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General principles of medical record ... - Freedom Health

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Dear Provider,<br />

As you know, Medicaid <strong>Health</strong> Plans in FL submit an annual Child <strong>Health</strong> Check-up (CHCUP) Report to the<br />

Agency for <strong>Health</strong> Care Administration (AHCA); related to their performance in the CHCUP program. The<br />

State establishes performance thresholds for Plan’s CHCUP screening and participation rates, and it is the<br />

State’s expectation that <strong>Freedom</strong> <strong>Health</strong> meets, or exceeds, these thresholds. Plans not meeting the performance<br />

thresholds are required to initiate corrective action plans (CAP’s), and are also subject to sanctions levied by the<br />

State; per Medicaid Core Contract, Section XIV.<br />

<strong>Freedom</strong> <strong>Health</strong> wants to work with our providers to ensure that we adhere to the Medicaid CHCUP program,<br />

and provide regular health check-ups for children/adolescents that include:<br />

x Comprehensive health and developmental history (include assessment <strong>of</strong> behavioral health status);<br />

x Comprehensive unclothed physical exam;<br />

x Nutritional and developmental assessment;<br />

x Vision, hearing and dental screenings;<br />

x Lab tests (including blood test for lead poisoning);<br />

x Immunizations; as appropriate<br />

x Diagnosis and treatment; health education/anticipatory guidance;<br />

x Referral and follow-up, as needed. (Referrals dentists begin at 3 yrs or earlier, as <strong>medical</strong>ly necessary)<br />

Eligible children and adolescents should have a child health check-up at the following ages:<br />

At birth; 2-4 days for newborns 1 month 2 months Annually for ages 2-20<br />

4 months 6 months 9 months<br />

12 months 15 months 18 months<br />

<strong>Freedom</strong> is working to increase our CHCUP screening and participation rates. As part <strong>of</strong> our commitment to<br />

providing better care for our members, we <strong>of</strong>fer additional reimbursement to providers who perform<br />

CHCUP services, and bill appropriately. Please refer to the compensation page <strong>of</strong> your contract, or speak with<br />

your MSO/IPA for additional information. It is our expectation that providers follow compliant billingpractices,<br />

when submitting claims for CHCUP. This allows us to systematically identify all CHCUP services<br />

provided to our members. <strong>Freedom</strong>’s failure to identify CHCUP services; could result in fines and/or sanctions<br />

from the State. Therefore, we will conduct a thorough review <strong>of</strong> our CHCUP program to identify processes<br />

which could result in under-reporting. We are asking provider <strong>of</strong>fices to assess their documentation and billing<br />

practices for CHCUP’s. <strong>Freedom</strong> may consider the re-assignment <strong>of</strong> members, or amendments to contract<br />

reimbursement; with penalty levels, for non-compliance with the state requirements for CHCUP. Please see<br />

attached CHCUP tools; designed to aid our providers with CHCUP compliance. We want to help you identify<br />

any processes which could impact CHCUP claim submission, and ensure that a corrective resolve is enabled.<br />

For more information, please contact your <strong>Freedom</strong> Provider Operations Representative or call our <strong>of</strong>fice at<br />

(305) 751-0891. We look forward to working with you in providing care for our members.<br />

Yours Sincerely,<br />

Christopher J. O’Connor<br />

Senior V.P. <strong>of</strong> Operations<br />

Periodic CHCUP services help identify and correct <strong>medical</strong> conditions in Children/Adolescents.<br />

Last Updated: 8.11.2011


<strong>Freedom</strong> <strong>Health</strong> Child <strong>Health</strong> Check-Up Medical Record Compliance Tool<br />

A CHCUP service should include all <strong>of</strong> the following components, referenced below, and documented in the<br />

<strong>medical</strong> <strong>record</strong>. A CHCUP should not reflect a sick visit, unless an initial or periodic screen was performed<br />

during the visit. CHCUP screens can be performed outside <strong>of</strong> the State’s periodicity schedule if it is a “catchup”<br />

screen; to bring the child up-to-date with the periodicity schedule.<br />

Please use these tools to assess your <strong>of</strong>fice’s CHCUP documentation practices, and also billing processes,<br />

related to child health check-ups performed in your <strong>of</strong>fice.<br />

Comprehensive <strong>Health</strong> & Developmental History; on every CHCUP visit Documented<br />

Updated History Yes ɷ No ɷ<br />

Allergies: Allergies documented in the <strong>medical</strong> <strong>record</strong>.<br />

Yes ɷ No ɷ<br />

Unclothed Physical Exam Yes ɷ No ɷ<br />

Developmental Assessment Yes ɷ No ɷ<br />

Behavioral <strong>Health</strong> Assessment Yes ɷ No ɷ<br />

Nutritional Assessment: A detailed age-appropriate nutritional assessment done, e.g. Yes ɷ No ɷ<br />

type <strong>of</strong> formula, # <strong>of</strong> feedings per day, assessment <strong>of</strong> food groups, etc<br />

Growth: Height, weight, BMI, and head circumference measured, plotted on graph Yes ɷ No ɷ<br />

Anticipatory Guidance: Age appropriate health education and counseling at every<br />

CHCU, documented in the MR. Provider may use oral or written information.<br />

Yes ɷ No ɷ<br />

Immunizations: Up-to-date; for age, according to recommended Immunization Schedule Yes ɷ No ɷ<br />

Lab Testing<br />

Blood Lead Screening: Lead screening as required. CPT code for lead testing: 83655 Yes ɷ No ɷ<br />

