Review of Operations - Genting Malaysia Berhad

More documents

Recommendations

Info

RESORTS WORLD BHD Annual Report 2005 23 Warm and friendly services M Spa & Fitness Highlands Hotel - VIP check-in lobby These suites are meticulously furnished to provide the best quality comfort and modern luxury together with superb services to cater exclusively to the corporate and premium guests. Maxims Club has undertaken a collaborative marketing programme with its sister brand in Maxims Casino Club, London, one of the select number of high-end casinos in the United Kingdom. Two floors of Highlands Hotel were upgraded to Premier rooms, increasing the total number of Premier floors to eight. The year under review witnessed the progressive extension of the broadband services or “wi-fi” coverage to rooms in Genting Hotel and Highlands Hotel as well as to cover the new suites, new restaurants and hotel lobbies. M Spa & Fitness officially opened its doors to the public in February 2005 whilst ushering in the Chinese Lunar New Year. Located at the lobby floor of Genting Hotel, it is a state-of-theart spa that provides relaxation zone with separate areas for men and women. The spa has 15 luxurious treatment rooms including sauna, steam room and jacuzzi areas - pampering the guests with various invigorating spa treatments. In addition, M Spa & Fitness offers other facilities such as beauty salon, café and a fully equipped sophisticated gym with a panoramic view of the Outdoor Theme Park. CONVENTIONS mice.genting.com.my Genting International Convention Centre (“GICC”) is one of the largest and most popular convention centres in Malaysia. Located at First World Hotel & Plaza, GICC is a one stop destination for Meetings, Incentives, Conventions and Exhibitions (MICE), offering more than 150,000 square feet of conference space including 18 meeting rooms, a Grand Ballroom, 3 Convention halls and a Business Centre to accommodate all types of corporate events. A total of 2,422 functions were held at the Resort in 2005. The 8th Asia Pacific Life Insurance Congress (“APLIC”) 2005 was successfully organised at the Resort in March 2005. Close to 10,000 delegates from 18 countries attended the APLIC, making it one of the biggest congressional conferences held in Malaysia. Among the other major conventioneers who held their events at the Resort were Prudential Assurance, Nasa Products Dealers, SG Marketing, Malaysia Assurance, Proton Edar and Network J & J. Genting International Convention Centre - one of the largest and most popular convention centres in Malaysia.
24 RESORTS WORLD BHD Annual Report 2005 FOOD & BEVERAGE “F&B” The Group operated 43 F&B outlets, catering to over 11 million food covers in 2005. Together with other third party F&B outlets, there are a total of 88 outlets at the Resort, serving a wide choice of local and international cuisine to suit the taste of everyone. In conjunction with the Genting 40 th Anniversary celebrations, a series of special monthly food promotions were lined up. The monthly food galore highlighted some of the world’s finest culinary traditions, ranging from French haute cuisine, fine Italian dining, Asian flavours to the local traditional Malay cuisine. During the year, the Group re-conceptualised some of its F&B outlets, namely Coffee Terrace, Resort Café and Restoran Kampong to exude a modern and refreshing ambience for the dining pleasure of its patrons. The buffet-style Resort Café offers a mixture of Asian and Western delicacies. Located alongside is the new Restoran Kampong which provides traditional Malay and Indian dining for patrons with spicy taste buds. Both Resort Café and Restoran Kampong reopened on 1 August 2005, with a combined capacity to seat close to 570 diners. The new Coffee Terrace was reopened on 21 August 2005 and officially launched on 23 December 2005. The spacious restaurant with an area of 40,000 square feet, can accommodate up to 600 diners at any one time. Strategically located at Genting Hotel lobby, Coffee Terrace offers 6 show kitchens serving a Grand Buffet of Asian and Western food, as well as Ala Carte menu with award-winning recipes by the Resort’s Celebrity Chefs. Exquisite fine dining at The Olive, Genting Hotel The Olive restaurant is the Resort’s fine dining restaurant that has earned its distinction of excellence in the culinary world. The Olive won the Restaurant Of The Year award during the Hospitality Asia Platinum Awards presentation in November 2005. The Olive offers continental cuisine served in a trendy and elegant ambience. As a testimony to its high level of standards in food quality and safety, the Resort’s production kitchens were awarded HACCP – Food Safety Management System (Hazard Analysis Critical Control Point) certification by World Certification Services in August 2005. During the year, the culinary team from the Resort participated in “The World Golden Chef Competition” and won a total of 3 Excellent Gold & 1 Gold Medal in the group and individual category respectively. The Resort’s culinary team also took part in the “5 th World Championship of Chinese Cuisine”, which was held in Guangzhou. The team won the silver medal in Hot Dishes category and Food Carving category respectively. Resort Café Coffee Terrace Restoran Kampong
Page 1 and 2: 20 RESORTS WORLD BHD Annual Report
Page 3: 22 RESORTS WORLD BHD Annual Report

Review of Operations - Genting Malaysia Berhad

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?