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Dollar Universe Product Brochure - Orsyp

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$U<br />

DOLLAR UNIVERSE<br />

Enterprise Workload Automation


Workload Automation with <strong>Dollar</strong> <strong>Universe</strong><br />

• Automate business application workload<br />

• Bridge dependencies between applications<br />

APPLICATION<br />

DATABASE SERVER/VM<br />

LAN/STORAGE WAN<br />

CLOUD<br />

• Centralize monitoring of all IT workload<br />

• Provision Cloud capacity to meet peak demands<br />

RESOURCES PROCESSING SUPPLY/DEMAND<br />

sP<br />

$U<br />

sC<br />

• Assure business continuity<br />

Win Back Time Everyday<br />

A seismic shift is underway in the IT operations profession. Yesterday, companies viewed IT operations only<br />

as a cost center. Today, IT operations have moved to the forefront. Applications are used to run nearly every<br />

aspect of the business, from supply chain to sales to finance and HR.<br />

Forward-thinking IT executives have shifted to running IT as a business—to do more with less, instantly<br />

respond to business demands, and ramp capacity up or down at a moment’s notice. The focus is on meeting<br />

operational service levels and accelerating performance and throughput.<br />

ORSYP <strong>Dollar</strong> <strong>Universe</strong> ensures that IT wins back time every day by eliminating latency, delivering new<br />

levels of performance, and accelerating time-to-delivery. <strong>Dollar</strong> <strong>Universe</strong> accelerates IT service delivery by<br />

automating your business application workload. Companies have reduced overnight workload by 66%—<br />

from 6 hours per night to 2—using <strong>Dollar</strong> <strong>Universe</strong>. They have shrunk automated disaster recovery times by<br />

95%—from 3 hours to 10 minutes. They have eliminated 50 hours per month in IT operations department<br />

overtime. They have cut time to set up IT workloads in half.<br />

ORSYP Application Delivery Management<br />

<strong>Dollar</strong> <strong>Universe</strong> is an integral component of ORSYP’s Application Delivery Management (ADM) solution.<br />

IT managers increasingly struggle to manage performance across the complete application delivery value<br />

chain – from the infrastructure layer to the end-user. They’ve often employed multiple tools that don’t<br />

aggregate their knowledge, and Cloud services that further reduce visibility of their applications and<br />

systems. To address this critical need, ORSYP ADM integrates three solution components:<br />

$U• <strong>Dollar</strong> <strong>Universe</strong> controls delivery of workloads that support application services.<br />

sP • Sysload manages delivery of IT infrastructure services that support business applications<br />

sC•<br />

Streamcore manages and controls delivery of application services to the end-user<br />

ORSYP ADM ensures that end-to-end service levels are met, with users benefiting from consistent<br />

response times, reduced turnaround times, increased availability and faster resolution of problems.


ORSYP <strong>Dollar</strong> <strong>Universe</strong> Overview<br />

<strong>Dollar</strong> <strong>Universe</strong> automates and optimizes IT workload in today’s high volume, hybrid, heterogeneous<br />

environments—whether large or small, complex or simple, on-premises or in the Cloud. Its real-time,<br />

event-driven distributed architecture guarantees your business application processes complete on time,<br />

in a reliable, reportable, and measurable fashion. <strong>Dollar</strong> <strong>Universe</strong> brings the intelligence to workload<br />

automation.<br />

APPLICATION<br />

INTEGRATION<br />

ERP CRM HR ETL<br />

Business Process Automation<br />

Clocks, calendars, events and alerts can all be combined with complex<br />

dependencies to drive the IT processes you need to run your business. Proven<br />

integrations with leading enterprise and Cloud applications enable the seamless<br />

flow of information between disparate systems. Create reusable business rules<br />

that can be parameterized and repeatedly deployed to support future growth.<br />

