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FREE California Drinking Water Workshops<br />

Classroom & Online: <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong><br />

Presented by:<br />

Rural Community<br />

Assistance Corporation (RCAC)<br />

Funded by:<br />

State Water Resources Control Board


About the Workshops:<br />

The goal of these workshops<br />

is to provide information<br />

to help small, rural water<br />

systems deliver safe, reliable<br />

drinking water to their customers<br />

and to demonstrate<br />

how to properly manage a<br />

water system for long-term<br />

viability.<br />

Financial stability is the key<br />

to success for most water<br />

systems.<br />

The California State Water<br />

Resources Control Board<br />

has identified 13 Technical,<br />

Managerial and Financial<br />

(TMF) elements.<br />

The 13 elements are:<br />

Technical:<br />

• Consolidation<br />

Feasibility<br />

• System Description<br />

• Certified Operators<br />

• Operations Plans<br />

• Source Capacity<br />

• Training<br />

Managerial:<br />

• Ownership<br />

• Water Rights<br />

• Organization<br />

• Emergency<br />

Response Plan<br />

• Policies<br />

Financial:<br />

• Budget Projection /<br />

Capital Improvement<br />

Plans<br />

• Budget Control<br />

©2014, California State Water<br />

Resources Control Board<br />

(Water Board). This material<br />

may not be reproduced or<br />

disseminated without prior<br />

written permission from the<br />

Water Board.<br />

Contact Hours:<br />

Each classroom workshop and the CalTAP Fair qualify for six (6) drinking water operator<br />

certification contact hours. Each online workshop qualifies for two (2) drinking water operator<br />

certification contact hours. Certificates of completion will be provided at the conclusion of<br />

each classroom workshop to those preregistered. They will be mailed after the workshop for<br />

online workshops and to those not preregistered for classroom workshops.<br />

Attention California Registered Environmental Health Specialists (REHS): RCAC is designated<br />

as a continuing education accreditation agency for REHS by the California Department of<br />

Public Health. Contact hours earned through attendance at drinking water, wastewater and<br />

solid waste training events conducted by RCAC staff qualify toward completion of the REHS<br />

continuing education requirements. See page 16 for trainer biographies.<br />

Cost:<br />

There is no fee to attend these workshops. Priority attendance will be given to those from<br />

smaller water systems. When space permits, on-site registration will be on a first come, first<br />

served basis with priority given to those who have registered in advance and to those from<br />

smaller water systems. Class size for each workshop is noted in the workshop description.<br />

Handouts will be available for those who register at least three weeks in advance of each<br />

class date.<br />

Crescent City<br />

DWS<br />

Fortuna<br />

WDB<br />

Clearlake<br />

ECP<br />

Santa Cruz<br />

ECP<br />

Monterey<br />

CCC<br />

<strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> Workshop Topics and Locations<br />

Chico<br />

ECP<br />

Yuba City<br />

ARS<br />

Auburn<br />

CCC<br />

Rancho Cordova<br />

CTF<br />

Paso Robles<br />

DCP<br />

Merced<br />

NBB<br />

Buellton<br />

ERP<br />

Fresno<br />

CCC, DCP<br />

Visalia<br />

NBB<br />

ONLINE WORKSHOPS<br />

Board Basics Series:<br />

Basic Operations<br />

Board Roles & Responsibilities<br />

Safe Drinking Water Act<br />

Capital Improvement Plans<br />

Financial Management<br />

Rate Setting<br />

AB54 Board Training for MWS<br />

Regulations Basics Series:<br />

Total Coliform Rule<br />

Operator Certification<br />

Water Quality Sampling<br />

Surface Water Treatment<br />

Public Notification<br />

Disinfection By-Products Rule II<br />

Victorville<br />

ARS<br />

Claremont<br />

FM, AM/GIS<br />

Operator Basics Series:<br />

Water Supply & Sources<br />

Pumps & Motors Efficiency<br />

Storage & Distribution<br />

Disinfection Basics<br />

Water Treatment Techniques<br />

Sampling Procedures & Reporting Results<br />

Other Online Workshops:<br />

Cross Connection Controls<br />

Drought Contigency Planning<br />

Emergency Response Planning<br />

Water Distribution Math<br />

Water Treatment Math<br />

CLASSROOM WORKSHOPS<br />

AM/GIS = Asset Management/GIS<br />

ARS = Arsenic Symposium<br />

DCP = Drought Contingency Planning<br />

DWS = Drinking Water Sample<br />

CCC = Cross Connection Control<br />

CTF = CalTAP Fair<br />

ECP = Ethics, Conflicts of Interest & Policies<br />

FM = Financial Management<br />

NBB = No Bad Bugs: Protecting Your Water System<br />

WDB = Water Distribution System Basics


Special Event: CalTAP Fair<br />

Join us at the CalTAP Fair!<br />

March 26, 20<strong>15</strong> – 8:30 a.m. to 4 p.m. (Sacramento area)<br />

Sacramento Marriott Rancho Cordova<br />

11211 Point East Drive<br />

Rancho Cordova, CA 95742<br />

Come and learn about the California Technical Assistance<br />

Providers (CalTAP) programs that are supported by the<br />

California State Water Resources Control Board. These<br />

programs provide onsite technical assistance and free<br />

workshops for water professionals throughout the state, as<br />

well as other resources.<br />

The CalTAP Fair qualifies for six contact hours.<br />

(Lunch is one hour and on your own)<br />

CalTAP Fair: Sacramento, CA • March 26, 20<strong>15</strong><br />

PROGRAM AT A GLANCE<br />

8 a.m. Registration opens<br />

8:30 a.m. Welcome & Introductions<br />

CalTAP Presentations<br />

10:<strong>15</strong> a.m. Break<br />

10:30 a.m. Regulations Update<br />

Noon<br />

Lunch<br />

1 p.m. Sanitary Surveys Leak Detection/ Disinfection Using the TMF Tune-Up<br />

(3 hours) Water Audits Tool (computer lab)*<br />

2:20 p.m. Break<br />

2:40 p.m. Sanitary Surveys Drought Contingency Sampling Using the TMF Tune-Up<br />

(con’t.) Planning Tool (computer lab)*<br />

4 p.m. Adjourn<br />

*Complete the TMF Tune-Up on-site and receive a gift, even if you’ve taken the Tune-Up before!<br />

The CalTAP providers are:<br />

• State Water Resources Control Board<br />

• California Rural Water Association<br />

• Office of Water Programs, California State University Sacramento<br />

• Rural Community Assistance Corporation (RCAC)<br />

• Self-Help Enterprises<br />

• University of California, Davis<br />

• U.S. Environmental Protection Agency<br />

CalTAP Fair | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 1


Online Workshops<br />

RCAC’s online trainings are instructor-led, interactive, internet-based<br />

workshops designed to provide quality training without the participant<br />

having to travel. Each session is two hours and qualifies for two contact hours.<br />

RCAC uses the Blackboard Collaborate training platform.<br />

You will need to check your computer BEFORE you get<br />

started in an online session for the first time.<br />

Computer system check and information can be found here:<br />

http://support.blackboardcollaborate.com<br />

Set-up and download the LATEST VERSION OF JAVA (if<br />

needed) — NO OTHER SOFTWARE IS NEEDED:<br />

https://java.com/en/download/index.jsp<br />

Once loaded on your computer, you should not have to<br />

repeat this process for further RCAC online trainings using the<br />

same computer, as long as you have the latest version of Java.<br />

Audio recommendations<br />

We recommend using a headset or speakers. If you<br />

would like to use a microphone (this is optional) to ask<br />

questions instead of typing your questions or comments,<br />

an external microphone on your headset is better than a<br />

built-in microphone. Common PC microphones do not<br />

work in a Mac (Apple) microphone jack, so Mac users should<br />

use USB microphones.<br />

Having Blackboard Collaborate issues?<br />

Call Tech Support toll free at: (866) 388-8674<br />

2 | Online Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong>


PLEASE NOTE: All online workshop registrations REQUIRE A VALID E-MAIL ADDRESS. That is how links<br />

