Annual Report - Emerald Media

2011
Annual
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Associate Member Directory
86
RAA 2011 Annual Report

Joint Message from
Jim Rankin, RAA Chairman and
Roger Cohen, RAA President
Earning our “seat at the table”
Jim Rankin
Roger Cohen
After US Transportation Secretary Ray LaHood walked every inch of the RAA Exhibit Hall this May in Nashville, he stepped to the podium and
affirmed what our record number of attendees were already feeling.
“Regional airlines have a seat at the table when we make aviation policy,” LaHood told attendees. The first sitting Cabinet member to attend an
RAA Convention, the DOT Secretary endorsed RAA as “a willing and enthusiastic partner,” accurately describing what the association and our
members have achieved through our collective efforts over several highly challenging years.
The clear vision and strong voice of regional airlines have made their mark. From RAA CEOs sharing equal status with mainline airline executives,
union officials and other industry leaders on DOT’s Future of Aviation Commission (FACA) and FAA’s NextGen Advisory Commission (NAC) to
regional airline officials serving on—and oftentimes chairing—nearly a dozen Aviation Rulemaking Committees (ARCs).
RAA Fatigue Study to provide groundbreaking safety science
Perhaps RAA’s most enduring contribution to the aviation community—our groundbreaking Strategic Safety Initiative Fatigue Study—is about to
enter its critical Phase II. With the strong support of member airlines, flight crews and training providers, independent researchers from the worldrenowned
Washington State University Sleep Science Center will be gathering real-time, real-world science to determine if and how multi-segment
flight operations might impact fatigue. The science gleaned from RAA’s study will help airlines and pilots worldwide better understand, manage,
and mitigate—if not eliminate—fatigue. Our goal is simple, prevent accidents, by extending and expanding the safest period in airline history.
Flying safely is the most important, but not the only, reason RAA airlines have earned a “seat at the table”. Despite a struggling economy,
skyrocketing fuel costs and airline consolidation across all sectors, regional airlines have solidified our pre-eminent status, flying more than half
the nation’s scheduled flights with nearly 75% of US airports relying on regional airlines exclusively. As illustrated in this year’s Annual Report,
the nation’s regional carriers (and RAA’s 30 members provide virtually all the service) have grown in nearly every category. Take a look at the
following statistics.
• In 2010, regionals carried 163.5 million passengers, up 2.5% from 2009; RPMs increased 3.9% to 75.8 billion and ASMs totaled 99.1 billion, up
1.6% compared with 2009 totals.
• Average load factor was 76.45%, a 2.3% gain compared with 2009, and the average seating capacity of regional airlines increased to 56 seats,
compared with 55 seats in 2009. Average passenger trip length grew 1.5% to 464 mile flights.
• Regionals served 673 US airports and at 498 airports (74%), regionals provided the only scheduled flights.
RAA and AAAE host first ever “Airline-Community Leadership Summit”
It’s a serious responsibility to serve as the only link to the global economy for so many Americans, and it’s one of the reasons we’re piggybacking
our Fall Meeting onto a first ever “Airline-Community Leadership Summit” December 5-7 in Memphis. Co-sponsored by RAA and the American
Association of Airport Executives (AAAE), leaders from airlines and communities from across the country will share best practices on how to
address safety, security, environmental and operational issues – and how to maintain efficient, economic scheduled service to those more than 600
communities.
This “seat at the table” couldn’t have been achieved without the long and loyal support of the extended RAA family, particularly our Associate
Members. The resources, people and time these 200 companies have invested in RAA has kept us strong and growing for more than 35 years, and
we know we can count on them as we address tomorrow’s challenges.
So, please take your rightful seat alongside us – in Memphis this Fall and certainly at our 2012 Annual Convention May 21-24 in Minneapolis.
Thanks again for all your support, and hope to see you soon.
Jim Rankin
Roger Cohen
RAA 2011 Annual Report 1

RAA Staff
President Senior Vice President- Senior Vice President-
Roger Cohen Operations & Safety Legislative Affairs
Scott Foose
Faye Malarkey Black
Senior Director-Industry Director-Safety & Operations Manager Association Associate
& Regulatory Affairs Technical Affairs Staci Morgan Allison Gross
Liam Connolly
Connie Arnold
(departed RAA August 2011)
2010-2011 RAA Board of Directors
Chairman Vice Chairman Treasurer Secretary
Jim Rankin Dan Garton Keith Houk Dan Wolf
Air Wisconsin American Eagle PSA Airlines Cape Air
Directors
Cesar Garcia Uribe
Aerolitoral
Fred Deleeuw
Airnet Holdings
Brad Holt
Atlantic Southeast Airlines/
ExpressJet
John Bendoraitis
Comair
John Sullivan
Commutair
Tim Komberec
Empire Airlines
Bob Hajdukovich
Era Aviation
Doug Voss
Great Lakes Aviation
Darrell Richardson
Gulfstream Airlines
Glenn Johnson
Horizon Air
Lesley Kaneshiro
Island Air
Joseph Randell
Jazz Air
John Spanjers
Mesaba Airlines
William Bendokas
New England Airlines
Steve Farrow
Piedmont Airlines
Sean Menke
Pinnacle Airlines
Bryan Bedford
Republic Airways Holdings
Mark Slack
Scenic/Grand Canyon
Airlines
Chip Childs
SkyWest Airlines
Rick Leach
TransStates Holdings
RAA Convention & Sponsorship Team
Convention Manager
John Rubsamen
Exhibit Sales
David Perez Hernandez
Exhibit Services
Jennifer Montague
Sponsorship Manager
Diana Lundie
Sponsorship Assistant
Susan Young
RAA Annual Report Staff
Editor
Kelly Murphy
Advertising
Cheryl Goldsby
Design and layout
Jennifer Moore
Aeris Graphic Design
Project research
OAG
2
RAA 2011 Annual Report

Table of Contents
The acknowledgement of key aviation
stakeholders—both in private entities and
government agencies—that the regional
airline industry has secured a “seat at the
table” when aviation policy is made is
the cover theme of the RAA 2011 Annual
Report. You’ll read in greater detail on
page one how the association has safely
and professionally made this “arrival”
with regionals now flying more than half
of all US flights, carrying more than a
quarter of all passengers, and with 75%
of US communities relying exclusively on
regionals for their airline service. Our
OAG statistics in this year’s Annual Report
reveal the more than 2,600 aircraft flown
by regional airlines—both regional jets
and turboprops—now have an average
seating capacity of 56 seats.
The 2011 Annual Report of the Regional Airline
Association is published by Emerald Media in
partnership with RAA.
Regional Airline Association
2025 M Street, NW, Suite 800
Washington, DC 20036,
Tel: (202) 367-1170 Fax: (202) 367-2170
Email: raa@raa.org Website: www.raa.org
Joint message from RAA Chairman Jim Rankin and President Roger Cohen.....1
RAA Staff........................................................................................................2
2010-2011 RAA Board of Directors.................................................................2
2011 Convention Sponsors..............................................................................5
2010 Fall Meeting Sponsors.............................................................................7
2011 Summer Seminars sponsors....................................................................7
INDUSTRY STATISTICS
Industry Statistics 1980-2010.....................................................................11
Average Passenger Trip Length...................................................................11
Average Load Factor..................................................................................11
Revenue Passenger Miles...........................................................................11
Passengers.................................................................................................11
20-Year Industry Statistics – Majors/Regionals Share of US Airline Service...12
Revenue Passenger Miles.....................................................................12
Available Seat Miles.............................................................................12
Average Seating Capacity....................................................................12
Average Passenger Trip Length............................................................12
Service at US Airports.................................................................................13
Regional Carrier Full-Time Equivalent Employees........................................13
Corporate Groupings of Top 50 Regional Carriers......................................14
Regional Airline Partnerships......................................................................15
Safety information – NTSB Data........................................................... 16-17
RAA Strategic Safety Initiative....................................................................18
REGIONAL AIRCRAFT STATISTICS
Average Seating Capacity of Regional Aircraft............................................21
Scheduled Passenger Aircraft by Type.........................................................21
Regional Airline Fleet.................................................................................22
Regional Aircraft Distribution by Carrier and Manufacturer........................23
US AIRPORTS AND REGIONAL SERVICE/ESSENTIAL AIR SERVICE
History of the Essential Air Service Program................................................27
Top 50 US Airports (Lower 48)...................................................................28
US Airports Served Exclusively by Regional Airlines.....................................29
Top US Airports for Regional Flights...........................................................30
Shortest and Longest Regional Routes........................................................31
Regional Airline International Service Transborder maps.............................32
Passengers Service in United States
(State by State analysis, including Alaska & Hawaii)............................................ 33-50
RAA MEMBER AIRLINE DIRECTORY
RAA Member Airlines........................................................................... 53-56
ASSOCIATE MEMBER DIRECTORY
Associate Member Council 2010-2011......................................................59
AMC Chairman Report..............................................................................59
Associate Member Index A-Z......................................................................60
Associate Member Index by Category........................................................61
Associate Member Listings................................................................... 62-79
REFERENCE
North American Scheduled Carrier Legend.................................................82
Airport Codes...................................................................................... 83-84
Advertisers Index...........................................................................................84
The 2011 RAA Annual Report is available
online at: www.raa.org
Bound copies of the Annual Report may be
ordered.
Printed in USA September 2011 ©2011 RAA All rights reserved
RAA 2011 Annual Report 3

R e a l V a l u e . e V e R y d a y .

Thank you! you!
to all of our 2011 Convention sponsors
to all of our 2011 Convention sponsors
DIAMOND
PLATINUM
GOLD
SILVER
BRONZE
BOOSTER
RAA 2011 Annual Report 5

Regional airlines highlight their critical role
at the RAA 36th Annual Convention
Nashville, TN
May 16-19, 2011
To view full coverage and more photos
of RAA’s Nasville Convention
visit the Media section at
www.raa.org.
Attendees sampled the products and services of some 200 exhibitors at the
Nashville Convention Center.
Machida Inc’s Jitu Patel demonstrates the company’s work in customized
borescopes to convention attendees.
Manufacturers shared their insights on how airline customer demands drive their decisions on
existing and future aircraft platforms. SuperJet International’s Svetlana Issaeva, Mitsubishi’s Junichi
Miyakawa, Bombardier’s Eric Martel and ATR’s Guillaume Gasparri participated with Great Lakes’
Chuck Howell moderating the session.
SkyWest President and COO Chip Childs stops at the
UVolve Instant Floor Coatings booth.
Marking its 10th successful event, the Purchasing Forum
brought together airline and supplier representatives for
person-to-person 10-minute “speed dating” meetings.
Moderator Bill Swelbar guided a lively panel discussion on the future direction of regional
airlines with ACI-NA’s Greg Principato, ERA’s Mike Ambrose and oneworld’s Bruce Ashby.
Save the date! RAA 37th Annual Convention – May 21-24, 2012 – Minneapolis, MI
6
RAA 2011 Annual Report

Thank you!
to all of our 2010 Fall Meeting sponsors
Thank you!
to all of our 2011 Summer Seminars sponsors
RAA 2011 Annual Report 7

Providing excellence in
component repair and
overhaul for rotor and
fixed wing aircraft.
Specialized Overhaul Services
• Environmental Systems: Air Cycle Machines, Cooling Turbines
• Power Generation: Starter Generators, AC Generators, TRU’s
• Fuel Systems: Fuel Boost Pumps, Valves
• Aircraft Lighting: Goodrich Hella Repair Services
• Pneumatic Systems: Bleed Air Valves, Heat Exchangers, Actuators
• Hydraulic Systems: Pumps, Actuators, Pressure Transducers
Regional Jet / Turbo Prop
Cost Reduction Programs
Component Overhaul Services
USA
Aviatron, Inc.
25 Customs Drive, South Burlington, VT 05403
Phone (802) 865-9318 · Fax (802) 862-9707
www.aviatron.com
Canada
Aviatron, Inc.
470 Rue McCaffrey, Ville Saint-Laurent, Quebec H4T 1N2
Phone (514) 735-1700 · Fax (514) 735-2235
8
RAA 2011 Annual Report

Industry Statistics
RAA 2011 Annual Report 9

20 20 24.38 24.38
10
10
12.64 12.64
1.89 1.89 8.03 8.03
4.70 4.70
1980 1980 1985 1985 1990 1990 1995 1995 2000 2000 2005 2005 2010 2010
Industry 0 0 Statistics 1980 – 2010
1980 1985 1990 1995 2000 2005 2009 2010
Carriers Operating 247 190 153 123 91 75 62 61
millions millions
170 Passengers 170 Enplaned (millions) 14.69 26.99 41.49 58.31 82.49 152.55 159.45 163.5
160 160
150 Revenue 150Passenger Miles (billions) 1.89 4.70163.5
163.5 8.03 12.64 24.38 67.41 72.91 75.82
152.55 152.55
140 140
130 Available 130Seat Miles (billions) 4.01 10.07 15.04 25.48 42.81 95.58 97.61 99.18
120 120
110 Average 110Load Factor 47.19% 46.63% 53.39% 49.60% 56.96% 70.53% 74.70% 76.45%
100 100
Departures 90 90 Completed (millions) 2.26 3.23 4.12 4.89 4.55 5.43 4.81 4.75
80 80
Average 70 70Passenger Trip Length (miles) 129 82.49 82.49
174 194 217 296 442 457 464
60 60
Average 50 50Seating Capacity 58.31 58.31 16 26 24 30 37 50 55 56
40 40
Fleet 30 Flying Hours 41.49 41.49
30
1,474 2,118 3,386 3,817 5,943 5,714 5,162 5,211
20 20 26.99 26.99
* Note that
10 10 2009
14.69 14.69 fleet flying hours is different from previous 2009 RAA Annual report. This is due to an airline updating their 2009 fleet flying hours
0 0
1980 1980 1985 1985 1990 1990 1995 1995 2000 2000 2005 2005 2010 2010
Source: OAG Analysis using OAG Form41 and Commuter iNET
Industry Statistics
Average Passenger Trip Length
Average Load Factor
miles
500
450
400
350
300
250
200
150
100
50
0
miles
500
450
400
350
300
250
200
150
100129
50
464 464
442 442
296 296
217 217
194 194
174 174
129
0
1980 1980 1985 1985 1990 1990 1995 1995 2000 2000 2005 2005 2010 2010
%
80
75
70
65
60
55
50
45
40
35
30
25
20
15
10
5
0
%
billions 80
8075
76.45 76.45
70
7065
70.53 70.53 75.82
60
67.41
6055
56.96 56.96
50
53.39 53.39
5045
47.19 47.19
49.60 49.60
46.63 46.63
40
4035
30
3025
20
2015
24.38
10
10 5
12.64
0
19801.89
1980 1985
8.03
4.70 1985 1990 1990 1995 1995 2000 2000 2005 2005 2010 2010
0
1980 1985 1990 1995 2000 2005 2010
Revenue Passenger Miles
billions
80
70
60
50
40
30
20
10
0
24.38
67.41
75.82
12.64
1.89 4.70
8.03
1980 1985 1990 1995 2000 2005 2010
Passengers
millions
170
160
150
140
152.55
163.5
130
120
110
100
90
80
70
82.49
60
50
58.31
40
41.49
30
20
26.99
10 14.69
0
1980 1985 1990 1995 2000 2005 2010
Source: OAG Schedules
RAA 2011 Annual Report 11

Industry Statistics
“We’ve proven as an industry that even through tough economic times...
regional airlines are recognized by industry stakeholders for all of our
efforts – in advancing safety and contributing to the overall reliability and
professionalism of this nation’s air transportation system...the regional
airline industry is more than a business to us. It’s a passion with well over a
half of my fellow RAA Board members being licensed pilots or mechanics…
some of us even currently rated on our own fleets’ aircraft types.”
Jim Rankin, RAA Chairman
at the RAA 2010 Annual Convention
20-Year Industry Statistics – Majors/Regionals Share of US Airline Service
Revenue Passenger Miles
Available Seat Miles
billions
750
700
650
600
550
500
450
400
350
300
250
200
150
100
50
0
1980 1985 1990 1995 2000 2005 2010
% change billions
% change
4000% 1000
2500%
3500%
3000%
2500%
2000%
1500%
1000%
500%
0
900
800
700
600
500
400
300
200
100
0
1980 1985 1990 1995 2000 2005 2010
2000%
1500%
1000%
500%
0
Majors
% change Majors
Regionals
% change Regionals
Average Seating Capacity
seats
180
Average Passenger Trip Length
% change miles
% change
250% 1400
300%
160
140
200%
1200
250%
120
1000
200%
100
150%
800
80
100%
600
150%
60
40
20
50%
400
200
100%
50%
0
1980 1985 1990 1995 2000 2005 2010
0
0
1980 1985 1990 1995 2000 2005 2010
0
Source: OAG Form41 iNet
12
RAA 2011 Annual Report

Service at US Airports
Service at US Airports
number of airports with regional service
900
Lower 48
800
AK & HI
513
700
458
434 430 437
600
number of airports with ONLY Regional service
600
Lower 48
329
AK & HI
500
288 287 285 282
400
Industry Statistics
500
400
300
300
200
100
255
225 232 224 236
200
100
234
205 214 207 216
0
1995 2000 2005 2009 2010
0
1995 2000 2005 2009 2010
Source: OAG Schedules
Table 15: Regional Airline Full-time Equivalent Employees*, May 2007-2010
(FTEs for May of each year. Ranked by May 2011 FTEs)
Rank 2007 2008 2009 2010 2011
Percent Change**
2007-2011 2010-2011
1 American Eagle Airlines 9,428 9,733 9,170 9,240 9,697 2.9 4.9
2 SkyWest Airlines 9,786 9,534 8,576 8,943 9,340 -4.6 4.4
3 ExpressJet Airlines 7,689 7,294 5,339 5,518 5,296 -31.1 -4.0
4 Atlantic Southeast Airlines 5,592 4,545 3,927 3,618 3,754 -32.9 3.8
5 Pinnacle Airlines 3,382 3,514 3,378 3,300 3,562 5.3 7.9
6 Horizon Air 3,797 3,785 3,265 3,026 2,835 -25.3 -6.3
7 Air Wisconsin 2,259 2,884 2,607 2,498 2,557 13.2 2.4
8 Comair 6,164 5,902 5,104 2,499 2,189 -64.5 -12.4
9 Republic Airlines*** 924 1,477 1,461 2,057 2,179 135.8 5.9
10 Mesaba Airlines 2,595 3,160 3,966 2,217 2,161 -16.7 -2.5
11 Mesa Airlines 3,208 2,929 2,796 2,069 2,003 -37.6 -3.2
12 Executive Airlines 1,680 1,724 1,751 1,798 1,855 10.4 3.2
13 Colgan Air N/A 1,348 1,275 1,243 1,534 N/A 23.4
14 Shuttle America 1,070 1,147 1,330 1,291 1,431 33.7 10.8
15 PSA Airlines 1,428 1,139 991 990 1,009 -29.3 1.9
16 Compass Airlines N/A 551 825 981 950 N/A -3.2
17 GoJet Airlines 313 351 476 564 581 85.6 3.0
18 Lynx***** N/A 345 395 225 N/A N/A N/A
19 Trans States Airlines**** 1,278 N/A N/A N/A N/A N/A N/A
Total 60,590 61,358 56,626 52,074 52,930 -14.9 1.6
Notes:
* Full-time Equivalent Employee (FTE) calculations count two part-time employees
as one full-time employee.
** The Percent Change 2007-2011 is based on the 15 carriers reporting in both
years.
*** Effective with November 2009 reporting, Republic Airlines’ employment numbers
include FTE’s from Midwest Airlines. Midwest employment data were formerly
included in the “Other Airlines” category.
Source: Bureau of Transportation Statistics
**** Effective with April 2008 reporting, Trans States Airlines no longer met the
reporting requirements for filing monthly airline employment data.
***** Effective the end of March 2011, Lynx Airlines ceased operations.
N/A:
Carriers did not meet the standard for filing, was no longer operating, merged
with another operating carrier or failed to file. See previous notes.
Note: Percent changes based on numbers prior to rounding.
RAA 2011 Annual Report 13

Industry Statistics
Corporate Groupings of Top 50 Regional Airlines
(as of February 2011)
2010 Individual
Carrier Rank
2010 Carrier
Group Rank
Carrier
Primary Codes Shared
in 2010
2010 Passengers
Enplaned
Percent
of Total
2010 Enplaned
Group
1 SkyWest Airlines 50,379,501
3 - SkyWest Airlines DL/FL/UA/YX 22,252,116 14.5%
6 - Atlantic Southeast DL 12,779,787 8.4%
4 - ExpressJet Airlines 1 CO/UA 15,347,598 10.0%
2 Republic Holdings 20,755,033
7 - Republic Airlines YS/YX/F9 10,146,520 6.6%
14 - Chautauqua Airlines AA/CO/DL/UA/US/YX 5,396,335 3.5%
15 - Shuttle America Corp. DL/UA 4,644,754 3.0%
26 - Lynx Aviation F9 567,424 0.4%
3 Pinnacle Airlines Corp. 18,239,340
8 - Pinnacle Airlines DL 10,041,090 6.6%
20 - Colgan Air CO/UA/US 2,501,792 1.6%
12 - Mesaba Airlines DL/US 5,696,458 3.7%
4 American Eagle 17,454,146
5 - American Eagle AA 14,905,796 9.7%
19 - Executive Airlines AA 2,548,350 1.7%
5 Mesa Air Group 9,189,209
9 - Mesa Airlines UA/US 8,342,116 5.5%
23 - Freedom Airlines 2 DL 847,093 0.6%
6 Trans States Holdings 7,559,164
22 - Trans States Airlines AA/UA/US 2,033,792 1.3%
21 - GoJet Airlines US 2,462,424 1.6%
17 - Compass Air DL 3,062,948 2.0%
7 US Airways Group 7,324,648
16 - PSA Airlines Inc. US 4,577,860 3.0%
18 - Piedmont Airlines US 2,746,788 1.8%
10 8 Horizon Air AS 6,226,168 4.1%
9 Delta Air Lines 5,956,105
11 - Comair, Inc. DL 5,956,105 3.9%
13 10 Air Wisconsin Corp. US 5,422,547 3.5%
24 11 Commutair CO 814,454 0.5%
25 12 Cape Air CO 611,388 0.4%
27 13 Great Lakes Aviation Ltd. F9/UA 456,977 0.3%
28 14 Gulfstream Intl UA/CO 375,489 0.2%
29 15 Era Aviation 338,748 0.2%
30 16 Hawaii Island Air 326,901 0.2%
31 17 Grand Canyon dba Scenic 232,207 0.2%
32 18 Peninsula Airways AS 210,199 0.1%
33 19 Seaborne Aviation 181,510 0.1%
34 20 Hageland Aviation 176,736 0.1%
35 21 Grant Aviation 117,448 0.1%
36 22 Wings of Alaska 91,022 0.1%
37 23 Kenmore Air Harbor 89,133 0.1%
38 24 Bering Air 73,459 0.0%
39 25 Vieques Airlink 52,751 0.0%
40 26 Yute Air - Flight Alaska 44,957 0.0%
41 27 PM Air LLC 38,240 0.0%
42 28 Warbelows Air Ventures 37,706 0.0%
43 29 Frontier Flying Service 36,472 0.0%
44 30 Pacific Wings Airlines 31,378 0.0%
45 31 Wright Air 29,370 0.0%
46 32 Taquan Air Service 22,165 0.0%
47 33 New England Airlines 20,042 0.0%
48 34 Pacific Airways 18,522 0.0%
49 35 Island Air Service 15,320 0.0%
50 36 Homer Air 13,519 0.0%
51 37 Iliamna Air Taxi 13,317 0.0%
Total Traffic Activity - Top 50 Airlines 152,975,291
Total Traffic Activity 153,025,691
Top 50 Airlines as a Percent of Total 99.97%
1 SkyWest acquired ExpressJet in August, 2010
2 Freedom Airlines ceased operation August 31, 2010
14
Source: OAG Form41 iNET
RAA 2011 Annual Report

Regional Airline Partnerships
(as of July 2011)
Mainline Carrier Regional Brand Operating Partners
N/A
Horizon Air
Peninsula Airways
SkyWest Airlines
SkyWest Airlines*
N/A
Industry Statistics
American Eagle
American Connection
Continental Express
Continental Connection
N/A
N/A
N/A
American Eagle
American Eagle/Executive
Chautauqua Airlines
Chautauqua Airlines
ExpressJet
Cape Air
Colgan Air
CommutAir
Gulfstream International Airlines
Atlantic Southeast Airlines**
Chautauqua Airlines
Comair
Compass Airlines
Mesaba Airlines
Pinnacle Airlines
Shuttle America
SkyWest Airlines
Great Lakes Airlines
Chautauqua Airlines
Republic Airlines
Cape Air
United Express
US Airways Express
* SkyWest to end partnership with AirTran in September 2011
** Atlantic Southeast Airlines and ExpressJet will merge into single operation by the end of 2012
Atlantic Southeast Airlines
Colgan Air
ExpressJet
GoJet Airlines
Great Lakes Airlines
Mesa Airlines
Shuttle America
SkyWest Airlines
Trans States Airlines
Air Wisconsin
Chautauqua Airlines
Colgan Air
Mesa Airlines
Mesaba Airlines
Piedmont Airlines
PSA Airlines
Republic Airlines
Trans States Airlines
Source: OAG Schedules, July 2011
RAA 2011 Annual Report 15

Industry Statistics
“All carriers meet the same safety standards…and the
bar is being raised not by regulators, but by the
airlines themselves, through a number of voluntary
safety reporting systems.”
--NTSB Chair Deborah Hersman
speaking to CNN after the NTSB Code-Sharing Symposium in Washington,
DC October 26-27, 2010
Accidents, Fatalities and Rates, 1991 through 2010
for US Air Carriers Operating Under 14 CFR 121, Scheduled Service (Airlines)
Year
Accidents
Fatalities
Flight Hours Miles Flown Departures
Accidents
Per 100,000
Flight Hours
Accidents
per 1,000,000
Miles Flown
Accidents
per 100,000
Departures
All Fatal Total Aboard All Fatal All Fatal All Fatal
1991 21 3 60 47 11,139,166 4,558,537,000 7,503,873 0.189 0.027 0.0046 0.0007 0.280 0.040
1992 15 3 29 27 11,732,026 4,767,344,000 7,515,373 0.128 0.026 0.0031 0.0006 0.200 0.040
1993 22 1 1 0 11,981,347 4,936,067,000 7,721,870 0.184 0.008 0.0045 0.0002 0.285 0.013
1994* 18 4 239 237 12,292,356 5,112,633,000 7,824,802 0.138 0.033 0.0033 0.0008 0.217 0.051
1995 30 1 160 160 12,776,679 5,328,969,000 8,105,570 0.235 0.008 0.0056 0.0002 0.370 0.012
1996 31 3 342 342 12,971,676 5,449,997,000 7,851,298 0.239 0.023 0.0057 0.0006 0.395 0.038
1997 43 3 3 2 15,061,662 6,339,432,000 9,925,058 0.285 0.020 0.0068 0.0005 0.433 0.030
1998 41 1 1 0 15,921,447 6,343,690,000 10,535,196 0.258 0.006 0.0065 0.0002 0.389 0.009
1999 40 2 12 11 16,693,365 6,689,327,000 10,860,692 0.240 0.012 0.0060 0.0003 0.368 0.018
2000 49 2 89 89 17,478,519 7,152,260,000 11,053,826 0.280 0.011 0.0069 0.0003 0.443 0.018
2001* 41 6 531 525 17,157,858 6,994,939,000 10,632,880 0.216 0.012 0.0053 0.0003 0.348 0.019
2002 34 0 0 0 16,718,781 6,927,954,000 10,276,107 0.203 - 0.0049 - 0.331 -
2003 51 2 22 21 16,887,756 7,015,935,000 10,227,924 0.302 0.012 0.0073 0.0003 0.499 0.020
2004 23 1 13 13 18,184,016 7,604,248,000 10,782,989 0.126 0.005 0.0030 0.0001 0.213 0.009
2005 34 3 22 20 18,712,191 7,843,717,000 10,910,460 0.182 0.016 0.0043 0.0004 0.312 0.027
2006 26 2 50 49 18,647,896 7,851,864,000 10,627,481 0.139 0.011 0.0033 0.0003 0.245 0.019
2007 26 0 0 0 19,014,677 8,024,313,000 10,734,170 0.137 - 0.0032 - 0.242 -
2008 20 0 0 0 18,551,362 7,813,371,000 10,271,446 0.108 - 0.0026 - 0.195 -
2009 26 1 50 49 17,160,572 7,248,702,000 9,542,493 0.152 0.006 0.0036 0.0001 0.272 0.010
2010 26 0 0 0 17,082,000 7,308,950,000 9,413,000 0.152 - 0.0036 - 0.276 -
Notes:
• 2010 data are preliminary.
• Flight hours, miles, and departures are compiled by the Federal Aviation
Administration.
• Since March 20, 1997, aircraft with 10 or more seats used in scheduled passenger
service have been operated under 14 CFR 121.
• Years followed by the symbol * are those in which an illegal act was responsible for
an occurrence in this category. These acts, such assuicide and sabotage are included
in the totals for accidents and fatalities but are excluded for the purpose of accident
rate computation. Table 12 contains a list of illegal act occurrences involving US air
carriers for the period covered by this table. Other than the persons aboardaircraft
who were killed, fatalities resulting from the September 11, 2001 terrorist acts are
excluded from this table.
16
RAA 2011 Annual Report

“My message is simple. As long as I’m Secretary of Transportation you’ll have a
seat at the table when we make aviation policy. The success of the aviation
industry hinges on the confidence of the American people that they will
fly from one origin to their destination as safely as possible. Thousands of
people got up today, went to an airport, got on a regional jet, got to their
destinations safely, and didn’t think that much about the safety, because all of
us are thinking about it–all of you are thinking about it… We have the safest
form of transportation right here in the United States, thanks to all of you and
thanks to the dedicated people that work for you.”
Industry Statistics
--Ray LaHood, DOT Secretary
at the RAA 2011 Annual Convention
Accidents, Fatalities and Rates, 1991 through 2010
for US Air Carriers Operating Under 14 CFR 135, Scheduled Service (Airlines)
Year
Accidents
Fatalities
Flight Hours Miles Flown Departures
Accidents
per 100,000
Flight Hours
Accidents
per 1,000,000
Miles Flown
Accidents
per 100,000
Departures
All Fatal Total Aboard All Fatal All Fatal All Fatal
1991 23 8 99 77 2,291,581 433,900,000 2,820,440 1.004 0.349 0.0530 0.0184 0.815 0.284
1992* 23 7 21 21 2,335,349 507,985,000 3,114,932 0.942 0.300 0.0433 0.0138 0.706 0.225
1993 16 4 24 23 2,638,347 554,549,000 3,601,902 0.606 0.152 0.0289 0.0072 0.444 0.111
1994 10 3 25 25 2,784,129 594,134,000 3,581,189 0.359 0.108 0.0168 0.0050 0.279 0.084
1995 12 2 9 9 2,627,866 550,377,000 3,220,262 0.457 0.076 0.0218 0.0036 0.373 0.062
1996 11 1 14 12 2,756,755 590,727,000 3,515,040 0.399 0.036 0.0186 0.0017 0.313 0.028
1997 16 5 46 46 982,764 246,029,000 1,394,096 1.628 0.509 0.0650 0.0203 1.148 0.359
1998 8 0 0 0 353,670 50,773,000 707,071 2.262 - 0.1576 - 1.131 -
1999 13 5 12 12 342,731 52,403,000 672,278 3.793 1.459 0.2481 0.0954 1.934 0.744
2000 12 1 5 5 369,535 44,943,000 603,659 3.247 0.271 0.2670 0.0223 1.988 0.166
2001 7 2 13 13 300,432 43,099,000 558,052 2.330 0.666 0.1624 0.0464 1.254 0.358
2002 7 0 0 0 273,559 41,633,000 513,452 2.559 - 0.1681 - 1.363 -
2003 2 1 2 2 319,206 47,404,000 572,260 0.627 0.313 0.0422 0.0211 0.349 0.175
2004 4 0 0 0 302,218 46,809,000 538,077 1.324 - 0.0855 - 0.743 -
2005 6 0 0 0 299,775 45,721,000 527,267 2.002 - 0.1312 - 1.138 -
2006 3 1 2 2 301,495 46,503,000 568,464 0.995 0.332 0.0645 0.0215 0.528 0.176
2007 3 0 0 0 291,701 46,049,000 592,577 1.028 - 0.0651 - 0.506 -
2008 7 0 0 0 293,499 46,428,000 576,203 2.385 - 0.1508 - 1.215 -
2009 2 0 0 0 306,472 45,056,000 578,106 0.685 - 0.0444 - 0.346 -
2010 6 0 0 0 316,000 48,412,000 585,000 1.899 - 0.1239 - 1.026 -
Notes:
• 2010 data are preliminary.
• Flight hours, miles, and departures are compiled by the Federal Aviation
Administration.
• Since March 20, 1997, aircraft with 10 or more seats used in scheduled passenger
service have been operated under 14 CFR 121.
• Years followed by the symbol * are those in which an illegal act was responsible for
an occurrence in this category. These acts, such as suicide, sabotage and terrorism are
included in the totals for accidents and fatalities but are excluded for the purpose of
accident rate computation.Table 12 contains a list of illegal act occurrences involving
US air carriers for the period covered by this table.
• Based on a February 2002 FAA legal interpretation provided to the NTSB, any 14 CFR
135 operation conducted with no revenue passengers aboard will be considered an
on-demand flight operation.This interpretation will be applied to accidents beginning
with the year 2002.It has not been retroactively applied to 36 accidents, nine of them
fatal that occurred during the period 1983 - 2001.
• U.S. air carriers operating under 14 CFR Part 135 were previously referred to as
Scheduled and Nonscheduled Services. Current tables now refer to these same air
carries as Commuter Operations and On-Demand Operations, respectively, in order
to be consistent with definitions in14 CFR 119.3 and terminology used in 14 CFR
135.1. On-Demand Part 135 operations encompass charters, air taxis, air tours, or
medicalservices (when a patient is on board).
RAA 2011 Annual Report 17

Industry Statistics
RAA’s industry leading
Strategic Safety Initiative
The Regional Airline Association and its member airlines launched a
Strategic Safety Initiative in June 2009 to study and recommend actions
responsive to challenges facing the airline industry. This initiative has
four elements.
Our Strength
is Avionic Repairs
1. Review Safety Procedures
The Regional Airline Association will form a task force comprised of
safety directors and operations directors from the regional airlines
to review safety procedures, giving particular attention to issues or
procedures cited by the NTSB as a contributing factor to any accident.
2. Study Impact of Fatigue
RAA will commission a study to look at the impact of fatigue
and other human factors on pilot performance. The study will
be conducted by an independent and expert organization, in all
likelihood a university with a respected aviation program. The study
will be framed by a Strategic Safety Advisory Board comprised of
industry experts drawn from the ranks of academia, industry, and
safety regulators.
3. Fatigue Awareness Management Program
The Regional Airline Association will create a fatigue awareness
management program for use by its member airlines.
4. Recommendations
We are committed to working with all industry stakeholders including
government agencies, Congress and labor to determine ways we can
improve safety:
a. Create a Single Database of Pilot Records
Requiring the FAA to maintain a single, integrated database of pilot
records would provide airlines with critical, real-time information
about pilot qualifications and performance, thereby improving
the process of recruiting, hiring, and training new pilots. Airlines
currently reference multiple databases during the hiring process.
b. Conduct Random Fatigue Tests
RAA recommends exploring with FAA and all industry stakeholders
the concept of random fatigue tests on pilots to help ensure that
pilots are indeed rested before flying.
c. Examine Commuting
We believe it would be prudent for Congress, working with all
stakeholders, to examine commuting in depth, including the
possibility of limiting commuting time prior to beginning a work
assignment.
d. Extend Background-Check Timeframe
Under current law, an airline conducting a background check on a
pilot can only review the last five years of the pilot’s safety records,
qualifications, and training. Extending the review period from five
to 10 years will help airlines identify safety risks.
e. Audit Cockpit Voice Recordings
Currently, cockpit voice recordings can be reviewed only as an
accident investigation tool. Yet, an initiative permitting safety
experts to conduct random audits to track trends and mine data
could provide valuable information before an accident occurs.
f. Improve Tracking and Analysis of Check Rides
Though every airline pilot is required to pass frequent checkrides
during their service, the FAA and the airlines may be able
to increase the level of safety through more detailed analysis of
this testing over the entirety of a pilot’s career. By working with
regulators and the employee groups, the industry may develop a
better methodology for assessing pilot performance and instituting
remedial training programs that will ensure a higher level of safety.
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18
RAA 2011 Annual Report

Regional Aircraft Statistics
Regional Aircraft Statistics
RAA 2011 Annual Report 19

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“I see a day when the regional carrier is the face of a large and growing number of
small communities and not the mainline carrier as it is today...The regional sector will
increasingly become a large and larger face of the domestic market...but it will be done
with an increasing level of flying being done ‘at risk’. I can see a day when the regional
carriers of today are buyers of mainline domestic hubs. Consolidation inside the regional
sector is building companies with significant scope and scale on the operating side...”
US Regional Aircraft US Regional Fleet Aircraft Fleet
average seating capacity of regional aircraft
60
50
47
45
40 41 42
37
30
50 50 51
Bill Swelbar, swelbar.org
at the RAA Fall Meeting December 2010
53
55 56
Regional Aircraft Statistics
20
10
0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Scheduled Passenger Aircraft by Type
(see airline breakdown page 23)
active in service aircraft
4000
3500
REGIONAL
Turboprop Aircraft
Regional Jets
MAINLINE
Narrowbody*
Widebody
3000
2500
2000
1500
1000
500
0
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Notes:
Includes most aircraft over 9 seats
*Mainline narrowbody aircraft include Embraer 190 aircraft operated by US Airways and JetBlue
Source: OAG Fleet iNet
RAA 2011 Annual Report 21

Regional Airline Fleet
Scheduled Passenger Carriers for Select Aircraft*
(as of July 2011)
Manufacturer Aircraft Type Number of Aircraft
% of Total
Aircraft
Average Seats
Total Seats
Regional Jets
Bombardier CRJ100/200 649 24.7% 50 32,450
Embraer ERJ 145 553 21.0% 50 27,650
Regional Aircraft Statistics
Bombardier CRJ 700/705 276 10.5% 70 19,320
Embraer EMB 170/175 168 6.4% 70 11,760
Bombardier CRJ 900 138 5.2% 86 11,868
Embraer ERJ 135/140 144 5.5% 37 5,328
Embraer EMB 190** 23 0.9% 106 2,438
Total 1,951 74.2% 110,814
Turboprops and Pistons
Bombardier DHC-8-100/200 102 3.9% 37 3,774
Raytheon Beech 1900 80 3.0% 19 1,520
Saab 340 108 4.1% 35 3,780
Cessna 402** 67 2.5% 9 603
Bombardier DHC-8Q-400 83 3.2% 74 6,142
Embraer EMB 120 50 1.9% 30 1,500
Bombardier DHC-8Q-300 44 1.7% 50 2,200
ATR ATR 72 39 1.5% 60 2,340
Cessna 208-Caravan 31 1.2% 10 310
Bombardier DHC-6 22 0.8% 19 418
Cessna 207-Skywagon** 23 0.9% 6 138
Piper Chieftan 13 0.5% 9 117
Reims-Cessna 406 4 0.2% 9 36
Britten Norman BN Islander** 10 0.4% 9 90
ATR ATR 42 2 0.1% 48 96
Raytheon B200 2 0.1% 9 18
Embraer EMB 110 1 0.0% 15 15
Short Brothers SD3-60 2 0.1% 36 72
Total 683 25.9% 23,169
Grand Total 2,634 133,983
Notes:
* Does not include aircraft under 9 seats
* Does not include 9 A318, 38 A319, and 7 A320 owned by Republic Airways Holdings Inc.
* Does not include 1 Shorts 330 Sherpa cargo aircraft owned by Era Aviation
** Aircraft fleet totals only for member carriers
Source: OAG Schedules, OAG Fleet
22
RAA 2011 Annual Report

