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Members - The Summit Federal Credit Union

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T H E SU M M I T F E D E R A L CR E D I T UN I O N<br />

Our Commitment to the <strong>Credit</strong> <strong>Union</strong><br />

Philosophy, Our <strong>Members</strong>, and<br />

the Communities We Serve<br />

Inside<br />

Overview of<br />

<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong><br />

<strong>Credit</strong> <strong>Union</strong><br />

Our Commitment to …<br />

“People not Profits”<br />

Our Commitment to …<br />

<strong>The</strong> <strong>Credit</strong> <strong>Union</strong> Philosophy<br />

Our Commitment to…<br />

<strong>Members</strong><br />

Our Commitment to…<br />

Youth <strong>Members</strong><br />

Our Commitment to…<br />

<strong>The</strong> Communities We Serve


Commitment<br />

contents<br />

1 Overview of <strong>The</strong> <strong>Summit</strong><br />

<strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong><br />

3 Our Commitment to<br />

“People not Profits”<br />

4 Our Commitment to<br />

<strong>The</strong> <strong>Credit</strong> <strong>Union</strong> Philosophy<br />

6 Our Commitment to<br />

<strong>Members</strong><br />

7 Our Commitment to<br />

Youth <strong>Members</strong><br />

8 Our Commitment to<br />

<strong>The</strong> Communities We Serve


<strong>Summit</strong> Highlights<br />

Total assets over $400 million and growing strong<br />

Over 600 Member Companies throughout Western New York<br />

A full, competitive, and affordable portfolio of products and services<br />

for members<br />

Nine convenient branch locations across the region, from Seneca Falls to<br />

Rochester to Buffalo<br />

A comprehensive regional network of over 125 surcharge-free ATMs<br />

available in Western New York<br />

Over 3,000 nationwide <strong>Credit</strong> <strong>Union</strong> Shared Service Center branches<br />

for members to seamlessly conduct their <strong>Summit</strong> transactions, all<br />

without fees<br />

CU SERVICE<br />

CENTERS<br />

<strong>Members</strong> have secure and private access to their accounts anytime day or<br />

night, online or by phone, plus free online bill payment for all members<br />

Serving the financial needs of members in places that have been<br />

designated as underserved areas; City of Rochester, City of Buffalo,<br />

City of Geneva, Town of Amherst, Town of Henrietta<br />

1<br />

Over 52,000 members now rely on <strong>The</strong> <strong>Summit</strong><br />

to serve their financial needs


Products & Services<br />

Savings & Checking Products<br />

• Savings Accounts<br />

• Club Accounts (Vacation, Holiday)<br />

• Variety of Checking Accounts<br />

• Money Market Accounts<br />

• Share Certificates<br />

• Youth Share Certificates<br />

• IRA, Roth and Coverdell<br />

• Education Accounts<br />

• Safari Club and Forward Bound Youth Accounts<br />

Mortgage Products<br />

• Mortgages<br />

-Fixed Rate or Adjustable Rate<br />

-Purchase or Refinance<br />

-Low Down Payment Options<br />

• Home Equity Loans and Lines of <strong>Credit</strong><br />

Loan Products<br />

• New and Used Automobile and RV Loans<br />

• <strong>Summit</strong> Express SM : Auto Financing Direct<br />

from the Dealer<br />

• VISA ® <strong>Credit</strong> Cards<br />

Home Improvement, Personal Loans, and<br />

• Many other loan products<br />

Easy Access to Your Money<br />

24-Hours a Day, 7 Days a Week<br />

• <strong>Summit</strong> Online Access<br />

• FREE Online Bill Payment for all <strong>Members</strong><br />

• Online Statements<br />

• Online Brokerage Services<br />

• Online Loan Applications<br />

• Online Check Images & Check Ordering<br />

• Quik Tran, 24-hour “Teller by Phone” Service<br />

Other Services<br />

• Direct Deposit<br />

• Overdraft Protection/Line of <strong>Credit</strong><br />

• <strong>Summit</strong> VISA ® Check Cards<br />

• VISA ® Gift Cards<br />

• BALANCE SM Financial Fitness Program<br />

• Travelers Cheques<br />

• Notary Public at our branches<br />

• Money Orders<br />

• Coinstar ® Machines<br />

• Foreign Currency Exchange<br />

Investment Services<br />

MEMBERS Financial Services Program<br />

Mutual Funds & Annuities<br />

Retirement Planning<br />

•<br />

•<br />

•<br />

• College Planning<br />

• Insurance<br />

2


Our Commitment to<br />

“People not Profits”<br />

<strong>Credit</strong> <strong>Union</strong>s are designed for People, not Profits. <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong><br />

