Members - The Summit Federal Credit Union
Members - The Summit Federal Credit Union
Members - The Summit Federal Credit Union
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T H E SU M M I T F E D E R A L CR E D I T UN I O N<br />
Our Commitment to the <strong>Credit</strong> <strong>Union</strong><br />
Philosophy, Our <strong>Members</strong>, and<br />
the Communities We Serve<br />
Inside<br />
Overview of<br />
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong><br />
<strong>Credit</strong> <strong>Union</strong><br />
Our Commitment to …<br />
“People not Profits”<br />
Our Commitment to …<br />
<strong>The</strong> <strong>Credit</strong> <strong>Union</strong> Philosophy<br />
Our Commitment to…<br />
<strong>Members</strong><br />
Our Commitment to…<br />
Youth <strong>Members</strong><br />
Our Commitment to…<br />
<strong>The</strong> Communities We Serve
Commitment<br />
contents<br />
1 Overview of <strong>The</strong> <strong>Summit</strong><br />
<strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong><br />
3 Our Commitment to<br />
“People not Profits”<br />
4 Our Commitment to<br />
<strong>The</strong> <strong>Credit</strong> <strong>Union</strong> Philosophy<br />
6 Our Commitment to<br />
<strong>Members</strong><br />
7 Our Commitment to<br />
Youth <strong>Members</strong><br />
8 Our Commitment to<br />
<strong>The</strong> Communities We Serve
<strong>Summit</strong> Highlights<br />
Total assets over $400 million and growing strong<br />
Over 600 Member Companies throughout Western New York<br />
A full, competitive, and affordable portfolio of products and services<br />
for members<br />
Nine convenient branch locations across the region, from Seneca Falls to<br />
Rochester to Buffalo<br />
A comprehensive regional network of over 125 surcharge-free ATMs<br />
available in Western New York<br />
Over 3,000 nationwide <strong>Credit</strong> <strong>Union</strong> Shared Service Center branches<br />
for members to seamlessly conduct their <strong>Summit</strong> transactions, all<br />
without fees<br />
CU SERVICE<br />
CENTERS<br />
<strong>Members</strong> have secure and private access to their accounts anytime day or<br />
night, online or by phone, plus free online bill payment for all members<br />
Serving the financial needs of members in places that have been<br />
designated as underserved areas; City of Rochester, City of Buffalo,<br />
City of Geneva, Town of Amherst, Town of Henrietta<br />
1<br />
Over 52,000 members now rely on <strong>The</strong> <strong>Summit</strong><br />
to serve their financial needs
Products & Services<br />
Savings & Checking Products<br />
• Savings Accounts<br />
• Club Accounts (Vacation, Holiday)<br />
• Variety of Checking Accounts<br />
• Money Market Accounts<br />
• Share Certificates<br />
• Youth Share Certificates<br />
• IRA, Roth and Coverdell<br />
• Education Accounts<br />
• Safari Club and Forward Bound Youth Accounts<br />
Mortgage Products<br />
• Mortgages<br />
-Fixed Rate or Adjustable Rate<br />
-Purchase or Refinance<br />
-Low Down Payment Options<br />
• Home Equity Loans and Lines of <strong>Credit</strong><br />
Loan Products<br />
• New and Used Automobile and RV Loans<br />
• <strong>Summit</strong> Express SM : Auto Financing Direct<br />
from the Dealer<br />
• VISA ® <strong>Credit</strong> Cards<br />
Home Improvement, Personal Loans, and<br />
• Many other loan products<br />
Easy Access to Your Money<br />
24-Hours a Day, 7 Days a Week<br />
• <strong>Summit</strong> Online Access<br />
• FREE Online Bill Payment for all <strong>Members</strong><br />
• Online Statements<br />
• Online Brokerage Services<br />
• Online Loan Applications<br />
• Online Check Images & Check Ordering<br />
• Quik Tran, 24-hour “Teller by Phone” Service<br />
Other Services<br />
• Direct Deposit<br />
• Overdraft Protection/Line of <strong>Credit</strong><br />
• <strong>Summit</strong> VISA ® Check Cards<br />
• VISA ® Gift Cards<br />
• BALANCE SM Financial Fitness Program<br />
• Travelers Cheques<br />
• Notary Public at our branches<br />
• Money Orders<br />
• Coinstar ® Machines<br />
• Foreign Currency Exchange<br />
Investment Services<br />
MEMBERS Financial Services Program<br />
Mutual Funds & Annuities<br />
Retirement Planning<br />
•<br />
•<br />
•<br />
• College Planning<br />
• Insurance<br />
2
Our Commitment to<br />
“People not Profits”<br />
<strong>Credit</strong> <strong>Union</strong>s are designed for People, not Profits. <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong><br />
<strong>Union</strong> is a not-for-profit financial cooperative owned and operated exclusively by<br />
our members. That means there are no outside stockholders who require a return<br />
on their investment, which allows us to return the profits back to our members in<br />
the form of higher rates on deposits, lower loan rates, low/no fees plus other<br />
valuable benefits.<br />
As a member-owned, not-for-profit financial cooperative, <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong><br />
<strong>Credit</strong> <strong>Union</strong> is deeply committed to our members. We uphold our fundamental<br />
responsibility to actively serve people within our field of membership, and as<br />
appropriate, the communities they live in. We treat all members with the utmost<br />
respect and dignity; and we provide honest, fair financial services to all members at<br />
all times.<br />