Regional Aircraft Distribution by Carrier and Manufacturer
Scheduled Passenger Carriers for Select Aircraft*
(as of July 2011)
Carrier
ATR Beech BN2 Bombardier/ De Havilland Cessna Embraer Piper Saab Shorts
42 72 1900 B200 BN2
**
-6 -8
(100/
200)
-8Q
(300)
CRJ
100/
200
CRJ CRJ
700/ 900
705
-Q8 208 207 402 406 110 120 145 135/ 170/ 190 Chieftain**
(400) ** **
140 175 **
340 SD3
-60
AeroLitoral 39 8 47
Air Sunshine 1 1 1 3
Air Wisconsin 70 70
American Eagle Airlines 47 118 98 41 304
Atlantic Southeast Airlines 113 46 9 168
Bering Air Inc. 2 2 4
Cape Air 2 67 69
Chautauqua Airlines 2 57 21 80
Colgan Air 29 31 60
Comair 65 15 13 93
CommutAir 16 5 21
Compass Airlines 39 39
Era Aviation Inc. 13 5 19 19 4 9 69
Executive Airlines 39 39
ExpressJet Airlines 243 25 268
Freedom Air 34 2 36
Frontier Alaska 10 3 13
GoJet Airlines 25 25
Grand Canyon Airlines 16 2 4 22
Grant Aviation Inc. 1 1
Great Lakes Aviation 32 6 38
Gulfstream International Airlines 22 22
Hawaii Island Air 4 4
Horizon Air 3 49 52
Jazz Air 36 28 48 16 3 131
Kenmore Air 1 1
Mesa Airlines 6 23 20 38 34 121
Mesaba Airlines 21 41 26 88
Mokulele Airlines 1 1
New England Airlines 2 4 6
New Mexico Airlines 1 1
Pacific Wings 3 3
Peninsula Airways 9 9
Piedmont Airlines 32 11 43
Pinnacle Airlines 124 16 140
PSA Airlines 35 14 49
Republic Airlines 2 70 15 87
Seaborne Airlines 6 6
Shuttle America 59 59
SkyWest Airlines 148 90 21 44 303
Trans States Airlines 28 28
Vieques Air Link 8 3 11
Grand Total 2 39 80 2 10 22 102 44 649 276 138 83 31 23 67 4 1 50 553 144 168 23 13 108 2 2,634
Grand
Total
Regional Aircraft Statistics
RAA Member Airlines shown in bold type
Source: OAG Schedules, OAG Fleet
Notes:
* Does not include aircraft under 9 seats
* Does not include 9 A318, 38 A319, and 7 A320 owned by
Republic Airways Holdings Inc.
* Does not include 1 Shorts 330 Sherpa cargo aircraft owned
by Era Aviation
** Aircraft fleet totals only included for member carriers
RAA 2011 Annual Report 23

Regional Aircraft Statistics
RAA calls for common sense adjustments to the
Essential Air Service program while underlining
its importance to communities
Rural air service
subsidy could wither
in today’s political
climate
12:00 AM, Aug. 12, 2011
Written by
LEDYARD KING
WASHINGTON — The federal program that for more
than three decades has provided commercial air service
to scores of remote communities across the country has
routinely been in the sights of Washington budget cutters
— and has always survived largely intact.
However, the Essential Air Service has never faced the
kind of fiscal pressures now roiling Washington.
Last year’s election brought in a wave of lawmakers
eager to slash any government program that seems faintly
exorbitant or unnecessary. A bill the House passed earlier
this year to reauthorize the Federal Aviation Administration
called for elimination of the program by 2014, but that is
stalled by Senate opposition.
More recently, a measure to keep the FAA fully operational
Taxpayers
subsidize empty
flights to rural
airports
while Congress negotiates a long-term reauthorization
of the agency was held up for two weeks this summer as
some lawmakers tried to kill EAS subsidies that provide
service to more than a dozen airports. Rep. John Mica, a
Florida Republican who chairs the House Transportation
and Infrastructure Committee, referred to subsidies for
By Kevin Begos and Adrain Saintz August 12,
2011 6:15 am
(AP) - On some days, the pilots with
Great Lakes Airlines fire up a twin-engine
Beechcraft 1900 at the Ely, Nev., airport
and depart for Las Vegas without a single
passenger on board. And the federal government
pays them to do it.
Federal statistics reviewed by The Associated
Press show that in 2010, just 227
passengers flew out of Ely while the airline
got $1.8 million in subsidies. The travelers
paid $70 to $90 for a one-way ticket. The
cost to taxpayers for each ticket: $4,107.
Ely is one of 153 rural communities where
airlines get subsidies through the $200
million Essential Air Service program,
and one of 13 that critics say should be
eliminated from it. Some call the spending
a boondoggle, but others see it as a critical
financial lifeline to ensure economic stability
in rural areas.
Steve Smith, executive director of the
February 15, 2011
Dear Representative ___:
We would like to express our appreciation and support for this Committee in
making FAA Reauthorization a top priority in the 112
legislation is vital to moving our nation’s air transportation network forward.
While each of our organizations have unique perspectives on HR 658, The
Federal Aviation Administration Reauthorization and Reform Act, we are united
in our support for the Essential Air Service program. We urge you to eliminate
provisions to cut and ultimately end the Essential Air Service program at airports
in the lower 48 United States.
th Congress. We believe this
While over three decades have passed since the program’s inception, small and
rural communities do not rely any less on commercial air service than they did in
1978, when Congress promised them airline deregulation would not disconnect
them from the nation’s air transportation network.
Cutting Essential Air Service would serve as a deathblow to the economic health
of hundreds of small communities across the nation. It is unimaginable that a
business would start up in, or relocate to a community where the closest
commercial airport is located over two, four, six, or even eight hours away. The
loss of commercial air service at these communities would likewise crush existing
businesses and would cause even greater numbers of doctors and other skilled
professionals – already in short supply in rural areas – to migrate to less isolated
communities.
While the consequences of cutting this program will be borne most heavily by
those passengers left without air service, reducing the volume of air travel from
these communities will carry negative economic consequences for the entire air
transportation industry. Of the 435 commercial airports outside of Alaska and
Hawaii, 106 of those airports receive air service only through the Essential Air
Service program. Eliminating the program at those airports would shut down air
travel to and from nearly one quarter of our nation’s commercial airports. The
economic impact on our nation’s air transportation network, which provides
more than 10.9 million direct U.S. jobs and serves over 750 million passengers
annually, would be substantial. Moreover, eliminating the program also
eliminates the jobs of thousands of employees of those airports and the airlines
Gannett News
…“This is not an airline program.
This is a program for communities
so that they can maintain
their connection to the global
marketplace,” said Roger Cohen,
president of the Regional Airline
Association, which counts EAS
carriers among its members.
Unlike skeptics who point to
high costs and near-empty planes,
Cohen said the latest tussle over the
program suggests how important
EAS is viewed in Congress because
lawmakers were “willing to go to
the mat” to protect it.
Associated Press
…Faye Malarkey Black, a vice
president for the Regional Airline
Association, said she believes few
federal programs accomplish as
much for $200 million as EAS does.
“They call it essential for a
reason,” she said. She said her
industry group supports “common
sense adjustments” for eligibility,
but added that rural communities
already struggle to attract and keep
doctors and other professionals.
“If you take away air service, who
wants to live in those communities?”
she said.
Coalition letter to US Senate
and House Transportation &
Infrastructure Committee from
ACI, AAAE, NASAO and RAA
…Of the 435 commercial airports
outside of Alaska and Hawaii, 106 of
those airports receive air service only
through the Essential Air Service
program. Eliminating the program
at those airports would shut down
air travel to and from nearly one
quarter of our nation’s commercial
airports. The economic impact
on our nation’s air transportation
network, which provides more than
10.9 million direct US jobs and serves
over 750 million passengers annually,
would be substantial.
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RAA 2011 Annual Report

US Airports and Regional Service,
including Essential Air Service
(State by State Analysis, including Alaska and Hawaii)

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US Airports and Regional Service,
including Essential Air Service
The following section includes both industry and regional airline specific departure statistics at the nation’s Top 50 US airports (both in chart and map form), as well as a map
showing those US airports served exclusively by regional airlines.
On page 33, an additional section begins with a state-by-state analysis, including Alaska and Hawaii, of a number of key statistics. These include: 1) total number of
passengers enplaned in that particular state; 2) total number of monthly airline departures and 3) percentage of regional flights for each scheduled service
airport in the state, 4) percentage of enplanementsfor each airport. This year’s Annual Report also includes 5) Essential Air Service compensation numbers listed by
carrier and community for those states included in this government funded program. The data has been compiled by DOT.
1 2
US Airports & Regional Service
3 4
5
History of the Essential Air Service Program
The EAS program was initially authorized for 10 years with funding provided by the General Fund of the US Treasury. It was modified and extended by the Airport and
Airway Safety and Capacity Expansion Act of 1987 and was later made permanent as part of the FAA Reauthorization Act of 1996, with a standing annual appropriation of
$50 million, funded by foreign airline overflight fees. Subsequent legislation has supplemented this funding with additional appropriations from other FAA revenue sources,
including the Airport and Airways Trust Fund. The program has undergone numerous criteria adjustments since its inception, mainly limiting eligibility. Until the most recent
eligibility changes, communities were considered ineligible for subsidized air service if they were located within 70 driving miles of an FAA-designated Large or Medium Hub
airport or if their per-passenger subsidies exceeded $200, with communities located 210 or more highway miles from the nearest Medium or Large Hub airport exempt from
the subsidy cap. The 21st temporary FAA Reauthorization, passed on August 5, 2011 in an unusual recess-time procedure, included further tweaks to the program: the
mileage criteria was adjusted from 70 to 90 miles and subsidies above $1000 per passenger were prohibited. At press time, details of these changes were still emerging. In the
meantime, DOT Secretary Ray LaHood told Congress he retains authority to grant waivers to communities facing cuts.
RAA 2011 Annual Report 27

Top 50 US Airports (Lower 48)
for the month of July 2011 based on total scheduled airline departures
SEATTLE/TACOMA
PORTLAND
MINNEAPOLIS/
ST. PAUL
MILWAUKEE
BOSTON
SACRAMENTO
SAN FRANCISCO
OAKLAND
SAN JOSE
SALT LAKE CITY
DENVER
KANSAS CITY
CHICAGO
CHICAGO MIDWAY
ST LOUIS
INDIANAPOLIS
DETROIT
CLEVELAND
COLUMBUS
CINCINNATI
NEWARK
PITTSBURGH
NEW YORK (LGA)
NEW YORK (JFK)
PHILADELPHIA
BALTIMORE
WASHINGTON, DC (IAD)
WASHINGTON, DC (DCA)
LOS ANGELES
SANTA ANA
SAN DIEGO
LAS VEGAS
PHOENIX
ALBUQUERQUE
DALLAS (INT’L)
DALLAS (LOVE)
MEMPHIS
NASHVILLE
CHARLOTTE
ATLANTA
RALEIGH/
DURHAM
US Airports & Regional Service
Rank
Airport Name
Airport
Code
Regional
Departures
Total
Departures
AUSTIN
SAN ANTONIO
Regional
Departures
% Share
1 Atlanta (Intl) GA ATL 11,686 36,721 31.8%
2 Chicago (O’Hare) IL ORD 22,230 35,121 63.3%
3 Denver (Intl) CO DEN 12,051 27,125 44.4%
4 Dallas/Ft. Worth (Intl) TX DFW 9,190 25,232 36.4%
5 Los Angeles (Intl) CA LAX 7,051 21,119 33.4%
6 Charlotte NC CLT 12,158 20,132 60.4%
7 Detroit (Metro Wayne) MI DTW 12,111 18,484 65.5%
8 Minneapolis/St. Paul (Intl) MN MSP 8,902 17,264 51.6%
9 Houston (G.Bush Intl) TX IAH 9,996 17,086 58.5%
10 Philadelphia (Intl) PA PHL 9,432 16,724 56.4%
11 Phoenix (Intl) AZ PHX 3,599 16,375 22.0%
12 New York (Laguardia) NY LGA 8,398 15,577 53.9%
13 San Francisco (Intl) CA SFO 4,678 14,620 32.0%
14 Boston (Intl) MA BOS 4,954 14,556 34.0%
15 Las Vegas (Intl) NV LAS 976 14,321 6.8%
16 Seattle/Tacoma (Intl) WA SEA 3,509 12,878 27.2%
17 Newark/New York (Liberty) NJ EWR 5,581 12,396 45.0%
18 Washington (Reagan Nat’l) DC DCA 6,880 12,085 56.9%
19 New York (Kennedy) NY JFK 3,666 11,593 31.6%
20 Salt Lake City UT SLC 6,561 11,198 58.6%
21 Orlando (Intl) FL MCO 468 11,166 4.2%
22 Baltimore (Intl) MD BWI 1,482 10,614 14.0%
23 Washington (Dulles Intl) DC IAD 6,483 10,331 62.8%
24 Chicago (Midway) IL MDW 294 8,117 3.6%
25 Cleveland (Intl) OH CLE 5,651 7,511 75.2%
NEW ORLEANS
HOUSTON (INT’L)
HOUSTON (HOBBY)
Rank
Airport Name
Airport
Code
ORLANDO
TAMPA
FT.LAUDERDALE
MIAMI
Regional
Departures
Total
Departures
Regional
Departures
% Share
26 St. Louis (Intl) MO STL 2,917 7,303 39.9%
27 Miami (Intl) FL MIA 1,976 7,099 27.8%
28 San Diego (Intl) CA SAN 1,020 6,952 14.7%
29 Portland OR PDX 3,047 6,918 44.0%
30 Memphis TN MEM 5,312 6,710 79.2%
31 Ft. Lauderdale(Intl) FL FLL 179 6,567 2.7%
32 Tampa (Intl) FL TPA 533 6,219 8.6%
33 Milwaukee WI MKE 3,528 6,189 57.0%
34 Kansas City (Intl) MO MCI 2,617 5,837 44.8%
35 Nashville (Intl) TN BNA 2,463 5,635 43.7%
36 Cincinnati (Intl) OH CVG 4,633 5,615 82.5%
37 Raleigh/Durham NC RDU 2,991 5,574 53.7%
38 Pittsburgh (Intl) PA PIT 2,586 4,898 52.8%
39 Houston (Hobby) TX HOU 418 4,718 8.9%
40 Columbus (Intl) OH CMH 2,953 4,411 66.9%
41 Indianapolis IN IND 2,676 4,355 61.4%
42 Oakland CA OAK 403 4,288 9.4%
43 Sacramento (Intl) CA SMF 963 4,256 22.6%
44 Austin (Bergstrom Intl) TX AUS 1,011 4,195 24.1%
45 Dallas/Ft. Worth (Love Fld) TX DAL 432 4,114 10.5%
46 San Jose (N.Y. Mineta Intl) CA SJC 625 3,869 16.2%
47 San Antonio TX SAT 1,061 3,771 28.1%
48 New Orleans (Intl) LA MSY 737 3,714 19.8%
49 Santa Ana (J.Wayne) CA SNA 149 3,553 4.2%
50 Albuquerque NM ABQ 1,209 3,330 36.3%
Source: OAG Schedules
28
RAA 2011 Annual Report

US Airports Served Exclusively by Regional Airlines
(for the Lower 48)
US Airports Served Exclusively by Regional Airlines
for the Lower 48
WSX RSJ
ESD FBS
FRD
LKE
MWH
PLW
MQT
MFR
TVC
LAN
DUJ
MMH
BLD
TEX
TRI
OXR
HRO
HOT
JBR
MKL
CHA
LZU
ELD
ABI Abilene TX
ABR Aberdeen SD
ABY Albany GA
ACK Nantucket MA
ACT Waco (Municipal) TX
ACV Eureka/Arcata CA
AEX Alexandria (Intl) LA
AGS Augusta GA
AHN Athens GA
AIA Alliance NE
ALM Alamogordo NM
ALO Waterloo IA
ALS Alamosa CO
ALW Walla Walla WA
AOO Altoona PA
APN Alpena MI
ART Watertown NY
ARV Minocqua WI
ASE Aspen CO
AST Astoria OR
ATW Appleton WI
ATY Watertown SD
AUG Augusta ME
AVL Asheville NC
AVP Wilkes-Barre/Scranton PA
AZO Kalamazoo MI
BFD Bradford PA
BFF Scottsbluff NE
BFI Seattle (Boeing Field) WA
BFL Bakersfield CA
BGM Binghamton NY
BHB Bar Harbor ME
BID Block Is. RI
BJI Bemidji MN
BKW Beckley WV
BLD Boulder City NV
BPT Beaumont/Pt. Arthur TX
BQK Brunswick (Glynco) GA
BRD Brainerd MN
BRL Burlington IA
BRO Brownsville TX
BTM Butte MT
BTR Baton Rouge LA
CAE Columbia SC
CDC Cedar City UT
CDR Chadron NE
CEC Crescent City CA
CEZ Cortez CO
CGI Cape Girardeau MO
CHA Chattanooga TN
CHO Charlottesville VA
CIC Chico CA
CIU Sault Ste. Marie (Chippewa) MI
CKB Clarksburg WV
CLD Carlsbad CA
CLL College Station TX
CLM Pt. Angeles WA
CMI Champaign IL
CMX Hancock MI
CNM Carlsbad NM
CNY Moab UT
COD Cody WY
COU Columbia MO
CPR Casper WY
CRW Charleston WV
CSG Columbus GA
CVN Clovis NM
CWA Wausau (Central) WI
CYS Cheyenne WY
DBQ Dubuque IA
DDC Dodge City KS
DEC Decatur IL
DHN Dothan (Regional) AL
DIK Dickinson ND
DRO Durango CO
DRT Del Rio TX
DUJ Dubois PA
DVL Devils Lake ND
EAR Kearney NE
EAT Wenatchee WA
EAU Eau Claire WI
EGV Eagle River WI
EKO Elko NV
ELD El Dorado AR
ELM Elmira NY
ELY Ely NV
ERI Erie PA
ESC Escanaba MI
ESD Eastsound WA
EVV Evansville IN
LRD
EWB New Bedford MA
EWN New Bern NC
FAY Fayetteville NC
FBS Friday Harbour WA
FKL Franklin PA
FLG Grand Canyon (Pulliam) AZ
FLO Florence SC
FMN Farmington NM
FOD Ft. Dodge IA
FRD Friday Harbor WA
FSM Ft. Smith AR
FWA Ft. Wayne IN
GBD Great Bend KS
GCC Gillette WY
GCK Garden City (Regional) KS
GCN Grand Canyon AZ
GDV Glendive MT
GGG Longview TX
GGW Glasgow MT
GJT Grand Junction CO
GLH Greenville MS
GNV Gainesville FL
GRK Killeen Gray AAF TX
GSO Greensboro/H.Pt/Win-Salem NC
GSP Greenville/Spartanburg SC
GTR Columbus (G.T. Regional) MS
HGR Hagerstown MD
HHH Hilton Head Isl. SC
HIB Hibbing/Chisholm MN
HLN Helena MT
HOB Hobbs NM
HON Huron SD
HOT Hot Springs AR
HRO Harrison AR
HVN New Haven CT
HVR Havre MT
HYA Hyannis MA
HYS Hays KS
IDA Idaho Falls ID
IGM Kingman AZ
ILM Wilmington NC
IMT Iron Mountain MI
INL International Falls MN
IPL El Centro/Imperial CA
IPT Williamsport (Regional) PA
IRK Kirksville MO
ISN Williston ND
MLS Miles City MT
MLU Monroe LA
ITH Ithaca NY
MMH Mammoth Lakes CA
IWD Ironwood MI
IYK Inyokern CA
JBR Jonesboro AR
JHW Jamestown NY
JLN Joplin MO
JMS Jamestown ND
MMU Morristown NJ
MOB Mobile AL
MOD Modesto CA
MOT Minot ND
MQT Marquette MI
MRY Monterey CA
JST Johnstown PA
MSL Muscle Shoals AL
KEH Seattle/Tacoma (Kenmore) WA
LAN Lansing MI
LAR Laramie WY
LAW Lawton OK
LBF North Platte NE
LBL Liberal KS
LCH Lake Charles (Regional) LA
LEB Lebanon NH
LEX Lexington KY
LFT Lafayette LA
LKE Seattle (L.Union) WA
LMT Klamath Falls OR
LNK Lincoln NE
LNS Lancaster PA
LRD Laredo TX
MSS Massena NY
MVY Martha’s Vineyard MA
MWA Marion IL
MWH Moses Lake WA
OAJ Jacksonville NC
OGS Ogdensburg NY
OLF Wolf Point MT
ONP Newport OR
OTH North Bend OR
OXR Oxnard CA
PAH Paducah KY
PDT Pendleton OR
PFN Panama City FL
PGA Page AZ
PGV Greenville NC
LSE La Crosse WI
PIB Laurel/Hattiesburg MS
LUK Cincinnati (Lunkin) OH PIH Pocatello ID
LWB Greenbrier WV
LWS Lewiston ID
LWT Lewistown MT
LYH Lynchburg VA
LZU Lawrenceville GA
MBL Manistee MI
MBS Saginaw MI
MCE Merced (Macready Regional) CA
PIR Pierre SD
MCK McCook NE
MCN Macon GA
MCW Mason City IA
MEI Meridian MS
MFR Medford OR
MGM Montgomery AL
MGW Morgantown WV
MHK Manhattan KS
MKG Muskegon MI
MKL Jackson TN
PWK Chicago TLH (Palwaukee) IL
RDD Redding CA
RDM Redmond OR
RHI Rhinelander WI
RIW Riverton WY
RKD Rockland ME
RKS Rock Springs WY
ROA Roanoke VA
ROW Roswell NM
RSJ Rosario WA
PKB Parkersburg/Marietta (Regional) WV
PLN Pellston MI
PQI Presque Isle ME
PRC Prescott AZ
PUB Pueblo CO
PUW Pullman WA
PVC Provincetown MA
RST Rochester MN
RUT Rutland VT
SAF Santa Fe NM
SBA Santa Barbara CA
SBP San Luis Obispo CA
SBY Salisbury/Ocean City MD
SCE State College PA
SDY Sidney MT
SGU St. George UT
SHD Shenandoah Valley VA
SHR Sheridan WY
SHV Shreveport LA
SJT San Angelo TX
SLK Saranac Lake NY
SLN Salina KS
SOW Show Low AZ
SPI Springfield IL
SPS Wichita Falls TX
STS Santa Rosa CA
SUN Sun Valley ID
SUX Sioux City IA
SVC Silver City NM
TBN Ft. Leonard Wood MO
TEX Telluride CO
TLH Tallahassee FL
TRI Bristol/Johnson/Kingsport TN
TUP Tupelo MS
TVC Traverse City MI
TVF Thief River Falls MN
TWF Twin Falls ID
TXK Texarkana AR
TYR Tyler TX
UIN Quincy IL
VCT Victoria TX
VEL Vernal UT
VIS Visalia CA
VLD Valdosta GA
VPS Ft. Walton Beach FL
WRL Worland WY
WST Westerly RI
WSX Westsound WA
WYS West Yellowstone MT
YKM Yakima WA
YUM Yuma AZ
RAA 2011 Annual Report 29
TLH
Source: OAG Schedules as of 6/15/2011
US Airports & Regional Service

US Airports & Regional Service
Top US Airports for Regional Flights
(ranked by number of regional airline departures)
for the month of July 2011
24%
34%
BOSTON
76%
66%
SYRACUSE
34%
66%
BETHEL, AK
CINCINNATI
CLEVELAND
14%
2%
17%
25%
86%
PROVIDENCE
97%
SEATTLE/TACOMA
% Regional
83%
75%
ALBANY
54% 46%
27%
% Other
INDIANAPOLIS
73%
27%
73%
NANTUCKET
61% 39%
8%
PORTLAND
44%
BUFFALO
92%
56%
52% 48%
NEW YORK (LGA)
49% 51%
57% 43%
MINNEAPOLIS/
54% 46%
ST. PAUL
12% MILWAUKEE
NEW YORK (JFK)
88%
60% 40% CHICAGO
32%
PITTSBURGH
SALT LAKE CITY
68%
DES MOINES
SAN FRANCISCO
OMAHA
COLUMBUS
63% 37% 59% 41%
53% 47%
NEWARK
32%
DENVER
68% KANSAS CITY
30%
ST LOUIS LOUISVILLE
45%
44%
70%
55%
56%
32%
RALEIGH/
45%
55%
40% DURHAM
60% 68%
PHILADELPHIA
NASHVILLE
54% 56% 44%
LOS ANGELES
46%
PHOENIX
MEMPHIS 44%
56%
33%
ATLANTA
BALTIMORE
21%
67%
22%
14%
79%
78%
32%
DALLAS
68%
86%
60% 40%
Rank
Airport Name
Airport
Code
Departures
Regional Total
36%
64%
59% 41%
Regional
Departures %
Share
1 Chicago(O’Hare) IL ORD 22,230 35,121 63.3%
2 Charlotte NC CLT 12,158 20,132 60.4%
3 Detroit (Metro Wayne) MI DTW 12,111 18,484 65.5%
4 Denver (Intl) CO DEN 12,051 27,125 44.4%
5 Atlanta (Intl) GA ATL 11,686 36,721 31.8%
6 Houston (G.Bush Intl) TX IAH 9,996 17,086 58.5%
7 Philadelphia (Intl) PA PHL 9,432 16,724 56.4%
8 Dallas/Ft. Worth (Intl) TX DFW 9,190 25,232 36.4%
9 Minneapolis/St. Paul (Intl) MN MSP 8,902 17,264 51.6%
10 New York (Laguardia) NY LGA 8,398 15,577 53.9%
11 Los Angeles (Intl) CA LAX 7,051 21,119 33.4%
12 Washington (Reagan Nat’l) DC DCA 6,880 12,085 56.9%
13 Salt Lake City UT SLC 6,561 11,198 58.6%
14 Washington (Dulles Intl) DC IAD 6,483 10,331 62.8%
15 Cleveland (Intl) OH CLE 5,651 7,511 75.2%
16 Newark/New York(Liberty) NJ EWR 5,581 12,396 45.0%
17 Memphis TN MEM 5,312 6,710 79.2%
18 Boston (Intl) MA BOS 4,954 14,556 34.0%
19 San Francisco (Intl) CA SFO 4,678 14,620 32.0%
20 Cincinnati (Intl) OH CVG 4,633 5,615 82.5%
21 New York (Kennedy) NY JFK 3,666 11,593 31.6%
22 Phoenix (Intl) AZ PHX 3,599 16,375 22.0%
23 Milwaukee WI MKE 3,528 6,189 57.0%
24 Seattle/Tacoma (Intl) WA SEA 3,509 12,878 27.2%
25 Portland OR PDX 3,047 6,918 44.0%
26 Raleigh/Durham NC RDU 2,991 5,574 53.7%
27 Columbus (Intl) OH CMH 2,953 4,411 66.9%
28 St. Louis (Intl) MO STL 2,917 7,303 39.9%
HOUSTON
DAYTON
KNOXVILLE
8%
92%
CHARLOTTE
GREENSBORO/H.PT./W-S
10%
90%
DETROIT
MIAMI
28%
72%
SAN JUAN
61% 39%
HARTFORD (BRADLEY INT’L)
48% 52%
WASHINGTON, DC (IAD)
63% 37%
WASHINGTON, DC (DCA)
57% 43%
NORFOLK/VA BCH/WMBG
28%
72%
RICHMOND/WMBG
Rank Airport Name
Airport Departures Regional
Departures %
Code Regional Total Share
29 Bethel AK BET 2,681 2,770 96.8%
30 Indianapolis IN IND 2,676 4,355 61.4%
31 Kansas City (Intl) MO MCI 2,617 5,837 44.8%
32 Pittsburgh (Intl) PA PIT 2,586 4,898 52.8%
33 Nashville (Intl) TN BNA 2,463 5,635 43.7%
34 Nantucket MA ACK 2,355 2,511 93.8%
35 Miami (Intl) FL MIA 1,976 7,099 27.8%
36 Norfolk/Va.Bch/Wmbg VA ORF 1,893 2,641 71.7%
37 Louisville KY SDF 1,804 2,648 68.1%
38 Richmond/Wmbg VA RIC 1,786 2,499 71.5%
39 Knoxville TN TYS 1,648 1,790 92.1%
40 Albany NY ALB 1,619 2,228 72.7%
41 Dayton (Intl) OH DAY 1,589 2,100 75.7%
42 Buffalo (Intl) NY BUF 1,571 3,213 48.9%
43 Omaha NE OMA 1,554 2,582 60.2%
44 Syracuse NY SYR 1,495 1,746 85.6%
45 San Juan (Intl) Puerto Rico SJU 1,485 3,797 39.1%
46 Hartford (Bradley Intl) CT BDL 1,484 3,073 48.3%
47 Baltimore (Intl) MD BWI 1,482 10,614 14.0%
48 Greensboro/H.Pt/Win GSO 1,481 1,636 90.5%
49 Des Moines IA DSM 1,454 1,658 87.7%
50 Providence RI PVD 1,443 2,675 53.9%
72%
28%
30
Source: OAG Schedules as of 6/15/2011
RAA 2011 Annual Report

Shortest and Longest Regional Routes
(as of July 2011)
PULLMAN
LEWISTON
IRON MOUNTAIN
ESCANABA
MILWAUKEE
NEW YORK (JFK)
MONTROSE
REGIONAL JET
TURBOPROP
SAN DIEGO
HOUSTON (BUSH)
US Airports & Regional Service
Origin
Destination
Published
Carrier Operator Aircraft
Distance
(SM)
Elapsed
Time
(min)
Number of
July 2011
Departures
Regional Jet
Shortest Distance Escanaba, MI Iron Mountain, MI Delta Pinnacle CRJ 50 27 31
Shortest Time Escanaba, MI Iron Mountain, MI Delta Pinnacle CRJ 50 27 31
Longest Distance San Diego, CA Milwaukee, WI Frontier Republic Embraer 190 1,734 230 13
Longest Time New York Kennedy Houston (G.Bush Intl), TX Delta Comair CRJ900 1414 263 21
Turboprop
Shortest Distance Lewiston ID Pullman WA Alaska Airlines Horizon DHC8-400 26 22 26
Shortest Time Lewiston ID Pullman WA Alaska Airlines Horizon DHC8-400 26 22 26
Longest Distance Houston (G.Bush Intl), TX Montrose, CO Continental Colgan DHC8-400 925 210 31
Longest Time Houston (G.Bush Intl), TX Montrose, CO Continental Colgan DHC8-400 925 210 31
Source: OAG
RAA 2011 Annual Report 31

Regional Airline International Service
(as of July 2011)
North Transborder Map
YVR
YLW
YEG
YYC
YXE
YQR
YWG
YYJ
PDX
SEA
MSP
MKE
YYZ
YXU
YOW
YUL
YQB
YQM
YYG
YHZ
SFO
SLC
DEN
ORD
STL
MCI
MEM
CLE
PHL EWRJFK
LGA BDL BOS
PIT
IND CMH
CVG
BWI
IAD DCA
BNA
RDU
CLT
LAX
DFW
ATL
US Airports & Regional Service
South Transborder Map
SLC
DEN
IAH
MCI
MSY
DTW
CLE
DCA
LAX
DFW
ATL
CLT
IAH
LTO
LAP
SJD
CUU
MTY
TRC
SLW
DGO
AGU SLP TAM
MZT
GDL
BJX QRO
PVR
MEX
CME
ZLO MLM TLC VSA
PBC VER
ZIH
ACA OAX
TGZ
HUX
CUN
CZM
BZE
TCB
FPO
PBI
MHH
FLL ELH
GHB
MIA
BIM NAS
ASD GGT
LRM
LIR
SJO
32
Airports served in Canada
Airports served in Mexico, Central America and Caribbean
Source: OAG
RAA 2011 Annual Report

Passenger Service in United States
(State by State Analysis, including Alaska and Hawaii)
Regional only flights (95% and above)
Regional/other flights
ALABAMA
MSL
HSV
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,585,827 Regionals – 41,828
Industry – 2,555,858 Industry – 54,183
Regional Share – 62% Regional Share – 77%
BHM
MGM
Percentage of Regional flights and enplanements for each airport
BHM Birmingham 58% 43%
DHN Dothan (Regional) 100% 100%
HSV Huntsville/Decatur 86% 75%
MGM Montgomery 100% 100%
MOB Mobile 100% 100%
MSL Muscle Shoals 100% 100%
MOB
DHN
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Muscle Shoals, TN Mesaba MEM $1,782,928 2008-10-17 1/31/11
ARIZONA
GCW
IGM
IFP
YUM
PGA
GCN
FLG
PRC
PHX
AZA
TUS
SOW
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 2,372,579 Regionals – 57,267
Industry – 21,092,240 Industry – 230,604
Regional Share – 11% Regional Share – 25%
Percentage of Regional flights and enplanements for each airport
AZA Phoenix (William Gateway) 0% 0%
FLG Grand Canyon (Pulliam) 100% 100%
GCN Grand Canyon 100% 5%
GCW Grand Canyon West 100% N/A
IFP Bullhead City 0% 0%
IGM Kingman 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Kingman, AZ Great Lakes LAS/ONT $1,275,771 2008-6-11 4/30/11
Page, AZ Great Lakes PHX $1,995,273 2009-8-5 4/30/11
Prescott, AZ Great Lakes ONT $1,622,719 2008-6-11 4/30/11
Show Low, AZ Great Lakes PHX $1,407,255 2009-8-5 4/30/11
PGA Page 100% 100%
PHX Phoenix (Intl) 19% 9%
PRC Prescott 100% 100%
SOW Show Low 100% 100%
TUS Tucson 45% 27%
YUM Yuma 100% 100%
US Airports & Regional Service
ARKANSAS
XNA HRO
FSM
LIT
HOT
TXK
ELD
JBR
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,185,596 Regionals – 37,634
Industry – 1,750,830 Industry – 44,381
Regional Share – 68% Regional Share – 85%
Percentage of Regional flights and enplanements for each airport
ELD El Dorado 100% 100%
FSM Ft. Smith 100% 100%
HOT Hot Springs 100% 100%
HRO Harrison 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
El Dorado/Camden, AR Seaport MEM $2,096,517 2009-6-25 10/31/11
Harrison, AR Seaport MEM $1,695,929 2009-6-25 10/31/11
Hot Springs, AR Seaport MEM $1,419,102 2009-6-25 10/31/11
Jonesboro, AR Seaport MEM $836,241 2009-6-25 10/31/11
JBR Jonesboro 100% 100%
LIT Little Rock 73% 58%
TXK Texarkana 100% 100%
XNA Fayetteville (Regional) 92% 80%
RAA 2011 Annual Report 33

CALIFORNIA
Regional only flights (95% and above)
Regional/other flights
CEC
ACV
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 8,522,125 Regionals – 240,631
Industry – 73,622,655 Industry – 849,010
Regional Share – 12% Regional Share – 28%
US Airports & Regional Service
SFO
STS
RDD
COLORADO
CIC
OAK
SJC
SMF
MRY
SCK
MOD
MCE
SBP
SMX
HDN
EGE
GJT ASE
MTJ GUC
TEX
CEZ DRO
MMH
FAT
VIS
BFL
SBA
OXR
ALS
LAX
LGB
FNL
BUR
DEN
COS
PUB
IYK
ONT
SNA
CLD
SAN
PSP
IPL
Percentage of Regional flights and enplanements for each airport
ACV Eureka/Arcata 100% 100%
BFL Bakersfield 99% 98%
BUR Burbank 21% 12%
CEC Crescent City 100% 100%
CIC Chico 100% 100%
CLD San Diego (Carlsbad) 100% 100%
FAT Fresno (Yosemite Intl) 90% 78%
IPL El Centro/Imperial 100% 100%
IYK Inyokern 100% 100%
LAX Los Angeles (Intl) 26% 11%
LGB Long Beach 30% 18%
MCE Merced (Macready Regional) 100% 100%
MMH Mammoth Lakes 100% 100%
MOD Modesto 100% 100%
MRY Monterey 97% 88%
OAK Oakland 7% 4%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Crescent City, CA SkyWest SFO/SMF $1,136,896 2008-4-23 7/31/10
Merced, CA Great Lakes LAS/ONT $1,541,365 2008-6-26 9/30/10
Visalia, CA Great Lakes LAS/ONT $1,494,319 2008-6-26 9/30/10
El Centro,CA SkyWest LAX $662,551 2008-12-26 12/31/10
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 7,082,670 Regionals – 175,919
Industry – 26,922,512 Industry – 348,685
Regional Share – 26% Regional Share – 50%
ONT Ontario (Intl) 21% 9%
OXR Oxnard/Ventura 100% 100%
PSP Palm Springs 67% 44%
RDD Redding 100% 100%
SAN San Diego (Intl) 16% 6%
SBA Santa Barbara 100% 100%
SBP San Luis Obispo 100% 100%
SCK Sacramento(Stockton) 0% 0%
SFO San Francisco (Intl) 29% 11%
SJC San Jose 19% 9%
SMF Sacramento (Metro) 21% 9%
SMX Santa Maria 90% 56%
SNA Santa Ana (J.Wayne) 6% 3%
STS Santa Rosa 100% 100%
VIS Visalia 100% 100%
Percentage of Regional flights and enplanements for each airport
ALS Alamosa 100% 100%
ASE Aspen 100% 100%
CEZ Cortez 100% 100%
COS Colorado Springs 84% 67%
DEN Denver(Intl) 45% 23%
DRO Durango 100% 100%
EGE Vail/Eagle 40% 17%
FNL Ft. Collins/Loveland 0% 0%
GJT Grand Junction 96% 87%
GUC Gunnison 83% 63%
HDN Steamboat Springs 62% 40%
MTJ Montrose 92% 83%
PUB Pueblo 98% 58%
TEX Telluride 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Alamosa, CO Great Lakes DEN $1,853,475 2008-5-24 7/31/10
Cortez, CO Great Lakes DEN $1,297,562 2008-5-24 7/31/10
Pueblo, CO Great Lakes DEN $1,057,128 2009-11-15 1/31/12
CONNECTICUT
BDL
HVN
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 633,514 Regionals – 17,978
Industry – 2,646,950 Industry – 36,543
Regional Share – 24% Regional Share – 49%
Percentage of Regional flights and enplanements for each airport
BDL Hartford (Bradley Intl) 47% 23% HVN New Haven 100% 100%
DELAWARE
No scheduled service for Delaware in 2010
34
RAA 2011 Annual Report

FLORIDA
Regional only flights (95% and above)
Regional/other flights
PNS
VPS
PFN
ECP
TLH
GNV
DAB
SFB
MCO
PIE MLB
TPA
SRQ
JAX
PGD
RSW
PBI
FLL
MIA
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 3,809,989 Regionals – 118,427
Industry – 60,372,860 Industry – 631,499
Regional Share – 6% Regional Share – 19%
Percentage of Regional flights and enplanements for each airport
DAB Daytona Beach 65% 48%
ECP Northwest Florida Beaches 49% 32%
EYW Key West 93% 77%
FLL Ft. Lauderdale (Intl) 10% 1%
GNV Gainesville 100% 100%
JAX Jacksonville (Intl) 37% 22%
MCO Orlando (Intl) 3% 1%
MIA Miami (Intl) 19% 7%
MLB Melbourne 79% 61%
PBI West Palm Beach (Intl) 10% 3%
PFN Panama City 100% 100%
PGD Punta Gorda 0% 0%
PIE St. Petersburg(Intl) 0% 0%
PNS Pensacola 74% 50%
RSW Ft. Myers (Sw Fl Regional) 13% 3%
SFB Orlando(Sanford) 0% 0%
SRQ Sarasota/Bradenton 29% 20%
TLH Tallahassee 96% 90%
TPA Tampa (Intl) 8% 1%
VPS Ft. Walton Beach 100% 99%
EYW
GEORGIA
LZU
AHN
ATL
AGS
MCN
CSG
SAV
ABY
BQK
VLD
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 8,963,648 Regionals – 208,094
Industry – 43,720,430 Industry – 495,941
Regional Share – 21% Regional Share – 42%
Percentage of Regional flights and enplanements for each airport
ABY Albany 100% 100%
AGS Augusta 100% 99%
AHN Athens 100% 100%
ATL Atlanta (Intl) 39% 19%
BQK Brunswick (Glynco) 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Athens, GA Pacific Wings ATL $1,051,386 2008-5-43 9/30/10
Macon, GA Pacific Wings ATL $1,386,306 2008-5-43 9/30/10
CSG Columbus 100% 100%
LZU Lawrenceville 100% #N/A
MCN Macon 100% 96%
SAV Savannah/Hilton Head 83% 70%
VLD Valdosta 100% 100%
US Airports & Regional Service
IDAHO
LWS
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 928,832 Regionals – 23,374
Industry – 1,711,010 Industry – 32,157
Regional Share – 54% Regional Share – 73%
Percentage of Regional flights and enplanements for each airport
SUN Sun Valley 100% 100%
BOI Boise 59% 46%
IDA Idaho Falls 95% 83%
LWS Lewiston 100% 99%
PIH Pocatello 100% 100%
TWF Twin Falls 96% 81%
BOI
SUN
IDA
TWF
PIH
RAA 2011 Annual Report 35