(invitations) to attend the online workshop are sent to registered participants.<br />

Board Basics Series<br />

Basic Operations<br />

<strong>Jan</strong>uary 6, 20<strong>15</strong> @ 10 a.m. only<br />

Many small public water systems have a board of directors,<br />

and most of these directors are volunteers unfamiliar with<br />

drinking water system components. This workshop will<br />

familiarize board members and new managers with the basic<br />

workings of a public water system. Participants will learn<br />

and understand:<br />

• Drinking water regulations<br />

• Capacity development<br />

• Water sources<br />

• Water treatment facilities and water distribution systems<br />

• Financial responsibilities<br />

Safe Drinking Water Act<br />

February 3, 20<strong>15</strong> @ 10 a.m. only<br />

Throughout the country, small water system staff adhere to<br />

regulations to provide safe drinking water for their customers.<br />

The drinking water system staff follows direction from the state<br />

or county health department, but may not realize that these<br />

regulations began at a federal level. This workshop will teach<br />

operators, managers and board members how and why these<br />

regulations exist. Participants will learn and understand:<br />

• What the Safe Drinking Water Act (SDWA) is<br />

• How the SDWA was developed<br />

• How the SDWA is updated<br />

• How to adhere to the SDWA<br />

• Why state and county health departments enforce<br />

these regulations<br />

Board Roles & Responsibilities<br />

March 3, 20<strong>15</strong> @ 10 a.m. only<br />

This module presents the many responsibilities attached to<br />

serving on a water authority board. Many board members<br />

are unaware of the scope and breadth of these responsibilities,<br />

which range from fiscal responsibility to environmental<br />

compliance, ethics, avoiding conflicts of interest and familiarity<br />

with state and federal laws. Participants will learn:<br />

• Why a public drinking water supply system must operate<br />

as a viable business<br />

• The concept of capacity development (technical, managerial<br />

and financial), and how each of the TMF elements<br />

are interrelated<br />

• The key legal responsibilities of governing bodies in the<br />

oversight of a water utility<br />

• Board practices that can help water boards stay informed<br />

and respond proactively<br />

This workshop will give participants the information and<br />

resources they need to understand a board’s legal responsibilities<br />

and become proactive and informed board members.<br />

Recommended audience includes system managers, new or<br />

existing board members, and those considering serving on a<br />

water system board.<br />

Capital Improvement Planning<br />

April 7, 20<strong>15</strong> @ 10 a.m. only<br />

It is becoming all too common for public water systems to<br />

experience system failures, resulting in water outages or<br />

non-compliance issues. One method to avoid these issues<br />

is to plan for the future. This workshop will show board<br />

members, managers and operators how to develop a Capital<br />

Improvement Plan (CIP) which will allow them to replace<br />

water system components prior to failure. Participants will<br />

learn and understand:<br />

• What a CIP is<br />

• Resources for developing a CIP<br />

• Updating a CIP<br />

• Planning and developing a CIP<br />

• How a CIP ties into other important documents<br />

and policies<br />

Online Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 3


Financial Management<br />

May 5, 20<strong>15</strong> @ 10 a.m. only<br />

Do you want to improve your water system’s financial health?<br />

As a member of the board, you have very important financial<br />

responsibilities, including establishing the policy framework<br />

governing your utility’s finances, planning for the system’s<br />

financial future, preparation and adoption of budgets, monitoring<br />

and oversight of financial performance, and ensuring<br />

accountability and integrity of the financial system. The goal<br />

of good financial management is to insure that your utility is<br />

operated as a financially sustainable enterprise while providing<br />

safe and reliable water, both in the short- and long-term, to<br />

your utility’s customers.<br />

This session is ideal for a board member of a drinking water<br />

utility who needs to understand basic financial aspects of a<br />

utility’s operations. Participants will learn and understand:<br />

• Where to acquire financial tools, guides, and templates<br />

to improve your financial health including rate setting,<br />

budgeting, asset management, and customer policies<br />

• Basic financial terms and how to read and interpret the<br />

common financial statements so more informed decisions<br />

can be made with the information that can be gained<br />

from them<br />

• How to use financial statements to keep your system<br />

financially viable<br />

• Using financial ratios; computing ratios to assess<br />

financial sustainability<br />

• Identification of methods to balance the budget<br />

Rate Setting<br />

<strong>June</strong> 2, 20<strong>15</strong> @ 10 a.m. only<br />

In order to remain viable, all public water systems should<br />

be billing their customers for the true cost of producing and<br />

delivering safe, aesthetically pleasing water under sufficient<br />

pressure. In order to determine the true value of water produced,<br />

a comprehensive budget must be established. This<br />

workshop will show board members, managers and operators<br />

how to establish fair rates based on a budget with true costs.<br />

Participants will learn and understand:<br />

• Where to acquire budgeting tools and templates<br />

• How to prepare a budget<br />

• How to adhere to Proposition 218 when applicable<br />

• How to convince the public when rate adjustments<br />

are needed<br />

• How to establish a rate structure based on the true cost of<br />

producing and delivering water<br />

4 | Online Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong>


AB54 Board Training for<br />

Mutual Water Systems<br />

<strong>Jan</strong>uary 21, 20<strong>15</strong> @ 10 a.m.<br />

February 18, 20<strong>15</strong> @ 6 p.m.<br />

Starting in 2012, all mutual water board members are required<br />

to have two hours of ethics training every six years, and within<br />

six months of taking office. This training is designed to provide<br />

for system longevity and helps assure that board members<br />

meet their legal responsibilities. Required topics of training<br />

include: conflicts of interest, fiduciary responsibilities, Safe<br />

Drinking Water Act compliance, long term management and<br />

Capital Improvement Planning. We will also cover the new<br />

AB240 requirements, which affect Mutual Water Systems as<br />

of <strong>Jan</strong>uary 1, 2014. This workshop allows mutual water systems<br />

to comply with this new regulation and helps prepare them<br />

to better govern their water company. This workshop meets<br />

the legal requirement for board members ethics training under<br />

AB54. Participants will learn and understand:<br />

• All requirements of AB54 and AB240<br />

• Financial conflicts of interest to avoid<br />

• Strategic planning<br />

• Financial responsibilities<br />

• Capital Improvement Planning<br />

• How to comply with the Safe Drinking Water Act<br />

Regulations Basics Series<br />

The number one priority of every operator, manager and board<br />

member is to provide safe drinking water to the community.<br />

The California Safe Drinking Water Act defines safe drinking<br />

water and prescribes the proper operation and design of<br />

water systems within the state. A working knowledge of<br />

these regulations is essential to the operation and oversight<br />

of a safe and compliant water system.<br />

The Drinking Water Regulations Basics Series is designed<br />

to provide operators, managers and board members with an<br />

understanding of the rules and regulations that are essential<br />

to a safe and compliant water system. Each online session will<br />

cover part of the current regulations. Each regulation module<br />

will describe the benefits, health effects and actions required<br />

for the delivery of safe drinking water. In a step-by-step format,<br />

the modules will detail the actions necessary to ensure compliance<br />

with California law.<br />

Total Coliform Rule<br />

<strong>Jan</strong>uary 22, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Preventing waterborne diseases is one of the primary<br />

