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Resorts World Bhd Annual Report 2007
25
GENTING THEME PARK
Genting Theme Park, winner of the Hospitality
Asia Platinum Awards (HAPA) Tourist Attraction
of The Year 2007/2008 and certified with the
Quality Management System Standards
ISO 9001:2000 from Lloyd’s Register Quality
Assurance Ltd., persists in the pursuit of providing endless fun at the
peak. With over 50 rides and attractions ranging from thrill, family and
kiddy rides to the unique fun experience, the Resort attracts millions
of theme park visitors every year.
In placing great significance as a one-stop family oriented theme
park, Genting Theme Park has been introducing more rides and
activities to family crowd, such as the all new experience to travel
around the world in Mini Train in First World Indoor Theme Park and
Pirate Ship for Outdoor Theme Park thrill seekers who attempt to
tame the high seas.
With heart set on becoming the premier theme park in Malaysia, Genting
Theme Park set out on the journey for continuous improvements of
facilities and attractions. The ever-popular Flying Jumbo, The Spinning
Tea Cup, Rodeo Rider, Astro Fighter, the go-karts used for the Grand
Prix Fun Kart track, Matahari Ferris Wheel and Malaysia’s first roller
coaster, Cyclone, were refurbished to ensure that Genting Theme Park
remains in excellent condition. To meet overwhelming response to the
Corkscrew roller coaster ride, double-train concept was implemented
to cater long queues.
Rainforest Splash Pool – Malaysia’s only heated indoor water park at
2,000 metres above sea level, now offers rental of water scooters. More
dinosaurs from Cretaceous Period and Jurassic Age come together
at Dinosaurland, Outdoor Theme Park. All these are brought to our
guests exclusively by Genting Theme Park in its commitment to be the
best and the most popular theme park attraction in the region.
TRANSPORT AND INFRASTRUCTURE
The Resort, which is less than an hour’s drive from Kuala Lumpur,
is easily accessible via an excellent road network and highway
infrastructure as well as by air.
Given today’s competitive business environment, we realize it is
imperative that we strive to maintain our exclusive commitment to
our customers. Thus, esteemed Genting WorldCard members will be
pampered with luxury a hundred miles off the ground as they travel
on the new Gulfstream G450, the state-of-the-art private jet aircraft.
Regarded as the Rolls Royce of the sky, members will be treated with
luxurious pleasure and comfort in this technological masterpiece.
The jet has made its maiden voyage from Kuala Lumpur to Phuket in
Thailand and beginning early 2008, it will fly our premier customers all
over the globe.
The Group has put continuous efforts into providing a safe, comfortable
and convenient travel to and from the Resort. The Group has further
expanded the bus services with the opening of two new bus stations
- one in Kajang (Kompleks Perhentian Kajang) in June 2007 and
another in Bandar Utama (1-Utama Shopping Centre) in December
2007. Similarly, to meet the growing base of our customers arriving
via the Low Cost Carrier Terminal (LCCT), we have opened a new
limousine service counter at the terminal in June 2007.
Keeping ahead of the times for the comfort, safety and higher
expectations of our valued guests, the Group has also invested in
upgrading its existing fleet to include two units of the latest Mercedes
Benz S350 SEL, three units of Mercedes Benz S300L and five units
of the latest Toyota Alphard models, bringing the total fleet to 47
limousines and 53 buses.
To further enhance the safety and customer service delivery standard
of its drivers, the Group has also embarked on an ongoing advanced
Defensive Driving Course and Professional Chauffeur’s Etiquette
Program for all its drivers.
The First World Hotel Bus Terminal resumed its operation in
December 2007 after having closed for three months for upgrading.
The upgrade has incorporated a LED display board and paging system
to provide systematic traffic control ensuring efficient and smooth traffic
flow especially during high volume tourist arrivals at the Resort. It also
involved renovation of the passenger-waiting hall, construction of new
stores and as well as a new roof for bus parking bays.
Chauffer-driven Mercedes-Benz limousine
Newly acquired Gulfstream G450