Regional only flights (95% and above)
Regional/other flights
ILLINOIS
UIN
RFD
MLI
PIA
SPI
PWK
ORD
MDW
BMI
CMI
DEC
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 11,402,568 Regionals – 294,891
Industry – 39,692,317 Industry – 553,256
Regional Share – 29% Regional Share – 53%
Percentage of Regional flights and enplanements for each airport
DEC Decatur 100% 100%
BMI Bloomington 78% 62%
CMI Champaign 100% 100%
MDW Chicago (Midway) 9% 4%
MLI Moline 89% 79%
MWA Marion 100% 100%
ORD Chicago (O’Hare) 60% 34%
PIA Peoria 91% 68%
PWK Chicago(Palwaukee) 100% #N/A
RFD Chicago (Rockford) 0% 0%
SPI Springfield 100% 100%
UIN Quincy 100% 100%
BLV
MWA
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Decatur, IL Great Lakes MCI/STL $1,350.256 2009-10-13 9/30/10
Marion/Herrin, IL Cape Air MCI/STL $2,188,167 2009-10-13 11/30/11
Quincy, IL Cape Air MCI/STL $2,080,654 2009-10-13 11/30/11
INDIANA
US Airports & Regional Service
VV
SBN
FWA
IND
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 2,019,699 Regionals – 49,997
Industry – 4,436,976 Industry – 73,139
Regional Share – 46% Regional Share – 68%
Percentage of Regional flights and enplanements for each airport
EVV Evansville 100% 100%
FWA Ft. Wayne 95% 84%
IND Indianapolis 59% 37%
SBN South Bend (Regional) 94% 79%
IOWA
SUX
FOD
MCW
DSM
ALO
CID
DBQ
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,154,399 Regionals – 32,683
Industry – 1,451,608 Industry – 35,194
Regional Share – 80% Regional Share – 93%
Percentage of Regional flights and enplanements for each airport
ALO Waterloo 100% 100%
BRL Burlington 100% 100%
CID Cedar Rapids/Iowa City 94% 80%
DBQ Dubuque 100% 99%
DSM Des Moines 90% 77%
FOD Ft. Dodge 100% 100%
MCW Mason City 100% 100%
SUX Sioux City 100% 100%
BRL
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Burlington, IA Great Lakes STL/MCI $1,997,602 2009-10-13 9/30/10
Ft. Dodge, IA Mesaba MCI/STL $1,112,607 2009-4-20 5/31/11
Mason City, IA Mesaba MSP $1,112,607 2009-4-20 5/31/11
36
RAA 2011 Annual Report

Regional only flights (95% and above)
Regional/other flights
KANSAS
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 508,518 Regionals – 20,145
Industry – 815,132 Industry – 23,605
Regional Share – 62% Regional Share – 85%
HYS
GBD
GCK
DDC LBL
SLN
ICT
MHK
Percentage of Regional flights and enplanements for each airport
DDC Dodge City 100% 100%
GBD Great Bend 100% 100%
GCK Garden City (Regional) 100% 100%
HYS Hays 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Dodge City, KS Great Lakes DEN/MCI $1,842,749 2009-9-5 9/30/11
Garden City, KS Great Lakes DEN/MCI $1,884,303 2009-9-5 9/30/11
Great Bend, KS Great Lakes MCI $1,257,617 2009-9-5 9/30/11
Hays, KS Great Lakes DEN/MCI $1,954,327 2009-9-5 9/30/11
Liberal/Guymon, KS Great Lakes DEN $1,198,342 2008-2-5 3/31/10
Manhattan,KS Great Lakes MCI $1,198,342 2008-2-5 3/31/10
Salina, KS Great Lakes MCI $798,895 2008-2-5 3/31/10
ICT Wichita 75% 59%
LBL Liberal 100% 100%
MHK Manhattan 100% 100%
SLN Salina 100% 100%
KENTUCKY
PAH
OWB
SDF
CVG
LEX
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,395,415 Regionals – 37,168
Industry – 2,204,869 Industry – 45,454
Regional Share – 63% Regional Share – 82%
Percentage of Regional flights and enplanements for each airport
CVG Cincinnati (Intl) 84% 63%
LEX Lexington 95% 85%
OWB Owensboro 90% 7%
PAH Paducah 100% 100%
SDF Louisville 75% 56%
US Airports & Regional Service
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Owensboro, KY Pacific Wings BNA $1,448,625 2009-6-17 8/31/11
LOUISIANA
SHV
MLU
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,496,251 Regionals – 43,239
Industry – 5,194,638 Industry – 79,691
Regional Share – 29% Regional Share – 54%
CH
AEX
LFT
BTR
MSY
Percentage of Regional flights and enplanements for each airport
AEX Alexandria (Intl) 100% 100%
BTR Baton Rouge 100% 100%
LCH Lake Charles (Regional) 100% 100%
LFT Lafayette 100% 100%
MLU Monroe 100% 100%
MSY New Orleans (Intl) 16% 10%
SHV Shreveport 98% 92%
RAA 2011 Annual Report 37

Regional only flights (95% and above)
Regional/other flights
MAINE
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 726,453 Regionals – 20,618
Industry – 1,076,859 Industry – 24,237
Regional Share – 67% Regional Share – 85%
PQI
BGR
AUG BHB
R D
PWM
Percentage of Regional flights and enplanements for each airport
AUG Augusta 100% 100%
BGR Bangor 93% 80%
BHB Bar Harbor 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Augusta/Waterville, ME Colgan BOS $2,086,251 2008-9-7 10/31/10
Bar Harbor, ME Colgan BOS $2,086,251 2008-9-7 10/31/10
Presque Isle, ME Colgan BOS $2,643,588 2008-5-23 5/31/10
Rockland, ME Cape Air BOS $1,522,770 2008-7-35 10/31/10
PQI Presque Isle 100% 100%
PWM Portland 78% 63%
RKD Rockland 100% 100%
US Airports & Regional Service
MARYLAND
HGR
BWI
ADW
SBY
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 528,788 Regionals – 20,562
Industry – 10,752,711 Industry – 122,796
Regional Share – 5% Regional Share – 17%
Percentage of Regional flights and enplanements for each airport
ADW Camp Springs 0% N/A
BWI Baltimore (Intl) 14% 4%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Hagerstown, MD Cape Air BWI $1,570.417 2009-8-16 9/31/10
HGR Hagerstown 96% 30%
SBY Salisbury/Ocean City 100% 100%
MASSACHUSETTS
BOS
EWB
MVY
PVC
HYA
ACK
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,497,714 Regionals – 98,233
Industry – 12,494,167 Industry – 210,267
Regional Share – 12% Regional Share – 47%
Percentage of Regional flights and enplanements for each airport
ACK Nantucket 99% 88%
BOS Boston(Intl) 33% 11%
EWB New Bedford 100% 100%
HYA Hyannis 100% 100%
MVY Martha’s Vineyard 100% 100%
PVC Provincetown 100% 100%
38
RAA 2011 Annual Report

Regional only flights (95% and above)
Regional/other flights
MICHIGAN
CMX
IWD
MQT
MT
ESC
CIU
PLN
APN
TVC
MBL
MBS
MKG
FNT
GRR
LAN
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 6,799,687 Regionals – 184,064
Industry – 17,696,656 Industry – 279,157
Regional Share – 38% Regional Share – 66%
Percentage of Regional flights and enplanements for each airport
APN Alpena 100% 100%
AZO Kalamazoo 100% 100%
CIU Sault Ste. Marie (Chippewa) 100% 100%
CMX Hancock 100% 100%
DTW Detroit (Metro Wayne) 61% 34%
ESC Escanaba 100% 100%
FNT Flint 70% 48%
GRR Grand Rapids 76% 57%
IMT Iron Mountain 100% 100%
IWD Ironwood 100% 100%
LAN Lansing 99% 96%
MBL Manistee 100% 100%
MBS Saginaw 99% 99%
MKG Muskegon 100% 100%
MQT Marquette 100% 100%
PLN Pellston 100% 100%
TVC Traverse City 98% 97%
AZO
DTW
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Escanaba, MI Mesaba DTW/MSP $1,435,118 2008-8-14 8/31/10
Iron Mountain, MI Mesaba DTW/MSP $1,435,118 2008-8-14 8/31/10
Ironwood/Ashland, MI Great Lakes MKE $1,570.417 2009-8-16 9/31/10
Manistee, MI Great Lakes MKE $1,799,395 2008-4-10 5/31/10
MINNESOTA
TVF
BJI
INL
HIB
DLH
BRD
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 4,700,864 Regionals – 119,260
Industry – 15,782,377 Industry – 213,293
Regional Share – 30% Regional Share – 56%
Percentage of Regional flights and enplanements for each airport
BJI Bemidji 100% 100%
BRD Brainerd 100% 97%
DLH Duluth 93% 78%
HIB Hibbing/Chisholm 100% 93%
INL International Falls 100% 97%
MSP Minneapolis/St. Paul(Intl) 53% 29%
RST Rochester 99% 98%
TVF Thief River Falls 100% 100%
US Airports & Regional Service
MSP
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Chisholm/Hibbing, MN Mesaba MSP $2,938,878 2009-8-8 10/31/11
Thief River Falls, MN Mesaba MSP $1,230,322 2009-4-20 5/31/11
RST
MISSISSIPPI
UTM
GLH
JAN
TUP
GTR
MEI
PIB
GPT
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 755,231 Regionals – 21,892
Industry – 1,068,282 Industry – 25,886
Regional Share – 71% Regional Share – 85%
Percentage of Regional flights and enplanements for each airport
JAN Jackson-Evers (Intl) 77% 63%
GLH Greenville 100% 100%
GPT Gulfport/Biloxi 90% 79%
GTR Columbus (G.T. Regional) 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Greenville, MS Mesaba MEM $1,355,693 2008-8-23 9/30/10
Laurel/Hattiesburg, MS Mesaba MEM $1,191,435 2008-4-2 6/30/10
Meridian, MS ASA ATL $686,489 2008-5-12 6/30/10
MEI Meridian 100% 100%
PIB Laurel/Hattiesburg 100% 100%
TUP Tupelo 100% 100%
UTM Tunica 0% 0%
RAA 2011 Annual Report 39

MISSOURI
Regional only flights (95% and above)
Regional/other flights
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 2,823,839 Regionals – 78,193
Industry – 11,354,938 Industry – 165,924
Regional Share – 25% Regional Share – 47%
MCI
IRK
COU
STL
Percentage of Regional flights and enplanements for each airport
BKG Branson 24% 23%
CGI Cape Girardeau 100% 100%
COU Columbia 100% 99%
IRK Kirksville 100% 100%
JLN Joplin 100% 100%
MCI Kansas City (Intl) 44% 26%
SGF Springfield 92% 72%
STL St. Louis (Intl) 42% 20%
TBN Ft. Leonard Wood 100% 100%
SGF
JLN
BKG
TBN
CGI
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Cape Girardeau, MO Cape Air STL $1,573,818 2009-10-13 11/30/11
Columbia/
Jefferson City, MO Mesaba MEM $2,186,590 2008-5-2 8/31/10
Fort Leonard Wood, MO Great Lakes STL/MCI $1,292,906 2009-10-12 9/30/11
Joplin, MO Great Lakes MCI $997,680 2008-7-8 9/30/10
Kirksville, MO Multi-Aero STL $806,169 2008-5-2 12/31/10
US Airports & Regional Service
MONTANA
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,152,206 Regionals – 34,313
Industry – 1,499,953 Industry – 37,239
Regional Share – 77% Regional Share – 92%
FCA
MSO
GTF
HLN
BTM
BZN
HVR
LWT
GGW OLF
SDY
GDV
MLS
BIL
Percentage of Regional flights and enplanements for each airport
BIL Billings 86% 65%
BTM Butte 100% 100%
BZN Bozeman 88% 76%
FCA Kalispell/Glacier Nt Pk 92% 82%
GDV Glendive 100% 100%
GGW Glasgow 100% 100%
GTF Great Falls 93% 75%
HLN Helena 100% 100%
HVR Havre 100% 100%
LWT Lewistown 100% 100%
MLS Miles City 100% 100%
MSO Missoula 92% 81%
OLF Wolf Point 100% 100%
SDY Sidney 100% 100%
WYS West Yellowstone 100% 100%
WYS
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Glasgow, MT Great Lakes BIL $928,433 2007-12-22 4/30/11
Glendive, MT Great Lakes BIL $1,056,152 2007-12-22 4/30/11
Havre, MT Great Lakes BIL $1,036,616 2007-12-22 4/30/11
Lewistown, MT Great Lakes DEN $1,036,616 2007-12-22 4/30/11
Miles City, MT Great Lakes DEN $1,056,152 2007-12-22 4/30/11
Sidney, MT Great Lakes DEN $2,159,591 2007-12-22 4/30/11
West Yellowstone, MT SkyWest SLC $431,996 2008-1-4 9/30/09
Wolf Point, MT Great Lakes BIL $928,433 2007-12-22 4/30/11
40
RAA 2011 Annual Report

NEBRASKA
Regional only flights (95% and above)
Regional/other flights
CDR
AIA
BFF
LBF
MCK
EAR
GRI
OMA
LNK
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,057,037 Regionals – 29,721
Industry – 2,292,693 Industry – 41,681
Regional Share – 46% Regional Share – 71%
Percentage of Regional flights and enplanements for each airport
AIA Alliance 100% 100%
BFF Scottsbluff 100% 100%
CDR Chadron 100% 100%
EAR Kearney 100% 100%
GRI Grand Island 81% 18%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Alliance, NE Great Lakes DEN $977,609 2009-4-19 5/31/11
Chadron, NE Great Lakes DEN $977,609 2009-4-19 5/31/11
Grand Island, NE Great Lakes MCI $2,271,640 2008-7-8 4/30/11
Kearney, NE Great Lakes DEN $1,978,386 2008-7-33 10/31/10
McCook, NE Great Lakes DEN $1,583,277 2008-5-2 6/30/10
North Platte, NE Great Lakes DEN $1,860,229 2008-7-33 10/31/10
Scottsbluff, NE Great Lakes DEN $1,535,085 2008-7-33 10/31/10
LBF North Platte 100% 100%
LNK Lincoln 100% 100%
MCK McCook 100% 100%
OMA Omaha 61% 42%
NEVADA
RNO
EKO
ELY
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 829,795 Regionals – 19,238
Industry –19,664,398 Industry – 190,867
Regional Share – 4% Regional Share – 10%
Percentage of Regional flights and enplanements for each airport
BLD Boulder City 100% 100%
EKO Elko 100% 100%
ELY Ely 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Ely, NV Great Lakes LAS/DEN $1,864,717 2008-6-26 10/3/10
LAS Las Vegas (Intl) 6% 3%
RNO Reno 29% 17%
US Airports & Regional Service
LAS
BLD
NEW HAMPSHIRE
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 412,885 Regionals – 12,791
Industry – 1,391,454 Industry – 22,607
Regional Share – 30% Regional Share – 57%
LEB
Percentage of Regional flights and enplanements for each airport
LEB Lebanon 100% 100% MHT Manchester (Boston Reg’l) 52% 29%
MHT EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Lebanon, NH Cape Air BOS $2,245,669 2008-7-27 11/30/10
RAA 2011 Annual Report 41

NEW JERSEY
Regional only flights (95% and above)
Regional/other flights
ACY
MMU
EWR
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 3,219,421 Regionals – 90,701
Industry – 15,502,647 Industry – 197,222
Regional Share – 21% Regional Share – 46%
Percentage of Regional flights and enplanements for each airport
ACY Atlantic City(Intl) 0% 0%
EWR Newark/New York (Liberty) 47% 22%
MMU Morristown 100% #N/A
NEW MEXICO
FMN
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 624,629 Regionals – 22,142
Industry – 2,931,843 Industry – 47,885
Regional Share – 21% Regional Share – 46%
US Airports & Regional Service
SVC
NEW YORK
SAF
ABQ
ALM
ROW
CVN
HOB
CNM
Percentage of Regional flights and enplanements for each airport
ABQ Albuquerque 33% 18%
ALM Alamogordo 100% 100%
CNM Carlsbad 100% 100%
CVN Clovis 100% 100%
FMN Farmington 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Alamogordo/
Holloman, NM Pacific Wings ABQ $1,169.337 2009-11-14 12/31/11
Carlsbad, NM Pacific Wings ABQ $1,046,284 2009-4-18 5/31/11
Clovis, NM Great Lakes ABQ $1,517,277 2009-3-3 4/30/11
Silver City/Hurley/
Deming, NM Great Lakes ABQ $1,442,174 2009-3-3 4/30/11
HOB Hobbs 100% 100%
ROW Roswell 100% 100%
SAF Santa Fe 100% 100%
SVC Silver City 100% 100%
BUF
JHW
ROC
ELM
ITH
ART
SYR
BGM
SLK
ALB
SWF
HPN
LGA
PBG
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 8,298,885 Regionals – 249,431
Industry – 36,565,878 Industry – 535,183
Regional Share – 23% Regional Share – 47%
Percentage of Regional flights and enplanements for each airport
JFK
ISP
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Jamestown, NY Gulfstream CLE $1,350,802 2008-6-37 9/30/10
Massena, NY Cape Air ALB $1,297,613 2008-3-15 9/30/10
Ogdensburg, NY Cape Air ALB $1,353,916 2008-3-15 9/30/10
Plattsburgh, NY Cape Air BOS $1,379,257 2008-1-12 2/28/10
Saranac Lake/
ALB Albany 75% 46%
ART Watertown 100% 100%
BGM Binghamton 100% 100%
BUF Buffalo (Intl) 52% 29%
ELM Elmira 96% 87%
HPN Westchester County 67% 43%
ISP Long Is. MacArthur 15% 5%
ITH Ithaca 100% 100%
JFK New York (Kennedy) 22% 10%
Lake Placid, NY Cape Air BOS $1,431,875 2008-1-12 2/28/10
Watertown, NY Cape Air BOS $1,228,334 2008-3-15 9/30/10
JHW Jamestown 100% 100%
LGA New York (LaGuardia) 53% 26%
MSS Massena 100% 100%
OGS Ogdensburg 100% 100%
PBG Plattsburgh 70% 14%
ROC Rochester 77% 57%
SLK Saranac Lake 100% 100%
SWF Newburgh 79% 53%
SYR Syracuse 86% 70%
42
RAA 2011 Annual Report

NORTH CAROLINA
Regional only flights (95% and above)
Regional/other flights
AVL
CLT
INT
GSO
RDU
FAY EW
OAJ
ILM
PGV
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 9,911,209 Regionals – 225,108
Industry – 25,158,675 Industry – 359,511
Regional Share – 39% Regional Share – 63%
Percentage of Regional flights and enplanements for each airport
AVL Asheville 97% 93%
CLT Charlotte 57% 35%
EWN New Bern 100% 100%
FAY Fayetteville 100% 100%
GSO Greensboro/H.Pt/W-Salem 98% 94%
ILM Wilmington 95% 91%
INT Winston Salem 0% #N/A
OAJ Jacksonville 100% 100%
PGV Greenville 100% 100%
RDU Raleigh/Durham 53% 29%
NORTH DAKOTA
ISN
DIK
OHIO
MOT
BIS
DVL
JMS
GFK
FAR
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 533,754 Regionals – 19,039
Industry – 798,433 Industry – 21,602
Regional Share – 67% Regional Share – 88%
Percentage of Regional flights and enplanements for each airport
BIS Bismarck 82% 62%
DIK Dickinson 100% 100%
DVL Devils Lake 100% 100%
FAR Fargo 82% 62%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Devils Lake, ND Mesaba MSP $1,459,493 2009-8-6 9/30/11
Dickinson, ND Great Lakes DEN $2,274,177 2006-11-21 1/31/11
Jamestown, ND Mesaba MSP $1,963,220 2009-8-6 9/30/11
GFK Grand Forks 80% 58%
ISN Williston 100% 100%
JMS Jamestown 100% 100%
MOT Minot 99% 96%
US Airports & Regional Service
CVG
TOL
DAY
LUK
CLE
CAK YNG
CMH
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 7,449,352 Regionals – 196,319
Industry – 13,640,923 Industry – 252,520
Regional Share – 55% Regional Share – 78%
Percentage of Regional flights and enplanements for each airport
CAK Akron/Canton 65% 45%
CLE Cleveland (Intl) 80% 55%
CMH Columbus (Intl) 68% 45%
CVG Cincinnati (Intl) 84% 63%
DAY Dayton (Intl) 77% 56%
LUK Cincinnati(Lunkin) 100% #N/A
TOL Toledo 92% 63%
YNG Youngstown/Warren 0% 0%
OKLAHOMA
LAW
OKC
TUL
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,280,421 Regionals – 29,494
Industry – 3,133,198 Industry – 49,882
Regional Share – 41% Regional Share – 59%
Percentage of Regional flights and enplanements for each airport
LAW Lawton 100% 100%
OKC Oklahoma City (Rogers) 59% 42%
TUL Tulsa 55% 36%
RAA 2011 Annual Report 43

OREGON
Regional only flights (95% and above)
Regional/other flights
AST
PDX
ONP
EUG
OTH
MFR
LMT
RDM
PDT
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 2,467,164 Regionals – 66,809
Industry – 7,465,510 Industry – 109,210
Regional Share – 33% Regional Share – 61%
Percentage of Regional flights and enplanements for each airport
AST Astoria 100% 100%
EUG Eugene 94% 83%
LMT Klamath Falls 100% 100%
MFR Medford 95% 84%
ONP Newport 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Pendleton, OR Seaport PDX $1,566,729 2008-10-25 12/31/10
OTH North Bend 100% 100%
PDT Pendleton 100% 100%
PDX Portland 50% 25%
RDM Redmond 96% 88%
US Airports & Regional Service
PENNSYLVANIA
ERI BFD
FKL
IPT AVP
DUJ
SCE
ABE
PIT
AOO LNS
JST
PHL
MDT
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 6,939,953 Regionals – 191,793
Industry – 20,193,124 Industry – 315,241
Regional Share – 34% Regional Share – 61%
Percentage of Regional flights and enplanements for each airport
ABE Allentown 84% 59%
AOO Altoona 100% 100%
AVP Wilkes-Barre/Scranton 100% 100%
BFD Bradford 100% 100%
DUJ Dubois 100% 100%
ERI Erie 100% 100%
FKL Franklin 100% 100%
IPT Williamsport (Regional) 100% 100%
JST Johnstown 100% 100%
LNS Lancaster 100% 100%
MDT Harrisburg(Intl) 91% 77%
PHL Philadelphia(Intl) 55% 29%
PIT Pittsburgh(Intl) 56% 35%
SCE State College 100% 100%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Altoona, PA Colgan IAD $1,394,423 2008-6-10 6/30/10
Bradford, PA Colgan PIT $1,350,802 2008-6-37 9/30/10
DuBois, PA Gulfstream CLE $2,228,996 2010-9-12 9/30/12
Johnstown, PA Colgan IAD $1,394,423 2008-6-10 6/30/10
Lancaster, PA Cape Air BWI $1,831,504 2008-12-33 3/31/10
Oil City/Franklin, PA Gulfstream CLE $915,101 2010-9-12 9/30/12
RHODE ISLAND
P
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 500,408 Regionals – 21,851
Industry – 1,960,933 Industry – 36,792
Regional Share – 26% Regional Share – 59%
WS
ID
Percentage of Regional flights and enplanements for each airport
BID Block Is. 100% 100%
PVD Providence 47% 25%
WST Westerly 100% 100%
44
RAA 2011 Annual Report

SOUTH CAROLINA
Regional only flights (95% and above)
Regional/other flights
GSP
FLO
CAE
MYR
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 2,062,203 Regionals – 55,821
Industry – 3,005,990 Industry – 65,108
Regional Share – 69% Regional Share – 86%
Percentage of Regional flights and enplanements for each airport
CAE Columbia 98% 95%
CHS Charleston 84% 70%
FLO Florence 100% 100%
GSP Greenville/Spartanburg 95% 82%
HHH Hilton Head Isl. 100% 100%
MYR Myrtle Beach 49% 31%
HHH
CHS
SOUTH DAKOTA
RAP
PIR
ABR
HON
ATY
FSD
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 473,909 Regionals – 16,654
Industry – 680,925 Industry – 18,765
Regional Share – 70% Regional Share – 89%
Percentage of Regional flights and enplanements for each airport
ABR Aberdeen 100% 100%
ATY Watertown 100% 100%
FSD Sioux Falls 82% 62%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Huron, SD Great Lakes DEN $1,742,886 2010-8-12 9/30/12
Watertown, SD Mesaba MSP $1,769,019 2011-6-6 10/31/11
HON Huron 100% 100%
PIR Pierre 100% 100%
RAP Rapid City(Regional) 89% 75%
US Airports & Regional Service
TENNESSEE
MEM
MKL
BNA
CHA
TYS
TRI
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 5,078,950 Regionals – 139,241
Industry – 10,607,176 Industry – 195,906
Regional Share – 48% Regional Share – 71%
Percentage of Regional flights and enplanements for each airport
BNA Nashville (Intl) 46% 25%
CHA Chattanooga 97% 87%
MEM Memphis 79% 59%
MKL Jackson 100% 100%
TRI Tri-City Airport 96% 83%
TYS Knoxville 94% 81%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Jackson, TN Pacific Wings BNA $1,225,628 2009-6-17 8/31/11
RAA 2011 Annual Report 45

TEXAS
Regional only flights (95% and above)
Regional/other flights
AMA
LBB
MAF
SJT
DRT
SPSS
ABI
GRK
AUS
SAT
DAL
CRP
DFW
ACT
VCT
TYR
CLL
IAH
HOU
GGG
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 13,386,006 Regionals – 354,433
Industry – 66,246,457 Industry – 851,748
Regional Share – 20% Regional Share – 42%
Percentage of Regional flights and enplanements for each airport
SAT San Antonio 28% 18%
ABI Abilene 100% 99%
ACT Waco (Municipal) 100% 100%
AMA Amarillo 59% 40%
AUS Austin (Bergstrom Intl) 24% 16%
BPT Beaumont/Pt. Arthur 100% 100%
BRO Brownsville 100% 100%
CLL College Station 100% 100%
CRP Corpus Christi 79% 64%
DAL Dallas/Ft. Worth (Love Fld) 7% 3%
DFW Dallas/Ft. Worth (Intl) 37% 16%
DRT Del Rio 100% 100%
ELP El Paso 33% 23%
GGG Longview 100% 100%
GRK Killeen Gray AAF 100% 100%
HOU Houston (Hobby) 9% 5%
HRL Harlingen 32% 19%
IAH Houston (G.Bush Intl) 57% 29%
LBB Lubbock (P. Smith Intl) 60% 40%
LRD Laredo 95% 82%
MAF Midland/Odessa 60% 39%
MFE McAllen 40% 21%
SJT San Angelo 100% 98%
SPS Wichita Falls 100% 98%
TYR Tyler 100% 100%
VCT Victoria 100% 100%
BRO
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Victoria, TX Colgan IAH $1,856,692 2011-5-7 6/30/13
US Airports & Regional Service
UTAH
SLC
VEL
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 3,857,198 Regionals – 88,956
Industry – 9,953,096 Industry – 140,682
Regional Share – 39% Regional Share – 63%
Percentage of Regional flights and enplanements for each airport
CDC Cedar City 100% 93%
CNY Moab 100% 100%
SGU St. George 100% 100%
SLC Salt Lake City 62% 38%
VEL Vernal 100% 100%
CDC
SGU
CNY
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Cedar City, UT SkyWest SLC $1,477,125 2009-11-7 12/31/11
Moab, UT Great Lakes DEN $1,798,370 2009-12-9 1231/11
Vernal, UT Great Lakes DEN $1,421,478 2009-12-9 12/31/11
VERMONT
BTV
RUT
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 482,719 Regionals – 12,431
Industry – 644,967 Industry – 14,183
Regional Share – 75% Regional Share – 88%,
Percentage of Regional flights and enplanements for each airport
BTV Burlington 87% 75%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Rutland, VT Cape Air BOS $797,141 2009-8-11 10/31/13
RUT Rutland 100% 100%
46
RAA 2011 Annual Report

VIRGINIA
Regional only flights (95% and above)
Regional/other flights
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 2,399,366 Regionals – 67,253
Industry – 4,419,825 Industry – 88,391
Regional Share – 54% Regional Share – 76%
ROA
Percentage of Regional flights and enplanements for each airport
IAD
DCA
SHD
CHO Charlottesville 100% 100% RIC Richmond/Wmbg 69% 47%
CHO
LYH Lynchburg 100% 100% ROA Roanoke 98% 91%
ORF Norfolk/Va.Bch/Wmbg 72% 50% SHD Shenandoah Valley 100% 100%
RIC
PHF Newport News/Wmbg 63% 44%
LYH
PH
OR
EAS Community Airline Service to hub Annual EAS Rate Order Number
Expiration
Staunton, VA Colgan IAD $2,180,461 2011-3-2 6/30/13
WASHINGTON
ESD
FRD
WSX
CLM
LKE
BLI
RSJ
FBS
KEH
BFI
EAT
SEA
MWH
YKM
PSC
GEG
PUW
ALW
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 3,655,737 Regionals – 85,309
Industry – 17,292,245 Industry – 196,050
Regional Share – 21% Regional Share – 44%
Percentage of Regional flights and enplanements for each airport
ALW Walla Walla 100% 100%
BFI Seattle (Boeing Field) 100% 100%
BLI Bellingham 48% 27%
CLM Pt. Angeles 100% 100%
EAT Wenatchee 100% 100%
ESD Eastsound 100% 100%
FBS Friday Harbor 100% N/A
FRD Friday Harbor 100% 100%
GEG Spokane (Intl) 54% 39%
KEH Seattle/Tacoma(Kenmore) 100% 100%
LKE Seattle (L.Union) 100% 100%
MWH Moses Lake 100% 100%
PSC Pasco 94% 84%
PUW Pullman 100% 100%
RSJ Rosario 100% 100%
SEA Seattle/Tacoma (Intl) 34% 17%
WSX Westsound 100% 100%
YKM Yakima 100% 98%
US Airports & Regional Service
WEST VIRGINIA
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 329,316 Regionals – 15,222
Industry – 412,585 Industry – 15,891
Regional Share – 80% Regional Share – 96%
PKB
HTS
CRW
BKW
MGW
CKB
LWB
Percentage of Regional flights and enplanements for each airport
BKW Beckley 100% 100%
CKB Clarksburg 100% 100%
CRW Charleston 98% 95%
HTS Huntington 79% 39%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Beckley, WV Colgan IAD $2,313,457 2010-6-25 07/31/12
Clarksburg, WV Colgan IAD $1,488,219 2010-6-25 07/31/12
Greenbriar,
Lewisburg, WV Gulfstream CLE $2,330,725 2008-5-3 9/30/10
Morgantown, WV Colgan IAD $1,488,219 2010-6-25 07/31/12
Parkersburg, WV Colgan IAD $2,190,281 2008-7-22 7/31/10
LWB Greenbrier 100% 100%
MGW Morgantown 100% 100%
PKB Parkersburg/Marietta (Reg) 100% 100%
RAA 2011 Annual Report 47

US Airports & Regional Service
48
WISCONSIN
WYOMING
ALASKA
EAU
JAC
LSE
ARV EGV
RHI
CWA
COD
RKS
MSN
RIW
GRB
ATW
WRL
MKE
SHR
CPR
LAR
GCC
CYS
Percentage of Regional flights and enplanements for each airport
ABL Ambler 100% 100%
ADK Adak Island 0% 0%
ADQ Kodiak 89% 57%
AET Allakaket 100% 100%
AGN Angoon 100% 100%
AIN Wainwright 100% 100%
AKB Atka 100% 100%
AKI Akiak 100% 100%
AKK Akhiok 100% 100%
AKN King Salmon 98% 89%
AKP Anaktuvuk Pass 100% 100%
ALZ Alitak 100% 100%
ANC Anchorage(Intl) 57% 14%
ANI Aniak 100% 100%
ANV Anvik 100% 100%
AOS Amook 100% 100%
ARC Arctic Village 100% 100%
ATK Atqasuk 100% 100%
ATT Atmautlauk 100% 100%
AUK Alakanuk 100% 100%
BET Bethel 96% 63%
BIC Big Creek 100% 100%
BKC Buckland 100% 100%
BRW Barrow 75% 29%
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 3,333,814 Regionals – 92,125
Industry – 6,385,888 Industry – 123,291
Regional Share – 52% Regional Share – 75%
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 267,140 Regionals – 17,501
Industry – 504,592 Industry – 19,677
Regional Share – 53% Regional Share – 89%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Laramie, WY Great Lakes DEN $1,181,572 2010-8-10 9/30/12
Worland, WY Great Lakes DEN $1,770,336 2010-8-10 9/30/12
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,199,657 Regionals – 318,358
Industry – 4,059,454 Industry –357,708
Regional Share – 30% Regional Share – 89%
BSZ Bartletts 100% 100%
BTI Barter Island 100% 100%
BTT Bettles 100% 100%
CDB Cold Bay 100% 100%
CDV Cordova 39% 30%
CEM Central 100% 100%
CFA Coffee Point 100% 100%
CGA Craig 100% 100%
CHU Chuathbaluk 100% 100%
CIK Chalkyitsik 100% 100%
CKD Crooked Creek 100% 100%
CKX Chicken 100% 100%
CLP Clarks Point 100% 100%
CYF Chefornak 100% 100%
CZN Chisana 100% 100%
DIO Diomede 100% 100%
DLG Dillingham 99% 89%
DRG Deering 100% 100%
DUT Dutch Harbor 100% 100%
EAA Eagle 100% 100%
EDA Edna Bay 100% 100%
EEK Eek 100% 100%
EGX Egegik 100% 100%
ELI Elim 100% 100%
Regional only flights (95% and above)
Percentage of Regional flights and enplanements for each airport
ARV Minocqua 100% N/A
ATW Appleton 96% 86%
CWA Wausau (Central) 100% 99%
EAU Eau Claire 100% 94%
EGV Eagle River 100% N/A
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Eau Claire, WI SkyWest ORD $1,732,372 2009-10-8 12/31/11
COD Cody 100% 100%
CPR Casper 95% 83%
CYS Cheyenne 100% 100%
GCC Gillette 100% 100%
JAC Jackson 40% 23%
ELV Elfin Cove 100% 100%
EMK Emmonak 100% 100%
ENA Kenai 100% 100%
EWD Wildman Lake 100% N/A
EXI Excursion Inlet 100% 100%
FAI Fairbanks (Intl) 73% 15%
FYU Ft. Yukon 100% 100%
GAL Galena 100% 100%
GAM Gambell 100% 100%
GLV Golovin 100% 100%
GNU Goodnews Bay 100% 100%
GST Gustavus 93% 46%
HCR Holy Cross 100% 100%
HKB Healy Lake 100% 100%
HNH Hoonah 100% 100%
HNS Haines 100% 100%
HOM Homer 100% 100%
HPB Hooper Bay 100% 100%
HSL Huslia 100% 100%
HUS Hughes 100% 100%
HYG Hydaburg 100% 100%
HYL Hollis 100% 100%
IAN Kiana 100% 100%
IGG Igiugig 100% 100%
Regional/other flights
GRB Green Bay 91% 83%
LSE La Crosse 100% 99%
MKE Milwaukee 65% 42%
MSN Madison (Dane County) 83% 69%
RHI Rhinelander 100% 100%
Percentage of Regional flights and enplanements for each airport
LAR Laramie 100% 86%
RIW Riverton 100% 100%
RKS Rock Springs 100% 100%
SHR Sheridan 100% 100%
WRL Worland 100% 100%
ILI Iliamna 100% 100%
IRC Circle 100% 100%
JNU Juneau (Intl) 60% 9%
KAE Kake 100% 100%
KAL Kaltag 100% 100%
KBC Birch Creek 100% 100%
KCC Coffman Cove 100% 100%
KCG Chignik(Fisheries) 100% 100%
KCL Chignik(Lagoon) 100% 100%
KCQ Chignik(Lake) 100% 100%
KEB Nanwalek 100% 100%
KEK Ekwok 100% 100%
KFP False Pass 100% 100%
KGK Koliganek 100% 100%
KGX Grayling 100% 100%
KKA Koyuk 100% 100%
KKB Kitoi 100% 100%
KKH Kongiganak 100% 100%
KKI Akiachak 100% 100%
KKU Ekuk 100% N/A
KLG Kalskag 100% 100%
KLL Levelock 100% 100%
KLN Larsen Bay 100% 100%
KLW Klawock 100% N/A
RAA 2011 Annual Report

Regional only flights (95% and above)
Regional/other flights
ALASKA
BRW
LUR
PIZ
AIN
ATK
NUI
SCC
BTI
ADK
KMO Manokotak 100% 100%
KMY Moser Bay 100% 100%
KNK Kakhonak 100% 100%
KNW New Stuyahok 100% 100%
KOT Kotlik 100% 100%
KOY Olga Bay 100% 100%
KOZ Ouzinkie 100% 100%
KPB Point Baker 100% 100%
KPC Pt. Clarence 100% 100%
KPN Kipnuk 100% 100%
KPR Port Williams 100% 100%
KPV Perryville 100% 100%
KPY Port Bailey 100% 100%
KSM St. Marys 100% 100%
KTB Thorne Bay 100% 100%
KTN Ketchikan 73% 2%
KTS Brevig Mission 100% 100%
KUK Kasigluk 100% 100%
KVC King Cove 100% 100%
KVL Kivalina 100% 100%
KWF Waterfall 100% 100%
KWK Kwigillingok 100% 100%
KWN Quinhagak 100% 100%
KWP West Point 100% 100%
KWT Kwethluk 100% 100%
KXA Kasaan 100% 100%
KYK Karluk 100% 100%
KYU Koyukuk 100% 100%
KZB Zachar Bay 100% N/A
LMA Lake Minchumina 100% 100%
LUR Cape Lisburne 100% 100%
MCG McGrath 100% 100%
GAM
AKB
PHO WTK
AKP ARC
KVL IAN ABL
ORV
BTT VEE
SHH OTZ
AET
FYU
WLK
WBQ CIK
DRG
HUS
WAA
BKC
RMP
TNC
KKA HSL
TAL SVS
KBC IRC
KPC WMO ELI
KYU
SKK
FAI
CEM
RBY
EAA
MLY
SVA OME GLV
GAL
MNT
SMK
KAL
UNK
EMK KOT
WBB
KGX
SXP KSM
ANV
TLJ
TCT NIB LMA HKB
TKJ
SHX MCG
SCM PQS HCRCKD
HPB
VAK
MOU
RDV
CZN
MLL CHU
SRV ANC
WWT TLT KKI WKK
VDZ
TNK
ILI NNL ENA
MYU
CYF
EEK KNW KGK PGM
CDV
TWAWTL
KWN DLG IGG PDB
HOM
YAK
SOV
KNK
KWK KPN
KEB
KKH PTU
WSN KPR
GNUKMO
EGX
SNP
PCE
BIC RBH
KKB
VBM KYK
PTH JGB
SYB
KOY
KLN
STG
EWD KMY KZB
NLG KCG AKK
PML KPV
KVC
KFP CDB SDP
KTS
TLA
DUT
MHM Minchumina 100% 100%
MLL Marshall 100% 100%
MLY Manley Hot Springs 100% 100%
MNT Minto 100% 100%
MOU Mountain Village 100% 100%
MTM Metlakatla 100% 100%
MYU Mekoryuk 100% 100%
NIB Nikolai 100% 100%
NKI Naukiti 100% 100%
NLG Nelson Lagoon 100% 100%
NME Nightmute 100% 100%
NNL Nondalton 100% 100%
NUI Nuiqsut 100% 100%
NUL Nulato 100% 100%
NUP Nunapitchuk 100% 100%
OBU Kobuk 100% 100%
OLH Old Harbor 100% 100%
OME Nome 88% 43%
OOK Toksook Bay 100% 100%
ORI Port Lions 100% 100%
ORV Noorvik 100% 100%
OTZ Kotzebue 89% 52%
PCE Painter Creek 100% 100%
PDB Pedro Bay 100% 100%
PEC Pelican 100% 100%
PGM Pt. Graham 100% 100%
PHO Point Home 100% 100%
PIP Pilot Point 100% 100%
PIZ Point Lay 100% 100%
PKA Napaskiak 100% 100%
PML Pt. Moller 100% 100%
PPV Pt. Protection 100% 100%
RAA 2011 Annual Report 49
PQS Pilot Station 100% 100%
PSG Petersburg 0% 0%
PTA Pt. Alsworth 100% 100%
PTH Pt. Heiden 100% 100%
PTU Platinum 100% 100%
RBH Brooks Lodge 100% 100%
RBY Ruby 100% 100%
RCP Cinder River 100% N/A
RDV Red Devil 100% 100%
RMP Rampart 100% 100%
RSH Russian Mission 100% 100%
SCC Prudhoe Bay/Deadhorse 59% 21%
SCM Scammon Bay 100% 100%
SDP Sand Point 100% 100%
SGY Skagway 100% 100%
SHG Shungnak 100% 100%
SHH Shishmaref 100% 100%
SHX Shageluk 100% 100%
SIT Sitka 0% 0%
SKK Shaktoolik 100% 100%
SLQ Sleetmute 100% 100%
SMK St. Michael 100% 100%
SNP St. Paul Is. 100% 100%
SOV Seldovia 100% 100%
SRV Stony River 100% 100%
STG St. George Is. 100% 100%
SVA Savoonga 100% 100%
SVS Stevens Village 100% 100%
SXP Sheldon Point 100% 100%
SYB Seal Bay 100% 100%
TAL Tanana 100% 100%
TCT Takotna 100% 100%
GST
ELV
PEC
TKE
SIT
SGY
HNS
JNU
AGN
KAE
WRG
KCC
PPV KTB
WWP HYG
NKI
KTN
KWF HYG MTM
TKE Tenakee 100% 100%
TKJ Tok 100% 100%
TLA Teller 100% 100%
TLJ Tatalina 100% 100%
TLT Tutuksak 100% 100%
TNC Tin City 100% 100%
TNK Tununak 100% 100%
TOG Togiak 100% 100%
TWA Twin Hills 100% 100%
UGB Pilot Point (Ugashik Bay) 100% 100%
UGI Uganik 100% N/A
UNK Unalakleet 100% 100%
VAK Chevak 100% 100%
VBM Blue Mountain 100% N/A
VDZ Valdez 100% 100%
VEE Venetie 100% 100%
VIK Kavik 100% N/A
WAA Wales 100% 100%
WBB Stebbins 100% 100%
WBQ Beaver 100% 100%
WKK Aleknagik 100% N/A
WLK Selawik 100% 100%
WMK Meyers Chuck 100% 100%
WMO White Mountain 100% 100%
WNA Napakiak 100% 100%
WRG Wrangell 0% 0%
WSN South Naknek 100% 100%
WTK Noatak 100% 100%
WTL Tuntutuliak 100% 100%
WWP Whale Pass 100% 100%
WWT Newtok 100% 100%
YAK Yakutat 0% 0%
US Airports & Regional Service