objectives of any drinking water system, and one of the<br />

most important ways to monitor for biological contamination<br />

is to regularly sample for coliform bacteria. This workshop<br />

will cover the basic requirements of the Total Coliform Rule<br />

(TCR), including sampling, compliance determination, and<br />

public notification, as well as the revisions to the Rule.<br />

Participants will learn:<br />

• The importance of coliform sampling for public<br />

health protection<br />

• The difference between Total and Fecal Coliform and<br />

E. Coli<br />

• Routes of contamination into water distribution systems<br />

• What to do when a sample tests positive for Total<br />

Coliform or E. Coli<br />

• What changes are in the Revised TCR<br />

This is a practical training with knowledge and information<br />

that water system staff, operators or board members<br />

should know.<br />

Online Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 5


Operator Certification<br />

February 19, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

State and Federal regulations require that all public water<br />

systems retain water treatment and/or water distribution<br />

system operators. This workshop will explain how the regulations<br />

work, the steps to become a water operator in California,<br />

an explanation of the testing procedure and steps for advancement<br />

of certification level and advancement within your<br />

water system.<br />

Participants attending this workshop will learn about:<br />

• Operator certification regulations<br />

• Step-by-step procedures to become certified or advance<br />

level of certification<br />

• How the state testing procedure is implemented<br />

• Frequently asked questions<br />

Water Quality Sampling<br />

March 19, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

You are getting customer complaints about musty tasting<br />

water and don’t remember if you completed all of the state’s<br />

monitoring and reporting requirements for the past three<br />

months. So how do you know if the water you are delivering<br />

is safe to drink? What do you tell your customers? Participants<br />

will learn:<br />

• Key existing regulations<br />

• Reporting requirements<br />

• Future monitoring regulations under the California<br />

Safe Drinking Water Act<br />

• The benefits of a timely water quality monitoring program<br />

Surface Water Treatment<br />

April 23, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

It’s been raining for three straight days and your effluent<br />

turbidity has just spiked at your water treatment plant. What<br />

monitoring and reporting procedures do you follow? What<br />

do those new regulations say? Is your treatment method still<br />

acceptable? What do you need to report and when? This<br />

workshop is designed to help you understand surface water<br />

treatment and monitoring regulations by reviewing the basis<br />

for current and future regulations. Participants will learn:<br />

• The Surface Water Treatment Rule<br />

• Long-Term 1 and Long-Term 2 Enhanced Surface Water<br />

Treatment Rules<br />

• Existing and future water quality monitoring requirements<br />

• Basic treatment methods and technologies<br />

• Regulatory reporting requirements<br />

Public Notification<br />

May 28, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Water utilities are required to provide a minimum level of<br />

customer communication through Consumer Confidence<br />

Reports (CCRs), Public Notification, Proposition 218 and<br />

other requirements. Meeting and exceeding these requirements<br />

can move your utility from mediocre to good and from good<br />

to excellent.<br />

This workshop will provide an overview of Federal and State<br />

customer communication requirements, and provide tools and<br />

resources for developing and implementing a comprehensive<br />

public notification plan. Participants will learn:<br />

• Why effective customer communication is vital for a<br />

small water system<br />

• Federal and State requirements pertaining to public<br />

communication and notification<br />

• Resources and tools for complying with Federal and<br />

State requirements<br />

• Principles of an effective customer communication<br />

strategy<br />

• Tips for online and new technology communication<br />

options<br />

Disinfection By-Products Rule II<br />

<strong>June</strong> 18, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

It is well known that certain commonly used drinking water<br />

disinfectants can react with naturally occurring materials in<br />

the water to form disinfection by-products (DBPs), which<br />

may pose various long-term health risks. The Long-Term 2<br />

Enhanced Surface Water Treatment Rule (LT2ESWTR) and the<br />

Stage 2 Disinfection By-Product Rule (DBPR) are the second<br />

phase of rules required by Congress to strengthen protection<br />

against microbial contaminants, especially Cryptosporidium,<br />

and at the same time reduce the potential health risks of DBPs.<br />

This workshop will examine the factors and causes of DBP<br />

formation and the regulatory framework of the Stage 1 and<br />

Stage 2 DBPR. Participants will learn:<br />

• The differences between the Stage 1 and Stage 2 rules<br />

• Alternative disinfectants and application practices<br />

that may reduce or eliminate DBP formation<br />

• How to conduct an Initial Distribution System<br />

Evaluation (IDSE)<br />

• Categories and deadlines for Stage 2 compliance<br />

monitoring<br />

This workshop provides a basic regulatory overview of the<br />

DBPR, and the information and resources that will enable an<br />

informed decision regarding the best disinfection practices for<br />

your public water system.<br />

6 | Online Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong>


Operator Basics Series<br />

Water Supply & Sources<br />

<strong>Jan</strong>uary 7, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

What does Under the Direct Influence mean? What is an<br />

unconfined aquifer? Why does surface water require different<br />

treatment than groundwater? Come learn the answers to these<br />

questions and more, as we explore small system water supply<br />

and sources. Learn how your water system’s supply and source<br />

impact many of your daily activities as an operator.<br />

This course includes information on:<br />

• California’s water supply<br />

• Types of water sources commonly seen in small systems<br />

• Characteristics of major water source types and treatment<br />

impacts<br />

• Source water protection planning<br />

Recommended audience includes system managers, new or<br />

existing water operators, and those considering employment in<br />

a public water system.<br />

Pumps & Motors Efficiency<br />

February 4, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Pumping water is one of the most inefficient uses of energy<br />

there is. Most water pumping systems only convert 30 to 60<br />

percent of the power they consume (and you pay for) into<br />

useful work, one of the lowest margins of efficiency of all commercial<br />

and industrial uses. Why? The laws of physics mostly,<br />

but also simple mistakes made in selecting a pump or motor<br />

for a given duty point. This workshop will help you understand<br />

and minimize inefficiency in your pumping systems and how<br />

to choose the right pump and motor for the job – one that will<br />

save money year after year.<br />

Participants will learn:<br />

• Where to find and how to use free Total Dynamic Head<br />

(TDH) and horsepower calculators on the internet<br />

• How to calculate TDH in a fluid pumping system<br />

• How to solve wire-to-water energy calculations<br />

• The six factors in friction loss and how to minimize them<br />

This workshop will give participants a variety of tools, tips<br />

and information they can use to reduce energy costs at their<br />

utilities. The recommended audience is system operators<br />

and managers.<br />

Storage & Distribution<br />

March 4, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

This module presents the wide aspects and varying operation<br />

of water storage systems and distribution piping. The distribution<br />

and storage system is the unrecognized backbone of<br />

any water system. However, due to its inconspicuous nature,<br />

problems are seldom realized and maintenance is seemingly<br />

nonexistent. The fact is that most bacteriological contamination<br />

takes place in the distribution system. This alone should<br />

be enough to warrant prudent maintenance of piping and<br />

valves and storage tanks in the system. Through purposeful<br />

flushing procedures and adequate planning, system downtime<br />

can be minimized and water quality can be improved.<br />

Participants will learn:<br />

• Common components and types of water distribution<br />

system piping and storage<br />

• Maintenance guidelines and programs that reduce longterm<br />

expenditures<br />

• Possible pathways of and how to reduce contamination<br />

• Inspection and record-keeping procedures that improve<br />

water quality<br />

This workshop will give participants the information and<br />

resources they need to understand proper operation and<br />

maintenance of their storage and distribution systems.<br />

Recommended audience includes system operators, new board<br />

members, and those considering becoming certified operators<br />

of a water system.<br />

Disinfection Basics<br />

April 1, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Many small public water systems are required to disinfect their<br />

