<br />
cancel or reschedule please allow 48<br />
hours notice, o<strong>the</strong>rwise <strong>the</strong> full amount<br />
of <strong>the</strong> services will be charged to <strong>the</strong><br />
credit card holding <strong>the</strong> services.<br />
:: Gift Cards<br />
<strong>Image</strong> <strong>Creators</strong>’ Gift Cards are available<br />
for purchase in any dollar amount.<br />
<strong>Image</strong> <strong>Creators</strong> is not responsible<br />
for lost or stolen Gift Cards. All Gift<br />
Cards sales are final. Valid for 1 year<br />
from date of purchase. Can be used<br />
towards services or products. May not<br />
be used for gratuity unless noted. Can<br />
not be redeemed for cash or used to<br />
purchase ano<strong>the</strong>r Gift Card. Donated<br />
gift certificates can not be used to<br />
purchase Gift Cards. Must be present<br />
to be redeemed.<br />
Rushed? Gift Cards can also be<br />
requested over <strong>the</strong> phone or online at<br />
imagecreators<strong>Salon</strong>and<strong>Spa</strong>.com. We<br />
will be glad to mail a Gift Card to you<br />
or <strong>the</strong> recipient—shipping and handling<br />
fees apply.<br />
:: Quality Service Policy<br />
<strong>Salon</strong> and <strong>Spa</strong> services are guaranteed<br />
100%. <strong>Image</strong> <strong>Creators</strong> guarantees all<br />
chemical hair services for a two-week<br />
period provided professional products<br />
were advised and used. Please notify<br />
us within <strong>the</strong> two weeks of your visit. No<br />
cash or credit card refunds on services<br />
will be given.<br />
:: Product Exchange Policy<br />
We will gladly exchange any hair, skin,<br />
nail or body retail items within 14 days<br />
of purchase for retail credit. No cash or<br />
credit card refund will be given. Retail<br />
credit can be used toward retail items<br />
only. All boutique, make-up, hairpieces,<br />
brushes and discounted sales are final.<br />
If you have any questions please see a<br />
member of our Guest Relations Team.<br />
:: Protocols<br />
• For a stress free and relaxing visit in our<br />
<strong>Salon</strong> and <strong>Spa</strong>, please turn off all cell<br />
phones and pagers.<br />
• Shirt and shoes must be worn in <strong>Salon</strong><br />
and <strong>Spa</strong>. When walking through <strong>Salon</strong><br />
or <strong>Spa</strong> watch your step and use caution.<br />
Be aware of any objects on <strong>the</strong> floor.<br />
• <strong>Image</strong> <strong>Creators</strong> will not be responsible<br />
for any clothing damaged during a<br />
chemical service. We strongly advise<br />
changing into a chemical gown provided<br />
for you in our changing rooms.<br />
• Smoking is not permitted in <strong>the</strong> <strong>Salon</strong><br />
or <strong>Spa</strong>.<br />
• <strong>Image</strong> <strong>Creators</strong> reserves <strong>the</strong> right to<br />
refuse any service or treatment due to<br />
misconduct or inappropriate behavior<br />
and language.<br />
• Clients under <strong>the</strong> age of 18 receiving<br />
services must be accompanied by a<br />
parent or legal guardian.