Distributing workload across a hybrid computing environment gives you the<br />

scalability and resilience your business has come to depend on .<br />

...<br />

BIG<br />

DATA<br />

ON-PREMISES VIRTUAL CLOUD<br />

INFRASTRUCTURE<br />

INTEGRATION<br />

Job Design<br />

A consumer-style, drag-and-drop web interface simplifies the creation of jobs<br />

and job flows. Embedded features such as referencing calendars based on<br />

generic fiscal scheduling rules and reusable objects help you rapidly build an<br />

automation model that best fits your business needs.<br />

Dynamic Planning<br />

Intelligent balancing and regulating of workload across on-premises,<br />

virtualized and Cloud servers maximizes the use of available<br />

computing power—ensuring the timely delivery of information your<br />

users need to get on with their jobs.<br />

Workload Analytics<br />

Real-time activity monitoring and historic performance<br />

metrics are used to forecast when your business application<br />

processes will complete and future resource needs. Critical<br />

path analysis tools help expedite any bottlenecks that might<br />

put delivery times at risk.<br />

Real-time Dashboards<br />

Business users and IT Operations staff can track<br />

progress, respond to alerts and view reports that provide<br />

a comprehensive analysis of performance against SLAs.<br />

Not only do your users gain visibility into trends that can<br />

be used to further optimize workloads, you also get the<br />

reports required when responding to compliance and IT<br />

audit checks.<br />

Lifecycle Management<br />

Dedicated staging zones for Development, Test, QA, Training<br />

and <strong>Product</strong>ion enable a smooth, safe transition when testing<br />

changes to IT workload and going live. Integrated version<br />

control and tracking enhance lifecycle management as well as<br />

maintain an audit of who changed what, where and when.<br />

Self-service Portal<br />

Role-based access combined with highly granular security provides<br />

your users with the freedom and controls they need when selecting<br />

and submitting their workload. Access to documentation for existing<br />

definitions allows them to collaborate when updating or creating new<br />

process flows.


Application Integration<br />

<strong>Dollar</strong> <strong>Universe</strong> provides unparalleled levels of integration with leading packaged and custom applications as<br />

well as Cloud-based services – enabling you to reduce turnaround times when automating the end-to-end<br />

IT processes that drive your business. <strong>Dollar</strong> <strong>Universe</strong> delivers the pan-enterprise visibility and control you<br />

need to manage processing inside an application as well as the hand-offs between applications—eliminating<br />

errors and delays. Integration and automation of your business systems are key to the company’s bottom line,<br />

growth potential, and risk profile.<br />

RETAIL<br />

• Business Applications<br />

Proven interfaces ensure you can manage and monitor IT workload inside your strategic ERP, CRM<br />

and HR applications as part of your enterprise automation strategy.<br />

• Industry Solutions<br />

Application integrations with leading industry-specific solutions as well as customized interfaces<br />

enhance visibility and control when automating jobs.<br />

• Business Intelligence & Cloud Services<br />

Web Services connectivity combined with APIs mean you can automate integration of on-premises<br />

processing with ETL, BI, Big Data, Cloud Services and other Web applications.<br />

• Database Management Systems<br />

Centralize management and monitoring of your DBMS jobs through import tools and integration<br />

with database servers.<br />

Case Study: Festo<br />

DBMS<br />

Synchronize SQL Server and<br />

Oracle database requests with<br />

other processing demands.<br />

Festo is a leading supplier of pneumatic and electric automation technology,<br />

with 30,000 customers and 15,500 employees in 59 countries. To enable<br />

business expansion, they standardized on SAP to integrate order processing,<br />

finance, logistics, and warehouse management. IT Operations is responsible<br />

for the real-time scheduling of 150,000 critical SAP jobs executing daily across<br />

60 production instances that are needed to provide a rapid response to the<br />

business. Using <strong>Dollar</strong> <strong>Universe</strong> to automate their SAP and non-SAP workload,<br />