potable water supplies in order to maintain the bacteriological<br />

water quality of the water provided to their customers.<br />

Understanding the properties and safe use of chlorine and<br />

other disinfectants is essential to providing safe water. Knowing<br />

how to determine proper chlorine dosing as well as testing<br />

for chlorine residual are basics all staff that are responsible for<br />

chemical addition to water supplies should understand. This<br />

workshop is designed for water system operators and managers<br />

to understand water system disinfection basics. Participants<br />

will learn and understand:<br />

• Properties of the different types of chlorine and equipment<br />

typically used<br />

• Disinfecting with hypochlorites<br />

• Determining chlorine dose<br />

• Safe use of different types of chlorine<br />

• Alternative disinfectants overview<br />

Online Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 7


Water Treatment Techniques<br />

May 6, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

There are multiple techniques used by public water systems to<br />

provide safe, aesthetically pleasing water to their customers.<br />

These techniques have been established by state law, federal law<br />

and the industry. This workshop will cover these techniques as<br />

well as provide resources for the water treatment operator.<br />

Participants attending this workshop will learn about:<br />

• Water quality parameters<br />

• Water sources<br />

• Water treatment techniques<br />

• Water treatment regulations<br />

Sampling Procedures &<br />

Reporting Results<br />

<strong>June</strong> 3, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

The Safe Drinking Water Act requires water quality compliance<br />

monitoring for a variety of contaminants, from total coliform<br />

to heavy metals. Small system operators are often tasked with<br />

sample collection. Knowing correct sampling procedures<br />

and reporting requirements can minimize your system’s risk<br />

for false positives or administrative violations. This course<br />

includes information on:<br />

• Sample collection methods and techniques<br />

• Creating and updating Site Sampling Plans<br />

• Chain of custody forms, lab results and lab coordination<br />

• Reporting monitoring results<br />

Recommended audience includes system managers, new or<br />

existing water operators, and those responsible for sampling at<br />

a public water system.<br />

Other Online Workshops<br />

Cross Connection Controls<br />

March 17, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Do you have an active cross connection control program? If<br />

not, it is time to get in the game. Not only are you required<br />

to have an approved program, but cross connection controls<br />

provide yet another barrier against water contamination. This<br />

workshop will give you the information and resources on how<br />

to develop a program that fits your small water system. You<br />

will learn:<br />

• How to identify potential cross connections<br />

• What backflow prevention devices to use<br />

• State requirements regarding cross connection control<br />

• How to develop a successful program<br />

Water Distribution Math<br />

March 18, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Water distribution operators must be able to use water math<br />

in order to determine pressure and volumes of water in order<br />

to properly dose their drinking water with chlorine. This<br />

workshop will show distribution operators how to use these<br />

math skills utilizing the conversion sheet used by the<br />

California Division of Drinking Water.<br />

Participants attending this workshop will learn:<br />

• Volumes<br />

• Pressure<br />

• Chlorine dosage<br />

• Pipe velocity<br />

Take the Free TMF Tune-up for California Drinking Water Systems<br />

Is your water system operating at<br />

its peak efficiency?<br />

Do you have a capital improvement plan?<br />

Is your system financially viable?<br />

Or could you use a TMF Tune-Up?<br />

The TMF Tune-up is a free online technical, managerial<br />

and financial (TMF) tool to help you assess your water<br />

system’s strengths and weaknesses. It will provide you with<br />

relative scores in each of the TMF categories, and a list of<br />

resources tailored to your water system’s needs.<br />

Access the TMF Tune-Up at:<br />

http://neien.des.ucdavis.edu/tmf/<br />

8 | Online Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong>


Water Treatment Math<br />

May 13, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

One of many skills needed by water treatment operators<br />

includes the ability to perform water math problems. This<br />

includes volume, chemical dosage, filtration math, sedimentation<br />

basin detention times and pipe velocity. This workshop<br />

will help the treatment operator master these formulas while<br />

utilizing a conversion sheet.<br />

Participants attending this workshop will learn:<br />

• Volumes<br />

• Chemical dosage<br />

• Sedimentation and filtration<br />

• Pipe velocity<br />

Emergency Response Planning<br />

<strong>June</strong> 16, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Public water systems should be prepared for any emergency<br />

that would potentially cause a water outage, water contamination<br />

or otherwise cause harm to system staff or the public.<br />

Preparation for these emergencies should be in the form of a<br />

written Emergency Response Plan (ERP). This workshop will<br />

show water system board members, managers and operators<br />

how to develop and maintain an ERP. Participants will learn<br />

and understand:<br />

• What an ERP is and its importance<br />

• Resources and templates for an ERP<br />

• How to develop and maintain an ERP<br />

• Examples of table top exercises for planning purposes<br />

Drought Contingency Planning<br />

<strong>June</strong> 17, 20<strong>15</strong> @ 10 a.m. or 2 p.m.<br />

Are you controlling water losses in your water system? Learn<br />

how a water audit can identify where water losses are coming<br />

from in your water system, why water meters are a critical<br />

tool for water conservation, and how to find existing leaks<br />

to control water losses. Planning for drought conditions is<br />

essential to ensure water supply for public health and safety<br />

and to minimize impacts on economics, environment and<br />

lifestyle. This workshop will cover how to plan for drought to<br />

reduce the vulnerability of the water system. Learn how a water<br />

audit can identify where water losses are coming from in your<br />

water system, why water meters are a critical tool for water<br />

conservation, and how to find existing leaks to control water<br />

losses. Knowing how much water you have and use plays a<br />

huge role in drought preparedness. Participants will learn:<br />

• How to conduct a water audit<br />

• Where to find climate information<br />

• How to determine triggers for different drought stages<br />

• Best practices to reduce water use<br />

Online Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 9


10 | Classroom Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong><br />

Classroom Workshops


The Drinking Water Sample:<br />

A Comprehensive Approach<br />

<strong>Jan</strong>uary 14, 20<strong>15</strong> – Crescent City<br />

The Lighthouse Inn<br />

681 Highway 101 South, Crescent City, CA 95531<br />

Limited to 35 attendees<br />

This module presents the many responsibilities of SDWA<br />

compliance monitoring and site sampling plans. Many times<br />

operators are tasked with sample collection in their system.<br />

We will look at the many different samples collected, the<br />

bottles used, and practice our sampling technique. We will<br />

take a closer look at different site sampling plans and lab<br />

paperwork including the chain of custody and lab results.<br />

Participants will learn:<br />

• What determines our sampling requirements and the<br />

different types of SDWA compliance samples<br />

• Who is qualified to collect drinking water samples<br />

• How to determine representative sites and what type of<br />

site sampling plan best fits your drinking water system<br />

• How to use good technique to ensure consistent, quality<br />

sample results<br />

• How do we determine the correct bottle types and<br />

preservatives<br />

This workshop will give participants the information and<br />

resources they need to understand the different samples that<br />

are required and the responsibilities of the trained water<br />

sampler. Recommended audience includes system managers,<br />

new or existing water operators, and those considering<br />

employment in a public water system.<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Water Distribution System Basics<br />

<strong>Jan</strong>uary <strong>15</strong>, 20<strong>15</strong> – Fortuna<br />

River Lodge Conference Center<br />

1800 Riverwalk Drive, Fortuna, CA 95540<br />

Financial Management<br />

February 11, 20<strong>15</strong> – Claremont<br />

DoubleTree Claremont<br />

555 West Foothill Blvd., Claremont, CA 91711<br />

Limited to 50 attendees<br />

Do you really need to increase rates? Learn how improving<br />

financial management at your water system can help you<br />

answer this question. The goal of good financial management<br />

is to ensure that the utility is operated as a financially sustainable<br />

enterprise while providing safe and reliable water, both<br />

in the short- and long-term, to your utility’s customers.<br />

Decision makers have very important financial responsibilities,<br />

including establishing the policy framework governing a<br />

utility’s finances, planning for the system’s financial future,<br />

preparation and adoption of budgets, monitoring and oversight<br />

of financial performance, and ensuring accountability<br />

and integrity of the financial system. Operators and staff<br />

support the board and implement financial management<br />

policies on a day-to-day basis. In order to determine the true<br />

value of water produced, a comprehensive budget must be<br />

established. This workshop will show board members, managers<br />

and operators how good financial management helps<br />

to establish fair rates with a budget based on true costs.<br />

Participants will learn and understand:<br />

• Where to acquire financial tools, guides, and templates to<br />

improve your financial health<br />

• Basic financial terms and how to read and interpret the<br />

common financial statements<br />

• How to prepare a budget<br />

• Identification of methods to balance the budget<br />

• How to establish a rate structure based on the true<br />

cost of producing and delivering water<br />

• How to adhere to proposition 218 when applicable<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Limited to 50 attendees<br />

