Updating the Nokia N95 software with the Nokia Suite - Telstra

Updating the Nokia N95 software with the Nokia Suite 

� A SIM card must be inserted into the phone to upgrade. 

� A message will be displayed to insert the card if it is not detected. 

� It is recommended that the memory card be removed from the phone during 

process. This will speed up the back-up process. 

� You’ll need the USB cable that came with your phone in order to upgrade the 

software using the Nokia Suite. 

� Ensure that the device is charged for at least 30 minutes prior to the upgrade. 

Is the Nokia Suite available for the Mac? 

No. At the moment, the Nokia Suite is only available for Windows XP, Vista and 

Windows 7, but a Mac version is planned. 

What internet connection do I need for updating my device? 

A high speed broadband or wireless connection is required. (A corporate internet 

connection via a computer firewall may not work.) 

Loading Nokia Suite 

A: Download and install the Nokia Suite 

Visit the Nokia site: http://www.nokia.com/au-en/support/product/nokia-suite/ 

B: Prompt 

You will be prompted: Do you want to save this file? (or a similar message, depending 

on your browser) 

To start the installation process, select Save. 

You will see the download in progress in a download window and when completed, 

select the file: Nokia_Suite_webinstaller_ALL.exe 

The following prompt may be displayed (depending on your browser and operating 

system version): 

Nokia_Suite_webinstaller_ALL.exe" is an executable file. Executable files may 

contain viruses or other malicious code that could harm your computer. Use 

caution when opening this file. Are you sure you want to launch 

Nokia_Suite_webinstaller_ALL.exe"? 

Select OK to install the Nokia Suite. 

A pop-up screen may ask: Do you want to run this file? 

If this screen appears, click the Run button 

Updating Nokia N95 via Nokia Suite Page | 1

Pop-up screens will guide you through the installation process. 

C: Open the installed Nokia Suite and create an account 

To create an account to access the Nokia Suite, navigate to: Welcome. Sign into your 

Nokia Account or create a new one. 

If you are a new user, select Not yet registered? 

The following screen opens. 

There are four steps required to create an account. 

1: Register to a Nokia account (name and password) 

2: Contact details 

3: Location 

4: Security code. 

Ensure you keep a record of the created login and password for future use. Once the 

login has been created multiple phones can be upgraded (one at a time) if required. The 

Nokia Suite will automatically detect the device connected and will advise if new 

software is available. 

Create and enter your Username and Password and select Next. 


Enter a valid email address and mobile number using the international prefix and select 

Next. E.g. 0418 xxx xxx would be +61 418 xxx xxx. 

Enter the location and the Date of Birth and select Next. 


Enter the security code text and select Next. 

D: Log in 

If you have previously created a Nokia account, then open the Nokia Suite program. 

It is necessary to log in to the Nokia Suite using your Nokia login and password to start 

the back-up process and software update. 

Select Sign in. 


Enter the Username and Password and then select Sign in. 


The Nokia Suite will indicate when you have logged in. 

The Device Upgrade Process 

The device to be upgraded now needs to be plugged in via the USB Cable which has 

been connected to the computer. 

When you plug the device into the computer it will generate prompts while it connects 

and loads the device drivers. No action is required. 

When the device is detected it will be displayed in the bottom left corner of the screen. 


To start the software update process, select Tools, Software Updates. 


The computer screen is updated and shows if an update is available. Select Open. 

You can also reinstall the latest version of software by selecting Reinstall. 

The screen will update whilst checking device information. 


The Nokia Suite will start to back-up the phone contacts, pictures and other information. 

This will ensure all the device information is kept so it can be restored to the device after 

the upgrade. 

The back-up will start and when completed, you will see a confirmation screen. 


The Nokia Suite will now start the download of the phone software. This may take 

around 15 minutes, depending on the size of the update and the speed of your 

Internet connection. 

The following screens are shown during the update. Do not remove the cable or turn 

off the phone during this process. 


The Nokia Suite will provide the following prompts. 

Scroll and choose the country Australia > Press Select on the device. 

Scroll and choose current city > Press Select on the device. 


With Date displayed, press OK. 

With Time displayed, press OK. 

The device will beep to indicate attention is required. 

The device will then prompt Select mode with PC Suite highlighted > Press OK. 

It then prompts Install MMSSync > Press Yes. 

Device prompts the following Details Name MMSSync Version 1.00(0) > Press 

Continue. 

Device prompts Installation Complete. 

The device will beep to indicate attention is required. 

The device will then prompt Install Contacts Group DS Plugin? > Press Yes. 

Device prompts the following Details Name Contacts Group DS Plugin Version 1.23(0) > 

Press Continue. 

Device prompts Installation Complete. 

The Nokia Suite will now complete the Restore function. 


When the device has been successfully updated, select Finish. 

The default Nokia Suite screen returns once the process has been completed. 


The device will prompt Welcome and check if you want to learn about its features and 

how to set it up. Unless required, select No. 

Disconnect the USB cable from the device. 

If there are no other phones to update, you can log out and exit the Nokia Suite.

Updating the Nokia N95 software with the Nokia Suite - Telstra

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