HAWAII
Regional only flights (95% and above)
Regional/other flights
LIH
HNL
MKK
LNY
LUP
JHM OGG
HNM
MUE
KOA
ITO
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 1,152,809 Regionals – 68,554
Industry – 13,083,805 Industry – 165,436
Regional Share – 9% Regional Share – 41%
Percentage of Regional flights and enplanements for each airport
HNL Honolulu Oahu 28% 7%
HNM Hana Maui 100% 100%
ITO Hilo Hawaii 25% 10%
JHM Kapalua Maui 100% 100%
KOA Kona Hawaii 44% 8%
LIH Lihue Kauai 29% 9%
LNY Lanai City Lanai 100% 100%
LUP Kalaupapa Molokai 100% 100%
MKK Molokai Hoolehua 100% 100%
MUE Kamuela Hawaii 100% 100%
OGG Kahului Maui 43% 6%
PUERTO RICO
Total # of passengers enplaned Total # of monthly airline departures
Regionals – 597,350 Regionals – 43,589
Industry – 4,500,607 Industry – 72,635
Regional Share – 13% Regional Share – 60%
US Airports & Regional Service
QN
AZ
SI
SE
SJU
VQS
Percentage of Regional flights and enplanements for each airport
BQN Aguadilla 0% 0%
MAZ Mayaguez 100% 100%
PSE Ponce 66% 5%
EAS Airline Service Annual Order Expiration
Community to hub EAS Rate Number
Mayaguez, PR Cape Air SJU $980,980 2009-3-1 4/30/11
Ponce, PR Cape Air SJU $740,416 2009-3-1 4/30/11
SIG San Juan(Isla Grande) 100% 100%
SJU San Juan(Intl) 56% 13%
VQS Vieques 100% 100%
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50
RAA 2011 Annual Report

RAA Member Airline Directory
RAA 2011 Annual Report 51

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RAA Member Airlines
AeroLitoral, SA de CV (AM*/5D)
dba AeroMexico Connect
Carretera Miguel Aleman Km.
22.8 Parque Industrial STIVA, Apodaca, Nuevo Leon
Mexico C.P. 66600 Mexico
011 52 81 82211622
Fax: 011 52 81 82211630
www.aeromexico.com
Andres Conesa, CEO; Cesar Garcia, COO; Sergio Aleman, Vice President
Technical; Luis Martinez, Vice President Operations; Alejandro Perafan, Vice
President QA & Safety
39 ERJ 145, 7 Embraer 190
Air Wisconsin Airlines Corp. (US*/ZW)
Flying-US Airways Express; Ground handling – United Express
W6390 Challenger Drive, Suite 203
Appleton, WI 54914
(920) 749-4144
Fax: (920) 749-4158
www.airwis.com
Jim Rankin, President and CEO; Christine Deister, Executive Vice President/
CFO; Janet Huculak, Vice President of Strategic Sourcing; Joel Kuplack, Vice
President Human Resources and Labor Resources; Rose Lussie, Vice President
CAO & Treasurer; Stan Petersen-Gauthier, Vice President of Financial Planning
and Analysis; Vince Portaro, Vice President Customer Service; Keith Johnson,
Vice President Maintenance; Bob Frisch, Vice President Flight Operations
70 CRJ200
dba AirNet Systems Inc. (Note this is Cargo Only not regional code)
7250 Star Check Drive
Columbus, OH 43217
(614) 409-4900
Fax: (614) 338-2074
www.airnet.com
George Gonzalez, CEO/Chairman; Fred deLeeuw, CFO; Jeffrey Harris, COO;
Craig Leach, Vice President-Information Systems; Chuck Paul, Vice President-
Maintenance; Thomas Schaner, Director-Flight Operations; Quinn Hamon,
Chief Pilot
17 Learjet 35A, 16 Cessna Caravan, 17 Piper Navajo, 65 Beechcraft
Baron, 58 Cessna Centurion
American Eagle Airlines, Inc. (AA*, MQ)
American Eagle
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 967-1577
Fax: (817) 967-3816
www.aa.com
Daniel P. Garton, President & CEO; Fred. E Cleveland, COO and Senior Vice
President, Technical Operations; John T. Hutchinson, CFO & Senior Vice President,
Planning George G. Hazy, Senior Vice President, Customer Services
47 CRJ700, 118 ERJ 145, 59 ERJ 140, 21 ERJ 135, 39 ATR 72
Atlantic Southeast Airlines (DL*/EV)
dba Delta Connection/United Express
wholly owned subsidiary of SkyWest Inc.
990 Toffie Terrace
Atlanta, GA 30354
(404) 856-1000
Fax: (404) 856-1203
www.flyasa.com
Brad Holt, President and COO; Ken Ashworth, Vice President - Maintenance;
Cathy Harris, Vice President - People Resources; Brandee Reynolds, Vice
President - Inflight Services; Charlie Tutt, Vice President - Flight Operations;
Terry Vais, Vice President - Customer Care; Kevin Wade, Vice President -
Finance and Controller; Lisa Walker, Vice President - Operational Support;
113 CRJ200, 46 CRJ700, 10 CRJ900
Atlantic Southeast Airlines and ExpressJet will merge into single operation by the end of 2012.
Cape Air (CO*/B6*/9K)
660 Barnstable Road
Hyannis, MA 02601
(508) 790-3122
www.capeair.com
Dan Wolf, President & CEO; Dave Bushy, COO
2 ATR 42, 67 Cessna 402
Chautauqua Airlines, Inc. (AA*/DL*/F9*/RP/UA*/US*)
Subsidiary of Republic Airways Holdings, Inc.
8909 Purdue Road
Suite 300
Indianapolis, IN 46268
(317) 484-6000
Fax: (317) 484-6060
www.rjet.com
Bryan Bedford, Chairman, President and Chief Executive Officer; Wayne
Heller, Executive Vice; President, Chief Operating Officer; Tim Dooley,
Senior Vice President, Chief Financial Officer; Lars-Eric Arnell, Senior Vice
President, Corporate Development; Joe Allman, Vice President, Controller;
Jerry Balsano, Vice President, Customer Service; Jeff Domrese, Vice
President, Maintenance & Technical Operations; Thomas Duffy, Vice
President, Technical Services; Scott Durgin, Vice President, Lean Methods
and Administration; Brad Elstad, Vice President, Safety & Regulatory
Compliance; Ron Henson, Vice President, Labor Relations; Jeff Jones, Vice
President, Market Planning & Development;Paul Kinstedt, Vice President,
Systems Operations Control; Don Osmundson, Vice President, Flight
Operations; Drew Skaff, Vice President, Supply Chain; Aaron Workman,
Vice President, Information Technology;
5 ERJ 135, 15 ERJ 140, 50 ERJ 145
Colgan Air, Inc. (UA*/US*)
subsidiary of Pinnacle Airlines Corp.
dba Delta Connection, US Airways Express
1769 Paragon Drive
Suite 100
Memphis, TN 38132
(901) 922-0600
www.colganair.com
George A. “Buddy” Casey, Senior Vice President, Operations; Joe Restifo,
Vice President, Flight Operations; Bill Donahue, Vice President, Maintenance;
Jim Witkosky, Vice President, Safety and Compliance;
29 DHC Q-400, 29 Saab 340
Comair, Inc. (DL*/OH)
Comair Airlines/Delta Connection
subsidiary - Delta Air Lines, Inc.
82 Comair Boulevard
Erlanger, KY 41018
(800) 964-2550
Fax: (859) 767-2278
www.comair.com
John Bendoraitis, President; Ryan Gumm, Vice President Aircraft Operations;
Dan Dixon, Chief Financial Officer; Allen Messick, Vice President
Maintenance; Karla Russo, Vice President Human Resources
40 CRJ100/200, 15 CRJ700, 13 CRJ900
Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing
arrangement with major airline.
RAA Member Airline Directory
RAA 2011 Annual Report 53

RAA Member Airline Diectory
CommutAir (Champlain Enterprises, Inc.) (CO*/C5)
United Express
240 Valley Road
South Burlington, VT 05403
(802) 951-2500
Fax: (802) 951-2555
www.commutair.com
John A. Sullivan, Jr., Chairman/CEO; Andrew N. Price, President; Joel
Raymond, Executive Vice President; James Page, Vice President -
Maintenance; Paul Fresch, Vice President/Director of Operations;
Missy Kelson, Vice President - Finance;
16 DHC-8 200; 5 DHC-8 300
Compass Airlines (DL*/CP)
dba Delta Air Lines
7500 Airline Drive, Suite 130
Minneapolis, MN 55450
(612) 713-6800
Fax: (612) 713-6995
www.compassairline.com
Hulas Kanodia, Chairman of the Board; Rick Leach, President;
Brian Randow, Acting Chief Operating Officer; Mark Millam, Director of
Safety; Robert Truax, Director of Maintenance; Jose Cordova, Director of
Quality Controls and Materials; Randy Hamilton, Director of Training;
Deb Cross, Director of Human Resources;
36 Embraer 175, 3 Embraer 170
Empire Airlines, Inc. (EM)
subsidiary of Empire Aerospace
11559 N. Atlas Road
Hayden, ID 83835
(208) 292-3850
Fax: (208) 292-3851
www.EmpireAirlines.com
Tim Komberec, President/CEO; Scott Marikis, CFAO;
Richard Mills, Director of Quality Assurance; Tom Strom, Director of
Maintenance; Randy Lanfell, Director of Operations;
B.J. Slater, Director of Safety; Melanie Ellingson, Director of Information
Systems; Belinda Jones, Director of Human Resources
9 ATR 42, 3 ATR 72, 35 Cessna 208
Era Aviation, Inc. (7H)
dba Era Alaska
4700 Old International Airport Road
Anchorage, AK 99502
(907) 266-8394
Fax: (907) 266-8391
www.flyera.com
Bob Hajdukovich, President and CEO; Steve Warnke, Chief Financial Officer;
James Tweto, Chief Operating Officer; Lori Goodman, Director-Sales &
Marketing
5 DHC-8-100, 13 Beech 1900, 4 C406 Caravan II, 9 PA31 Chieftain, 19
C208 Caravan, 19 C207 Skywagon, 2 Shorts 330
ExpressJet Airlines (CO*/US*/XE)
dba Continental Express and United Express
990 Toffie Terrace
Atlanta, GA 30354
(404) 856-1000
Fax: (404) 856-1203
www.expressjet.com
Brad Holt, President and COO; Ken Ashworth, Vice President - Maintenance;
Cathy Harris, Vice President - People Resources; Brandee Reynolds, Vice
President - Inflight Services; Charlie Tutt, Vice President - Flight Operations;
Terry Vais, Vice President - Customer Care; Kevin Wade, Vice President -
Finance and Controller; Lisa Walker, Vice President - Operational Support;
23 ERJ 145ER, 117 ERJ 145LR, 104 ERJ 145XR
Atlantic Southeast Airlines and ExpressJet will merge into single operation by the end of 2012.
GoJet Airlines, LLC
dba United Express
11495 Navaid Road
Suite 303
St. Louis, MO 63044
(314) 222-4777
Fax: (314) 222-4793
www.gojetairlines.com
Hulas Kanodia, Chairman of the Board; Rick Leach, President; Terry
Basham, Chief Operating Officer; Gerald Wigmore, Senior Vice President,
CFO; David Hayes, Vice President, General Counsel; Al Blosse, Vice
President, Maintenance Operations; Craig Tompkins, Vice President,
Safety; Alan Frazier, Director of Flight Operations; Michaela Green,
Director Inflight Service
25 CRJ700
Grand Canyon Airlines, Inc.
dba Scenic Airlines
1265 Airport Road
Boulder City, NV 89005
(702) 638-3200
Fax: (702) 638-3255
www.grandcanyonairlines.com
www.scenicairlines.com
Brenda Halvorson, Chief Executive Officer; Mark Slack, President; Lon
Halvorson, Executive Vice President; Alan Stephen, Vice President; Mary
Schneider, Chief Financial Officer; Stewart Kuehne, Secretary
16 DHC-6 Twin Otter, 4 Cessna 207, 2 Cessna 208 Caravan
Great Lakes Aviation, LTD. (F9*/UA*/ZK)
dba Great Lakes Airlines
1022 Airport Parkway
Cheyenne, WY 82001
(307) 432-7000
Fax: (307) 432-7000
www.FlyGreatLakes.com
Doug Voss, President and Chairman of the Board; Chuck Howell, CEO; Mike
Matthews, CFO
32 Beech 1900D, 6 EMB 120
Gulfstream International Airlines (3M, CO*/UA*)
dba Continental Connection and United Express
1100 Lee Wagener Blvd.
Suite 201
Ft. Lauderdale, FL 33315
(954) 985-1500
Fax: (954) 985-5245
www.gulfstreamair.com
Darrrell Richardson, Chief Executive Officer; David Querio, Chief Operating
Officer; Curtis Berchtold, Chief Financial Officer; Mickey Bowman, Vice
President Essential Air Service; Phil Lefevre, Vice President Flight Operations;
Donna Tipsword, Vice President Human Resources; Matthew Holliday, Vice
President Marketing and Sales; Craig Attell, Vice President Safety/Security/
Regulatory Compliance; Peter Barry, Vice President Technical Operations
23 Beech 1900
Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing arrangement with major airline.
54
RAA 2011 Annual Report

Hawaii Island Air, Inc. (WP)
dba Island Air
99 Kapalulu Place
Honolulu, Hawaii 96819-1843
(808) 840-2400
Fax: (808) 840-2399
www.IslandAir.com
Charles F. Willis IV, Chairman of the Board; Austin Willis, President;
Lesley Kaneshiro, Chief Executive Officer; George Tanoue, Vice President
Maintenance & Inspections; John Huntington, Director Quality Assurance &
Inspections; Charles “Joe” Edwards, Director Flight Operations; Ryan Frost,
Chief Pilot
4 DHC-8-100
Horizon Air Industries (AS*/QX)
Alaska Air Group
19521 International Blvd
Seattle, WA 98188
(206) 241-6757 or 800-523-1223
Fax: (206) 392-0272
www.alaskaair.com
Glenn Johnson, President; Andy Schneider, Sr. Vice President People &
Customer Services; Gene Hahn, Sr Vice President Operations;
Mark Eliasen, Vice President Finance;
3 CRJ700. 49 DHC-8Q-400
Jazz Aviation LP (AC*/QK)
There are three airline divisions operated by Jazz Aviation LP: Air Canada
Express, Thomas Cook Canada and Jazz.
310 Goudey Drive
Halifax Stanfield International Airport
Enfield, NS Canada B2T1E4
(902) 873-5000
Fax: (902) 873-2098
www.flyjazz.ca
Joseph Randell, President and CEO; Jolene Mahody, Chief Operating Officer
Colin Copp, CAO; Rick Flynn, Chief Financial Officer; Barbara Snowdon,
General Counsel and Corporate Secretary; Franco Giampa, Vice President,
Airports and System Operations Control; Scott Tapson, Vice President,
Business Development; David Deveau, Vice President, Safety, Quality and
Environment; Steve Linthwaite, Vice President, Flight Operations; Richard
Steer, Vice President, Maintenance and Engineering
3 Q400 NextGen, 16 CRJ705, 48 CRJ100/200, 28 Dash 8-300, 36 Dash
8-100; Boeing 757-200
Mesaba Aviation, Inc. (DL*/US/XJ)
subsidiary of Pinnacle Airlines Corp.
dba Delta Connection, US Airways Express
1000 Blue Gentian Road, Suite 200
Eagan, MN 55121
(651) 367-5000
Fax: (651) 367-5392
www.mesaba.com
John Spanjers, Senior Vice President, Operations; Bill Donohue, Vice
President, Technical Operations; Bill Pal-Freeman, Vice President, Technology
and Services ; Joe Restifo, Vice President, Flight Operations; Denny Ofstedahl,
Director, Safety and Compliance
41 CRJ900, 19 CRJ200, 23 Saab 340
New England Airlines, Inc. (EJ)
56 Airport Road, State Airport
Westerly, RI 02891
(401) 596-2460
Fax: (401) 596-7366
www.block-island.com/nea
William G. Bendokas, President/Treasurer/ Director-Operations; Lois J.
Bendokas, Vice President/Secretary; Susan Winkler, Director-Maintenance
Suzette Cowley, Chief Pilot
3 BN Islander, 4 Piper Chieftain
Piedmont Airlines, Inc. (US*/PDT)
dba US Airways Express, subsidiary-US Airways Group, Inc.
5443 Airport Terminal Road
Salisbury, MD 21804
(410) 742-2996
Fax: (410) 742-4478
www.Piedmont-Airlines.com
Stephen R. Farrow, President & CEO; Michael Scrobola, Vice President Flight
Operations; William Arndt, Vice President Maintenance and Engineering; Eric
Morgan, Vice President Customer Service; Timothy McMasters, Vice President
Finance; Terry Petrun, Vice President Shared Services Organization
32 DHC-8-100/200, 11 DHC-8Q-300
Pinnacle Airlines Corp.
subsidiary of Pinnacle Airlines Corp.
dba Delta Connection
1689 Nonconnah Blvd. Suite 111
Memphis, TN 38132
(901) 348-4100
Fax: (901) 348-4103
www.flypinnacle.com
Sean Menke, President and Chief Executive Officer; Doug Shockey, Vice
President and Chief Operating Officer; Ted Christie, Vice President and
Chief Financial Officer; Brian Hunt, Vice President and General Counsel;
Jeff Dato, Vice President, Risk Management and Corporate Real Estate;
Russ Elander, Vice President, PinnPro Professional Ground Services; Eric
Epperson, Vice President, Corporate Culture and Communications; Larry
Grant, Vice President, Purchasing and Contract Management; Ron Kay, Vice
President, Finance and Treasurer; Mary Ann Morrow, Vice President, People;
Megan Rosia, Vice President, Government Relations; Jayne Pendergast, Vice
President, Information Technology ; Pat Ryan, Vice President, Manpower
Planning; Phil Reed, Vice President of Network Scheduling, Operations
Analytics and Performance Engineering
PSA Airlines, Inc. (US*)
dba US Airways Express
subsidiary-US Airways Group, Inc.
3400 Terminal Drive
Vandalia, OH 45377
(937) 454-1116
Fax: (937) 454-5828
www.psaairlines.com
Keith D. Houk, President & CEO; Mark J. Zweidinger, Vice President of Flight
Operations
Kevin J. Reinhalter, Vice President of Maintenance & Engineering
35 CRJ200, 14 CRJ701
Republic Airlines, Inc. (F9*/YX*/US*/RW)
subsidiary of Republic Airways Holdings, Inc.
8910 Purdue Road
Suite 300
Indianapolis, IN 46268
(317) 484-6000
Fax: (317) 484-6060
www.rjet.com
Bryan Bedford, Chairman, President and Chief Executive Officer; Wayne
Heller, Executive Vice President, Chief Operating Officer; Tim Dooley,
Senior Vice President, Chief Financial Officer; Lars-Eric Arnell, Senior
Vice President, Corporate Development ; Joe Allman, Vice President,
Controller; Jerry Balsano, Vice President, Customer Service; Jeff Domrese,
Vice President, Maintenance & Technical Operations; Thomas Duffy, Vice
President, Technical Services; Scott Durgin, Vice President, Lean Methods
and Administration; Brad Elstad, Vice President, Safety & Regulatory
Compliance; Ron Henson, Vice President, Labor Relations; Jeff Jones, Vice
President, Market Planning & Development; Paul Kinstedt, Vice President,
Systems Operations Control; Don Osmundson, Vice President, Flight
Operations; Drew Skaff, Vice President, Supply Chain; Aaron Workman,
Vice President, Information Technology
23 Embraer 170, 38 Embraer 175, 15 Embraer 190
RAA Member Airline Directory
Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing arrangement with major airline.
RAA 2011 Annual Report 55

Shuttle America Corp. (DL*/UA*/S5)
subsidiary of Republic Airways Holdings, Inc.
8910 Purdue Road, Suite 300
Indianapolis, IN 46268
(317) 484-6000
Fax: (317) 484-6060
www.rjet.com
Bryan Bedford, Chairman, President and Chief Executive Officer, Wayne
Heller, Executive Vice President, Chief Operating Officer, Tim Dooley, Senior
Vice President, Chief Financial Officer, Lars-Eric Arnell, Senior Vice President,
Corporate Development, Joe Allman, Vice President, Controller, Jerry Balsano,
Vice President, Customer Service, Jeff Domrese, Vice President, Maintenance
& Technical Operations, Thomas Duffy, Vice President, Technical Services;
Scott Durgin, Vice President, Lean Methods and Administration; Brad Elstad,
Vice President, Safety & Regulatory Compliance; Ron Henson, Vice President,
Labor Relations; Jeff Jones, Vice President, Market Planning & Development;
Paul Kinstedt, Vice President, Systems Operations Control; Don Osmundson,
Vice President, Flight Operations; Drew Skaff, Vice President, Supply Chain;
Aaron Workman, Vice President, Information Technology
52 Embraer 170, 16 Embraer 175
SkyWest Airlines, Inc. (DL*/UA*/+FL*/OO)
dba Delta Connection/United Express/Alaska Airlines Operated by SkyWest:
+SkyWest Airlines in partnership with AirTran (through 8/2011 only)
444 S. River Rd.
St. George, UT 84790
(435) 634-3000
Fax: (435) 634-3305
www.skywest.com
Jerry C. Atkin, Chairman and CEO of SkyWest, Inc.; Bradford R. Rich,
President of SkyWest, Inc.; Russel A. Childs, President and COO of SkyWest
Airlines, Inc.; James K. Boyd, Vice President of Customer Service; Klen Brooks,
Vice President of Flight Operations; H. Michael Gibson, Vice President of
Maintenance; Lori Hunt, Vice President of People; Wade Steel, Vice President-
Controller; Michael Thompson, Vice President of Market Development; Sonya
Wolford, Vice President of InFlight
45 EMB 120, 146 CRJ200, 92 CRJ700, 21 CRJ900
Trans States Airlines, LLC (UA*/US*/AX)
dba United Express/US Airways Express
11495 Navaid Road, Suite 303
St. Louis, MO 63044
(314) 222-4300
Fax: (314) 222-4314
www.transstates.net
Hulas Kanodia, Chairman of the Board; Rick Leach, President; Fred Oxley,
Chief Operating Officer; Gerald Wigmore, Senior Vice President, CFO;
David Hayes, Vice President, General Counsel; Al Blosse, Vice President,
Maintenance Operations; Craig Tompkins, Vice President, Safety; Keith
Stamper, Director of Flight Operations; Shonn Clark, Director Inflight Service
26 ERJ 145
Note: Regional airline code listed in parenthesis. Code with * indicates code-sharing arrangement with major airline.
Defining the regional airlines
RAA Member Airline Diectory
Regional airlines provide an extremely vital transportation
option for millions of Americans, many of whom would
not have access to scheduled air service without the
professional aviators who work for the members of the
Regional Airline Association.
Visit onelevelofsafety.com to learn more about
the safe, professional and reliable regional airline
industry.
56
RAA 2011 Annual Report

Associate Member Directory

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Associate
Member
Council
2010-2011
AMC Chairman’s Report
Chairman
Propulsion:
Lucas Aardenburg
SNECMA
lucas.aardenburg@snecma-na.com
Vice Chairman
Andre Robert
GE Aircraft Engines
andre.robert@ge.com
Members:
Airframe:
Guillaume Gasparri
ATR
Philippe Poutissou
Bombardier
Gordon Preston
Embraer
Avionics:
Craig Elliott
Rockwell Collins
Components:
Dave Tripp
Aero Instruments & Avionics
Robert Grant
Aircraft Propeller
Flight Training:
Rudy Toering
CAE
Other Services:
Rob Miller
Acommodations Plus
International
Rick Townsend
Ascent Aviation
Brad Biester
Clariant Corp
Better every year
Dear Regional Aviation Friends,
We have enjoyed a great year of working together, highlighted by an extraordinary RAA Annual Convention in
Nashville. The presence of DOT Secretary Ray LaHood at the Annual Convention, plus his participation in the
President’s walk- through of the exhibit hall demonstrated just how important regional aviation has become, and
how the highest officials in the US government recognize and appreciate our contributions.
The credit for this goes to the RAA Officers and Board, chaired by Jim Rankin, and to the RAA Airline Members.
Indeed, the success of the spring show depends, to a large extent, on the presence of the airline executives both
walking the exhibit floor and actively participating in the Purchasing Forum.
Significant progress was made over the last year with the RAA Officers and Board on the right positioning and
participation in the RAA activities of the Associate Members and their representative body the Associate Member
Council – AMC. There is a clear will within the RAA to make better use of the expertise and resources existing with
the Associate Members: whether it involves labor issues, environmental protection, FAA certification or developing
and launching Next Gen.
AMC awards three aviation scholarships
The AMC has continued to play a major role in retaining and increasing RAA membership. It has once again
made the Purchasing Forum at the Annual Convention a success—with the 2011 event marking the Forum’s
10th anniversary. The 14-member AMC has served as a type of “think tank” on the future of the RAA Annual
Convention, and has raised funds, through the silent auction and the golf tournament, for scholarships to promising
aviation students. In 2011, the AMC granted scholarships to three such students and hopes to grow this number
going forward
All of the above elements contribute to “closing the virtual loop” of Vendors/OEMs/Sponsors making things
budget-wise possible. More importantly, uniting all these regional aviation forces make this industry safer, stronger
and more prosperous, and for this, I thank all my fellow AMC members for their excellent contributions and work
throughout this year. The progress made in all areas is the result of a constructive dialogue between the Officers, the
Board, the RAA staff and the AMC; and it is therefore important to have a strong, healthy and sustained AMC. A
number of positions in the AMC will become available this fall, so please consider applying for a seat in an effort to
continue working together in various roles.
To the entire RAA team, I wish to extend, on behalf of the Associate Member Council, our thanks for making things
better every year.
Kevin Shea
Perrone Aerospace
Jerry Schumacher
US Technical
Lucas Aardenburg
VP Marketing & Sales The Americas, SAFRAN – Snecma and
Chairman of the RAA Associate Member Council.
RAA 2011 Annual Report 59
Associate Member Directory

Associate Member Index A-Z
Associate Member Directory
AAR Corp................................................................... 64
Absolute Aviation Services.......................................... 64
Accel Aviation Accessories, LLC.................................. 64
Accessory Overhaul Group, Inc................................... 64
Accommodations Plus International (API).................... 71
ACE Applied Composites Engineering......................... 64
ACSS, An L-3 Communications & Thales Co............... 63
Action Aero Inc.......................................................... 64
Aero-Craft Hydraulics................................................. 65
Aero Express, Inc........................................................ 76
Aero Instruments & Avionics, Inc................................ 64
Aero Maintenance Group........................................... 65
Aero Parts Mart, Inc.................................................... 65
Aero Precision Repair and Overhaul (A-PRO)............... 65
Aero Quality Sales...................................................... 72
Aerosim Technologies................................................. 77
Aerosource, Inc.......................................................... 65
Aerospace Dynamics................................................... 65
Aerospace Products International, Inc......................... 72
Aerospace Welding.................................................... 65
AeroTurbine Inc.......................................................... 78
Aeroxchange.............................................................. 71
Aircraft Propeller Service, Inc...................................... 65
Airline Component Parts, Inc...................................... 65
Airpac Enterprises, Inc................................................ 62
AkzoNobel Aerospace Coatings,
a Division of International Paint, LLC........................... 77
APPH Wichita, Inc....................................................... 65
ARINC, Incorporated................................................... 64
Ascent Aviation Services............................................. 65
ATP (Aircraft Technical Publishers)............................... 77
ATR North America, Inc.............................................. 62
AvCraft Technical Services........................................... 66
Aviall a Boeing Company............................................ 72
Aviation Exteriors Louisiana, Inc. (AvEx)....................... 77
Aviation Inventory Resources...................................... 72
Aviation Quality Group Inc.......................................... 62
Aviatron, Inc............................................................... 66
Avion Graphics........................................................... 77
Av-Reps, Component Repair & Overhaul..................... 66
Barfield Inc................................................................. 66
Baron International Aviation, Inc................................. 72
Bayview Aviation........................................................ 72
B&E Aircraft Component Repair.................................. 66
BIAero, LLC................................................................ 72
Bill Thomas Associates, Inc.......................................... 78
Bombardier Commercial Aircraft................................. 62
Broadwing Air Repair.................................................. 66
CAE............................................................................ 75
Camtronics................................................................. 66
Carlisle Interconnect Technologies/ECS....................... 66
Cascade Engineering Services, Inc............................... 78
Central Flying Service, Inc........................................... 66
C & L Aerospace......................................................... 72
Clariant Corporation................................................... 76
Comply 365............................................................... 71
Component Control................................................... 66
Comtek Advanced Structures..................................... 67
ConocoPhillips Alaska................................................. 79
Crew Outfitters.......................................................... 78
Crowell & Moring....................................................... 76
Cryotech Deicing Technology...................................... 76
Curtiss-Wright Controls.............................................. 67
DAC International, Inc................................................ 72
Dallas Airmotive......................................................... 67
Data Edge Coded Media, Inc...................................... 78
60
Dayton-Granger, Inc................................................... 63
DCME Aerospace, Inc................................................. 67
Dean Baldwin Painting, LP.......................................... 77
Desser Tire & Rubber Co., Inc..................................... 78
Discovery Air Technical Services Inc............................. 67
Ejay Filtration Inc........................................................ 63
Embraer..................................................................... 62
Emerald Media........................................................... 71
Express Calibration..................................................... 67
ExxonMobil Corporation............................................. 78
FELLFAB Corporation.................................................. 62
Flight Line Products.................................................... 62
FlightSafety International............................................ 75
Fokker Services Inc...................................................... 67
Ford & Harrison.......................................................... 76
Future Aviation Inc. /HEICO Aerospace........................ 67
GA Telesis LLC............................................................ 67
GE Aviation................................................................ 74
Gentz Industries......................................................... 67
Global Aerospace Corporation.................................... 67
Global Parts, Inc......................................................... 73
Goodrich Corporation................................................ 68
GSO Aviation, Inc....................................................... 68
Heads Up Technologies............................................... 63
Hotel Connections Ltd................................................ 71
Interturbine Aviation Logistics..................................... 73
Inventory Locator Service, LLC.................................... 78
Jamaica Bearing Group............................................... 73
JDA Aviation Technology Solutions............................. 73
JLT Aerospace (North America) Inc.............................. 76
JS Firm........................................................................ 78
KAPCO....................................................................... 73
Kenyon International Emergency Services................... 78
Lasership.................................................................... 78
Leading Edge Aviation Services................................... 77
Littler Mendelson, P.C................................................. 77
LodgeX Airline Solutions............................................. 79
Lufthansa Technik AERO Alzey GmbH......................... 68
Machida, Inc............................................................... 73
Macquarie Aviation Capital Limited............................ 75
Magellan Aircraft Services........................................... 73
Majestic Aerotech, Inc................................................ 68
Meggitt Aircraft Braking Systems................................ 68
Michelin Aircraft Tire.................................................. 68
Michigan Institute of Aviation
& Technology (MIAT)................................................... 77
Midwest Aero Support, Inc......................................... 68
Millennium International............................................ 68
Mitsubishi Aircraft Corporation................................... 62
NTE Aviation Ltd......................................................... 73
Pacific Propeller International...................................... 68
Penton Media/ Air Transport World ............................ 77
Perform Air International............................................ 68
Perrone Aerospace..................................................... 62
Phoenix Air Repair, Inc................................................ 68
Piedmont Aviation (Limco-Piedmont).......................... 69
PowerJet.................................................................... 75
PPG Aerospace........................................................... 69
Pratt & Whitney Canada Corporation......................... 75
Precise Flight, Inc........................................................ 69
Premier Aviation Overhaul Center Inc......................... 69
Prescott Support Company......................................... 79
Professional Aircraft Accessories, Inc........................... 69
RAA Drug and Alcohol Testing Consortium................. 71
Ramco Systems........................................................... 79
RCM Aeroservices Ltd................................................. 79
Rigid Lifelines............................................................. 76
Rockwell Collins......................................................... 63
Saab........................................................................... 75
Sabre Airline Solutions................................................ 73
Saint-Gobain Performance Plastics.............................. 69
SATAIR USA, Inc......................................................... 74
Saywell International Inc............................................. 74
Schneller LLC.............................................................. 62
Skyplan Services, Ltd................................................... 71
Skyservice Business Aviation....................................... 69
Soundair Aviation Services.......................................... 69
Specmat Technologies, Inc.......................................... 63
Standard Aero............................................................ 69
Starr Aviation............................................................. 76
Sterling Courier.......................................................... 79
STG Aerospace, Inc..................................................... 69
STS Aviation Group.................................................... 74
SuperJet International Spa.......................................... 63
TBM, Inc..................................................................... 74
Teledyne Controls....................................................... 63
Texas Air Composites.................................................. 70
The Allen Groupe....................................................... 63
The Allen Groupe (cont’d).......................................... 64
The Lundie Group....................................................... 71
The NORDAM Group.................................................. 70
Thrust-Tech Aviation, Inc............................................. 70
Timken....................................................................... 70
Torrington Distributors Inc.......................................... 62
TRAX USA Corp.......................................................... 79
Triumph Group, Inc..................................................... 70
Tronair........................................................................ 76
Turbine Controls Inc.- TCI........................................... 70
Turbine Engine Resources LLC..................................... 74
UBM Aviation - OAG.................................................. 71
Unitron LP.................................................................. 76
Universal Avionics Systems Corporation...................... 63
VAS Aero Services LLC................................................ 70
Vector Aerospace....................................................... 70
Vision Aerospace, Inc.................................................. 74
Weather Services International (WSI)........................... 71
Wencor...................................................................... 74
Wildflower Aviation, Inc............................................. 72
Wings Financial.......................................................... 75
Woodward................................................................. 70
World Fuel Services, Inc.............................................. 76
Worthington Aviation................................................. 74
W.S. Wilson Corporation............................................ 74
XCELAR...................................................................... 72
Zodiac Services Americas............................................ 70
Zokman Products Inc.................................................. 64
RAA 2011 Annual Report

Associate Member Index by Category
Aircraft Interiors/Furnishings
Airpac Enterprises, Inc..............................................62
Aviation Quality Group Inc.......................................62
FELLFAB Corporation...............................................62
Flight Line Products..................................................62
Perrone Aerospace...................................................62
Schneller LLC...........................................................62
Torrington Distributors Inc........................................62
Airframe Manufacturers and Sales
ATR North America, Inc............................................62
Bombardier Commercial Aircraft..............................62
Embraer...................................................................62
Mitsubishi Aircraft Corporation................................62
SuperJet International Spa.......................................63
Avionics Manufacturers and Sales
ACSS, An L-3 Communications & Thales Co.............63
Dayton-Granger, Inc.................................................63
Ejay Filtration Inc......................................................63
Heads Up Technologies............................................63
Rockwell Collins.......................................................63
Specmat Technologies, Inc.......................................63
Teledyne Controls....................................................63
Universal Avionics Systems Corporation...................63
Cleaning and Maintenance Products
The Allen Groupe.....................................................63
Zokman Products Inc................................................64
Communications
ARINC, Incorporated................................................64
Component Manufacturers/Repair/Overhaul/
Modification/Sales and Services
AAR Corp................................................................64
Absolute Aviation Services.......................................64
Accel Aviation Accessories, LLC................................64
Accessory Overhaul Group, Inc.................................64
ACE Applied Composites Engineering......................64
Action Aero Inc........................................................64
Aero Instruments & Avionics, Inc..............................64
Aero Maintenance Group........................................65
Aero Parts Mart, Inc.................................................65
Aero Precision Repair and Overhaul (A-PRO).............65
Aero-Craft Hydraulics...............................................65
Aerosource, Inc........................................................65
Aerospace Dynamics................................................65
Aerospace Welding..................................................65
Aircraft Propeller Service, Inc....................................65
Airline Component Parts, Inc....................................65
APPH Wichita, Inc....................................................65
Ascent Aviation Services...........................................65
AvCraft Technical Services........................................66
Aviatron, Inc............................................................66
Av-Reps, Component Repair & Overhaul..................66
B&E Aircraft Component Repair...............................66
Barfield Inc..............................................................66
Broadwing Air Repair...............................................66
Camtronics..............................................................66
Carlisle Interconnect Technologies/ECS.....................66
Central Flying Service, Inc.........................................66
Component Control.................................................66
Comtek Advanced Structures...................................67
Curtiss-Wright Controls...........................................67
Dallas Airmotive.......................................................67
DCME Aerospace, Inc..............................................67
Discovery Air Technical Services Inc...........................67
Express Calibration...................................................67
Fokker Services Inc...................................................67
Future Aviation Inc. /HEICO Aerospace.....................67
GA Telesis LLC.........................................................67
Gentz Industries.......................................................67
Global Aerospace Corporation.................................67
Goodrich Corporation..............................................68
GSO Aviation, Inc.....................................................68
Component Manufacturers/Repair/Overhaul/
Modification/Sales and Services (cont’d)
Lufthansa Technik AERO Alzey GmbH......................68
Majestic Aerotech, Inc..............................................68
Meggitt Aircraft Braking Systems.............................68
Michelin Aircraft Tire................................................68
Midwest Aero Support, Inc......................................68
Millennium International..........................................68
Pacific Propeller International...................................68
Perform Air International.........................................68
Phoenix Air Repair, Inc.............................................68
Piedmont Aviation (Limco-Piedmont)........................69
PPG Aerospace........................................................69
Precise Flight, Inc.....................................................69
Premier Aviation Overhaul Center Inc.......................69
Professional Aircraft Accessories, Inc........................69
Saint-Gobain Performance Plastics...........................69
Skyservice Business Aviation.....................................69
Soundair Aviation Services.......................................69
Standard Aero.........................................................69
STG Aerospace, Inc..................................................69
Texas Air Composites...............................................70
The NORDAM Group...............................................70
Thrust-Tech Aviation, Inc..........................................70
Timken....................................................................70
Triumph Group, Inc..................................................70
Turbine Controls Inc.- TCI.........................................70
VAS Aero Services LLC.............................................70
Vector Aerospace.....................................................70
Woodward..............................................................70
Zodiac Services Americas..........................................70
Consulting Services
Accommodations Plus International (API).................71
Aeroxchange...........................................................71
Comply 365.............................................................71
Emerald Media........................................................71
Hotel Connections Ltd.............................................71
The Lundie Group....................................................71
RAA Drug and Alcohol Testing Consortium..............71
Skyplan Services, Ltd................................................71
UBM Aviation - OAG................................................71
Weather Services International (WSI)........................71
Wildflower Aviation, Inc...........................................72
XCELAR...................................................................72
Distributors
Aero Quality Sales....................................................72
Aerospace Products International, Inc.......................72
Aviall a Boeing Company.........................................72
Aviation Inventory Resources....................................72
Baron International Aviation, Inc..............................72
Bayview Aviation......................................................72
BIAero, LLC..............................................................72
C & L Aerospace......................................................72
DAC International, Inc.............................................72
Global Parts, Inc.......................................................73
Interturbine Aviation Logistics..................................73
Jamaica Bearing Group............................................73
JDA Aviation Technology Solutions...........................73
KAPCO....................................................................73
Machida, Inc............................................................73
Magellan Aircraft Services........................................73
NTE Aviation Ltd......................................................73
Sabre Airline Solutions.............................................73
SATAIR USA, Inc.......................................................74
Saywell International Inc..........................................74
STS Aviation Group..................................................74
TBM, Inc..................................................................74
Turbine Engine Resources LLC..................................74
Vision Aerospace, Inc...............................................74
Worthington Aviation..............................................74
W.S. Wilson Corporation.........................................74
Wencor....................................................................74
Engine Manufacturers and Sales
GE Aviation..............................................................74
PowerJet..................................................................75
Pratt & Whitney Canada Corporation.......................75
Financial Services/Leasing
Macquarie Aviation Capital Limited..........................75
Saab........................................................................75
Wings Financial........................................................75
Flight Training/Simulators
CAE.........................................................................75
FlightSafety International.........................................75
Ground Support Equipment/Ground Services/Fuel
Aero Express, Inc......................................................76
Clariant Corporation................................................76
Cryotech Deicing Technology...................................76
Rigid Lifelines...........................................................76
Tronair.....................................................................76
World Fuel Services, Inc............................................76
Unitron LP................................................................76
Insurance
JLT Aerospace (North America) Inc............................76
Starr Aviation...........................................................76
Legal Services
Crowell & Moring....................................................76
Ford & Harrison........................................................76
Littler Mendelson, P.C..............................................77
Organizations/Colleges/Universities/
Trade Associations
Michigan Institute of Aviation & Technology (MIAT)..77
Paint and Markings
AkzoNobel Aerospace Coatings,
a Division of International Paint, LLC........................77
Aviation Exteriors Louisiana, Inc. (AvEx)....................77
Avion Graphics........................................................77
Dean Baldwin Painting, LP.......................................77
Leading Edge Aviation Services................................77
Publications
ATP (Aircraft Technical Publishers)............................77
Penton Media/ Air Transport World .........................77
Specialized Services
Aerosim Technologies..............................................77
AeroTurbine Inc.......................................................78
Bill Thomas Associates, Inc.......................................78
Cascade Engineering Services, Inc............................78
Crew Outfitters........................................................78
Data Edge Coded Media, Inc...................................78
Desser Tire & Rubber Co., Inc...................................78
ExxonMobil Corporation..........................................78
Inventory Locator Service, LLC..................................78
JS Firm.....................................................................78
Kenyon International Emergency Services.................78
Lasership.................................................................78
LodgeX Airline Solutions..........................................79
Ramco Systems........................................................79
RCM Aeroservices Ltd..............................................79
Sterling Courier.......................................................79
TRAX USA Corp.......................................................79
Technical Membership
ConocoPhillips Alaska..............................................79
Prescott Support Company......................................79
RAA 2011 Annual Report 61
Associate Member Directory

