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TravelTrex Information for partners 2011/2012

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8<br />

CuSTOMERS<br />

Our customers:<br />

FuN-ORIENTATEd<br />

& SPORTy<br />

Customers<br />

The basis <strong>for</strong> the success<br />

SnowTrex has experienced is our<br />

customers, whose support has<br />

guided our development from regional<br />

to national to international<br />

tour operator.<br />

54 % of the SnowTrex customers<br />

come from Germany, which means<br />

that the number of international customers<br />

has grown to 46 % in comparison<br />

to the previous year (45 %). We<br />

there<strong>for</strong>e expect that in the winter<br />

season <strong>2011</strong>/12 more than half of our<br />

customers will come from abroad. In<br />

the 10/11 winter season, customers<br />

from 48 countries booked a SnowTrex<br />

holiday.<br />

The internationalisation of our customers<br />

is an important advantage <strong>for</strong><br />

our property managers, as well as our<br />

incoming agents, as at times, holiday<br />

schedules differ. This creates more<br />

regular occupancy rates <strong>for</strong> the<br />

accommodations.<br />

In virtually all European markets,<br />

marketing measures are conducted in<br />

the respective native language, which<br />

leads to even broader internationalisation.<br />

Breakdown of ages <strong>for</strong> SnowTrex holiday<br />

participants 10/11<br />

27 %<br />

18 %<br />

0–14 years<br />

15–19 years<br />

20–24 years<br />

11 %<br />

27 %<br />

5 %<br />

12 %<br />

25–34 years<br />

35–44 years<br />

45+ years

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