This workshop will cover water system basics from installation,<br />

operation and maintenance to repairs and replacement.<br />

Participants will learn:<br />

• Water sources<br />

• Water quality<br />

• Water tanks<br />

• Math formulas<br />

• Pipes, valves, meters and hydrants<br />

We’ll cover other basic information needed to ensure safe<br />

drinking water for the system customers.<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Classroom Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 11


Asset Management & GIS<br />

February 12, 20<strong>15</strong> – Claremont<br />

DoubleTree Claremont<br />

555 West Foothill Blvd., Claremont, CA 91711<br />

Limited to 50 attendees<br />

For a water utility, the management of assets plays a significant<br />

role in overall financial performance. With the use of effective<br />

asset management, it is possible to reduce overall infrastructure<br />

costs instead of waiting until the assets fail, incurring<br />

higher than necessary costs. Workshop participants are<br />

invited to bring their laptop computers for a fully interactive<br />

experience (make sure your battery will support three hours<br />

of continuous use, as no power connection will be available).<br />

You will be provided with free GIS (Geographic Information<br />

Systems) software to install on your computer and a stepby-step<br />

tutorial on how to get started mapping your water<br />

system’s assets. Recommended audience is system operators<br />

and managers.<br />

Participants will learn:<br />

• The basics of asset management<br />

• The benefits of implementing an asset management<br />

program<br />

• How to begin an asset management program<br />

• Where to find different tools and resources to help the<br />

system implement asset management practices<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Cross Connection Controls<br />

March 10, 20<strong>15</strong> – Fresno<br />

Holiday Inn Fresno Airport<br />

5090 East Clinton Way, Fresno, CA 93727<br />

Limited to 50 attendees<br />

April 21, 20<strong>15</strong> – Monterey<br />

Best Western Plus Beach Resort Monterey<br />

2600 Sand Dunes Drive, Monterey, CA 93940<br />

Limited to 50 attendees<br />

April 23, 20<strong>15</strong> – Auburn<br />

Holiday Inn Auburn<br />

110 Grass Valley Highway, Auburn, CA 95603<br />

Limited to 50 attendees<br />

Do you have an active cross connection control program? If<br />

not, it is time to get in the game. Not only are you required<br />

to have an approved program, but cross connection controls<br />

provide yet another barrier again water contamination. This<br />

workshop will give you the information and resources on how<br />

to develop a program that fits your small water system. You<br />

will learn:<br />

• How to identify potential cross connections<br />

• What backflow prevention devices to use<br />

• State requirements regarding cross connection control<br />

• How to develop a successful program<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

12 | Classroom Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong>


CalTAP Fair for Water Systems<br />

March 26, 20<strong>15</strong> – Sacramento area<br />

Sacramento Marriott Rancho Cordova<br />

11211 Point East Drive, Rancho Cordova, CA 95742<br />

See page 1 for more information<br />

Registration/Check-in: 8 a.m.; Training: 8:30 a.m.-4 p.m.;<br />

Lunch is one hour (on your own).<br />

Ethics, Conflict of Interest & Policies<br />

April 8, 20<strong>15</strong> – Santa Cruz<br />

Hilton Santa Cruz/Scotts Valley<br />

6001 La Madrona Drive, Santa Cruz, CA 95060<br />

Limited to 30 attendees<br />

April 21, 20<strong>15</strong> – Clearlake<br />

Best Western El Grande Inn<br />

<strong>15</strong>135 Lakeshore Drive, Clearlake, CA 95422<br />

Drought Contingency Planning<br />

March 11, 20<strong>15</strong> – Fresno<br />

Holiday Inn Fresno Airport<br />

5090 East Clinton Way, Fresno, CA 93727<br />

Limited to 50 attendees<br />

May 13, 20<strong>15</strong> – Paso Robles<br />

Paso Robles Inn<br />

1103 Spring Street, Paso Robles, CA 93446<br />

Limited to 50 attendees<br />

Are you controlling water losses in your water system? Learn<br />

how a water audit can identify where water losses are coming<br />

from in your water system, why water meters are a critical<br />

tool for water conservation, and how to find existing leaks<br />

to control water losses. Planning for drought conditions is<br />

essential to ensure water supply for public health and safety<br />

and to minimize impacts on economics, environment and<br />

lifestyle. This workshop will cover how to plan for drought<br />

to reduce the vulnerability of the water system. Knowing<br />

how much water you have and use plays a huge role in<br />

drought preparedness.<br />

Participants will learn:<br />

• How to conduct a water audit<br />

• Where to find climate information<br />

• How to determine triggers for different drought stages<br />

• Best practices to reduce water use different drought stages<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Limited to 50 attendees<br />

April 22, 20<strong>15</strong> – Chico<br />

Holiday Inn Chico<br />

685 Manzanita Court, Chico, CA 95926<br />

Limited to 40 attendees<br />

Small water systems throughout the country often have boards<br />

consisting entirely of volunteers. In California, all new and<br />

existing mutual water board members are required to attend<br />

ethics training every six years, and within six months of taking<br />

office. This workshop will satisfy that legal requirement. We<br />

will also cover the AB240 requirements regarding “Mutual<br />

Water Company Open Meeting” and budget requirements,<br />

along with annual accounting reviews that went into effect<br />

<strong>Jan</strong>uary 1, 2014.<br />

Participants will learn and understand:<br />

• AB54 and AB240 ethics requirements for board members<br />

• Open meeting laws<br />

• Conflict of interest<br />

• What ethical behavior is<br />

• Financial responsibilities<br />

• Policy creation<br />

This workshop meets the legal requirement for board members<br />

ethics training under AB54 and AB240.<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Classroom Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | 13


Arsenic Symposium<br />

April 14, 20<strong>15</strong> – Yuba City<br />

Bonanza Inn Magnuson Grand Hotel<br />

1001 Clark Avenue, Yuba City, CA 95991<br />

Limited to 60 attendees<br />

April 16, 20<strong>15</strong> – Victorville<br />

Hilton Garden Inn<br />

12603 Mariposa Road, Victorville, CA 92395<br />

Limited to 70 attendees<br />

This symposium will provide participants with information<br />

on Arsenic and Nitrate treatment alternatives, performance,<br />

operation and maintenance costs, and Arsenic removal case<br />

studies. USEPA dropped the Maximum Contaminant Level for<br />

Arsenic in drinking water to 10 ppb in 2006, and water systems<br />

are still struggling to comply with this lower standard today. In<br />

1980, nine drinking water wells in California had unsafe levels<br />

of Nitrates. By 2007, Nitrate contamination had spread to over<br />

648 wells. Nitrates continue to impact the health of California<br />

residents and the problem is only getting worse.<br />

This workshop will give water system operators, managers<br />

and board members the tools they will need to make informed<br />

decisions when addressing ways to achieve compliance for<br />

these contaminants.<br />

Participants will learn:<br />

• What Nitrates and Arsenic are<br />

• How Nitrates get into drinking water<br />

• Testing and modifying groundwater wells to reduce<br />

contaminant levels<br />

• Ways to comply with SDWA requirements for Arsenic<br />

and Nitrates without installing treatment equipment<br />

• The acute health effects of Arsenic and Nitrate exposure<br />

• Effective treatment technologies<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Emergency & Disaster<br />