Associate Member Directory
Aircraft Interiors/Furnishings
Airpac Enterprises, Inc.
12979 Arroyo Street
San Fernando, CA 91340
(818) 979-6090
Fax: (818) 979-6098
www.airpacx.com
RAA Representative: Amara Ononiwu, Director- Business
& Program Development
(818) 979-6092
amara@airpacx.com
Airpac specializes in the repair, refurbishment and upgrade
of aircraft interiors. Seating and seating components are
our expertise. We supply and manufacture all components
related to interiors including, but not limited to: armcaps,
dress covers, curtains, tray tables, and endbays shrouds.
We value the relationship with our clients first and foremost
and create lasting partnerships that allow our clients
to feel secure in the interiors maintenance of their fleet.
Aviation Quality Group Inc.
825 Lindbergh Court
Suite 400
Hebron, KY 41048
(859) 283-2264
Fax: (859) 283-0509
www.aqg.aero
RAA Representative: Chris Yeazel, President
(859) 283-2264
cyeazel@aqg.aero
Maintenance, repair and overhaul of flight crew,
passenger seats, lighting systems and DER Repairs.
Specializing in expendable/repairable solutions.
FELLFAB Corporation
4254 Frontage Road
Suite 100
Atlanta, GA 30354
(404) 363-8905
Fax: (404) 363-8997
www.fellfab.com
RAA Representative: Becky Crider Durrett, Account
Executive
(404) 363-8905
becky.crider@fellfab.com
FELLFAB® manufactures an extensive line of engineered
textile products for various Aviation clients. With an inhouse
Engineering department FELLFAB® works closely
with its clients to develop and build products that suit
their specific needs. FELLFAB® manufactures seat covers,
curtains, carpet kits, literature pockets, pouches, cargo
nets, engine covers and a variety of customized covers.
Established in 1952, FELLFAB® manufactures products
out of their three North American ISO 9001:2008,
AS9100 (Rev. B) registered facilities. FELLFAB®’s also
provides its vast textile manufacturing experience to the
aerospace, military, industrial, material handling and
transportation industries.
Flight Line Products
28732 Witherspoon Parkway
Valencia, CA 91355
(661) 775-8366
Fax: (661) 775-8367
www.flightlineproducts.com
RAA Representative:
Frank Scalise, VP-Sales & Marketing
(661) 775-8366
frank@flightlineproducts.com
FAA PMA passenger seat replacement components and
refurbishment of airline passenger seats.
62
Perrone Aerospace
182 Riverside Drive
Fultonville, NY 12072
(518) 853-4300
Fax: (518) 853-4333
www.perroneaero.com
RAA Representative: Billy Perrone
bperrone@perroneaero.com
Perrone Aerospace is a full-service designer and fabricator
of performance leathers and textiles for the aerospace
market. America’s only laser-guided, eater-jet cut parts
process guarantees 100% Q.C. inspected dress-cover kits,
and lower per-pax cost at a firm price. We manufacture
lightweight, full-strength soft goods like FeatherWEIGHT
Leather and burn-resistant SummaTex. Perrone leathers
and textiles are AS9100 and ISO 2001 compliant. Our FAA
145, EASA approved repair station V1VR130X refurbishes
and repairs leather dress covers. Original creative services
feature over 100 gaufrage patterns by famed designer
Daniel Duross. A full line of cleaning and maintenancecare
chemicals round out Perrone’s offerings.
Schneller LLC
6019 Powdermill Road
Kent, OH 44240
(330) 676-7125
Fax: (330) 673-6374
www.schneller.com
RAA Representative: Barbara Keener, Account Executive
(330) 676-7125
bkeener@schneller.com
Schneller is a global leader in the development and manufacture
of engineered decorative laminates and non-textile floor
coverings for transportation and architectural industries. We
serve aviation, rail, interior decor and display manufacturers,
providing custom design, color matching, materials selection,
continuous and sheet production from our ISO 9001 certified
facilities. Our expanding palette of new materials and constructions
provides customized solutions for today’s demanding
designs including, enhanced visual ambiance and brand
building, safety and cost-effectiveness. A Schneller hallmark
is our ability to provide fast turnaround in meeting customer
deadlines and to offer economical, minimum orders.
Torrington Distributors Inc.
43 Norfolk Street
Torrington, CT 06790
(860) 482-4464
Fax: (860) 482-8337
www.torringtondistributors.com
RAA Representative: Keith Whitehill
kwhitehill@torringtondistributors.com
Torrington Distributors is a licensed aftermarket provider
for cut and sewn parts for one of the world’s leading
seating product groups. Spare procurement on product
may now be facilitated directly with the OEM provider at
favorable costing with no certification amendments. We
offer cut and sewn products sanctioned by FAA25.853.
Airframe Manufacturers and Sales
ATR North America, Inc.
45195 Business Court, Suite 450
Dulles, VA 20166
(571) 203-6900
Fax: (571) 203-6903
www.atraircraft.com
RAA Representative: Kelly Creamer
(571) 203-6900
kcreamer@atrnorthamerica.com
ATR, Avions de Transport Regional, is a joint venture
of two leading European aircraft manufacturers:
EADS, France, and Alenia Aeronautica, Italy. The new
ATR generation (the ATR 42-600 and ATR 72-600) is
an efficient, comfortable and cost-effective family of
aircraft, and is the most successful turboprop aircraft in
production today. ATR’s headquarters is in Toulouse with
three regional centers: Washington, DC, Bangalore,
and Singapore, as well as a sales office in Beijing. The
President of ATR North America is Guillaume Gasparri.
Bombardier Commercial Aircraft
123 Garratt Boulevard
M/S N15-01/S N15-
Toronto, Ontario M3K 1Y5
(416) 375-4048
Fax: (416) 373-5533
www.aero.bombardier.com
RAA Representative: Philippe Poutissou, VP-Marketing
(416) 373-7883
philippe.poutissou@aero.bombardier.com
Bombardier Commercial Aircraft is a world leader in the
design and production of aircraft that seat up to 145 passengers.
Its mission is to provide a complete range of commercial
aircraft optimized for best-in-class efficiency with
the highest level of customer service. The product portfolio
is comprised of three commercial aircraft families: for
short-haul operations, the 70- to 80- seat Q400 NextGen
airliner is a fast, fuel-efficient and lower-emission large turboprop.
For medium-haul applications, the CRJ NextGen
family of aircraft is a benchmark for regional jet efficiency
in the 60- to 100-seat segment. For longer routes, the
CSeries CS100 and CS300 airliners are the world’s newest
and most advanced single-aisle aircraft designed specifically
for comfort and setting new standards in technology,
fuel efficiency and reduced environmental impact.
See our advertisement back cover.
Embraer
276 Southwest 34th Street
Ft. Lauderdale, FL 33315
(954)359-3700
Fax: (954)359-4783
www.embraer.com
RAA Representative: Gordon Preston
gpreston@embraer.com
Embraer is the world’s largest manufacturer of commercial
jets up to 120 seats, and one of Brazil’s leading
exporters. Embraer’s headquarters are located in São
José dos Campos, São Paulo, and it has offices, industrial
operations and customer service facilities in Brazil,
China, France, Portugal, Singapore, and the United
States. Founded in 1969, the company designs, develops,
manufactures and sells aircraft for the commercial
aviation, executive aviation and defense segments. The
company also provides after sales support and services
to customers worldwide.
See our advertisement inside front cover.
Mitsubishi Aircraft Corporation
2-15, Oye-cho, Minato-ku,
Nagoya, Aichi 455-8555
+81-52-611-2210
Fax: +81-52-611-2217
www.mrj-japan.com
RAA Representative: Reiko Iechika
reiko_iechika@mitsubishiaircraft.com
Mitsubishi Aircraft Corporation has been established
after the program launch of the MRJ (Mitsubishi Regional
Jet) in March 2008. MRJ is the next generation regional
jet to be developed based on the technical maturity
and confidence Mitsubishi Heavy Industries, Ltd.(MHI)
has achieved over the years through developing and
RAA 2011 Annual Report

producing both military and commercial aircraft. The
aircraft will achieve the best combination of operating
economy and cabin comfort.
See our advertisement page 10.
SuperJet International Spa
Via Delle Industrie, 82
Marcon - Venice, AE 30020
+39 (041) 596-2601
Fax: +39 (041) 596-2709
www.superjetinternational.com
RAA Representative: Giacomo Perfetto, Head of
Communications
+39 041 5962 605
gperfetto@superjetinternational.com
SuperJet International, based in Venice, Italy, is a joint venture
between Alenia Aeronautica, a Finmeccanica company
(51%) and Sukhoi Holding (49%), is in charge of marketing,
sales, customization and delivery of the Sukhoi Superjet 100
regional jet in Europe, the Americas, Oceania, Africa and
Japan, as well as of worldwide aftersale support. SuperJet
International is also responsible for the design and development
of VIP and cargo variants. A SuperJet International
branch is already active in Moscow, together with sales
offices in Toulouse, France and Washington, DC, USA.
Designed, developed and built by Sukhoi Civil Aircraft
Company (SCAC), the Sukhoi Superjet 100 family
is comprised of 78- and 98-seaters in basic (SSJ100/95B
and SSJ100/75B) and long-range (SSJ100/95LR and
SSJ100/75LR) configuration. The SSJ100 is the most advanced
and environmentally friendly new generation regional
jet. Superior technical and operational characteristics
make SSJ100 a fully marketable and competitive product
– cost-effective, easy to operate and maintain. SSJ100 is
a conceptually new platform designed specifically for a
100-seat segment offering the most efficient combination
of regional efficiency with mainline capabilities. The first
SSJ100 was rolled out from SCAC’s final assembly shop at
Komsomolsk-on Amur on September 26, 2007. First flight
was successfully accomplished last May 19, 2008.
Avionics Manufacturers and Sales
ACSS, An L-3 Communications & Thales Co.
19810 N. 7th Avenue
Phoenix, AZ 85027
(623) 445-7000
Fax: (623) 445-7001
www.acssonboard.com
RAA Representative: Steve Henden
(623) 445-7000
steve.henden@l-3com.com
ACSS, an L-3 Communications & Thales Company, is a
leader in safety avionics systems that increase safety, situational
awareness and efficiency for aircraft operators. Based
in Phoenix, its products include the TCAS 3000SP and TCAS
2000 traffic alert and collision avoidance systems; a family
of Mode S transponders; the T3CAS and T2CAS integrated
surveillance systems; and TAWS+, a stand-alone terrain
awareness warning system. The ACSS portfolio also includes
a suite of ADS-B software solutions for pilots operating in
the airport vicinity called SafeRoute. More than 45,000 units
of ACSS product are operating in commercial, corporate
and military aircraft.
Dayton-Granger, Inc.
3299 SW 9th Avenue
Fort Lauderdale, FL 33315
(954) 463-3451 Ext. 534
Fax: (954) 761-3172
www.daytongranger.com
RAA Representative: Francine English
(954) 463-3451
fran@daytongranger.com
Dayton-Granger, Inc. is a leading manufacturer of airborne
and ground antennas, electrostatics and lightning
protection. Dayton-Granger produces a complete line of
high quality communication, navigation, and identification
antennas, including airborne conformal and composite
antenna designs. Dayton-Granger products fly on
military and commercial helicopters, transports, jets and
high performance aircraft.
Ejay Filtration Inc.
3036 Durahart Street
Riverside, CA 92507
(951) 683-0805
Fax: (951) 683-0783
www.EjayFiltration.com
RAA Representative:
Jennifer Hall, VP-Sales
(951) 683-0805
Jhall@ejayfiltration.com
Manufacture of Filters
Heads Up Technologies
2033 Chennault Suite 100
Carrollton, TX 75006
(972) 980-4890
Fax: (972) 980-4843
www.heads-up.com
RAA Representative: David Groos
(972) 980-4890
dgroos@heads-up.com
Heads Up Technologies designs and manufactures digital
electronic solutions for the aviation industry. Some of
our products include: XM Satellite Radio offering up
to 170 channels of music, news, sports and comedy
programming. The system offers the flexibility of providing
individual passengers their own channel selections or,
for crew selection of pre-determined channels. XM WX
Satellite Weather provides comprehensive, high-resolution
weather data continuously delivered to your cockpit.
Service is for the continental US and a large portion of
Canada. LED Lighting systems increase your reliability and
significantly reduce ongoing maintenance issues. Up/Down
wash lights, reading, dome and modular accent pieces are
available. Pre-Recorded Announcement Machines (PRAM’s)
provide passenger safety briefings and can reduce flight
attendant workload while improving the quality of
presentation and comprehension.
Rockwell Collins
400 Collins Rd NE, MS 124-302
Cedar Rapids, IA 52498
(319) 295-8075
Fax: (319) 295-9374
www.rockwellcollins.com
RAA Representative: Jackie Kruser
(319) 295-8075
jakruser@rockwellcollins.com
Rockwell Collins is a pioneer in the design, production
and support of innovative solutions for our customers
in aerospace and defense. Working together, our global
team shares a vision to create the most trusted source of
communication and aviation electronics solutions, applying
insight and foresight to help our customers succeed.
Specmat Technologies, Inc.
215 Dunavant Drive
Rockford, TN 37853
(865) 609-1411
Fax: (856) 609-1911
www.hr-smith.com
RAA Representative:
Randy Wallen, Sales Executive
(865) 609-1411
spectinc01@aol.com
Specmat Technologies, Inc., the North American
subsidiary of the United Kingdom-based H.R. Smith
Group of Companies, has been a leading manufacturer
of airborne antennas, conductive sealing gaskets, electrostatic
dischargers, personal locator beacons, emergency
locator transmitters, crash position indicators, and various
avionic test sets worldwide since 1965.
Teledyne Controls
501 Continental Blvd
El Segundo, CA 90245
(310) 765-3630
Fax: (310) 765-3604
RAA Representative: Elaine Zamba
elaine_zamba@teledyne.com
Teledyne Controls is a leading provider of end-to-end
solutions designed to help operators increase flight
safety and operational efficiency through more efficient
aircraft data and information management. With over 40
years of working closely with civil and military operators
worldwide, we have developed a range of products that
fit together to provide total solutions and deliver greater
benefits to our customers.
Universal Avionics Systems Corporation
3260 East Universal Way
Tucson, AZ 85706-5022
(520) 295-2300
Fax: (520) 295-2395
www.uasc.com
RAA Representative: Scott Campbell
(520) 295-2300
scampbell@uasc.com
Universal Avionics manufactures avionics equipment
including WAAS/SBAS FMS; flat panel displays; synthetic
vision; TAWS; application server unit; cockpit voice/
flight data recorders; UniLink; AHRS and radio control
units. Universal Avionics offers systems designed for the
cockpit from the pilot’s perspective that exceed emerging
communications and navigation requirements.
Cleaning and
Maintenance Products
The Allen Groupe
4215 Lindy Circle
Orlando, FL 32827
(407) 825-6910
Fax: (407) 825-6910
www.allengroupe.com
RAA Representative: Leandro Bacaltchuk, Director-
Business Development
(561) 601-7806
leandro@allengroupe.com
The Allen Groupe is an international cleaning company
providing our signature Worry Free Experience to
commercial and private aviation companies worldwide.
We currently serve 16 locations, supporting over 70
airports in the United States, as well as 3 locations in
Europe, and we continue to be invited to add locations
RAA 2011 Annual Report 63
Associate Member Directory

Associate Member Directory
The Allen Groupe (cont’d)
and services quarterly. Beyond our commercial and
private divisions, we have international operations, trade
shows, special forces, and training. Many man-hours,
trials, and tribulations have gone into making The Allen
Groupe what it is today. We have done much research
and secured many partnerships in the cleaning and
aviation industries to ensure our services are preferred
among the top aviation companies in the world. We
understand long-term investment over short-term
savings. Furthermore, we know the importance of
providing your passengers a pleasant and clean flying
experience and work nightly to achieve this goal.
Zokman Products Inc.
1220 East Gump Road
Fort Wayne, IN 46845-9794
(260) 637-4038
Fax: (260) 637-5031
www.zok.com
RAA Representative: Rick Parker
(260) 637-403
zzokman@aol.com
Zokman Products Inc. distributes the ZOK 27 & ZOK
mx gas path cleaners in North America, South America
and the Caribbean markets. ZOK 27 & ZOK mx are both
water-based, biodegradable, non-toxic cleaners.
Communications
ARINC, Incorporated
2551 Riva Road
MD 6-3525
Annapolis, MD 21401
(410) 266-4435
www.arinc.com
RAA Representative:
Karla Cadden, Director, Commercial Sales
(410) 266-4435
kcadden@arinc.com
ARINC, a portfolio company of The Carlyle Group,
provides communications,engineering and integration
solutions for commercial, defense and government
customers worldwide. Headquartered in Annapolis,
Maryland with regional offices in London and Singapore,
ARINC is ISO 9001:2000 certified.
Component Manufacturers/Repair/
Overhaul/Modification/
Sales and Services
AAR Corp.
1100 N Wood Dale Road
Wood Dale, IL 60191
(630) 227-2000
Fax: (630) 227-2039
www.aarcorp.com
RAA Representative: Michelle Frydrych
(630) 227-2000
michelle.frydrych@aarcorp.com
Total regional aircraft support services covering: airframe
maintenance, modification and refurbishment services,
component MRO, landing gear MRO, supply chain
programs, engineering services.
64
Absolute Aviation Services
8122 West Pilot Drive
Spokane International Airport
Spokane, WA 99224
(509) 747-2904
Fax: (509) 747-2904
www.absoluteaviation.com
RAA Representative: Al Garr
agarr@absolute-av.com
Absolute Aviation Services winner of the A.F.A. Governors
Aerospace Company of the Year Award in 2008 for
Washington State. Absolute Aviation is a FAA approved
Part 145 Repair Station, worldwide provider of component
maintenance, repair, overhaul, and engineering services
for commercial aviation. Absolute’s cost-control solutions,
ranging from electrical, electronic, and accessory repairs to
reliability and value-added engineering services, allow us to
provide innovative product improvement solutions around
the globe. Absolute Aviation offers value-added engineered
solutions such as DER and PMA/STC repairs, to significantly
reduce the expense for standard component repairs and
convert the biggest high-cost and high-removal expendable
items into repairable-type components, which we’ve coined
“Extendables”. Absolute’s product improvement approach
has a proven track record of reducing Mean Time Between
Failure (MTBF) and Cost Per Flight Hour (CPFH) on Rotable,
Repairable, and Expendable components. Absolute Aviation
is a trusted product improvement repair solution for many
airline industry leaders such as Empire, Mountain Air Cargo,
Calm Air, FedEx Feeder, Delta, American, and Allegiant.
Located in Spokane, WA, Absolute Aviation began operations
in 2004 and has grown into a shared 20,000-squarefoot
state-of-the-art research and repair facility housing 25
full-time employees. For more information about Absolute
Aviation’s product improvement and repair solutions, visit
absoluteaviation.com or call (509) 747-2904.
Accel Aviation Accessories, LLC
11900 Lacy Lane
Ft Myers, FL 33966
(239) 275-8202
Fax: (239) 275-7311
www.accelaviation.com
RAA Representative: Gary DeLuca, Director-Powerplant
Programs
(239) 275-8202
gdeluca@accelaviation.com
Accel Aviation Accessories, LLC, established in 1996, is an
integral business unit of the B&E Group. Our dedicated
management team has more than 80 years combined
aviation experience ranging from repair station level to
major air carrier. Among our wide range of capabilities
for fuel components, Accel specializes in the fuel controls
and main fuel pumps for the CF34-3, CF34-8 and PW100
series engine types. We appreciate our customers and
work very hard to exceed their expectations.
Accessory Overhaul Group, Inc
PO Box 925
Griffin, GA 30224
(678) 692-2001
Fax: (678) 692-2003
www.aogatlanta.com
RAA Representative: Ron Byrd
(678) 692-2001
rbyrd@aogatlanta.com
Accessory Overhaul Group’s repair facilities are outfitted with
the latest equipment, experienced technicians and a wellstocked
parts department to ensure customers receive quality
products and on-time delivery. AOG is an FAA and EASA
certified Repair Station that gives the customer good value.
See our advertisement page 56.
ACE Applied Composites Engineering
705 S. Girls School Rd
Indianapolis, IN 46231
(317) 243-4225
Fax: (317) 243-4227
www.appliedcomposites.com
RAA Representative: Michael Busby
(317) 243-4225
mbusby@appliedcomposites.com
ACE has celebrated over 25 years of serving the composites
industry. We are AS9100, ISO 9001 an FAA repair station
(#E1GR091O), as well as EASA approved. We specialize in
engineering, manufacturing and repairing composite structures.
ACE is experienced in dealing with military, commercial
and corporate aerospace/aviation needs. Our tooling,
engineering and experience in pre-preg, wet-lay and metal
bonding allow us to respond to virtually any requirement.
ACE is a fully vertical composite shop which can support
your needs from engineering, design, prototyping and preproduction
to full manufacturing needs. We produce and
repair parts that are one off pieces through numbers in the
thousands. PMA and DER needs are readily met and all tooling
used is designed and built in house. We have dedicated
Aviation Support personnel in house to respond to your
needs. ACE looks forward to offering you the best quality,
turn-times, pricing and service available.
Action Aero Inc
34 Belmont St
Charlottetown, PE C1A 5H2
(902) 370-3311
RAA Representative: Dave Trainor, President
902-370-3314
dave@actionaero.com
Action Aero is an Approved Maintenance Organization
pursuant to the requirements of Transport Canada
CAR573 (#1-08) and EASA.145.7199. Action Aero
specializes in the overhaul and repair of fuel, oil, and air
related engine accessories installed on the PT6A, PT6T,
PW100, TPE331 and JT15D engines. Some of the more
common components are fuel nozzles, fuel pumps, flow
dividers, bleed valves, governors and pumps.
Action Aero supports numerous aircraft such as de-
Haviland, Bell, Beech, Cessna, Embraer, ATR, etc. Our
customers include regional air carriers, major engine
overhaul shops, distributors, and corporate fleets in the
US, Canada, and Europe. Action Aero supports a standard
turn time of 5 to 8 working days, but also supports
same day service when required.
Aero Instruments & Avionics, Inc.
7290 Nash Road
North Tonawanda, NY 14120
(716) 694-7060
Fax: (716) 694-7594
www.aeroinst.com
RAA Representative: Dave Tripp
(716) 694-706
dave@aeroinst.com
Aero Instruments & Avionics, Inc has been serving the
airlines industry since 1968.Throughout this period we
have earned a worldwide reputation for supplying unparallel
quality and customer service for both Regional
and Commercial aircraft operators. Our facilities offer
complete repair and overhaul services for instruments,
avionics, gyros, autopilots, and accessories using state-ofthe
art ATE test stations. We are an authorized warranty
and service center for the complete line of L3 Communications
Recorders, and can provide complete readout
services, loaners and exchanges. Aero Instruments &
Avionics is also an authorized Class E service provider for
Bombardier CRJ and Dash 8 series aircraft. We have been
RAA 2011 Annual Report

named an Authorized Maintenance Center by Goodrich
Lighting Systems. For more detailed information about
our company please visit www.aeroinst.com or contact
one of our friendly customer service representatives.
See our advertisement page 18.
Aero Maintenance Group
2200 NW 84th Avenue
Miami, FL 33122
(305) 436-5464
Fax: (305) 436-6064
www.aerotechnologies.net
RAA Representative: Peter Metzger
(305) 436-5464
pmetzger@aerotechnologies.net
The Aero Maintenance Group (AMG) of companies is
recognized as a quality provider of aerospace repair and
parts support services. AMG’s component and accessory
repair station, Aero Technologies, Miami, FL focuses on
the repair of hydraulic, pneumatic, electro-mech and
avionics. AMG Precision Electronics, Atlanta, GA is a
leading electronic and instrument repair provider as well
as other components and accessories for ERJ, CRJ , ATR
and other regional aircraft. Flite Components, Dallas, TX
specializes in actuators, starter generators, composites
and structural repairs. AMG Air-Pro provides interior and
safety equipment refurbishment and parts support.
Aero Parts Mart, Inc
4205 Stadium Dr STE 310
Fort Worth, TX 76133
(817) 923-2894
Fax: (817) 923-2896
www.apmparts.com
RAA Representative: Steve Bowen
(817) 923-2894,
sbowen@apmparts.com
Aero Parts Mart manufacturers and distributes FAA-PMA
approved parts for regional aircraft.
Aero Precision Repair and Overhaul (A-PRO)
580 South Military Trail
Deerfield Beach, FL 33442
(954) 428-9500
Fax: (954) 428-2502
www.aero-precision.com
RAA Representative: Wendy Cohen
(954) 428-9500
wendy.cohen@aero-precision.com
A-PRO is an OEM affiliate that repairs and overhauls landing
gear, hydraulic components and flight controls on the ATR
42/72, Embraer 135-145, the Piaggio P-180 and all Dassault
Falcon model aircraft.
Aero-Craft Hydraulics
392 North Smith Ave.
Corona, CA 92880
(951) 736-4690
Fax: (951) 736-4699
www.aero-craft.com
RAA Representative: Milan “Andy”Andreides
Director of Sales
aandreides@aero-craft.com
ISO 9001:2008 REGISTERED
Aero-Craft Hydraulics, Inc. is one of the most reputable
full service FAA and EASA Repair Stations in the industry,
which specializes in the repair and overhaul of Inline Series
Pumps, Main Engine Pumps, Bent Axis Motors, Electrical
Motor Pumps, Solenoid Valve Assemblies (Eaton Aerospace
Warranty Repair Station), Actuators, Valves, Reservoirs,
AC Electrical Stator Winding and Cargo PDUs. 46 Years of
Experience on Hydraulic Aircraft Components makes us
experts in the field serving the Airline Component Industry
in ATA Chapters 25, 27, 28, 29, 32, 36, 52 & 78.
See our advertisement on page 24.
Aerosource, Inc.
390 Campus Drive
Somerset, NJ 08873-1102
(732) 469-9300
Fax: (435) 574-0119
www.aerosourceinc.com
RAA Representative: Robert Rist
(732) 469-9300
rrist@aerosourceinc.com
Aerosource is a unique component repair and overhaul facility
with state-of-the-art equipment for the repair and overhaul
of Ram Air Turbines (RATs) and Air Driven Generators
(ADGs). Aerosource also has years of experience with electric
power generation components such as CSDs, IDGs and
generators, in addition to various fuel, hydraulic, pneumatic
and electro-mechanical components. Our capabilities for regional
airliners include all regional jets and turbo aircraft, as
well as other commercial and military aircraft manufactured
by Airbus, Boeing, Grumman and Lockheed.
Aerospace Dynamics
4906 Patch Road
Orlando, FL 32822
(321) 235-0859
Fax: (321) 226-5444
www.adiaero.com
RAA Representative: Albert Arce, General Manager
(321) 235-7368
albert@adiaero.com
The leader in customer satisfaction for service you can
count on, the services include hydraulic, mechanical,
pneumatic and electrical accessories. Our repairs offer
a two-year warranty with the best value, reliability and
service. Our facility is based in Orlando, FL. Certifications
include FAA/EASA and ISO.
Aerospace Welding
890 Michele-Bohec
Blainville, Quebec J7C 5E2
(450) 435-9210
Fax: (450) 435-7851
www.aerospacewelding.com
RAA Representative: Michel Dussault
(450) 435-9210
mdussault@aerospacewelding.com
Aerospace Welding, Inc., with over 20 years of experience,
is a specialist in the repair of mechanical and structural
components on all types of aircraft, ranging from
small twin engine to large turboprops and jet aircraft.
Component Repairs: Engine hot section, APUs, exhaust
systems, jet pipes, ducting, tubing, engine mounts, leading
gears, heaters, tanks, tracks, rings, blankets, heat
shields, etc. Processes: Full range of welding, such as
seam, spot; orbital, Mig, tig, electronic beam; leading
edge robotic plasma flame spray system; NDT; machining;
sheet metal repairs and fabrication. Engineering (inhouse):
Structural engineer for design of repair schemes,
metallurgical engineer for welding and plasma, and
flame spray. Approvals: Transport Canada (FAA Equivalent),
JAA, ISO 9002.
Aircraft Propeller Service, Inc.
290 Larkin Drive
Wheeling, IL 60090
(800) 323-4130
Fax: (847) 541-0176
www.aircraftpropeller.com
RAA Representative: J.P. DeJoris
(800) 323-4130
jp@aircraftpropeller.com
A dedicated airline support facility specializing in
propellers, governors and accessories since 1953.
We continue to provide service and sales support for
Dowty, Hamilton Sundstrand, Hartzell, McCauley, BFG,
Woodward, Rapco, Lermer and MAPCO products.
Recently, our capabilities have expanded to the service of
wheels, brakes and landing gear. These components will
be serviced with the same attention to detail and quality
that our long established reputation has been built on.
Our specialty is the customers.
Airline Component Parts, Inc.
1111 Stanley Drive
Euless, TX 76040
(817) 354-4144
Fax: (817) 354-1667
www.airlinecomponent.com
RAA Representative: Terry Robe
(817) 354-4144
trrobe@airlinecomponent.com
Airline Component Parts, Inc. tests, repair/overhaul
consumables such as temperature/pressure switches/
sensors, wire harnesses and communications (headsets,
microphones).
APPH Wichita, Inc.
1445 Sierra Drive
Wichita, KS 67209
(316) 943-5752
www.apphwichita.com
RAA Representative: Scott Toom
(316) 943-5752
stoom@apphwichita.com
APPH Wichita designs, manufactures and supports
hydraulic, mechanical, electromechanical and landing
gear components and systems for the general aviation
and regional aviation market.
Ascent Aviation Services
6901 South Park Avenue
Tucson, AZ 85756
(520) 294-3481
Fax: (520) 741-1430
www.ascentmro.com
RAA Representative: R. Rick Townsend, Senior VP-Sales &
Busines Development
(405) 570-3215
RTownsend@ascentmro.com
Ascent Aviation Services is a premier narrowbody
and regional aircraft provider of heavy maintenance,
modifications, refurbishment, transition and aircraft
storage services located at Tucson International Airport.
RAA 2011 Annual Report 65
Associate Member Directory

Associate Member Directory
Component Manufacturers/Repair/
Overhaul/Modification/
Sales and Services (cont’d)
AvCraft Technical Services
3301 Mustang Street
Myrtle Beach, SC 29577
(843) 232-1338
Fax: (843) 232-1345
www.avcraft.com
RAA Representative: Michael Hill
(843) 232-1338
mhill@avcraft.com
AvCraft is a full-service regional aircraft MRO facility
with a complete range of engineering and maintenance
capabilities, including all scheduled maintenance, phase
checks and heavy C and D level inspection and repairs,
full avionics services, paint shop, and completions center.
AvCraft is a certified distributor for Honeywell Avionics.
Aviatron, Inc.
25 Customs Drive
South Burlington, VT 5403
(802) 865-9318
Fax: (802) 862-9707
www.aviatron.com
RAA Representative: Gregory Donahue
(802) 865-9318
gdonahue@aviatron.com
With over 27 years experience, Aviatron is an air cycle
machine specialist. Our capabilities also include overhaul/
repair of fuel pumps, hydraulic pumps, fuel/hydraulic/
pneumatic valves and regulators, power generation
components and electronic control units. Aviatron has
an active PMA and DER development program that
is currently delivering proven operational cost savings
for Bombardier CRJ, DHC-8 and Fokker 50 operators.
Aviatron is an FAA/EASA approved repair station.
See our advertisement page 8.
Av-Reps, Component Repair & Overhaul
6245 Danville Road
Mississauga, ON L5T 2H7
(905) 790-0244
Fax: (905) 790-3957
www.av-reps.com
RAA Representative: Robert Takacs, Sales Manager
(905) 790-0244
takacs@av-reps.com
Av-Reps, Component Repair & Overhaul is a Canadian
company, dedicated to providing our customers with
component overhaul support for Airbus, Boeing, &
Lockheed commercial aircraft as well as Bombardier and
Challenger aircraft. With many years of experience in
the R & O of aircraft components and accessories, Av-
Reps is able to provide our customers with exceptional
customer service, high reliability, quick TAT and expertise
you require in all aspects of component support. We also
provide component sales & exchanges to support your
organization. Our facilities feature extensive tooling and
equipment necessary to meet the OEM demands of your
overhaul requirements of hydraulic, mechanical, electrical
and pneumatic components. Av-Reps is a Transport
Canada Approved Maintenance Organization and also
holds EASA & Bombardier approvals. The Canadian
Aviation Maintenance Council recognizes our employees
training and technical skills. Please visit our website for
more information at www.av-reps.com.
66
B&E Aircraft Component Repair
10 Hudson Drive
Southwick, MA 01077-9546
(413) 569-5585
Fax: (413) 569-6192
www.bandeacr.com
RAA Representative: Karen Lyman, Director-Sales &
Marketing
(413) 531-1890
klyman@betool.com
B&E Aircraft Component Repair, A Division of B&E
Group, LLC, provides DER & manual repairs for detail
components in the fuel, hydraulic and electro-mechanical
systems. Our specialties include precision machining and
lapping for matched valve assemblies. We provide service
to commercial airlines, repair stations and helicopter
markets.
Barfield Inc.
4101 NW 29th Street
Miami, FL 33142
(305) 894-5315
Fax: (305) 894-5301
www.barfieldinc.com
RAA Representative: Ian Franklin
(305) 968-7587
ian.franklin@barfieldinc.com
Barfield, a Sabena technics company has been in the
component repair business for more than 60 years. We
have three service locations Miami, FL, Phoenix, AZ,
and Louisville, KY. Barfield’s extensive in-house repair
and overhaul capabilities include avionics instruments,
NAV equipment, crew seats, hydraulics, oxygen and
many other components and accessories. We are an
authorized repair facility for major US and 15 European
Original Equipment Manufacturers. Barfield is a major
supplier of “Nose to Tail Support” handled within our
Airlines Program activity. We offer these programs on
Airbus, Boeing and regional aircraft (ATR, CRJ, DHC and
EMB aircraft). The Barfield team also serves commercial,
regional and business aviation operators with Ground
Support Test Equipment as well as Rotable LRU
Exchanges, Repair and Line Parts Distribution.
Broadwing Air Repair
580 Circle Dr.
Melbourne, AR 72556
(870) 368-0003
www. broadwingrepair.com
RAA Representative: Mark Lindley
lindley@broadwingrepair.com
Broadwing Air Repair (FAA# 11BR965Y •
EASA.145.6063) provides flight control repair and
overhaul solutions (including doors and secondary
bonded structures) to the commercial, regional, general
and military aviation markets. BAR technicians average
more than 25 years of aviation experience, with a
majority of this technical knowledge coming from direct
experience with Boeing OEM repair/warranty. BAR serves
customers around the world.
Camtronics
122 W. Beechcraft Dr.
Tulsa, OK 74132
(918) 299-5148
Fax: (918) 298-1060
www.camtronicsllc.com
RAA Representative: Rick Campbell
(918) 299-5148
rcampbell@camtronicsllc.com
Camtronics, LLC is an FAA/EASA repair station with accessory,
airframe, instrument and radio licenses. We
specialize in component repair for major airlines, regional
airlines, helicopter, corporate, and general aviation.
Primary capability include repair of communication equipment,
electrical components, instruments, and electromechanical
components. We are your low cost and fast
turn repair alternative. Camtronics centers in repair development
programs which focus on enhanced reliability,
performance improvement and significant cost savings
for the operator.
Carlisle Interconnect Technologies/ECS
5300 W. Franklin Dr
Franklin, WI 53132
(414) 421-5300
www.ecsdirect.com
RAA Representative: Raymond Frelk
(414) 421-5300
Patti.Fossell@carlisleit.com
ECS Provides: ARINC Trays, shelf assemblies, and
integrated rack systems.
Central Flying Service, Inc.
1501 Bond Street
Little Rock, AR 72202
(501) 975-9613
Fax: (501) 375-7274
www.central.aero
RAA Representative: William Wise
(501) 975-9613
pete.wise@central.aero
Airline Component Division: Central’s Airline Component
Division has a flawless record of on time and cost efficient
service with a worldwide reputation for experience
and expertise. We offer high quality and reliable sheet
metal and welding repairs for the regional airlines, as well
as the private and corporate sectors. Maintaining an FAA
Approved Controlled Capabilities List allows for the continuous
additions of new parts as our customers and the
airline industry dictates. Central has recently expanded
its capabilities with a Conventional/CNC Machining and
Composite facility providing a broad range of new services.
This new addition has research and development
programs for Supplemental Type Certificates (STC) and
Parts Manufacturing Authorizations (PMA) projects to
provide our customers with cost effective alternatives.
Component Control
1731 Kettner Boulevard
San Diego, CA 92101
(619) 696-5403
Fax: (619) 702-2306
www.componentcontrol.com
RAA Representative: Zvi Marcus
zmarcus@componentcontrol.com
Component Control, based in San Diego, CA, is a
leading developer and provider of Aviation Management
Software solutions. Component Control’s core
product, Quantum Control, is a powerful ERP application
designed specifically for the Aviation Aftermarket
Industry. The product is unique in that it integrates all
aspects of operations with a complete suite of modules
including Quoting, Sales Purchasing, Inventory,
Shop Control, On-Wing Maintenance, MRO and Financials.
The Quantum Control product provides advanced
aviation management support to OEM’s aftermarket
services, component repair & overhaul companies,
fixed base operators, aircraft completion centers,
parts distribution and redistribution companies. When
coupled with the Internet Quantum (iQ), companies
can offer their customers dynamic, web-based transactional
support for both the buy side and sell side of
their operation.
RAA 2011 Annual Report