Abnormal Blood Lead Labs: Appropriate follow-up for children with abnormal<br />

Yes ɷ No ɷ<br />

blood lead values.<br />

Screenings<br />

Dental Screening: Including a direct referral to a dentist for children, starting at<br />

age 3, or earlier as indicated<br />

Vision Screening: Objective testing; diagnosis and treatment as required<br />

Hearing Screening: Objective testing; diagnosis and treatment as required<br />

Referrals: Referral and appropriate follow-up between PCP and specialist documented.<br />

Yes ɷ No ɷ<br />

Yes ɷ No ɷ<br />

Yes ɷ No ɷ<br />

Yes ɷ No ɷ<br />

Billing includes CHCUP Referral Codes: Yes ɷ No ɷ<br />

Box24H on CMS1500 form, FB0-22.0 on NSF Format, Loop 2300, Segment CRC; <br />

EPSDT Referral, on X12N 837P format, and Claim Information Tab, EPSDT Info <br />

button – Check “Yes” for Condition Indicator (WINASAP 2003, Pr<strong>of</strong>essional Claim) <br />

Periodic CHCUP services help identify and correct <strong>medical</strong> conditions in Children/Adolescents.<br />

Last Updated: 8.11.2011


<strong>Freedom</strong> <strong>Health</strong> Child <strong>Health</strong> Check Up (CHCUP) Billing Compliance Tool<br />

Eligibility - Medicaid members are eligible for CHCUP services until their 21st birthday. Providers should bill<br />

for CHCUP’s on a physician claim form; using appropriate codes and modifiers. CHCUP claims can only be<br />

billed in the following formats: CMS1500l.<br />

New Patient - Initial evaluation and mgt <strong>of</strong> a healthy individual requiring a comprehensive history, a<br />

examination, identification <strong>of</strong> risk factors, and ordering <strong>of</strong> appropriate lab/diagnostic procedures<br />

99381 Infant (age under 1 year)<br />

99382 Age 1 through 4 years<br />

99383 Age 5 through 11 years<br />

99384 Age 12 through 17 years<br />

99385 Age 18 through 20 years -- use EP modifier<br />

Established Patient - Periodic re-evaluation and mgt <strong>of</strong> a healthy individual requiring a comprehensive history,<br />

examination, identification <strong>of</strong> risk factors and the ordering <strong>of</strong> appropriate lab/diagnostic procedures<br />

99391 Infant (age under 1 year)<br />

99392 Age 1 through 4 years<br />

99393 Age 5 through 11 years<br />

99394 Age 12 through 17 years<br />

99395 Age 18 through 20 years -- use EP modifier<br />

Newborn Care - Services to newborns, incl physical examination, initiation <strong>of</strong> diagnostic and/or treatment and<br />

preparation <strong>of</strong> <strong>medical</strong> <strong>record</strong>s for the infant. Note: CPT code changes for newborn screens<br />

99460 (old: 99431) Newborn Care - History and Examination (replaces code 99431)<br />

99461 (old: 99432) Normal Newborn Care (replaces code 99432)<br />

99463 (old: 99435) Newborn Care (history and examination) (Replaces code 99435)<br />

Referral Codes: It is a federal requirement that referral codes are billed for CHCUP services, if a member was<br />

scheduled for a follow-up appointment for specialized treatment services; as a result <strong>of</strong> a health problem<br />

identified during a CHCUP screening service.<br />

V Patient Refused Referral.<br />

U<br />

Patient Not Referred; when exam is normal, and no referrals made<br />

2 Abnormal, Treatment Initiated; when a child is currently under treatment for<br />

referred diagnostic or corrective health problem.<br />

T<br />

Abnormal, Child Referred for New Services; when patient is referred for new<br />

Periodic CHCUP services help identify and correct <strong>medical</strong> conditions in Children/Adolescents.<br />

Last Updated: 8.11.2011


diagnostic or corrective treatments; not including dental referrals<br />

Mandatory CMS-1500 fields for ‘clean’ claim submission<br />

(to be completed by the provider.)<br />

If mandatory claim elements are missing, invalid, or incomplete, this will cause your claim to be rejected.<br />

Rejected claims will be returned to the provider, with a request for re-submission <strong>of</strong> the ‘missing’ data<br />

elements.<br />

Mandatory Field<br />

Description<br />

1A. Insured I.D number – Mandatory<br />

2. Patients Name - Mandatory<br />

3. *The Patient’s date <strong>of</strong> birth and sex. - Mandatory<br />

4. *Insured’s name - Mandatory<br />

5. *Patient’s address – Mandatory<br />

6. *Patient’s relationship to insured - Mandatory<br />

7. *Insured’s address – If different from patient’s address<br />

10. Patients condition related to employment, auto accident, and other accident - Mandatory<br />

11d. *is there another health benefit plan? – Mandatory<br />

21. Diagnosis codes - mandatory<br />

24a.Date <strong>of</strong> service – mandatory<br />

24b.Place <strong>of</strong> service code – mandatory<br />

24d. CPT/HCPCS – mandatory<br />

24E.*Diagnosis pointer – mandatory (if not specified, all dx codes will be pointed to all the CPT codes billed on<br />

the CMS1500)<br />

24F. Charges – mandatory<br />

24G. Units – mandatory (if not specified, it will be defaulted to 1)<br />

24H. Referral Code (EPSDT Family Plan); mandatory for CHCUP services<br />

24J. Rendering provider id (NPI) - mandatory<br />

25. Federal Tax ID number - mandatory<br />

28. Total charges - mandatory<br />

30. Balance due – mandatory if different from Total Charges<br />

31. Signature <strong>of</strong> physician or supplier – mandatory<br />

32. Service facility location information – mandatory on ambulance claims<br />

33. Billing Provider’s info – mandatory<br />

33a. billing provider’s NPI# - mandatory<br />

Periodic CHCUP services help identify and correct <strong>medical</strong> conditions in Children/Adolescents.<br />

Last Updated: 8.11.2011

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