Response Planning<br />

May 14, 20<strong>15</strong> – Buellton<br />

Santa Ynez Valley Marriott<br />

555 McMurray Road, Buellton, CA 93427<br />

Limited to 50 attendees<br />

California has often been called a natural disaster theme<br />

park: fires, floods, earthquakes, tsunamis and droughts.<br />

You name it, we have it. A water system emergency is any<br />

situations to which customers are without water, or the water<br />

is unsafe to drink. What will you do when an emergency or<br />

disaster strikes? Do you have a written response plan? Do<br />

you have a drought contingency plan? Do you have mutual<br />

aid agreements in place? How will you protect the health of<br />

your customers?<br />

Participants in this workshop will learn:<br />

• The wide variety of emergency situations to which<br />

California’s water systems are exposed<br />

• How to formulate and adopt a Drought Contingency Plan<br />

• How to establish effective mutual aid agreements<br />

• How to create an emergency and disaster response plan<br />

using the SWRCB-approved template<br />

This workshop will provide water system personnel with<br />

the information and resources to respond preemptively and<br />

proactively to most emergency situations.<br />

14 | Classroom Workshops | <strong>Jan</strong>uary–<strong>June</strong>, 20<strong>15</strong>


No Bad Bugs: Protecting<br />

Your Water System<br />

from Microbial Contamination<br />

<strong>June</strong> 10, 20<strong>15</strong> – Merced<br />

Merced Civic Center: Sam Pipes Conference Room<br />

678 West 18th Street, Merced, CA 95340<br />

Limited to 50 attendees<br />

<strong>June</strong> 11, 20<strong>15</strong> – Visalia<br />

Holiday Inn & Conference Center<br />

9000 West Airport Drive, Visalia, CA 93277<br />

Limited to 50 attendees<br />

Your water system can easily and effectively spread waterborne<br />

diseases such as cholera, typhoid and E. coli. The Center for<br />

Disease Control and Prevention documents over 22 waterborne<br />

disease outbreaks annually in US public water supplies.<br />

These outbreaks cause over 10,000 cases of illness. Protecting<br />

your water system from these microbial contaminants is a<br />

fundamental goal of every water system.<br />

In this workshop, we will trace the origins of a water system<br />

operators’ battle with bad bugs, from Dr. Snow removing the<br />

handle on the Broad Street Pump in London to stop the 1854<br />

cholera epidemic, to modern sanitary surveys and<br />

disinfection methods. The goal of this workshop is to<br />

make the water system operator aware of the pathways of<br />

microbial contamination and to provide low-cost strategies<br />

to prevent contamination of their system.<br />

Through a series of hands-on exercises, participants will learn:<br />

• The five most common routes of microbial contamination<br />

of a water system<br />

• How to conduct a simple but effective Sanitary Survey on<br />

your water system<br />

• The importance of chlorine residual as a low-cost and<br />

rapid method of detecting microbial contamination<br />

• How to use operational records to identify water<br />

quality problems<br />

Registration/Check-in: 8 a.m.; Workshop: 8:30 a.m.-3:30 p.m.;<br />

Lunch is one hour (on your own).<br />

Classroom Workshops | <strong>Jan</strong>uary–<strong>June</strong> 20<strong>15</strong> | <strong>15</strong>


Trainer Biographies<br />

MICHAEL BOYD, RCAC Rural Development Specialist – Environmental, conducts<br />

numerous water system assessments, sanitary surveys, source water assessments<br />

and related technical assistance. He has more than 18 years of experience in public<br />

water systems’ operation, maintenance and inspection. He is a certified investigator/<br />

inspector and licensed Grade 1 Treatment/Distribution and backflow operator. Michael<br />

assists operators in set-up of new and existing water treatment facilities including<br />

surface water, iron and manganese removal, lime softening systems and ion-exchange<br />

treatment. He regularly conducts workshops on water system issues.<br />

RICHARD CULP, RCAC Rural Development Specialist – Engineer, provides technical<br />

assistance to rural communities and public agencies on utility infrastructure<br />

construction, operation, management and administration. Richard has 11 years of<br />

experience managing a public utility, developing policies and ordinances, budgeting,<br />

supervising labor, utility billing, payroll, financial reporting and public meetings. His<br />

experience includes water and wastewater infrastructure designs, permitting, grant<br />

funding, assessment districts and construction management. He holds a bachelor’s<br />

degree in civil engineering and is a licensed civil engineer in California.<br />

MARY FLEMING, RCAC Rural Development Specialist – Environmental, provides<br />

financial management and QuickBooks TM technical assistance and training to small<br />

utilities and nonprofit housing organizations’ staff, management and board of<br />

directors. She has more than seven years of experience in financial management.<br />

Mary develops financial management training curricula and teaches online and<br />

classroom workshops for RCAC. She performs financial statement analysis for utilities<br />

in California, and works with other RCAC staff to provide the utilities with written<br />

recommendations for sustainability. Mary is a certified QuickBooks TM Pro Advisor and<br />

holds a bachelor’s degree in accounting from California State University, Stanislaus.<br />

JOY GANNON, RCAC Rural Development Specialist – Environmental, provides on-site<br />

technical assistance training to small water system managers and boards throughout<br />

Hawaii. She has more than 10 years of experience managing utilities and developing<br />

budgets for small cities. She served as the public works director for the City of Cannon<br />

Beach, Oregon, and Town of Parker, Arizona. Joy was also part of the engineering staff<br />

with the City of Bullhead City, Arizona. She holds bachelors’ degrees in engineering and<br />

chemistry from Northern Arizona University.<br />

JOHN HAMNER, RCAC Rural Development Specialist – Environmental, has more<br />

than 16 years of experience teaching classroom workshops on water and wastewater<br />

utility technical, managerial and financial topics. John holds a Grade 3 California Water<br />

Treatment Operator Certification, a D2 Water Distribution Operator Certification, a<br />

Grade 2 Wastewater Certification and is a Water Conservation Practitioner I (CA/NV<br />

AWWA). He has managed and operated water and wastewater systems in Mendocino<br />

County and Lake County, California. He teaches water and wastewater classes for Yuba<br />

College at its Clearlake campus and is a part-time trainer for RCAC.<br />

JIM MCVEIGH, RCAC Drinking Water Specialist, has more than 30 years of experience<br />

in the operation and management of water utilities. Jim holds certifications as a Grade<br />

5 California Water Treatment Operator, Grade 4 California Water Distribution Operator,<br />

Grade 4 New Mexico Water Treatment Operator, Grade 4 Arizona Water Treatment<br />

Operator and is a Certified Environmental Trainer. He is currently the senior water<br />

operations supervisor running the City of San Diego’s Otay Water Treatment Plant<br />

and is a part-time trainer for RCAC. Jim holds a bachelor’s degree in chemistry and<br />

biology, a master’s degree in organizational management and has extensive training in<br />

drinking water quality issues.<br />

ROSANNA NOVAL, RCAC Rural Development Specialist – Environmental, provides<br />

training and technical assistance for infrastructure improvement projects. She<br />

facilitates workshops on utility management, analyzes utility rate options, conducts<br />

public outreach and provides specialized assistance to small utilities. She has<br />

experience with National Pollutant Discharge Elimination System (NPDES) regulations,<br />

wastewater treatment, water quality monitoring and riparian habitat restoration.<br />

RosAnna’s educational background is in environmental science, with a focus on water<br />

chemistry and natural resource education.<br />

STEVAN PALMER, RCAC Rural Development Specialist II – Environmental, provides<br />

training and technical assistance to small utilities throughout rural Nevada and<br />

California. He formerly held certification as a level III Water Treatment and Water<br />

Distribution operator in Nevada, and currently holds Nevada certification as a<br />

wastewater treatment operator 1. He is a Certified Environmental Trainer (NESHTA), a<br />

Certified Safety Trainer (MSHA) and a Water Conservation Practitioner I (CA/NV AWWA).<br />

He develops training curricula and regularly teaches workshops for RCAC.<br />

BRIAN PHILLIPS, RCAC Regional Environmental Manager, provides training to water<br />

operators and technical assistance to rural communities in California and Nevada.<br />