Comtek Advanced Structures
1360 Artisans Court
Burlington, ON L7L 5Y2
(905) 331-8121
Fax: (905) 331-8125
www.comtekadvanced.com
RAA Representative: Patrick Whyte, President
(905) 331-8121 ext. 261
pwhyte@comtekadvanced.com
Comtek Advanced Structures specializes in the repair,
manufacturing and engineering of aircraft structural
and interior parts made from advanced composite
materials. Comtek’s repair station provides a wide
range of composite, sheet metal structural and interior
repairs to transport category aircraft including regional
jets and turboprops; corporate jets; and narrow-body
Boeing and Airbus aircraft. Comtek supports a Q400
parts exchange pool including all leading edges.
Comtek manufactures a wide range of PMA parts
for regional aircraft. Comtek’s other manufacturing
capabilities include designing and manufacturing
advanced composite products for premier customers
like Bombardier, Goodrich, Pratt & Whitney, General
Electric, Honeywell, DRS and others.
Curtiss-Wright Controls
201 Old Boiling Springs Road
Shelby, NC 28152
(704) 480-5258
Fax: (704) 481-2230
www.cwcontrols.com
RAA Representative: Craig Kluthe, Sales Manager
(704) 466-1641
ckluthe@curtisswright.com
OEM and FAA 145 Repair Station specializing in ATA 27
and 57.
Dallas Airmotive
900 Nolen Drive
Suite 100
Grapevine, TX 76051
(214) 956-3000
Fax: (214)956-3007
www.dallasairmotive.com
RAA Representative: Chris Pratt, Director-Marketing &
Strategic Planning
(214) 956-2601
cpratt@dallasairmotive.com
Dallas Airmotive provides complete regional airline
engine overhaul, hot section and midlife inspection,
parts restoration, performance testing, failure analysis,
component and accessory repair and field service.
Engines supported include the Pratt & Whitney Canada
PW100 and PT6A, the Rolls-Royce Spey and Tay, the
Honeywell 36 series APUs, and through H+S Aviation in
Portsmouth, England, the GE CT7.
Dallas Airmotive’s principal facilities are located at
Dallas, TX. Twelve regional turbine centers are located
throughout the US, Brazil and England.
DCME Aerospace, Inc
12901 Morning Glory Trail
Chesterland, OH 44026
(440) 669-9847
www.dcmeaerospace.com
RAA Representative: Donald Jardee
(440) 669-9847
djardee@dcmeaerospace.com
Please visit www.dcmeaerospace.com for more
information.
Discovery Air Technical Services Inc.
52 Hymus Suite 200
Pointe-Claire, QC H9R 1C9
(514) 694-5565
Fax: (514) 429-4290
www.discoveryair.com
RAA Representative: Jean Genest, President
(514) 865-5701
jean.genest@discoveryair.com
Discovery Air Technical Services (DATS) was incorporated
in 2010 as a subsidiary of Discovery Air Inc.. DATS will
perform heavy maintenance; including major structural
inspections and modifications on a variety of fixed wing
aircraft from our facility in Quebec City located at 800
8e rue de l’Aéroport, G2G 2S6. We are in the process
of obtaining Transport Canada, US Federal Aviation Administration
(FAA) and European Aviation Safety Agency
(EASA) approvals to maintain a range of aircraft and
associated structures, components and systems. Aircraft
models that DATS will service include the Embraer ERJ,
Bombardier Dash 8 and Saab 340. DATS will provide
maintenance repair and overhaul services to airlines in
Canada, the US and countries around the world. Our operations
will be conducted from a modern, well-equipped
45,000 sq ft hangar with the capacity to handle up to six
regional size aircraft at any one time.
Express Calibration
1803-5 SW Market Street
Lees Summit, MO 64082
(816) 246-9292
www.expresscal.com
RAA Representative: Mike Sage
msage@expresscal.com
Express Calibration performs calibrations for general
aviation, corporate aviation, OEMs, FAA repair stations,
as well as regional and air transport airlines.
Fokker Services Inc
5169 Southridge Parkway
Atlanta, GA 30349
(770) 991-4368
Fax: (770) 991-4360
www.fokkerservices.com
RAA Representative: Leon Kouters
(770) 991-4368
leon.kouters@stork.com
Fokker Services, Fokker Airinc and Fokker Aerotron
combine a heritage of OEM (design) knowledge and
comprehensive in-house component MRO support to
performance based aircraft support programs. Fokker
Services is supporting all Fokker & Bombardier Dash8
Classic aircraft with a total logistic solution program,
so-called ABACUS. Our US based Component MRO
facilities, Fokker Airinc and Fokker Aerotron, offer pneumatic,
hydraulic, and electronic components for many
regional and commercial aircraft types. We combine
our large stock position and sophisticated supply chain
management techniques, with our in-house component
repair and engineering capabilities to offer you guaranteed
availability and costs for your component support.
Whether you need a comprehensive set of logistic services,
or a tailored package of Component MRO services,
Fokker Services has all the skills and capabilities in house
to exceed your requirements.
See our advertisement page 20.
Future Aviation Inc. /HEICO Aerospace
14111 Jetport Loop
Fort Myers, FL 33913
(239) 225-0101
Fax: (239) 225-0340
www.futureaviation.com
RAA Representative: Paul Belisle
(239) 225-0101
futureaviation@mindspring.com
Future Aviation of Fort Myers, FL, founded in 1984, is an
FAA/EASA approved Accessory Class I, II, III repair facility
specializing in the repair and overhaul of starter generators,
AC generators, IDGs, electrical components, GCUs,
fans, hydraulics, and wheels & brakes.
GA Telesis LLC
6900 S Park Ave
Tucson, AZ 85706
(520) 889-8818
Fax: (520) 889-8848
www.gatelesis.com
RAA Representative: Micah Chapman
(520) 889-8818
mchapman@gatelesis.com
GA Telesis Component Repair Group Southwest is
authorized by the Federal Aviation Administration to
repair and overhaul aircraft components. GA Telesis CRG
Southwest operates under its FAA certified repair station.
The facility is located on the Tucson International Airport
and consists of one building with 65,000 feet of space.
Gentz Industries
25250 Easy Street
Warren, MI 48089
(586) 772-2500
Fax: (586) 772-2913
www.gentz.net
RAA Representative: Michael Garske
(586) 772-2500
mgarske@gentz.net
Gentz is an FAA/JAA Repair Station #QGIR458L. Gentz
specializes in working with aircraft engine manufactures
to develop repair processes for complicated fabricated
assemblies that meet engine design and performance
requirements. We carry many approvals on the following
engines: PW100/150/200/300/500/600/PT6/JT15D series,
Rolls Royce AE2100/3007 series; Hamilton Sundstrand
APS500/2300/3200 series. A rotable pool is also
available.
Global Aerospace Corporation
2411 Drew Road
Mississauga, ON L&E 2H3
(905) 678-6311
Fax: (905) 678-6312
www.globalaerospace.com
RAA Representative: Scott Adams
scott@globalaerospace.com
Global Aerospace Corporation provides component overhaul,
lease and exchange capabilities for hydraulic (landing
gear, actuators, pumps, values), pneumatic (valves, air
starters, air cycle machines), mechanical (actuators, screw
jacks, gearboxes) and electrical (oil cooled AC generators,
APU starters, blowers). Our approvals include Transport
Canada AMO #160-93 and JAA #7031 and FAA Acceptance.
We retain Approved Repair Station Certificates
from major airlines around the world.
RAA 2011 Annual Report 67
Associate Member Directory

Associate Member Directory
Component Manufacturers/Repair/
Overhaul/Modification/
Sales and Services (cont’d)
Goodrich Corporation
Four Coliseum Centre
2730 West Tyvola Road
Charlotte, NC 28217-4578
(704) 423-7000
www.goodrich.com
RAA Representative:
Arthur McEldowney, Communications Specialist
(860) 231-6592
arthur.mceldowney@goodrich.com
Goodrich Corporation, a Fortune 500 company, is a
global supplier of systems and services to the aerospace,
defense and homeland security markets. With annual
revenues of over $6.7 billion, Goodrich is headquartered
in Charlotte, NC, and employs more than 24,000
people in over 80 facilities worldwide. Goodrich offers
an extensive range of products, systems and services for
aircraft and engine manufacturers, airlines and defense
forces around the world. The company’s transformation
into one of the globe’s largest aerospace companies has
been driven by strategic acquisitions and internal growth
fueled by innovation and quality. From aerostructures
and actuation systems to landing gear, engine control
systems, sensors and safety systems, Goodrich products
are on almost every aircraft in the world.
GSO Aviation, Inc.
400 N. Raleigh Street
Greensboro, NC 27401
(336) 346-1735
Fax: (336) 346-1736
www.gsoaviation.com
RAA Representative: Ray Rodriguez, President
(336) 346-1735
ray@gsoaviation.com
Repair of regional and commercial hydraulic components.
Lufthansa Technik AERO Alzey GmbH
Rudolf-Diesel-Str. 10
Alzey, AE 55232
(496) 731-4970
www.lhaero.com
RAA Representative: Mark Johnson, CEO
s.siebenmann@lhaero.com
With more than 20 years experience in MRO services for
regional jet engines, Lufthansa Technik AERO Alzey is
nowadays the leading independent service provider for
CF34-series and PW100 and PW150 series engines and
PW901A APUs. A consistant completion of the product
portfolio is the new introduction of services for CF34-
10 series engines. Lufthansa Technik AERO Alzey is a
General Electric and Pratt & Whitney Canada designated/
authorized repair and overhaul facility and approved
by the FAA and EASA. Lufthansa Technik AERO Alzey’s
services comprise engine overhaul and repair, hot section
inspection -repair or -refurbishment, repair and overhaul
of wheels & brakes, engine conversions, On-site support,
worldwide, either on-wing or off-wing, rental engine
support and for the customers convenience a 24-hours 7
days a week AOG & Sales hotline.
See our advertisement inside back cover.
68
Majestic Aerotech, Inc
324 West Bay Drive NW, Suite 200
Olympia, WA 98502
(360) 528-4142
Fax: (360) 528-4144
www.majesticaerotech.com
RAA Representative: Steve Gilsdorf, Manager
(360) 528-4142
steveg@majesticaerotech.com
Majestic Aerotech, Inc. manufactures, rebuilds, recertifies
and supplies emergency medical products and aircraft
parts to help ensure the safety of flight for business and
commercial aircraft operators, worldwide. Majestic Aerotech
is a licensed FAA Part 145 & EASA Authorized Repair
Station providing services to commercial and corporate air
carriers. Throughout our 20+ year history, Majestic Aerotech
has built a reputation as a leader in the supply and
the repair of emergency medical products, coalescer repair
and many other aircraft components. Today, in our new
state-of-the art facilities, we not only provide certified repairs…we
promise a 48-hour turn around during the business
week. In addition to our standard, quick turnaround,
even faster A.O.G. services are available upon request.
Meggitt Aircraft Braking Systems
1204 Massillon Road
Akron, OH 44306-4186
(330) 796-4400
Fax: (330) 796-6082
www.meggitt-mabs.com
RAA Representative: Robert W. Hitt
(330) 796-6243
bob.hitt@meggitt.com
Meggitt Aircraft Braking Systems manufactures main
and nose wheels, carbon and steel brakes, and brake
control systems including anti-skid, auto-brake, and
brake-by-wire systems. MABS’ equipment is on over
30,000 aircraft, especially regional jets and business jets,
and military aircraft of all types. We support all of them
through our global aftermarket organization.
Michelin Aircraft Tire
One Parkway South
Greenville, SC 29615
(864) 458-9042
Fax: (864) 458-6746
www.airmichelin.com
RAA Representative: Karl Remec, North American Sales
Manager
(864) 458-5731
karl.remec@us.michelin.com
Michelin Aircraft Tire is a provider of radial and bias tires
to the regional, commercial, military, and general aviation
market segments.
Midwest Aero Support, Inc
1303 Turret Drive
Machesney Park, IL 61115
(815) 398-9202
Fax: (815) 398-9308
www.midwestaerosupport.com
RAA Representative: Brent R Johnson
(815) 398-9202
brent@midwest-aero.com
MAS specializes in the repair of pneumatic, mechanical,
electrical and electronic components used on most
regional aircraft. We also have extensive composite repair
capabilities for fiberglass, carbon fiber and Kevlar. MAS is
an authorized or licensed repair facility for B/E Aerospace
cabin seating products; Goodrich De-Ice Systems; Liebherr;
Hamilton-Sundstrand; Artus; Zodiac Group - Aerazur
and IN-Services. We also repair crew seats and overhaul
wheels. In addition, MAS has recently become a manufacturer
of a variety of electronic devices and components
used on several commercial and military applications. In
July 2007, we moved into a larger facility, (45,000 sq ft) to
better serve our expanding customer base and are poised
to expand our repair and manufacturing capabilities in the
future. We offer AOG service 24/7 and have the ability to
ship overnight to any location in North America and 2 days
to anywhere in the world.
Millennium International
P.O. Box 903
Lee’s Summit, MO 64063
(816) 524-7777
Fax: (816) 554-0042
www.millenniumintl.net
RAA Representative: Jeanne Rau
custsvc@millenniumintl.net
Millennium International is an FAA/JAA Certified Repair
Station #MX7R967N for instrument and avionics on fixed
wing and helicopter including corporate, regional, and
commercial application. We specialize in flight instrumentation,
auto-pilot components, Bendix/King EFIS, and remote
mount gyros and KFC 300/400 autopilot accessories.
We are committed to serving your needs with 24/7 AOG
Service, tail number tracking, internet access to work order
status, warranty on all products repaired or overhauled,
strict quality assurance, and a technical staff willing to assist
you in identifying problems with your aircraft to avoid
unnecessary repairs. Call us today and discover for yourself,
the quality and excellent service we provide.
Pacific Propeller International
5802 South 228th Street
Kent, WA 98032-1810
(253) 872-7767
Fax: (253) 872-7221
www.pacprop.com
RAA Representative: Thomas Tatro
(206) 778-4314
ttatro@pacprop.com
Pacific Propeller International LLC (PPI) which has been in
business for over 50 years, is an FAA and EASA approved
repair facility for propeller overhaul and repair of all makes
of aircraft propellers, propeller controls,and PCUs. The
most common aircraft supported are the Canadair Waterbomber,
Dash 7/8, EMB120, ATR42/72, Saab340B, CASA,
P3, and C130.
Perform Air International
463 S. Hamilton Court
Gilbert, AZ 85233-5521
(480) 610-3500
Fax: (480) 610-3501
www.performair.com
RAA Representative: Mitchell Ellis, VP-Sales/Marketing
(480) 610-3500 or (480) 993-5606
Mellis@performair.com
Unlimited accessories Class I & II and limited instrument,
powerplant and airframe rating.
Phoenix Air Repair, Inc.
4816 S. Ash Avenue
Suite 102
Tempe, AZ 85282
(800) 555-4414
Fax: (480) 730-9952
www.phoenixairrepair.com
RAA Representative: Perry Hogan
(480) 730-7905
perry@phoenixairrepair.com
FAA/EASA certificated repair station
RAA 2011 Annual Report

Piedmont Aviation (Limco-Piedmont)
1031 East Mountain Street
Building #320
Kernersville, NC 27284
(336) 776-6399
Fax: (336) 776-6301
www.piedmontaviation.com
RAA Representative: Alan Haworth
(336) 776-6399
alan.haworth@piedmontaviation.com
Piedmont Aviation Component Services operates two fully
equipped FAA/EASA approved MRO facilities in North
Carolina. Core services include landing gears, propellers
and Honeywell APUs in support of a wide range of commercial,
military & corporate aircraft operations. In addition,
our Material Services division provides support solutions to
domestic and international airlines. Piedmont is a division of
Tulsa-based Limco-Piedmont, Inc. Limco is both an OEM and
MRO provider for a variety of heat transfer components.
PPG Aerospace
12780 San Fernando Road
Sylmar, CA 91342
(818) 362-6711
Fax: (818) 362-7801
www.ppgaerospace.com
RAA Representative: Audrey Fujimoto
(818) 362-6711
audrey.fujimoto@ppg.com
PPG Aerospace is a leading manufacturer of original
equipment and replacement aircraft transparencies, PRC
aerospace sealants, DeSoto aerospace coatings, Surface
Solutions paint removers, washes & waxes, and Semco
application systems for all regional aircraft. PPG offers
Total Service Solutions chemical management and operates
a global Application Support Center network.
Precise Flight, Inc.
63354 Powell Butte Road
PO Box 7168
Bend, OR 97708
(541) 382-8684
Fax: (541) 388-1105
www.preciseflight.com
RAA Representative: Scott Philiben, Vice President
preciseflight@preciseflight.com
Precise Flight has designed a full line of Pulselite units
specifically for the airline industry. The Pulselite connects
to the existing light (landing, taxi, recognition, etc.) of
your aircraft. By alternately pulsing these lights, aircraft’s
recognition is greatly enhanced. Along with increased
safety, lamp life is extended as well. Additionally, because
of the lower operating temperatures, the life of lens
covers are also extended. Testing by the US Department
of Agriculture has shown that birds notice vehicles with
pulsing lights quicker than those with steady lights. The
product is used by more than 250 major corporations
in the United States and installed on more than 5,000
aircraft and rotorcraft worldwide. Pulselites are factory
options with British Aerospace, Falcon Jet, Gulfstream,
Cessna and Sikorsky. The FAA has installed Pulselite units
on their entire fleet of aircraft.
Premier Aviation Overhaul Center Inc.
3750 Chemin De L’Aeroport
Trois-Rivieres, QC G9A 5E1
(905) 772-6561
www.premieraviation.ca
RAA Representative: Dennis De Gonzague, Director of Sales
(905) 772-6561
ddegonzague@premieraviation.ca
Premier Aviation Overhaul Center Inc. is an Airframe
Maintenance/Modification/Overhaul/Re-Finishing Center.
We provide leading edge, top quality, technical services to
the airline industry in support of narrowbody and regional
jet aircraft, as well as select turboprops. Premier offers a
wide range of heavy check support including: inspection,
maintenance, avionics, structural repairs, composite, machining,
welding and complete interior and exterior refinishing
services. Conveniently located at the Trois-Rivieres
Airport in Quebec. Premier’s clientele are quality and
efficient-minded organizations that demand the best value
service in support of their fleets. Please visit our website to
obtain a brief insight into the company whose reputation
flies high with the customers we serve.
Professional Aircraft Accessories, Inc.
7035 Center Lane
Titusville, FL 32780
(321) 863-4894
Fax: (321) 269-0935
www.gopaa.com
RAA Repesentative: Jeff Robbins
(321) 863-4894
jrobbins@gopaa.com
Professional Aircraft Accessories, Inc., (PAA), A Greenwich
AeroGroup Company, is a licensed FAA 145 repair station
that is well known throughout the aviation world as a
premier landing gear repair and overhaul facility. PAA
has class ratings other than Limited Airframe which
includes an extensive list of landing gear capabilities. PAA
also holds Accessories Class 1,2,3,4, Radio Class 1,2,3,
Instrument Class 1,2,3, and Limited NDI.
Saint-Gobain Performance Plastics
335 North Diamond Street
Ravenna, OH 44266
(330) 296-9948
Fax: (330) 296-7955
www.radome.com
RAA Representative: Patrice Lallement
(330) 296-9948
Patrice.lallement@saint-gobain.com
Established for over 50 years in Ravenna, OH, Saint-
Gobain Flight Structures is a world leader for high
performance composites including airborne radomes and
secondary structures. We design to specification, test,
certify, manufacture, and repair. Our repair capabilities go
beyond the products we have developed.
Skyservice Business Aviation
6120 Midfield Road
Mississauga, Ontario L5P 1B1
(905) 678-5657
Fax: (905) 673-8343
www.skyservicebas.com
RAA Representative: Mark Rinaldi
(905) 678-5657
mark_rinaldi@skyservicebas.com
In 1986, Skyservice was incorporated in order to serve
the needs of the aviation community. Over the past 21
years, Skyservice has become the primary reference for
business and regional aviation services. With award winning
FBO and maintenance facilities in Montreal, Toronto
and Calgary, Skyservice has taken a large focus on regional
aircraft maintenance with its over 300 employees,
as well as 300,000square feet of state-of-the-art hangar
and maintenance facilities to support regional aircraft
operators. Skyservice Aviation is currently one of the largest
aviation companies in Canada including maintenance,
charter, aircraft management, FBO and air ambulance
services. The overall strategy of Skyservice is based on
setting the highest standards of quality in the industry for
which the company has now become known.
Soundair Aviation Services
1826 Bickford Avenue
Snohomish, WA 98290
(360) 453-2300
Fax: (360) 453-2301
www.soundair.aero
RAA Representative: Kathy Trujillo
Kathyt@soundair.com
Since 1993, Soundair Repair Group, LLC has been specializing
in the repair, overhaul of aircraft flight deck windows
chapter and galley inserts. Each production area has been
specifically designed for their product types. Those areas
include the cockpit windows, coffee makers, ovens, various
accessories, and water/waste systems.
Standard Aero
1524 West 14th St., Suite 110
Tempe, AZ 85281
(480) 377-3100
Fax: (480) 377-3106
www.standardaero.com
RAA Representative: Ian Smart
(204) 987-8860
info@standardaero.com
StandardAero specializes in engine maintenance, repair
and overhaul, and services that include airframe, interior
refurbishments and paint for business aviation, air transport,
and military aircraft. The company has a network
of 12 facilities in the US, Canada, Europe, Singapore
and Australia, with an additional 14 regional service and
support locations.
STG Aerospace, Inc.
6043 NW 167th Street, Suite A-14
Miami, FL 33015
(305) 828-9811
Fax: (305) 828-2939
www.stgaerospace.com
RAA Representative: Vickie Baldassarre, Marketing and
Sales Administrator
(305) 828-9811
vb@stgaerospace.com
STG Aerospace manufactures innovative emergency
lighting products for all aircraft types. STG developed,
patented and certified the first Photoluminescent system
for passenger aircraft, called SafTGlo. In addition to SafT-
Glo, STG has developed a NexGen Wireless Emergency
Primary Power System (WEPPS) which is a radically new
application of current technologies for managing and
powering emergency lighting systems, with a built-in
wireless monitoring and diagnostic capability. It gives
airlines: A ‘fit for life’ solution for battery modules that
needs no charging and no scheduled maintenance -
ever! - A means of performing daily checks on the whole
emergency lighting system in under 10 seconds via a
sophisticated wireless status monitoring and display
panel. - A system that saves time and money by virtually
eliminating through-life costs of traditional emergency
lighting power systems.
RAA 2011 Annual Report 69
Associate Member Directory

Associate Member Directory
Component Manufacturers/Repair/
Overhaul/Modification/
Sales and Services (cont’d)
Texas Air Composites
102 Ezell Drive
Desoto, TX 75115
(972) 709-2866
Fax: (972) 709-2979
www.TexasAirComposites.com
RAA Representative: Brady McGuinness
(972) 709-2866
bmcguinness@texasaircomposites.com
Texas Air Composites is a domestic 145 repair station
with a Limited Airframe, Limited Powerplant and a Limited
Specialized Service Rating certificate #T42R821Y. Our
primary goal is to provide structural support for composites,
metal, metal-to-metal, metal to honeycomb, solid
laminated structures and welded structures.
The NORDAM Group
11200 E. Pine
Tulsa, OK 74116
(972) 839-9738
Fax: (972) 869-0982
www.nordam.com
RAA Representative: Michael C. Douget
(972) 839-9738
mdouget@nordam.com
NORDAM repairs and overhauls flight control surfaces,
cowlings, radomes, thrust reverser and related aero-structures,
including metal-to-metal and advanced composite
bonding. Additionally, NORDAM offers FAA/PMA cabin
windows and NORSTAR transparencies for CRJ, ERJ, ATR,
Dash 8 and other various regional jets and turboprop
aircraft, which significantly outperform OEM lenses.
Thrust-Tech Aviation, Inc.
6701B NW 12th Avenue
Fort Lauderdale, FL. 33309
(954) 984-0450
Fax: (954) 984-0290
www.thrusttech.com
RAA Representative: Sam Roszel
(954) 984-0450
sroszel@thrusttech.com
FAA (OTBR527K)& EASA (145.5270) certified component
overhaul & repair station. Specializing in ignition exciters,
hydraulic pumps, pneumatic valves, fuel boost pumps,
actuators, starters & generators.
Timken
3110 N. Oakland
Mesa, AZ 85215
(714) 721-8341
Fax: (714) 484-2448
www.timken.com
Timken Aftermarket Solutions keeps your aircraft flying!
Our capabilities include quality replacement parts, part
repairs; bearing repair; engine and accessory overhaul;
hot section and field service support. We also have rental
engines available to avoid aircraft downtime. Our FAA
approval includes all model PT6A engines and we are ISO
9001:2000 certified.
70
Triumph Group, Inc.
115 Centennial Drive
Hot Springs, AR 71913
(501) 262-1555
Fax: (501) 262-1444
www.triumphgroup.com
RAA Representative: April Harper
(501) 262-1555
aharper@triumphgroup.com
Triumph Group, Inc. is a global leader in supplying
and overhauling aerospace and industrial gas turbine
systems and components. Operating in 44 locations,
Triumph designs, engineers, manufactures, repairs and
overhauls aircraft and gas turbine engine components,
subassemblies and systems. A wide variety of products
and services are offered through two operating groups:
Triumph Aftermarket Services Group.
The Company’s diversification, coupled with ever
broadening product offerings, allows it to respond to the
changing needs of its customers and the marketplace.
Triumph is ideally and uniquely positioned as one of the
few companies worldwide that can offer a total solution
of products, services and systems to the largest aerospace
and airline companies in the industry.
Turbine Controls Inc.- TCI
5 Old Windsor Rd.
Bloomfield, CT 06002
(860) 242-0448
Fax: (860) 761-7591
www.tcimro.com
RAA Representative:
Dave Tetreault, VP- Sales & Marketing
(860) 761-7533
dtetreault@tcimro.com
TCI is an FAA approved repair station focused on the
overhaul and repair of components and accessories
for commercial, military, industrial and airframe
applications. Our accessory capabilities include fuel, oil
and pneumatic applications in addition to sub-assembly
component repair. Our component repair capabilities
include machining, grinding, plasma, welding, shot
peening, painting, blasting and non-destructive testing
for both rotating and static engine components. TCI’s
unique combination of both accessory and engine
component repair provides customers with a unique
one stop alternative to fulfill many of their maintenance
requirements. At TCI, we continually raise the bar
to satisfy our customers by developing cost effective
maintenance solutions through continuous improvement.
VAS Aero Services LLC
645 Park of Commerce Way
Boca Raton, FL 33487
(289) 239-8390
Fax: (732) 352-6818
www.vas.aero
RAA Representative: Tony Daponte
(289) 239-8390
tony.daponte@vas.aero
VAS Aero Services LLC is a leading provider of
aftermarket services in the aviation industry. We offer a
wide range of services, based on our competence in asset
management, logistics, and leasing of aircraft engines,
as well as engine and aircraft components. Our regional
products include a full line of CRJ, ERJ, Dash 8, and
EMB120 rotables for sale, exchange or lease. VAS Aero
Services is the exclusive distributor of surplus inventory
parts for Boeing and has distribution agreements in place
with Embraer, Bombardier, Hamilton Sundstrand and GE
for current product lines.
Vector Aerospace
800 Aerospace Boulevard
Hangar 8
Slemon Park, PEI C0B 2A0
(902) 436-1333
Fax: (902) 436-0070
www.vectoraerospace.com
RAA Representative:
Jeff Holdridge, Director-Commercial Fixed Wing Engine Sales
(610) 559-2191
jeff.holdridge@vectoraerospace.com
Vector is a global independent provider of aviation maintenance,
repair and overhaul services. Through facilities
in Canada, the US, the UK and Africa it provides services
to commercial and military customers for various types
of gas turbine engines, components and helicopter airframes.
Principal operations include Vector Aerospace
Engine Services-Atlantic, Vector Aerospace Engine
Services-UK, Vector Aerospace Helicopter Services-North
America, Vector Aerospace Helicopter Services-UK and
Pathix ASP. Vector also provides information technology
solutions to an international customer base. Vector
employs approximately 2,500 employees. A complete
overview of Vector’s capabilities can be viewed at www.
vectoraerospace.com
Woodward
One Woodward Way
Rockton, IL 61072-0405
(815) 624-1373
Fax: (815) 624-6765
www.woodward.com
RAA Representative: Tony Dzik
adzik@woodward.com
Woodward developed the first successful propeller governor
in 1933. Today, Woodward Aircraft Engine Systems
manufactures and services fuel delivery system products
and engine speed controls for turbofan, turboprop, and
reciprocating engines. These products include fuel controls,
fuel nozzles, special purpose valves and actuators,
propeller governors, and synchronizers synchrophasers.
Woodward works directly with all customers, including
OEM’s, aircraft operators, and certified repair stations.
Zodiac Services Americas
6734 Valjean Avenue
Van Nuys, CA 91406
(818) 435-0938
Fax: (818) 435-0988
www.zodiac.com
RAA Representative: Jim Wright, Director-Sales &
Marketing
(678) 228-8193
Jim.Wright@zodiacaerospace.com
Zodiac Services Americas provides spares distribution,
technical support and repair/overhaul services for all
Zodiac OEM’s. Zodiac Services OEM family includes Intertechnique,
ECE, Avox Systems, IDD Aerospace, Aerazur,
Air Cruisers, In-Lhc, Precilec, Sicma Aero Seat, Weber Aircraft,
In-Flex, Monogram Systems and Icore International.
RAA 2011 Annual Report

Consulting Services
Accommodations Plus International (API)
1200 Rte. 109
Lindenhurst, NY 11757
(516) 307-3015
Fax: (516) 797-9653
www.apihotels.com
RAA Representative: Rob Miller
(952) 473-0052
robert.miller@apihotels.com
Accommodations Plus International (API) was founded in
1984 on the principles of integrity and professionalism
as a solution provider to the airline industry specializing
in the handling of hotel accommodations for airline
crews as well as business and leisure travel. As a full
service travel management company, API includes a suite
of technology solutions that streamline the process of
securing accommodations. These systems include a comprehensive
end-to-end management of the airline crew
travel room bookings with centralized billing and reconciliation;
crew information and feedback solution enhancing
the experience of the crew members and providing
airline management with full reporting on all activity for
the crew hotels; an online booking capability with instant
confirmation of airline crew and other preferred rates
for business and leisure travel. API’s transparent pricing
model and advanced suite of solutions offer our airline
clients an optimized solution that will simplify operations
and result in considerable savings.
Aeroxchange
5221 N. O’Connor Blvd
Suite 800
Irving, TX 75039
(972) 556-8594
Fax: (972) 869-5048
www.aeroxchange.com
RAA Representative: Chiqueta Edberson
(972) 556-8517
chiqueta.edberson@aeroxchange.com
Aeroxchange is a neutral, e-commerce platform that
provides innovative solutions to maximize efficiency
across the complex global supply chain. As the leader
in aviation supply chain solutions, Aeroxchange is fast
becoming the preferred portal for procurement and
sourcing professionals worldwide. With a single connection
to Aeroxchange, your organization can quickly and
cost-effectively link to industry trading partners without
requiring them to change their internal systems or processes.
This eliminates the need to manage numerous
and cumbersome traditional one-to-one EDI solutions to
support the order transaction lifecycle.
Comply 365
13979 Willowbrook Road
Roscoe, IL 61073
(815) 525-1100
www.comply365.com
RAA Representative: Kerry Frank, President
(815) 525-1101
kfrank@bitsaero.com
Balanced IT Solutions (BITS), a Rockford, IL area software
company, has more than 50 years of staff experience in
aviation, compliance, software development and homeland
security. BITS’ Software as a Service (SaaS) product
Comply365 allows multiple departments within a company
to track compliance with any type of documentation
or training. Comply365 will work in many industries,
including aviation and aerospace. For more information,
call 815-525-1100 or go to www.comply365.com
Emerald Media
1702 Raleigh Hill Road
Vienna, VA 22182
(703) 716-0503
Fax: (703) 716-0003
www.emeraldmediaus.com
RAA Representative: Kelly Murphy
Kelly@emeraldmediaus.com
Emerald Media specializes in media/public relations and
editorial services for the air transport industry. With offices
in the US, UK and Australia, Emerald Media offers clients
worldwide opportunities to publicize their products and
services. The company also publishes RAA’s magazine,
Regional Horizons and the RAA Annual Report.
Hotel Connections Ltd.
444 Park Avenue South
New York, NY 10016
(212) 7791500
Fax: (212) 679-1313
www.hotelconnections.com
RAA Representative: Ken Shanley
(212) 779-1500
ken@hotelconnections.com
Hotel Connections works with over 60 crews on a global
basis. We assist them in a variety of ways from crew
accommodations, expense management, service and
customer satisfaction analysis and strategy planning.
Because of our strong purchasing power around the
world, we are able to obtain very special negotiated rates
loaded into booking engine “”Book Direct”” to assist
our customers on their individual travel needs. We also
work in the markets of distress passenger business; emergency
relocation; and private aviation. This same business
model is allowing us to branch out into our key markets
for our future growth and development. We would value
the opportunity to be a member of your organization.
The Lundie Group
1363 Mistletoe Ridge Place, NW
Concord, NC 28027
(704) 784-5862
Fax: (704) 784-8319
RAA Representative: Diana Lundie
dlundie@aol.com
The Lundie Group, Inc. provides event planning management
services to several aviation clients including the Regional
Airline Association. As a full service provider of convention
and trade show services, we can provide assistance
in planning small Board of Directors meetings to executive
conferences or trade shows. A few of our services include:
Hotel & Facility negotiations; Food & Beverage Coordination;
Special Event & Entertainment Arrangements.
RAA Drug and Alcohol Testing Consortium
2025 M Street, NW Suite 800
Washington, DC 20036
(202) 367-2409
Fax: (202) 367-2170
RAA Representative: Liam Connolly
connolly@raa.org
RAA Consortium offers a wide range of services designed
specifically to meet the requirements established by the US
Department of Transportation. The core services include
random pool selection, drug and alcohol collection, laboratory
testing and Medical Review Officer services. FirstLab
is our third party administrator providing these services at a
discount to participants. The Consortium offers additional
services ranging from supervisor training to Federal Aviation
Administration audit support. All of these services are
designed by RAA to meet the needs of the regional airline
industry’s airlines and maintenance support organizations.
Skyplan Services, Ltd.
7777 10th St. NE
Suite 104
Calgary, Alberta T2E-8X2
(800) 661-9189
Fax: (403) 275-3911
www.skyplan.com
RAA Representative: David Pallavicini, USA Manager-
Sales, Service & Marketing
(650) 692-3003
dpallavicini@skyplan.com
Skyplan Services Ltd. has been a leading provider of quality
flight operations automation and support solutions to airlines,
corporate aircraft operators, government flight operations,
and aircraft ferry companies for over 26 years. Our services
have been built around the support of the airline community
with a special focus on intense hi-density short range regional
operations. Our major services include computer flight planning
– both online or via Skyplan operations staff, real time
– worldwide weather reporting including graphics, NOTAM
services, diplomatic services, 24 hour dispatch support, fuel
and ground handling arrangements. Our main offices are
located in Calgary, Canada and Sharjah, UAE, with support
facilities in the US.
UBM Aviation - OAG
National Press Building
529 14th St NW Suite 1270
Washington, DC 20045
(202) 355-1166
Fax: (202) 355-1149
www.oag.com
RAA Representative: Mark Raggio
mark.raggio@ubmaviation.com
UBM Aviation, which includes the products of OAG and
ASM (Airport Strategy & Marketing) is the global leader
in aviation consultancy, data and market intelligence.
OAG is the provider of specialist aviation suite of data
solutions supporting mission critical systems and projects
spanning the global aviation marketplace. ASM is the
world’s leading air service development consultancy, providing
airports with all the necessary tools and resource
to help deliver new air services.
See our advertisement page 80.
Weather Services International (WSI)
400 Minuteman Road
Andover, MA 01810
(978) 983-6300
Fax: (978) 983-6400
www.wsi.com
RAA Representative: Andrew Chi, Director, Global Sales
(978) 983-6694
achi@wsi.com
Without a crystal clear picture of what’s happening in
the skies and on the ground, keeping airline operations
running smoothly and efficiently is virtually impossible.
To deliver this critical insight, WSI offers the most comprehensive
and advanced library of aviation weather
products for pilots and operations personnel on the
market today.
WSI Corporation is the world’s leading provider of
proactive operations management solutions for the aviation
industry. WSI has you covered from pre-flight to
touchdown with WSI Fusion, WSI Hubcast, WSI Pilotbrief
and WSI InFlight weather briefing systems.
RAA 2011 Annual Report 71
Associate Member Directory

Associate Member Directory
Consulting Services (cont’d)
Wildflower Aviation, Inc.
PO Box 755
Colleyville, TX 76034-0755
(972) 989-3213
www.wildfloweraviation.com
RAA Representative:
Perry Ryznar, President
(972) 989-3213
perry.ryznar@wildfloweraviation.com
A technical consulting company which provides owners/
airlines support with the following: MRO/vendor facility
audits; maintenance & vendor contract reviews; technical
representation; acquisition & lease returns; aircraft inspections;
fleet maintenance reviews; maintenance program
reviews; maintenance cost forecasting & budgeting.
XCELAR
5 Mill Road
Hopkins, MN 55305
(612) 991-3648
www.xcelar.com
RAA Representative:
Cheri Haynes, Director-Quality Management Systems
(612) 991-3648
cheri.haynes@xcelar.com
XCELAR provides the aviation industry with resources
for managing its ever-changing landscape. Technology
advances, regulatory changes, and emerging programs
will continue to challenge us throughout the 21st century.
XCELAR meets these challenges with programs and
technology that focus on operational success and true
ROI for its customers. Advanced Qualification Program at
XCELAR is just one example of what XCELAR can do for
you. The XCELAR AQP Design Advantage: critical analysis,
proven design experience, regulatory accuracy, an in
depth understanding of AQP implementation and operations,
management, technology, and operational input,
and approval assurance. The end result: a customized
AQP that works. Please contact Cheri Haynes at cheri.
haynes@xcelar.com or 612-991-3648 for details.
Distributors
Aero Quality Sales
47 Harbor View
Stamford, CT 06902-5913
(203) 351-8500
Fax: (203) 351-8555
RAA Representative: John Downey
jdowney@poboxes.com
Aero Quality Sales is a leading distributor of nickel cadmium
and acid aircraft batteries. Our company carries a multi-million
dollar inventory to satisfy all customer requirements. In
addition to batteries, we also supply state-of-the-art battery
service equipment and ground support equipment.
Aerospace Products International, Inc.
3778 Distriplex Drive North
Memphis, TN 38118
(972) 247-8001
Fax: (972) 247-1615
www.apiworldwide.com
RAA Representative: Wade Wallace, Airlines Sales
(972) 247-8001
wwallace@apiworldwide.com
API is the leading provider of innovative distribution,
supply chain & MRO services for the aviation industry.
API is OEM-authorized to distribute aircraft parts and
accessories to manufacturers, maintenance providers
72
and operators of some of the most widely used military,
commercial, corporate & general aviation aircraft. API
offers worldwide customer service 24x7x365 through
strategically located distribution centers & partnerships
in USA, Canada, China, Asia Pacific, Australia, Europe,
Middle East and Africa.
Aviall a Boeing Company
PO Box 619048
Dallas, TX 75261-9048
(905) 676-1695
Fax: (905) 676-9046
www.aviall.com
RAA Representative: Bob Groen
(905) 676-1695
bgroen@aviall.com
Aviall is one of the world’s largest providers of new
aviation parts and related aftermarket operations. Aviall
markets and distributes products for more than 230 manufacturers
and offers approximately 2,000,000 catalog
items from 39 customer service centers in North America,
Europe and Asia-Pacific. Aviall also provides maintenance
for aviation batteries, wheels and brakes, as well as hose
assembly, kitting and paint-mixing services. Aviall is a
wholly-owned subsidiary of The Boeing Company.
Aviation Inventory Resources
PO Box 1999
Mansfield, TX 76063
(817) 672-0060
Fax: (817) 672-0064
www.avinvres.com
RAA Representative: Paul Wahlstrom
(817) 672-0060
pwahlstrom@avinvres.com
Aviation Inventory Resources, Inc. provides support for regional
aircraft and spare parts. Our inventory mainly consists
of Saab 340, ATR42/72, Jetstream and Metro aircraft. We
are currently expanding our inventory to include Embraer
and other miscellaneous aircraft parts. Our well-trained
sales staff is available for any questions that you may have,
as well as a 24 hour aog line for your after hours requirements.
With our extensive inventory, we offer competitive
pricing, exchange as well as leasing opportunities.
Baron International Aviation, Inc.
3451 Executive Way
Miramar Park of Commerce
Miramar, FL 33025
(954) 435-3330
Fax: (954) 435-3350
www.baronintl.com
RAA Representative:
Jenny Castillo, Sales and Customer Support
(954) 435-3330
jcastillo@baronintl.com
Regional and commercial aircraft parts supplier. Accredited
supplier under the Airline Suppliers Association 100
under the provisions of FAA AC 00.56. Celebrating 25
years of quality spares support to the aviation industry.
Bayview Aviation
180 Meeting Street
Suite 205
Charleston, SC 29401
(843) 577-2969
Fax: (843) 577-2966
www.bayviewaviation.com
RAA Representative: Douglas Blalock, President
(843) 577-2969
dblalock@bayviewaviation.com
Aftermarket suplier of aircraft components such as avionics,
instrumentation, hydraulics, engines and engine
components, landing gear, apus, lights, navigation, flight
controls, pneumatics, aircraft purchasing and sales
BIAero, LLC
456 Hwy 22 West, Suite 1
Whitehouse Station, NJ 08889
(908) 534-8350
Fax: (908) 534-8355
www.biaero.com
RAA Representative:
Jaime Delia, Sales & Siupply Chain Manager
(908) 534-8350
jaime.delia@biaero.com
BIAero, LLC is an aviation service company whose principal
business is inventory and fleet management planning
and consulting. The leadership team of BIAero has been
active in the redistribution market since its inception
following the deregulation of the aviation industry in
1978. Their former company, Space Age Aviation was
sold in November 1999 to United Technologies/Pratt
&Whitney. In 2004, BIAero, LLC was created in order to
provide a service it saw both necessary and unfulfilled in
the surplus and MRO marketplace. In addition to parts
distribution, BIAero is focused primarily on utilizing its
in-depth knowledge and experience for the benefit of
our customers and clients in a service capacity. We sell
individual engines and as well as engine and airframe
parts to companies of our customer base (2000+) including
airlines, operators, MROs, P&WC designated overhaul
facilities, Honeywell distributors, brokers, governments,
as well as the OEMs themselves. We specialize in the following
engines and airframe parts: PW100, PT6, PW300,
CF700, CJ610, TPE331, TFE731, RR250, LM2500, CRJ,
ATR, Dash 8, EMB 120, Beech 1900D.
C & L Aerospace
1996 Eastman Avenue
Suite 113
Ventura, CA 93003
(805) 654-8860
Fax: (805) 654-8870
www.claerospace.com
RAA Representative: Heather Pruss
(805) 654-8860
heather@claerospace.com
Stocking and supply of aircraft parts specializing in the
Saab 340 aircraft and CT7 and JT8 engines.
DAC International, Inc.
6702 McNeil Drive
Austin, TX 78729
(512) 331-5323
Fax: (512) 331-4516
www.dacint.com
RAA Representative: Julie Westcott
(949) 498-4866
jwestcott@dacint.com
DAC International, a Greenwich AeroGroup Company, is
located in Austin, TX and offers avionics and test equipment
solutions for general aviation, airline, rotor wing,
special mission and military aircraft operators as well as
modification centers and manufacturers worldwide. DAC
manufactures GEN-X and GENESYS EFB Systems. DAC is
also a distributor for Universal Avionic products, Heads-
Up Technology, Demo Systems, Litef and others.
RAA 2011 Annual Report