Festo was able to:<br />

Business Apps<br />

Connect your strategic enterprise<br />

packages using proven integrations<br />

with SAP ECC, Oracle E-Business<br />

Suite, MS Axapta, PeopleSoft and<br />

many more applications.<br />

BI & Big Data<br />

Transform operational data into<br />

business insights, automating<br />

processes that span Informatica,<br />

SAP Business Objects, SAS,<br />

Hadoop and other tools.<br />

Industry Apps<br />

Interface with solutions tailored to<br />

serve your vertical-specific needs<br />

such as Amdocs, Murex, Oracle<br />

Retail, Powercard, Temenos and<br />

Thaler.<br />

• Achieve 3x growth in automation landscape<br />

with no new headcount<br />

• Increase visibility of Festo processes enhancing<br />

business/IT alignment<br />

• Consistently meet SLAs with on-time delivery<br />

of management reports<br />

“Using ORSYP <strong>Dollar</strong> <strong>Universe</strong> to automate infrastructure architecture for our missioncritical<br />

Warehouse Management System, we decreased support call volume by 90%”<br />

- John Goodfellow, Senior Manager of Systems & Operations, Ocean Spray


Virtual<br />

Optimize throughput by<br />

automating workloads<br />

across VMware vSphere,<br />

Microsoft HyperV, Citrix Xen,<br />

IBM PowerVM and other<br />

virtualization hypervisors.<br />

HYBRID<br />

On-Premises<br />

Execute workloads across<br />

heterogeneous operating<br />

systems including UNIX, Linux,<br />

Windows Server, zLinux, z/OS,<br />

System i and OpenVMS.<br />

Infrastructure Integration<br />

<strong>Dollar</strong> <strong>Universe</strong> enables IT Operations to shift from managing components to driving services. Integration<br />

with leading infrastructure tools ensures you benefit from maximum visibility and control of your IT<br />

Operations while minimizing ownership costs. In addition to simplifying the automation of workload across a<br />

hybrid computing landscape, <strong>Dollar</strong> <strong>Universe</strong> integrates with other best-of-breed infrastructure technologies<br />

you rely on to deliver end-user services.<br />

• Supervision Tools<br />

Certified integration with HP Operations Manager as well as interfaces with other leading supervision<br />

tools allows drill-down management and monitoring of IT workload.<br />

• File Transfers<br />

Integrated management of ftp and sftp requests within process flows ensures the movement of data<br />

between systems is synchronized to meet business demands.<br />

VIRTUAL<br />

• Web Services<br />

Bi-directional connectivity with Java apps, JMS and EJB postings ensures any Web service can be<br />

leveraged when automating processes that span on-premises and Cloud platforms.<br />

• IT Process Automation<br />

Certified integration with HP Operations Orchestration as well as interfaces with other leading ITPA<br />

solutions enables synchronization of business application workload with IT tasks.<br />

ON-PREMISES<br />

Hybrid<br />

Transparently integrate and<br />

automate your business<br />

application workload over<br />

your entire hybrid computing<br />

infrastructure—whether<br />

on-premises or Cloud-based.<br />

HYBRID<br />

CLOUD<br />

Cloud<br />

Fulfil surge capacity demands<br />

by provisioning extra computing<br />

power from Amazon AWS,<br />

Joyent, Microsoft Azure,<br />

Rackspace and other Cloud<br />

service providers.<br />

Case Study: Wehkamp.nl<br />

Wehkamp.nl is a market-leading Dutch online retailer processing<br />

45,000 orders a day and selling over 14 million products each year.<br />

Integration and automation of its seven core business functions is<br />

critical to wehkamp.nl retail operations. Their legacy scheduler was<br />

hard to use, required regular maintenance at high external consulting<br />

costs and caused major delays. By implementing <strong>Dollar</strong> <strong>Universe</strong>,<br />

wehkamp.nl benefited from:<br />

• 50% time savings administering automated<br />

IT workload with ORSYP<br />

• Over 99.9% of back office processing being<br />

completed on-time<br />

• Business visibility of IT processes that<br />

enhanced wehkamp.nl’s agility to respond<br />

to customer demands


Distributed Architecture<br />

<strong>Dollar</strong> <strong>Universe</strong> offers the industry’s only distributed application server architecture—built for today’s high<br />

volume, heterogeneous, hybrid environments. Only <strong>Dollar</strong> <strong>Universe</strong> delivers the surge capacity and dynamic<br />