He has 30 years of public administration experience in the water and wastewater field.<br />

Brian holds Grade 3 California Water Treatment Operator and Grade 2 California<br />

Water Distribution Operator certificates and a Water Conservation Practitioner 1<br />

(CA/NV AWWA). He worked as an operations superintendent and general manager<br />

for public agencies, a board member on a state-wide rural water association, and<br />

chairman of a city planning commission. He has training and experience in water<br />

system operations, land use planning and financial management. Brian holds<br />

a bachelor’s degree in business administration from California State University,<br />

Sacramento.<br />

JEAN THOMPSON-IBBESON, RCAC Rural Development Specialist – Environmental,<br />

teaches classroom workshops and provides on-site technical assistance to water and<br />

wastewater utilities on technical, managerial and financial issues. She has more than<br />

20 years of water and wastewater experience throughout the western states. Jean<br />

previously managed the Delhi County Water District, a water and wastewater system<br />

in Merced County. She served as president on the California Rural Water Association<br />

board, and National Director representing California on the National Rural Water<br />

Association Board. She was a manager for the California Rural Water Association for<br />

10 years, serving on many CDPH technical advisory committees, developing the TMF<br />

criteria and Water Works standards for California.<br />

RANDY VESSELS, RCAC Rural Development Specialist – Environmental (Circuit<br />

Rider), provides technical assistance and training to tribal and small communities<br />

in California. He has more than 19 years of experience with water and wastewater<br />

systems. Randy holds a Grade 3 California Water Treatment Operator Certification,<br />

a D3 California Water Distribution Operator Certification, and a Grade 3 California<br />

Wastewater Operator Certification. He has managed and operated water and<br />

wastewater systems in Colusa County and most recently served as director of water<br />

operations for a local Tribal community.<br />

DAVE WALLIS, RCAC Rural Development Specialist II – Environmental (Circuit Rider),<br />

has worked providing technical assistance and training for the previous eight years to<br />

Tribal communities in California, Arizona and Nevada with their water and wastewater<br />

systems for the US Environmental Protection Agency. Dave maintains numerous state<br />

utility operator certifications in California and in Arizona. He has more than 30 years<br />

of experience in the water and wastewater industry including utility supervision roles<br />

with the U.S. National Park Service, and as an operator with the U.S. Navy Public Works<br />

and a major mechanical contractor.<br />

NEIL WORTHEN, RCAC Rural Development Specialist – Environmental, has more than<br />

30 years of water and wastewater system operation and management experience in<br />

California, Hawaii and overseas. Neil holds certifications in water treatment, water<br />

distribution, wastewater treatment, water conservation, mechanical technology,<br />

environmental training and energy auditing. He has held operational posts with<br />

numerous California cities. He also was the water and wastewater supervisor for the<br />

Pohnpei State Government (Micronesia), and the general manager of a private firm<br />

operating and managing 25 water and wastewater facilities in the Hawaiian Islands.<br />

More recently, he served as public works director for Rio Dell, California, and State<br />

Revolving Fund coordinator with the California Rural Water Association.


There is NO FEE to attend these workshops. Please register in advance, as space may be limited in some locations. When space is limited, priority will be given to smaller<br />

water systems. Class size for each workshop is noted in the workshop location information. Please complete one form for each person who will attend. You can also register online<br />

at www.rcac.org under Trainings and Events/California Drinking Water Trainings. Handouts will be available for anyone who registers at least three weeks in advance of<br />

the workshop they want to attend.<br />

Name:___________________________________________________<br />

Email:____________________________________________________<br />

Company or Water System:_______________________________________<br />

Preferred phone: o Work o Home or o Mobile: (_______ )____________<br />

Preferred mailing address: o Organization or o Home:<br />

Mailing address:____________________________________________<br />

City:_______________________ State:______________ Zip:__________<br />

Type of Water System: o Community o Non-community<br />

o Non-community/Non-transient o N/A<br />

Operator Certification #(s): o Distribution____________<br />

o Treatment_____________<br />

o Wastewater____________<br />

Water System ID#:______________Number of connections:________________ o<br />

Serves less than 10,000 population: o_Yes o No<br />

Please register me for the following workshop(s):<br />

Online Workshops are internet-based, two-hour workshops<br />

o 1/14/<strong>15</strong> The Drinking Water Sample: A Comprehensive Approach: Crescent City<br />

o 1/<strong>15</strong>/<strong>15</strong> Water Distribution System Basics: Fortuna<br />

o 2/11/<strong>15</strong> Financial Management: Claremont<br />

o 2/12/<strong>15</strong> Asset Management & GIS: Claremont<br />

o 3/10/<strong>15</strong> Cross Connection Controls: Fresno<br />

o 3/11/<strong>15</strong> Drought Contingency Planning: Fresno<br />

o 3/26/<strong>15</strong> CalTAP Fair for Water Systems: Rancho Cordova (Sacramento area)<br />

Please select one workshop per time slot<br />

1 p.m. o Sanitary Surveys o Leak Detection/ o Disinfection<br />

(3 hours) Water Audits<br />

2:40 p.m. o Sanitary Surveys o Drought o Sampling<br />

(continued)<br />

Contingency Planning<br />

<strong>Jan</strong>uary-<strong>June</strong> 20<strong>15</strong> Registration Form<br />

1/6/<strong>15</strong> o 10 a.m. only Board Basics: Basic Operations<br />

1/7/<strong>15</strong> o 10 a.m. or o 2 p.m. Operator Basics: Water Supply & Sources<br />

1/21/<strong>15</strong> o 10 a.m. only AB54 Board Training for Mutual Water Systems<br />

1/22/<strong>15</strong> o 10 a.m. or o 2 p.m. Regulations Basics: Total Coliform Rule<br />

2/3/<strong>15</strong> o 10 a.m. only Board Basics: Safe Drinking Water Act<br />

2/4/<strong>15</strong> o 10 a.m. or o 2 p.m. Operator Basics: Pumps & Motors Efficiency<br />

2/18/<strong>15</strong> o 6 p.m. only AB54 Board Training for Mutual Water Systems<br />

2/19/<strong>15</strong> o 10 a.m. or o 2 p.m. Regulations Basics: Operator Certification<br />

3/3/<strong>15</strong> o 10 a.m. only Board Basics: Board Roles & Responsibilities<br />

3/4/<strong>15</strong> o 10 a.m. or o 2 p.m. Operator Basics: Storage & Distribution<br />

3/17/<strong>15</strong> o 10 a.m. or o 2 p.m. Cross Connection Controls<br />

3/18/<strong>15</strong> o 10 a.m. or o 2 p.m. Water Distribution Math<br />

3/19/<strong>15</strong> o 10 a.m. or o 2 p.m. Regulations Basics: Water Quality Sampling<br />

SPECIAL NEEDS: If you have special needs addressed by the Americans with<br />

Disabilities Act, please notify RCAC at 916/447-9832 ext. 1009 or ext. 1064 at<br />

least three weeks prior to each workshop you are attending, so that we may<br />

make accommodations for you.<br />

NOTE: ALL NOTIFICATIONS REGARDING WORKSHOP CHANGES ARE<br />

MADE VIA EMAIL. Therefore, we request a valid e-mail address on your<br />

registration form. RCAC does not share your personal information or your<br />

email address. A valid email address is required for online workshops.<br />

If you are unable to attend a workshop that you have registered for, please<br />

let us know. We may have a waiting list of people who want to attend.<br />

Registration questions or problems? Contact the Training Department:<br />

registration@rcac.org or 916/447-9832 x 1429.<br />

I’d like to receive the latest information on industry news by receiving<br />

RCAC’s Network News via email.<br />

4/1/<strong>15</strong> o 10 a.m. or o 2 p.m. Operator Basics: Disinfection<br />

4/7/<strong>15</strong> o 10 a.m. only Board Basics: Capital Improvement Plans<br />