Global Parts, Inc.
901 Industrial Road
Augusta, KS 67010
(316) 733-9240
Fax: (316) 462-0500
www.globalparts.aero
RAA Representative: Malissa Nesmith
(316) 733-9240
malissa@globalparts.us
Established in 2003, bringing 32 combined years of experience
in the aviation industry. Offering great prices on all
Beechcraft lines: King Air, Premier, Bonanza, Hawker, Baron.
Leading Premier/Hawker spares distributors. Serving customers
and vendors as buying and purchasing agents. Over
60,000 line items in stock. Package pricing available. Email
sales@globalparts.us for price quotes. Fast response to RFQ
(Request for Quotes). Leader in aviation spares distribution.
In the Air Capital of the World. Same day shipping on most
parts. OEM certs and/or FAA 8130-3 provided with most
parts. Approved vendor for Hawker Beechcraft Corporation.
Interturbine Aviation Logistics
2617 N Great Southwest Parkway
Suite 200
Grand Prairie, TX 75050
(817) 633-8377
Fax: (817) 633-5672
www.interturbine.com
RAA Representative: Andrew Palasek, Sales Manager
(817) 633-8377
andrew.palasek@interturbine.com
Interturbine Aviation Logistics (ITL) is recognized around
the world as an approved supplier of consumable
materials (chemicals), composites, raw/semi-finished
materials and standard hardware to the aerospace
industry and airlines. Interturbines’ innovative material
service support concept provides a One Stop Source
for immediate supply on call; supplying aerospace
manufacturers, maintenance centers, airlines and high
tech industries alike. Airbus, ATR, Dornier, Embraer,
Eurocopter and Pilatus have appointed Interturbine as
their approved fleet support distributor, because of the
high service attitude of its staff, fast response, global
presence and worldwide material handling capability.
Interturbine also supports requirements for other
airframes, i.e. Boeing (McDonnell Douglas), Bombardier,
BAe, Dassault, and other major and smaller airframes.
Jamaica Bearing Group
1700 Jericho Turnpike
New Hyde PArk, NY 11040
(516) 326-1350
Fax: (516) 326-2045
www.jamaicabearings.com
RAA Representative: Dale A. Swanson
(516) 326-1350
dswanson@jamaicabearings.com
To reflect its growth and diversification, Jamaica Bearings
has announced a master brand strategy that promotes
the familiar “”Jamaica”” name as a global corporate asset
and brings together its affiliated companies, Jamaica
Miniature Bearings, Jamaica Aerospace and Cambridge
Manufacturing as the ”Jamaica Bearings Group.” The
cornerstone of this strategy is the release of a new corporate
website www.jamaicabearingsgroup.com which
not only offers our customers detailed information about
the entire group’s products, services and links to our
suppliers, but includes improved e-commerce capabilities
allowing them to shop, place orders and track shipments
on line. In addition the company also released a new
“”Group”” Logo and Brochure.
JDA Aviation Technology Solutions
4720 Montgomery Lane
Suite 950
Bethesda, MD 20814
(202) 244-5540
Fax: (202) 244-5542
www.jdasolutions.aero
RAA Representative: Mike Rioux
(301) 941-1460x140
mrioux@jdasolutions.aero
JDA is a premier aviation solutions company offering
a wide range of advanced products and technical
consulting services for the domestic and international
civil aviation markets. JDA’s leaders have extensive
backgrounds in the field of civil aviation, having served
previously at the highest executive levels of the Federal
Aviation Administration and the National Transportation
Safety Board. We have products for airports land and
airside, safety, and communications products; and
new solutions in both ground support equipment and
airborne products. We market the latest technologies
and unique proprietary products.
KAPCO
3120 E Enterprise Street
Brea, CA 92821
(801) 430-0061
www.kapcoaero.com
RAA Representative: Scott Joynt
(801) 430-0061
scottj@kapcoaero.com
As a leader for more than 35 years in aerospace supply
chain management, KAPCO has been a model of
reliability. We provide a wide range of high quality FAA
approved parts which include: machined components
and assemblies, electrical connectors and components,
seals, clamps and couplings to the OEMs commercial
aviation, aircraft operators, various government agencies
and third party repair stations throughout the world.
KAPCO has been a Boeing Licensee for over 25 years.
It is currently licensed for over 30,000 part numbers
relative to landing gear, actuation, hydraulics, airframe,
flight control and interiors. In addition to our own line of
carefully fabricated aircraft components, KAPCO is a top
tier distributor for more than 70 other manufacturers.
We have sales representatives on six continents, and
our warehouses are strategically located throughout the
world. We maintain over $80 million worth of inventory
in more than 220,000 sq. ft. of space to ensure that you
have the parts you need, in stock and ready to deliver.
Machida, Inc.
40 Ramland Road South
Suite 1
Orangeburg, NY 10962
(845) 365-0600 ext. 3080
Fax: (845) 365-0620
www.machidascope.com
RAA Representative: Jitu Patel
(845) 365-0600
jpatel@machidascope.com
Machida offers a complete line of quality flexible borescopes
designed for engine inspections. With insertion
tube lengths from one to 20 feet & diameters that range
from 0.6mm to 11mm, Machida can accommodate most
any inspection. The ability to adapt the borescope to
video system is also an option. Many airline industries
are currently using our standard and custom designed
Machida borescope.
Magellan Aircraft Services
2345 B Township Road
Charlotte, NC 28273
(704) 504-9204
www.magellangroup.net
RAA Representative:
William J. Polyi | Tricia Allen
(704) 504-9204
bill.polyi@magellangroup.net
The Magellan Group provides integrated aftermarket
aviation support services to the global airline industry.
We sell, lease, and manage aircraft, engines, and spare
parts to over 250 customers in 50 countries. Our focus is
the support of CRJ100/200 parts, Dash 8-100/200/300,
EMB120 and ATR42/72 parts support as well as PW118/
A/B, PW120/121, PW123, CF34-3A1/3B1 and PW127/E/F
engine types. Our mission is to build one customer at a
time by providing excellent customer service and assisting
in solving our customer’s problems in an efficient manner.
We have put together a highly experienced team that
understands the needs of our customers. We take pride
in the quality of our service and also in our prices. Due
to calculated investments and choosing top notch repair
vendors, we are able to provide a high quality product
at a competitive price. Our staff is easy to work with and
highly enjoy the business. We have recently relocated to
Charlotte, NC and now occupy our new 40,000 square
foot facility.
See our advertisement page 26.
NTE Aviation Ltd.
1800 Waters Ridge Drive
Lewisville, TX 75057
(972) 353-3933
Fax: (972) 436-7173
www.nteaviation.com
RAA Representative: Tom Villani
(972) 353-3933
tom@nteaviation.com
NTE Aviation Ltd., located in Lewisville, TX provides
serviceable engines and engine material for Pratt &
Whitney Canada, PW100, PT6, JT15D, as well as, CF34,
AE3007, CFM56, CF6, V2500 and various APUs.
Sabre Airline Solutions
1 East Kirkwood Blvd
Southlake, TX 76092
(682) 605-4636
Fax: (682) 605-3920
www.sabre.com
RAA Representative: Dave Roberts
dave.roberts@sabre.com
Sabre Inc. is a developer and publisher of information
systems for regional, national, and international carriers.
This PC-based product suite includes Windows-based
systems for flight schedule development (PCAirFlite),
crew planning (CrewPlan), crew qualifications & training
records (CrewQual), crew management (CrewTrac), operations
control (FliteTrac), flight planning/dispatch (EAGLE),
maintenance control (MxControl), and training scheduling
CrewClass). The firm supports over 250 product installations
at close to 100 airlines worldwide. These products
are supported by a customer support staff consisting of
eighteen airline-trained individuals who incorporate over
250 years of prior air carrier experience, formal aviation
training, and Sabre tenure. Their expertise is available
around-the-clock to assist carriers in making the most
effective use of Sabre software products. The firm’s Customer
Support and Training Center in Scottsdale, AZ provides
extensive pre-installation and post-implementation
training courses.
RAA 2011 Annual Report 73
Associate Member Directory

Associate Member Directory
Distributors (cont’d)
SATAIR USA, Inc.
3993 Tradeport Boulevard
Atlanta, GA 30354
(404) 675-6333
Fax: (404) 675-6311
www.satair.com
RAA Representative: John Ridings
(404) 675-6333
jri@satair.com
Satair is a global distributor of factory-new parts,
components and services. Offices in Atlanta,
Copenhagen, Singapore, and Beijing with 40+ years of
aviation experience. 24/7 AOG service and SPEC2000
capabilities. Authorized distributors for B/E Aerospace,
Pall Filtration, Eaton & Honeywell Electrical components
as well as several other leading manufacturers.
Saywell International Inc.
USA branch of Saywell International Ltd
3700 North 29th Avenue, Unit 101
Hollywood, FL 33020-1006
(954) 920-9797
Fax: (954) 920-2353
www.saywell.us
RAA Representative: Marcus Keane
(954) 920-9797
marcus@saywell.us
Saywell international Inc. is the North American branch of
Saywell international Ltd, UK. We are located 5 minutes
from Fort Lauderdale International Airport. We support
most major and regional airlines, as well as general aviation
customers in North, South and Central America,
Canada, the Caribbean, South Africa, Australia and the
Pacific. Saywell International Inc. boasts a 15,000 sq ft,
climate controlled; warehouse and our hours of business
are from 8am to 6pm M-F with AOG service 24/7. Communication
can be English or Spanish. Accreditation is
to ISO9001:2000 standards.All parts can be quoted and
shipped from Florida with up to 35K line items with in the
same day and any item in the UK warehouse within 3 days
of order. We support aircraft: all Airbus; Boeing 737-200-
400; BAe 146; Bombardier Dash 8, Dash 6 Twin Otter; CRJ
(consumables); ATR42-72; EMB120 and ERJ (consumables);
Saab 340: Shorts; Fokker F50,F28 F100; Britten Norman;
Dornier 228; Jetstream. Product that we stock and distribute:
bearing; wheels & brakes, engine+seat+flight controls
cables; hoses/clamps/ducting; lamps; antenna/pilot tubes/
discharges; filters/ozone converters; lead acid batteries;
carbon brushes; repairs-Authorized distributor and repair
management for All Engelhard Ozone Converter with full
manufactures warranty and technical support. (Best prices,
Better turn time and manufactures technology).
STS Aviation Group
4509 SW Port Way
Palm City, FL 34990
(888) 777-2960
Fax: (772) 405-1086
www.sts-cs.com
RAA Representative: Tom Covella
(888) 777-2960
tom.covella@sts-cs.com
STS Aviation Group is a fully integrated turnkey solutions
provider with a common goal. Whether you need a single
aircraft mechanic, a full range of aviation staffing, engineering,
line maintenance or component solutions, we
are available to support you. STS is a recognized leader in
providing A&P staffing services, line maintenance services,
engineering services and component distribution and inventory
management service to the global aviation market.
74
TBM, Inc
6662 Olive Blvd
St. Louis, MO 63130
(314) 721-5590
Fax: (314) 721-4990
www.fsptbm.com
RAA Representative: Kim Heikkila
(314) 721-5590
kheikkila@fsptbm.com
TBM, Inc. is a business that distributes and manufactures
lubricants, greases, chemicals, mil-spec products and
lubricating equipment. TBM also offers adhesives,
coatings and sealants, as well as specialized equipment
to compliment these products. We also manufacture
products for specific needs and applications.
Turbine Engine Resources LLC
2015 McKenzie Dr.
Suite 106
Carrollton, TX 75006
(972) 488-2300
Fax: (972) 488-2324
www.terltd.com
RAA Representative: Robert Schmalholz, VP-Sales
(972) 488-2324
rjs@terltd.com
Turbine Engine Resources redistributes new and used
aircraft engines and parts to maintenance, repair and
overhaul (MRO) facilities, airlines, leasing companies and
other aviation entities. We are dedicated to providing our
customers, on a global basis, with the highest level of integrity
and unyielding support. Engine component sales.
TER purchases new and used engines for disassembly and
maintains an extensive inventory of aircraft engine parts,
modules and accessories. Only FAA approved MROs are
utilized to inspect, tag and repair engine parts, ensuring
the highest level of quality. Consignment sales. TER
engages in the sale of new and used aircraft engines and
parts on a consignment basis on behalf of manufacturers,
repair facilities, airlines and brokers.
Engine sales. TER maintains engines in serviceable
condition for outright sale or exchange.
Vision Aerospace, Inc.
5234 Chesebro Rd . Suite 101
Agoura Hills, CA 91301
(818) 735-8821
Fax: (818) 735-8848
www.visionaero.com
RAA Representative: Lance Huffman
(818) 735-8821
lance@visionaero.com
Vision Aerospace, distributor/worldwide inventory support
specialists carrying a large inventory of expendables/
rotables for the regional airlines. Aircraft Type: Beech
1900, Dash 8, Saab 340, CRJ, ERJ 135/145. Service provided:
new parts, rotable exchanges. Factory overhaul/
repairs, piece parts, flat rate pricing. Parts on the shelf
inventory, superior customer service. Vision Aerospace
has agreements in place with several comapnies and can
offer new product, exchanges and piece parts to support
the regional market.
Worthington Aviation
2995 Lone Oak Circle, Suite 10
Eagan, MN 55121
(651) 994-1600
Fax: (651) 393-3310
www.worthingtonav.com
RAA Representative: Jeff Both
service@worthingtonav.com
Worthington Aviation is a world leader in aircraft
aftermarket services. Specializing in Dash 8Q Series,
ATR42, Saab 340, Boeing and Airbus. Worthington is
comprised of three distinct but synergistic divisions:
Worthington Aviation Parts, Worthington Jet Sales
and IAI Westwind factory authorized, global products
and service support. Worthington’s people, depth of
capabilities and state-of-the art infrastructure and
facilities offer customers unmatched service and support
solutions
W.S. Wilson Corporation
24 Harbor Park Drive
Port Washington, NY 11050
(817) 485-4325
Fax: (516) 621-8656
www.wswilson.com
RAA Representative: Daniel Weed
(817) 485-4325
dweed@wswilson.com
W.S Wilson Corporation is a privately held company
headquartered in Port Washington, NY. We are an authorized
distributor of aircraft bearings and bushings. We
distribute from centers located on three continents near
key metro areas: New York, London, and Singapore.
Wencor
1625 North 1100 West
Springville, UT 84663
(801) 489-2000
Fax: (801) 489-2199
www.wencor.com
RAA Representative: Nathan Dalton
(801) 489-2039
ndalton@wencor.com
Wencor is a proven worldwide channel for FAA approved
aircraft parts serving commercial and business
aviation manufacturing and maintenance. Wencor holds
FAA PMA for parts such as seals, bearings, gears, filters,
and other hardware for power generation, pneumatic,
hydraulic, fuel, and other airframe and engine systems.
Wencor also distributes mil-spec, TSO, OEM, and PMA
parts manufactured by partners BE Aerospace, Eaton
Aerospace, Sargent Aerospace, Greene Tweed, Trelleborg,
Parker Seal, Stratoflex, and other top-tier manufacturers.
Wencor also engineers repairs that are performed
in its Part 145 Repair Station. Wenstock is a proprietary
inventory management system, and Wencor is the largest
kit provider to airlines and 145 repair stations. Visit us at
www.wencor.com or call 801-489-2000 today.
Engine Manufacturers and Sales
GE Aviation
One Neumann Way
Room 242
Cincinnati, OH
(513) 552-2876
www.ge.com
RAA Representative: André Robert
(513) 552-2876
andre.robert@ge.com
GE Aviation, an operating unit of General Electric
Company (NYSE: GE), is a world-leading provider of
commercial and military jet engines and components as
well as integrated digital, electric power, and mechanical
systems for aircraft. GE Aviation also has a global service
network to support these offerings and provides flexible
OnPoint service solutions tailored to meet the needs of the
aviation markets.
RAA 2011 Annual Report

PowerJet
C/O Snecma - Rond Point Rene Ravaud
Réau Moissy-Cramayel
Cedex, 77550
+33 16 059 5233
www.powerjet.aero
RAA Representative: Lucas Aardenburg
(305) 273-4324
lucas.aardenburg@snecma-na.com
PowerJet, founded in July 2004, is a joint venture of
Snecma (SAFRAN Group) of France and NPO Saturn of
Russia. It is in charge of the SaM146 engine program,
including development, production, marketing, sales,
support and services.
Powering the new Sukhoi Superjet100, it is setting the
new standard in regional jet propulsion. Offering an
integrated propulsion system comprising engine, nacelle
and equipment, the SaM146 has been designed to meet
the challenging requirements of the regional airlines.
PowerJet is committed to delivering maximum value to
its customers through a product that strikes a perfect
balance between advanced technologies and proven
experience, combined with a world-class support. In
2009, PowerJet will pass a new step with the beginning
of the SaM146 commercial operations.
Pratt & Whitney Canada Corporation
1000 Marie Victorin
Longueuil, Quebec, J4X 1R5
(450) 647-3937
Fax: (450) 647-3917
www.pwc.ca
RAA Representative: Richard Dussault
richard.dussault@pwc.ca
Pratt & Whitney Canada Corporation (P&WC) is a wholly
owned subsidiary of United Technologies Corporation
and a world leader in turboprop, turbofan and turboshaft
engines having delivered more than 55,000 engines
powering over 21,000 aircraft worldwide. P&WC has
long established itself as a major contributor to the
success of the regional airlines with its PT6A, PW100
and the PW306B engines. Success began with the PT6A
laying a solid foundation for turboprop growth in such
19 passenger turboprops as Raytheon’s 1900D. Early in
the new millennium, the 5000th PW100 was delivered
and today the PW118/120, PW123/124, PW127 and
PW150 Series engines play a leading role in the regional
turboprops’ leadership in operating economics. PW100
engines power more than 80% of modern 30-70
passenger aircraft from ATR, Bombardier, Embraer and
other manufacturers. The PW306B’s entry into service
in the Fairchild 328Jet marked P&WC’s first regional jet
application and activities continue towards delivering a
new “game-changing” PW800 turbofan later this decade
for the next generation airline jets.
Financial Services/Leasing
Macquarie Aviation Capital Limited
Brookfield Place
181 Bay Street, Suite 3100
Toronto, AE M5J 2T3
(416) 607-5036
Fax: (416) 607-5051
www.macquarie.com
RAA Representative: Andrew Moore, VP-Sales &
Marketing - the Americas
(416) 607 5036
andrew.moore@macquarie.com
Macquarie Aviation Capital (“MAC”) is a provider of
specialized aviation equipment lease finance and remarketing
services to the aviation industry. Our wealth
of experience across senior airline, manufacture, maintenance,
leasing and fleet management and in-depth
knowledge of commercial aviation is combined with
proven aviation-finance capabilities. MAC is a subsidiary
of Macquarie Bank Limited, a licensed Australian bank
rated A/Stable/A-1 by Standard and Poor’s, and part of
the Macquarie Group (Macquarie). Macquarie is a global
provider of banking and financial services. Macquarie
is listed on the Australian Stock Exchange and has over
A$317 billion (as of September 30, 2010) in assets under
management including significant investments in commercial
aircraft and engines, airports, fixed base operations
and refueling businesses.
Saab
21300 Ridgetop Circle
Sterling, VA 20166
(703) 406-7308
Fax: (703) 406-7233
www.saabgroup.com
RAA Representative: Paul Bryson
(703) 406-7209
Paul.Bryson@saabgroup.com
Saab Aircraft Leasing (SAL) is a world leader in regional
aircraft leasing and commercial aircraft portfolio management.
SAL is wholly owned by aerospace and defense
specialist Saab AB, one of the largest corporations in
Sweden. Currently, SAL, in conjunction with its support
affiliate (Saab Aircraft of America), manages a portfolio
of 285 Saab 340 and Saab 2000 aircraft. The aircraft
are being operated by some 25 airlines in 13 countries.
Eighty percent (80%) of the portfolio is placed with bluechip
customers, including American Airlines, Northwest
Airlines, SAS group, Aero Mexico group, and many other
of the world’s most distinguished airlines. SAL manages
and remarkets Saab 340 and Saab 2000 aircraft through
an international network of offices in Stockholm; Washington,
DC; and Tokyo. Since its launch in 1983, the Saab
340 has been, and continues to be, the leader in the 30-
to 40-seat class with orders for 459 aircraft, representing
a market share of 33%.
Wings Financial
14985 Glazier Avenue
Apple Valley, MN 55124
(952) 997-8129
Fax: (952) 997-8100
www.wingsfinancial.com
RAA Representative:
Kat Molik, Manager - Business Development - Western
Region
(206) 433-3656 x641
kmolik@wingsfinancial.com
Wings Financial is a member-owned, full-service financial
institution founded in 1938. It is the first credit union in
the country dedicated exclusively to the men and women
who work in air transportation industry. The credit union
serves more than 118,000 members around the world
and has nearly $2 billion in assets. Wings Financial is
known among its membership for great service, superior
financial products with market-leading rates, and 24-
hour convenience.
See our advertisement page 4.
Flight Training/Simulators
CAE
8585 Cote-de-Liesse
Saint Laurent, Quebec H4T IG6
(905) 672-8650
Fax: (514) 734-5682
www.cae.com
RAA Representative: Rudy Toering
(905) 672-8650
toering@cae.com
CAE is a world leader in providing simulation and
modelling technologies and integrated training solutions
for the civil aviation industry and defense forces around
the globe. CAE employs more than 6,500 people at
more than 75 sites and training locations in 20 countries.
We have the largest installed base of civil and military
full-flight simulators and training devices. Through our
global network of 29 civil aviation and military training
centers, we train more than 75,000 crewmembers yearly.
We also offer modelling and simulation software to
various market segments and, through CAE’s professional
services division, we assist customers with a wide range
of simulation-based needs. CAE was founded in 1947
and is headquartered in Canada. With clients in more
than 100 countries, CAE has the broadest global reach
of any simulation and training equipment and services
company on the market.
See our advertisement page 52.
FlightSafety International
Marine Air Terminal-LaGuardia Airport
Flushing, NY 11371
(201) 964-0026
Fax: (201) 939-0346
www.flightsafety.com
RAA Representative: Terry Hibler
Terry.hibler@flightsafety.com
Founded in 1951, FlightSafety International is the world’s
premier professional aviation training company and supplier
of flight simulators, visual systems and displays to
commercial, government and military organizations.
As a factory authorized training provider for the vast
majority of regional and business aircraft manufacturers,
FlightSafety provides more than a million hours of training
each year to pilots, technicians and other aviation professionals
from 154 countries and independent territories.
Many leading airlines around the world rely on Flight-
Safety for professional training services, and flight
simulation equipment. We serve regional aircraft operators
at 19 of our Learning Centers using a fleet of 85 flight
simulators and other advanced technology training devices
for aircraft manufactured by ATR, Bombardier, Embraer,
Fairchild, Jetstream, Hawker Beechcraft and Saab.
FlightSafety has designed and manufactured close to
600 simulators and other advanced technology training
devices since 1978, and operates the world’s largest fleet
of advanced full flight simulators at Learning Centers
and training locations in the US, Canada, France, Japan,
South Africa and the UK.
See our advertisement page 58.
RAA 2011 Annual Report 75
Associate Member Directory

Associate Member Directory
Ground Support Equipment/
Ground Services/Fuel
Aero Express, Inc.
1825-1 SW Market Street
Lee’s Summit, MO 64082
(816) 246-4500
Fax: (816) 246-1452
www.aeroexpress.com
RAA Representative: Gery Flattery
(816) 246-4500
gery@aeroexpress.com
Aero Express sells new and used avionics and instrument test
equipment both for the ramp and bench environment. We
buy, sell, lease and rent these items, including RVSM, Mode.
Clariant Corporation
PO Box 866, 625 E. Catawba Avenue
Mt. Holly, NC 28120
(704) 822-2677
Fax: (704) 822-2193
www.clariant.com
RAA Representative: Brad Biester
(704) 822-2677
brad.biester@clariant.com
Clariant Corporation announces the commercial
production of the new Type IIII aircraft deicing and antiicing
fluid in North America. Safewing MP III 2031 ECO
is a revolutionary one step Type III de-/anti-icing fluid
designed for use on a broad spectrum of aircraft.
See our advertisement page 79.
Cryotech Deicing Technology
6103 Orthoway
Fort Madison, IA 52627
(800) 346-7237
www. cryotech.com
RAA Representative: Gary Gleichman
A world leader in acetate technology, Cryotech manufactures
and markets environmentally compatible acetatebased
highway, commercial and airport runway deicers.
Acetates are considered safe for the environment because
they readily biodegrade and exhibit low toxicity to
vegetation and aquatic life.
Rigid Lifelines
604 Hemlock Rd
Morgantown, PA 19543
(610) 286-7200
Fax: (610) 286-0085
www.rigidlifelines.com
RAA Representative: Michael Evanko, Marketing
Manager
(610) 286-7200
mevanko@spanco.com
SPANCO Rigid Lifelines is an industry-leading
manufacturer of rigid track fall protection systems. The
innovative rigid design of our systems decreases free fall
distance, lessening the chance of workers being injured
during a fall. We offer a full line of system configurations
engineered for aircraft facility applications. System
configurations include permanently installed systems,
as well as portable systems. SPANCO Rigid Lifelines is
also the only manufacturer to provide a traveling bridge
system for hangars that eliminates the possibility of swing
fall hazard, an event that can occur during a fall and
result in costly damage to the side of a plane. All of our
systems utilize easy rolling trolleys that allow employees
to walk unrestrained, and keep the fall protection
overhead at all times. All SPANCO Rigid Lifelines systems
are engineered to the current ANSI and OSHA standards.
76
Tronair
1740 Eber Rd.
Holland, OH 43528
(419) 866-6301
Fax: (419) 867-0634
www.tronair.com
RAA Representative:
Dan O’Neill, Airline Sales Manager
(419) 720-5861
doneill@tronair.com
Tronair is the global leader for ground support equipment
and is considered by many to be the best in quality and
value. Products include: towbars; electric towbarless
tugs ranging in capacity from 30,000 to 100,000 lbs;
tripod and axle jacks; tail, work and engine stands;
engine slings; compressor washers; hydraulic power
units; ground power units; air start units; ram air turbine
(RAT) test equipment; fluid service units; deicers; lavatory
and potable water service units; air conditioning and
pre conditioned air units; nitrogen and oxygen transport
carts; landing gear service and much more. Tronair’s
quality, value and service create dependable products for
customers worldwide.
World Fuel Services, Inc.
1740 Liberty Street, SE
Salem, OR 97302
(503) 385-0001
Fax: (503) 385-0002
www.wfscorp.com
RAA Representative: Al Ainsworth
aainswor@wfscorp.com
World Fuel Services is a leading global supplier for
aviation and marine fuel and related services.
Unitron LP
10925 Miller Road
Dallas, TX 75238
(214) 340-8600
Fax: (214) 341-2099
www.unitronlp.com
RAA Representative: Ray Beutel, Chairman
(214) 340-8600
lbritain@unitronlp.com
Unitron specializes in the design and manufacture of
solid-state power systems; including 400 Hz, 28 VDC,
270VDC and combination AC-DC ground power units
(GPUs), and 50, 60 or 400 Hz airborne power supplies.
Unitron has been a supplier to the DoD for over 50 years
and continues to develop products to support military
aircraft and systems.
Insurance
JLT Aerospace (North America) Inc.
2300 Dulles Station Boulevard, Suite 230
Herndon, VA 20171
(703) 459-2380
Fax: (703) 459-2381
www.jltservices.com
RAA Representative: Philip Gingell
phil.gingell@jltaerospace.com
JLT Aerospace are international insurance brokers and
risk management consultants. Our client base includes
some of the world’s premier airlines, major helicopter and
aviation companies. Our aviation operations, excellent
market reputation and global network combined with
depth of experience and innovative thinking create a
formidable market presence offering real alternatives
to clients who value individual attention and creative
solutions to their aviation insurance needs.
Starr Aviation
3353 Peachtree Road, NE, Suite 1000
Atlanta, GA 30326
(404) 946-1431
www.cvstarr.com
RAA Representative: Lynn Weaver, Senior VP
(404) 946-1431
lynn.weaver@cvstarco.com
Starr Aviation Agency, Inc. (Starr Aviation), incorporated
in 1961 and a subsidiary of C. V. Starr & Co., Inc., provides
a full spectrum of coverage to commercial and
general aviation, airline product manufacturers, including
airline hull and liability, airport liability, aviation products/
completed operations, space products and aviation workers’
compensation. An insurance underwriting manager
since 1953, the agency is based in Atlanta, GA and has
offices in Scottsdale, AZ, and Santa Barbara, CA. For
more information visit us at www.cvstarr.com.
Legal Services
Crowell & Moring
1001 Pennsylvania Avenue, NW
Washington, DC 20004-2505
(202) 624-2500
Fax: (202) 624-2538
www.crowell.com
RAA Representatives: Bruce Keiner & Lorrie Halloway
rbkeiner@crowell.com lhalloway@crowell.com
Aviation lawyers at Crowell & Moring, a large Washington,
DC law firm with branch offices in Irvine, CA, London and
Brussels, specializes in regulatory, transactional, litigation
and legislative airline matters. They are also experts on business
aircraft transactions. Crowell & Moring aviation lawyers
have substantial experience appearing before DOT, FAA
and other federal agencies on airport access, enforcement,
Essential Air Service, hazardous materials, export control,
postal rates and contracts, antitrust leases, international
aviation and purchases, export control, government contract,
and tax matters affecting airlines and manufacturers.
Lawyers in London and Brussels appear before European
Union aviation, competition and other authorities.
Ford & Harrison
271 Peachtree Street, Suite 1900
Atlanta, GA 30363
www.fordharrison.com
RAA Representative: Tom Kassin
tkassin@fordharrison.com
Ford & Harrison is a law firm specializing in representing
management in the various areas of the law involving
personnel and labor matters, including the Railway Labor
Act, the National Labor Relations Act, the Americans
with Disabilities Act, the Family and Medical Leave
Act, the Age Discrimination in Employment Act, Title
VII of the Civil Rights Act, the Fair Labor Standards
Act (wage-hour law), the Equal Pay Act and state laws
regulating employment. The firm’s practice representing
airlines includes counseling on employment and policies
and practices, handling or representation elections,
arbitrations, contract negotiations, preparation of
affirmative action plans, discrimination charges, wrongful
termination lawsuits and litigation involving these
matters under federal and state laws, and handling of
matters arising under the Federal Aviation Act, including
representation of airlines in regulatory matters before the
FAA and NTSB.
RAA 2011 Annual Report

Littler Mendelson, P.C.
1150 17th St. NW
Suite 900
Washington, DC 20036
(202) 842-3400
Fax: (202) 842-0011
www.littler.com
RAA Representative: Kevin M. Kraham, Shareholder
(202) 423-2404
kkraham@littler.com
Littler Mendelson, with more than 800 attorneys and 50
offices, is the largest US-based law firm exclusively devoted
to representing management in employment and labor law
matters. As the only US member of the Ius Laboris global
alliance, Littler has extensive resources to address the needs
of clients, from navigating employment laws and labor relations
issues to applying corporate policies on a global basis.
Established in 1942, Littler has litigated, mediated and negotiated
some of the most influential employment law cases and
labor contracts on record. For more information about Littler’s
global transportation practice, visit www.littler.com.
Organizations/Colleges/
Universities/Trade Associations
Michigan Institute of Aviation
& Technology (MIAT)
47884 D Street
Belleville, MI 48111
(734) 483-3758
Fax: (734) 483-1449
www.miat.edu
MIAT was founded in 1969 and is housed in a 125,000
square foot facility in Canton, Michigan (formerly at the
Willow Run Airport). MIAT has three divisions, Aviation
Technology Institute, Transportation Dispatch Institute
and Power Technology Institute. Graduates of MIAT are
background checked, drug tested, and receive numerous
certifications prior to graduating.
Paint and Markings
AkzoNobel Aerospace Coatings,
a Division of International Paint, LLC
1 East Water Street
Waukegan, IL 60085
(847) 625-3228
Fax: (847) 625-3332
www.akzonobel.com/aerospace
RAA Representative: Trish Lewis
trish.lewis@akzonobel.com
AkzoNobel Aerospace Coatings is the global leader in
the manufacture, development and supply of coatings
for the civil, general aviation and military markets. With
manufacturing and support centers throughout the
world, AkzoNobel Aerospace Coatings are considered the
experts in their chosen field and provide full product support
and technical advice. AkzoNobel Aerospace is part
of AkzoNobel, the world’s largest coatings manufacturer.
Aviation Exteriors Louisiana, Inc. (AvEx)
1218 Hangar Drive
New Iberia, LA 70560
(337) 365-6646
Fax: (337) 365-6663
www.avexpainting.com
RAA Representative: Paul Lubomirski
(337) 365-6646
paul@avexpainting.com
Aviation Exteriors, Inc. (AvEx) specializes in the exterior depainting
and painting of regional aircraft, as well as the maintenance
associated with it, such as flight control removal,
balancing, and reinstallation, minor sheet metal repairs, minor
composite repairs, and service checks. AvEx also performs
interior change outs and the paint associated with them.
Avion Graphics
27192 Burbank
Foothill Ranch, CA 92610
(949) 472-0438
Fax: (949) 768-3794
www.aviongraphics.com
RAA Representative: Pete Gardikas
(949) 472-0438
pete@aviongraphics.com
Avion Graphics is the source for all of your interior/exterior
placard/stencil needs. All of our markings meet the highest
quality standards, as illustrated by our privileged licensing
agreement and FAA-PMA for all Boeing (BAC) markings. Our
parts are made on the best materials available and always
meet all FAR specifications. Low prices are a given with the
massive volume of material we use as the industry leader.
New or custom markings are quick and easy - our experienced
staff will work with your engineers to tailor each individual
part or entire a/c kit to your specific requirements. Our
art department can even assist in designing special projects
and drawings. We are also one of the only companies approved
to convert 3M’s VS7704, the only exterior decal material
made exclusively for aircraft use. Whatever stencil, decal,
or placard you require Avion Graphics has got you covered!
Dean Baldwin Painting, LP
2395 Bulverde Road, Suite 105
Bulverde, TX 78163
(830) 438-5340
Fax: (830) 438-5345
www.deanbaldwinpainting.com
RAA Representative: Rick Smith, VP- Business Development
(830) 438-5340
ricks@deanbaldwinpainting.com
For over 40 years Dean Baldwin Painting has been providing
expert aircraft refinishing services to the aviation industry.
Our well trained and experienced staff of 180 professionals
provide a broad range of services including, full
aircraft strip and paint, flight control removal, balancing and
re-install, scribe line inspections, aircraft weigh and custom
liveries for VIP and airline customers. The facility, located in
Roswell, New Mexico is an FAA repair station (D5XR212Y)
that includes 165,000 sq. ft. with six temperature-controlled
hangar bays with air filtration systems utilizing two independent
integral waste management systems. During the first
quarter of 2012, Dean Baldwin Painting will begin operating
its second full service facility. The facility, located 65 miles
north of Indianapolis in Peru, IN is currently undergoing
renovations to convert it to a state-of-the-art, strip and
paint facility with two widebody and two narrowbody fully
equipped, temperature controlled, hangar bays. The facility
will accommodate most regional aircraft as well as aircraft
as large as a B747 and B777. For more information please
look us up on the web at www.deanbaldwinpainting.com.
Leading Edge Aviation Services
19301 Campus Drive, Suite 250
Santa Ana, CA 92707
(714) 556-0576
Fax: (714) 556-4023
www.leadingedgecorp.com
RAA Representative: David Patterson, Executive VP
(714) 556-0576
dave@leascorp.com
Headquartered in Santa Ana, CA with facilities across
the United States, Leading Edge Aviation Services, Inc. is
one of the most advanced, commercial aircraft services
companies in the world. Specializing in commercial,
private, and military aircraft painting, the company also
provides a wide range of commercial services, including
fuel system, mod-center support, contract labor, lineturn
maintenance, composite and sheet metal, long and
short term aircraft storage, field audits, fleet assessments,
interior deep cleaning, and strip and painting services to
various branches of the United States Military. For more
information, visit www.LeadingEdgeCorp.com.
Publications
ATP (Aircraft Technical Publishers)
101 South Hill Drive
Brisbane, CA 94005-1203
(415) 330-9500
www.atp.com
RAA Representative: William “Merm” Mermelstein
VP- Sales and Marketing, Compliance and Safety
Solutions
wmermelstein@ATP.com
Penton Media/ Air Transport World
The Blair Building
8380 Colesville Rd, Suite 700
Silver Spring, MD 20910
(301) 650-2420 ext. 116
Fax: (301) 650-2324
www.atwonline.com
RAA Representative: Bill Freeman
bfreeman@penton.com
For 40 years, Air Transport World, the premier airline
industry publication has been read by the world’s
top management of regional, major international and
cargo carriers worldwide. Also served are aerospace
manufacturers of aircraft and engines, financial
executives, government officials who regulate the
worldwide airline industry, plus industry service and
support operations. Air Transport World’s award
winning editorial provides comprehensive coverage
of management, financial, technical, regulatory and
operational issues facing the airline industry worldwide.
Visit our web site www.atwonline.com to see all products
in the ATW Media Group.
Specialized Services
Aerosim Technologies
351 Cliff Road
Burnsville, MN 55337
(952) 894-4694
www.aerosim.com
RAA Representative: Jennifer Montville
(952) 894-4694
jennifer.montville@aerosim.com
Aerosim’s FlightLine concept, featuring simulation based
courseware, lifts the burden of creating and supporting
100% of your ground school training. We deliver a
complete, customized solution for initial, recurrent and
requalification training curriculum. Flightline can be deployed
in the classroom, CBT lab, or via distance learning
(web, CD, USB drive, laptop).
RAA 2011 Annual Report 77
Associate Member Directory