scaling you need to handle spikes and spin up and down on-premises or Cloud resources to support today’s<br />

fast-paced business. <strong>Dollar</strong> <strong>Universe</strong> offers unmatched resilience through its distributed architecture and<br />

eliminates the risk of a single point of catastrophic failure.<br />

Single Pane of Glass<br />

ORSYP is Your Workload Automation Business Partner<br />

With a singular focus throughout its history on automating and optimizing the performance of<br />

business systems, ORSYP is committed to ensuring that your workload automation solution<br />

meets your needs—and exceeds your expectations. ORSYP’s leading position in the IT Operations<br />

community is validated by:<br />

• 97% customer retention<br />

• Hundreds of ITOM-certified staff across 10 regional centers world-wide<br />

• Multi-lingual 24x7 global support service<br />

• Industry’s only ‘Customer-First’ committed resolution service guarantee<br />

From phased implementations to turnkey deployments, our Professional Services and Education<br />

teams are there to assist you all the way. ORSYP is committed to becoming the indispensable<br />

partner to the IT Operations profession.<br />

ROI Tool<br />

To ensure you can demonstrate the value of workload automation, ORSYP provides an ROI<br />

calculator that helps you quantify the benefits to your business. In addition to identifying savings<br />

you can realize by replacing existing scheduling tools, it will also create a detailed report that will<br />

support your decision-making process.<br />

• Event-Driven Automation<br />

Communication between application servers is event-driven, eliminating any overhead that might incur<br />

when polling to check status.<br />

Proven Migration Methodology<br />

ORSYP offers automated tools and proven upgrade methodology that accelerate time-to-value<br />

of a workload automation implementation. Customers benefit from ORSYP’s five stage migration<br />

template and take advantage of conversion utilities to ensure a swift, simple, secure, and successful<br />

project.<br />

• Application Server Connectivity<br />

Direct communication between application servers removes latency and the impact of any network issues,<br />

with no check-in with a master scheduler to determine what to do next.<br />

• Distributed Automation Services<br />

Each application server is fully equipped with automation capabilities, ensuring workload that is rerouted<br />

following a failure can be managed until the problem is resolved.<br />

• Centralized Administration and Control<br />

Get the best of both worlds with a single-point-of-control from which you can manage all your IT<br />

workload combined with a uniquely scalable, highly fault-tolerant distributed architecture.<br />

“ORSYP’s peer-to-peer architecture makes the software easy-to-deploy, without a single<br />

point of failure. An intuitive user-interface, strong conversion features, and outstanding<br />

lifecycle management capabilities are further aspects cementing ORSYP’s status as a<br />

“Value Leader.”<br />

- Torsten Volk, Research Director, Enterprise Management Associates<br />

“<strong>Dollar</strong> <strong>Universe</strong> helps us every day in the progressive transformation of our information<br />

system. Thanks to <strong>Dollar</strong> <strong>Universe</strong>, we moved from a small scale approach to running our<br />

business processes on an industrial scale.” - Pierre Niox Château, Infrastructure Director, JC Decaux


www.orsyp.com<br />

@orsyp<br />

About ORSYP<br />

ORSYP is the IT operations specialist for automating and optimizing the performance of your business systems.<br />

Its transformational software is designed for the most demanding IT environments, wins back time every day, and is<br />

supported by deep expertise that is trusted by 1500 customers around the world. With ORSYP’s efficiency gains, IT<br />

executives deliver a multiplier effect on their IT operations. ORSYP is headquartered in Paris, Boston and Hong Kong.<br />

EMEA Headquarters<br />

Tour Franklin<br />

92042 Paris La Défense<br />

Cedex<br />

France<br />

+33 [0]1 47 73 12 12<br />

Americas Headquarters<br />

300 TradeCenter 128<br />

Suite 5690<br />

Woburn, MA 01801<br />

USA<br />

+1 781 569 5730<br />

APAC Headquarters<br />

Honest Motors Building<br />

9-11 Leighton Road<br />

Causeway Bay<br />

Hong Kong<br />

+852 2575 5966<br />

REV01132014

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