What a great team! - East and North Herts NHS Trust

They’re all the ‘strongest link’
Congratulations to the following managers
(pictured right) for successfully completing
the Effective Manager Programme: Meredith
Arch, Julie Beechey, Debbie Cutmore, Siobhan
Dodrill-Rees, Kate Lockhart, Jerry Nool, Grace
Norman, Cathy Osborn, Barbara Silveston, Carole
Watkins and Linda Weeden.
Their 10-month programme involved attending
workshops, undertaking activities such as shadowing
colleagues, making observations of care provided to
patients and completing a portfolio of evidence-based
work.
The group concluded their programme with a celebration
event putting together a highly entertaining ‘Weakest
Link’ show that simply went to prove that they were all
the ‘Strongest Link’ in terms of their knowledge and
skills.
Congratulations also to the following supervisors
(pictured right) who have successfully completed the
6-month Effective Supervisor Programme: Victor Adoro,
Lynda Crates, Hazel Humphreys, Jo Jarvis, Yixin Lin,
Mary Noble, Susan Oliver, Jeannette Pearce, Craig
Pemberton, Lara Perrin, Graziella Rizzo and Colleen
Whawall.
They concluded their programme with a number of
excellent presentations on how much they had learned
as a result of the course.
Showing the way on
overseas visitors
Do you know whether overseas visitors to the UK
should be charged for their care? Do you know what
kinds of treatments they are entitled to receive free?
These are questions that our service co-ordinator for
overseas visitors, Karen Stroud, can answer. It’s her
job to make sure that all the necessary procedures are
followed, that overseas visitors who are eligible for free
hospital treatment are not charged, and that those who
are not eligible are charged.
Well, it appears that we have been implementing the
procedures so efficiently that other Trusts are taking an
increasing interest in how we do it. For example,
managers from Southend and Bedford hospitals have
already visited us to find out for themselves. In
particular, they wanted to see how we identify overseas
visitors and how we then go about deciding whether or
not they need to be charged for the treatment they
receive.
Karen told Grapevine: “It’s good to know that our
systems are regarded by others as effective. So we
are very happy to share our experiences, systems and
documentation with them. Of course, it’s very much a
team effort. I must thank all those involved, including
our doctors, nurses, ward clerks and receptionists.”
We’ve got a new
‘patient safety’ fellow
Consultant vascular and general surgeon
Sadasivam Selvakumar, who is also the
Trust’s medical director for patient safety, has
been made a fellow of the Improvement Faculty of
the NHS Institute for Innovation and Improvement.
The faculty brings together what it describes as
‘passionate improvers’ from around the country who,
individually and collectively, seek to advance the cause
of patient safety and quality of care. They include
doctors, nurses and other NHS professionals who have
made a major contribution in this field in their respective
careers.
Mr Selvakumar becomes one
of around 230 fellows across
a very wide range of NHS
organisations. He and his
colleagues aim to provide
education and encouragement
to put patient safety at the top
of everyone’s agenda.
4 Grapevine