We provide a wide array of low cost financial products and services to meet the<br />
needs of our diverse group of current and potential members. We consistently<br />
seek new and better ways to reach out to the underserved areas in our field of<br />
membership. In all facets of operations, we will continually demonstrate the<br />
benefits and value of membership in <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong>.<br />
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> exists to serve our members with the goal of helping them<br />
to become financially self-sufficient and successful. We place the greatest importance on<br />
financial literacy and education to assist our members in their everyday lives.<br />
<strong>The</strong> <strong>Summit</strong> strives to offer services designed to improve the economic and social well<br />
being of all members from all socio-economic backgrounds, including our low- and<br />
moderate-income members, and to return financial value to all those who participate<br />
in our member- owned financial cooperative.<br />
3
Our Commitment<br />
to the <strong>Credit</strong> <strong>Union</strong> Philosophy<br />
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> will work to build and strengthen our unique credit<br />
union movement by providing financial and in-kind resources to others within the credit<br />
union community. We will actively advocate for the credit union at all levels of<br />
government and in other appropriate public forums. We will participate in local, state<br />
and national cooperative activities as appropriate, and will strive to build and strengthen<br />
relationships with other sectors of the national cooperative movement.<br />
Buffalo <strong>Credit</strong> <strong>Union</strong>s Join Together<br />
We’ve enhanced important relationships with other<br />
Buffalo area credit unions by taking a leadership role<br />
in the establishment of the Erie/Niagara <strong>Credit</strong> <strong>Union</strong><br />
Cooperative group. <strong>The</strong> mission is to raise the<br />
awareness of all credit unions in an effort to provide<br />
affordable financial services to members in that region.<br />
This is a long term cooperative plan of action<br />
including joint advertising, a website explaining the<br />
benefits of credit union membership<br />
www.acreditunioncan.com, plus other key legislative<br />
and educational initiatives.<br />
Randy Saltzman, VP Marketing,<br />
Michael Vadala, President & CEO,<br />
Buffalo Mayor Byron Brown,<br />
Mark Gregory, VP Lending<br />
Spirit of Cooperation<br />
1. Waived Surcharge Partnerships with Other Financial Institution. We are proud to<br />
partner with fellow credit unions and even some banks to provide surcharge-free<br />
access to hundreds of ATMs across out Wester New York region. Why? Because<br />
it provides more convenience and cost-savings for our valued members.<br />
2. Board positions and participation on Committees for the New York State <strong>Credit</strong><br />
<strong>Union</strong> League, Rochester Chapter and Buffalo Chapter<br />
3. Member of the USNet and national CU Service Centers shared branching networks<br />
4
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> will endeavor to preserve credit union<br />
democratic principles, including demographic representation and volunteer<br />
participation in credit union activities. Here are some of the ways that we are<br />
involved in the credit union movement on a local, regional, state,<br />
and national level:<br />
5<br />
Volunteer Board <strong>Members</strong><br />
Michael S. Vadala, CEO of <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong>,<br />
former Board Chair of the National Association of <strong>Federal</strong><br />
<strong>Credit</strong> <strong>Union</strong>s (NAFCU)<br />
Laurie A. Baker, COO of <strong>The</strong> <strong>Summit</strong>, serves on <strong>The</strong> Board of<br />
<strong>The</strong> New York State <strong>Credit</strong> <strong>Union</strong> League<br />
Rochester Chapter Council<br />
Rochester Chapter Communications Council<br />
Rochester Chapter Meetings/Events<br />
Buffalo Chapter<br />
Financial Education Committee<br />
<strong>Credit</strong> <strong>Union</strong> Awards<br />
and Achievements<br />
Jeffrey W. Peters, Chairman of<br />
the Board of Directors and<br />
Michael S. Vadala, President<br />
& CEO<br />
<strong>The</strong> <strong>Summit</strong> is proud to be actively involved in the credit union movement through our<br />
advocacy and through the actions of our staff and volunteers. Many of our<br />
achievements have been recognized by the NY State <strong>Credit</strong> <strong>Union</strong> League including:<br />
2005 Desjardins Youth Financial Literacy Award for numerous youth financial education<br />
programs.<br />
2006 Volunteer of the Year Award to Bill Reifsteck, <strong>Summit</strong> volunteer and long standing Board<br />
Member for his many years of service to <strong>The</strong> <strong>Summit</strong> and other nonprofit organizations.<br />
2006 Hillman Marketing Award for our outstanding shared branching media campaigns over the<br />
past two years.<br />
2007 Outstanding Professional Award to Michael Vadala, President and CEO of <strong>The</strong> <strong>Summit</strong><br />
FCU for his exemplary accomplishments and dedication to the credit union movement.