Associate Member Directory
Specialized Services (cont’d)
AeroTurbine Inc.
2323 NW 82nd Ave
Miami, FL 33315
(305) 590-2600
Fax: (305) 717-3568
www.aeroturbine.com
RAA Representative: Casey Terrell
(305) 590-2600
cterrell@aeroturbine.com
AeroTurbine is a wholly owned subsidiary of AerCap, a
world leader in Aircraft leasing with over 300+ aircraft in
its lease portfolio. AeroTurbine provides airframe and engine
material support specializing in all airframe types and
engines. AeroTurbine has Dallas, Miami, and Goodyear,
AZ facilities specializing in engine/aircraft trading, leasing,
aircraft/engine teardowns and material sale. Our regional
products are managed in Dallas with sales staff in Miami.
Bill Thomas Associates, Inc.
25072 Anza Drive
Valencia, CA 91355
(661) 295-4968
Fax: (661) 295-0341
www.BillThomasAssociates.com
RAA Representative: Neil Waldron
(661) 295-4968
Neil.Waldron@eBTA.net
Bill Thomas Associates (BTA) provides protective, reusable
packaging for aircraft components. We specialize in ATA
Spec. 300 Category I and II containers for shipping high
value items. BTA produces UN certified main battery shipping
containers, and the new fire-rated oxygen cylinder
cases for shipping charged O2 cylinders via air. BTA also
produces wheel & bearing protectors, radome shipping
containers, customized brake containers, and maintains
an OEM P/N cross reference database linking over 12,000
Part Numbers to a properly designed reusable container.
Simply contact us with an OEM P/N, the manufacturer’s
name, and a description of the part, and BTA will research
the proper container for your component so your
people can concentrate on running an airline. When you
need to ship a valuable component and want it to arrive
at its destination in working order, put BTA on the case!
See our advertisement page 8.
Cascade Engineering Services, Inc.
6640 185th Ave, NE
Redmond, WA 98052
(425) 895-8617
Fax: (425) 328-1234
www.cascade-eng.com
RAA Representative: Bahman Hadi, Director- Aviation
Division
(425) 895-8617 ext. 517
Bahman.Hadi@cascade-eng.com
Cascade Engineering Services, Inc. was established in
1994 with commitment to provide the best services
available to airlines and high-tech companies worldwide.
Crew Outfitters
4601 Hwy 360 Maildrop 806
Ft. Worth, TX 76155
(817) 354- 4051
Fax: (817) 684-1319
www.crewoutfitters.com
RAA Representative: Shelley Martin
(817) 354- 4051
shelley@crewoutfitters.com
Crew Outfitters is dedicated to serving the airline industry
with exemplary customer service! We cater to airlines of
78
all sizes; the private pilot, the corporate/fractional pilots,
the regional airlines and the large legacy carriers. We
pride ourselves in creating detailed customized airline
programs designed specifically for each of our client’s
needs. We provide uniforms and uniform accessories to
various work groups with the emphasis on the pilot sector.
We also specialize in customized luggage programs.
We can assist you with your company branding process
by adding a wide range of logo merchandise to your
product line. Some of our services include professional
fittings; web based ordering sites and professional account
managers. You will be able to source all of your
needs through us. “We are your One Stop Crew Shop”!
Data Edge Coded Media, Inc.
1906 Arthur Lane
Austin, TX 78704
(512) 415-0892
www.dataedgeaustin.com
RAA Representative: Richard Trocino, President
(512) 415-0892
richard@DataEdgeAustin.com
Air Transportation Software: We offer the most complete
line of web-based software to suit your needs, including
Pilot and Crew Hiring; Air Safety Reporting; Personnel
Files; Training Records; FAA Document Management;
Pilot and Crew Hiring Module. Our hiring system offers a
streamlined and paperless approach to hiring. The candidate
pilot fills out an online questionnaire that includes
work experience, education, licensing, flight hours and
other information. That data is transferred to the Hiring
Office where it is available in the Back Office Recruiting
System. The hiring process proceeds through a workflow
process and the various hiring stages. Once a pilot is
hired, his/her information in transferred to the HR system.
Features of the Pilot and Crew Hiring Module, include:
On Line Pilot Profile, Profile Manager, Paperless Back
Office Workflow Processing, Test Scores, Sponsoring and
Recommendations, Flagging, Licensing and Certifications,
Integration to External HR Systems and PRIA Comp.
Desser Tire & Rubber Co., Inc.
6900 Acco Street
Montebello, CA 90640
(323) 721-4900
Fax: (323) 721-7888
www.desser.com
RAA Representative: Ken Faire
Ken@desser.com
Desser Tire & Rubber Co., Inc., is a franchised aircraft
tire distributor for Goodyear, Michelin, Specialty Tires of
America,Condor, and Aero Classic tire and tube lines.
Our affiliate repair station, Aero Wheel And Brake Service
Corp., Inc.,(CRS U8SR871J) retreads aircraft tires for
regional turboprop and jet transport aircraft, up to 225
mph, and provides wheel and brake service contracts
to corporate and regional airlines. Desser Tire also
distributes B/E Ice Shield pnuematic and propeller boots,
Gill/Concorde batteries, Cee Bailey’s inlet plugs, prop
slings and sun shades, and Rapco fleet support products.
ExxonMobil Corporation
3225 Gallows Road
Fairfax, VA 22037
(703) 846-2150
Fax: (262) 314-3352
www.exxonmobil.com
RAA Representative: Alan L. Suan
alan.l.suan@exxonmobil.com
ExxonMobil’s aviation lubricants have been protecting
aircraft engines since the Wright Brothers made history
with a Mobil oil onboard in 1903. Since that cold December
morning in North Carolina, our products have logged
about 80 billion flight hours worldwide. Today, our
products are flying with many airlines, military services
and executive aircraft fleets. To learn about the features
and benefits of our jet oils, hydraulic oils, greases and
specialty fluids - including Mobil Jet Oil II, which is considered
by many to be the world’s most reliable lubricant
for aircraft-type gas turbine engines, contact your local
ExxonMobil Aviation Lubricants representative or visit
www.exxonmobil.com.
Inventory Locator Service, LLC
8001 Centerview Parkway, Suite 400
Memphis, TN 38018
(781) 721-5545
Fax: (901) 794-1760
www.ilsmart.com
RAA Representative: Brigita Rasys
(781) 721-5545
brasys@ilsmart.com
ILS provides Internet and client-based supply chain
solutions to buy, sell, manage and evaluate aircraft parts,
equipment, and services. With over five billion parts
listed and 60,000 subscriber accesses each business day,
ILSmart.com is the largest and most active e-marketplace
in the aviation industry.
JS Firm
220 Bessemer Rd, Suite 205
Mount Pleasant, PA 15666
(724) 547-6203
Fax: (724) 547-6205
www. jsfirm.com
RAA Representative: Jeff Richards
(724) 547-6203
jeff@jsfirm.com
JSFIRM.COM is a popular aviation jobs board that offers
free resume service to aviation employees and a place for
aviation companies to search resumes and post aviation
jobs. Mission: “Creating Aviation Opportunities”
Kenyon International Emergency Services
15180 Grand Point Drive
Houston, TX 77090
(281) 872-6074
Fax: (281) 872-6086
www.kenyoninternational.com
RAA Representative: Frank A. Ciaccio
(281) 872-6074
ciacciof@kenyoninternational.com
Kenyon is the world’s largest disaster management
company with over 78 years of response experience.
We provide care for the victims of disaster and their
families. Our unique services include mobile morgues,
family assistance programs, call centers, and crisis
communication counsel. Kenyon also provides
experiential based training and planning support.
Lasership
22930 Quicksilver Dr.
Dulles, VA 20166
(703) 761-9030
Fax: (703) 761-3170
www.lasership.com
RAA Representative: Joseph Jarvis
jjarvis@lasership.com
Mission-critical, immediate shipping solutions specializing
in AOG with emphasis on attentive customer service,
strong communication, superior tracking technology
including GPS and RFID at cost effective rates. With 15
offices to serve you, unique transportation solutions
can be designed to deliver extraordinary results to your
RAA 2011 Annual Report

customers and your bottom line. Always a live voice at
877-807-1010.
LodgeX Airline Solutions
10225 Yellow Circle Drive
Minnetonka, MN 55343
(952) 767-6355
Fax: (952) 826-2080
www.LodgeX.com
RAA Representative: Troy Salwei, VP-Airline Operations
(952) 767-6355
tsalwei@ljkco.com
LodgeX Airline Solutions provides outsourced crew hotel
software & services customized for the airline industry.
LodgeX reduces direct and indirect costs by integrating
with your planning/scheduling software, minimizing your
cost per occupancy, creating operational efficiencies
and providing 24/7 support. LodgeX enables clients
to leverage a database of thousands of hotels and the
buying power of millions of rooms annually. To learn
about outsourced hotel programs from LodgeX Airline
Solutions, please visit www.LodgeX.com or call 800-950-
5462.
Ramco Systems
3150 Brunswick Pike, Suite 100
Lawrenceville, NJ 8648
(305) 538-8499
RAA Representative: Agata Gogolewska
(305) 538-8499
agatag@rsc.ramco.com
Ramco Systems has over 600 global customers running
its business-process-web-centric enterprise suite of
applications and is the world’s largest provider of Aviation
Maintenance & Engineering (M&E) and Maintenance
Repair & Overhaul (MRO) Software Solutions. Ramco has
implemented its complete end-to-end suite of Software
Solutions for airlines, regional carriers, low-cost and
new entry carriers, specialty operators, cargo, helicopter
operators and third-party maintenance providers in the
commercial & military sectors.
RCM Aeroservices Ltd
89 Mojave Cres.
Richmond Hill, Ontario L4S 1R7
(905) 264-7501
Fax: (905) 264-7856
www.rcmaeroservices.com
RAA Representative: Paul Vascotto
(905) 264-7501
pvascotto@rcmaeroservices.com
Service provider from basic data entry, data management
to in-depth airline operational, technical reliability & maintenance
cost analysis with customized report generation.
time to a minimum. With a wide range of solutions for
shipping everything from crirical parts, AOG parts, rapid
returns manuals to dangerous goods, Sterling’s priority
services offer you: AOG rush services, AOG charter
services, rapid recovery services, rapid return services,
dangerous goods rush services, international call center,
real time tracking and tracing.
TRAX USA Corp.
2665 South Bayshore Drive, Suite 500
Coconut Grove, FL 33133
(305) 662-7400
Fax: (305) 858-6716
www.trax.aero
RAA Representative: Anthony Bustos
(305) 662-7400
anthony.bustos@trax.aero
Trax Maintenance has been developed - with airlines and
for airlines - to provide the most comprehensive and advanced
maintenance and engineering software solution
available today. Trax Maintenance has been implemented
by over 60 airlines worldwide, with fleets consisting of all
types of aircraft.Trax Maintenance is a completely integrated
product, which brings many associated benefits.
The system is designed to manage entire fleets and is
composed of 23 integrated modules running the gamut
from technical records and reliability to materials and
finance. The Trax Maintenance solution is also accessible
online via its web-based application TRAX.Net. TRAX will
continue to focus its efforts in the airline software market,
concentrating on meeting customer requirements,
as well as furthering technological features. TRAX will
maintain its advantage over the competition by continuing
to develop software that truly works for the customer
through cutting-edge modern technology, world class
support and strong customer relationships.
TYPE III DEICING...
Technical Membership
ConocoPhillips Alaska
6601 South Air Park Place
Anchorage, AK 99502
(907) 263-3518
Fax: (907) 263-3537
www.conocophillipsalaska.com/
RAA Representative:
Richard A. Lund, Boeing Maintenance Coordinator
Richard.A.Lund@ConocoPhillips.com
Aircraft Operated: 2 Boeing 737-200 Gravel Equipped, 2
Boeing 737-700, 1 Bombardier DHC-6-300 and 1 Casa
C212-300.
Prescott Support Company
1154 Airdrome Avenue
Myrtle Beach, SC 29577
(843) 828-4400
Fax: (843) 238-5302
www.prescottsupport.com
RAA Representative: Kelly Jarrell, Corporate Services Manager
kjarrell@prescottsupport.com
Prescott Support Company is a US FAA certificated,
Part 121 Supplemental Carrier and a global provider
of tailored passenger and cargo transportation
services. Our mission is to provide each client with
right-sized and responsive air transportation solutions
while delivering the highest levels of safety, security,
reliability and customer satisfaction each and every day.
Prescott Support air cargo and air freight services offer
customized air transportation solutions and express
delivery services to your locations worldwide.
One step
does it all.
Sterling Courier
570 Herndon Parkway, Suite 300
Herndon, VA 20170
(703) 589-6881
Fax: (703) 880-0027
www.sterlingcourier.aero
RAA Representative: Steve Wilson
steve_wilson@qintl.com
The rapid transportation of critical and valuable aviation
parts demands quick response time, precision handling
and real-time monitoring. Sterling Courier meets these
needs swiftly and efficiently -- offering you a complete
array of customized solutions, on-time delivery and
round-the-clock, personalized service every day of the
year. Our industry experts know that every moment
counts and your request are met with range unparalleled
speed, reliability and attention to detail to keep down
With Clariant’s Safewing ® Type III fluid, you can
deice and anti-ice in one easy step using standard
Type I equipment and obtain extended holdover time
protection. Fewer cancellations. Improved safety.
Lower costs. Find out more by contacting Brad
Biester at 704.822.2677.
What do you need?
RAA 2011 Annual Report 79
Associate Member Directory

Ready to grow your airport?
Airport Strategy & Marketing (ASM) provides an extensive range of services that deal with every aspect of
route development and airport marketing. From devising route development plans, partnering with airlines,
providing extensive training programs, conducting data analysis and traffic forecasting to helping buy and
sell airports, ASM’s approach is truly global.
For more than 16 years, ASM has worked with airports of all sizes and has one simple aim: to help airports
solve their business challenges and deliver results. www.asm-global.com
Regional airlines account for nearly half of all US domestic departures.
Contact ASM to capture the market share your airport deserves.
US-Info@asm-global.com | 202-355-1166
data analytics consulting events media
Source: OAG Schedules iNet CY2010 departures

Reference

North American Scheduled Carrier Legend 2 Letter/Digit Designators
Q5.....40 Mile Air
JR......Aero California
C4.....Aerolineas Mesoamericanas
AM....Aeromexico
5D.....Aeromexico Connect
6R.....Aerounion
AC....Air Canada
QK....Air Canada Jazz
YN.....Air Creebec
-........Air Geo
-........Air Georgian
3H.....Air Inuit
4N.....Air North
YI......Air Sunshine
8T.....Air Tindi
TS......Air Transat
ZW....Air Wisconsin
FL......Airtran Airways
6L......Aklak Air
AS.....Alaska Airlines
J5......Alaska Seaplane Service
G4.....Allegiant Air
AA....American Airlines
MQ...American Eagle
5F......Arctic Circle Air
EV.....Atlantic Southeast Airline
6A.....Aviacsa
1R.....Bankair
JV......Bearskin Airlines
8E.....Bering AiR
MO...Calm Air International
5T.....Canadian North
9K.....Cape Air
ZQ.....Caribbean Sun Airlines
9M....Central Mountain Air
RP.....Chautauqua Airlines
QA....Click Grupo Mexicana
DQ....Coastal Air Transport
9L......Colgan Air
OH....Comair Inc.
C5.....Commutair
CP.....Compass Airlines
CO....Continental Airlines
CS.....Continental Micronesia
-........Corporate Express Airlines
DL.....Delta Air Lines
JI.......Eastern Caribbean Air
7H.....Era Aviation
3Z.....Everts Air
-........Exp Val Air Serv
-........Express Air
XE.....Expressjet Airlines
7F......First Air
4Y.....Flight Alaska
F8......Freedom Airlines
F9......Frontier Airlines
2F......Frontier Flying Service
YV.....Go! Mesa
G7.....Gojet Airlines
GV....Grant Aviation
ZK.....Great Lakes Aviation
6G.....Gulfstream Connection
3M....Gulfstream Intl Airline
H6.....Hageland Aviation Services
H3.....Harbour Air
HA....Hawaiian Airlines
BH.....Hawkair
HB.....Homer Air
QX....Horizon Air
V8.....Iliamna Air Taxi
7N.....Inland Aviation Services
-........Innu Mikun Op Pal
4O.....Interjet
WP....Island Air
2O.....Island Air Service
IS.......Island Airlines
B6.....Jetblue Airways
XC.....K.D. Air
KT.....Katmai Air
FK.....Keewatin Air
M5....Kenmore Air
4K.....Kenn Borek Air
JF......L.A.B. Flying Service
WJ.....Labrador Airways
6O.....Liaison
-........Lynx Air International
-........Lynx Aviation
YV.....Mesa Airlines
XJ......Mesaba Aviation
MX....Mexicana De Aviacion
YX.....Midwest Airlines
-........Mokulele Airlines
T2.....Nakina Air Service
EJ......New England Airlines
-........New Mexico Airlines
NA....North American Airlines
HW...North Wright Airways
NW...Northwest Airlines
J3......Northwestern Air Lease
3F......Pacific Airways
8P.....Pacific Coastal Airlines
LW....Pacific Wings
HI......Papillon Airways
P6.....Pascan Aviation
KS.....Peninsula Airways
4B.....Perimeter Aviation
-........Piedmont
9E.....PinnaCle Airlines
Z3.....Pm Air Llc
PD.....Porter Airlines
FE......Primaris Airlines
PB.....Provincial Airlines
-........Psa
RW....Republic Airline
S6.....Salmon Air
YR.....Scenic Airlines
BB.....Seaborne Airlines
8D.....Servant Air
S5.....Shuttle America
5G.....Skyservice Airlines
OO....Skywest Airlines
2E.....Smokey Bay Air
WN...Southwest Airlines
NK.....Spirit Airlines
SY.....Sun Country Airlines
WG...Sunwing Airlines
4E.....Tanana Air Service
7T.....Trans North Aviation
AX.....Trans States Airlines
VW....Transportes Aeromar
UA....United Airlines
US.....Us Airways
U5.....Usa 3000 Airlines
VQ....Vintage ProPs & Jets
VX.....Virgin America Airlines
VB.....Vivaaerobus
Y4.....Volaris
VC.....Voyageur Airways
4W....Warbelow Air Ventures
WT....Wasaya Airways
8O.....West Coast Air
WS....Westjet
K5.....Wings Of Alaska
8V.....Wright Air Service
XP.....Xtra Airways
Y0.....Yellow Air Taxi
Z4.....Zoom Airlines
Note: Scheduled carriers without 2 letter/digit codes are also displayed
Save the date!
RAA 37th Annual Convention
May 21-24, 2012
Minneapolis, MN
82
RAA 2011 Annual Report

Airport Codes
ABE.....Allentown PA
ABI......Abilene TX
ABL.....Ambler AK
ABQ....Albuquerque NM
ABR.....Aberdeen SD
ABY.....Albany GA
ACK.....Nantucket MA
ACT.....Waco (Municipal) TX
ACV....Eureka/Arcata CA
ACY.....Atlantic City (Intl) NJ
ADQ....Kodiak AK
AET.....Allakaket AK
AEX.....Alexandria(Intl) LA
AGN....Angoon AK
AGS.....Augusta GA
AHN....Athens GA
AIA......Alliance NE
AIN.....Wainwright AK
AKB.....Atka AK
AKI......Akiak AK
AKK.....Akhiok AK
AKN....King Salmon AK
AKP.....Anaktuvuk Pass AK
ALB.....Albany NY
ALM....Alamogordo NM
ALO.....Waterloo IA
ALS.....Alamosa CO
ALW....Walla Walla WA
ALZ.....Alitak AK
AMA...Amarillo TX
ANC....Anchorage (Intl) AK
ANI.....Aniak AK
ANV....Anvik AK
AOO....Altoona PA
AOS.....Amook AK
APF.....Naples FL
APN....Alpena MI
ARC....Arctic Village AK
ART.....Watertown NY
ARV.....Minocqua WI
ASE.....Aspen CO
ATK.....Atqasuk AK
ATL......Atlanta(Intl) GA
ATT.....Atmautluak AK
ATW....Appleton WI
ATY.....Watertown SD
AUG....Augusta ME
AUK....Alakanuk AK
AUS.....Austin (Bergstrom Intl) TX
AVL.....Asheville NC
AVP.....Wilkes-Barre/Scranton PA
AZO....Kalamazoo MI
BDL.....Hartford (Bradley Intl) CT
BED.....Bedford/Hanscom MA
BET.....Bethel AK
BFD.....Bradford PA
BFF......Scottsbluff NE
BFI......Seattle (Boeing Field) WA
BFL......Bakersfield CA
BGM...Binghamton NY
BGR....Bangor ME
BHB.....Bar Harbor ME
BHM....Birmingham AL
BIC......Big Creek AK
BID......Block Is. RI
BIL......Billings MT
BIS......Bismarck ND
BJI.......Bemidji MN
BKC.....Buckland AK
BKW....Beckley WV
BKX.....Brookings SD
BLD.....Boulder City NV
BLF......Bluefield WV
BLI......Bellingham WA
BMI.....Bloomington IL
BNA....Nashville (Intl) TN
BOI......Boise ID
BOS.....Boston(Intl) MA
BPT.....Beaumont/Pt. Arthur TX
BQK....Brunswick (Glynco) GA
BRD.....Brainerd MN
BRL.....Burlington IA
BRO....Brownsville TX
BRW....Barrow AK
BSZ.....Bartletts AK
BTI......Barter Is. AK
BTM....Butte MT
BTR.....Baton Rouge LA
BTT.....Bettles AK
BTV.....Burlington VT
BUF.....Buffalo(Intl) NY
BUR.....Burbank CA
BWI.....Baltimore (Intl) MD
BYA.....Boundary AK
BZN.....Bozeman MT
CAE.....Columbia SC
CAK....Akron/Canton OH
CDB....Cold Bay AK
CDC....Cedar City UT
CDR....Chadron NE
CDV....Cordova AK
CEC.....Crescent City CA
CEM....Central AK
CEZ.....Cortez CO
CFA.....Coffee Point AK
CGA....Craig AK
CGI.....Cape Girardeau MO
CHA....Chattanooga TN
CHO....Charlottesville VA
CHS.....Charleston SC
CHU....Chuathbaluk AK
CIC......Chico CA
CID......Cedar Rapids/Iowa City IA
CIK......Chalkyitsik AK
CIU......Sault Ste. Marie (Chippewa) MI
CKB.....Clarksburg WV
CKD....Crooked Creek AK
CKX.....Chicken AK
CLD.....San Diego (Carlsbad) CA
CLE.....Cleveland (Intl) OH
CLL......College Station TX
CLP.....Clarks Point AK
CLT......Charlotte NC
CMH...Columbus (Intl) OH
CMI.....Champaign IL
CMX....Hancock MI
CNM...Carlsbad NM
CNY....Moab UT
COD....Cody WY
COS.....Colorado Springs CO
COU....Columbia MO
CPR.....Casper WY
CRP.....Corpus Christi TX
CRW....Charleston WV
CSG.....Columbus GA
CVG....Cincinnati (Intl) OH
CVN....Clovis NM
CWA...Wausau (Central) WI
CYF.....Chefornak AK
CYS.....Cheyenne WY
CZN.....Chisana AK
DAB....Daytona Beach FL
DAL.....Dallas/Ft. Worth (Love Fld) TX
DAY.....Dayton (Intl) OH
DBQ....Dubuque IA
DCA....Washington (Reagan Nat’l) DC
DDC....Dodge City KS
DEC.....Decatur IL
DEN....Denver (Intl) CO
DFW....Dallas/Ft. Worth (Intl) TX
DHN....Dothan (Regional) AL
DIK......Dickinson ND
DIO.....Little Diomede Is. AK
DLG.....Dillingham AK
DLH.....Duluth MN
DRG....Deering AK
DRO....Durango CO
DRT.....Del Rio TX
DSM....Des Moines IA
DTW....Detroit (Metro Wayne) MI
DUJ.....Dubois PA
DUT.....Dutch Harbor AK
DVL.....Devils Lake ND
EAA.....Eagle AK
EAR.....Kearney NE
EAT.....Wenatchee WA
EAU.....Eau Claire WI
EDA.....Edna Bay AK
EEK.....Eek AK
EGE.....Vail/Eagle CO
EGV.....Eagle River WI
EGX.....Egegik AK
EHM....Cape Newenham AK
EKO.....Elko NV
ELD.....El Dorado AR
ELI.......Elim AK
ELM.....Elmira NY
ELP......El Paso TX
ELV......Elfin Cove AK
ELY......Ely NV
EMK....Emmonak AK
ENA....Kenai AK
ERI......Erie PA
ESC.....Escanaba MI
ESD.....Eastsound WA
EUG....Eugene OR
EVV.....Evansville IN
EWB....New Bedford MA
EWD....Wildman Lake AK
EWN....New Bern NC
EWR....Newark/New York (Liberty) NJ
EXI......Excursion Inlet AK
EYW....Key West FL
FAI......Fairbanks(Intl) AK
FAR.....Fargo ND
FAT......Fresno (Yosemite Intl) CA
FAY.....Fayetteville NC
FCA.....Kalispell/Glacier Nt Pk MT
FHU.....Fort Huachuca/Sr. Vista AZ
FKL......Franklin PA
FLG.....Grand Canyon (Pulliam) AZ
FLL......Ft. Lauderdale (Intl) FL
FLO.....Florence SC
FMN....Farmington NM
FNT.....Flint MI
FOD.....Ft. Dodge IA
FRD.....Friday Harbor WA
FSD.....Sioux Falls SD
FSM.....Ft. Smith AR
FWA....Ft. Wayne IN
FYU.....Ft. Yukon AK
GAL.....Galena AK
GAM...Gambell AK
GBD....Great Bend KS
GCC....Gillette WY
GCK....Garden City (Regional) KS
GCN....Grand Canyon AZ
GDV....Glendive MT
GEG....Spokane (Intl) WA
GFK.....Grand Forks ND
GGG....Longview TX
GGW...Glasgow MT
GJT......Grand Junction CO
GLH.....Greenville MS
GLV.....Golovin AK
GNU....Goodnews Bay AK
GNV....Gainesville FL
GPT.....Gulfport/Biloxi MS
GRB....Green Bay WI
GRI......Grand Is. NE
GRK....Killeen Gray AAF TX
GRR....Grand Rapids MI
GSO....Greensboro/H.Pt/Win-Salem
NC
GSP.....Greenville/Spartanburg SC
GST.....Gustavus AK
GTF.....Great Falls MT
GTR.....Columbus(G.T. Regional) MS
GUC....Gunnison CO
GUP....Gallup NM
HCR....Holy Cross AK
HDN....Steamboat Springs CO
HGR....Hagerstown MD
HHH....Hilton Head Isl. SC
HIB......Hibbing/Chisholm MN
HII.......Lake Havasu City AZ
HKB.....Healy Lake AK
HLN.....Helena MT
HNH....Hoonah AK
HNL.....Honolulu Oahu HI
HNM...Hana Maui HI
HNS.....Haines AK
HOB....Hobbs NM
HOM...Homer AK
HON....Huron SD
HOT.....Hot Springs AR
HOU....Houston (Hobby) TX
HPB.....Hooper Bay AK
HPN....Westchester County NY
HRL.....Harlingen TX
HRO....Harrison AR
HSL.....Huslia AK
HSV.....Huntsville/Decatur AL
HTS.....Huntington WV
HUS.....Hughes AK
HVN....New Haven CT
HVR.....Havre MT
HYA.....Hyannis MA
HYG....Hydaburg AK
HYL.....Hollis AK
HYS.....Hays KS
IAD......Washington (Dulles Intl) DC
IAH......Houston (G.Bush Intl) TX
IAN.....Kiana AK
ICT......Wichita KS
IDA......Idaho Falls ID
IGG.....Igiugig AK
IGM.....Kingman AZ
ILG......Wilmington DE
ILI........Iliamna AK
ILM.....Wilmington NC
IMT.....Iron Mountain MI
IND.....Indianapolis IN
INL......International Falls MN
IPL.......El Centro/Imperial CA
IPT......Williamsport (Regional) PA
IRC......Circle AK
IRK......Kirksville MO
ISN......Williston ND
ISO......Kinston NC
ISP......Long Is. MacArthur NY
ITH......Ithaca NY
ITO......Hilo Hawaii HI
IWD.....Ironwood MI
IYK......Inyokern CA
JAC.....Jackson WY
JAN.....Jackson-Evers(Intl) MS
JAX.....Jacksonville(Intl) FL
JBR......Jonesboro AR
JFK......New York (Kennedy) NY
JHM....Kapalua Maui HI
JHW....Jamestown NY
JLN......Joplin MO
JMS.....Jamestown ND
JNU.....Juneau (Intl) AK
JST......Johnstown PA
KAE.....Kake AK
KAL.....Kaltag AK
KBC.....Birch Creek AK
KCC.....Coffman Cove AK
KCG....Chignik (Fisheries) AK
KCL.....Chignik (Lagoon) AK
KCQ....Chignik (Lake) AK
KEB.....Nanwalek AK
KEK.....Ekwok AK
KFP.....False Pass AK
KGK....Koliganek AK
KGX....Grayling AK
KKA.....Koyuk AK
KKB.....Kitoi AK
KKH.....Kongiganak AK
KKI......Akiachak AK
KKU.....Ekuk AK
KLG.....Kalskag AK
KLL......Levelock AK
KLN.....Larsen Bay AK
KLW....Klawock AK
KMO...Manokotak AK
KMY....Moser Bay AK
KNK....Kakhonak AK
KNW...New Stuyahok AK
KOA....Kona Hawaii HI
KOT.....Kotlik AK
KOY.....Olga Bay AK
KOZ.....Ouzinkie AK
KPB.....Point Baker AK
KPC.....Pt. Clarence AK
KPN.....Kipnuk AK
KPR.....Port Williams AK
KPV.....Perryville AK
KPY.....Port Bailey AK
KSM....St. Marys AK
KSR.....Sandy River AK
KTB.....Thorne Bay AK
KTN.....Ketchikan AK
KTS.....Brevig Mission AK
KUK.....Kasigluk AK
KVC.....King Cove AK
KVL.....Kivalina AK
KWF....Waterfall AK
KWK....Kwigillingok AK
KWN...Quinhagak AK
KWP....West Point AK
KWT....Kwethluk AK
KXA.....Kasaan AK
KYK.....Karluk AK
KYU.....Koyukuk AK
KZB.....Zachar Bay AK
LAN.....Lansing MI
LAR.....Laramie WY
RAA 2011 Annual Report 83

Airport Codes
LAS.....Las Vegas (Intl) NV
LAW....Lawton OK
LAX.....Los Angeles (Intl) CA
LBB.....Lubbock (P. Smith Intl) TX
LBE......Latrobe PA
LBF......North Platte NE
LBL......Liberal KS
LCH.....Lake Charles (Regional) LA
LEB......Lebanon NH
LEX.....Lexington KY
LFT......Lafayette LA
LGA.....New York(LaGuardia) NY
LGB.....Long Beach CA
LIH......Lihue Kauai HI
LIT.......Little Rock AR
LKE......Seattle (L.Union) WA
LMA....Lake Minchumina AK
LMT.....Klamath Falls OR
LNK.....Lincoln NE
LNS.....Lancaster PA
LNY.....Lanai City Lanai HI
LPS......Lopez Is. WA
LRD.....Laredo TX
LSE......La Crosse WI
LUP.....Kalaupapa Molokai HI
LUR.....Cape Lisburne AK
LVD.....Lime Village AK
LWB....Greenbrier WV
LWS.....Lewiston ID
LWT.....Lewistown MT
LYH...... Lynchburg VA
MAF.... Midland/Odessa TX
MBL.... Manistee MI
MBS.... Saginaw MI
MCE.... Merced (Macready Regional) CA
MCG... McGrath AK
MCI..... Kansas City (Intl) MO
MCK.... McCook NE
MCN... Macon GA
MCO... Orlando (Intl) FL
MCW... Mason City IA
MDT.... Harrisburg (Intl) PA
MDW.. Chicago (Midway) IL
MEI..... Meridian MS
MEM... Memphis TN
MFE.... McAllen TX
MFR.... Medford OR
MGM.. Montgomery AL
MGW.. Morgantown WV
MHK.... Manhattan KS
MHT.... Manchester (Boston Regional)
NH
MIA..... Miami(Intl) FL
MKE.... Milwaukee WI
MKG... Muskegon MI
MKK.... Molokai Hoolehua HI
MKL.... Jackson TN
MLB.... Melbourne FL
MLI..... Moline IL
MLL..... Marshall AK
MLS..... Miles City MT
MLU.... Monroe LA
MLY..... Manley Hot Springs AK
MNT.... Minto AK
MOB... Mobile AL
MOD... Modesto CA
MOU... Mountain Village AK
MQT.... Marquette MI
MRY.... Monterey CA
MSL..... Muscle Shoals AL
MSN.... Madison (Dane County) WI
MSO.... Missoula MT
MSP.... Minneapolis/St. Paul (Intl) MN
MSS.... Massena NY
MSY.... New Orleans(Intl) LA
MTH.... Marathon FL
MTJ..... Montrose CO
MTM... Metlakatla AK
MUE.... Kamuela Hawaii HI
MVY.... Martha’s Vineyard MA
MWA... Marion IL
MYL.... McCall ID
MYR.... Myrtle Beach SC
MYU.... Mekoryuk AK
NIB...... Nikolai AK
NKI...... Naukiti AK
NLG..... Nelson Lagoon AK
NME.... Nightmute AK
NNL..... Nondalton AK
NUI..... Nuiqsut AK
NUL..... Nulato AK
NUP.... Nunapitchuk AK
OAJ..... Jacksonville NC
OAK.... Oakland CA
OBU.... Kobuk AK
OGG.... Kahului Maui HI
OGS.... Ogdensburg NY
OKC.... Oklahoma City (Rogers) OK
OLF..... Wolf Point MT
OLH..... Old Harbor AK
OMA... Omaha NE
OME.... Nome AK
ONT.... Ontario (Intl) CA
OOK.... Toksook Bay AK
ORD.... Chicago (O’Hare) IL
ORF..... Norfolk/Va.Bch/Wmbg VA
ORI...... Port Lions AK
ORV.... Noorvik AK
OTH..... North Bend OR
OTZ..... Kotzebue AK
OWB... Owensboro KY
OXR.... Oxnard/Ventura CA
PAH..... Paducah KY
PBG..... Plattsburgh AFB NY
PBI...... West Palm Beach (Intl) FL
PCA..... Portage Creek AK
PCE..... Painter Creek AK
PDB..... Pedro Bay AK
PDT..... Pendleton OR
PDX..... Portland OR
PEC..... Pelican AK
PFN..... Panama City FL
PGA.... Page AZ
PGM.... Pt. Graham AK
PGV..... Greenville NC
PHF..... Newport News/Wmbg VA
PHL..... Philadelphia (Intl) PA
PHO.... Point Hope AK
PHX..... Phoenix (Intl) AZ
PIA...... Peoria IL
PIB...... Laurel/Hattiesburg MS
PIH...... Pocatello ID
PIP...... Pilot Point AK
PIR...... Pierre SD
PIT...... Pittsburgh (Intl) PA
PIZ...... Point Lay AK
PKA..... Napaskiak AK
PKB...... Parkersburg/Marietta (Regional)
WV
PLB..... Plattsburgh NY
PLN..... Pellston MI
PMD.... Palmdale/Lancaster CA
PML.... Pt. Moller AK
PNS..... Pensacola FL
PPV..... Pt. Protection AK
PQI...... Presque Isle ME
PQS..... Pilot Station AK
PRC..... Prescott AZ
PSC..... Pasco WA
PSG..... Petersburg AK
PSM.... Portsmouth(Pease Intl) NH
PSP..... Palm Springs CA
PTA..... Pt. Alsworth AK
PTH..... Pt. Heiden AK
PTU..... Platinum AK
PUB..... Pueblo CO
PUW.... Pullman WA
PVC..... Provincetown MA
PVD..... Providence RI
PWK.... Chicago (Palwaukee) IL
PWM... Portland ME
RAP..... Rapid City(Regional) SD
RBH..... Brooks Lodge AK
RBY..... Ruby AK
RCP..... Cinder River AK
RDD.... Redding CA
RDM.... Redmond OR
RDU.... Raleigh/Durham NC
RDV..... Red Devil AK
RFD..... Chicago(Rockford) IL
RHI...... Rhinelander WI
RIC...... Richmond/Wmbg VA
RIW..... Riverton WY
RKD..... Rockland ME
RKS..... Rock Springs WY
RMP.... Rampart AK
RNO.... Reno NV
ROA.... Roanoke VA
ROC.... Rochester NY
ROW... Roswell NM
RSH..... Russian Mission AK
RST..... Rochester MN
RSW.... Ft. Myers (Sw Fl Regional) FL
RUT..... Rutland VT
SAF..... Santa Fe NM
SAN..... San Diego (Intl) CA
SAT..... San Antonio TX
SAV..... Savannah/Hilton Head GA
SBA..... Santa Barbara CA
SBN..... South Bend (Regional) IN
SBP..... San Luis Obispo CA
SBY..... Salisbury/Ocean City MD
SCC..... Prudhoe Bay/Deadhorse AK
SCE..... State College PA
SCM.... Scammon Bay AK
SDF..... Louisville KY
SDP..... Sand Point AK
SDY..... Sidney MT
SEA..... Seattle/Tacoma (Intl) WA
SFO..... San Francisco (Intl) CA
SGF..... Springfield MO
SGU.... St. George UT
SGY..... Skagway AK
SHD..... Shenandoah Valley VA
SHG..... Shungnak AK
SHH..... Shishmaref AK
SHR..... Sheridan WY
SHV..... Shreveport LA
SHX..... Shageluk AK
SJC...... San Jose CA
SJT...... San Angelo TX
SKK..... Shaktoolik AK
SLC..... Salt Lake City UT
SLE...... Salem OR
SLK...... Saranac Lake NY
SLN..... Salina KS
SLQ..... Sleetmute AK
SMF..... Sacramento (Metro) CA
SMK.... St. Michael AK
SMN.... Salmon ID
SMX.... Santa Maria CA
SNA..... Santa Ana (J.Wayne) CA
SNP..... St. Paul Is. AK
SOP..... Pinehurst NC
SOV..... Seldovia AK
SOW.... Show Low AZ
SPI...... Springfield IL
SPS...... Wichita Falls TX
SRQ..... Sarasota/Bradenton FL
SRV..... Stony River AK
STC..... St. Cloud MN
STG..... St. George Is. AK
STL...... St. Louis (Intl) MO
STS...... Santa Rosa CA
SUN.... Sun Valley ID
SUX..... Sioux City IA
SVA..... Savoonga AK
SVC..... Silver City NM
SVS..... Stevens Village AK
SWF.... Newburgh NY
SXP..... Sheldon Point AK
SYB..... Seal Bay AK
SYR..... Syracuse NY
TAL...... Tanana AK
TBN..... Ft. Leonard Wood MO
TCT..... Takotna AK
TEX..... Telluride CO
TKE..... Tenakee AK
TKJ...... Tok AK
TLA..... Teller AK
TLH..... Tallahassee FL
TLJ...... Tatalina AK
TLT...... Tuluksak AK
TNC..... Tin City AK
TNK..... Tununak AK
TOG..... Togiak AK
TOL..... Toledo OH
TPA..... Tampa(Intl) FL
Advertisers Index
TRI...... Tri-City Airport TN
TTN..... Philadelphia (Trenton-Mercer) NJ
TUL..... Tulsa OK
TUP..... Tupelo MS
TUS..... Tucson AZ
TVC..... Traverse City MI
TVF..... Thief River Falls MN
TWA.... Twin Hills AK
TWF.... Twin Falls ID
TXK..... Texarkana AR
TYR..... Tyler TX
TYS...... Knoxville TN
UGB.... Pilot Point (Ugashik Bay) AK
UGI..... Uganik AK
UIN..... Quincy IL
UNK.... Unalakleet AK
VAK..... Chevak AK
VBM.... Blue Mountain AK
VCT..... Victoria TX
VDZ..... Valdez AK
VEE..... Venetie AK
VEL..... Vernal UT
VIS...... Visalia CA
VLD..... Valdosta GA
VPS..... Ft. Walton Beach FL
WAA... Wales AK
WBB.... Stebbins AK
WBQ... Beaver AK
WKK.... Aleknagik AK
WLK.... Selawik AK
WMK... Meyers Chuck AK
WMO.. White Mountain AK
WNA... Napakiak AK
WRL.... Worland WY
WSN.... South Naknek AK
WST.... Westerly RI
WTK.... Noatak AK
WTL.... Tuntutuliak AK
WWP... Whale Pass AK
WWT... Newtok AK
WYS.... West Yellowstone MT
XNA.... Fayetteville (Regional) AR
YKM.... Yakima WA
YUM.... Yuma AZ
Aero-Craft Hydraulics............................................24
Aero Instruments & Avionics..................................18
Accessory Overhaul Group.....................................56
Aviatron..................................................................8
Bill Thomas Associates, Inc......................................8
Bombardier...............................................Back cover
CAE......................................................................52
Clariant.................................................................79
Embraer......................................... Inside front cover
ERMCIV.................................................................24
FlightSafety International.......................................58
Fokker Services, Inc...............................................20
Lufthansa Technik............................Inside back cover
Magellan Aircraft Services......................................26
Mitsubishi.............................................................10
MTU......................................................................50
UBM Aviation-OAG...............................................80
Wings Financial.......................................................4
84
RAA 2011 Annual Report

We make you feel like a big wheel.
Lufthansa Technik — worldwide service for regional aircraft.
We’ve created a seamless product portfolio designed to give regional jet operators just what they need — component
services, engine services, engineering, technical training and much more. So if you’re a regional airline looking for
maximum reliability and quality combined with the ultimate in cost efficiency anywhere in the world, look no further!
We offer full component support for the following aircraft types:
Q400, CRJ100/200, 700/900 and E-Jet: SCM, TCM and TCS ® ; ERJ135/145: SCM and TCM
Lufthansa Technik AG, Marketing & Sales
E-mail: marketing.sales@lht.dlh.de
www.lufthansa-technik.com/regionals
Call us: +49-40-5070-5553
More mobility for the world

WE PROMISED
HIGH
DISPATCH
RELIABILITY
REALITY CHECK.
WE DELIVERED 99.4%.
Now in operation with Brit Air and Air Nostrum, the 100-seat CRJ1000 NextGen aircraft is delivering 99.4% dispatch
reliability and exceeding a 99.9% schedule completion rate on average in its first five months of revenue service. That’s not all.
Fuel burn is 4% better than promised which provides it with a 16% advantage over its competitor based on a typical 500 nautical
mile sector. With cash operating costs 3% lower and range 6% farther than promised, plus the comfort of a NextGen cabin and
significant carbon savings, the CRJ1000 NextGen aircraft promises more and delivers more. www.crjnextgen.com
©2011. Bombardier, NextGen and CRJ1000 are trademarks of Bombardier Inc. or its subsidiaries.