<strong>Union</strong> is a not-for-profit financial cooperative owned and operated exclusively by<br />

our members. That means there are no outside stockholders who require a return<br />

on their investment, which allows us to return the profits back to our members in<br />

the form of higher rates on deposits, lower loan rates, low/no fees plus other<br />

valuable benefits.<br />

As a member-owned, not-for-profit financial cooperative, <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong><br />

<strong>Credit</strong> <strong>Union</strong> is deeply committed to our members. We uphold our fundamental<br />

responsibility to actively serve people within our field of membership, and as<br />

appropriate, the communities they live in. We treat all members with the utmost<br />

respect and dignity; and we provide honest, fair financial services to all members at<br />

all times.<br />

We provide a wide array of low cost financial products and services to meet the<br />

needs of our diverse group of current and potential members. We consistently<br />

seek new and better ways to reach out to the underserved areas in our field of<br />

membership. In all facets of operations, we will continually demonstrate the<br />

benefits and value of membership in <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong>.<br />

<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> exists to serve our members with the goal of helping them<br />

to become financially self-sufficient and successful. We place the greatest importance on<br />

financial literacy and education to assist our members in their everyday lives.<br />

<strong>The</strong> <strong>Summit</strong> strives to offer services designed to improve the economic and social well<br />

being of all members from all socio-economic backgrounds, including our low- and<br />

moderate-income members, and to return financial value to all those who participate<br />

in our member- owned financial cooperative.<br />

3


Our Commitment<br />

to the <strong>Credit</strong> <strong>Union</strong> Philosophy<br />

<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> will work to build and strengthen our unique credit<br />

union movement by providing financial and in-kind resources to others within the credit<br />

union community. We will actively advocate for the credit union at all levels of<br />

government and in other appropriate public forums. We will participate in local, state<br />

and national cooperative activities as appropriate, and will strive to build and strengthen<br />

relationships with other sectors of the national cooperative movement.<br />

Buffalo <strong>Credit</strong> <strong>Union</strong>s Join Together<br />

We’ve enhanced important relationships with other<br />

Buffalo area credit unions by taking a leadership role<br />

in the establishment of the Erie/Niagara <strong>Credit</strong> <strong>Union</strong><br />

Cooperative group. <strong>The</strong> mission is to raise the<br />

awareness of all credit unions in an effort to provide<br />

affordable financial services to members in that region.<br />

This is a long term cooperative plan of action<br />

including joint advertising, a website explaining the<br />

benefits of credit union membership<br />

www.acreditunioncan.com, plus other key legislative<br />

and educational initiatives.<br />

Randy Saltzman, VP Marketing,<br />

Michael Vadala, President & CEO,<br />

Buffalo Mayor Byron Brown,<br />

Mark Gregory, VP Lending<br />

Spirit of Cooperation<br />

1. Waived Surcharge Partnerships with Other Financial Institution. We are proud to<br />

partner with fellow credit unions and even some banks to provide surcharge-free<br />

access to hundreds of ATMs across out Wester New York region. Why? Because<br />

it provides more convenience and cost-savings for our valued members.<br />

2. Board positions and participation on Committees for the New York State <strong>Credit</strong><br />

<strong>Union</strong> League, Rochester Chapter and Buffalo Chapter<br />

3. Member of the USNet and national CU Service Centers shared branching networks<br />

4


<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> will endeavor to preserve credit union<br />

democratic principles, including demographic representation and volunteer<br />

participation in credit union activities. Here are some of the ways that we are<br />

involved in the credit union movement on a local, regional, state,<br />

and national level:<br />

5<br />

Volunteer Board <strong>Members</strong><br />

Michael S. Vadala, CEO of <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong>,<br />

former Board Chair of the National Association of <strong>Federal</strong><br />

<strong>Credit</strong> <strong>Union</strong>s (NAFCU)<br />

Laurie A. Baker, COO of <strong>The</strong> <strong>Summit</strong>, serves on <strong>The</strong> Board of<br />

<strong>The</strong> New York State <strong>Credit</strong> <strong>Union</strong> League<br />

Rochester Chapter Council<br />

Rochester Chapter Communications Council<br />

Rochester Chapter Meetings/Events<br />

Buffalo Chapter<br />

Financial Education Committee<br />

<strong>Credit</strong> <strong>Union</strong> Awards<br />

and Achievements<br />

Jeffrey W. Peters, Chairman of<br />

the Board of Directors and<br />

Michael S. Vadala, President<br />

& CEO<br />

<strong>The</strong> <strong>Summit</strong> is proud to be actively involved in the credit union movement through our<br />

advocacy and through the actions of our staff and volunteers. Many of our<br />

achievements have been recognized by the NY State <strong>Credit</strong> <strong>Union</strong> League including:<br />

2005 Desjardins Youth Financial Literacy Award for numerous youth financial education<br />

programs.<br />

2006 Volunteer of the Year Award to Bill Reifsteck, <strong>Summit</strong> volunteer and long standing Board<br />

Member for his many years of service to <strong>The</strong> <strong>Summit</strong> and other nonprofit organizations.<br />

2006 Hillman Marketing Award for our outstanding shared branching media campaigns over the<br />

past two years.<br />

2007 Outstanding Professional Award to Michael Vadala, President and CEO of <strong>The</strong> <strong>Summit</strong><br />

FCU for his exemplary accomplishments and dedication to the credit union movement.