Our Commitment to<br />
<strong>Members</strong><br />
Fee Exemption Program for <strong>Members</strong> of Modest Means<br />
One way we help members each and every day is to provide affordable financial services including<br />
reduced fees, higher rates on deposits and lower rates on loans. We strongly believe in providing<br />
members of modest means the necessary tools, plus the knowledge to start saving and building<br />
credit to begin on the road to a solid financial future. In short, we exist to serve members, and we<br />
say it right in our slogan, We’re Here For You.<br />
One way that <strong>The</strong> <strong>Summit</strong> assists members of modest means is by waiving our monthly Relationship<br />
Balance Fee. It’s called the Income Exemption Program. <strong>The</strong> program offers qualified members<br />
an exemption from Relationship Balance Fees for a period of up to 3 years. We believe that it is<br />
our duty to help members get on solid financial footing to help them in their daily lives.<br />
We currently serve members in a variety of underserved areas including the City of Rochester,<br />
Town of Henrietta, City of Geneva, City of Buffalo, and Town of Amherst.<br />
Free BALANCE Financial Fitness Program<br />
As a not-for-profit member owned financial institution, we live this motto everyday; “We’re Here<br />
to Improve Our Member’s Lives.” We may have taken our greatest step toward offering financial<br />
stability for members with free and confidential counseling services that are now available to<br />
them through our participation in the “BALANCE SM Financial Fitness” program. We believe<br />
that this valuable resource may be<br />
one of the most significant services<br />
ever offered to our members,<br />
especially those who face financial<br />
challenges. BALANCE serves to<br />
help our members manage money<br />
and financial issues better than they<br />
can on their own, and helps<br />
members qualify for credit, or<br />
improve their credit scores so that<br />
they can obtain credit less<br />
expensively.<br />
Buffalo Skyline Photo (left) courtesy of Leon Thomas<br />
Lewek; Rochester Skyline Photo (right) courtesy of<br />
Dixon Schwabl Advertising; Seneca Falls (bottom) courtesy<br />
of www.senecafalls.com<br />
We’re here to improve the lives of<br />
our members, and the BALANCE<br />
program is just one of the ways that<br />
we can accomplish that.<br />
6
Our Commitment to<br />
<strong>Members</strong><br />
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> is deeply committed to member and<br />
consumer financial education; in addition, we are dedicating staff and<br />
other resources to help educate members and consumers alike about the<br />
value of credit union membership, philosophy and benefits.<br />
SM<br />
BALANCE FINANCIAL FITNESS PROGRAM. Our members have<br />
access to free and confidential financial counseling and education through<br />
BALANCE. BALANCE provides Money Management Counseling, Debt<br />
Management, <strong>Credit</strong> Report Review, Housing Counseling and Identity<br />
<strong>The</strong>ft solutions.<br />
WHEELS FOR WORK PROGRAM. Helps people transition from Welfare to<br />
work by providing low-cost used vehicles and affordable financing from <strong>The</strong><br />
<strong>Summit</strong> for people to use for work.<br />
SCHOLARSHIPS PROGRAMS. <strong>The</strong> credit union participates in the<br />
Rochester District and New York State <strong>Credit</strong> <strong>Union</strong> League Scholarship<br />
programs, each year providing a number of $1,000 college scholarships to<br />
high school seniors.<br />
LITERACY PROGRAMS. <strong>The</strong> Roland Williams Youth Financial Literacy<br />
Program reached at-risk youth in our community, teaching them the<br />
fundamental money management skills needed to help them in their daily<br />
lives as they enter college, take a job, and build their financial future.<br />
MEMBER COMPANY FINANCIAL EDUCATION SEMINARS. We offer<br />
three Financial Education seminars for employees at member<br />
companies and local non-profits including: Managing Your Finances,<br />
Fraud & Identity <strong>The</strong>ft and How to Buy Your First Home. <strong>The</strong>se seminars<br />
are attended by members and non-members alike, plus many of these<br />
companies are located in underserved areas.<br />
FINANCIAL EDUCATION EVENTS. <strong>The</strong> <strong>Summit</strong> has hosted events such as<br />
“Net Worth/Self Worth” for high-school aged youth at the Wegmans LPGA<br />
Golf Tournament, as well as financial education classes at East Rochester<br />
High School in conjunction with high school curriculums, plus we are active in<br />
the community through presentations at adult education classes in as well.<br />
7
Our Commitment to<br />
