Rules and Regulations 2013 - North Florida Regional Medical Center

North Florida Regional Medical Center
Rules And Regulations
patient shall have full disclosure related to research and the patient shall be
informed. if the Hospital proposed to engage in or perform human
experimentation or other research/educational projects affecting his/her care
or treatment. The patient has the right to refuse to participate in such
treatment.
n. Consultation: To consult, at his/her own request and expense, with a
specialist.
o. Refusal of Treatment: To refuse treatment to the extent permitted by law.
When refusal of treatment by the patient or his/her legally authorized
representative prevents the provision of appropriate care in accordance with
ethical and professional standards, the relationship with the patient may be
terminated upon reasonable notice.
p. Transfer and Continuity of Care: A patient may not be transferred to another
facility unless he/she has received a complete explanation of the need for
transfer and the alternatives to such a transfer, and unless the transfer is
acceptable to the other facility. The patient has the right to be informed by the
responsible practitioner or his/her delegate of any continuing healthcare
requirements following discharge from the Hospital.
q. Hospital Charges: Regardless of the source of payment for his/her care, the
patient has the right to request and receive an itemized total bill for hospital
services. The patient has the right to timely notice prior to termination of
his/her eligibility for reimbursement by any third-party payor for the cost of
his/her care. The patient has the right to receive a reasonable estimate of
charges for medical care before treatment. If the patient is eligible for
Medicare, he/she has the right to know before treatment whether his/her
physician and the hospital accept Medicare assignment rate.
r. Hospital Rules and Regulations: To be informed of the Hospital rules and
regulations applicable to his/her conduct as a patient. Patients are entitled to
information about the Hospital’s mechanism for the initiation, review and
resolution of patient complaints.
s. Complaints: To complain to the department manager, staff member, or the
administration in any patient care area regarding the quality of care received.
Presentation of a complaint does not serve to compromise a patient’s future
access to care. Patients are entitled to resolution of complaints that are
presented when possible. The patient will be involved in resolving dilemmas
about care. Formal grievances in writing or verbal grievances not promptly
resolved by staff and requiring administrative intervention will be considered
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