SPINAL NETWORK NEWS
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
System<br />
UPGRADE<br />
The latter part of this year has seen us seriously upgrade our<br />
organisation systems here at NZST. With the help of KOORB<br />
Consulting, we installed a database system (Microsoft<br />
Dynamics CRM) that now ensures we have accurate records<br />
for connecting and communicating with everyone we deal<br />
with. Although we are still learning to drive the new system,<br />
we are thrilled so far with what it can do for us, and are<br />
very excited about its capabilities for the future. We wish to<br />
acknowledge the outstanding effort that KOORB put in, with<br />
special mention of Ian Luxton, our CRM designer, and Kristy<br />
Brown, our account manager.<br />
Essentially, we chose KOORB for a couple of key reasons;<br />
they worked very hard to get to know us and understand<br />
what we do and what we needed the CRM to do for us. We<br />
believed that they ‘got us’ and understood our unique needs<br />
as a not-for-profit organization, and they gave us a lot of<br />
confidence at the outset of the project. They have delivered<br />
powerfully on that confidence, and have continued to work<br />
hard with us now that the system has gone live.<br />
Second, they are a 100%-Kiwi company, and we love to<br />
support Kiwi business. If you are looking for a new business/<br />
organisation system, we recommend them highly, and would<br />
be happy to chat further about our experience with KOORB.<br />
Hans Wouters - Project Manager