Youth <strong>Members</strong><br />
82<br />
Bugetmania! Game for<br />
High School Students<br />
Teenage<br />
students at the<br />
St. Joseph’s<br />
Villa Avalon<br />
School had a<br />
chance to<br />
contemplate real-life<br />
budgeting questions as<br />
they participated in an<br />
interactive game called<br />
Budgetmania!,<br />
conducted by staff from<br />
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong><br />
<strong>Credit</strong> <strong>Union</strong>.<br />
Participating students<br />
were assigned an<br />
occupation and received<br />
his or her monthly<br />
income in play money.<br />
Job Shadowing Program<br />
Students from <strong>The</strong> Community<br />
Place of Greater Rochester<br />
<strong>The</strong> <strong>Summit</strong><br />
has hosted a<br />
number of job<br />
shadowing<br />
events where<br />
teens and atrisk<br />
youth learn<br />
about job skills<br />
and it what it<br />
takes to succeed in a business setting. We<br />
have held these sessions at our branches and<br />
at our corporate headquarters in an effort to<br />
reach as many high-school age kids as<br />
possible. Our staff has volunteered their<br />
Avalon School students participating in<br />
Budgetmania! with the help of<br />
<strong>The</strong> <strong>Summit</strong>’s staff.<br />
<strong>The</strong> students then moved through a variety<br />
of “stations” that mimic the real-life<br />
financial choices and challenges they may<br />
encounter in a typical month. <strong>The</strong>y had to<br />
make many tough choices based on the<br />
amount of money they made and had already<br />
spent. <strong>The</strong> best news of all, not one student<br />
overspent their budget!<br />
time and talent to help them get a glimpse<br />
of the education and skills needed for<br />
specific<br />
credit<br />
union<br />
jobs.<br />
Job Shadowing Program<br />
8
<strong>The</strong> Communities<br />
Our Commitment to<br />
We Serve<br />
Through direct financial support or other in-kind contributions to<br />
worthwhile local organizations in all markets served, and by<br />
participating in public service activities, <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong><br />
<strong>Union</strong> strives to be an active partner in our community.<br />
United Way CASH/VITA Program<br />
Chicken BBQ at Corporate Headquarters<br />
to benefit Eastman Commons<br />
<strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> has partnered with <strong>The</strong> United Way of Greater<br />
Rochester’s CASH/VITA program assisting underserved residents in this area. CASH<br />
stands for Creating Assests, Savings, and Hope. VITA stands for Volunteer Income<br />
Tax Assistance.<br />
<strong>The</strong> <strong>Credit</strong> <strong>Union</strong> has a variety of unique programs that help members in their daily<br />
financial lives. Volunteers from <strong>The</strong> <strong>Summit</strong> staff helped hundreds of participants<br />
complete their tax returns at no charge and also counseled people on strategies for<br />
savings, home ownership, and the establishment/repair of their credit. We also reached<br />
out to over 200 unbanked participants and brought them into <strong>The</strong> <strong>Summit</strong>’s<br />
membership family, an achievement we’re very proud of.<br />
Deep Community Roots<br />
<strong>The</strong> values that <strong>The</strong> <strong>Summit</strong> <strong>Federal</strong> <strong>Credit</strong> <strong>Union</strong> was founded on is as enduring today as the day we<br />
first began serving members. For over sixty years, we’ve played an active role supporting our members;<br />
where they work, where they live and have made a vigorous commitment to give back to the<br />
communities at large in which we serve.<br />
9 8<br />
<strong>The</strong> <strong>Summit</strong> contributes to the<br />
Brighton Education Fund<br />
<strong>Summit</strong> Employees participate in<br />
the Corporate Challange Road Race
T H E SU M M I T FE D E R A L CR E D I T UN I O N<br />
Rochester<br />
Branch Locations<br />
Brighton<br />
Tops/Brighton Plaza<br />
1900 South Clinton Avenue<br />
Greece/Corporate Office<br />
Canal Ponds Business Park<br />
100 Marina Drive<br />
Henrietta<br />
Southtown Plaza<br />
3333 West Henrietta Road<br />
Hilton<br />
41 Hovey Square<br />
Irondequoit<br />
2111 Hudson Avenue<br />
Penfield<br />
2146 Penfield Road<br />
Seneca Falls<br />
Seneca Falls<br />
123 Fall Street<br />
Buffalo<br />
Clarence<br />
5641 Transit Road<br />
North Buffalo<br />
2290 Delaware Avenue, near Hertel<br />
Shared Branches<br />
Over 30 Additional <strong>Credit</strong> <strong>Union</strong><br />
Shared Branches in the Rochester,<br />
Seneca Falls & Buffalo Areas<br />
www.cuservicecenters.com<br />
www.summitfcu.org<br />
(800) 836-SFCU