4/23/<strong>15</strong> o 10 a.m. or o 2 p.m. Regulations Basics: Surface Water Treatment<br />

5/5/<strong>15</strong> o 10 a.m. only Board Basics: Financial Management<br />

5/6/<strong>15</strong> o 10 a.m. or o 2 p.m. Operator Basics: Water Treatment Techniques<br />

5/13/<strong>15</strong> o 10 a.m. or o 2 p.m. Water Treatment Math<br />

5/28/<strong>15</strong> o 10 a.m. or o 2 p.m. Regulations Basics: Public Notification<br />

6/2/<strong>15</strong> o 10 a.m. only Board Basics: Rate Setting<br />

6/3/<strong>15</strong> o 10 a.m. or o 2 p.m. Operator Basics: Sampling Procedures & .<br />

Reporting Results<br />

6/16/<strong>15</strong> o 10 a.m. or o 2 p.m. Emergency Response Planning<br />

6/17/<strong>15</strong> o 10 a.m. or o 2 p.m. Drought Contingency Planning<br />

6/18/<strong>15</strong> o 10 a.m. or o 2 p.m. Regulations Basics: DBPR II<br />

Classroom Workshops: registration begins at 8 a.m.; all workshops are from 8:30 a.m.-3:30 p.m. ; the CalTAP Fair ends at 4 p.m.<br />

o 4/8/<strong>15</strong> Ethics, Conflict of Interest & Policies: Santa Cruz<br />

o 4/14/<strong>15</strong> Arsenic Symposium: Yuba City<br />

o 4/16/<strong>15</strong> Arsenic Symposium: Victorville<br />

o 4/21/<strong>15</strong> Cross Connection Controls: Monterey<br />

o 4/21/<strong>15</strong> Ethics, Conflict of Interest & Policies: Clearlake<br />

o 4/22/<strong>15</strong> Ethics, Conflict of Interest & Policies: Chico<br />

o 4/23/<strong>15</strong> Cross Connection Controls: Auburn<br />

o 5/13/<strong>15</strong> Drought Contingency Planning: Paso Robles<br />

o 5/14/<strong>15</strong> Emergency & Disaster Response Planning: Buellton<br />

o 6/10/<strong>15</strong> No Bad Bugs: Protecting Your Water System: Merced<br />

o 6/11/<strong>15</strong> No Bad Bugs: Protecting Your Water System: Visalia<br />

Please mail or fax your registration to: RCAC Attn: Trainings • Fax: 916/372-5636<br />

3120 Freeboard Drive, Suite 201 • West Sacramento, CA 95691 • Phone: 916/447-9832 ext. 1429 • registration@rcac.org<br />

You can also register online and check for the latest workshop information at www.rcac.org, under Trainings and Events.


RCAC<br />

3120 Freeboard Drive, Suite 201<br />

West Sacramento, CA 95691<br />

RCAC is the Western RCAP<br />

Nonprofit Org.<br />

US Postage<br />

P A I D<br />

Permit No. 2418<br />

Sacramento, CA<br />

FREE California Drinking Water Workshops: <strong>Jan</strong>uary-<strong>June</strong> 20<strong>15</strong> Schedule-at-a-Glance<br />

Classroom Workshops:<br />

1/14/<strong>15</strong> The Drinking Water Sample: A Comprehensive Approach ...... Crescent City<br />

1/<strong>15</strong>/<strong>15</strong> Water Distribution System Basics ...............................Fortuna<br />

2/11/<strong>15</strong> Financial Management .................................... Claremont<br />

2/12/<strong>15</strong> Asset Management & GIS .................................. Claremont<br />

3/10/<strong>15</strong> Cross Connection Controls ......................................Fresno<br />

3/11/<strong>15</strong> Drought Contingency Planning ..................................Fresno<br />

3/26/<strong>15</strong> CalTAP Fair for Water Systems ..........Rancho Cordova (Sacramento area)<br />

4/8/<strong>15</strong> Ethics, Conflict of Interest & Policies ......................... Santa Cruz<br />

4/14/<strong>15</strong> Arsenic Symposium ........................................ Yuba City<br />

4/16/<strong>15</strong> Arsenic Symposium ........................................Victorville<br />

4/21/<strong>15</strong> Cross Connection Controls ...................................Monterey<br />

4/21/<strong>15</strong> Ethics, Conflict of Interest & Policies ............................Clearlake<br />

4/22/<strong>15</strong> Ethics, Conflict of Interest & Policies ...............................Chico<br />

4/23/<strong>15</strong> Cross Connection Controls .....................................Auburn<br />

5/13/<strong>15</strong> Drought Contingency Planning ............................. Paso Robles<br />

5/14/<strong>15</strong> Emergency & Disaster Response Planning ......................Buellton<br />

6/10/<strong>15</strong> No Bad Bugs: Protecting Your Water System ......................Merced<br />

6/11/<strong>15</strong> No Bad Bugs: Protecting Your Water System .......................Visalia<br />

Online Workshops:<br />

1/6/<strong>15</strong> Board Basics: Basic Operations ............................. 10 a.m.<br />

1/7/<strong>15</strong> Operator Basics: Water Supply & Sources ............ 10 a.m. & 2 p.m.<br />

1/21/<strong>15</strong> AB54 Board Training for Mutual Water Systems .............. 10 a.m.<br />

1/22/<strong>15</strong> Regulations Basics: Total Coliform Rule ............. 10 a.m. & 2 p.m.<br />

2/3/<strong>15</strong> Board Basics: Safe Drinking Water Act ...................... 10 a.m.<br />

2/4/<strong>15</strong> Operator Basics: Pumps & Motors Efficiency ......... 10 a.m. & 2 p.m.<br />

2/18/<strong>15</strong> AB54 Board Training for Mutual Water Systems ............... 6 p.m.<br />

2/19/<strong>15</strong> Regulations Basics: Operator Certification ........... 10 a.m. & 2 p.m.<br />

3/3/<strong>15</strong> Board Basics: Board Roles & Responsibilities ................. 10 a.m.<br />

3/4/<strong>15</strong> Operator Basics: Storage & Distribution ............. 10 a.m. & 2 p.m.<br />

3/17/<strong>15</strong> Cross Connection Controls ......................... 10 a.m. & 2 p.m.<br />

3/18/<strong>15</strong> Water Distribution Math ......................... 10 a.m. & 2 p.m.<br />

3/19/<strong>15</strong> Regulations Basics: Water Quality Sampling ......... 10 a.m. & 2 p.m.<br />

4/1/<strong>15</strong> Operator Basics: Disinfection ...................... 10 a.m. & 2 p.m.<br />

4/7/<strong>15</strong> Board Basics: Capital Improvement Plans ................... 10 a.m.<br />

4/23/<strong>15</strong> Regulations Basics: Surface Water Treatment ........ 10 a.m. & 2 p.m.<br />

5/5/<strong>15</strong> Board Basics: Financial Management ....................... 10 a.m.<br />

5/6/<strong>15</strong> Operator Basics: Water Treatment Techniques ........ 10 a.m. & 2 p.m.<br />

5/13/<strong>15</strong> Water Treatment Math ........................... 10 a.m. & 2 p.m.<br />

5/28/<strong>15</strong> Regulations Basics: Public Notification .............. 10 a.m. & 2 p.m.<br />

6/2/<strong>15</strong> Board Basics: Rate Setting ................................ 10 a.m.<br />

6/3/<strong>15</strong> Operator Basics: Sampling & Lab Results ............ 10 a.m. & 2 p.m.<br />

6/16/<strong>15</strong> Emergency Response Planning .................... 10 a.m. & 2 p.m.<br />

6/17/<strong>15</strong> Drought Contingency Planning .................... 10 a.m. & 2 p.m.<br />

6/18/<strong>15</strong> Regulations Basics: DBPR II ....................... 10 a.m. & 2 p.m.

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