Our Commitment to<br />

<strong>Members</strong><br />

Fee Exemption Program for <strong>Members</strong> of Modest Means<br />

One way we help members each and every day is to provide affordable financial services including<br />

reduced fees, higher rates on deposits and lower rates on loans. We strongly believe in providing<br />

members of modest means the necessary tools, plus the knowledge to start saving and building<br />

credit to begin on the road to a solid financial future. In short, we exist to serve members, and we<br />

say it right in our slogan, We’re Here For You.<br />

One way that <strong>The</strong> <strong>Summit</strong> assists members of modest means is by waiving our monthly Relationship<br />

Balance Fee. It’s called the Income Exemption Program. <strong>The</strong> program offers qualified members<br />

an exemption from Relationship Balance Fees for a period of up to 3 years. We believe that it is<br />

our duty to help members get on solid financial footing to help them in their daily lives.<br />

We currently serve members in a variety of underserved areas including the City of Rochester,<br />

Town of Henrietta, City of Geneva, City of Buffalo, and Town of Amherst.<br />

Free BALANCE Financial Fitness Program<br />

As a not-for-profit member owned financial institution, we live this motto everyday; “We’re Here<br />

to Improve Our Member’s Lives.” We may have taken our greatest step toward offering financial<br />

stability for members with free and confidential counseling services that are now available to<br />

them through our participation in the “BALANCE SM Financial Fitness” program. We believe<br />

that this valuable resource may be<br />

one of the most significant services<br />

ever offered to our members,<br />

especially those who face financial<br />

challenges. BALANCE serves to<br />

help our members manage money<br />

and financial issues better than they<br />

can on their own, and helps<br />

members qualify for credit, or<br />

improve their credit scores so that<br />

they can obtain credit less<br />

expensively.<br />

Buffalo Skyline Photo (left) courtesy of Leon Thomas<br />

Lewek; Rochester Skyline Photo (right) courtesy of<br />

Dixon Schwabl Advertising; Seneca Falls (bottom) courtesy<br />

of www.senecafalls.com<br />

We’re here to improve the lives of<br />

our members, and the BALANCE<br />

program is just one of the ways that<br />

we can accomplish that.<br />

6


Our Commitment to<br />

<strong>Members</strong><br />

<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> is deeply committed to member and<br />

consumer financial education; in addition, we are dedicating staff and<br />

other resources to help educate members and consumers alike about the<br />

value of credit union membership, philosophy and benefits.<br />

SM<br />

BALANCE FINANCIAL FITNESS PROGRAM. Our members have<br />

access to free and confidential financial counseling and education through<br />

BALANCE. BALANCE provides Money Management Counseling, Debt<br />

Management, <strong>Credit</strong> Report Review, Housing Counseling and Identity<br />

<strong>The</strong>ft solutions.<br />

WHEELS FOR WORK PROGRAM. Helps people transition from Welfare to<br />

work by providing low-cost used vehicles and affordable financing from <strong>The</strong><br />

<strong>Summit</strong> for people to use for work.<br />

SCHOLARSHIPS PROGRAMS. <strong>The</strong> credit union participates in the<br />

Rochester District and New York State <strong>Credit</strong> <strong>Union</strong> League Scholarship<br />

programs, each year providing a number of $1,000 college scholarships to<br />

high school seniors.<br />

LITERACY PROGRAMS. <strong>The</strong> Roland Williams Youth Financial Literacy<br />

Program reached at-risk youth in our community, teaching them the<br />

fundamental money management skills needed to help them in their daily<br />

lives as they enter college, take a job, and build their financial future.<br />

MEMBER COMPANY FINANCIAL EDUCATION SEMINARS. We offer<br />

three Financial Education seminars for employees at member<br />

companies and local non-profits including: Managing Your Finances,<br />

Fraud & Identity <strong>The</strong>ft and How to Buy Your First Home. <strong>The</strong>se seminars<br />

are attended by members and non-members alike, plus many of these<br />

companies are located in underserved areas.<br />

FINANCIAL EDUCATION EVENTS. <strong>The</strong> <strong>Summit</strong> has hosted events such as<br />

