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Member Reports - Acord

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Australia Program<br />

acord.org/au<br />

Southern Africa Program<br />

acord.org/za<br />

“WE WERE EXCITED ABOUT THE PROSPECT OF SOLVING AN INDUSTRY ISSUE WITH<br />

A SOLUTION THAT BENEFITS THE ENTIRE WHOLESALE SECTOR OF THE BUSINESS.”<br />

-JOHN WELLS, COMMINSURE<br />

Insurance organizations in Australia are embracing ACORD standards with enthusiasm, pragmatism and<br />

steady attention to measuring business benefits. The adaptation of ACORD standards to the Australian<br />

market is proceeding hand-in-hand with the evolution of our standards management process – a synergy<br />

that brings benefits all around the world.<br />

“THIS IS TRULY AN HISTORIC EVENT FOR THE SOUTHERN AFRICAN SHORT<br />

TERM INSURANCE INDUSTRY AS IT IS THE FIRST TIME THAT A DATA<br />

STANDARD IS ADOPTED AND SUPPORTED BY THE MAJORITY OF THE<br />

INDUSTRY. EVERY PROJECT THAT TOUCHES DATA WILL BENEFIT FROM<br />

THIS STANDARD AS INDUSTRY PLAYERS ARE ABLE TO COMMUNICATE IN A<br />

COMMON LANGUAGE AND FORMAT.”<br />

-JAN DE KLERK, CIO, SANTAM<br />

Policy Variation<br />

The Policy Variation message was the first Australia<br />

Life message to move forward to the testing phase from<br />

the ACORD Messaging Library (AML). AML is a set of<br />

globally reusable components that can be configured to fit<br />

specific purposes.<br />

The Policy Variation message is sent from a superannuation<br />

fund administrator to an insurer to initiate the<br />

underwriting process. Currently when funds send data to<br />

various insurers, the data format varies for each insurer<br />

even if the data itself is the same. The Policy Variation<br />

message standardizes that data transmission, creating<br />

efficiencies for software vendors, funds, and insurers.<br />

When pilot testing is completed successfully, the Policy<br />

Variation message will become part of the official ACORD<br />

Standard.<br />

Next year will bring more implementations to the region,<br />

including the start of seamless electronic communication<br />

with Premium Funders.<br />

acord.org/wc<br />

ACORD is making strong progress in Africa, with base standards being put in place as<br />

a foundation for market specializations. The industry in Southern Africa is dynamic and<br />

cost-aware, and sees benefits from ACORD standards in both business expansion and cost<br />

reduction. Progress is swift and orderly, with a solid core of standards now in place alongside<br />

a proven process for introducing new standards.<br />

Launching the Standards<br />

ACORD’s growth in Southern Africa has been helped greatly by partnering with other<br />

insurance organizations. Collaboration with the Short- Term Insurance Data Exchange<br />

(STRIDE), the South African Insurers Association (SAIA) and the Financial Intermediaries<br />

Association (FIA) has produced a Southern Africa XML Standard which is now ready for use.<br />

The first formal Southern Africa messaging standards were voted on by the community<br />

and released in October. The Southern Africa ACORD transaction specification includes<br />

Policy Synchronization, Claim Synchronization, Claim Bordereau, Premium Bordereaux<br />

and Claim Registration.<br />

This new standard enables insurers and binderholders to interact in a single, unique<br />

language. The standard will greatly reduce the cost and effort involved in moving data<br />

between binderholders and insurers, as a single translation enables communication with<br />

any organization mapped to ACORD.<br />

Now that the base standard has been approved, next in line for Southern Africa is expansion<br />

into other lines of business including crop yield, green geyser and even telematics.<br />

The Workers Compensation Reporting Group includes a wide range of insurers, solution providers, and<br />

industry and state associations.<br />

The group continued to work with the International Association of Industrial Accident Boards and Commissions<br />

(IAIABC) and Workers Compensation Insurance Organizations (WCIO) on mapping electronic data interchange<br />

transactions to ACORD XML . The goal is to give states and insurers an alternative to the current fixed length,<br />

flat file format data Standards.<br />

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