“Net Worth/Self Worth” for high-school aged youth at the Wegmans LPGA<br />

Golf Tournament, as well as financial education classes at East Rochester<br />

High School in conjunction with high school curriculums, plus we are active in<br />

the community through presentations at adult education classes in as well.<br />

7


Our Commitment to<br />

Youth <strong>Members</strong><br />

82<br />

Bugetmania! Game for<br />

High School Students<br />

Teenage<br />

students at the<br />

St. Joseph’s<br />

Villa Avalon<br />

School had a<br />

chance to<br />

contemplate real-life<br />

budgeting questions as<br />

they participated in an<br />

interactive game called<br />

Budgetmania!,<br />

conducted by staff from<br />

<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong><br />

<strong>Credit</strong> <strong>Union</strong>.<br />

Participating students<br />

were assigned an<br />

occupation and received<br />

his or her monthly<br />

income in play money.<br />

Job Shadowing Program<br />

Students from <strong>The</strong> Community<br />

Place of Greater Rochester<br />

<strong>The</strong> <strong>Summit</strong><br />

has hosted a<br />

number of job<br />

shadowing<br />

events where<br />

teens and atrisk<br />

youth learn<br />

about job skills<br />

and it what it<br />

takes to succeed in a business setting. We<br />

have held these sessions at our branches and<br />

at our corporate headquarters in an effort to<br />

reach as many high-school age kids as<br />

possible. Our staff has volunteered their<br />

Avalon School students participating in<br />

Budgetmania! with the help of<br />

<strong>The</strong> <strong>Summit</strong>’s staff.<br />

<strong>The</strong> students then moved through a variety<br />

of “stations” that mimic the real-life<br />

financial choices and challenges they may<br />

encounter in a typical month. <strong>The</strong>y had to<br />

make many tough choices based on the<br />

amount of money they made and had already<br />

spent. <strong>The</strong> best news of all, not one student<br />

overspent their budget!<br />

time and talent to help them get a glimpse<br />

of the education and skills needed for<br />

specific<br />

credit<br />

union<br />

jobs.<br />

Job Shadowing Program<br />

8


<strong>The</strong> Communities<br />

Our Commitment to<br />

We Serve<br />

Through direct financial support or other in-kind contributions to<br />

worthwhile local organizations in all markets served, and by<br />

participating in public service activities, <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong><br />

<strong>Union</strong> strives to be an active partner in our community.<br />

United Way CASH/VITA Program<br />

Chicken BBQ at Corporate Headquarters<br />

to benefit Eastman Commons<br />

<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> has partnered with <strong>The</strong> United Way of Greater<br />

Rochester’s CASH/VITA program assisting underserved residents in this area. CASH<br />

stands for Creating Assests, Savings, and Hope. VITA stands for Volunteer Income<br />

Tax Assistance.<br />

<strong>The</strong> <strong>Credit</strong> <strong>Union</strong> has a variety of unique programs that help members in their daily<br />

financial lives. Volunteers from <strong>The</strong> <strong>Summit</strong> staff helped hundreds of participants<br />

complete their tax returns at no charge and also counseled people on strategies for<br />

savings, home ownership, and the establishment/repair of their credit. We also reached<br />

out to over 200 unbanked participants and brought them into <strong>The</strong> <strong>Summit</strong>’s<br />

membership family, an achievement we’re very proud of.<br />

Deep Community Roots<br />

<strong>The</strong> values that <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> was founded on is as enduring today as the day we<br />

first began serving members. For over sixty years, we’ve played an active role supporting our members;<br />

where they work, where they live and have made a vigorous commitment to give back to the<br />

communities at large in which we serve.<br />

9 8<br />

<strong>The</strong> <strong>Summit</strong> contributes to the<br />

Brighton Education Fund<br />

<strong>Summit</strong> Employees participate in<br />

the Corporate Challange Road Race


T H E SU M M I T FE D E R A L CR E D I T UN I O N<br />

Rochester<br />

Branch Locations<br />

Brighton<br />

Tops/Brighton Plaza<br />

1900 South Clinton Avenue<br />

Greece/Corporate Office<br />

Canal Ponds Business Park<br />

100 Marina Drive<br />

Henrietta<br />

Southtown Plaza<br />

3333 West Henrietta Road<br />

Hilton<br />

41 Hovey Square<br />

Irondequoit<br />

2111 Hudson Avenue<br />

Penfield<br />

2146 Penfield Road<br />

Seneca Falls<br />

Seneca Falls<br />

123 Fall Street<br />

Buffalo<br />

Clarence<br />

5641 Transit Road<br />

North Buffalo<br />

2290 Delaware Avenue, near Hertel<br />

Shared Branches<br />

Over 30 Additional <strong>Credit</strong> <strong>Union</strong><br />

Shared Branches in the Rochester,<br />

Seneca Falls & Buffalo Areas<br />

www.cuservicecenters.com<br />

www.summitfcu.org<br />

(800) 836-SFCU

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